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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 5,045 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2014)
$8.3m (SEC DEF 14A Filing)

 – About 16 hours ago.

UPS said the package was supposed to be delivered today at 7pm. So I waited at the door at 6:40pm.
The driver never set foot in my neighborhood and I get a message saying I missed my package...

UPS said the package was supposed to be delivered today at 7pm. So I waited at the door at 6:40pm.
The driver never set foot in my neighborhood and I get a message saying I missed my package when I was here. I called customer service and they said, "there should be a yellow note on your door"
I check my door, and no yellow note LMFAOO. Piece of f%@king garbage. I didn't miss a package yet they sent me an email lying about it like I did something wrong. Then they tell me I can't go pick it up at the distribution center. And will have to wait 2 days to get it. f%@k ups. They are terrible.

 – About 21 hours ago.

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 – About 1 Day ago.

My delivery was due Friday. It's coming to Idaho from California . It says there's a weather delay or natural disaster . That's a lie ! The delay says my items will arrive Wednesday when...

My delivery was due Friday. It's coming to Idaho from California . It says there's a weather delay or natural disaster . That's a lie ! The delay says my items will arrive Wednesday when I check their status the items are in Salt Lake City Utah it's a five-hour drive. Complete horseshit! Why do they have to lie?

 – About 2 days ago.

I caught a female ups driver changing her tampon in my backyard. That was so disgusting....

I caught a female ups driver changing her tampon in my backyard. That was so disgusting.

 – About 2 days ago.

I live in Dallas, Texas and the UPS drivers here just shove stuff out of their trucks and run off!

I was expecting a package last week. The tracking information said it was delivered on...

I live in Dallas, Texas and the UPS drivers here just shove stuff out of their trucks and run off!

I was expecting a package last week. The tracking information said it was delivered on the 9th. I contacted Amazon, where I bought the item from and they gave me the shipping info, and I looked online and it said "delivered to mail room"!!!! WTF???!!!! WHAT "mail room"????

I live in a very small apartment complex and there is NO "mail room" at these apartments, stuff is delivered to the actual apartment!!!

I emailed Amazon and told them I want a replacement. They said they would just refund my money.

A week later now, I get a notice from the landlord saying that I have a box in the office. So I go see what this box is, and it's the item I ordered that was supposed to be delivered to my FRONT DOOR a week ago!!!!

I didn't get a call from UPS telling me where it was delivered, I didn't get a notice on my door, I didn't get ANYTHING from UPS!!!!

But.......now, thanks to UPS, I got my item for FREE!!!!!

So, you want some free stuff off of Amazon? Find what you want, make sure the seller uses UPS (which Amazon does), wait for it to be delivered (IF you are lucky enough for that to happen), and then just tell Amazon you never got it and want a refund!!!

Amazon needs to learn the hard way NOT to use UPS for ANYTHING!!!!!

 – About 3 days ago.

William stubs severed femur bone is hanging on the wall in the ups break room at the Atlanta hub....

William stubs severed femur bone is hanging on the wall in the ups break room at the Atlanta hub.

 – About 3 days ago.

Such f%@king trash. Was outside walking my dog and was out for 25-30 minutes. Supposedly a delivery was attempted within that time frame, yet the asshole didn't even come to my neighborhood. Some...

Such f%@king trash. Was outside walking my dog and was out for 25-30 minutes. Supposedly a delivery was attempted within that time frame, yet the asshole didn't even come to my neighborhood. Some of these drivers are lazy as shit, UPS needs to fire everyone they have and get some people with a good work ethic.

 – About 3 days ago.

Why does ups have to wait till 8pm at the end of the day to deliver items? What the f%@k are they doing all day?...

Why does ups have to wait till 8pm at the end of the day to deliver items? What the f%@k are they doing all day?

 – About 3 days ago.

Anal sex and it's mysterious sensations for women are a big problem for the female drivers of UPS....

Anal sex and it's mysterious sensations for women are a big problem for the female drivers of UPS.

 – About 3 days ago.

Hey I was the previous poster. Not sure why it says NJ for me but I am located on Long Island. It’s so annoying how they wait until the night before you’re expecting it to then give that bs excuse...

Hey I was the previous poster. Not sure why it says NJ for me but I am located on Long Island. It’s so annoying how they wait until the night before you’re expecting it to then give that bs excuse due to weather delays. When in reality it’s probably just delays coming from them being overloaded, understaffed, etc... it’s possible there was some inclement weather in the Midwest maybe as my shipment was coming from Seattle, WA, but I assume it’s just UPS being UPS after looking thru these other comments

 – About 3 days ago.

I got the exact same message as the previous commenter at 10pm last night. Where's the bad weather? I'm looking at a map of the entire USA and nothing in the path of my package? It was to be...

I got the exact same message as the previous commenter at 10pm last night. Where's the bad weather? I'm looking at a map of the entire USA and nothing in the path of my package? It was to be delivered today - I had NO time to prepare for this delay. Previous poster - if you see this, where are you located? I'm in PA.

 – About 3 days ago.

I was supposed to get my package today as it’s been about a week since shipment. But of course at exactly 10pm last night I am notified that due to “recent weather” (bs) my shipment will be...

I was supposed to get my package today as it’s been about a week since shipment. But of course at exactly 10pm last night I am notified that due to “recent weather” (bs) my shipment will be delayed but delivered as soon as possible. After reading some of these comments it looks like I shouldn’t expect to get it for at least 4 more days. Screw UPS. I’ve seen countless complaints just in the past 10 mins about the awful service UPS provides. Hopefully I won’t have to deal with this crap company again but I know that’s not realistic.

 – About 3 days ago.

I f%@king hate UPS...

I f%@king hate UPS

 – About 3 days ago.

l
...

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 – About 3 days ago.

I hate UPS anyone who works there is horrible and I do not like them god they are bad people....

I hate UPS anyone who works there is horrible and I do not like them god they are bad people.

 – About 4 days ago.

I have gotten 3 UPS packages left on my porch in the last 2 years that were not mine. I read the addresses and fpund the hpuses and hand delivered them to their delivery addresses. UPS drivers are...

I have gotten 3 UPS packages left on my porch in the last 2 years that were not mine. I read the addresses and fpund the hpuses and hand delivered them to their delivery addresses. UPS drivers are worthless.

 – About 4 days ago.

I heard that Harvey Weinstein is friend CEO Abney....

I heard that Harvey Weinstein is friend CEO Abney.

 – About 4 days ago.

Ups is now 8 days late with my penis pump. I hope they didn't steal it....

Ups is now 8 days late with my penis pump. I hope they didn't steal it.

 – About 4 days ago.

Harvey weinstein uses ups to ship sex toys....

Harvey weinstein uses ups to ship sex toys.

 – About 4 days ago.

Once again I received two out of three packages and have to wait two more days for the third package to arive. I told the woman on the phone again that this is happened and of course you get the...

Once again I received two out of three packages and have to wait two more days for the third package to arive. I told the woman on the phone again that this is happened and of course you get the obligatory we are so sorry. I said you're right about that your company is sorry .UPS should stand for you people suck

 – About 4 days ago.

Has anyone had issues with UPS delivering packages late at night? For over 20 years we had the same driver who always delivered packages to our home in the early afternoon. UPS changed things around...

Has anyone had issues with UPS delivering packages late at night? For over 20 years we had the same driver who always delivered packages to our home in the early afternoon. UPS changed things around and now I have a different driver who doesn't deliver my packages until 8PM or 9PM at night. I don't want to be outside in the dark wrangling up packages and other reasons. It completely aggravates me. I've been complaining for over a year now and I get the same canned excuses and I'm also told that I should change my behavior by having the packages delivered to a service center or requesting special package delivery (extra cost). I'm also told that businesses have priority over residents because of their hours. But businesses are also open late so that excuse doesn't make sense to me. I also see my UPS driver in CVS in the early afternoon and he would have had to drive past my house to get there. I don't understand why he can't stop at my house on the way. All the other shippers who come to my house (USPS, FedEx, Prestige, Lasership, Amazon, Staples) always deliver in the morning or early afternoon. I always ask to have a manager from UPS call me but they never do. I just had to get this off my chest. Grrr!

 – About 4 days ago.

Plano, Texas
UPS IS A SCAM SERVICE!!!! THEY NEVER EVER DELIVER ANYTHING!!!! ALWAYS check to see what shipper the company you are ordering from uses UPS or not! If they use them, DON'T DO...

Plano, Texas
UPS IS A SCAM SERVICE!!!! THEY NEVER EVER DELIVER ANYTHING!!!! ALWAYS check to see what shipper the company you are ordering from uses UPS or not! If they use them, DON'T DO BUSINESS WITH THAT COMPANY!!!!!

In the past year I've ordered some items online I can't find in any of the stores in my area. Unfortunately these places use UPS, and I NEVER EVER received the items I ordered!!!! I NEVER got any kind of notice on my door either! I never got a call or an email saying it was "undeliverable", "lost", or "returned to sender"!!! And when I look up the tracking number online, it says the item was delivered! REALLY???? WHERE?????

I call in to the service center to find out WHERE this was delivered, and its the SAME generic response each time "it shows delivered to the address". WHAT address????? It wasn't MY address! These people are RETARDS and MORONS!!!!

UPS does a billion dollar a year business.........but it's NOT from delivering packages!!! It's from SELLING them on the black market, and more likely off the backs of their trucks at the end of the day!!!!

I also bet that if you go into ANY of the UPS employees homes, you will find TONS of stuff thats been "lost" from not being delivered over the years!!!!

I've even seen the UPS truck come up through my area, the driver gets out of the truck, walks AROUND the truck, opens the back, stands there, closes the back, gets back in the truck and drives off! WTF???? And this is an ongoing thing too!!!! Nobody in my neighborhood has EVER seen the UPS driver ACTUALLY GO TO THE FRONT DOOR OF ANY RESIDENCE, MUCH LESS ACTUALLY DELIVER A PACKAGE!!!!!

And the last apartments I lived in, the UPS driver couldn't EVER be bothered to ACTUALLY deliver a package to someones door, they dumped them off at the office!!! And the UPS driver NEVER, EVER leaves notices on anyones door!!!! The apartment office said it wasn't their responsibility to notify anyone if UPS is stupid enough to dump stuff off on them.........so nobody ever knew if they ever got packages or not!

I asked the apartment manager what they did with packages that weren't claimed, and she said after 90 days they were returned or if the driver refused to accept them, they took them home!!!

CORRUPTION all the way around!!!!!

I don't even think politicians could EVER be as corrupt and useless as UPS is!!!!

 – About 5 days ago.

I ordered gorilla x penis pills using Amazon prime. The item is 4 days late as of today. Ups is pathetic...

I ordered gorilla x penis pills using Amazon prime. The item is 4 days late as of today. Ups is pathetic

 – About 5 days ago.

I preordered a limited edition of a game, but UPS lost the package. Now, every store I've checked, both in-state and out of state are all out of stock. Copies on eBay and Amazon will cost me a...

I preordered a limited edition of a game, but UPS lost the package. Now, every store I've checked, both in-state and out of state are all out of stock. Copies on eBay and Amazon will cost me a fortune. So pretty much, I got cheated out of something that's pretty much irreplaceable, because UPS mismanaged my package. Yay.

 – About 5 days ago.

Ups supports Harvey Weinstein. Ups promotes sexual misconduct....

Ups supports Harvey Weinstein. Ups promotes sexual misconduct.

 – About 5 days ago.

Used UPS Access Point Locker. Assigned a locker to drop off package, when I put the package in the door didn't close correctly. Requested another box, but couldn't retrieve package. Now that...

Used UPS Access Point Locker. Assigned a locker to drop off package, when I put the package in the door didn't close correctly. Requested another box, but couldn't retrieve package. Now that package is in UPS locker, and cannot be retrieved, I call UPS customer care. They tell me it will be picked up anyway. Almost two weeks and dozens of calls later, they both open and close the package search in the span of one hour. Now, I have a claim form with incorrect information on it. What the hell, it's like some sort of sick joke at this point.

 – About 5 days ago.

Ups cannot deliver anything on time and they are always late. I wanted a dog and they didn't deliver it on time....

Ups cannot deliver anything on time and they are always late. I wanted a dog and they didn't deliver it on time.

 – About 6 days ago.

I used Amazon prime and bought two mufflers for my camaro. The package is 3 days late. Where is my package, ups?...

I used Amazon prime and bought two mufflers for my camaro. The package is 3 days late. Where is my package, ups?

 – About 6 days ago.

UPS has GUARANTEED to me that with only one hour left in the business day, AND the package is NOT on a truck yet, that they will do 2 things.

1. call me back before 4:30 (its now 5pm) to...

UPS has GUARANTEED to me that with only one hour left in the business day, AND the package is NOT on a truck yet, that they will do 2 things.

1. call me back before 4:30 (its now 5pm) to let me know where the package is, and
2. deliver said package (which isn't on the truck yet) to my location before 4:30 (see #1 above)

Given that they are full of it (empty promises, non answers etc) I wanted to tell them how much they suck. Problem is their web site sucks!

AND they paid Google enough to keep the ratings off their google ad, which sucks!

They are NOT my courier. I shouldn't have had to wait ALL DAY for nothing to be delivered.

 – About 6 days ago.

Was supposed to get a package a week ago, I work nights so I was asleep when they tried to deliver it. UPS driver decided not to leave my package, left a notice saying they would try again the next...

Was supposed to get a package a week ago, I work nights so I was asleep when they tried to deliver it. UPS driver decided not to leave my package, left a notice saying they would try again the next day. I signed the back of the note and taped it to my front door so when they tried again they would have my signature and just leave the f%@king package.

Well they never tried again.

So then it was supposed to go to an Access Point for pickup, so I call to see if it is there, no answer. Got a call back, they said "Yeah, we have your package, we will hold it for you to pick up." So next day I went to pick it up and it wasn't there. They said, "That never arrived here, it must be at the Hub." So next day I get a postcard saying it's at another location, and I have until today to pick it up.

I don't have a car so I can't just go pick it up, I'd have to get a ride or call a taxi to take me across town for $30 one way.

I decided not to go pick it up because all I ordered was a pair of $40 work shoes from Amazon, and $60 just to receive my package isn't worth it.

This isn't the first time UPS has decided that they couldn't just leave my f%@king package at the door.

I would pay Amazon to be able to ban UPS from being the carrier for my orders.

UPS SUCKS!

 – About 6 days ago.

"Sorry we missed you" Infonotice #XYZ....

The put my address
Your Package was left at (Neighbor)

They did NOT put a date?
They did NOT put what...

"Sorry we missed you" Infonotice #XYZ....

The put my address
Your Package was left at (Neighbor)

They did NOT put a date?
They did NOT put what neighbor?

The Infonotice numbers does NOT work?

To Google the question on infonotice brings up a worthless string of marketing gibberish about Quantum View???? A black hole of zero value!

UPS is a worthless company!

 – About 1 Week ago.

UPS not only SUCKS they are CORRUPT!

I worked a shipping clerks job at several companies over the years, and UPS was THE WORST at picking stuff up and delivering anything!!! That is...

UPS not only SUCKS they are CORRUPT!

I worked a shipping clerks job at several companies over the years, and UPS was THE WORST at picking stuff up and delivering anything!!! That is **IF** they ever showed up!!!

I will NOT even shop at any online retailer that uses UPS! Why? BECAUSE I WILL NEVER RECEIVE MY ORDER!!!!! I assume it gets sold off the back of the UPS truck at the end of the day to their lazy, worthless, corrupt, unethical, and extremely violent drivers.

Recently I had to send in a medical sample to a lab. Unfortunately I had no control over the shipping method and the lab uses UPS. The specimen HAD to be there the next day, which the lab had a Next Day Air label on the prepaid specimen container.

I packaged the specimen and created the pick up ticket online, and was told it would be picked up that day. The specimen had to be there the next day....I mean, the box was labeled with Next Day Air anyway.....so no worries, you would think!

I put the package outside my front door when I left for work, which I told them where it would be and could pick it up.

I came home from work that day and the package was still there!!! I figured they might be running late, so I left it there overnight. I left for work the next morning and it was STILL THERE!!!!

I called UPS when I got to work and they said it was already picked up!!!! I said HOW can a package be picked up when it's STILL SITTING ON MY DOORSTEP!!!!????!!!!

The woman said they will create another pick up ticket and have it picked up before noon.

I got home from work that second day, and THE PACKAGE WAS STILL THERE!!!!! I waited for a couple of hours, which ended up being after 6:00pm, and looked outside and the package was gone. Apparently UPS's clocks are running 6 hours SLOW, since I was told it would be picked up by noon!

UPS stands for Useless Piece of Shit company!!!!!

Non-existent service.
Liars.
Cheats.
Frauds.
Worthless.


 – About 1 Week ago.

The main problem with ups employees is the fact that female ups employees are being forced to change their tampons inside the delivery trucks....

The main problem with ups employees is the fact that female ups employees are being forced to change their tampons inside the delivery trucks.

 – About 1 Week ago.

It seems 3in. of snow is too much for ups to handle. Already a day late....

It seems 3in. of snow is too much for ups to handle. Already a day late.

 – About 1 Week ago.

How would UPS like it if THEY had to talk to idiots, like we have to everyday!!!

https://www.youtube.com/watch?v=0JhuAOg75c0&t=45s...

How would UPS like it if THEY had to talk to idiots, like we have to everyday!!!

https://www.youtube.com/watch?v=0JhuAOg75c0&t=45s

 – About 1 Week ago.

ups sucks ass avoid using it. they delay your package for everything. even a little bit of drizzle in the weather. start paying them 7.26/hr...

ups sucks ass avoid using it. they delay your package for everything. even a little bit of drizzle in the weather. start paying them 7.26/hr

 – About 1 Week ago.

UPS states they can't find my address.......UPS started in 1907, my address has been there since 1906! And it still is! I live in a rural part of Tucson that is completely surrounded by...

UPS states they can't find my address.......UPS started in 1907, my address has been there since 1906! And it still is! I live in a rural part of Tucson that is completely surrounded by 'Johnny-come-latelys' that appear to have no problems, see the truck(s) all the time in their neighborhoods.

Apparently they don't have a problem with throwing items (perishable/breakable/electronic/etc) over the fence into the desert, when they DO find my 'non-existent address'! Talked with India 3 times, guess how much help that was? Finally got a call from the Tucson hub that still insists that my "address does not exist". I stand at my mail box(es) and watch the UPS truck deliver regularly to Lowes Resort 100 feet down the road.

UPS say my address does not exist.....My address exists accord to the Arizona Tax Assessor, the U. S. Postal Service, the I.R.S. and the U. S. Forest service......Think I'll believe the Government over UPS!!!!!

 – About 1 Week ago.

Destroyed my F'in package that arrived in 2 pieces, which they tried to put back together. Then to add insult, the adjusted the dimensions to a package they tried to put back together and charge...

Destroyed my F'in package that arrived in 2 pieces, which they tried to put back together. Then to add insult, the adjusted the dimensions to a package they tried to put back together and charge me an additional $110 for delivery.

On top of that, they are saying that my claim would not be honored for damages done by them. Absolutely horrible. At least the good news from a couple of days ago is that Amazon will be a major competitor to them for deliveries, so I take solace in Amazon putting a dent in their business and bottom line.

 – About 1 Week ago.

UPS delivery is very slow and it sucks...

UPS delivery is very slow and it sucks

 – About 1 Week ago.

Why are these c*nts so slow, USPS is way faster...

Why are these c*nts so slow, USPS is way faster

 – About 1 Week ago.

Farmingville NY UPS Security And Manager are the worst ever. Cannot get my packages left. Always sent to the UPS store. I pay shipping they need to reimburse the shipping costs if I have to pick up...

Farmingville NY UPS Security And Manager are the worst ever. Cannot get my packages left. Always sent to the UPS store. I pay shipping they need to reimburse the shipping costs if I have to pick up my own packages. If given a choice of shipping Fed ex would be mine. FEDEX brings my packages to the back of my house. Drivers are always pleasant unlike the nasty UPS drivers.
Starting a Letter writing campaign first with my Congressman. . Hoping. AMAZON pit's them out of business.

 – About 1 Week ago.

Ups is complete bullshit...

Ups is complete bullshit

 – About 1 Week ago.

ups sucks god i hate ups cause its sucks its probably the worse shipping company in the world ...

ups sucks god i hate ups cause its sucks its probably the worse shipping company in the world

 – About 1 Week ago.

UPS Customer Service Sucks all they care about is tracking numbers. I have an issue where surepost upgrades are constantly messed up. My packages come late. My packages are sent to the post office...

UPS Customer Service Sucks all they care about is tracking numbers. I have an issue where surepost upgrades are constantly messed up. My packages come late. My packages are sent to the post office when I clearly have my choice set for automatic upgrades. Packages that are delivered stay on the my choice app forever because UPS has no idea when they were delivered it just says transferred to post office which should never happen anyway and when I call them all they want is a tracking number ??? It's bigger than a tracking number you morons.

 – About 2 weeks ago.

The worst parcel I have ever seen in my life. No knows when that delivery guy comes. I never received my package directly I always have to go to ups hub to pick up my package. I am done with ups I...

The worst parcel I have ever seen in my life. No knows when that delivery guy comes. I never received my package directly I always have to go to ups hub to pick up my package. I am done with ups I will never use it again.

 – About 2 weeks ago.

Ups is stealing money when they fail to deliver on time especially when their next day air delivery fails....

Ups is stealing money when they fail to deliver on time especially when their next day air delivery fails.

 – About 2 weeks ago.

i had only ONE thing that needed to be delivered, and it was supposed to be here today, but since i was late by a couple minutes apparently i didnt do anything to get my package, THE DOOR IS UNLOCKED...

i had only ONE thing that needed to be delivered, and it was supposed to be here today, but since i was late by a couple minutes apparently i didnt do anything to get my package, THE DOOR IS UNLOCKED there was bo reason for them to say i wasn’t available

 – About 2 weeks ago.

It’s just rubbish....

It’s just rubbish.

 – About 2 weeks ago.

Today UPS incorrectly sorted my package. This makes 4 out of 5 deliveries that they screwed up in some way, shape or form. I call customer service and the jack-wag didn't give 2 shits. He said...

Today UPS incorrectly sorted my package. This makes 4 out of 5 deliveries that they screwed up in some way, shape or form. I call customer service and the jack-wag didn't give 2 shits. He said nothing he could do and he doesn't know where my package is. How the hell is UPS still in business. They are the absolute worst carrier!!!

 – About 2 weeks ago.

Paid extra for next day delivery from Apple.com - they decide to use UPS. They claim "No signature required for delivery" It ships that night and I check the tracking number over at the UPS...

Paid extra for next day delivery from Apple.com - they decide to use UPS. They claim "No signature required for delivery" It ships that night and I check the tracking number over at the UPS website. Nothing saying that a signature is required. So next day I go to work and go about my day, only to come home to a "sorry we missed you" stuck to my door. I am livid so I contact Apple asking for a refund and/or an explanation why they didn't tell me I needed to be home, as expected they are no help. I contact UPS support for some guy with a heavy accent to pick up and tell me some bullshit about it being up to the driver to leave packages or not deliver. Now it's being taken to a UPS access point the next day. I try to request that it be re-delivered to my address instead and they required a $5 charge for that. It fails and now in transit to the access point. THEY STILL TOOK MY $5 OF COURSE. So in total $21 wasted on UPS shipping all because the incompetent driver just decided not to deliver my package. Looks like I will have to go and pick it up myself.

 – About 2 weeks ago.

Paid almost $60 dollars for next day delivery, ie mail today supposed to arrrive tomorrow. Apparently ups feels that means 2 days. Customer service was useless and rude....

Paid almost $60 dollars for next day delivery, ie mail today supposed to arrrive tomorrow. Apparently ups feels that means 2 days. Customer service was useless and rude.

 – About 2 weeks ago.

driver called me from my gate at 656pm. 4 minutes before he stops delivering. I go outside and wait for him, 10 minutes and he doesn't show. I call customer service and they say he attempted...

driver called me from my gate at 656pm. 4 minutes before he stops delivering. I go outside and wait for him, 10 minutes and he doesn't show. I call customer service and they say he attempted delivery. Why didn't he call me?! He went to the wrong house with the same house number 1 street over. Of course I didn't answer!!!! That's not my house! I call customer service to see if they can contact the guy because apparently he must be driving around in circles in my complex and they say he can't deliver because its past his delivery time. Are you kidding me?! UPS sucks! I call customer service and it was a waste of time.

 – About 2 weeks ago.

Non Customer has to do their job!

Friday 2/2/18
Received a package, address is correct but different name and I didn't order anything. I take it to a UPS store to return package...

Non Customer has to do their job!

Friday 2/2/18
Received a package, address is correct but different name and I didn't order anything. I take it to a UPS store to return package and employee tells me they cannot accept the package. Stupid because its a UPS store, they are affiliated with UPS, but ok. I leave out of town.

Tuesday 2/6/18
Google my situation and come across UPS website stating
https://www.ups.com/us/en/help-center/package-problem/return/returning-shipment.page

"All return packages can be given to any UPS driver or taken to any location of The UPS Store®, a UPS Drop Box, a UPS Customer Center, any Staples® location, or any UPS Authorized Shipping Outlet. There is no charge to drop off a prepaid return package."

I take the package back to the UPS store, and the same employee tells me the same thing, even after I tell him the UPS website states I can drop it off there. The employee calls someone and they tell him that the package will just get sent back to me after I just told the employee its not my package.

This whole issue is a UPS Store/Shield problem, not a "NON CUSTOMER" problem, I'm trying to return this package so UPS can fix an error on someone’s behalf. How is it that a UPS store employee will take responsibility for their service and LACK of service when it comes to me? Employee tells me that the UPS store is different than UPS, when it clearly says UPS on their shirt and store. Their policies/protocols for this situation passes the buck and a third party get involved and "literally" do their job. Having to do their job while not getting paid for it just makes me beyond pissed off and that UPS store employee caught a lot of my frustration with UPS's service to a non customer.

I finally resolved this problem by talking to a computer on the phone trying to set up a pick up, just to repeat the same information to a human employee because the service required payment. The employee listens to my situation, does some research into it, and the package was flagged as being investigated, employee tells me the correct address and I delivered the package to the right address. That SIMPLE!!!

UPS store employee SHOULD have called someone that could help the situation, rather than focus on proving to me they cannot accept the package. Instead they pass the buck back to me and make me do their JOB/SERVICE. UPS is one company to customer; we don't care how UPS breaks it down or how it is affiliated with one another. UPS should own up and try resolving all problems with their service as a whole, and not making especially non customers who actually are trying to help THEM provide their service to do their job.


 – About 2 weeks ago.

I am confused has to how UPS can charge you a lot of extra money for next day by 10am delivery and not fulfill that commitment. Been waiting all day for a must have document that was supposed to be...

I am confused has to how UPS can charge you a lot of extra money for next day by 10am delivery and not fulfill that commitment. Been waiting all day for a must have document that was supposed to be delivered by 10am.
Not delivered as of 4pm.

 – About 2 weeks ago.

I am gonna stop buying from Amazon and eBay ECT ECT if ups doesn't deliver on time anymore they r creating much damage and I paid! They only care about big companies but wait til ppl stop buying...

I am gonna stop buying from Amazon and eBay ECT ECT if ups doesn't deliver on time anymore they r creating much damage and I paid! They only care about big companies but wait til ppl stop buying due to use neglectfulness.

 – About 2 weeks ago.

The service ups has sucks like Ron Jeremy...

The service ups has sucks like Ron Jeremy

 – About 2 weeks ago.

Absolutely worst company ever. I leave a message for them Friday evening to deliver my package to a nearby pickup location a few blocks away since they couldn't make it into my apartment building....

Absolutely worst company ever. I leave a message for them Friday evening to deliver my package to a nearby pickup location a few blocks away since they couldn't make it into my apartment building. Get an email right away acknowleding the change of delivery plan. Saturday, no new tracking info. Sunday, no new tracking info. Monday, no new tracking info. Monday night I call to find out what happened. The friendly but unhelpful customer service agent explains that even though I changed the delivery on Friday night they don't "see" this in the system until Monday. You've GOT to be effing kidding me. I can send a text to the other side of the world in a few seconds and UPS's systems can't process a request for 3 days and a package sits who-knowspwhere for 3 days. UPS: Wake up, this is not 1940 anymore.

 – About 2 weeks ago.

I just had a VERY BAD experience with UPS - 3 days late and no compensation!...

I just had a VERY BAD experience with UPS - 3 days late and no compensation!

 – About 2 weeks ago.

Allegedly, my 3 carat engagement ring was stolen out of a UHAUL truck while left unattended in their parking lot. This was dec 16. No help whatsoever, rude as hell, condescending, callous. Will not...

Allegedly, my 3 carat engagement ring was stolen out of a UHAUL truck while left unattended in their parking lot. This was dec 16. No help whatsoever, rude as hell, condescending, callous. Will not communicate with me—only the f*****ing “shipper” who is also noncommunicative and just as horrible—“Ferrari express.” It is all unbelievably frustrating and very suspicious, to say the least.

 – About 2 weeks ago.

UPS usually doesn't even try delivering packages to my apartment building. They usually just drop things off at a third-party office store 5 miles away in a different ZIP code. The office store is...

UPS usually doesn't even try delivering packages to my apartment building. They usually just drop things off at a third-party office store 5 miles away in a different ZIP code. The office store is open till 7 on weekdays and 10-14 on Saturdays.

This is hilarious, because lots of retailers like Target have locations much closer than the office store, with longer hours. I can potentially order things online from them, and "home" shipment via UPS is a straight downgrade from store pickup.

Whole Foods is closer, too, so Amazon Locker at Whole Foods is often more convenient than UPS "home" shipment even though I have no other reason to actually go to Whole Foods.

 – About 2 weeks ago.

fking trash company! bad service ! ...

fking trash company! bad service !

 – About 2 weeks ago.

OMG! UPS is very suck! I lost my package because they delivery to the wrong address, and they don't do any responsibility to help me out ! I would not deal business with UPS anymore, worst service...

OMG! UPS is very suck! I lost my package because they delivery to the wrong address, and they don't do any responsibility to help me out ! I would not deal business with UPS anymore, worst service and system!

 – About 2 weeks ago.

f%@k YOU UPS!!! Was expecting a mattress for Friday... and guess what? f%@king truck delay... Now they will deliver On Monday. 3 more nights without a decent mattress!
f%@k you UPS...

f%@k YOU UPS!!! Was expecting a mattress for Friday... and guess what? f%@king truck delay... Now they will deliver On Monday. 3 more nights without a decent mattress!
f%@k you UPS

 – About 2 weeks ago.

Waiting FOUR DAYS for something that was suppose to come in one now their saying after delay after day it would be here Monday ???? I ordered I'm tired !!!! Y'all are good for nothing never...

Waiting FOUR DAYS for something that was suppose to come in one now their saying after delay after day it would be here Monday ???? I ordered I'm tired !!!! Y'all are good for nothing never again !!!! Why I would I pay for obernight f%@king shipping to get my my stuff a week later ??!??

 – About 2 weeks ago.

Froze my wine solid when sent home from California. These people do not back up their service. They suck...................

Froze my wine solid when sent home from California. These people do not back up their service. They suck................

 – About 2 weeks ago.

Im here form singapore and its still sucks ...

Im here form singapore and its still sucks

 – About 3 weeks ago.

The guy doesn't knock and assumes I'm not home. He then leaves a note saying that bit will be left at one of their pickup points the next day. By this pint I'm used to having my packages...

The guy doesn't knock and assumes I'm not home. He then leaves a note saying that bit will be left at one of their pickup points the next day. By this pint I'm used to having my packages left on the porch back home, so I'm already annoyed. Now the idiot "couldn't" deliver it to the lock up space and then decides to not try my original shipping address. So, now it will be two days late and maybe even three or four depending if he feels like delivering it into the pickup point...

 – About 3 weeks ago.

I had a parcel due on a Monday and made a last minute change of plans to be home on the expected delivery date, Seeing as the parcel had arrived on the distribution center the previous Friday seemed...

I had a parcel due on a Monday and made a last minute change of plans to be home on the expected delivery date, Seeing as the parcel had arrived on the distribution center the previous Friday seemed like a can't miss. Then on Monday, without warning the status changes to "The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address."

Funny thing is the address format is the same one the post office uses. I even have an account with them under the same name with the address. Suddenly it became a problem ( or a convenient excuse ? ).

Address is corrected, but three days later still waiting for the parcel. How can a company with such poor customer service be doing so well ?

 – About 3 weeks ago.

Alamogordo/La Luz, NM UPS logistics are horrible... they don't have enough drivers to deliver packages at a reasonable hour in the day... Knowing their route, it's backasswards... amazing...

Alamogordo/La Luz, NM UPS logistics are horrible... they don't have enough drivers to deliver packages at a reasonable hour in the day... Knowing their route, it's backasswards... amazing they don't care how late someone has to stay up to get a package when someone has to go to bed early to get up for work.

 – About 3 weeks ago.

I paid the 3.50 to upgrade from stupid usps delivery so I would get my package on time. Never again. On day item was on track to be delivered, tracking claimed "The street number is incorrect....

I paid the 3.50 to upgrade from stupid usps delivery so I would get my package on time. Never again. On day item was on track to be delivered, tracking claimed "The street number is incorrect. This may delay delivery. We're attempting to update the address." FALSE. The street number didn't change since yesterday when you delivered just fine. There is one a-hole driver that refuses to take the detour because the main road leading to our road is closed. Our road is not closed in either direction but he cannot be bothered to go around. He has done this to us before. So I "correct" the address.. i.e. validate the information that is already there (it is 100% correct).. Now it says "The delivery change was completed. / The original UPS Access Point™ is not available for delivery. We'll contact receiver for an alternate delivery location." They of course, did NOT contact me. So I emailed because if I got on the phone with someone I would be screaming. I basically said, we have received hundreds of packages here, there is nothing wrong with the address.. and I get some stupid canned response with "your package is available for pickup at blahblah hub." So wait. I paid 3.50 EXTRA for the privilege of driving way out of my freaking way to pick up my package a day later than it should have been delivered. F THEM.

 – About 3 weeks ago.

I paid extra for next day delivery. No one came, yet the web site says they made an attempt. THEY LIED TO COVER UP THEIR FAILURE!
...

I paid extra for next day delivery. No one came, yet the web site says they made an attempt. THEY LIED TO COVER UP THEIR FAILURE!

 – About 3 weeks ago.

I have two separate orders from two different vendors. I paid extra for expedited shipping. Both are inexplicably delayed due to issues in Chicago. WTH? This company has gone under......

I have two separate orders from two different vendors. I paid extra for expedited shipping. Both are inexplicably delayed due to issues in Chicago. WTH? This company has gone under...

 – About 3 weeks ago.

Hey lady UPS driver, my eyes are up here. Sure, I look like a young hot Steve Bsucemi and you see the black Kia Sport with sunroof glistening in the driveway but that doesn't mean I don't...

Hey lady UPS driver, my eyes are up here. Sure, I look like a young hot Steve Bsucemi and you see the black Kia Sport with sunroof glistening in the driveway but that doesn't mean I don't deserve respect as a man and professional package delivery.

 – About 3 weeks ago.

"10:28 A.M. The receiver was not available for delivery. We'll make a second attempt the next business day." LIARS!! Myself and 6 ppl in our front yard with a water crew since 9AM, not one...

"10:28 A.M. The receiver was not available for delivery. We'll make a second attempt the next business day." LIARS!! Myself and 6 ppl in our front yard with a water crew since 9AM, not one UPS vehicle has been on our street, map shows them still miles away. UPS is the most dishonest service I've ever experienced by far.

 – About 3 weeks ago.

UPS Red by 10 AM delivery paid $78, from 6:50AM to now at 8:55AM it's sitting in DORAVILLE - due to be delivered by 10, not loaded on truck and out for delivery, so like last time we may get 3 PM....

UPS Red by 10 AM delivery paid $78, from 6:50AM to now at 8:55AM it's sitting in DORAVILLE - due to be delivered by 10, not loaded on truck and out for delivery, so like last time we may get 3 PM. Useless f%@kers.

 – About 3 weeks ago.

Hi, I ordered just over Au$300.00 worth of guitar parts online from a website called The Stratosphere on the 16/01/2018, here's all the tracking info that UPS provided to me:

Marrara,...

Hi, I ordered just over Au$300.00 worth of guitar parts online from a website called The Stratosphere on the 16/01/2018, here's all the tracking info that UPS provided to me:

Marrara, Australia 23/01/2018 12:53 Your package is at the UPS distribution facility and is scheduled for delivery on the next business day.
23/01/2018 6:00 Destination Scan
Marrara, Australia 22/01/2018 16:15 Destination Scan
22/01/2018 16:15 Import Scan
22/01/2018 9:14 Your package is being processed at the clearance agency. / Your package was released by the clearing agency.
20/01/2018 2:07 Your package is being processed at the clearance agency.
Changi, Singapore 19/01/2018 23:01 Departure Scan
19/01/2018 6:43 Arrival Scan
Shenzhen, China 19/01/2018 3:17 Departure Scan
19/01/2018 1:10 Arrival Scan
Incheon, Korea, Republic of 19/01/2018 0:59 Departure Scan
Incheon, Korea, Republic of 18/01/2018 13:43 Arrival Scan
Anchorage, AK, United States 17/01/2018 10:28 Departure Scan
17/01/2018 7:42 Arrival Scan
Louisville, KY, United States 17/01/2018 5:08 Departure Scan
17/01/2018 0:08 Arrival Scan
Manchester, NH, United States 16/01/2018 21:27 Departure Scan
16/01/2018 20:40 Arrival Scan
16/01/2018 20:30 Departure Scan
16/01/2018 20:12 Origin Scan
United States 16/01/2018 12:12 Order Processed: Ready for UPS

As shown in the last tracking update, the parcel was supposed to be delivered to my address on the 23/01/2018, but delivery failed because apparently they couldn't find my address, delivery was re-scheduled for the 24/01/2018, delivery failed because they couldn't find my address, delivery was re-scheduled again for 29/01/2018, delivery failed because they couldn't find my address, then rescheduled for 30/01/2018, I just got off the phone after waiting from 7:00am till 5:00pm for the parcel to be delivered (they kept me on hold for over half an hour, was told that...you guessed it, delivery failed because they couldn't find my address, apparently they use Google Earth to find addresses, so I asked if I could pick up the parcel from the depot, and was told I could, I asked them what the address was so I knew where to go, the lady couldn't tell me the address but suggested I could pick up the parcel at a newsagent in Leanyer, I kid you not, or at the Darwin airport, I also kid you not, I said that they were too far away from where I live, going to email the people at The Stratosphere tonight and let them know that I haven't received my order.

 – About 3 weeks ago.

First off they didn't even knock on my door OR put a notice on the door, I found it laying on the ground hours later!! Then they didn't even give me the option of signing the back of it they...

First off they didn't even knock on my door OR put a notice on the door, I found it laying on the ground hours later!! Then they didn't even give me the option of signing the back of it they just said "I agreed to pick it up". I have never dealt with such lazy pathetic workers and the next time I order something, if it's from UPS, I'm canceling my order. I have waited for this order for going on 2 weeks because they won't do their freaking job.

 – About 3 weeks ago.

Usps and BOTH UPS!! FKKKK THEM BOTHHH TERRIBLE!!! DELAYED IN TRANSIT DELAYED NOT DELIEVERED UPDATED DELIEVERY DATE UNAVILABLE!!! FKN FLORIDA HAS BEEN HORRIFFIC LATELY. LIVE IN MICHIGAN MAIL HERE BEEN...

Usps and BOTH UPS!! FKKKK THEM BOTHHH TERRIBLE!!! DELAYED IN TRANSIT DELAYED NOT DELIEVERED UPDATED DELIEVERY DATE UNAVILABLE!!! FKN FLORIDA HAS BEEN HORRIFFIC LATELY. LIVE IN MICHIGAN MAIL HERE BEEN SPOT ON WTFFFF

 – About 3 weeks ago.

#BROWN CLOWNS...

#BROWN CLOWNS

 – About 3 weeks ago.

Ups lost Amazon due to Amazon starting their own shipping company, now ups facing huge loss of revenue , expect even worse service from ups as they fight to offset this huge hit....

Ups lost Amazon due to Amazon starting their own shipping company, now ups facing huge loss of revenue , expect even worse service from ups as they fight to offset this huge hit.

 – About 3 weeks ago.

Ups tracking web site says to be delivered Wednesday by end of business day call local ups office they say still in Florida ( l'm in Pennsylvania ) should arrive Monday maybe????? . Hard to...

Ups tracking web site says to be delivered Wednesday by end of business day call local ups office they say still in Florida ( l'm in Pennsylvania ) should arrive Monday maybe????? . Hard to believe ups employees can find their way to work every day ,they sure can't deliver packages on time , and getting worse.

 – About 3 weeks ago.

What the hell is going on with UPS? It used to be the best shipping company. I have been waiting for my order to arrive only to find out when I placed my claim with the seller that the package may...

What the hell is going on with UPS? It used to be the best shipping company. I have been waiting for my order to arrive only to find out when I placed my claim with the seller that the package may have been lost or stolen. So they are really nice and offered me refund or resend option. So I chose for the seller to resend only because I really need the product...
Now I am going through the same issue with the second mailing...it is stuck in transit at Florida since the 17th of January 2018. So I call UPS and they cannot help because USPS is now the handler of the package supposedly from that point on. I called USPS and they do not have the package and recommended I call UPS again!
What a screw up! Are they all smoking pot during office hours?

 – About 3 weeks ago.

My package was delivered but they decided to forcefully shove my item in my metal rectangle mail box that i cant even get it out and it was a din for my car radio. Something plastic.......

My package was delivered but they decided to forcefully shove my item in my metal rectangle mail box that i cant even get it out and it was a din for my car radio. Something plastic....

 – About 3 weeks ago.

This company is so f%@king trash im going to murder everybody there slow lmao...

This company is so f%@king trash im going to murder everybody there slow lmao

 – About 3 weeks ago.

I am extremely unhappy about my whole experience with UPS. First, my package was kept at the location it was dropped off, never sent out, and no one bothered to notify me. After I found out it...

I am extremely unhappy about my whole experience with UPS. First, my package was kept at the location it was dropped off, never sent out, and no one bothered to notify me. After I found out it wasn't sent out because UPS does not send to PO boxes, I tried to change the delivery location via UPS My Choice (website), which I had spent almost 2 hours trying to submit my request but could not for reasons even unknown to UPS tech support. I then emailed customer service thinking that I could avoid the emotional stress of talking directly with rude, unhelpful reps, but I was wrong. The email process was just as frustrating. Not only did I get a very delayed response to my email request (over 2 days), the person who read my email did not even address my concern and only replied that my package is ready to be picked up AT THE LOCATION IT WAS DROPPED OFF. Why anyone would need a courier service if we were all to go out of our way to pick up packages from its original location is beyond me.

I then called directly to customer service, and the first person I talked to was every bit as rude, unhelpful and unprofessional as I expected. She informed me that I would need to go back to the website and change the delivery myself or else there would be a $6 additional charge if she did it. I told her about my unsuccessful attempts with the website, and she gave me some random reason why it didn't work and decided to set up a new account for me, claiming that it would work now. Before I hung up, I confirmed again with her that if I redirected the package via website myself, there would not be an additional charge, which I later found out was a lie. I asked for her name, and she refused to give it to me.

I then wasted another hour of my time on the website and got the same unsuccessful results as the first time, so I called again, this time to tech support. Tech support was a lot nicer than the previous person. Although not very knowledgeable, at least he sounded like he cared and listened to my request and tried his best to submit information from his end. However, he informed me that the system also refused to allow him to redirect my package to a UPS store nearby even from tech support's end. He said he didn't know why. At least he was honest. So was I transferred to a 3rd personnel who finally informed me that it is policy that I pay upfront an additional fee to redirect my package to another UPS store or else I would need to provide a physical address. I explained that the whole reason I couldn't have it sent to my actual address in the first place was because my apartment building is unfriendly with receiving packages at the gate. She said my only other options at this point are either to pick it up myself at the drop-off point (which I refused because it is too far away) or to return the package to the sender. I was so frustrated by this point that I didn't even want the package anymore, and decided to just return it. This is hands down, the worst courier service I have experienced in my life.

 – About 3 weeks ago.

Delivery to UK from US. Was made aware that "receiver" would have to pay for duties - but no link or guidance on tracking page to show how or when to do this?
Delivery guy was supposed...

Delivery to UK from US. Was made aware that "receiver" would have to pay for duties - but no link or guidance on tracking page to show how or when to do this?
Delivery guy was supposed to came today ( after i waited all day for him) - never shows up. Until i check tracking again and see that he came and left!! A second attempt will be made as i didnt pay for the duties!?

why didnt he knock on my door??? clowns!!!!

 – About 3 weeks ago.

Vegas to Yuma a 5 hour drive. Two day requested. Dropped off sat. Jan. 20 2018 promised January. 24. Unable to get tracking info until Tuesday the 23. NO movement for 24 hours.
What's up...

Vegas to Yuma a 5 hour drive. Two day requested. Dropped off sat. Jan. 20 2018 promised January. 24. Unable to get tracking info until Tuesday the 23. NO movement for 24 hours.
What's up with ups. Not a regular driver anymore. Not the normal delivery time anymore. They have made some terrible changes lately.
When you try to talk to a person if you can get to one they all have a different story and a pre written statement. It will be on time you have to wait. Knowing something is wrong is not good enough for them.
You have to wait 24 hours after it has not be delivered before you can get anyone at ups to start looking for your package.
It's only a car part from a dealership ... The car is in the shop torn down and I am renting a car through all of this. No dealers in Yuma I had my daughter in Vegas buy the part and send it to me.
It's been found at some wearhouse but will not be delivered until the 29th.
To top it off I'm being charged for every day the car is setting in the shop waiting for this part. Don't use ups. A donkey with a football under one arm could have gotten it here sooner. Barry. Out 500 bucks in Yuma.

 – About 3 weeks ago.

A delivery driver once tried to race me on the highway going 70mph and over. (UPS trucks are about 10,000 lbs)...

A delivery driver once tried to race me on the highway going 70mph and over. (UPS trucks are about 10,000 lbs)

 – About 3 weeks ago.

My package arrived at the Wilmington N.C. facility at 8:36 A.M. on 01/24/2018 and was supposed to be delivered 01/23/2018. No problem a one day delay. Supposed to now deliver by end of day on the...

My package arrived at the Wilmington N.C. facility at 8:36 A.M. on 01/24/2018 and was supposed to be delivered 01/23/2018. No problem a one day delay. Supposed to now deliver by end of day on the 24th. No package. Delivery date changed to the 25th. Well at 5:00PM on the 25th still no package. I called customer service, and the lady at UPS could not give me any more information other than that my package was still in Wilmington. I tried explaining that I knew that, but she was no help at all. Wouldn't even try contacting the Wilmington hub to see what the issue was.

Well guess what, got up this morning and now delivery date changed to the 26th. All this time the shipment progress has not updated. Just shows a Destination scan of 01/24/2018 8:36 A.M. Destination Scan. I even tried signing up for the "Get FREE estimated Delivery Windows on most UPS packages." on the website. However no updated information is available.

Keep this up UPS and you will be left in the dust as a memory by your competitors!

This right here is why if I have the option to use Fed-Ex, I do. I cringe when a retailer is going to ship using your company.

 – About 3 weeks ago.

First this:

01/25/2018 9:27 A.M. Out For Delivery Today
01/25/2018 6:51 A.M. Destination Scan

Then this:

Due to operating conditions, your package may be...

First this:

01/25/2018 9:27 A.M. Out For Delivery Today
01/25/2018 6:51 A.M. Destination Scan

Then this:

Due to operating conditions, your package may be delayed. / Delivery will be rescheduled.

Typical UPS tracking notification on a beautiful sunny day with normal traffic. The package, based on earlier messages, was already on the truck. If it happens once, okay, that can happen. On pretty much every shipment within a few months, i.e. 4 or 5 times in a row? Maybe the distribution center is too close to a liquor store?

 – About 3 weeks ago.

Ups was a good company but during the last few month they have fallen apart. One package supposed to be delivered to GA was on the truck, then taken back to hub and shipped to Midwest. Arrived finally...

Ups was a good company but during the last few month they have fallen apart. One package supposed to be delivered to GA was on the truck, then taken back to hub and shipped to Midwest. Arrived finally a week later, Second day deliveries typically take 3 to 4 days. Packages are listed as out for delivery on the correct day but at night updates are posted stating that delivery is updated for the next day or after. Ship FedEx. Not outstanding but much better. Even post office is more reliable.

 – About 3 weeks ago.

Hello UPS? Yes, my package is 4 days late. "Oh! You like ship some package?" No, my delivery is late, can you help m..."OH!! YES!! We ship for you!" NO MA'AM, I'm trying to...

Hello UPS? Yes, my package is 4 days late. "Oh! You like ship some package?" No, my delivery is late, can you help m..."OH!! YES!! We ship for you!" NO MA'AM, I'm trying to find out where my box is! "Yes! Please use box to shipping, we sell box too!" ARGHHHHHHH!!!! I hate UPS.

 – About 3 weeks ago.

Whatever has happened to UPS since 1 Nov 2017 especially is dramatic and almost seem like they are intentionally delaying Amazon deliveries. Amazon stupidly says "delays happen" but in a month...

Whatever has happened to UPS since 1 Nov 2017 especially is dramatic and almost seem like they are intentionally delaying Amazon deliveries. Amazon stupidly says "delays happen" but in a month not one of seven orders have been delivered on time by UPS/Amazon. Guess where we dont spend money now.

 – About 3 weeks ago.

UPS use to be mostly OK, but now they have fell apart. I assume the management did something so they can make more money but screwed up the service. Its the GOP american way. So many packages this...

UPS use to be mostly OK, but now they have fell apart. I assume the management did something so they can make more money but screwed up the service. Its the GOP american way. So many packages this year either lost or delayed by magic weather only they know about. Someone please start up another company to complete with these clowns.

 – About 3 weeks ago.

UPS belongs to pre-history.
Not capable of handling technology to make life easier, UPS will make you wait for days without knowing if or when your package is going to be delivered. Only thing...

UPS belongs to pre-history.
Not capable of handling technology to make life easier, UPS will make you wait for days without knowing if or when your package is going to be delivered. Only thing that would help: have an average guy with a little common sense and a slightly above average i.q. reorganize the whole messy system.

 – About 3 weeks ago.

#f%@kUPS...

#f%@kUPS

 – About 3 weeks ago.

hey, new hash tag #f%@kUPS...

hey, new hash tag #f%@kUPS

 – About 3 weeks ago.

f%@k ups they suck. they can't f%@king deliver my shit on time and they don't even deliver the right thing. f%@k UPS ...

f%@k ups they suck. they can't f%@king deliver my shit on time and they don't even deliver the right thing. f%@k UPS

 – About 3 weeks ago.

UHH UHH ++OMG +OMG +IM +HORNY +CAUSE +I HATE +ups UPS UPS YES BABY PUT IT IN+ BRUH ;p...

UHH UHH ++OMG +OMG +IM +HORNY +CAUSE +I HATE +ups UPS UPS YES BABY PUT IT IN+ BRUH ;p

 – About 3 weeks ago.

HOLY f%@kING SHIT I HATE UPS CAUSE IT IS THE WORSE GOD DAMMIT I ATE THREE DOGS AND THEY WERE +++DEL+ICIO++N+S++ + +FU+CK+ING +SHI+T++ I WAN+NA ++ ++FAP++...

HOLY f%@kING SHIT I HATE UPS CAUSE IT IS THE WORSE GOD DAMMIT I ATE THREE DOGS AND THEY WERE +++DEL+ICIO++N+S++ + +FU+CK+ING +SHI+T++ I WAN+NA ++ ++FAP++

 – About 3 weeks ago.

Let me start by saying never again!!! Absolutely worst delivery company. If someone takes a leak on the sidewalk and your package is in that town expect a weather delay lol. This place is a joke poor...

Let me start by saying never again!!! Absolutely worst delivery company. If someone takes a leak on the sidewalk and your package is in that town expect a weather delay lol. This place is a joke poor customer service... If you want your package delayed or lost in transit use UPS....

 – About 4 weeks ago.

Anybody else notice ups tracking web site and customer service reps on phone can't hook up I.e. You check web site it shows your package to be delivered on certain day ,doesn't show up ? You...

Anybody else notice ups tracking web site and customer service reps on phone can't hook up I.e. You check web site it shows your package to be delivered on certain day ,doesn't show up ? You call customer service and they claim they can't see where on ups tracking web site it shows to be delivered that day.... I think they are told to just lie to customer.

 – About 4 weeks ago.

2 shipments from fla to pa both due 1/25/2018 according to ups tracking web site ,then web site says 1 shipment delayed? 2nd shipment to be delivered 1/24/2018 , 1 day early, today 1/24/2018 no...

2 shipments from fla to pa both due 1/25/2018 according to ups tracking web site ,then web site says 1 shipment delayed? 2nd shipment to be delivered 1/24/2018 , 1 day early, today 1/24/2018 no package call ups they tell me both packages still in fla? Both mis routed ? How can this company be this screwed up ......not my first issue with ups and I won't ship with them if I have a choice.

 – About 4 weeks ago.

WOW. Ordered a birthday present for my wife with 2 day shipping. Now there is a weather delay and its been 5 days, no package. So upsetting. the kicker? There is no bad weather anywhere along the...

WOW. Ordered a birthday present for my wife with 2 day shipping. Now there is a weather delay and its been 5 days, no package. So upsetting. the kicker? There is no bad weather anywhere along the route. UPS SUCKS!!!!!

 – About 4 weeks ago.

The package I ordered is in my city and it’s just cold not bad weather and they sent me this message this morning “Recent weather has caused delivery delays. Recovery efforts are under way to...

The package I ordered is in my city and it’s just cold not bad weather and they sent me this message this morning “Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery has been rescheduled for the next business day.”

 – About 4 weeks ago.

We've ordered two bags of dry dog food in the past month. UPS failed to deliver either one on time. How is that possible a few miles from their Atlanta hub??...

We've ordered two bags of dry dog food in the past month. UPS failed to deliver either one on time. How is that possible a few miles from their Atlanta hub??

 – About 4 weeks ago.

Its January 24 in Buford Georgia and it snowed a dusting on 16 January with only 60 F plus days since then. Snow was gone January 25. Today UPS "Recent weather has caused delivery delays."...

Its January 24 in Buford Georgia and it snowed a dusting on 16 January with only 60 F plus days since then. Snow was gone January 25. Today UPS "Recent weather has caused delivery delays." WTH!
Second Amazon order in a month both delivered days late. Done with UPS and crappy unreliable Amazon too.

 – About 4 weeks ago.

The websites are garbage, difficult to navigate, cluttered
Customer service hung up on me
Packages damaged
Drivers don't follow delivery instructions
They call from the...

The websites are garbage, difficult to navigate, cluttered
Customer service hung up on me
Packages damaged
Drivers don't follow delivery instructions
They call from the service center when they finally find my package, tell me it's there ready for pick-up at 2:00 PM , but it's not there until the next day

 – About 4 weeks ago.

Whenever it snows in NC the state basically shuts down. Road conditions were terrible during the last snow storm on January 17, 2018...but snow melted and was gone two days later. WHY, why is it now 1...

Whenever it snows in NC the state basically shuts down. Road conditions were terrible during the last snow storm on January 17, 2018...but snow melted and was gone two days later. WHY, why is it now 1 full week and UPS is grasping to the excuse that inclement weather is the cause for delayed delivery??? Each morning they say my package is scheduled to arrive, but by early afternoon it is yet postponed again for the 'following day'. Straight up BS. I've received packages from other carriers just fine. I wish retailers would give you the option to choose your carrier, I would NEVER select these brown UPS turds for anything.

 – About 4 weeks ago.

UPS MORE LIKE GPS garbage parcel service...

UPS MORE LIKE GPS garbage parcel service

 – About 4 weeks ago.

They keep changing the damn delivery date! Supposed to come 1/19. Then it changed to 1/21. Then 1/22. Then 23,24 and now 1/25! They didnt give any reason either, they just randomly keep changing it...

They keep changing the damn delivery date! Supposed to come 1/19. Then it changed to 1/21. Then 1/22. Then 23,24 and now 1/25! They didnt give any reason either, they just randomly keep changing it without notice!

 – About 4 weeks ago.

I have waiting on a (CERFITIED CHECK) from over a week now; We had snow and The package has been sitting in Raleigh NC; since Monday It has not made any movement; I do not understand what the problem...

I have waiting on a (CERFITIED CHECK) from over a week now; We had snow and The package has been sitting in Raleigh NC; since Monday It has not made any movement; I do not understand what the problem is the weather is completely clear and still have not received anything this morning; Even on the shipment it said guaranteed TUESDAY; Today is Wednesday and the package has not moved yet!!! What is going on; I have call the distrubtion in Raleigh and they keep saying they are behind and I am only 2 HOURS away!!!

 – About 4 weeks ago.

Houston TX - Package has been on the mf’ing delivery truck for approx 8 days now it seems. Keeps getting delayed for bad weather?! Really.. its 74 degrees with a breeze outside......

Houston TX - Package has been on the mf’ing delivery truck for approx 8 days now it seems. Keeps getting delayed for bad weather?! Really.. its 74 degrees with a breeze outside...

 – About 4 weeks ago.

I bought some stuff from best buy and got 2 day shipping and for the 2 days i waited it was 60+ degrees and they are delaying for "bad weather" it only rained for half an hour at 9 am. I HATE...

I bought some stuff from best buy and got 2 day shipping and for the 2 days i waited it was 60+ degrees and they are delaying for "bad weather" it only rained for half an hour at 9 am. I HATE UPS AND I HATE BEST BUY USES THEM

 – About 4 weeks ago.

They keep rescheduling my delivery date wtf ...

They keep rescheduling my delivery date wtf

 – About 4 weeks ago.

My package has been delayed a day due to weather.There hasn't been a cloud in the sky for 2 days. ...

My package has been delayed a day due to weather.There hasn't been a cloud in the sky for 2 days.

 – About 4 weeks ago.

This is the worse experience I had in my life. I have scheduled a pick up online, over the phone over and over again. No one shows up. all I need is to return my parcel to the online website. The...

This is the worse experience I had in my life. I have scheduled a pick up online, over the phone over and over again. No one shows up. all I need is to return my parcel to the online website. The customer service is so rude and unhelpful. I am afraid to make another purchase again with this company that uses UPs as a delivery agent. It is incredibly unpleasant.

 – About 4 weeks ago.

They dropped my amplifier so hard that it broke the magnet off the speaker basket. We had it packed well. they said the box didn't meet specs. Whatever. UPS should stand for United Package...

They dropped my amplifier so hard that it broke the magnet off the speaker basket. We had it packed well. they said the box didn't meet specs. Whatever. UPS should stand for United Package Smashers. UPS sucks!!

 – About 4 weeks ago.

They claim they delivered a package but it is NEVER actually delivered! 5 security cameras pointed at front of house, door, walkway, sidewalk and street. Not even a f%@king driveby of their USPS van....

They claim they delivered a package but it is NEVER actually delivered! 5 security cameras pointed at front of house, door, walkway, sidewalk and street. Not even a f%@king driveby of their USPS van. Liars.

 – About 4 weeks ago.

Houston, TX
Time sensitive material overnighted to me via UPS 2 weeks ago on Tuesday. Supposedly out for delivery 3 Days, then no tracking. UPS admits they probably lost it last Monday, so...

Houston, TX
Time sensitive material overnighted to me via UPS 2 weeks ago on Tuesday. Supposedly out for delivery 3 Days, then no tracking. UPS admits they probably lost it last Monday, so sender resends the material overnight a week ago. Package out for delivery on 4 Days and still has not arrived. Nothing but misinformation and excuses from UPS. No follow up. Extremely poor customer service. Two weeks and still no package for a premium priced overnight service. Unreal.

 – About 4 weeks ago.

First class shipping is a lie. Paying $15 for shipping across one state and it still takes them a week to get the package to me? And on top of that, THEY DIDNT EVEN DELIVER IT THEMSELVES. UPS had the...

First class shipping is a lie. Paying $15 for shipping across one state and it still takes them a week to get the package to me? And on top of that, THEY DIDNT EVEN DELIVER IT THEMSELVES. UPS had the package this morning in my city at 4 am. Instead of actually delivering it to me, they drop it off at USPS at noon so they can now give me my package tomorrow. If you have it and are suppose to be delivering it to me, then DO SO. UPS is awful along with most other delivery services.

 – About 4 weeks ago.

Original delivery date was Friday, January 19th. I was notified of delayed delivery due to weather with no projected delivery date. Then UPS says January 22nd is the new delivery date only to give...

Original delivery date was Friday, January 19th. I was notified of delayed delivery due to weather with no projected delivery date. Then UPS says January 22nd is the new delivery date only to give another weather-related delayed delivery notification. I call and am very lucky to get a hold of a rep, and I’m told that my package has arrived at the Chapel Hill location (near my home). So I ask if I’m able to go pick it up from the UPS center, and the rep says “absolutely” and changes the status of my delivery to “Hold for Pickup”. I go to the store and am told that the package has not arrived (even though my tracker says Arrival Scan: Chapel Hill). Then I ask if I can change the status of my delivery back to “Home Delivery” because the person at the UPS center says the package is in Greensboro. Mind you it’s been in Greensboro since 1/19. Lady tells me they can’t do that now that the order has been on hold for pickup. I ask when it will arrive to their location and the lady said there’s no way of knowing. I asked if I could come by the next evening to pick it up and she said “there’s a good chance it won’t be here”. Unbelievable. Customer service on all levels has been atrocious. This is a very valuable package and I don’t know whether it’s in Greensboro or Chapel Hill and have no way of knowing because nobody has any clue about anything they are doing. Train your employees better UPS. This is a joke.

 – About 4 weeks ago.

Same here. My package was supposed to come today. I received a notice that it will be tomorrow due to severe weather...
What???? It's been 60+ degrees the last two days... UPS needs to fix...

Same here. My package was supposed to come today. I received a notice that it will be tomorrow due to severe weather...
What???? It's been 60+ degrees the last two days... UPS needs to fix their problem...

 – About 4 weeks ago.

Mooresville, NC. Packages delayed for 6 days due to what UPS says is weather delay. I've received packages from Amazon delivery service, USPS, and FedEx every day during their weather delay. How...

Mooresville, NC. Packages delayed for 6 days due to what UPS says is weather delay. I've received packages from Amazon delivery service, USPS, and FedEx every day during their weather delay. How to we put these people out of business. Worst service ever! Poor management! They just don't care! Didn't even try! After 4 days, I reordered and had products delivered by other delivery services, while still getting UPS stupid "delivery delayed due to weather" messages every day. Just pathetic!

 – About 4 weeks ago.

UPS and FedEx and USPS all have issues. Your best choice is USPS .
Their Customer Service is much better and Delivery is much more Dependable. UPS has every excuse imaginable. More excuses than...

UPS and FedEx and USPS all have issues. Your best choice is USPS .
Their Customer Service is much better and Delivery is much more Dependable. UPS has every excuse imaginable. More excuses than Carter has liver pills.

 – About 4 weeks ago.

My pkg was delivered and left on outside lobby of building. When I opened the box there Nothing inside. USPS told me UPS delivery people had been stealing packages in a scam designed by the delivery...

My pkg was delivered and left on outside lobby of building. When I opened the box there Nothing inside. USPS told me UPS delivery people had been stealing packages in a scam designed by the delivery guys

 – About 4 weeks ago.

Never delivery as promised with the tracking #...

Never delivery as promised with the tracking #

 – About 4 weeks ago.

I paid for overnight and Saturday delivery.
Checked tracking # and it said delivery before 12:00pm and the day went by, where I’d my package?
Called and they cannot give me the reason...

I paid for overnight and Saturday delivery.
Checked tracking # and it said delivery before 12:00pm and the day went by, where I’d my package?
Called and they cannot give me the reason because they don’t know where is the package!

 – About 4 weeks ago.

Use FedEx!...

Use FedEx!

 – About 4 weeks ago.

UPS is bad!
Cannot trust them on delivery ...

UPS is bad!
Cannot trust them on delivery

 – About 4 weeks ago.

UPS screwed up my last 5 deliveries. Do not trust the company or the completely useless phone apps. The place is broken at every level and if we all collectively quit using their $hitty overpriced...

UPS screwed up my last 5 deliveries. Do not trust the company or the completely useless phone apps. The place is broken at every level and if we all collectively quit using their $hitty overpriced services, the company will fail. Even USPS is showing them up. Really fed up here in AZ.

 – About 4 weeks ago.

Same as many others. Raleigh, NC got snow on Wed when my package was originally due to be delivered. I accepted it wouldn’t be here Thursday but it’s after 4 on Saturday and nothing yet. I saw 2...

Same as many others. Raleigh, NC got snow on Wed when my package was originally due to be delivered. I accepted it wouldn’t be here Thursday but it’s after 4 on Saturday and nothing yet. I saw 2 UPS trucks on my street today with nothing for me. I will pay double shipping not to use UPS anymore.

 – About 4 weeks ago.

I paid $15 for shipping from California a week ago. It’s a 30 minute drive away from where it’s currently at, and they’re supposed to be workin on Saturdays. It’s still not here. I’ve...

I paid $15 for shipping from California a week ago. It’s a 30 minute drive away from where it’s currently at, and they’re supposed to be workin on Saturdays. It’s still not here. I’ve ordered things from California with free shipping and gotten it within a week.

 – About 4 weeks ago.

Package shipped next day air on Wednesday. Out for delivery Thursday morning, not delivered. Out for delivery Friday morning, not delivered. Out for delivery Saturday morning, it's still early...

Package shipped next day air on Wednesday. Out for delivery Thursday morning, not delivered. Out for delivery Friday morning, not delivered. Out for delivery Saturday morning, it's still early in the day but I'll be surprised if it shows up. Actually, I'll be surprised if it shows up at all. Bad weather here Tuesday and Wednesday, but it's been above freezing and roads have been clear since Thursday.

If routes are too long for drivers to finish them in a day, then why not have some kind of priority delivery for the things that didn't get delivered the day before instead of just shoving them to the back of the truck for days in a row. Or better still, shorten the routes so the drivers are able to finish them every day.

 – About 4 weeks ago.

"severe weather conditions" my ass. It's above freezing and all of the snow on the road is gone. Seems like they just want a reason to not do jack shit...

"severe weather conditions" my ass. It's above freezing and all of the snow on the road is gone. Seems like they just want a reason to not do jack shit

 – About 4 weeks ago.

Package delayed due to weather...What?..there is no bad weather anywhere near!...not even below freezing. Seems this is a convenient excuse. This is not the first time this has happened....Grrr....

Package delayed due to weather...What?..there is no bad weather anywhere near!...not even below freezing. Seems this is a convenient excuse. This is not the first time this has happened....Grrr.

 – About 4 weeks ago.

my package is out for delivery since 1010am friday now it's 855pm still no package. So I call and get someone (Kathy) in the Philippines and she tells me she will call the local destination site...

my package is out for delivery since 1010am friday now it's 855pm still no package. So I call and get someone (Kathy) in the Philippines and she tells me she will call the local destination site San Antonio Texas and they tell her to tell me it should be delivered by 1100pm then at 930pm it shows up on the computer as a bad weather will deliver by end of day monday. Because of the BACKLOG DELIVER IT SATURDAY TO CLEAR YOUR BACKLOG...ILL EVEN GO PICK IT UP!!!!But she can't get me in touch with the local San Antonio site....seems very stupid that I am calling someone half way around the world when the office is 20 miles from my house.

 – About 4 weeks ago.

Imagine having to work for them....

Imagine having to work for them.

 – About 4 weeks ago.

Ordered a pc, expected delivery was wensday but it snowed wensday so got pushed back to Thursday and then got pushed to friday..WTF theres no snows on the roads yet "Severe weather conditions or...

Ordered a pc, expected delivery was wensday but it snowed wensday so got pushed back to Thursday and then got pushed to friday..WTF theres no snows on the roads yet "Severe weather conditions or extreme emergency has delayed, expected delivery is monday " omfg if dominoes can f%@king deliver why the hell cant UPS? A lil bit of snow on the ground is severe weather!?!?f%@k you UPS

 – About 4 weeks ago.

I ordered over 150 dollars worth of live fish for overnight delivery. They are not here by the second night. So mad....

I ordered over 150 dollars worth of live fish for overnight delivery. They are not here by the second night. So mad.

 – About 4 weeks ago.

My next day delivery was not here even a week later. There was snow for one day only. I called was assured it would get here the next day. Again it did not come. The email told me it would be...

My next day delivery was not here even a week later. There was snow for one day only. I called was assured it would get here the next day. Again it did not come. The email told me it would be delivered the next day by 10 AM but it never came again. I even offered to pick it up myself but they kept telling me it was on the delivery truck on the way to my house. I kept calling everyday and they said the same thing that it was on the way to my house. By then it was Friday and they do not have the delivery on weekend and it has to wait until Monday. I cannot believe this.
SS Atlanta

 – About 4 weeks ago.

I ordered items off home depot, and expected to get delivered on january 15...but it was MLK day so it got pushed to the 16th. Well, there was a winter storm on the 16th, so it got pushed to the 17th....

I ordered items off home depot, and expected to get delivered on january 15...but it was MLK day so it got pushed to the 16th. Well, there was a winter storm on the 16th, so it got pushed to the 17th. The weather conditions were still bad, so it got pushed to the 18th. OKAY, so on the 18th, the weather was alright, it was not that bad, but they delay my shipment for the 19th. Friday the 19th comes, its 7PM and i see no sight of my package EVEN THOUGH IT SAYS OUT FOR DELIVERY. WHY WHY WHY! Also, i want to add on thursday the package was also out for delivery, but never showed up.....WHERE THE HELL IS MY PACKAGE!

 – About 4 weeks ago.

So I purchased a desktop and a monitor from Amazon via 1-Day Shipping.

Desktop got sent from Nevada to Los Angeles in exactly 1 day. (Not using UPS)

Monitor? Apparently I...

So I purchased a desktop and a monitor from Amazon via 1-Day Shipping.

Desktop got sent from Nevada to Los Angeles in exactly 1 day. (Not using UPS)

Monitor? Apparently I "changed the location" TWICE to somewhere else in my area, but it also got sent OUTSIDE OF CALIFORNIA when it was a 5 minute drive away from my home. ????? THIS SHIT WAS IN ANAHEIM TO BEGIN WITH ONLY NEEDING TO HEAD TO LA, AND IT WAS SENT OUT OF THE STATE? WHY?
Customer Service: Sorry sir, your package will be here Monday.
Me: Why? etc etc
*argument breaks loose*
*Customer service starts lying to me and cussing*

LOOOL. I f%@king hate UPS. He straight up cussed me out for THEIR mistake, then I asked to speak to his manager, "please hold."

-15mins later-

SAME GUY. "Btw what's your name? I need it before I direct you to my manager"

??? WHAT WAS I ON HOLD FOR 15MINS IF I WASN'T ALREADY BEING DIRECTED?

 – About 4 weeks ago.

My business does a lot of mail order we receive supplies from all the local carriers USPS, FED EX, UPS.
All the other carriers will leave it on my front counter (I am sometimes away working in...

My business does a lot of mail order we receive supplies from all the local carriers USPS, FED EX, UPS.
All the other carriers will leave it on my front counter (I am sometimes away working in other parts of the building) or call if they need a signature.
NOT UPS our Lazy UPS guy walks in and leaves if Noone is at the desk. If he was delivering to my house he would knock and wait for a response. It is no different at my hotel. Just call the number I'm there in two MINUTES.THEN he reported we were closed. A HOTEL., 5PM ON SATURDAY? Pathetic

 – About 4 weeks ago.

So I ordered a 4 ounce package with 2 day air shipping on around the 15th and they've delayed it two f%@king times now!

It is finally out for delivery and I still don't have...

So I ordered a 4 ounce package with 2 day air shipping on around the 15th and they've delayed it two f%@king times now!

It is finally out for delivery and I still don't have it.

Out for delivery @ 9:36 AM And its now 3:38PM.

 – About 4 weeks ago.

PKG supposed to be delivered Wednesday, but UPS claimed exception due to EXTREME weather. It had snowed overnight in Atlanta. Ok, no prob. Thursday out for delivery at 1043, expected delivery by end...

PKG supposed to be delivered Wednesday, but UPS claimed exception due to EXTREME weather. It had snowed overnight in Atlanta. Ok, no prob. Thursday out for delivery at 1043, expected delivery by end of the day. Ok. Figure they work until 7 or so. 743 at night they using the weather bs again. Give me a break. I think I found the only place in the county for bad roads Thursday. Ended up on the side of the road after spinning at 10 MPH. Even if that was the road they usually use, it is far from being the ONLY way to get here.

 – About 1 Month ago.

Can you deliver packages to the right address. These folks are idiots in this day and age of GPS. And I can't initiate an investigation from the delivery End. Amazon needs to use federal express....

Can you deliver packages to the right address. These folks are idiots in this day and age of GPS. And I can't initiate an investigation from the delivery End. Amazon needs to use federal express.

 – About 1 Month ago.

How is it that the UPS driver takes your payment at the door for all the added extras they like to pack on to what you purchase (brokerage fees, etc.) and then you also receive an invoice for the same...

How is it that the UPS driver takes your payment at the door for all the added extras they like to pack on to what you purchase (brokerage fees, etc.) and then you also receive an invoice for the same amount? Is it my fault that their C.O.D. department is behind in processing the payments that now I have to run the risk of being charged twice?! Apparently there is no time limit for the C.O.D. department to get their job done, but if I don't pay on the invoice in less than ten days from the day I received it, they will start upping the amount owing by 5% to start. What assurance can they give me that I won't still get charged even if I pay their invoice? none whatsoever. And then how long might it take to get a refund from them I wonder. Considering they can't even charge in a timely manner, I don't imagine that refund department is any better. Way to do business UPS!

 – About 1 Month ago.

I'm sick of UPS.They continue to claim they cant find my address. I have call both the 800 number and local one to complain more than a dozen times. each time they claim to note how to locate it...

I'm sick of UPS.They continue to claim they cant find my address. I have call both the 800 number and local one to complain more than a dozen times. each time they claim to note how to locate it for the driver yet i continue to have the issue. Today i had a UPS sure-post they claimed they couldn't find the post office. It's total bullshit. Whenever i call and complain to local location they send some to deliver it the next day sometimes, but how the hell can he find it then but not the first time or the next time i have a package. UPS SUCKS! i wish amazon gave a carrier preference

 – About 1 Month ago.

How can UPS service be so awful considering they treat employees like felons on probation and they have to raise their hands to ask to go to the bathroom? You'd think if they can't even stop...

How can UPS service be so awful considering they treat employees like felons on probation and they have to raise their hands to ask to go to the bathroom? You'd think if they can't even stop to pee everything would be early if anything.

 – About 1 Month ago.

UPS PLEASE get customer service that can understand English and basic questions! I hold for ten minutes and then speak to a woman who literally can't understand "can I pick my package up?"...

UPS PLEASE get customer service that can understand English and basic questions! I hold for ten minutes and then speak to a woman who literally can't understand "can I pick my package up?" No exaggeration - she could not answer the question and keeps saying OK, happy to help you but please hold...then again, "so you need package deliver or pickup from house?" Over and over.

 – About 1 Month ago.

Why are you really here? Is it really UPS you're angry with? Was the stripper thing really for college money? Wouldn't you have be happy now if you'd given him one last chance? We'll...

Why are you really here? Is it really UPS you're angry with? Was the stripper thing really for college money? Wouldn't you have be happy now if you'd given him one last chance? We'll never know but Krispy Kreme is still way better in bed.

 – About 1 Month ago.

Breitling only ships UPS. That's kind of like an MIT grad with a 4.0 going to work in North Korea. Or like baking your mom a perfect apple pie and then giving it your mother in law. See? I, master...

Breitling only ships UPS. That's kind of like an MIT grad with a 4.0 going to work in North Korea. Or like baking your mom a perfect apple pie and then giving it your mother in law. See? I, master of analogies.

 – About 1 Month ago.

UPS I take back every bad thing I ever said about you here and possibly on eight to twelve dating sites.
For now are buds again and all is cool but if you get stupid again, idk. Let's stay...

UPS I take back every bad thing I ever said about you here and possibly on eight to twelve dating sites.
For now are buds again and all is cool but if you get stupid again, idk. Let's stay positive. Don't screw this up because you've got a weird eye, a bad rep and nobody else wants you.

 – About 1 Month ago.

UPS lost a mans inheritance in Canada and he's now living in the tundra. Outside. They offered $32 in compensation. Seems right to me. Also, never put your loonies in a Canadian bank....

UPS lost a mans inheritance in Canada and he's now living in the tundra. Outside. They offered $32 in compensation. Seems right to me. Also, never put your loonies in a Canadian bank.

 – About 1 Month ago.

Join the worldwide movement for all who of us violated by UPS: #MESTILLWAITING or #METWODAYLATE. (Not affiliated with teenage pregnancy groups. Not available in Korea or China.)
...

Join the worldwide movement for all who of us violated by UPS: #MESTILLWAITING or #METWODAYLATE. (Not affiliated with teenage pregnancy groups. Not available in Korea or China.)

 – About 1 Month ago.

UPS is a company full of assholes who cant manage basic customer consideration. You better be at the door when they try to deliver for signature but they refuse to provide accurate, updated tracking....

UPS is a company full of assholes who cant manage basic customer consideration. You better be at the door when they try to deliver for signature but they refuse to provide accurate, updated tracking. Package due for 10:30 says "processing for delivery" still and no updates. At 5PM it will finally say RESCHEDULED.

 – About 1 Month ago.

Hey UPS - you can fly and drive my package through areas with 11" of snow and even get it to the hub 8 miles away today but then fail to even try to deliver it from there??? In an area where it...

Hey UPS - you can fly and drive my package through areas with 11" of snow and even get it to the hub 8 miles away today but then fail to even try to deliver it from there??? In an area where it snowed A TRACE 48 hours ago??? See why we all hate you???

 – About 1 Month ago.

IF UPS is not going to bother trying to deliver your urgent next day AM package "due to weather" (roads clear and dry here for 2 days) do they even bother informing the customer who is waiting...

IF UPS is not going to bother trying to deliver your urgent next day AM package "due to weather" (roads clear and dry here for 2 days) do they even bother informing the customer who is waiting to sign for it? NO. They stick "processing for delivery" on it and let you GUESS, wasting your day. YOU SUCK UPS

 – About 1 Month ago.

You pay for UPS Next Day Early 10:30 AM. UPS says "A plane was late, again". Do they then prioritize and AT LEAST deliver by 10:30 the following day? HELL NO. Your package goes on the same...

You pay for UPS Next Day Early 10:30 AM. UPS says "A plane was late, again". Do they then prioritize and AT LEAST deliver by 10:30 the following day? HELL NO. Your package goes on the same "whenever we get there at 8PM" truck as all the rest. RIP OFF.

 – About 1 Month ago.

News 2 in Atlanta covering horrible, lying UPS service in Buford and Suwanee later this week. Call them with your story about Doraville UPS problems. ...

News 2 in Atlanta covering horrible, lying UPS service in Buford and Suwanee later this week. Call them with your story about Doraville UPS problems.

 – About 1 Month ago.

A TRACE of snow here, roads clear and dry but I guarantee you UPS will fail to deliver our urgent package tomorrow because they SUCK and use any opportunity to fail. I hate you UPS.
...

A TRACE of snow here, roads clear and dry but I guarantee you UPS will fail to deliver our urgent package tomorrow because they SUCK and use any opportunity to fail. I hate you UPS.

 – About 1 Month ago.

Used two day shipping, was told delivery today but requires signature so i opted to sign up for UPS service to have your packages redirected on the fly. I set it to be sent to a sropoff location. I...

Used two day shipping, was told delivery today but requires signature so i opted to sign up for UPS service to have your packages redirected on the fly. I set it to be sent to a sropoff location. I did this before the package was put on thr truck according to UPS. They tell me those changes will only take effect on the redelivery attempt tomorrow and that todays delivery will still be to my house, thats fine. Then they decide not to try and deliver to my house or leave it at the dropoff. Why? What is their possible reason for just NOT TRYING EITHER?

I did this job during the busiest time of year so i know its not that hard, and yet UPS finds a way to f%@k up going from A to B.

 – About 1 Month ago.

I ordered a package last Friday and it was supposed go be shipped yesterday but it was delayed because of the weather so I waited all day today for it to come & now it’s delayed again it has...

I ordered a package last Friday and it was supposed go be shipped yesterday but it was delayed because of the weather so I waited all day today for it to come & now it’s delayed again it has literally been sunny all day and it wasn’t snowing this is honestly f*cked up

 – About 1 Month ago.

So tired of late deliveries blamed on weather. I have package sitting in their hub which is 20 minutes away from me and there is no severe weather here, at the hub or at the place where it shipped to...

So tired of late deliveries blamed on weather. I have package sitting in their hub which is 20 minutes away from me and there is no severe weather here, at the hub or at the place where it shipped to the hub. Now the delivery is tomorrow due to "severe weather". What a load of ****. They should use "we don't feel like sending a truck to your house because the package missed the first truck and we are lazy".

 – About 1 Month ago.

They're straight up horse shit....

They're straight up horse shit.

 – About 1 Month ago.

Shipped a package UPS express am. Been in destination city for 6 1/2 hours out for drlivery for 3 hours. I guess once its late its no longer express. Never use them again...

Shipped a package UPS express am. Been in destination city for 6 1/2 hours out for drlivery for 3 hours. I guess once its late its no longer express. Never use them again

 – About 1 Month ago.

UPS sucks sent a package Friday next day air due to UPS mistake attempted delivery out wrong address and told me the only way I can get it today is to pick up Myself when the driver returns the truck...

UPS sucks sent a package Friday next day air due to UPS mistake attempted delivery out wrong address and told me the only way I can get it today is to pick up Myself when the driver returns the truck at 7 PM but I have to be there before 8 PM wow I think UPS could use more employees is the issue they are trying to make drivers do the job of at least two. Not a way to run a company.

 – About 1 Month ago.

UPS MyChoice SUCKS ASS.

EVERY single time they “upgrade” my package to ground service it ends up dumped at the Post Office by the lazy driver and takes an extra two or three days to...

UPS MyChoice SUCKS ASS.

EVERY single time they “upgrade” my package to ground service it ends up dumped at the Post Office by the lazy driver and takes an extra two or three days to reach me. Good thing it was a free trial. Not that they’d do anything anyway.

Tired of getting it up the butt by these guys.



 – About 1 Month ago.

What can Brown do for you? The answer is SHIT!!!!!!!! The most idiotic lazy pieces of brown I have ever had to deal with. I sent out a package on January the 4th next day air and it’s still hasn’t...

What can Brown do for you? The answer is SHIT!!!!!!!! The most idiotic lazy pieces of brown I have ever had to deal with. I sent out a package on January the 4th next day air and it’s still hasn’t arrived to the person. It keeps going in and out of transit, the customer service line is absolutely Brown. I will never use ups again, I hope they all die a Brown shity death.

 – About 1 Month ago.

Ice and snow in Houston. Can't wait for the ups delay excuses...

Ice and snow in Houston. Can't wait for the ups delay excuses

 – About 1 Month ago.

Second week in a row on the same day, Mondays, two each one day shipments out of KY delayed due to weather.
Duh? The weather is not this repeatable. Obviously UPS Ops has their management head...

Second week in a row on the same day, Mondays, two each one day shipments out of KY delayed due to weather.
Duh? The weather is not this repeatable. Obviously UPS Ops has their management head inserted in their tailpipe!
FedEx and DHL do not have these problems. Never business with UPS again!
Weather in KY now is:
13°
Sunny
Feels Like 1°
H 11° / L 2°
Do you think air ops can fly? More DUH!

 – About 1 Month ago.

UPS always makes up fake weather delays when packages don't arrive on time and they pretty much never do with UPS. I think it is pronounced OOPS. Seriously if you track a package there will be...

UPS always makes up fake weather delays when packages don't arrive on time and they pretty much never do with UPS. I think it is pronounced OOPS. Seriously if you track a package there will be no delays then the day it is supposed to arrive "severe weather delay". Then you check the last known location and all points between there and you, and what do you know? There was no bad weather of any kind.

 – About 1 Month ago.

After being “delayed by weather” despite each day being sunny, UPS has finally reported my package as lost but not until AFTER I emailed them twice and made a claim. It’s two weeks late after...

After being “delayed by weather” despite each day being sunny, UPS has finally reported my package as lost but not until AFTER I emailed them twice and made a claim. It’s two weeks late after ordering from Amazon prime, and they lied trying to blame the weather on losing my package. The package has been under “investigation only” for three days now. I have received a refund from Amazon.

 – About 1 Month ago.

I once shipped a package to Brazil with the "Free Domicile" method and my local store charged me $60USD. The UPS in Brazil never notified Brazilian customs and so they asked for MORE money...

I once shipped a package to Brazil with the "Free Domicile" method and my local store charged me $60USD. The UPS in Brazil never notified Brazilian customs and so they asked for MORE money from the recipient.

 – About 1 Month ago.

Ups officially lost my package sigh. ...

Ups officially lost my package sigh.

 – About 1 Month ago.

Ups training for their India call center employees is pathetic....

Ups training for their India call center employees is pathetic.

 – About 1 Month ago.

As a ups employee, I can verify that ups intentionally delays packages in order to take in more profit....

As a ups employee, I can verify that ups intentionally delays packages in order to take in more profit.

 – About 1 Month ago.

UPS customer service representatives consistently lie, blaming their company's failure to perform, on the weather, instead of telling us the real reason, which is that their organization is...

UPS customer service representatives consistently lie, blaming their company's failure to perform, on the weather, instead of telling us the real reason, which is that their organization is incompetent.

 – About 1 Month ago.

Why does ups have their customer service call centers in India and the Philippines? Why does ups do this? Ups customer service is pathetic. ...

Why does ups have their customer service call centers in India and the Philippines? Why does ups do this? Ups customer service is pathetic.

 – About 1 Month ago.

4th month in a row, any delivery made by UPS has been delayed for some reason. I am at the point where if the vendor doesn't provide FEDEX, DHL or USPS as a shipping option I am not going to...

4th month in a row, any delivery made by UPS has been delayed for some reason. I am at the point where if the vendor doesn't provide FEDEX, DHL or USPS as a shipping option I am not going to purchase from them. The are literally costing me money and wasting days of my time by their poor service!!!

 – About 1 Month ago.

Overnight Express with Saturday from Dallas/Ft. Worth to Lubbock. Package went to Louisville, KY the OPPOSITE directions and is now classified under their 'Severe Weather" clause for no...

Overnight Express with Saturday from Dallas/Ft. Worth to Lubbock. Package went to Louisville, KY the OPPOSITE directions and is now classified under their 'Severe Weather" clause for no refund. NOAH reports no weather advisories for that area or any other area in the shipping track. So they screw up and put it under a weather delay to try and circumvent refunds. This was a birthday gift, never again through UPS.

 – About 1 Month ago.

UPS in Brooklyn, NY sucks the big dick!!! Had my package for three days now and keeps saying "out for delivery", then reschedules delivery for the next day, but still hasn't delivered !!!@...

UPS in Brooklyn, NY sucks the big dick!!! Had my package for three days now and keeps saying "out for delivery", then reschedules delivery for the next day, but still hasn't delivered !!!@

 – About 1 Month ago.

i ordered a laptop from lenovo canada and its been shipped 2 days ago but the ups tracking shows me that they havent even picked up the package yet. what the f%@k!!!!!!! i've been waiting for this...

i ordered a laptop from lenovo canada and its been shipped 2 days ago but the ups tracking shows me that they havent even picked up the package yet. what the f%@k!!!!!!! i've been waiting for this package for 2 weeks and they cant even do their jobs right....... they are one lazy ass bastards

 – About 1 Month ago.

UPS promotes a culture of careless driving.
UPS economy shipping is ultra slow and then they use the postal service to deliver to your door, making the slow shipping time look like the post...

UPS promotes a culture of careless driving.
UPS economy shipping is ultra slow and then they use the postal service to deliver to your door, making the slow shipping time look like the post offices fault.
UPS makes won’t let you call a human at your local distribution center.

UPS is a joke. If you think UPS sucks then every time you order something, ask the shipper to use the postal service. Pay a few dollars extra if you have too. Your package will arrive quickly.

 – About 1 Month ago.

Ups deserves to burn in hell...

Ups deserves to burn in hell

 – About 1 Month ago.

UPS sucks. Raleigh NC 71 degrees today and my packages have been scanned for two days showing they are to be delivered today, but NO, now they say bad weather is effecting my delivery so there is no...

UPS sucks. Raleigh NC 71 degrees today and my packages have been scanned for two days showing they are to be delivered today, but NO, now they say bad weather is effecting my delivery so there is no deliver day posted. WTF! There has been no bad weather here for a week. And today and yesterday have been clear and warm. Hire more drivers if you can't get the job done. Customer service is horrible. Of course they are holding some birthday gifts that will not arrive.

 – About 1 Month ago.

UPS, you suck ass. Support center sucks, sucks, sucks.
Really, my package has been on your mystery machine truck for four days now???
Freaking bad weather at this location has been...

UPS, you suck ass. Support center sucks, sucks, sucks.
Really, my package has been on your mystery machine truck for four days now???
Freaking bad weather at this location has been cleared since Tuesday. Even the freaking schools and county offices have been open. I will never accept a shipment form a vendor being sent by UPS again. You ship to me via UPS and I will refuse deliver of your product.

 – About 1 Month ago.

Purchased Prime Item from Amazon on Jan 7th. Amazon Shipped package on the 8th (2nd Day Air from UPS) from Anaheim, California (not affected by Mudslides) to Oregon. Package didnt move until 9th and...

Purchased Prime Item from Amazon on Jan 7th. Amazon Shipped package on the 8th (2nd Day Air from UPS) from Anaheim, California (not affected by Mudslides) to Oregon. Package didnt move until 9th and went to Ontario, CA and sat there until 10th (delivery day). Contacted UPS get the typical Bull$h!t response keep checking its not 8PM yet and keep looking for updates (it was 7PM PST and still said its in CA). Then on the 11th at 5am it says it made it to Portland and has been sitting there since then! It has not been moved or updated in almost 48 hours. I called UPS for the third time and they said IDK where it is the last time it was physically scanned was in CA Choke on a D!ck UPS. How in the actual F*&^% do you lose track of a 80 pound 7ft long package or forget to just put it on the correct truck. 2nd day air my @$$ I could have drove to california faster than it has taken you to ship a damn package by air.

 – About 1 Month ago.

Here's my experience. Breaking down facts for clarity.

I ordered a pair of shoes from ECCO.

ECCO Confirmed that the delivery was on January 8.

On January 8,...

Here's my experience. Breaking down facts for clarity.

I ordered a pair of shoes from ECCO.

ECCO Confirmed that the delivery was on January 8.

On January 8, UPS tracking notified me "Our driver requires security access for this delivery. We are attempting to obtain the access information.".

I called UPS on January 9.

I explained the intercom/buzzer at my 5 storey building never worked for half of the apartments.

I asked the customer service agent (better defined as crap service agent) to ask their driver to call me on my mobile so that i could come down from the 4th floor to collect the package.

UPS tried to deliver every day but their driver never called me to collect.

UPS depot called me on January 11 to acknowledge that their driver will call me the next day.

Today January Friday 12 i gt the UPS notification "Our driver requires security access for this delivery. We are attempting to obtain the access information. / Delivery will be rescheduled.".

I called UPS crap service number and i gave them the deadline to deliver the package by 16.30 sharp.

Their agent made excuses.

I raised my voice (out of patience) and i asked to be put through his manager.

His manager came on the phone and started to spew the usual bullshit.

I told her to stop bullshitting and make sure the package was delivered by the time i said no matter what.

Call finished.

At 16.00 i did not get yet any call from UPS driver.

I called ECCO.

I told ECCO to cancel the order and refund me.

They asked the reason.

I said that UPS sucks.

I explained ECCO the 5 days of bullshit i got from UPS.

I told ECCO i will never buy online from them anymore unless they change their delivery vendor.

At 16.15 UPS depot (not the driver) called me about the delivery.

I told him to send it back to the seller coz i just cancelled the order and requested a refund.

I closed the call with the UPS crap service agent with "thank you for your rubbish service".

 – About 1 Month ago.

UPS don't seem to have an awful lot of the home delivery market in the UK, so grateful for small mercies. Over the past 12 mths I must have had 50 or more parcels delivered to me by various...

UPS don't seem to have an awful lot of the home delivery market in the UK, so grateful for small mercies. Over the past 12 mths I must have had 50 or more parcels delivered to me by various companies, and only twice has there been an issue, both UPS. The first time they returned the delivery to the exporter with the note that the parcel had been refused (never attempted delivery at my address); the second time the parcel's gone missing in the local distribution centre, and no doubt has also been tagged as refused. To make it worse, the only advice you get from the customer service centre is to contact the seller. Had to laugh when the customer service rep said that after 4 days without a tracking update a parcel has a 'unaccountable' status - sums up the customer service.

 – About 1 Month ago.

Hate UPS.. hope they all die slowly. Customer service after hours of trying to get someone on the phone is out of country and hardly speaks English. REALLY hope they all die....

Hate UPS.. hope they all die slowly. Customer service after hours of trying to get someone on the phone is out of country and hardly speaks English. REALLY hope they all die.

 – About 1 Month ago.

So I contacted them about a package that has been over a week late, they took three days to respond and only said, “sorry but you must contact Amazon about shipping issues.” WHAT?!!! ...

So I contacted them about a package that has been over a week late, they took three days to respond and only said, “sorry but you must contact Amazon about shipping issues.” WHAT?!!!

 – About 1 Month ago.

UPS ruins my whole day by saying expected delivery "Friday, 01/12/2018 by end of day", but then updates to just "Friday, 01/12/2018". Paired with a note on my door saying "I am...

UPS ruins my whole day by saying expected delivery "Friday, 01/12/2018 by end of day", but then updates to just "Friday, 01/12/2018". Paired with a note on my door saying "I am home, please ring door bell repeatedly" because I missed them yesterday for not ringing the doorbell.

 – About 1 Month ago.

God I f%@king hate UPS lazy piece of shits I literally saw our areas delivery man TURN AROUND BECAUSE THE ELEVATOR SEEMED TO NOT BE WORKING ARE YOU f%@kING KIDDING ME?!. Now my package is 4 days late...

God I f%@king hate UPS lazy piece of shits I literally saw our areas delivery man TURN AROUND BECAUSE THE ELEVATOR SEEMED TO NOT BE WORKING ARE YOU f%@kING KIDDING ME?!. Now my package is 4 days late they’ve rescheduled my delivery twice because of weather conditions” WHEN THE LAST TWO DAYS HAVE BEEN SUNNY omg. I dread every package that is shipped with UPS literally dread it I absolutely hate them

 – About 1 Month ago.

The stench coming from the offices of ups management smells like crap....

The stench coming from the offices of ups management smells like crap.

 – About 1 Month ago.

Is there a job action of some kind going on with UPS??? as they keep cutting and pasting the same excuses for days without delivery my packages. Amazon, eBay and anyone else who has a contract or uses...

Is there a job action of some kind going on with UPS??? as they keep cutting and pasting the same excuses for days without delivery my packages. Amazon, eBay and anyone else who has a contract or uses UPS should drop them as their carrier. Thay are THE WORST!!!

 – About 1 Month ago.

If you ordered your package via Amazon and have prime, they will refund you for these ridiculous delays. If you at least go this route Amazon will be in contact with UPS, which hurts them a lot more...

If you ordered your package via Amazon and have prime, they will refund you for these ridiculous delays. If you at least go this route Amazon will be in contact with UPS, which hurts them a lot more than us complaining.

 – About 1 Month ago.

UPS is continuously using weather as an excuse for an Amazon package being over a week late. There is hardly any snow on the ground at this point, this is ridiculous!...

UPS is continuously using weather as an excuse for an Amazon package being over a week late. There is hardly any snow on the ground at this point, this is ridiculous!

 – About 1 Month ago.

Johnr is another pathetic ups employee who cannot provide customer service....

Johnr is another pathetic ups employee who cannot provide customer service.

 – About 1 Month ago.

Jhon R.: It's already actually it's on the truck now no worry I guaranteed that it will be there today

Thomas: Ok, thank you for the guarantee, but I have already been...

Jhon R.: It's already actually it's on the truck now no worry I guaranteed that it will be there today

Thomas: Ok, thank you for the guarantee, but I have already been guaranteed by agents that it would be
delivered yesterday and the day before, so what is it worth?
Thomas: what is the next step
Thomas: a"er the guarantee, when it doesn't show up?

Jhon R.: it supposed. However, the driver is having weather issued yesterday so instead delivering your package yesterday the driver was scheduled your package today to make sure that you received the
package without any issue.

Thomas: Ok, so what happens when the 'weather' issues today
Thomas: the weather is !ne in brooklyn btw and has been for the past 4 days
Thomas: I have seen many UPS trucks out driving around everyday - there is no weather issue

Jhon R.: I am sorry but that issue is about the weather not us. We really want to deliver every package on time but since there is a weather issue we cannot control that I am sorry. But I Guaranteed to you that it
will be there today.

Thomas: I am grateful for your guarantee, but looking at the pattern it would seem that this wont be the case
Thomas: unless some intervention is made
Thomas: someone needs to contact the driver to make sure that my package is delivered
Thomas: Is this possible please?

Jhon R.: Like what I said sincce the !rst agent already send a message we cannot send a message at all. Your option right now is to wait for the package to be delivered and for the email today as well.
Jhon R.: I am sorry I really want to help you but I already provide to you all the information that I have here.
Thomas: Ok, so what is my option if the package doesn't arrive today - which I'm certain it wont
https://ups6.custhelp.com/app/chat/chat_landing/prod/1076/cat/37543 Page 3 of 6
Live Assistance 1/10/18, 2:18 PM
Thomas: ?

Jhon R.: To pick up the package to the local facility

Thomas: Ok, that is not an option becuase it is not at all close to me and it is a very large package

Jhon R.: I am sorry. Your last option is to contact the shipper for further assistance.

Thomas: They will just contact UPS though wont they?
Thomas: So I'm stuck in a situation where, I'm guaranteed to receive delivery today, so I have to stay home and up late for a driver - but if the driver decides they don't have time or don't feel like it they will
just take my package back and put in that the it was becuase of the weather, and I just have to keep waiting
Thomas: see where there is a problem here?
Thomas: Can you please phone the brooklyn facility ask them to phone the driver and then report back
to me? Is this not possible
Thomas: it seems easy in theory

Jhon R.: There is no problem becuase the package is already out for delivery.

After this, I was contacted and told that there was a note made on my account and the local facility and driver had been contacted, and that they guaranteed that it would be delivered today (the 6th day it has been out for delivery) I was told at 1040pm to remain awake and expect delivery - that the driver would be there in a couple of hours.
Well, right after the customer support closed for the night I received yet another exception notice and my delivery was reshceduled yet again.

 – About 1 Month ago.

Since the day of storm on Thurs. out of 10 packages I should have received by now. Only two is delivery. WTF!!! Today 7 packages on truck for delivery. Only 1 came. Ask the driver where’s...

Since the day of storm on Thurs. out of 10 packages I should have received by now. Only two is delivery. WTF!!! Today 7 packages on truck for delivery. Only 1 came. Ask the driver where’s the rest? He had no answer. Dumb n dumber excuses again. Oooh is Weather Exception

 – About 1 Month ago.

The ups India call center sucks....

The ups India call center sucks.

 – About 1 Month ago.

Ups employee Denis m should be ashamed of himself...

Ups employee Denis m should be ashamed of himself

 – About 1 Month ago.

UPS CS sucks...

UPS CS sucks

 – About 1 Month ago.

Denis M. (Listening)
Initial Question: My package has been on the truck for delivery for several days is the package lost? When will it actually be delivered?
​Denis M.: Hi, this is...

Denis M. (Listening)
Initial Question: My package has been on the truck for delivery for several days is the package lost? When will it actually be delivered?
​Denis M.: Hi, this is ​Denis M.. I'll be happy to assist you.
Mike: 1ZAX39821259837097
​Denis M.: Hi Mike
​Denis M.: No, the package is not lost, Mike
​Denis M.: The pckage is just delayed because the weather in past few days and we are trying to deliver all packages behind
​Denis M.: I'd recommend you to keep on tracking this shipment on ups.com
​Denis M.: To obtain the most recent delivery status, I suggest monitoring this tracking number on our web site using the following link:

https://www.ups.com/content/us/en/index.jsx?WT.svl=BrndMrk
Mike: When should I expect it to be delivered. Or should I just pick it up myself
​Denis M.: Please keep tracking it
Mike: I'd like to pick the package up if it will be delayed again the lakewood depot is only 5 miles from my home
​Denis M.: If you process that you still need to track it since we do not know when it will be ready
Mike: Its been in lakewood for a week is it out for actual delivery today
​Denis M.: That's why, either way, please, keep tracking it
​Denis M.: Would you like to request to be placed on hold?
Mike: ?on hold for.what
​Denis M.: You mentioned you may want to pick it up at the Center
​Denis M.: Remember?
Mike: Not something you would handle
​Denis M.: Ok. Do you have any other questions?
Mike: Yes were exactly is the package that is not lost
​Denis M.: Being processed for delivery, at the Center, but they have not confirmed delivery yet
Mike: I don't understand the package has been processed and on the truck for delivery several times
​Denis M.: Sorry Mike. As explained, delays were hard since the weather in the area

Type your message here, then click Send or press
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 – About 1 Month ago.

f%@k UPS. Delayed due to weather when the package is already in my city and there is currently no bad weather, hasn't been bad weather for a week. The package is literally 15 minutes away from me...

f%@k UPS. Delayed due to weather when the package is already in my city and there is currently no bad weather, hasn't been bad weather for a week. The package is literally 15 minutes away from me but I can't get it. Paid extra for express delivery, while FedEx, who I didn't pay extra for express, delivered sooner than expected today.

UPS is a mess.

 – About 1 Month ago.

Brooklyn, NY, United States 01/10/2018 9:34 A.M. Out For Delivery Today
01/10/2018 6:00 A.M. Destination Scan
Brooklyn, NY, United States 01/09/2018 11:16 P.M. Recent weather has...

Brooklyn, NY, United States 01/10/2018 9:34 A.M. Out For Delivery Today
01/10/2018 6:00 A.M. Destination Scan
Brooklyn, NY, United States 01/09/2018 11:16 P.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
01/09/2018 9:32 A.M. Out For Delivery Today
01/09/2018 6:00 A.M. Destination Scan
01/09/2018 5:01 A.M. Destination Scan
Brooklyn, NY, United States 01/08/2018 10:41 P.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
01/08/2018 9:32 A.M. Out For Delivery Today
01/08/2018 6:26 A.M. Destination Scan
Brooklyn, NY, United States 01/06/2018 9:36 P.M. Severe weather conditions have delayed delivery. / Your delivery has been rescheduled for the next business day.
01/06/2018 9:56 A.M. Out For Delivery Today
Brooklyn, NY, United States 01/05/2018 10:28 P.M. An emergency situation or severe weather condition has delayed delivery. / Your delivery has been rescheduled for the next business day.
01/05/2018 9:40 A.M. Out For Delivery Today

WTF ^^^^^^^^^^^^I paid for 2 day shipping - which would have got my parcel here last thursday^^^^^^^^^^^^ The weather is fine - there was one day of bad weather - I have now waited at home 4 delivery days in a row for this delivery and been told by agents to stay up late for the driver because it is definitely coming and that the driver will not go home without delivering my package - that there definitely wont be another exception. LAZY INCOMPETENT LIARS.

 – About 1 Month ago.

Springfield Gardens sorting facility in Queens, NY NEEDS TO BE INVESTIGATED ASAP. Third time IN A ROW my "Next Day Air" parcel was "put on the wrong truck for delivery" and required 1...

Springfield Gardens sorting facility in Queens, NY NEEDS TO BE INVESTIGATED ASAP. Third time IN A ROW my "Next Day Air" parcel was "put on the wrong truck for delivery" and required 1 more business day to be delivered. How is this even REMOTELY possible??? How do they NOT treat Next Day Air parcels with the uttermost priority? Are their truck loaders literally half asleep on the job? UPS systematically commits FRAUD every single day and it's absolutely horrifying that they are allowed to operate with such impunity. BTW - DON'T BOTHER CALLING CUSTOMER SERVICE. They will tell you EXACTLY what the tracking site tells you and if you demand an explanation, they will make up whatever sounds best to get you off the phone. COMPLETE WASTE OF TIME.

 – About 1 Month ago.

Demanded signature for ppackage then demanded $5 to change address to where signature was available. I had no idea what package was. USPS ten times better than UPS or Fedex...

Demanded signature for ppackage then demanded $5 to change address to where signature was available. I had no idea what package was. USPS ten times better than UPS or Fedex

 – About 1 Month ago.

I am expecting an important package from China. UPS sent me an email with tracking info and an "out for delivery" notice on Monday 1/8/2018. I tracked the delivery truck as it is possible to...

I am expecting an important package from China. UPS sent me an email with tracking info and an "out for delivery" notice on Monday 1/8/2018. I tracked the delivery truck as it is possible to do when you have an account with them. The truck was located half the day in 1 mile radius around my home...I never got delivered but I received a noticed saying "recent weather has caused delivery delays...." that is just BS since my package was out for delivery in a truck next to my home. Day 2: I expected it on Tuesday. Again I received an email confirming that my package is "out for delivery" and should arrive between 2pm and 8pm. At 8:20pm I called UPS to find out if I can expect it today as announced already 2 consecutive days by UPS email. The representative asked me to hold because she needs to talk with the truck driver...after 10 minutes on hold she confirmed that there is a little bit of a delay and that I should get my package by 9pm (Tuesday). Never got it!. Today it is Wednesday and i didn't get the email about BS delay or other excuses. I called them and they are telling me that the email announcing the "out for delivery" is generated automatically and that they are back logged due to weather conditions. They asked me to keep calling today. I asked them where is located the true information about my package delivery? They were not able to respond. I am switching to FedEx

 – About 1 Month ago.

We were in Toronto Canada! Just started suffering from Their UPS false claims to deliver on time, two failures last year 2017 last killed our several events sponsored items shooting and arrangements...

We were in Toronto Canada! Just started suffering from Their UPS false claims to deliver on time, two failures last year 2017 last killed our several events sponsored items shooting and arrangements within 3 months!

 – About 1 Month ago.

UPS CS or "LET ME JUST TALK TO THIS WALL"CAN WE PLEASE JUST STOP USING THEM. THEY ARE RUDE ,STUPID,LIARS. MISERABLE PEOPLE WHO CAN'T GET A REAL JOB .ALL THEY DO IS WASTE YOUR TIME AND GET...

UPS CS or "LET ME JUST TALK TO THIS WALL"CAN WE PLEASE JUST STOP USING THEM. THEY ARE RUDE ,STUPID,LIARS. MISERABLE PEOPLE WHO CAN'T GET A REAL JOB .ALL THEY DO IS WASTE YOUR TIME AND GET PAID FOR IT. I HEAR ALL THESE STORIES ALL THE TIME AND IT HAPPENS TO ME.

 – About 1 Month ago.

I was expecting and over nighted package last Thursday before 10am, the storm delayed it thurs and Friday. I called customer care Saturday morning and they told me this package wis not eligible for a...

I was expecting and over nighted package last Thursday before 10am, the storm delayed it thurs and Friday. I called customer care Saturday morning and they told me this package wis not eligible for a Saturday deliver attempt, which is bullshit to begin with. Whatever. So I decided to change the pick up address to the lawnside NJ facility which is actually the distribution center where the back was sitting since Thursday morning. I walked in on Monday evening, they told me. Nothing was delivered, meanwhile there was a destination scan that morning. Yesterday, THE same thing. The people there are actually telling me the package is in the building but we have nj clue where it is. 3 f%@king days to move an envelope from one part of the building to another. I will try again today but I doubt there f%@king mornons will have an answer. I tried calling Facebook twitter, in person , everyone give me a different answer. It was an extremely Important document. Today will be 1 full week since the package was overnighted AIR. I will never in my life do business with UPS. I would pay triple to use USPS or Fedex

 – About 1 Month ago.

lol So everything was fine, at first was expecting a package to be delivered tomorrow. They update the tracking "Scheduled For Early Delivery On: (todays date)" but this happened about 2 hours...

lol So everything was fine, at first was expecting a package to be delivered tomorrow. They update the tracking "Scheduled For Early Delivery On: (todays date)" but this happened about 2 hours before it was 9PM and it's now past 9PM and no sign of them. I have huge doubts it will be here today but I just don't get why they would mess with the delivery estimate to update it to be incorrect. I'm fine with waiting I just don't like anticipating something that doesn't happen and this is not the first time they did this. It's even worse when they require a signature and miss a delivery date when I intentionally work from home or make arrangements to be home. Screw ups are also more common on more expensive things, I seriously don't get it...

 – About 1 Month ago.

It's such a bad company. Customer support is f%@king clueless. The website is slow. People just want their packages. We understand a snowstorm happened but packages shouldn't take an...

It's such a bad company. Customer support is f%@king clueless. The website is slow. People just want their packages. We understand a snowstorm happened but packages shouldn't take an additional 3 days and still not be here even though it's out for delivery. Absolutely unacceptable. Wish I could use another company to ship with besides UPS with Amazon.

 – About 1 Month ago.

f%@k UPS!...

f%@k UPS!

 – About 1 Month ago.

I ordered a new laptop from Microsoft last week it was supposed to arrive Thursday but since the storm happened it was delayed 5 days now because of weather. It's been out for delivery for 5 days...

I ordered a new laptop from Microsoft last week it was supposed to arrive Thursday but since the storm happened it was delayed 5 days now because of weather. It's been out for delivery for 5 days and I have received other packages from them besides my laptop

 – About 1 Month ago.

Worse carrier in NYC! Order from Amazon. Arrival date was on Jan 4. The day of the snow storm. Understandable for delaying delivered for that day. Now Is six days later! WTF??? Since Fri is...

Worse carrier in NYC! Order from Amazon. Arrival date was on Jan 4. The day of the snow storm. Understandable for delaying delivered for that day. Now Is six days later! WTF??? Since Fri is been on vehicle for delivery. Yet everyday since is blaming on weather exception. Noooo excuses!!!

 – About 1 Month ago.

Package got rescheduled three times in a row and has been stuck for out for delivery ...

Package got rescheduled three times in a row and has been stuck for out for delivery

 – About 1 Month ago.

Today I waited for my scheduled delivery by UPS; no package. When I tracked the package at 4:05 pm, I saw this LIE: "The receiver was not available for delivery. We'll make a second attempt...

Today I waited for my scheduled delivery by UPS; no package. When I tracked the package at 4:05 pm, I saw this LIE: "The receiver was not available for delivery. We'll make a second attempt the next business day. Time of exception was 3:59 pm." I was in my apartment the entire time and just a little more than 5 minutes later, the driver put that bold-faced lie as the reason why I have not received the package.

What makes me so mad is that I have had an average delivery one to two times a week in the last month by UPS. The driver is supposed to leave the package at my door, which they have done in the past. The usually knock as an alert and then leave the package and take off. I suppose it was too cold for the driver today or he had too many deliveries. Either way, they lie and BS customers all of the time. I am so sick and tired of dealing with them. Why do businesses continue to use UPS' service when they know how bad they are? Maybe because they are cheaper than the other delivery companies is why they get away with this #$@%!

 – About 1 Month ago.

UPS SUCK. I’m so glad I found this site. So I had ordered one day shipping a few months ago for items I needed to prepare for Hurricane Irma. It’s was things that I couldn’t buy at the store...

UPS SUCK. I’m so glad I found this site. So I had ordered one day shipping a few months ago for items I needed to prepare for Hurricane Irma. It’s was things that I couldn’t buy at the store because they were sold out. Anyway so I ordered the supplies and the next day it said they couldn’t deliver. I checked the status and it said that it was in my town. They were just too lazy to deliver it. Thanks to that I suffered thousands in damage that could have been avoided if they kept up with their shipments and where they are going. Especially it they are going to a place where a massive hurricane is about to hit.

 – About 1 Month ago.

Terrible.I was supposed to recieve my package on the 5th and obviously I didn't get that because of weather conditions which I could understand then but now it's almost the 10th and it's...

Terrible.I was supposed to recieve my package on the 5th and obviously I didn't get that because of weather conditions which I could understand then but now it's almost the 10th and it's pretty much clear.This is just plain lazy.Had USPS multiple times before,this didn't happen.Smh,hope everyone gets their packages soon.

 – About 1 Month ago.

My package was supposed to be delivered 1/5/18 since i payed for priority shipping but bc of heavy snow on the 4th it was delayed. Leading up to the 7th the tracking info just said it was delayed with...

My package was supposed to be delivered 1/5/18 since i payed for priority shipping but bc of heavy snow on the 4th it was delayed. Leading up to the 7th the tracking info just said it was delayed with no estimated delivery & was updated at the exact same time each morning to read the same thing. But since the 7th the page has not been updated, i filed a report that was ignored and im currently on hold @8:24 for a customer service line that closes @8:30.

 – About 1 Month ago.

My 3 packages have been "out for delivery" for 6 days. 6 DAYS. I've called, emailed, tweeted, facebooked and they all say the same thing. If it says "out for delivery" it will be...

My 3 packages have been "out for delivery" for 6 days. 6 DAYS. I've called, emailed, tweeted, facebooked and they all say the same thing. If it says "out for delivery" it will be delivered by 8pm. Well, 8:30 and still no!

 – About 1 Month ago.

Brooklyn, NY, United States 01/09/2018 10:04 A.M. Out For Delivery Today
01/09/2018 6:00 A.M. Destination Scan
Brooklyn, NY, United States 01/08/2018 10:42 P.M. Recent weather...

Brooklyn, NY, United States 01/09/2018 10:04 A.M. Out For Delivery Today
01/09/2018 6:00 A.M. Destination Scan
Brooklyn, NY, United States 01/08/2018 10:42 P.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
01/08/2018 8:33 A.M. Out For Delivery
01/08/2018 8:15 A.M. Destination Scan
01/08/2018 4:27 A.M. We've incorrectly sorted this package which may cause a delay.
01/08/2018 3:56 A.M. Destination Scan
Brooklyn, NY, United States 01/06/2018 10:31 P.M. An emergency situation or severe weather condition has delayed delivery. / Your delivery has been rescheduled for the next business day.
01/06/2018 8:55 A.M. Destination Scan
01/06/2018 4:48 A.M. Arrival Scan
Secaucus, NJ, United States 01/06/2018 3:39 A.M. Departure Scan
Secaucus, NJ, United States 01/05/2018 11:31 A.M. Arrival Scan
01/04/2018 3:30 P.M. Severe weather conditions have delayed delivery. / We’re working to deliver your package as soon as possible.
Jacksonville, FL, United States 01/03/2018 7:45 A.M. Departure Scan


it is almost 8:30 today and nothing

 – About 1 Month ago.

Package was in Raleigh yesterday. Today at 5:30 PM they tell me that at 10 AM today that my package delivery has been rescheduled for the next business day because of the weather.

Package was in Raleigh yesterday. Today at 5:30 PM they tell me that at 10 AM today that my package delivery has been rescheduled for the next business day because of the weather.

It's not raining, it's not snowing. There is no ice on the roads and it isn't even freezing.

 – About 1 Month ago.

Ups cant deliver my package today in sunny but cold New York City because its too cold/ severely brutal for them to do what UPS is supposed to do: DELIVER. Oh so sad I really feel for them. I hope UPS...

Ups cant deliver my package today in sunny but cold New York City because its too cold/ severely brutal for them to do what UPS is supposed to do: DELIVER. Oh so sad I really feel for them. I hope UPS will soon go out of business so it has time to get over it’s brutal illness that keeps it from getting its act together. Feel better soon.

 – About 1 Month ago.

Ups customer service sucks as much as a woman in
A Ron Jeremy movie....

Ups customer service sucks as much as a woman in
A Ron Jeremy movie.

 – About 1 Month ago.

My package has been rescheduled since last week...

My package has been rescheduled since last week

 – About 1 Month ago.

UPS sucks ...

UPS sucks

 – About 1 Month ago.

I have worked for this company now 15 yrs. Not all hubs suck. I have gone above and beyond to deliver a package to a customer. I am only a EAM driver ( non full time ).
Just a reminder, not...

I have worked for this company now 15 yrs. Not all hubs suck. I have gone above and beyond to deliver a package to a customer. I am only a EAM driver ( non full time ).
Just a reminder, not all companies in all states of any sort are the same. Yes management can be idiots sometimes, and i'm sure there bonuses play a role somehow. But the next generation were training are more lazy millennials. So be ready.

 – About 1 Month ago.

Now I'm stuck after work hours, waiting for a rep on the phone. Waiting on hold...............

Now I'm stuck after work hours, waiting for a rep on the phone. Waiting on hold............

 – About 1 Month ago.

I paid for 2 day delivery. Sent it out Thursday, should have been there by Monday. The package didn't get there in time. These are corporate gifts for an event. I had to change the address to a...

I paid for 2 day delivery. Sent it out Thursday, should have been there by Monday. The package didn't get there in time. These are corporate gifts for an event. I had to change the address to a hotel, where the event is happening; Now they are saying that it won't be delivered for another two days! They messed up the initial request for tow days; they should have sent the package overnight and absorb costs, since I initially paid for the 2 day deliver and it didn't make it there in TWO DAYS!

 – About 1 Month ago.

I would like to know why ups customer service is located in India. ...

I would like to know why ups customer service is located in India.

 – About 1 Month ago.

After Harvey's flooding was over in Texas, ups continued using operating conditions as an excuse. My phone was 4 days late for no reason. The roads were clear. FedEx and USPS were driving on the...

After Harvey's flooding was over in Texas, ups continued using operating conditions as an excuse. My phone was 4 days late for no reason. The roads were clear. FedEx and USPS were driving on the very roads that ups said we're not drive able.

 – About 1 Month ago.

UPS using the bad weather of a week ago as an excuse not to deliver packages sitting in a warehouse about 5 miles away from me is ridiculous! It's 60 degrees and sunny, there is no ice or snow,...

UPS using the bad weather of a week ago as an excuse not to deliver packages sitting in a warehouse about 5 miles away from me is ridiculous! It's 60 degrees and sunny, there is no ice or snow, and the packages are already at the delivery warehouse location. FedEx has been on our street numerous times today. Send out a few extra trucks, have a few delivery people work overtime if need be! The laziness and total disregard for their customers is unbelievable.

 – About 1 Month ago.

Call it first world problems but UPS is at the top of the list. I missed the first attempt and they decide to make a second attempt at 1 pm the next day, which I missed. Who expects someone to be home...

Call it first world problems but UPS is at the top of the list. I missed the first attempt and they decide to make a second attempt at 1 pm the next day, which I missed. Who expects someone to be home at 1 on a weekday. We got work to do! Rescheduled deliveries should be made after the 9-5.

 – About 1 Month ago.

Scheduled for delivery 1/5, delayed due to weather.
Scheduled for delivery 1/6, delayed due to weather.
Scheduled for delivery 1/8, delayed due to weather.
Scheduled for delivery...

Scheduled for delivery 1/5, delayed due to weather.
Scheduled for delivery 1/6, delayed due to weather.
Scheduled for delivery 1/8, delayed due to weather.
Scheduled for delivery 1/9, guess what?

 – About 1 Month ago.

Posted earlier today. Package due Next day air from UPS on 01/04/18. Still no delivery. Package due from FedEx today, delivered today. FedEx must not have to fight the severe weather....

Posted earlier today. Package due Next day air from UPS on 01/04/18. Still no delivery. Package due from FedEx today, delivered today. FedEx must not have to fight the severe weather.

 – About 1 Month ago.

Raleigh area. My package was originally scheduled for delivery today. They're saying I won;t get my package today because of weather. ????????? It has been clear since late last week, sunny...

Raleigh area. My package was originally scheduled for delivery today. They're saying I won;t get my package today because of weather. ????????? It has been clear since late last week, sunny since at least yesterday and reached 60 degrees today. Institutional lying. Also, had another problem about a month ago. A week after the expected delivery date, they finally informed me that my item had been destroyed while in their system and they were sending it back to the seller. They lied about it's whereabouts and condition for about a week.

 – About 1 Month ago.

Package was shipped next day air on 01/03/18. No package as of yet. Been out for del 3 times. No delivery. They say severe weather. There has even no severe weather in our area since Thur 01/04/18....

Package was shipped next day air on 01/03/18. No package as of yet. Been out for del 3 times. No delivery. They say severe weather. There has even no severe weather in our area since Thur 01/04/18. Not able to contact customer service. This is what happens when a company gets so big it doesn't care about customer service.

 – About 1 Month ago.

I agree, UPS SUCKS. ups says my package left Jacksonville FL, on 1/3. It is now 1/9 and no delivery of package. Like everyone else says, their excuse of very bad weather is an incredible lie....

I agree, UPS SUCKS. ups says my package left Jacksonville FL, on 1/3. It is now 1/9 and no delivery of package. Like everyone else says, their excuse of very bad weather is an incredible lie. Absolutely no bad weather. Just mainly clear sky's and winter temps. ranging for 12 deg. to 45 deg. I could have ridden a motorcycle from my home in South Carolina to Jacksonville FL and picked up the package from their Jacksonville facility. UPS did deliver a package from Minnesota to my doorstep in the same time frame??? I think UPS has a major internal problem at it's Jacksonville facility and using the words (Due to bad weather) legally protects them from any accountability. UPS YOU SUCK!!!!!!!

 – About 1 Month ago.

UPS expedited claims to have an international package from China to USA in 11-17 days. My package was marked for Dispatch from the sender on 12/20/2017, it has not yet been picked up by UPS, so at...

UPS expedited claims to have an international package from China to USA in 11-17 days. My package was marked for Dispatch from the sender on 12/20/2017, it has not yet been picked up by UPS, so at this moment, it has been sitting at his house waiting for 19 days. Why hasn't ups picked it up? I'm waiting and so is the seller.

 – About 1 Month ago.

I had an package that was scheduled for delivery today. It didn’t come due to the “Weather” there wasn’t a storm or anything in my area. It was literally only like 45 degrees. ...

I had an package that was scheduled for delivery today. It didn’t come due to the “Weather” there wasn’t a storm or anything in my area. It was literally only like 45 degrees.

 – About 1 Month ago.

My package was overnighted and was "on the truck" on THURSDAY. Ok, we had a bad storm, I get it, but roads were treated and cleared by Friday. Every day since then they've been promising...

My package was overnighted and was "on the truck" on THURSDAY. Ok, we had a bad storm, I get it, but roads were treated and cleared by Friday. Every day since then they've been promising me my package between 12:30 and 4:30 ...it's "on the truck!!" but it's not here. I live at the window because I know their practice of not really knocking and just leaving. I ALWAYS end up picking it up at the warehouse. This is maddening. Overnight means apparently 5 days later and counting to these jerks.

 – About 1 Month ago.

Missed the first attempt package came at 3pm, left a notice but does not state what time they will revisit for a 2nd attempt so I assumed it would come around the same time. As I was about to leave...

Missed the first attempt package came at 3pm, left a notice but does not state what time they will revisit for a 2nd attempt so I assumed it would come around the same time. As I was about to leave work and try to make it home for 3 I quickly browsed the ups app and it said the 2nd attempt has already been made at 1pm so now im frustrated. I called UPS and told them to not make the 3rd attempt and I'll personally come and pick up the package at their main warehouse, took a day off to go pick up my package but guess what, there was a power outage!!!! WHAT LUCK! I've waited 5hrs in he car hoping the power would come back but ended up going home. When i got home, GUESS WHAT?! They made a 3rd attempt!!! oh my god! are you serious right now UPS?! I could've just stayed home and got my package but instead I wasted my whole day at your pick up facility! I HATE UPS!!! USPS/fedex for me only!

 – About 1 Month ago.

UPS has become a sad joke to me and my husband. AND, today our expensive coffee table (ordered from an Amazon vendor) arrived damaged from UPS shipping. We saw the delivery driver "drop" the...

UPS has become a sad joke to me and my husband. AND, today our expensive coffee table (ordered from an Amazon vendor) arrived damaged from UPS shipping. We saw the delivery driver "drop" the box off of his truck and then "smashed" onto the pavement. My husband told the delivery driver to stop, but he just laughed and said the box looked sliced and diced, but the table inside was fine. What a joke! We took pictures of the box before and after we opened the package to document the damage. The table has a significant piece chipped off the top and a huge scratch mark on the top. ARE YOU KIDDING? do you really think we would accept a scratched up table to sit in our home?
We went to the UPS website and found no reasonable way for us to contact them and report the damage. So, we are now on the phone with the Amazon vendor. The vendor is sending us a new table - with a 10 day wait! What a joke. All I ask is the all respectable vendors to stop using UPS and take care of their customers. PLEASE vendors - stop using UPS, as they will make you look unprofessional.
This is not our first bd experience with UPS.

 – About 1 Month ago.

extremely frustrating website and unreasonable 3+ Day delays. Out for delivery today, then ‘emergency/weather emergency’ notice with no new delivery date. No weather issues here and the UPS...

extremely frustrating website and unreasonable 3+ Day delays. Out for delivery today, then ‘emergency/weather emergency’ notice with no new delivery date. No weather issues here and the UPS facility delivering is only 7 miles from my house. If package didn’t weigh 147 lbs I would go get it!!! Will never use UPS again and will tell vendors not to drlivee my orders UPS!!

 – About 1 Month ago.

Return package was picked up last Friday and has set in the Asheville facility for over 3 days and yet no scan nor any tracking info. provided. UPS CS is a joke and just gives the same copy & paste,...

Return package was picked up last Friday and has set in the Asheville facility for over 3 days and yet no scan nor any tracking info. provided. UPS CS is a joke and just gives the same copy & paste, "check the tracking" answer. Hey Amazon, start using other carriers, UPS sucks.

 – About 1 Month ago.

I often wonder if UPS management gets tired of customer complaints....

I often wonder if UPS management gets tired of customer complaints.

 – About 1 Month ago.

calling customer service....been on hold for 45 mins
...

calling customer service....been on hold for 45 mins

 – About 1 Month ago.

When it comes to non existent weather conditions, ups is the king of delays....

When it comes to non existent weather conditions, ups is the king of delays.

 – About 1 Month ago.

So i ordered something from amazon last week i paid for next day delivery. It was supposed to come the next day..But UPS delayed it every day now here i am a week later and its out for delivery i saw...

So i ordered something from amazon last week i paid for next day delivery. It was supposed to come the next day..But UPS delayed it every day now here i am a week later and its out for delivery i saw the ups truck so i go to my door expecting they would bring my packing..nope...they got back in the truck and drove off...then i saw another truck and the same thing happens..so i call ups customer service..they told me my package was guaranteed to be delivered today..they also said the driver has to deliver the package today...so 1 hour later i check my shipment and its delayed for the next day because of the weather...but its not snowing or raining....

 – About 1 Month ago.

Package has been in my city for about a day, supposed to be delivered today. Checking on the status and it shows "Recent weather has caused delivery delays". It's 45 degrees here with no...

Package has been in my city for about a day, supposed to be delivered today. Checking on the status and it shows "Recent weather has caused delivery delays". It's 45 degrees here with no rain... just a normal weather day.

 – About 1 Month ago.

I am office manager for a pet supply shop. We sell all kinds of stuff from dog food to horse shampoo. Ups is never on time despite ordering with next day air. I should sue ups....

I am office manager for a pet supply shop. We sell all kinds of stuff from dog food to horse shampoo. Ups is never on time despite ordering with next day air. I should sue ups.

 – About 1 Month ago.

I ordered an item from Apple and it was shipped via UPS. Although my delivery address was clearly stated, UPS decided to deliver it to a pick-up centre, several miles away.I called UPS and asked why...

I ordered an item from Apple and it was shipped via UPS. Although my delivery address was clearly stated, UPS decided to deliver it to a pick-up centre, several miles away.I called UPS and asked why it wasn't delivered to my address--no answer. I told them I am handicapped, don't drive. can't walk, and cannot pick up the package, please deliver it to my address. After a week, nothing. I then called Apple and explained the situation to them. They couldn't understand why the package was not delivered to my address and said they would follow up with UPS. After another week, surprise, the package was delivered to my address over two weeks after the supposed delivery date. Great service.

 – About 1 Month ago.

JUST USE AMAZON.. UPS IS SOOO SLOW. They will go out of business sooner than later. PERIOD. ...

JUST USE AMAZON.. UPS IS SOOO SLOW. They will go out of business sooner than later. PERIOD.

 – About 1 Month ago.

Tired of ups bending me over. Package got delayed in San Antonio due to operational delay ok fine. What kills me is that the package arrives in el paso saturday at 545am and its being delivered...

Tired of ups bending me over. Package got delayed in San Antonio due to operational delay ok fine. What kills me is that the package arrives in el paso saturday at 545am and its being delivered tuesday. What a crock of shit. We have 1 facility no excuse. Its 60 degrees outside no rain. Never fails. They are the death of amazon 2 day shipping

 – About 1 Month ago.

Waiting for my package since 12/19. There was a problem with and address, first. That got corrected. Five days later I wasn't home for all 3 attempts. Scheduled delivery to UPS pick up point on...

Waiting for my package since 12/19. There was a problem with and address, first. That got corrected. Five days later I wasn't home for all 3 attempts. Scheduled delivery to UPS pick up point on 1/2. No updates since. I have called everyday and everyday is a different story. They won't disclose where the package is held... so I can'y pick it up myself. It's extremly important document that I need yesterday. It's been 3 weeks of an express 2 day envelope... and still no hope I'll ever receive it.

 – About 1 Month ago.

Cut it out !!! So you have had my overnight package Thursday at your facility 12 miles away - it is now Monday and the roads have been clear and well traveled Friday morning - Every other company open...

Cut it out !!! So you have had my overnight package Thursday at your facility 12 miles away - it is now Monday and the roads have been clear and well traveled Friday morning - Every other company open - USPS delivered Friday and Saturday - there is noooo excuse - You suck

 – About 1 Month ago.

Amazon: "prime, 2 day shipping. Delivery on 12/5"

UPS: "delayed. Out for delivery 12/8"

ME: "well, today is 12/8 and it's snowing out soooo....Im...

Amazon: "prime, 2 day shipping. Delivery on 12/5"

UPS: "delayed. Out for delivery 12/8"

ME: "well, today is 12/8 and it's snowing out soooo....Im not going to hold my breath because odds are that I will die"

 – About 1 Month ago.

UPS unreliable and just too slow - overnight envelope expected 5 days ago. Yes storm, but received into w. Spfld on Thursday. It is now Monday... facility is 15 miles away and it’s been sitting...

UPS unreliable and just too slow - overnight envelope expected 5 days ago. Yes storm, but received into w. Spfld on Thursday. It is now Monday... facility is 15 miles away and it’s been sitting there ever since - Roads cleared Friday - mail is being delivered - oh and what about Sat delivery - UPS your excuses are lame

 – About 1 Month ago.

UPS is becoming the most ridiculous on reliable company of for shipping. I was expecting an overnight package last week I called the facility five days later after the due date and they’re still...

UPS is becoming the most ridiculous on reliable company of for shipping. I was expecting an overnight package last week I called the facility five days later after the due date and they’re still making excuses about the storm I live within 15 miles of the facility ridiculous

 – About 1 Month ago.

live 5 minutes from carrier facility. storm on friday. get a natural disaster delay every day since.

Thanks.

I love you.

P.S. die in a garbage fire. ...

live 5 minutes from carrier facility. storm on friday. get a natural disaster delay every day since.

Thanks.

I love you.

P.S. die in a garbage fire.

 – About 1 Month ago.

My package came to my home state, Ma then went to Ct then went back to Ma?? Wdf is this ...

My package came to my home state, Ma then went to Ct then went back to Ma?? Wdf is this

 – About 1 Month ago.

SF bay area, California: Package was supposed to be delivered on a Saturday. At 10:21am on that Saturday the tracking said that the package was out for delivery and would arrive that day. At 9:48PM...

SF bay area, California: Package was supposed to be delivered on a Saturday. At 10:21am on that Saturday the tracking said that the package was out for delivery and would arrive that day. At 9:48PM the tracking updated to "The receiver was not available for delivery. We'll make a second attempt the next business day." There was no delivery attempt, I was home the whole time, there was no delivery attempt notice or anything. The driver probably put this code in the system to finish the route early before actually delivering everything that should have been delivered. Now I have to wait until Monday evening for a time sensitive package.This is not the first time that this has happened to me.
Then I called customer service (45 minute hold) and they just said "we'll send the local office a message" and put me on hold for another five minutes before saying "we sent the message." I'm just supposed to believe that that is actually going to happen? Even if it does, am I supposed to believe that anyone will care and some positive change will be made? Will the driver get some consequence for saying that a delivery attempt was made when it was not? No, the same problems will continue just like every other interaction I have had with UPS while living in three major California cities. This company is so big that it does not care about consistency and good customer service, their corporate culture tells them that they do not have to care because they have such a big slice of the market that the terrible experiences are drowned out by the sea of average experiences.
I will quite literally pay extra to avoid UPS whenever possible.

 – About 1 Month ago.

My textbooks were supposed to be here on Thursday. I ordered them on December 30th so they would be at my house on time before school started back again. UPS now says my books will be here by the end...

My textbooks were supposed to be here on Thursday. I ordered them on December 30th so they would be at my house on time before school started back again. UPS now says my books will be here by the end of the day on Monday-when I start my college semester. I've heard that Fed Ex has been around, why not them. UPS, this is simply unacceptable. What is a college student supposed to do with out their materials?!?

 – About 1 Month ago.

Amazon please do not use UPS for my deliveries. Have been a prime member with Amazon for years and have weekly deliveries and they are always on time but Amazon was using USPS. Since December parts...

Amazon please do not use UPS for my deliveries. Have been a prime member with Amazon for years and have weekly deliveries and they are always on time but Amazon was using USPS. Since December parts for my deliveries are shipping with UPS and none of them were on time. Sometimes after two weeks the package arrives looking like it has been back of a truck bouncing around. Like yesterday scheduled delivery it showed the whole day it’s out for delivery but of course nothing came.

 – About 1 Month ago.

$ 300 Xmas present dropped at my door on a Saturday and I missed it! Not hardly! Either dropped at another address or a quick label change.It's a goner,and Shapeways were no help!...

$ 300 Xmas present dropped at my door on a Saturday and I missed it! Not hardly! Either dropped at another address or a quick label change.It's a goner,and Shapeways were no help!

 – About 1 Month ago.

Package has been “out for delivery” 4 days in a row. Canceled by bad weather each day at 8. Bad weather was 5 days ago. Oh, and I’m supposed to sign for the package, so I’ve got to sit in my...

Package has been “out for delivery” 4 days in a row. Canceled by bad weather each day at 8. Bad weather was 5 days ago. Oh, and I’m supposed to sign for the package, so I’ve got to sit in my house for a 5th day tomorrow.

 – About 1 Month ago.

I see Socal is at number one on the complaints LOL.
Add me to the list!

I have frozen raw meat delivered to my place every month using 2nd day Air.
And every month without...

I see Socal is at number one on the complaints LOL.
Add me to the list!

I have frozen raw meat delivered to my place every month using 2nd day Air.
And every month without fail I have a problem with late delivery.

Last summer the driver left my package at my neighbor's because he got the wrong address. Needless to say the meat was completely thawed out by the time he re deliver it to me because it spent all day in the 90 degree heat outside.

This year, in December, they delayed my package 8 days.
I filed a claim and they required me to keep a 30lbs box of spoiled meat indefinitely until their driver can come to pick it up. For what? Proof? It was raw meat and you delivered it 8 days late!

The driver did not show up until a month later.
By that time I had to throw the meat out, it was disgusting. I never heard from Ups regarding the claim either.

This month's delivery, January, has also been also delayed.
It has been in transit since Jan 4 and was to be delivered on Jan 6.
I was at home all day waiting, the minute I stepped into the shower the driver showed up. I got out as fast as I could but was too late to catch him.
And I stupidly signed up for Ups My Choice which supposedly let you specify your delivery preference. I specifically said LEAVE THE PACKAGE AT MY DOOR.
Did he do that? NO.

What else. Oh yes.
There was the time he left one of my packages AT A LIQUOR STORE, because I was not home to receive it.
It was the driver's fault in the first place. I had two boxes that were to be delivered and he only gave me one. The next day he came back and I was not home. That's when he left it at the liquor store, a designated drop off point.
Ups sent me an email that gave me week to pick it up or the package will be sent back to the shipper.
I went to the liquor store to pick up my package, 2 days PRIOR to the deadline they stated in the email, and the package was already gone.
To make it worse, the guy behind the counter has no system of logging or tracking the packages that Ups leaves there for the unfortunate receivers to pick up.

I wish I can boycott these people. If anyone has ideas on how we can make these morons do their jobs please start a petition or something. I'm fed up.

 – About 1 Month ago.

Those f%@kups (UPS) cancelled out again.i knew they weren't coming today.i wonder what their excuse will be on monday.im sure they won't come...

Those f%@kups (UPS) cancelled out again.i knew they weren't coming today.i wonder what their excuse will be on monday.im sure they won't come

 – About 1 Month ago.

Ups those f%@ks have on the website saying package will be delivered today.well I just got off the phone with customer service it turns out that this lying ass company do not have Saturday deliveries...

Ups those f%@ks have on the website saying package will be delivered today.well I just got off the phone with customer service it turns out that this lying ass company do not have Saturday deliveries in my area.i have never ever dealt with a company so decietful.of course customer service said it will be delivered on 1/08/2018 but I'm sure with one raindrop they will come up with another excuse instead of owning up they are all sad miserable lazy f%@ks and rejects.

 – About 1 Month ago.

UPS does not deliver packages. They will only show up at your home to post a sticker to your door and leave. Many, many, many times over I have had issues with them delivering packages. Over the past...

UPS does not deliver packages. They will only show up at your home to post a sticker to your door and leave. Many, many, many times over I have had issues with them delivering packages. Over the past year I have had at least two dozen packages delivered. Not one single package has actually been delivered to my residence. Just as an example, yesterday I was at home for my delivery window, constantly walking back and forth to my window and constantly refreshing the app to get updates concerning my delivery. Well lets just say I refreshed the app and notice it says the delivery attempt failed. I go to my front door and I have a sticker stating I wasn't home. Never fails, every single time they will find a way to leave you a sticker and not your package. I wouldn't be surprised if it was just a guy in a truck with no packages going from door to door placing stickers on them. Not to mention there is always a restriction set by the sender that can not be removed to make it easy to receive your package. Don't try calling customer service because they are useless. Don't try and go down to the UPS store location because you will get nothing but excuses. I went yesterday evening at 6:30 pm when the trucks are supposed to arrive back and was told my delivery driver was delayed and would be delivering packages all night before he returned. Hilarious, the excuses you get from them. And it's a different one every time. Most of the time I have no choice in who the shipper decides to use but I can tell you if I ever have a choice in the matter it will not be UPS. I need my package delivered to my residence, not a sticker on my door.

 – About 1 Month ago.

I ordered a package from Macy’s with express shipping on the night of December 29th, 2017. It was scheduled to arrive within the next week. After about 3 whole days of waiting for any updates on the...

I ordered a package from Macy’s with express shipping on the night of December 29th, 2017. It was scheduled to arrive within the next week. After about 3 whole days of waiting for any updates on the package’s movements and whereabouts, I finally get one. On the DAY it is scheduled to be in my possession, they tell me “Your delivery may be delayed” , they misssorted my package. I get on the phone with an agent, and he assured me that my package will be coming the following day. Okay, the next day they update the tracking, all seems well. They tell me that the package is on the truck and on it’s way. After waiting by my window ALL f%@kING DAY, they have update the tracking at 7 in the god damn evening ( 2 hours after the estimated delivery window) and tell me “due to extreme weather out of our control, your package is delayed” I call an agent, and they tell me that the driver couldn’t take the weather anymore so he up and took it back to the local facility. Which is sad, because I counted about 7 Fed-Ex trucks on the road last night in my area. I ask when should I get my items that I PAID FOR, and he tells me “Monday” ... bullshit! I already know what's gonna go down on Monday , they’re going to “miss sort” the package again... or the “ weather conditions” are going to stop my package from coming to my door. I’m not even going to view the tracking data on Monday.... I just know that if by Monday night my package is not in my possession, then I know something is up... and I’m going have to turn up on Macy’s and UPS. I’m done with the bullshit excuses. There’s no way that I paid for express shipping and ended up waiting a week for my shit to come regardless. NEVER USE UPS , they hire a bunch of idiots. DHL, USPS, FED EX, have NEVER GIVEN my any problems like this.

 – About 1 Month ago.

I am a business manager for a local equine and dog boarding facility. Ups is constantly late with our supply deliveries, especially the dog food and oats orders. I usually order next day air and it...

I am a business manager for a local equine and dog boarding facility. Ups is constantly late with our supply deliveries, especially the dog food and oats orders. I usually order next day air and it never arrives the next day.

 – About 1 Month ago.

I am done with UPS. Many problems with several shipments. Recent problems with shipping outside of the country. People at UPS stores not know what they were doing. Having to deal with someone in...

I am done with UPS. Many problems with several shipments. Recent problems with shipping outside of the country. People at UPS stores not know what they were doing. Having to deal with someone in India or some where trying to locate a package.

 – About 1 Month ago.

We are a Dog Food And Treat Business in Richmond Virginia. We used UPS to send a customer products 2 weeks ago on a 2 day air shipment. That first ups shipment costed 150 dollars. When it arrived it...

We are a Dog Food And Treat Business in Richmond Virginia. We used UPS to send a customer products 2 weeks ago on a 2 day air shipment. That first ups shipment costed 150 dollars. When it arrived it was all damaged beyond use. So we calmed down the customer and now we resent their order again after the holidays on next day with Saturday delivery and they are saying that it wont be delivered until Monday now. This shipment costed us almost 400 dollars. 195 each package. This is absolute bullshit. UPS HAS COSTED US ONE OF OUR BIGGEST RETAIL STORE ACCOUNTS IN NORTHERN CALIFORNIA. and THE ONLY THING THEY ARE WILLING TO DO IS APPOLOGIZE AND SAY WE ARE VERY SORRY. THIS IS TOTALLY INACCEPTABLE. f%@k UPS f%@k UPS DRIVERS f%@k EVERYONE AT UPS. I HOPE ALL OF THEIR PLANES CRASH AND KILL EVERY SINGLE PERSON THAT WORKS FOR UPS NEXT DAY AIR.

 – About 1 Month ago.

UPS is basically this shitty f%@king thief airline of shipping. Bad enough that they failed to deliver the day after a snow storm (while fedex continued on unfazed), but then they have the work ethic...

UPS is basically this shitty f%@king thief airline of shipping. Bad enough that they failed to deliver the day after a snow storm (while fedex continued on unfazed), but then they have the work ethic of a dead tree stump and indicate that they'll reschedule for the following Monday. Classic f%@king private equity bullshit - USPS? works on Saturday - like anyone with an actually work ethic would. UPS? Who the f%@k knows what they do. Best part - I can probably change the delivery so I can have it go to my work, but, as if offering me a little extra leg room, or the right to have a bag on my flight, they'll charge me $5 bucks. I'm going to go outside and burn a $5 bill before I give it to this group of thieves.

f%@k UPS.

 – About 1 Month ago.

Supposed to receive package on 1/05/2018.when I pulled up the tracking information it said will be on 1/05/2018 by end of the day.i waited til 5:00 pm decided to call them and they said my package has...

Supposed to receive package on 1/05/2018.when I pulled up the tracking information it said will be on 1/05/2018 by end of the day.i waited til 5:00 pm decided to call them and they said my package has been rescheduled on.it will be here on 1/08/2018.i will believe it when I see it.they were just to dam lazy to bring out.they have horrible reviews online.i will ask the vendor can they send my package another way I can not deal with them again.they have never delivered me any packages without screwing up.

 – About 1 Month ago.

Same here on Long Island! 2 packages that should have been delivered on Thursday. Due to storm they said Friday, I saw the UPS truck delivering on my street yesterday but none for me. They have had my...

Same here on Long Island! 2 packages that should have been delivered on Thursday. Due to storm they said Friday, I saw the UPS truck delivering on my street yesterday but none for me. They have had my boxes in their local facility since Wednesday! No excuse! I will complain to Macy's too

 – About 1 Month ago.

One would thing that a company which has been in business for 110 years could get a package on the truck for delivery. Had two packages coming from the same company, both were to be delivered on Jan....

One would thing that a company which has been in business for 110 years could get a package on the truck for delivery. Had two packages coming from the same company, both were to be delivered on Jan. 5, 2018 as per tracking. Well that didn’t happen and I have to wait until Monday Jan. 8, 2018. UPS has just lost my business, Hell the Pony Express could do a better job.

 – About 1 Month ago.

Kind of annoyed, paid for two day shipping and package was supposed to be here on the 4th... now I'm on hold till the 8th, it's a drawback. Claim due to weather issues but it's literally...

Kind of annoyed, paid for two day shipping and package was supposed to be here on the 4th... now I'm on hold till the 8th, it's a drawback. Claim due to weather issues but it's literally in a town 12 minutes drive....I see a fed ex truck and people going to work outside, it's no excuse. At least deliver it tomorrow, having to wait another business day is annoying. $30 paid for shipping down the drain.

 – About 1 Month ago.

After them missing to delivery schedules , I had the shipper have the facility hold the package for what I thought Saturday pick up. NO ! TUESDAY, it will be '"ready" for pick up ....

After them missing to delivery schedules , I had the shipper have the facility hold the package for what I thought Saturday pick up. NO ! TUESDAY, it will be '"ready" for pick up . Its so messed up , laughable .

 – About 1 Month ago.

My package was supposed to be delivered today, but it's "delayed due to weather" until MONDAY. I'm on hold now, I'm just gonna pick my shit up...

My package was supposed to be delivered today, but it's "delayed due to weather" until MONDAY. I'm on hold now, I'm just gonna pick my shit up

 – About 1 Month ago.

UPS has not delivered packages for the last two days. Claims weather delays. Too clueless to realized the tracking shows them 10 miles away in Chantilly. Claims weather delays but the roads are...

UPS has not delivered packages for the last two days. Claims weather delays. Too clueless to realized the tracking shows them 10 miles away in Chantilly. Claims weather delays but the roads are to bare payment and everyone else had to go to work - except the laze UPS drivers. The chat agent said they would be delivered once the roads are passable. What a joke. When I asked why they would not be delivered tomorrow (Saturday), he said they don't have delivery on Saturday. Pointed him to his own website. Then he disconnected and left the chat. Fedex has delivered the last two days and so has the US post office. UPS's reliability has gone down hill. Cant trust them to delver packages. What if it rains??

 – About 1 Month ago.

A complete bunch of liars...had 4 packages that should have been delivered so went to the local distribution center. They told me all 4 packages are there and are loaded to be delivered tomorrow...

A complete bunch of liars...had 4 packages that should have been delivered so went to the local distribution center. They told me all 4 packages are there and are loaded to be delivered tomorrow (Saturday Jan 6 2018). Turns out they lied as only 2 of the 4 are there. How is this acceptable?

 – About 1 Month ago.

Package slated for Jan 3 delivery. Stopped tracking Jan 2. Cold weather gear for the storm never arrived. Ironicall we didnt get anything but freezing temps. Package “lost”. Merchant wont respond....

Package slated for Jan 3 delivery. Stopped tracking Jan 2. Cold weather gear for the storm never arrived. Ironicall we didnt get anything but freezing temps. Package “lost”. Merchant wont respond.

 – About 1 Month ago.

The package arrived to Puerto Rico Wednesday afternoon according to the tracking number. It was supposed to be delivered yesterday but got a message that it will be delayed because of weather. It has...

The package arrived to Puerto Rico Wednesday afternoon according to the tracking number. It was supposed to be delivered yesterday but got a message that it will be delayed because of weather. It has been sunny ☀️ both days. I guess sunny days are a no go for UPS. Thanks next day my ... I wasted $50 for nothing.

 – About 1 Month ago.

I needed my package today, and ups said it was on schedule until they suddenly decided to just drop it off at the local ups store. I’m gonna be pissed if I can’t pick it up tomorrow....

I needed my package today, and ups said it was on schedule until they suddenly decided to just drop it off at the local ups store. I’m gonna be pissed if I can’t pick it up tomorrow.

 – About 1 Month ago.


Snow storm was yesterday. Package due yesterday. I understand the storm caused a delay. But no deliver today?
I understand them backlogged . But I have been home waiting for two days ....


Snow storm was yesterday. Package due yesterday. I understand the storm caused a delay. But no deliver today?
I understand them backlogged . But I have been home waiting for two days . Its now 8:10pm. At least tell me it's not coming today early . There messed up .

 – About 1 Month ago.

Snow storm was yesterday. Paid for overnight shipping. It was due yesterday. I understand the storm caused a delay. but why cant they deliver today? Fedex delivered today, and even the usps! but...

Snow storm was yesterday. Paid for overnight shipping. It was due yesterday. I understand the storm caused a delay. but why cant they deliver today? Fedex delivered today, and even the usps! but no brown uos truck even near me!

ups is just lazy people!!!!

 – About 1 Month ago.

I ordered something and as usual I followed the UPS tracking number; then they delayed my package for next day delivery without any warning. Called customer service (which I suspect is in India)....

I ordered something and as usual I followed the UPS tracking number; then they delayed my package for next day delivery without any warning. Called customer service (which I suspect is in India). Nothing!!! UPS sure puts the U in useless! I waited almost 2 weeks for it. PS: UPS is their carrie of choice for antifa; they both get nothing done

 – About 1 Month ago.

It’s a sunny 42 degrees in Beaufort with blue skies and my package was delayed for SEVERE WEATHER. I payed for 2 day air FOUR days ago. It finally got to Beaufort but isn’t being delivered. Called...

It’s a sunny 42 degrees in Beaufort with blue skies and my package was delayed for SEVERE WEATHER. I payed for 2 day air FOUR days ago. It finally got to Beaufort but isn’t being delivered. Called to see if I could pick up and was put on hold for nine minutes before I hung up. SCREW UPS

 – About 1 Month ago.

I have to wait until Monday to get my package because I wasn't home to sign for an inexpensive item that could have just been left in my mailbox ....

I have to wait until Monday to get my package because I wasn't home to sign for an inexpensive item that could have just been left in my mailbox .

 – About 1 Month ago.

I don't think the contents of a delivery matter. If UPS is paid to deliver an item in a certain amount of time , then ups needs to deliver what they promise. The delays and excuses are getting out...

I don't think the contents of a delivery matter. If UPS is paid to deliver an item in a certain amount of time , then ups needs to deliver what they promise. The delays and excuses are getting out of hand.

 – About 1 Month ago.

Out of 7 orders from Amazon, 2 were not delivered at all. The two undelivered orders were sent through UPS. One was 10 days past the scheduled delivery date when I canceled the order with Amazon. The...

Out of 7 orders from Amazon, 2 were not delivered at all. The two undelivered orders were sent through UPS. One was 10 days past the scheduled delivery date when I canceled the order with Amazon. The second order that was not delivered at all to me; when I called UPS I was told that it was delivered to another address and that I should call Amazon. I also canceled that order. Amazon would eliminate this business loss by not using UPS. UPS has seriously damaged Amazon's reputation.

 – About 1 Month ago.

Just a quick rant about UPS. Bought a few things on amazon.com around 10pm Jan 2nd, i paid for UPS next day air saver. UPS received the package at 3pm on the 3rd at an illinois facility. Delivery date...

Just a quick rant about UPS. Bought a few things on amazon.com around 10pm Jan 2nd, i paid for UPS next day air saver. UPS received the package at 3pm on the 3rd at an illinois facility. Delivery date was scheduled between 10am-3pm on the 4th. It is now 6am on the 5th and my package is still sitting in a facility in Kentucky..... UGH. If i would perform my duties this badly at my job, i would be fired. But UPS skates on by.

 – About 1 Month ago.

i live in a apartment building. UPS says my packaged was delivered to front door. there is 300 front doors in my building and no package.
...

i live in a apartment building. UPS says my packaged was delivered to front door. there is 300 front doors in my building and no package.