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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 11,191 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 6 hours ago.

Delivery never fails with DLH or DPD. Delivery ALWAYS, every SINGLE f-ing time with UPS. This is absolutely ridiculous. To think I paid for express delivery is just the icing on the cake. UPS is the...

Delivery never fails with DLH or DPD. Delivery ALWAYS, every SINGLE f-ing time with UPS. This is absolutely ridiculous. To think I paid for express delivery is just the icing on the cake. UPS is the least professional shipping company on the planet.

 – About 1 Day ago.

Ups is corrupt. Terrible drivers. Watched a driver throw my package from his truck to my door! When I called and complained, they said that they have had lots of complaints about that driver doing the...

Ups is corrupt. Terrible drivers. Watched a driver throw my package from his truck to my door! When I called and complained, they said that they have had lots of complaints about that driver doing the same thing!! Why TF is he still employed?

 – About 2 days ago.

The worst service ever!! Always delaying shippings to Frisco TX, it is always 2-3 days after the date. If it is a Friday delivery, forget it!!! I hate that company!!!!...

The worst service ever!! Always delaying shippings to Frisco TX, it is always 2-3 days after the date. If it is a Friday delivery, forget it!!! I hate that company!!!!

 – About 2 days ago.

Follow my driver shows 11am estimate, then truck sits in dead end street for 1 hour at noon for lunch...then delivers for one hour, then sits in parking lot of closed business for two hours as you...

Follow my driver shows 11am estimate, then truck sits in dead end street for 1 hour at noon for lunch...then delivers for one hour, then sits in parking lot of closed business for two hours as you watch your estimate move to 7pm. Next time this happens (it does every time), I am going to video the entire driver's route and post it. I would rather cancel an order than use UPS. Please go bankrupt soon, your customers exist only because most small businesses are as cheap as a two bit whore, and UPS...you are the whore.

 – About 2 days ago.

Sellouts on freight little pussies bought a freight company destroyed it in 16years trying to operate it like small pack. For all you stupid ass management suck my mother f%@king dick...

Sellouts on freight little pussies bought a freight company destroyed it in 16years trying to operate it like small pack. For all you stupid ass management suck my mother f%@king dick

 – About 2 days ago.

UPS simply does not give a f%@k about anything but the there numbers,they do everything thing ass backwards.
FEDEX will dominate big brown soon...

UPS simply does not give a f%@k about anything but the there numbers,they do everything thing ass backwards.
FEDEX will dominate big brown soon

 – About 2 days ago.

Ordered four packages from Amazon. The three packages delivered by Amazon arrived promptly and within the two-day delivery. Not UPS... The package still hasn't arrived and we're going on day...

Ordered four packages from Amazon. The three packages delivered by Amazon arrived promptly and within the two-day delivery. Not UPS... The package still hasn't arrived and we're going on day six, yesterday while "Out for Delivery" I received and alert they can not deliver due to emergency weather. What weather? It was 65 degrees and sunny yesterday, then hours later I get some kind of notice that they can not find my house!? How? Amazon found it that very day, I thought my house in the city on the side of the street with a giant number on the door was enough. It certainly was enough for Amazon. But not UPS. So yesterday evening I call UPS and the women who I admit was pleasant and after I explained that the driver apparently was too lazy to find my house; assured me things would be handled and I would receive a phone call that day (Yesterday). No call. Of course. So, this morning I look up my order and it's being "Processed" So again on the phone with customer service asking why? She assures me that it will be delivered today.. We will see.. But I still die inside every time I see UPS on the shipping info.

 – About 3 days ago.

Ok so my package has been stuck in this status mode unable to load package on plane as scheduled since may 3rd and until now no change in status whatsoever and no estimated delivery date. It's...

Ok so my package has been stuck in this status mode unable to load package on plane as scheduled since may 3rd and until now no change in status whatsoever and no estimated delivery date. It's been like 2 weeks. Did ups lose my package or what is going on and when I call them those representives don't know anything either ugh so annoyed

 – About 3 days ago.

When my package is being delivered past 7 I know something bad is bound to happen. I f%@king hate UPS...

When my package is being delivered past 7 I know something bad is bound to happen. I f%@king hate UPS

 – About 3 days ago.

Well earlier last year I ordered a phone and a TV and they both got lost somehow coming here and I made a claim and I still got my original packaging like 2 days afterwards you think that if you file...

Well earlier last year I ordered a phone and a TV and they both got lost somehow coming here and I made a claim and I still got my original packaging like 2 days afterwards you think that if you file a crime if they find the original packaging that they'd send it back to cuz that's what the business told me that they send it back to them also recently I mean the guy that does our stuff is awesome I ordered package and I was following the follow me thing and he went through my town went into the town that was 10 miles from here and then I came back and like really dude you're like two blocks away why couldn't you just deliver it I mean he might have way he has to follow but stupid

So today I'm expecting a package from Amazon I bought myself some cheap pots and pans because mine suck and that's got to be a pretty big box I mean it can't be super heavy but I got something the other day for my grandma and some clothing from Amazon and they said that UPS just normally okay so today I get on there and it's like it's coming sure post so it ends up coming from Davenport going to the marshalltown then Des Moines which is further south if any of you don't know your geography.

Then it goes to Ames when it comes up here I'm not going to say what time I live in it's like marshalltown is not that far from there I mean not that close either but it's closer than Des Moines and I know they have to follow a certain route but it's like come on dude

The one thing I do like and you know like the guys really nice most drivers are super nice dudes and the first time I met him I was like would you please not ring my doorbell I know you're supposed to but I have two dogs he's like sure but yeah they're stupid

How can you lose two packages within like a week of each other and then not follow up on it like that's not my problem I just kept them I have no way to go to the company I bought them from there like 100 miles from here

 – About 4 days ago.

I'm from Berlin Germany. UPS delivery workers I think can't f%@king read.

I'm in my house all day, my doorbell is working and still they status says I'm not present....

I'm from Berlin Germany. UPS delivery workers I think can't f%@king read.

I'm in my house all day, my doorbell is working and still they status says I'm not present.

 – About 4 days ago.

Waited the entire day for an expensive package that needs to be signed for, only to find out they mistakenly put it out for delivery. Now it's rescheduled for tomorrow. Absolutely waisted time I...

Waited the entire day for an expensive package that needs to be signed for, only to find out they mistakenly put it out for delivery. Now it's rescheduled for tomorrow. Absolutely waisted time I will never get back.

 – About 4 days ago.

Their routes are absolutely trash. I see them drive past my hour 3 times before getting the package from the same truck an hour later....

Their routes are absolutely trash. I see them drive past my hour 3 times before getting the package from the same truck an hour later.

 – About 4 days ago.

Cool website!

My name’s Eric, and I just found your site - ups-sucks.net - while surfing the net. You showed up at the top of the search results, so I checked you out. Looks like what...

Cool website!

My name’s Eric, and I just found your site - ups-sucks.net - while surfing the net. You showed up at the top of the search results, so I checked you out. Looks like what you’re doing is pretty cool.

But if you don’t mind me asking – after someone like me stumbles across ups-sucks.net, what usually happens?

Is your site generating leads for your business?

I’m guessing some, but I also bet you’d like more… studies show that 7 out 10 who land on a site wind up leaving without a trace.

Not good.

Here’s a thought – what if there was an easy way for every visitor to “raise their hand” to get a phone call from you INSTANTLY… the second they hit your site and said, “call me now.”

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CLICK HERE https://talkwithwebvisitors.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

Time is money when it comes to connecting with leads – the difference between contacting someone within 5 minutes versus 30 minutes later can be huge – like 100 times better!

That’s why we built out our new SMS Text With Lead feature… because once you’ve captured the visitor’s phone number, you can automatically start a text message (SMS) conversation.

Think about the possibilities – even if you don’t close a deal then and there, you can follow up with text messages for new offers, content links, even just “how you doing?” notes to build a relationship.

Wouldn’t that be cool?

CLICK HERE https://talkwithwebvisitors.com to discover what Talk With Web Visitor can do for your business.

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Eric

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 – About 5 days ago.

-automated voice system is f%@king trash
-got hung up on
-had a package intercepted last week, this week i call to do the same but this time it costs $24?
...

-automated voice system is f%@king trash
-got hung up on
-had a package intercepted last week, this week i call to do the same but this time it costs $24?

 – About 5 days ago.

Здравствйте!
Личинка – сменный элемент, который отвечает за секретность. Но он уязвим, поскольку взлом в...

Здравствйте!
Личинка – сменный элемент, который отвечает за секретность. Но он уязвим, поскольку взлом в 90% случаев происходит как раз в этом месте. На железных входных дверях их приходится менять чаще всего. Застрявший ключ, кража или потеря, переезд в новую квартиру: существует много других причин, заставляющих поменять замок в металлической двери или любой другой.Параметры цилиндровых механизмов, на которые стоит обратить внимание: Заявка оперативно передаётся мастеру. Мастер согласовывает стоимость работ и время приезда.и мы приедем к вам в течение.среднее время приезда мастера на вызов в любое время суток.Узнайте стоимость замены ЗА 2 МИНУТЫ.стоимость вскрытия дверного замка (в очень сложных случаях может доходить до 4000 руб.)
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Для ремонта первого вида личинки необходимо выполнить следующее:В случае более серьезной поломки личинки или других элементов замка необходимо вызвать мастера.Замена почти закончена. Осталось лишь установить новый замок в дверное полотно. Сборка осуществляется в обратном порядке. Единственной проблемой может стать установка тяг.Итак, при осмотре дверных механизмов не было обнаружено источника проблемы. Все детали целы и находятся на прежнем месте. Что делать в данном случае? Причина поломки может заключаться в засорении личинки или других конструктивных элементов. Чаще всего это случается на входных металлических дверях. Доработка дверей после замены замков.Что делать, если возникла мысль: «Хочу поменять замок»? Лучший выход из ситуации – обратиться к специалисту по замене, так как мастер демонтирует старую модель аккуратно и вставит новый, без повреждения дверного полотна. Срочно поставить замки с выездом на дом – приезд сотрудника через 15 минут после Вашего звонка.Безналичный и наличный расчет.при потере или краже ключей обращаться за заменой замков; смена при попытке взлома металлических дверей; сломался ключ; блокировка запирающего устройства; другие арендаторы или владельцы помещения.Полный комплект документов.
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[url=https://1locks.ru/okrug/vao/sokolinaya-gora/]1locks.ru[/url]

 – About 1 Week ago.

Are there any other shipping carriers besides UPS? Why can’t merchants use FEDEX instead of UPS? UPS sucks big time! Package don’t come in time nor they come according to their estimated time...

Are there any other shipping carriers besides UPS? Why can’t merchants use FEDEX instead of UPS? UPS sucks big time! Package don’t come in time nor they come according to their estimated time frame! Why ? , because these people are scheduled to work 8 hours or 12 hours but they only do 1/2 their work time and the rest they are somewhere in the parking lot sleeping

 – About 1 Week ago.

UPS 3524 Knickerbocker Road, San Angelo Texas charged me $2.00 for a free mail envelope !!!...

UPS 3524 Knickerbocker Road, San Angelo Texas charged me $2.00 for a free mail envelope !!!

 – About 1 Week ago.

Ups sucks even the delivery people are bunch of lazy people ...

Ups sucks even the delivery people are bunch of lazy people

 – About 1 Week ago.

UPS brokerage services asked for a tax id number /social security number via email for an international shipment....

UPS brokerage services asked for a tax id number /social security number via email for an international shipment.

 – About 1 Week ago.

What happened to UPS? They used to be the best and now they are going backwards. You used to be able to see exactly where your package was along the way and now they changed their online tracking...

What happened to UPS? They used to be the best and now they are going backwards. You used to be able to see exactly where your package was along the way and now they changed their online tracking system to remove the details. And now you can't talk to a live person to find out where it is. Well welcome back to 1999 UPS! You've taken one giant leap backwards. In the age of information, you've gone backwards. Not only can't we get a sense of where our package is along the way, we can't talk to anyone to find out. Not all from 1999 is bad. Before November 10, 1999, UPS was a private company that cared for it's customers. Founded by James Casey nearly 100 years before. His motto was that "UPS runs the tightest ship in the shipping business". Well that was 1907 and nearly 100 years later their motto is "UPS treats you like you're on the most luxurious ship in the business, the Titanic". Well full speed ahead CEO Carol Tome. No need to worry about the iceberg lurking ahead. While Carol knows best, Amazon is quietly building their own shipping fleet. No need to worry about Amazon or James Casey rolling in his grave since UPS is heading for the same fate.

 – About 1 Week ago.

My package tracking says it has been delivered but it's not on my doorstep nor anywhere. UPS drivers suck!!! ...

My package tracking says it has been delivered but it's not on my doorstep nor anywhere. UPS drivers suck!!!

 – About 1 Week ago.

I have had nothing but problems whenever I deal with UPS. Customer Service sucks. You can't even get through to them....

I have had nothing but problems whenever I deal with UPS. Customer Service sucks. You can't even get through to them.

 – About 1 Week ago.

UPS stock is just throttling up every quarter.

Keep buying the boys pizza, C.T.

You took this from $100 last June to the over $200 with a payout over $4 a year for a...

UPS stock is just throttling up every quarter.

Keep buying the boys pizza, C.T.

You took this from $100 last June to the over $200 with a payout over $4 a year for a dividend.

Great Job!

Every Center Manager with 20-years or more will be millionaires. At least on paper.

 – About 1 Week ago.

Home all day waiting for my package. Claimed they delivered it at 2:44pm. Camera caught them driving by my house 5 minutes after that and didn't stop. Truck came back to deliver a package that was...

Home all day waiting for my package. Claimed they delivered it at 2:44pm. Camera caught them driving by my house 5 minutes after that and didn't stop. Truck came back to deliver a package that was lost weeks ago. I told the driver there's another package for me that was posted that it was delivered. Driver was like what? Really? Let me go check as she gives me my other lost package. She drives off and doesn't come back! This driver has been delivering packages on my block for weeks and she throws packages around like they're nothing. I call the store where I ordered my item says they scanned a few packages and mine to delivered on accident. They state I have to wait 24 to 48 hours to do anything further...wtf

 – About 1 Week ago.

UPS claimed that my package would be delivered by 7pm today. When I didn't see the package anywhere near my door, I looked up the tracking number. UPS claims the order was delivered at 12! It was...

UPS claimed that my package would be delivered by 7pm today. When I didn't see the package anywhere near my door, I looked up the tracking number. UPS claims the order was delivered at 12! It was delivered at all. Mind you I was home all day!!

Worst, this same thing happened to me last fall and I was hoping this time would be different since there were no other options.

Say what you want about Amazon, but at least they know how to deliver a package.

 – About 1 Week ago.

Delivered package, demanded package back, have to pick up at hub, 45 minutes on hold with customer support, no response…UPS…simply no F’s given!...

Delivered package, demanded package back, have to pick up at hub, 45 minutes on hold with customer support, no response…UPS…simply no F’s given!

 – About 1 Week ago.

After watching the driver hang out at a brewery for over an hour today his "Follow My Delivery" froze at a house. 3 hours later it unfroze and he's back at the depot and I don't have...

After watching the driver hang out at a brewery for over an hour today his "Follow My Delivery" froze at a house. 3 hours later it unfroze and he's back at the depot and I don't have my package. WTF????

 – About 1 Week ago.

They have altered their tracking. Or basically stopped tracking packages. All it says now is "On the Way" No location no nothing. After delivery it says "Delivered" DUH I don't...

They have altered their tracking. Or basically stopped tracking packages. All it says now is "On the Way" No location no nothing. After delivery it says "Delivered" DUH I don't want to track it after I got it. FedEx is getting all my business from now on. UPS and go someplace hot!

 – About 2 weeks ago.

Well for starters I've never dealt with a company that's so petty. Pay extra for faster shipping, on ring camera deliverer does not attempt any form of delivery but marks as attempted. Now I...

Well for starters I've never dealt with a company that's so petty. Pay extra for faster shipping, on ring camera deliverer does not attempt any form of delivery but marks as attempted. Now I have to wait an extra day which is when regular shipping predicted it would be there but I have to waste my gas to go pick it up if I want my package sooner. On top of that reimburment for the amount for express delivery can not be refunded. Called support, spoke with rep Alice, asked to speak with manager, Alice put me on hold for about 11 minutes then picked back up and literally stated hi this is the Manger my names Alice am I speaking with (my name) then she confirms with me the package can be delivered to the hud where I live the same day. She took my information down and said expect a call within the next 2 hours that your package has been put in the hub. Check website 3 hours later and it says contact them tomorrow. I hope they all burn in hell!!

 – About 2 weeks ago.

Oh, it will arrive by 7 PM?
Pretty funny considering it didn't!...

Oh, it will arrive by 7 PM?
Pretty funny considering it didn't!

 – About 2 weeks ago.

Expecting an important delivery, they made one attempted delivery, left a note stating they would return the following day. Now 5 days later, not one more attempt made. Impossible to speak to anyone...

Expecting an important delivery, they made one attempted delivery, left a note stating they would return the following day. Now 5 days later, not one more attempt made. Impossible to speak to anyone at UPS. Tracking number says "delivery attempt tomorrow" but has said that for 4 days. I'm finished with vendors who ship by UPS.

 – About 2 weeks ago.

Here's a pro tip UPS, instead of promising a delivery date then pushing it out 6 days for no real reason how about a reasonable delivery date to begin with....

Here's a pro tip UPS, instead of promising a delivery date then pushing it out 6 days for no real reason how about a reasonable delivery date to begin with.

 – About 2 weeks ago.

Paid over $100 for overnight shipping and its been almost a week and its still not delivered. Suck a dick UPS. ...

Paid over $100 for overnight shipping and its been almost a week and its still not delivered. Suck a dick UPS.

 – About 2 weeks ago.

They always deliver to the wrong address luckily some of my neighbors bring my packages over to me. Some of them don’t and UPS is to blame...

They always deliver to the wrong address luckily some of my neighbors bring my packages over to me. Some of them don’t and UPS is to blame

 – About 2 weeks ago.

60$ of additional fees, 40 of which were brokerage 'fees' tacked on, and delivery has now been 'rescheduled' 4 times in a row. They did have the robot message call to tell me...

60$ of additional fees, 40 of which were brokerage 'fees' tacked on, and delivery has now been 'rescheduled' 4 times in a row. They did have the robot message call to tell me 'PAYMENT IS REQUIRED URGENTLY ON YOUR DELIVERY >( ' after I had already paid an hour ago though. For years I refused to shop anywhere that only offered UPS. Guess that policy is back in.

 – About 2 weeks ago.

Paid an extra $150 for insurance on a fully built computer worth $1500. When delivered, my friend took pictures and the power supply had been ripped out from the 4 screws holding it in. The amount of...

Paid an extra $150 for insurance on a fully built computer worth $1500. When delivered, my friend took pictures and the power supply had been ripped out from the 4 screws holding it in. The amount of force required to do that just boggles my mind. Also, somehow one of the CPU pins was broken. This became an expensive ordeal to fix, and UPS didn't even respond after we sent them everything they requested.

 – About 2 weeks ago.

Winona MN
I really hate when I order shit and UPS is the only shipping option, had 2 packages coming which one required a signature so I sat around all goddamn day waiting for them, I have a...

Winona MN
I really hate when I order shit and UPS is the only shipping option, had 2 packages coming which one required a signature so I sat around all goddamn day waiting for them, I have a doorbell on the front and back door so you would think as long as I was in the house I shouldn't miss it, waited until 6:30pm then decided to start making dinner when I heard a truck drive off so I go look on the porch door to find 1 package on the steps and a tag stuck to the window. They can take the time to fill out a missed delivery tag but can't take 1 finger and push a f%@king button???? The best part was this was on a friday and UPS is the only company on earth that doesn't work saturdays. From now on if ups is the only delivery option I will order elsewhere. At least fed ex can't knock or use a doorbell and they are usually here earlier in the morning instead of damn near before they close.

 – About 2 weeks ago.

Excuse after excuse for non delivery when promised and getting worse in updating tracking. Hard to get anything from customer service, USPS is bad, but the brown is even tailing them. ...

Excuse after excuse for non delivery when promised and getting worse in updating tracking. Hard to get anything from customer service, USPS is bad, but the brown is even tailing them.

 – About 2 weeks ago.

Okay, so most of my delivery experiences across all delivery services have been good. A missed delivery here or there, rectified the same day or following day, but what is happening at this moment is...

Okay, so most of my delivery experiences across all delivery services have been good. A missed delivery here or there, rectified the same day or following day, but what is happening at this moment is an entirely new experience for me in getting a package delivered.
Yesterday [04/3021] I was to have a package delivered. It was but I was not here to receive/sign for it. There was nothing on the order stating I needed to be home in order to receive my package. So when I received that email at work saying it would be re-delivered Monday, that was unacceptable. After trying on the phone for an hour to get a hold of a human being I was told by the agent, who submitted a claim, saying the driver would be back to deliver it when I was home between 4/4:30pm and would receive a call to verify I was home.
4:15pm rolls around and I've heard not a peep, so I call back and this agent tells me that driver will not be coming as he has already left the package at a drop-off location, and is too busy to go back and get it. So he then tells me the only other option besides the Monday delivery is to pick the package up myself at that drop-off location.
Already pissed and unwilling to wait until Monday to which the same thing would happen because I'd again be at work and not at home to sign for it, I called the CVS location my package was left at by the UPS driver and was told it was there and to come by today [05/01/21] to get it, since I could not get to it yesterday.
Well, I just left the CVS drop-off location and they don't have it. They showed me the log, my name wasn't there nor was my package.
So now I wasted my time and gas driving halfway across town to pick up package that was supposed to be there and wasn't.
What the f%@k is wrong with this company?! And who doesn't deliver on Saturdays? Obviously UPS doesn't.
Bullshit! Total bullshit!

 – About 2 weeks ago.

Their tracking information absolutely sucks! If you chat with an agent they always refer you back to the website, but the website does not give you any detailed tracking information and if you try to...

Their tracking information absolutely sucks! If you chat with an agent they always refer you back to the website, but the website does not give you any detailed tracking information and if you try to call UPS you cannot speak to a live person.?
The automated system will hang up on you before providing a agent to speak with. Their customer support is the worst!!!

 – About 2 weeks ago.

I was in the bathroom when UPS came. Like the useless dogs they are, they didn't knock loud enough for my family members to hear, and now I have to go to an Access Point to pick up my package on a...

I was in the bathroom when UPS came. Like the useless dogs they are, they didn't knock loud enough for my family members to hear, and now I have to go to an Access Point to pick up my package on a Monday. I've been waiting ALL WEEK for my package. Ludicrous service.

 – About 2 weeks ago.

I live in an Apartment complex The doors are constantly locked and the main office closes at seven. It is not uncommon for them to just drive by the apartment even though I’ve been sitting there...

I live in an Apartment complex The doors are constantly locked and the main office closes at seven. It is not uncommon for them to just drive by the apartment even though I’ve been sitting there looking out for Them for hours. on top of that we actually stopped or UPS driver that was about to deliver to the main office at like 659. On the tracking she had the package share my address everything matched up and like I live right here but we had to chase her down it’s just shrugged her shoulders at us and said I don’t have anything for 85 do you know my address. And then I get a final attempt delivery. This package I had one from an auction and it did not have insurance I have paid $45 for it to be delivered to me for it to just get end up getting returned back to them. On top of that if I did want to change the delivery or the routing it would’ve cost me six dollars a package or $20 for a membership. Since when did being a lazy employee give you the right to start charging people money for doing a job you’re supposed be doing anyways!???? I'm so over it.. Thank you for listening.

 – About 2 weeks ago.

Ups driver was going out my gate I said did I get a package yes it there. Ok I talked to the driver one package was delivered. Hour later I get two emails that two packages were delivered. Never got...

Ups driver was going out my gate I said did I get a package yes it there. Ok I talked to the driver one package was delivered. Hour later I get two emails that two packages were delivered. Never got the second one. Two hours of pressing buttons I finally get a person. They said the package did not have my name on it. Ok I notify seller they send me the delivered receipt and the tracking number. I try to file a claim. The tracking number no longer exist. So I can’t file a claim. I sure can’t call anyone. They are going to try and say it was stolen off the porch, not! I talked to the driver only one package. Ups is the worst shipping service on the face of the earth.

 – About 2 weeks ago.

Whenever Amazon ships UPS I know I'm not getting my shit on time. Doesn't matter that I've had a game pre ordered for months and it comes out today and I didn't make other plans with...

Whenever Amazon ships UPS I know I'm not getting my shit on time. Doesn't matter that I've had a game pre ordered for months and it comes out today and I didn't make other plans with friends because I'm going to play the game. UPS comes into my neighborhood, completely skips my house, leaves. No package. f%@k YOU UPS. So sick of getting my shit a day late because of your lazy f%@king POS drivers. I had a map to track it until 5pm, saw him pass me and keep getting further, then I couldn't track it anymore. Probably went home, lazy f%@ker.

 – About 2 weeks ago.

These motherF*$&ERs strike again. They screwed up my address and sent the package to the wrong town (Faifax vs Farifield Ca). I know they are the ones who made the mistake because I confirmed...

These motherF*$&ERs strike again. They screwed up my address and sent the package to the wrong town (Faifax vs Farifield Ca). I know they are the ones who made the mistake because I confirmed everything with the sender prior to it being sent. They tried to deliver it to a non-existent address and that didn't work. So they act like it is my fault and I corrected my address, should be no big deal. They say it will be delivered the next day and brush me off. I say "ok, only 1 more day". They then lose the F*#King package and have no idea where it is. The rep told me it is in Wilshire Ca and hangs up - THAT IS NOT EVEN A PLACE!!!!!!

 – About 2 weeks ago.

So upset with this company
There just trying to get you to pay more for second day
My ups package is taking 9 days
I understand about the COVID issue
This has happened many...

So upset with this company
There just trying to get you to pay more for second day
My ups package is taking 9 days
I understand about the COVID issue
This has happened many times before COVID
I wanted my order before the weekend for a gift
How do you fix that?

 – About 2 weeks ago.

I ordered a package of candy off of Amazon so that it would be here and I could use it to give to some kids for a church event. Not only was it late, but it was delivered to a UPS access point, one...

I ordered a package of candy off of Amazon so that it would be here and I could use it to give to some kids for a church event. Not only was it late, but it was delivered to a UPS access point, one that is about an hour away. Not only was I home the entirety of yesterday, but I double checked to make sure that my address was put in correctly. This is the second time in a row that they have failed to deliver to my house for some reason.

 – About 2 weeks ago.

I was in front of my house talking to my daughters as they got in their car. UPS drove up. The driver got out, and walked past us to the front door. The girls said looks like your package is here. We...

I was in front of my house talking to my daughters as they got in their car. UPS drove up. The driver got out, and walked past us to the front door. The girls said looks like your package is here. We continued talking. The UPS driver walked back to his truck. My girls said goodbye, and left for work. The UPS driver pulled out right behind them. I went to my front door, and there was no package. A note was on the door saying no one was home. Seriously?!
I tried for a half hour to get an actual human on the phone, but that was impossible. Then I tried UPS live chat and asked them to send the driver back, because I was obviously home. They said I have to wait until next week for a second attempt at delivery. UPS needs to make a second attempt at hiring drivers with a brain!

 – About 2 weeks ago.

it's worldwide express saver but it's usually fast, about 2 days
it came to the city next to mine 25 mins away yesterday
said "out for delivery", waited all day barely...

it's worldwide express saver but it's usually fast, about 2 days
it came to the city next to mine 25 mins away yesterday
said "out for delivery", waited all day barely working to make sure i'd hear the door
didn't show up
i called today and finally got a agent because it was an international package
they said today at noon I'd get it, so far nothing has shown up. package does not say out for delivery, only "on the way" which means in my opinion it's still in the center and i'll probably end up having to pick it up yet again next week, either that or they lost it (expensive package with rare items)
By the way, they did get rid of detailed tracking. Use 17track or parcelsapp to get detailed tracking.

 – About 2 weeks ago.

UPS delivered a package that had obvious leakage through the carboard packing box. In today's terroism...OMG. The product stunk bad. I now do not use Amazon anymore or UPS. We ARE DONE...

UPS delivered a package that had obvious leakage through the carboard packing box. In today's terroism...OMG. The product stunk bad. I now do not use Amazon anymore or UPS. We ARE DONE

 – About 2 weeks ago.

Oh well... greetings from Germany where UPS sucks as well! Here I'm waiting for almost six weeks for a parcel from UK - tracking indicates process every few days. The UPS computers seem to use a...

Oh well... greetings from Germany where UPS sucks as well! Here I'm waiting for almost six weeks for a parcel from UK - tracking indicates process every few days. The UPS computers seem to use a bad random number generator to generate a new event. The parcel shows up in Herne, Frankfurt and Nuernberg... and in between some random "Import Scan" entries.
Now finally the shop gave up on UPS "service" and sent the order again... and guess what's the latest entry in tracking! Yes, "Import Scan".

 – About 2 weeks ago.

my order shipped on the 14th. Expected delivery was the 21st and its still not here...

my order shipped on the 14th. Expected delivery was the 21st and its still not here

 – About 2 weeks ago.

https://parcelsapp.com/en/tracking this shows detailed tracking since UPS can't ...

https://parcelsapp.com/en/tracking this shows detailed tracking since UPS can't

 – About 2 weeks ago.

and they just did away with tracking locations whick are no more and no more follow my delivery to hide their ineptness. April 29, 2021 AND you cannot contact them they will not allow you to talk to...

and they just did away with tracking locations whick are no more and no more follow my delivery to hide their ineptness. April 29, 2021 AND you cannot contact them they will not allow you to talk to a live agent anymore.

 – About 2 weeks ago.

Yes they are right next to me in the next street over then all the way 15 miles the other direction, then up the mountain and on my street at 10:00pm to deliver Horrible service and really bad...

Yes they are right next to me in the next street over then all the way 15 miles the other direction, then up the mountain and on my street at 10:00pm to deliver Horrible service and really bad logistics and waste of fuel. They are an employee owned company that should tell you something right there!

 – About 2 weeks ago.

Been following the progress of the driver and the SOB was a street away then the next time I look he was in the other side of town! Who puts the routes together, a drunk? I seen him circle my area 3...

Been following the progress of the driver and the SOB was a street away then the next time I look he was in the other side of town! Who puts the routes together, a drunk? I seen him circle my area 3 different times I thinking to myself am I in the damn twilight zone? These people need to get their shit together, scamazon needs to quit utilizing their service and roll with usps or their own people.

 – About 2 weeks ago.

They left someone’s recliner on my porch I contacted UPS to let them know it was a misdelivery. I asked if they could pick it up since it’s to large for me to take to them, they said yes. Weeks...

They left someone’s recliner on my porch I contacted UPS to let them know it was a misdelivery. I asked if they could pick it up since it’s to large for me to take to them, they said yes. Weeks went by, months went by, no one came so now I have a recliner in my living room that belongs to someone else. I assume the sender replaced it. UPS is wrong for that

 – About 2 weeks ago.

I have a love/ hate relationship with UPS. Seems the smaller the package, the more the item is “on the way, or LOST.” THIS HAS HAPPENED TWICE IN THREE DAYS this week so far. Sometimes an item is...

I have a love/ hate relationship with UPS. Seems the smaller the package, the more the item is “on the way, or LOST.” THIS HAS HAPPENED TWICE IN THREE DAYS this week so far. Sometimes an item is shipped from an Amazon warehouse close by, then sent to another warehouses 20-30 miles away, and EVEN TO ANOTHER STATE. WTF UPS??????
For 15 mos. I understood due to the Virus.
This has nothing to do with a Virus. The USPS, is almost as shitty, and filing a complaint falls on deaf ears.GGGGGGGRRRRRRRRRRRR 🤬

 – About 2 weeks ago.

UPS sucks because they said my packages would be delivered today and they haven’t been and I’ve been waiting all day and I can’t find where you can live track things either...

UPS sucks because they said my packages would be delivered today and they haven’t been and I’ve been waiting all day and I can’t find where you can live track things either

 – About 2 weeks ago.

If you are worse than USPS, then you have hit rock bottom!...

If you are worse than USPS, then you have hit rock bottom!

 – About 2 weeks ago.

My package has been riding all over my small town (Gainesville GA) for 6 days now??? The tracking service is a complete lie! If you read about a UPS driver who was savagely attacked, just remember,...

My package has been riding all over my small town (Gainesville GA) for 6 days now??? The tracking service is a complete lie! If you read about a UPS driver who was savagely attacked, just remember, you heard it here first! 😂😂😂

 – About 2 weeks ago.

I ordered a package through Best Buy, where I deliberately didn't select the 'signature required' option, but UPS decided it needed a signature anyway.

We had two packages...

I ordered a package through Best Buy, where I deliberately didn't select the 'signature required' option, but UPS decided it needed a signature anyway.

We had two packages that needed to be delivered that day. One didn't require a signature, and the one from Best Buy that they arbitrarily decided to require a signature for. They delivered the first one to the side door rather than the front door, and left a slip for the second pasted on the side door.

Then, the UPS guy didn't even ring the doorbell when he came to my house, so while I was there and definitely available, now I have to wait up to two days for them to deliver it to a distribution center for me to drive over and get it. Granted, the side door doesn't have a doorbell. But if if you don't see a doorbell on the side door, that should indicate to a competent person that they have the wrong door.

On the ticket, they listed 'customer not in' as the reason for not delivering it. Yeah, the customer wasn't in the driveway, which was the only place you checked.

 – About 3 weeks ago.

They are the pretty bad and often the worst. Not only are many of their drivers liars about whether or not they attempted to deliver a package but their online systems are vastly INFERIOR to other...

They are the pretty bad and often the worst. Not only are many of their drivers liars about whether or not they attempted to deliver a package but their online systems are vastly INFERIOR to other services such as FedEx. I tried to have a package that was intended to be delivered to me re-routed which came with a substantial charge. When the transaction was attempted using my debit card, I got an error that stated something along the lines of "an unknown error has occurred...". The package didn't get re-routed but my funds were put on temporary hold for nearly an entire week. It was done in such a way that I when I called the bank to have the hold released, their attempt failed. I called UPS customer service to inform them and they told me that only the sender can re-route the package and not the recipient and my funds will be back in my account in 3-5 business days. WHAT!!!??? Why on earth did they ask for my credit//debit card and put my funds on hold???!!!! This crappy system did not validate this before asking me for my card number and putting my funds on hold and inaccessible for days. This is a sign of very bad front end software development. You CANNOT be this incompetent when you are handling people's money!!!

 – About 3 weeks ago.

Their new tracking system seems to be:

Delivery Date: Eventually

Status:

Shipped---Who the heck knows?---Delivered...

Their new tracking system seems to be:

Delivery Date: Eventually

Status:

Shipped---Who the heck knows?---Delivered

 – About 3 weeks ago.

I ship large 70+ lb packages on a regular basis. We ship vintage electronics, We double wall, double box, bubble & peanut everything. Usually this okay, always dings in the outer box
There was...

I ship large 70+ lb packages on a regular basis. We ship vintage electronics, We double wall, double box, bubble & peanut everything. Usually this okay, always dings in the outer box
There was $2000 insurance on this one. Shipped from NY to CA. The box was cut open in the middle and crushed like the plane ran it over, electronics were destroyed.
I put in a claim on their claims dash board. They asked for the same info 4 times, submitted 4 times. I had to keep calling. I’m still waiting for a check, its been a month.

NYC USA

 – About 3 weeks ago.

They really need to audit the Secaucus NJ hub. Second time in 6 months a package has disappeared. Weather delay = license to steal. Not using UPS ever again because I can’t trust the delivery chain....

They really need to audit the Secaucus NJ hub. Second time in 6 months a package has disappeared. Weather delay = license to steal. Not using UPS ever again because I can’t trust the delivery chain. The Meadowlands is much like Hoffa when it comes to UPS packages...can never be found again.

 – About 3 weeks ago.

UPS stock up huge. Congratulations everybody! ...

UPS stock up huge. Congratulations everybody!

 – About 3 weeks ago.

Said my package would be here by end of the day 7pm....Wasted my day away waiting on them. Tracking number kept saying on the way! They sure SUCK!!!!...

Said my package would be here by end of the day 7pm....Wasted my day away waiting on them. Tracking number kept saying on the way! They sure SUCK!!!!

 – About 3 weeks ago.

My iPad successfully made it from China then it suddenly got lost right before delivery. I hear androids don’t get “lost” as much. UPS refused to help, I had to contact apple to launch an...

My iPad successfully made it from China then it suddenly got lost right before delivery. I hear androids don’t get “lost” as much. UPS refused to help, I had to contact apple to launch an investigation. They are always delivering packages to the wrong address on top of that, I wish there was a way to tell companies we don’t want them to ship with UPS. They’re horrible

 – About 3 weeks ago.

They either lose my packages or deliver them to the wrong address. They are the worst I hate them. I wish companies would stop using them ...

They either lose my packages or deliver them to the wrong address. They are the worst I hate them. I wish companies would stop using them

 – About 3 weeks ago.

Upon my earlier comment. U.P.S hides their details on tracking but its there BUT only when I click "see details" at Amazon.com. If I go to ups.com I can't get that info like I always have...

Upon my earlier comment. U.P.S hides their details on tracking but its there BUT only when I click "see details" at Amazon.com. If I go to ups.com I can't get that info like I always have been able to. Now it appears you have to fill out a form to get details thru ups.com. I wonder what legal reason they will come up with for this.

 – About 3 weeks ago.

I ORDERED MY PACKAGE ON APRIL 20 ITS APRIL 26 NEVER GOT AN UPDATE!! ...

I ORDERED MY PACKAGE ON APRIL 20 ITS APRIL 26 NEVER GOT AN UPDATE!!

 – About 3 weeks ago.

It appears to me that UPS is no longer giving out details in tracking anymore they only give the very basics. I am going to refuse my package that's suppose to show up today and then reorder...

It appears to me that UPS is no longer giving out details in tracking anymore they only give the very basics. I am going to refuse my package that's suppose to show up today and then reorder again and refuse again until someone see's what I am doing.
I called UPS and got the usual can't understand what they are saying canned responses After the zillionth time of asking for a yes or no to my question of "is UPS no longer going to offer detailed tracking information" FINALLY I got barely "a yea" more like "ye UPS may in the .. bla bla bla."
My package was shipped April 22, 2021 from Best Buy. I'm in the Pacific Northwest.
All carriers have gotten quite snobby since Covid and I am saving a lot of money not buying things I don't need.

 – About 3 weeks ago.

We have recently moved. About 1/3 packages don't arrive from UPS. They say 'Incorrect Address', which is not the case.
I have called Amazon on UPS about the issue and they say...

We have recently moved. About 1/3 packages don't arrive from UPS. They say 'Incorrect Address', which is not the case.
I have called Amazon on UPS about the issue and they say 'They will update their notes' and redeliver, which has only happened one out of 5 times.

Whenever I make an order now on Amazon and see UPS is shipping the package, I just shake my head, knowing that there is about a 60% chance it will arrive.

 – About 3 weeks ago.

Package update in Orlando to be delivered by Fri. 45 min. away it is now Monday 3 days Kate! Damb blue county!...

Package update in Orlando to be delivered by Fri. 45 min. away it is now Monday 3 days Kate! Damb blue county!

 – About 3 weeks ago.

My package was shipped 4/21/21 from Ohio to Oregon. No expectation of delivery date, no progress, just the check back tomorrow bullshit. No way to find out if it was insured, nothing. The dude says he...

My package was shipped 4/21/21 from Ohio to Oregon. No expectation of delivery date, no progress, just the check back tomorrow bullshit. No way to find out if it was insured, nothing. The dude says he shipped it air, but it says ground. FWIW, it's replacement cost is around $2300, so I'm getting a wound up.

 – About 3 weeks ago.

What the f%@k is “check back tomorrow for a delivery update” ITS BEEN 4 DAYS SINCE THIS HAS BEEN ON, THERE IS NO TOMORROW!!...

What the f%@k is “check back tomorrow for a delivery update” ITS BEEN 4 DAYS SINCE THIS HAS BEEN ON, THERE IS NO TOMORROW!!

 – About 3 weeks ago.

I work at ups. Management doesn’t give one crap about your package. They only care about making numbers and getting bonuses. Their customer first, etc etc bullshit motto that probably took 5 members...

I work at ups. Management doesn’t give one crap about your package. They only care about making numbers and getting bonuses. Their customer first, etc etc bullshit motto that probably took 5 members of upper management 5 days to come up with (so the math on that) is a joke. They schedule loaders etc later and later each day to save a few bucks, and couldn’t care less if it means you don’t get your overpriced air on time or not. They play the odds that most people won’t ask for their $$ back. So really if the customers don’t force them to change, they never will, and will continue to pocket obscene $$ for extremely poor service

 – About 3 weeks ago.

UPS "My Choice" tracking gets worse every update. They removed any details beyond "left origin," "current location," and "final destination" last year, and the latest...

UPS "My Choice" tracking gets worse every update. They removed any details beyond "left origin," "current location," and "final destination" last year, and the latest interface doesn't have locations at all! How is this better?

 – About 3 weeks ago.

Not sure why my review below says im from Canada....Im from Florida...

Not sure why my review below says im from Canada....Im from Florida

 – About 3 weeks ago.

UPS is the most ghetto company. Its like a BOGO 80% discount bin at walmart on black friday bad.

Multiple deliveries have failed to delivery in the evening due to....customer not...

UPS is the most ghetto company. Its like a BOGO 80% discount bin at walmart on black friday bad.

Multiple deliveries have failed to delivery in the evening due to....customer not available. I have security cameras in my yard and every time they claim this, I review them and guess what....NO UPS trucks show up! Shocker.

I believe my house is the last stop and they either get delayed or are lazy as @!$% so they claim i wasnt home.

+++here is the gotcha.....My orders never need a signature so why the @#$! dont they leave it????? Lies Lies Lies

Screw this company and I hope they soon so out of business due to horrific practices and ethics.

 – About 3 weeks ago.

20 days for a two ounce package to arrive in Fairbanks, Alaska from California when USPS does it in three days....

20 days for a two ounce package to arrive in Fairbanks, Alaska from California when USPS does it in three days.

 – About 3 weeks ago.

So I had ordered a rather expensive item but was not given direction of exactly when it was to be delivered. This morning, I happened to notice a piece of paper laying in my driveway. Turns out, it...

So I had ordered a rather expensive item but was not given direction of exactly when it was to be delivered. This morning, I happened to notice a piece of paper laying in my driveway. Turns out, it was the signature notice that they apparently left on my door yesterday. It was just lucky I actually found it laying in the driveway. Anyway, UPS usually delivers here in afternoon, but I didn't want to chance it when I hit the shower this morning. So I signed the signature card and stuck it on the front door so I didn't miss it. Sure enough, I heard the truck shortly after I got out of the shower. I rushed to throw clothes on in my kitchen just in case they needed another signature and I preferred not to answer door in my robe. As I opened the front door, the truck pulls away and no package on my porch. I look at the door and he/she had stuck another "missed you" sticker right below the one that had my signature on it giving permission to leave the freaking package. He had not even bothered to knock. Grab my keys and head out into the neighborhood looking for the stupid truck. I flagged down TWO trucks within two blocks of my house within five minutes, neither of which had my actual package. Turns out one of them was the one that tried to deliver it yesterday. So I gave him hell for finding my signature card in the driveway on the ground. He got on the horn to his office and asked them to make contact with the right truck to see if they could get him to do a Jen Psaki and circle back and bring it to me. And actually tells me, well, you could make contact with the office yourself and I told him, who are you kidding? You and I both know that will get us NOWHERE. So here it is six hours later and still no package. It's already been rescheduled for delivery Monday. So I'm more than a little pissed that I am going to have to sit and wait for the delivery since they apparently are not going to even bother playing by their own rules of taking the signed signature cards that I put on the door because they only make three attempts at delivery. It is just lucky that I will be working from home Monday -- but it is a Zoom deposition and it's not exactly professional for me to interrupt the proceedings for personal issues. But then again, the could come late in the evening as well, so I'm stuck home. Assholes.

 – About 3 weeks ago.

$5000 package sent to me 3 day frieght.
One day by air NC to MO been sitting 4 days and looks like maybe another 4 to deliver another 170 miles. Had i known, I would have drove the 170 miles and...

$5000 package sent to me 3 day frieght.
One day by air NC to MO been sitting 4 days and looks like maybe another 4 to deliver another 170 miles. Had i known, I would have drove the 170 miles and picked them up. What Bs !

 – About 3 weeks ago.

Package left Orlando, FL to be delivered in Jacksonville, FL 3 days ago and hasn't arrived yet despite paying for one day delivery. Orlando is only a 2 hour drive away! UPS is a scam company!...

Package left Orlando, FL to be delivered in Jacksonville, FL 3 days ago and hasn't arrived yet despite paying for one day delivery. Orlando is only a 2 hour drive away! UPS is a scam company!

 – About 3 weeks ago.

Shipped on 4/17 for 2 day delivery. Still not here and now tracking information says 'check back tomorrow for updated delivery date' with ZERO DETALS!!! what a f-ing joke! UPS and USPS...

Shipped on 4/17 for 2 day delivery. Still not here and now tracking information says 'check back tomorrow for updated delivery date' with ZERO DETALS!!! what a f-ing joke! UPS and USPS SUCK!!!! If we are paying to have something delivered in a certain amount of time, we all expect the package to get there in that amount of time!

 – About 3 weeks ago.

Another f%@kING late package from UPS and you can't even get it's location on the website any longer! Why are these people still in business???? FedEx is so much better....

Another f%@kING late package from UPS and you can't even get it's location on the website any longer! Why are these people still in business???? FedEx is so much better.

 – About 3 weeks ago.

I have a tracker number it only says "UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your...

I have a tracker number it only says "UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your information.". It has been over 48 hours and they just keep telling me to ask my sender if they sent the package. They did! What the heck - where is my package???

 – About 3 weeks ago.

We ordered phones, my husband got his, and mine was out for delivery the same time. His came, mine didn't. Then call to ask "oh, there are too many packages, it was delayed. It'll come out...

We ordered phones, my husband got his, and mine was out for delivery the same time. His came, mine didn't. Then call to ask "oh, there are too many packages, it was delayed. It'll come out tomorrow." "It'll be out tomorrow" "It'll be out today between 11AM and 2PM" "It is lost, you have to file a claim." Now, it is stuck investigating and can't get our money back from T-Mobile either, and they are both assholes.

 – About 3 weeks ago.

Check out their new tracking info. It no longer gives any dates so you have no idea if they even scanned it - if it was even taken off the driver's truck. They have taken everything away from...

Check out their new tracking info. It no longer gives any dates so you have no idea if they even scanned it - if it was even taken off the driver's truck. They have taken everything away from the tracking info that can help you decide if it will ever be delivered. UPS definitely stands for "UNRELIABLE PISS-POOR SERVICE".

 – About 3 weeks ago.

CT the CEO has has boosted the stock over 50% in the last 10-months.

Her Tweets state deep love & affection for her team.

Very concerned about the safety & well-being of her...

CT the CEO has has boosted the stock over 50% in the last 10-months.

Her Tweets state deep love & affection for her team.

Very concerned about the safety & well-being of her employees.

 – About 3 weeks ago.

UPS reliability has dropped significantly. Apparently, the new CEO is destroying the company....

UPS reliability has dropped significantly. Apparently, the new CEO is destroying the company.

 – About 3 weeks ago.

Paid for 2 day air shipping in a 2lb package we’ll here we are day 4. Well everyone has an excuse for being sorry as hell. We’ll just say Covid caused it. ...

Paid for 2 day air shipping in a 2lb package we’ll here we are day 4. Well everyone has an excuse for being sorry as hell. We’ll just say Covid caused it.

 – About 3 weeks ago.

Saying UPS sucks is like saying the ocean is damp! You are better-off with a note in a bottle!! UPS deliberately refused to deliver my package today and stated they attempted. That's a total lie....

Saying UPS sucks is like saying the ocean is damp! You are better-off with a note in a bottle!! UPS deliberately refused to deliver my package today and stated they attempted. That's a total lie. There is an intercom code on my account for me to buzz them into the condo building. It's listed on every single order! I received no call from the intercom system. Furthermore, our cameras confirm UPS never came to our place today! What a worthless excuse of a company.

 – About 3 weeks ago.

ups sucks they can not seem to send a pacakage right claim bad weather that is a lie its in there hub in fort worth texas they lie...

ups sucks they can not seem to send a pacakage right claim bad weather that is a lie its in there hub in fort worth texas they lie

 – About 3 weeks ago.

4.21.21 UPS drivers will not come up our long, steep driveway, even though FedEx does, Home Depot does, other vendors do. So I changed the delivery of a package to the nearest UPS location to make it...

4.21.21 UPS drivers will not come up our long, steep driveway, even though FedEx does, Home Depot does, other vendors do. So I changed the delivery of a package to the nearest UPS location to make it easer for UPS. Now I get a message that says they can't deliver the package to the UPS access point and "action needed." I can't get anywhere on line; the virtual assistant is useless, and when I contact the local UPS office where this delivery is being shipped from, I cannot get to a real person. This is absolutely maddening. I used to love UPS and now I absolutely hate them. I have never had worse customer service from a delivery vendor...EVER.

 – About 4 weeks ago.

I have a UPS package that said it’s on its destination to the UPS facility since Monday, 4/19 and the status is the same today, 4/21/21. I need to stop using UPS. ...

I have a UPS package that said it’s on its destination to the UPS facility since Monday, 4/19 and the status is the same today, 4/21/21. I need to stop using UPS.

 – About 4 weeks ago.

I used to think the usps sucked but ups takes it to the next level. packages sit 8 miles down the road from me at the distribution center for days on end only to start heading in the wrong direction...

I used to think the usps sucked but ups takes it to the next level. packages sit 8 miles down the road from me at the distribution center for days on end only to start heading in the wrong direction by 100's of miles . if this happened once o.k. but this happens on a regular basis. Call a super asking questions and they are dumber than the person who set up their logistics.

 – About 4 weeks ago.

UPS is a DELIVERY company isn't it!????
I just received 3 notices that my orders are ready for pick up...
Again, same as every time something is supposed to be delivered, they...

UPS is a DELIVERY company isn't it!????
I just received 3 notices that my orders are ready for pick up...
Again, same as every time something is supposed to be delivered, they didn't even try to deliver it. They just mark it for pick up! I've been home all day waiting and no one tried to contact me or anything. I just received emails.
So, I decided to call them... On hold for 20 minutes! No one yet.
Why does anyone use them when they don't deliver? Why can't they just do their job?!!!! UGH!

 – About 4 weeks ago.

How the f%@k are they still in business? I actually rate companies different if they use UPS, its literally more expensive from my understanding for the worst service??...

How the f%@k are they still in business? I actually rate companies different if they use UPS, its literally more expensive from my understanding for the worst service??

 – About 4 weeks ago.

Ordered a guitar from musicians friend and UPS said it would be at my apartment on the 17th. I waited home all day for it too come because it was supposed to be to my place by 7pm. 7pm rolls around so...

Ordered a guitar from musicians friend and UPS said it would be at my apartment on the 17th. I waited home all day for it too come because it was supposed to be to my place by 7pm. 7pm rolls around so I call customer service and they tell me the package never got unloaded off the truck, the guy assured me he would contact the location in my city and put an early delivery request in for Monday, Monday rolls around and UPS website says the package is coming Wednesday. I call customer service AGAIN, and they tell me the package never got unloaded off the truck, so it ended up back at the Illinois UPS facility. Complete BS. Never again. Someone needs to punch the major share holder in the throat.

 – About 4 weeks ago.

Over $100 to ship less than a pound, small pkg from US to Canada. Their BS brokerage fees were half the total. Items were duty free, btw. F you UPS. ...

Over $100 to ship less than a pound, small pkg from US to Canada. Their BS brokerage fees were half the total. Items were duty free, btw. F you UPS.

 – About 4 weeks ago.

Lost packages, rarely get one that's not damaged to some extent, very poor tracking details, late deliveries......I could go on and on! ups won't be around 10 years from now....

Lost packages, rarely get one that's not damaged to some extent, very poor tracking details, late deliveries......I could go on and on! ups won't be around 10 years from now.

 – About 4 weeks ago.

Can't leave the code to my security gate to my apt on their site cause it won't recognize "*" or the star symbol. ...

Can't leave the code to my security gate to my apt on their site cause it won't recognize "*" or the star symbol.

 – About 4 weeks ago.

UPS drivers knock once and if there's no answer in 1 millisecond, they book it and send it straight to a UPS pick up site....

UPS drivers knock once and if there's no answer in 1 millisecond, they book it and send it straight to a UPS pick up site.

 – About 4 weeks ago.

Package arrived in Mesquite, TX six days ago and apparently decided to make itself at home there. Last scan shows arrived at facility and there it stays...no updates, no scans, no information, no...

Package arrived in Mesquite, TX six days ago and apparently decided to make itself at home there. Last scan shows arrived at facility and there it stays...no updates, no scans, no information, no package. Delivery date changed to No Information which seems unnecessary since I pretty much figured that part out for myself. Amazing that the entire hub in Mesquite has no more knowledge of where my package is than I do, even more amazing that giving me an update that is the equivalent of a shoulder shrug is considered service. Now I am told I can’t file a claim for this package for some reason, so basically I’m screwed until UPS decides to do SOMETHING with my order - burn it, use it to play volleyball, sit on it and eat lunch, take it out back for target practice, give it to SpaceX to ship it into space, who knows. To make matters more fun this is a UPS sure post shipment so if it EVER makes it to USPS they will probably do the same. FML

 – About 4 weeks ago.

Sent a package from Cleveland to South Carolina to a commercial office building. Paid for two day shipping. Original cost $15. They changed the recipient name and address unbeknownst to me. ...

Sent a package from Cleveland to South Carolina to a commercial office building. Paid for two day shipping. Original cost $15. They changed the recipient name and address unbeknownst to me. Package was delivered five days later to a mobile home park. When alerted of their error, it took them seven hours to retrieve the package from the front door.

UPS held the package for two days, but tracking said it was "on the way". Customer support verified that they alerted the local delivery center that I had confirmed the original recipient and address were correct. They opened a case but no one reviewed the case for over 24 hours. I was then told they would not deliver the package to the recipient, only back to me. Ten days later. No package to the recipient or to me.

Then, they charged me $30 unauthorized on my card for the unauthorized adjustment to the recipient and address. Customer Support is totally ineffective in communicating with delivery. Customer Support will tell you that someone will call you back within the hour and to keep your line open. No one with any control over my delivery has yet to call me.

UPS has failed at every possible juncture.

 – About 4 weeks ago.

Sent a package from Cali to Kentucky with Saturday and delivery and as of 10 am Saturday it’s still in f%@kin Cali wtf ...

Sent a package from Cali to Kentucky with Saturday and delivery and as of 10 am Saturday it’s still in f%@kin Cali wtf

 – About 4 weeks ago.

UPS cares nothing about keeping any delivery time — fully unaccountable. Why they act like they’re in a hurry is way beyond me — they really do suck worse than the post office....

UPS cares nothing about keeping any delivery time — fully unaccountable. Why they act like they’re in a hurry is way beyond me — they really do suck worse than the post office.

 – About 4 weeks ago.

I paid extra to have my delivery date pushed one day so I could stay home and be there so sign for it. It never came. It was being shipped from WITHIN THE SAME CITY. I called and the customer service...

I paid extra to have my delivery date pushed one day so I could stay home and be there so sign for it. It never came. It was being shipped from WITHIN THE SAME CITY. I called and the customer service was very "well, what do you expect? it could take 3-5 days" and refused to refund me. It was rescheduled for the next day and guess what.......The delivery wasn't even attempted. The website said it was. But there was no slip left on my door or the buildings front door. AND my buildings automated front door system did not register a UPS delivery attempt. UPS is a shit company ran buy shit people. I worked 10 years in customer service and monotonous jobs, so I sympathize for the tired underpaid worker. But I NEVER just neglected my job. I hope they go under some day and I hope it hurts.

 – About 4 weeks ago.

As I typed up that ups changed my delivery date farther back it changed even farther back I'm going to wrong somebodys neck...

As I typed up that ups changed my delivery date farther back it changed even farther back I'm going to wrong somebodys neck

 – About 4 weeks ago.

Package was supposed to be delivered yesterday, the delivery date changed farther back 3 times in one hour, the day after that it changed even farther back. Tracking had had it listed as stuck in...

Package was supposed to be delivered yesterday, the delivery date changed farther back 3 times in one hour, the day after that it changed even farther back. Tracking had had it listed as stuck in shenzhen for 8 f%@king days, it's already been listed as clearing customs and is supposedly in transit.

Im using expedited shipping and my package is worth nearly 2000 bucks but I can't even f%@king track it accurately.

f%@k ups

 – About 4 weeks ago.

Ordered stuff from Amazon Prime and every UPS shipment has not been delivered the day Amazon said. Today I looked as to why my shipment that was due yesterday was not delivered on time and they say...

Ordered stuff from Amazon Prime and every UPS shipment has not been delivered the day Amazon said. Today I looked as to why my shipment that was due yesterday was not delivered on time and they say due to weather in Hodgkins, IL. I tried looking up the weather there and cannot find anything that says they had any bad weather. Just be honest UPS. Don't say weather as it makes me not want to trust your companies credibility. I never write negative reviews but since I was given a load of crock, I had to say something.

 – About 4 weeks ago.

Ups just sucks. Their service, the auto call in system, having a supervisor call you back, they just plain and simple suck! I'll never use them again for shipping. Have a damage claim going on...

Ups just sucks. Their service, the auto call in system, having a supervisor call you back, they just plain and simple suck! I'll never use them again for shipping. Have a damage claim going on for 5 months now, received a check yesterday and of course its for the wrong amount. Back on the phone with them this morning. Now I have to wait for them to call me back!! Really?? Prior dealings Still waiting for a supervisor to call me back for 3 months now. I'll pay more but will NEVER use them again. First time I used them and last. The drivers are awesome.

 – About 4 weeks ago.

Unfortunately my ordered item was send with UPS. Since my roommates make a fuss whenever I can not receive a package personally, I send it to my workplace. And I did that many times already. In fact,...

Unfortunately my ordered item was send with UPS. Since my roommates make a fuss whenever I can not receive a package personally, I send it to my workplace. And I did that many times already. In fact, just this week and the one prior, I received about 4 packages at my workplace.
UPS said, instead of delivering the package, the stated county was wrong. The site I ordered from contacted me and I confirmed the stated county, which was in fact the right one (I have not yet forgotten that I am living in Berlin).
Next message was, the stated country was wrong - which was a false statement as well. Since "Berlin" is correct, "Germany" must be correct as well, right?
Either way, out of options, UPS stated, that the adress alltogether was wrong. So I went ahead and tried to contact UPS - and that proved to be another problem entirely.
The only number that can be called costs a fortune to call. So I send an e-mail instead. "Good enough", I thought.
I got an answer about 3 days later, asking me to confirm the adress the package was supposed to be send to - which I did immediately.
The next answer took 2 more days and stated the following:"Thank you for your confirmation. Unfortunately the package was send back to the consignor."
Maybe I should just answer "Thank you for letting me wait 5 more days before confirming you can not read an adress properly - but then again, what does that change?

 – About 4 weeks ago.

Yes UPS sucks. I live in the country and order many things, my address is fine, also just to point out. So recently my mother and my wife, have had packages go to opposite sides of town. My mother and...

Yes UPS sucks. I live in the country and order many things, my address is fine, also just to point out. So recently my mother and my wife, have had packages go to opposite sides of town. My mother and us live in a duplex we own just to also point out. My mother, and my are very good when it comes to ordering, and making sure address zip code, everything is correct before processing items
Well my mother went to find her package, and it was 14 min drive away clear on other side off town in the country, and my wife's was 2 miles away. Well I went to both people's homes, The people who had my mother's, said they didn't have it, even though ups said it was there and noted a man received it. My wife's trace took us to her located package but no one was home in fact this house looked empty like no one lived there. I Believe two things either ups driver is stealing, or they are untrained losers, looking for a quick buck. And have no respect for people's paid items

 – About 4 weeks ago.

I ordered headphones from Amazon prime a week ago and when I found out UPS was shipping it I was like uh oh here you go. UPS has given me a lot of pain in life. Even USPS workers are better than UPS...

I ordered headphones from Amazon prime a week ago and when I found out UPS was shipping it I was like uh oh here you go. UPS has given me a lot of pain in life. Even USPS workers are better than UPS

 – About 1 Month ago.

$3300 sewing machine packed and shipped BY UPS arrived in pieces. No padding in the box that was THREE TIMES the size of the machine...now their SHITTY customer service bot keeps hanging up on me and...

$3300 sewing machine packed and shipped BY UPS arrived in pieces. No padding in the box that was THREE TIMES the size of the machine...now their SHITTY customer service bot keeps hanging up on me and telling me it can’t put me through to an agent and to go to the website...where the chat person tells me to call the number. Screw UPS...this is insane. Never, never, never again.

 – About 1 Month ago.

My order, from about of 25km away is still in the back of some truck for over a WEEK, because ....well, I'm not sure, but an educated guess is - they don't actually have a driver delivering in...

My order, from about of 25km away is still in the back of some truck for over a WEEK, because ....well, I'm not sure, but an educated guess is - they don't actually have a driver delivering in this area. I could have literally walked to the shop and back, in the time it takes them to deliver a package! I have had packages arrive from Netherlands with DPD, before UPS snails get here!!!

 – About 1 Month ago.

Stayed home all day long, no one showed up and they've sent my parcel 1/2 hour away from my place.. f%@k you UPS drivers in Paris....

Stayed home all day long, no one showed up and they've sent my parcel 1/2 hour away from my place.. f%@k you UPS drivers in Paris.

 – About 1 Month ago.

Apparently according to UPS, 3 days shipping means a whole f%@king week. ...

Apparently according to UPS, 3 days shipping means a whole f%@king week.

 – About 1 Month ago.

A few months ago UPS "delivered" a cellphone and said nobody was home and left it at the side door. Not only do I not have a side door but someone was sitting in the room next to the driveway...

A few months ago UPS "delivered" a cellphone and said nobody was home and left it at the side door. Not only do I not have a side door but someone was sitting in the room next to the driveway and a truck never came. Monday this week it was raining so they left the package on the driveway instead of the covered porch. Today, I found one tossed in the flowerbed along my driveway about 15 feet from the front steps. Amazing service as always!

 – About 1 Month ago.

I guess according to UPS it is perfectly fine to just let a package that was supposed to be shipped via two day air, just sit in a warehouse for that time and let the live fish inside if it just die....

I guess according to UPS it is perfectly fine to just let a package that was supposed to be shipped via two day air, just sit in a warehouse for that time and let the live fish inside if it just die. f%@k you ups, this company needs to f%@king burn.

 – About 1 Month ago.

UPS please remove your shipping maps. It’s basically going to arrive when it arrives. 3 day shipping for package with less than 100 miles away. Any one have package coming with no expected delivery...

UPS please remove your shipping maps. It’s basically going to arrive when it arrives. 3 day shipping for package with less than 100 miles away. Any one have package coming with no expected delivery date? UPS is slogan “No broken Promises”

 – About 1 Month ago.

Customer not in. Yes I was if you had rung the bell. Package now off to local access point where I have to go pick it up. Confirmed by somebody in the Philippines. Asked why I was talking to...

Customer not in. Yes I was if you had rung the bell. Package now off to local access point where I have to go pick it up. Confirmed by somebody in the Philippines. Asked why I was talking to someone in the Philippines about a package that is now out riding around my neighborhood. Was told because they're available or it would be someone from Guatemala. Asked when I could pick my package up at access point. Sometime before 8:00 p.m. Well, that narrows it down.

UPS sucks.

 – About 1 Month ago.

I suspect that UPS is nesting my packages so as to make less deliveries to my address.

When I order, say Amazon, many times my items come from multiple locations or shippers. I regularly...

I suspect that UPS is nesting my packages so as to make less deliveries to my address.

When I order, say Amazon, many times my items come from multiple locations or shippers. I regularly notice it seems that my 'on time' packages mysteriously get 'delayed' and then viola, they seem to arrive in a single truck.

What really sucks it that many times my needed items get delayed because of something stupid that is not going to be needed for a few more weeks... UPS SUCKS! (now...)

 – About 1 Month ago.

Missed you again......... No way. You never came..... again
...

Missed you again......... No way. You never came..... again

 – About 1 Month ago.

At this point, whenever I order something, then noticed that it's going to be shipped via UPS my first thought is "oh shit." My second thought is "Where else can I find this item where...

At this point, whenever I order something, then noticed that it's going to be shipped via UPS my first thought is "oh shit." My second thought is "Where else can I find this item where they don't use UPS.'

 – About 1 Month ago.

I got a tag that I could sign for my package and leave the signed tag on my door. As I'm never home when the UPS person comes, this is what I did. I really needed this item and asked the vendor to...

I got a tag that I could sign for my package and leave the signed tag on my door. As I'm never home when the UPS person comes, this is what I did. I really needed this item and asked the vendor to NOT require a signature (I guess reading directions isn't their strong point), anyways...The next day rolls around and I'm expecting my package to be on my doorstep since I left the signed tag. What did I see? NO PACKAGE, but ANOTHER slip, telling me to SIGN the slip in order for the idiot UPS person to leave my package. ARE YOU KIDDING ME? So the UPS dude is blind or something? He put the new note RIGHT NEXT to the one I signed on the back. I hate UPS so much.

 – About 1 Month ago.

Good GOD! Whenever I order from Zulily they use stupid UPS. I tracked my package and it's apparently been sitting in the same facility for 2 days (midweek, not weekend). Why the HELL is it just...

Good GOD! Whenever I order from Zulily they use stupid UPS. I tracked my package and it's apparently been sitting in the same facility for 2 days (midweek, not weekend). Why the HELL is it just sitting there? Is there a required "visit" for packages where they need to get acquainted with UPS warehouses before getting shipped off to their owners? Is there a "breaking in" period for packages? Also, why would anyone use UPS, when it's more expensive, less convenient and takes LONGER than other comparable delivery services. Making my merchandise sit around in a cold warehouse for DAYS? Say what you want about Amazon but they would never.

 – About 1 Month ago.

Tracking says weather may cause delay?? So your predicting that your going to suck beforehand. I worked there for over 10 years and I know when the 3rd party trains are delayed from Texas or they are...

Tracking says weather may cause delay?? So your predicting that your going to suck beforehand. I worked there for over 10 years and I know when the 3rd party trains are delayed from Texas or they are backed up so much the trailers are sitting on the lots untouched. The weather exception is a cheap way to avoid paying back the shipping due to their screwups.

 – About 1 Month ago.

UPS the worst at everything!! They cost too much, they never deliver package, and they charge to re-route, and they re-route to weird sketchy businesses that I'm like wtf is this fuc!**g place!...

UPS the worst at everything!! They cost too much, they never deliver package, and they charge to re-route, and they re-route to weird sketchy businesses that I'm like wtf is this fuc!**g place! FEDEX way better! USPS waaaay better (but they need to fire the trumper postmaster fool)!

 – About 1 Month ago.

Dababy...

Dababy

 – About 1 Month ago.

My package was supposed to be here last Wednesday. Called multiple times and was told multiple lies that it will "be there tomorrow" "should be there on monday" its been 6 days and...

My package was supposed to be here last Wednesday. Called multiple times and was told multiple lies that it will "be there tomorrow" "should be there on monday" its been 6 days and even the tracking info hasn't been updated. Ups is by far the worst what a waste of time and money.

 – About 1 Month ago.

UPS blows. They reschedule shit, then try and charge you to get it delivered on the day you originally were supposed to get it. f%@k UPS...

UPS blows. They reschedule shit, then try and charge you to get it delivered on the day you originally were supposed to get it. f%@k UPS

 – About 1 Month ago.

Complete and utter garbage ...

Complete and utter garbage

 – About 1 Month ago.

Would be nice if amazon bought UPS. ...

Would be nice if amazon bought UPS.

 – About 1 Month ago.

UPS Blows...

UPS Blows

 – About 1 Month ago.

f%@k fortnite and this shit company...

f%@k fortnite and this shit company

 – About 1 Month ago.

Said my very expensive package i missed signing for by two minutes to pick up my medication after waiting all day was dropped off at an access point, but they never had my package. Went to the ups...

Said my very expensive package i missed signing for by two minutes to pick up my medication after waiting all day was dropped off at an access point, but they never had my package. Went to the ups store itself with tracking number, and was told it’s out for delivery today—but my actual tracking number says Monday, so now I have to sit on my hands and wait all day for probably no reason. Why wasn’t it at the access point? They went to deliver but “the place was closed” so I guess they just stopped caring about tracking.

 – About 1 Month ago.

F ups...

F ups

 – About 1 Month ago.

Changed delivery date because some numbnuts couldn't lift 80lbs...

Changed delivery date because some numbnuts couldn't lift 80lbs

 – About 1 Month ago.

UPS customer service representative smirked, sighed, and got tiffy because I was trying to find a package they said I recieved even though I took the day off to accept it and it never came....all the...

UPS customer service representative smirked, sighed, and got tiffy because I was trying to find a package they said I recieved even though I took the day off to accept it and it never came....all the while to the sounds of roosters crowing in the background!!!!! UPS keeping it classy....not...LOL! Still haven't gotten my package BUT I did use up some good favor asking for the day off.....hmmm maybe they will compensate me for that...ya think!?!?....UPS is a joke!!!!!!!

 – About 1 Month ago.

Literally this time was the straw that broke the camel's back. I am going to pay for a paid mailbox that comes with a physical address because I am no longer going to pay for shipping and wonder...

Literally this time was the straw that broke the camel's back. I am going to pay for a paid mailbox that comes with a physical address because I am no longer going to pay for shipping and wonder for a week and a half and 2 trips to the HUB to get my stuff. No one was physically injured there tonight but it was a close call! Worst company ever. #UPSsucks

 – About 1 Month ago.

They usually just leave packages worth thousands of dollars on my porch in -40C this time its Friday so UPS couldn't ring my doorbell even though I stayed home from work to wait for my package....

They usually just leave packages worth thousands of dollars on my porch in -40C this time its Friday so UPS couldn't ring my doorbell even though I stayed home from work to wait for my package. Now its going to a UPS Access Point Location on the drag.
WORST COURIER EVAR!!

Edmonton, Alberta

 – About 1 Month ago.

UPS will give your address to a complete stranger when they deliver to the wrong address. Then the complete stranger shows up at your door asking for their package. Really? Hey UPS! YOU go pick up...

UPS will give your address to a complete stranger when they deliver to the wrong address. Then the complete stranger shows up at your door asking for their package. Really? Hey UPS! YOU go pick up the package and deliver it the the right person, you freakin' idiots!

 – About 1 Month ago.

Four packages mailed in four months. Two destroyed, two lost!!! No way to recoup a large amount of money STOLEN by UPS.
CORPORATE THEFT. UPS will be obsolete in a few years, THE SOONER THE...

Four packages mailed in four months. Two destroyed, two lost!!! No way to recoup a large amount of money STOLEN by UPS.
CORPORATE THEFT. UPS will be obsolete in a few years, THE SOONER THE BETTER!!!!!!!!

 – About 1 Month ago.

Living in a big city in Northern Italy. Package keeps on rescedulling day after day. Ridiculous!...

Living in a big city in Northern Italy. Package keeps on rescedulling day after day. Ridiculous!

 – About 1 Month ago.

UPS customer care / service is big joke!!...

UPS customer care / service is big joke!!

 – About 1 Month ago.

Yes Sir, UPS sucks......

Yes Sir, UPS sucks...

 – About 1 Month ago.

Last week I sent a package to HARVEST, AL,expected delivery 4/2. But it was misrouted to Portland, Oregon. Since its UPS mistake, UPS should overnight & delivery asap. But they refuse & wanted to...

Last week I sent a package to HARVEST, AL,expected delivery 4/2. But it was misrouted to Portland, Oregon. Since its UPS mistake, UPS should overnight & delivery asap. But they refuse & wanted to deliver on 4/14 thru UPS ground. SHAME UPS!!

 – About 1 Month ago.

Signature Required Dude.

The UPS Computer or DIAD (Delivery Information Acquisition Device) has no soft key for "Counter", it also locks and will not 'stop complete' if a...

Signature Required Dude.

The UPS Computer or DIAD (Delivery Information Acquisition Device) has no soft key for "Counter", it also locks and will not 'stop complete' if a SIGNATURE REQUIRED prompt displays.

Either the shipper didn't add that service or you're FOS.

If after the 1z and 6-digits on the tracking label it then reads '42' that is Signature Required and then the rest of the numbers.

It's my opinion a fair percent here are kids playing around, stay at home has increased flaming and possibly shorts of UPS stock.

 – About 1 Month ago.

Used UPS once and stopped because the delivery was over a month or two. Used UPS unintentionally because the company chose UPS. As before they reminded why UPS sucks still and thats because my...

Used UPS once and stopped because the delivery was over a month or two. Used UPS unintentionally because the company chose UPS. As before they reminded why UPS sucks still and thats because my shipping label has been created over a week ago and is still not expecting to be delivered for another 2 weeks. Yay.

 – About 1 Month ago.

I keep on getting packages that belong to other people. WTF! LOL...

I keep on getting packages that belong to other people. WTF! LOL

 – About 1 Month ago.

I just had a copy of my birth certificate sent through ups, and they lost it. Like I feel like loosing some toy or back scratcher isn't that bad, but you definitely should not lose a birth...

I just had a copy of my birth certificate sent through ups, and they lost it. Like I feel like loosing some toy or back scratcher isn't that bad, but you definitely should not lose a birth certificate. Now anyone could know my full name, birthday, ect. I know it's not as bad as someone having your social security but I don't exactly feel safe knowing that someone might have my birth certificate. Thanks for nothing ups

 – About 1 Month ago.

UPS sucks because they can't seem to find a shipping software that works. They have changed it over and over again each time the software looses functionality, is harder to use and makes my life...

UPS sucks because they can't seem to find a shipping software that works. They have changed it over and over again each time the software looses functionality, is harder to use and makes my life (and yours) harder. I think they have cut a deal with Facebook to capture the data and are going to sell it. Where is the competition?

 – About 1 Month ago.

Day 3 of trying to find where my package is. This is my business, and it is slowly rotting away dur to UPS incompetence. My latest fiasco:
Kept getting delivery time by 7 PM messages. Still...

Day 3 of trying to find where my package is. This is my business, and it is slowly rotting away dur to UPS incompetence. My latest fiasco:
Kept getting delivery time by 7 PM messages. Still never came. Spent the day making calls - conflicting and useless. One said that we could sign up for a "pay for" on time delivery. Another said that was only for flight transported items. Said they had tried to deliver once - no ticket was left on the door. Discovered that 6 business neighbors have quit UPS and now use FedEx. Getting late, still no sign of our delivery.

 – About 1 Month ago.

I paid for SIGNATURE REQUIRED, but hey left it at the "counter" and no one ha it. I demanded my overnight money back $42.00, and they want one to fill out a claim, but a claim is for missing...

I paid for SIGNATURE REQUIRED, but hey left it at the "counter" and no one ha it. I demanded my overnight money back $42.00, and they want one to fill out a claim, but a claim is for missing items, not charges. They are insanely difficult to deal with.

 – About 1 Month ago.

Every time I have a package that comes from UPS it is never on time as they keep rescheduling the delivery date. They also never update their tracking system and if you live in Canada I need a package...

Every time I have a package that comes from UPS it is never on time as they keep rescheduling the delivery date. They also never update their tracking system and if you live in Canada I need a package to come across the border they have the most expensive brokerage rates that I have found. I have now found and if I need to order something from another business I will see who's shipping it, if it's ups I will order elsewhere if they don't use a different carrier

 – About 1 Month ago.

is there something working in UPS?
Is this real company ?
I mean is there any real people behind? Or just automatic not working systems?
It can happen that something get wrong in...

is there something working in UPS?
Is this real company ?
I mean is there any real people behind? Or just automatic not working systems?
It can happen that something get wrong in every company but i never ever had a bad experience like with UPS.
Got so frustate after 45 days waiting for an answer, someone that works inside the company in touch with the service that can really help.
Every time you try to call you i get a problems in the communication, calls are suddenly ended, the operator is unable to hear.
Automatic surveys starts closing the communication with the operator.

I willl never ever buy an item in shops that rely on UPS

 – About 1 Month ago.

UPS is chronically LATE. This was supposed to arrive today, but instead, it will arrive tomorrow and miss our vacation. Check this out, they claim it will be late because of a missed truck, but...

UPS is chronically LATE. This was supposed to arrive today, but instead, it will arrive tomorrow and miss our vacation. Check this out, they claim it will be late because of a missed truck, but then it sits in a hub in Hodgkins IL for TWO DAYS.


Seriously?

SHIPPING ACTIVITY
APR 6
4:03 AM
Departed from Facility Hodgkins, IL
APR 4
8:34 AM
Arrived at Facility Hodgkins, IL
APR 2
11:45 PM
A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible.
APR 1
5:19 AM
Departed from Facility Tacoma, WA
MAR 31
11:22 PM
Origin Scan Tacoma, WA
MAR 31
10:22 PM
Shipper created a label, UPS has not received the package yet.

 – About 1 Month ago.

Worst company ever! Each afternoon we await two things: the promise of a 2 PM delivery followed by a change to a 7 PM delivery. Yes, we are a company, which they never seem to be aware of, then repeat...

Worst company ever! Each afternoon we await two things: the promise of a 2 PM delivery followed by a change to a 7 PM delivery. Yes, we are a company, which they never seem to be aware of, then repeat the cycle the next day. Currently contacting all suppliers to change carrier.

 – About 1 Month ago.

Ya know I thought at one point in time …… a few years ago……I had created a damn UPS account online. Well……I’ve tried recovering my user name, my password, using Facebook etc…… to no...

Ya know I thought at one point in time …… a few years ago……I had created a damn UPS account online. Well……I’ve tried recovering my user name, my password, using Facebook etc…… to no avail. So I thought maybe I hadn’t created an account so what was my next step?? TO CREATE A DAMN UPS ACCOUNT. Well lo and behold guess what?? Anyone ???? I get a message saying “ SORRY BLAH BLAH BULLSHIT”. The Virtual Assistant is a joke. I’m fkn furious about a package that they claim was “delivered” on Friday the 2nd of April but yet here it us Monday the 5th and I do NOT have it! They claim it was left by the front door…which I guess could be true…… but it really pisses me off that this day and age they’d leave something ……a package……just sitting for all to see. So many damn thieves these days and it’s just stupid as fk all to leave anything just sitting anywhere. So I guess once again I’ve been screwed out of well over $100.00 worth of merchandise because of the ignorant mother fkrs at UPS. ONE OF THESE DAYS UPS………one of these days!!!

 – About 1 Month ago.

Tracking package live on UPS app. Truck is in our gated community and less than one mile from our home. After 10 minutes, I check to see where the truck is - he left the neighborhood and is heading...

Tracking package live on UPS app. Truck is in our gated community and less than one mile from our home. After 10 minutes, I check to see where the truck is - he left the neighborhood and is heading in the opposite direction! Hours later, my package is delivered.

I ask everyone on this site to start writing letters to UPS corporate offices and inundate them with your complaints. I did!

 – About 1 Month ago.

Now "Carol The c*nt" 's wokeness has Trump calling for a ups boycott. No matter what you think of Trump or his politics - corporations are complete fools to alienate themselves from...

Now "Carol The c*nt" 's wokeness has Trump calling for a ups boycott. No matter what you think of Trump or his politics - corporations are complete fools to alienate themselves from nearly half the market. She's an incredible idiot and there's a reason Home Depot passed on her.

 – About 1 Month ago.

These bozos and lazy idiots have taken my package and held it in some office supposedly nearby but havent gave it to me 2 weeks later, this is by far the worst service they have shown for years even...

These bozos and lazy idiots have taken my package and held it in some office supposedly nearby but havent gave it to me 2 weeks later, this is by far the worst service they have shown for years even before the pandemic. People over at the phone service are literal liars and give you poor and common excuses to why it hasnt come. I have a ups truck pass by my neighborhood everyday, so why cant they give it to me there? They send 1 package in my street and to a family member in my home but wheres my package? f%@kING RETARDS

 – About 1 Month ago.

UPS is a bunch of inept imbeciles. They have ruined a rare Gibson guitar shipped from the Nashville, Tn. plant (I didn't ask to use UPS, Gibson did).Took forever to get reimbursed, and it was just...

UPS is a bunch of inept imbeciles. They have ruined a rare Gibson guitar shipped from the Nashville, Tn. plant (I didn't ask to use UPS, Gibson did).Took forever to get reimbursed, and it was just a fraction of the guitar's value. Then, I ordered parts for my customers recently where the UPS website said delivery Friday. I called and was told somebody would call me back. Nobody called me back. I called again today. They said, it looks like it is lost. LOST? It's more likely stolen by the rejects that work there! These were expensive and hard to find high end video cards. Now I have to go a month until I'm reimbursed. F _ ck UPS! By the way, the vendor used UPS, not my request and will never be an option for me in the future. I've even seen these turds unload their trucks into their own personal garages at home, then put them back on the truck and deliver them later. That's where you THEFT comes from. RETARDS!

 – About 1 Month ago.

I received a notice that a UPS package will arrive between 9:30 and 11:30 am the next morning. When it didn't arrive the next day, I signed up for updates. The site hasn't been updated with...

I received a notice that a UPS package will arrive between 9:30 and 11:30 am the next morning. When it didn't arrive the next day, I signed up for updates. The site hasn't been updated with any information and no package in sight. 3 days and counting.

 – About 1 Month ago.

Chek lap Kok.... wouldn't want to live there. Just an island airport looks like. ...

Chek lap Kok.... wouldn't want to live there. Just an island airport looks like.

 – About 1 Month ago.

Ahh f%@kING UPS. The website said delivery by 3:30 after being delayed a day. Then the truck drove by my house literally 4 times deleting everywhere else and I could not stop the driver. “Delivery...

Ahh f%@kING UPS. The website said delivery by 3:30 after being delayed a day. Then the truck drove by my house literally 4 times deleting everywhere else and I could not stop the driver. “Delivery time” updated to “by 7 pm” and now nearly 9 pm.

USPS delivers EVERY DAY and goes in logical address order. f%@k UPS.

 – About 1 Month ago.

Ordered parts for my car from a company that ships through UPS. Got an email from them yesterday that my package was delivered and left at my door, had somebody who was home at the time check...no...

Ordered parts for my car from a company that ships through UPS. Got an email from them yesterday that my package was delivered and left at my door, had somebody who was home at the time check...no package. Went to ups store today in person, they said the system shows the package was delivered and printed out a proof of delivery form, that's about as useful as tits on a bull. Called UPS and finally got through to a dispatcher who speaks clearly enough to understand, she confirmed the delivery trucks GPS came through my apartment complex but can't confirm which door the package was left at. So now I'm out $500 dollars, can't fix my car and have zero answers. I will never use UPS again, or order from a company that uses them. To say that I'm pissed off right now doesn't even scratch the surface.

 – About 1 Month ago.

UPS sucks because they cost me $20,000 because my shipment was stuck in Flagstaff for 2 weeks and UPS sucks because they ruined my Easter dinner because they didn't ship the meat that I had...

UPS sucks because they cost me $20,000 because my shipment was stuck in Flagstaff for 2 weeks and UPS sucks because they ruined my Easter dinner because they didn't ship the meat that I had ordered online for 4 days after it was supposed to be here

 – About 1 Month ago.

Paid more than $100 for overnight early delivery. Got a notice that it missed the plane and would be delayed one day. That was two days ago. Has been in the delivery city for almost two days. Just saw...

Paid more than $100 for overnight early delivery. Got a notice that it missed the plane and would be delayed one day. That was two days ago. Has been in the delivery city for almost two days. Just saw they are reneging on their guarantee as of last week. Had I known that I would have used someone else. They still advertise overnight early delivery. If it isn't guaranteed then it is false advertising and probably fraud. Time for the FCC or a hungry law office to take steps.

 – About 1 Month ago.

Once again, ups is late. They give you a date to expect the delivery, but they never make it on time. Fedex sent me a package from anaheim california and i got it in less than 48 hours. My order...

Once again, ups is late. They give you a date to expect the delivery, but they never make it on time. Fedex sent me a package from anaheim california and i got it in less than 48 hours. My order "shipped" 3 days ago from los angeles california using ups. It was supposed to be here today (friday)but now they say it wont be here until tomorrow or monday. Amazon screwed up by switching to ups from fedex. Because of this one bad decision, I will not use amazon anymore. EVERY single time i order from them, my sh*t is late and the box is always mangled beyond recognition with a bunch of tape covering its damage. Fedex delivers my boxes intact and undamaged and always happen to be 1 to 2 days early. UPS sucks and i am done with amazon until they switch. I know it won't hurt that company but they won't see my money anymore.

 – About 1 Month ago.

Most of my deliveries, especially since the beginning of the epidemic, are through Amazon and through them UPS. Profits have been huge for both. I will try do my part but believe Amazon needs to be...

Most of my deliveries, especially since the beginning of the epidemic, are through Amazon and through them UPS. Profits have been huge for both. I will try do my part but believe Amazon needs to be figured into the boycott strategies. Please help me make that possible!

 – About 1 Month ago.

My package is stuck in Chep lap Kok Hong Kong since Monday. Do that’s normal ?...

My package is stuck in Chep lap Kok Hong Kong since Monday. Do that’s normal ?

 – About 1 Month ago.

They have delayed the last 4 packages to my San Diego address over the last month. They also lied about attempting delivery for signature packages. I believe this is a ploy to encourage users to sign...

They have delayed the last 4 packages to my San Diego address over the last month. They also lied about attempting delivery for signature packages. I believe this is a ploy to encourage users to sign up for premium membership...

 – About 1 Month ago.

They keep saying my address is wrong and it takes an extra week to get my package because someone doesn’t want to do their job...

They keep saying my address is wrong and it takes an extra week to get my package because someone doesn’t want to do their job

 – About 1 Month ago.

I have been looking at a severe weather screen for 2 days now and for some reason sh!t usps can make it to my house 2 days in a row but ups can’t??????!??? Also it’s been 65 and not a cloud in the...

I have been looking at a severe weather screen for 2 days now and for some reason sh!t usps can make it to my house 2 days in a row but ups can’t??????!??? Also it’s been 65 and not a cloud in the sky. Also their website I really think is designed by a high school computer class learning how to add music to their my space profile

 – About 1 Month ago.

Delivered an obviously empty and tampered with box plus living in southeast AK is a crapshoot with this joke of a “logistics” company...

Delivered an obviously empty and tampered with box plus living in southeast AK is a crapshoot with this joke of a “logistics” company

 – About 1 Month ago.

Ups delivered to wrong address yet again. Their lousy drivers are illiterate jackasses. There is no customer service to speak of. Try to call them —impossible. What a bunch of ass hats....

Ups delivered to wrong address yet again. Their lousy drivers are illiterate jackasses. There is no customer service to speak of. Try to call them —impossible. What a bunch of ass hats.

 – About 1 Month ago.

Trailer trash employees which they promote. Mid-management reeks of ass-strutting trailer trash. No wonder this company sucks!!!...

Trailer trash employees which they promote. Mid-management reeks of ass-strutting trailer trash. No wonder this company sucks!!!

 – About 1 Month ago.

My choice UPS indicates truck near me "almost there" truck was down the street. Package never delivered , now says check back tomorrow,...

My choice UPS indicates truck near me "almost there" truck was down the street. Package never delivered , now says check back tomorrow,

 – About 1 Month ago.

Ordered items for a wedding. Driver NEVER delivers my package but instead takes it to the Pick-up Center. Been waiting for my package to be redelivered since Saturday....it’s Wednesday and I’m now...

Ordered items for a wedding. Driver NEVER delivers my package but instead takes it to the Pick-up Center. Been waiting for my package to be redelivered since Saturday....it’s Wednesday and I’m now being told there is now an investigation to locate the package.....WHATTTTTTT. Why do you need to locate something you have possession of. Been calling the Corporate Office...DON’T MEAN A DAMN THING. They are just as incompetent as their lazy drivers.

 – About 2 months ago.

Ordered electronic components using overnight delivery. It has been 5 days and they have still not arrived. Phoned call center (routed to Tunisia). They said that the driver could not find address. ...

Ordered electronic components using overnight delivery. It has been 5 days and they have still not arrived. Phoned call center (routed to Tunisia). They said that the driver could not find address. These guys are idiots! Every other delivery service finds the address with no problem. I assume they all have the same GPS.

I should mention that this is not the first time that this happens. I have had several opportunities to suffer the crappy service of UPS. Every time, in fact: hours spent calling their customer service trying to sort out the same problem over and over. Avoid UPS like the plague!!

 – About 2 months ago.

I shipped several paintings at my local UPS store. One client got a computer game "from me" instead of her painting (google says game's value is around $400 so good for her). Reported the...

I shipped several paintings at my local UPS store. One client got a computer game "from me" instead of her painting (google says game's value is around $400 so good for her). Reported the issue to UPS store and provided them client's phone number so they could arrange to ship the game to the correct recipient. Months later I get a call that the store has my painting and will process my refund along with overnighting the painting. I requested to speak with someone as I didn't feel the resolution was appropriate for the amount of problems it caused me. Instead the same agent called me back to say the owner wouldn't let her ship the painting overnight and that he would "call me in a couple days". Obviously he never called. Filed complaint with UPS Customer Relations - surprising right! That's an actual department! Only takes an hour+ of hate-waiting on hold to find it! They told me I'd have a response from the store in 2 business days and if not to call back with my case number. It's been at least one month and 2 or more hours on hold but can't find anyone that knows what I'm talking about or recognizes the reference number. They also NEVER SHIPPED the painting or called the original recipient back about her mystery computer game.

 – About 2 months ago.

The UPS driver has literally passed my neighborhood 6 different times today and then the delivery got changed to 9pm what kind of bullshit is this. I just want my f%@king PS5 ...

The UPS driver has literally passed my neighborhood 6 different times today and then the delivery got changed to 9pm what kind of bullshit is this. I just want my f%@king PS5

 – About 2 months ago.

I have literally been waiting on my package all f%@king day and you can't even track the delivery not to mention their site is actual garbage. f%@k ups...

I have literally been waiting on my package all f%@king day and you can't even track the delivery not to mention their site is actual garbage. f%@k ups

 – About 2 months ago.

I have signed up for follow my delivery. The truck was essentially 1 mile from my home - great! Looks like my 11:30 to 2:30 window is right. Wait! WTF????? The truck has left my community and is...

I have signed up for follow my delivery. The truck was essentially 1 mile from my home - great! Looks like my 11:30 to 2:30 window is right. Wait! WTF????? The truck has left my community and is now heading in the opposite direction and my delivery window changed to be delivered by 9:00 pm! I hate UPS.

 – About 2 months ago.

UPS does in fact suck!!
Driver claims he couldn't leave the package without signature. The recipient works from home and has been there all day. The lazy ass driver never attempted to...

UPS does in fact suck!!
Driver claims he couldn't leave the package without signature. The recipient works from home and has been there all day. The lazy ass driver never attempted to deliver. He just dropped it of at a UPS stove while he was there.

 – About 2 months ago.

UPS SUCKS.

Driver decided they did not want to come into my neighborhood on Friday--marks my package as "attempted delivery," but didn't even bother. I called and requested a...

UPS SUCKS.

Driver decided they did not want to come into my neighborhood on Friday--marks my package as "attempted delivery," but didn't even bother. I called and requested a same-day hold to pick it up since they wanted to be lazy. Nothing happened; my request was ignored and they rescheduled delivery for today.

Well, I check tracking today and now delivery has been cancelled and the package is held for pickup at a location 30 minutes away (the nearest UPS drop point is 2 minutes away, and the nearest UPS is 8 minutes away, both of which I have picked stuff up from before).

UPS offered to deliver my package for a reasonable fee of $29, or I can pick it up sometime between 8-11am or 5-8pm. Times which I am busy as heck, certainly not capable of driving into the busiest part of town and getting held up trying to pick up a package they fked delivery up for.

 – About 2 months ago.

I bought something from Best Buy I payed extra for 2 day delivery and the night before it’s supposed to be delivered, I get an email saying that it’s not going to be delivered for 3 more days so I...

I bought something from Best Buy I payed extra for 2 day delivery and the night before it’s supposed to be delivered, I get an email saying that it’s not going to be delivered for 3 more days so I check the tracking number and it doesn’t even say why so I called the support number and they told me that my package is in f%@king Texas I DONT EVEN LIVE IN TEXAS SO WHY TF IS IT THERE. So I ended up just talking with someone from Best Buy and got the refund for the shipping. Moral of the story UPS sucks major balls

 – About 2 months ago.

Ups suuuckkks! Second time they completely smashed a box and destroyed the piece of art I was shipping . The first time I bought insurance ..they made me send picture and all box info . Ups then went ...

Ups suuuckkks! Second time they completely smashed a box and destroyed the piece of art I was shipping . The first time I bought insurance ..they made me send picture and all box info . Ups then went to the client house and inspected it and shipped it back to me then asked for more pictures and decided it was packaged wrong ! It was f$&@king doubled box and double bubble wrapped there was no way you could break this unless you jumped up and down on this thing . I asked if I could appeal it as they said no . I’m an idiot for thinking this was a one time thing because I trued them again and got the same results. I only use usps and have not had one of the 40 package I sent break . Ups used to be an incredible company . Now it sucks

 – About 2 months ago.

UPS Sucks. They either deliver at 9 o'clock at night or in the morning. So paying them $15 you get a delivery window within their early or late delivery! What's the difference if I'm still...

UPS Sucks. They either deliver at 9 o'clock at night or in the morning. So paying them $15 you get a delivery window within their early or late delivery! What's the difference if I'm still at work. They've cancelled the pickup at their hub so that's not even an option. I guess my $2000 package will sit outside untill I get home from work.

 – About 2 months ago.

Just moved to charlotte from Houston.. ups is f%@king retarded here, they had a tv at their store for a week before they tried to deliver it, now they have a box of liquor there and its still just...

Just moved to charlotte from Houston.. ups is f%@king retarded here, they had a tv at their store for a week before they tried to deliver it, now they have a box of liquor there and its still just chillin at their store, wtf is wrong with them, literally 4 blocks away

 – About 2 months ago.

I called my local UPS to make sure they could pack and ship my scooter to be repaired and the closest ones said they didn't have any BOXES. So I found one across town and called and made sure they...

I called my local UPS to make sure they could pack and ship my scooter to be repaired and the closest ones said they didn't have any BOXES. So I found one across town and called and made sure they had boxes but when my helper got there lugging the heavy broken scooter they DIDN'T HAVE ANY FREAKI'N BOXES. What a bunch of incompetent asses.

 – About 2 months ago.

I needed a package to get my car running again, and I was suppose to receive it Friday, on Wednesday I find out they the address was "FIXED" by UPS by their system cutting off the address (I...

I needed a package to get my car running again, and I was suppose to receive it Friday, on Wednesday I find out they the address was "FIXED" by UPS by their system cutting off the address (I have a long address) to the point that it doesn't make sense so now the address is wrong and could not be deliver. So I called the customer service number and get the machine stating that if I want my call to be held in line the approximate wait time is 6 hours I do leave my number but never got a call back. So I sign up for the website and put in all my information and fix the address. Come Friday the package can still not be delivered saying the address is wrong I go to the website and try to have it made for pickup but without a InfoNotice Number I can't do anything about it and they couldn't leave a InfoNotice Number because the address was wrong. But it did say it will go out again the next business day. Now Saturday rolls around and I get a notice on my phone at 7:45am saying an attempt was made to delivery it again and could not be delivered please press the link to find out why, but I was outside since 6:30am working on the car I need this part for and I have not seen a UPS Truck anywhere near by. I press the link and it takes me to the website and now the delivery date has been changed to Wednesday so I call the customer service line again not hoping for much, but the time someone actually answered and they sounded so ecstatic to be answering my call (I'm being sarcastic) but after going around in circles and being placed on hold a number of times she tells me that she can not call the dispatch center and have my package taken off the truck so I can pick it up in person because she doesn't have the number to it, but what I can do is go to the website and change my delivery option, but after telling her that I can not proceed with out an InfoNotice number her recommendation is to visit the website again and try to change it there but again I tell her without an InfoNotice Number I can not proceed so she just says I have to wait till Wednesday. And to top it all off I live 8 minutes away from the dispatch center where the package is I could literally walk there in about 30 minutes at a slow stride, but yet I can not get my package.

 – About 2 months ago.

FedEx express and 2day delivers on time 76% of the time and refuses refunds for all 24% who paid for extra service that never was provided. This should be illegal. "Sorry sir, the premium is all...

FedEx express and 2day delivers on time 76% of the time and refuses refunds for all 24% who paid for extra service that never was provided. This should be illegal. "Sorry sir, the premium is all out so here's an average for the cost of premium."

 – About 2 months ago.

Cause they said it’s scheduled to be delivered u can found on these f%@kers to deliver it 3 days later is sad that if you order stuff in the us it comes 3days later while if you order something...

Cause they said it’s scheduled to be delivered u can found on these f%@kers to deliver it 3 days later is sad that if you order stuff in the us it comes 3days later while if you order something from japan their delivery comes sometimes 3days early god bless the ups no wonder their uniform is brown it goes well with their doo doo service

 – About 2 months ago.

UPS comes through again! BEST DELIVERY COMPANY in THE WORLD!

Life is good!

Chinese dinner tonight. MmmmMmmm

Happy Friday! ...

UPS comes through again! BEST DELIVERY COMPANY in THE WORLD!

Life is good!

Chinese dinner tonight. MmmmMmmm

Happy Friday!

 – About 2 months ago.

Said scheduled delivery friday. Mid day friday it changed to monday. What about Saturday? Its been three hours away for the last 24 hours. Wth...

Said scheduled delivery friday. Mid day friday it changed to monday. What about Saturday? Its been three hours away for the last 24 hours. Wth

 – About 2 months ago.

My package is 4 hours away, why hasn't the tracking updated in 10 days.. why is it saying expected 2 weeks after I order it. I need it to get my gaming pc back up and running....

My package is 4 hours away, why hasn't the tracking updated in 10 days.. why is it saying expected 2 weeks after I order it. I need it to get my gaming pc back up and running.

 – About 2 months ago.

KG.i ordered a parcel from America it got delivered by the post office to England in 11 days. I try a bigger order and the supplier uses ups. it gets delivered to England in 4 days I'm like yesss...

KG.i ordered a parcel from America it got delivered by the post office to England in 11 days. I try a bigger order and the supplier uses ups. it gets delivered to England in 4 days I'm like yesss this is well fast. absolutely bull s hit I'm waiting nearly 27 days so for 27 days its been in England first passed customs then with somebody else now randomly in Tamworth when was scanned close to my home now being investigated as lost. I ring up no fu cker answers let you talk to some bull sh it computer the website is absolutely crap keeps saying the same sh it I feel like going down to Tamworth ups site and unleashing hell on the building with a mini gun like the terminator

 – About 2 months ago.

Having worked at UPS ( as a pkg handler ) for a short amount of time I can attest to the fact how f%@ked there practices are . My job was doing “ recycles “ . Unload a conveyor , stack on a cart ,...

Having worked at UPS ( as a pkg handler ) for a short amount of time I can attest to the fact how f%@ked there practices are . My job was doing “ recycles “ . Unload a conveyor , stack on a cart , unload to main conveyor . Recycles are basically someone else’s mistake that get cycled through several times until it’s finally corrected . I saw the exact same popcorn machine come through at least 3 times in 4 days before it shipped out . Shipping delayed !! The amount of damaged pkgs I saw is unreal . When there is damage , it’s set off to the side for someone to retape ( cheap flimsy tape mind you) it . Most of the time they might sit there for days before anyone ships it . More shipping delays ! On one particular day I had several TVs and computer monitors come down my conveyor. When I was unloading them to the main conveyor the training supervisor asked me why I was walking them over and setting them down on the belt . Um, fragile product , duh ! He then proceeded to show me how to “ properly “ unload by throwing the equipment and TVs onto the conveyor because “ it’s light enough and you shouldn’t have a pkg in your hand for more than 7 seconds “ . Needless to say, after a pissing match about handling someone else’s fragile personal property and not being able to align myself with that type of thinking / practice I decided a career change was in order . Whatever you do - avoid UPS at all costs . Whether it’s for your career or shipping method. It’s not worth the hassle .

 – About 2 months ago.

how do you even manage to send 2/3 of a shipment. how do you take days upon days to get that last bit of said shipment delivered. how do you manage to mess up a second shipment during the same time....

how do you even manage to send 2/3 of a shipment. how do you take days upon days to get that last bit of said shipment delivered. how do you manage to mess up a second shipment during the same time. how do you have a day where the delivery guy arrives, but comes to your front door to tell you that your products isn't loaded into the truck for whatever reason. the fact this company still exists is impressive. and the fact that companies and people use this service for delivery shows a level of incompetence too. absolutely disgusting.

 – About 2 months ago.

Forgot to mention. I work partially in the shipping and receiving department at my job and we use UPS. And omg let me tell you the DAILY ISSUES we have with UPS! Next Day Air packages that a average...

Forgot to mention. I work partially in the shipping and receiving department at my job and we use UPS. And omg let me tell you the DAILY ISSUES we have with UPS! Next Day Air packages that a average $70-130 for a small package MIGHT actually be delivered next day... but only like 2/3 of the time (unless it’s raining... then good luck). We never get refunded that extra money, but if it’s for a customer then we have to pay out of our company for UPS’s mistakes. Plus, we are supposed to have our big truck delivery by 10am... that might happen once a week. The rest of the week we just wait and wait. The amount of $$$ i see my company spend on a daily basis for UPS is literally sickening. I know company’s make mistakes... but numerous ones in both my professional and personal life really makes me question how the hell they haven’t had riots outside their facilities.

 – About 2 months ago.

Their online billing center is bullshit, never works properly. ...

Their online billing center is bullshit, never works properly.

 – About 2 months ago.

One package last week and three today marked as delivered but no where in sight. I was standing in my driveway when I got the text alerts that my packages were delivered at my front porch. Funny, I...

One package last week and three today marked as delivered but no where in sight. I was standing in my driveway when I got the text alerts that my packages were delivered at my front porch. Funny, I didn’t see a UPS truck on my street. Called UPS, they tried to tell me that maybe there’s a trend and someone is stealing them. Well.. why would a thief leave behind the Amazon packages that had been sitting there all day just to take the only UPS ones? Plus, was the thief the invisible man because I was in my driveway and no UPS truck and no porch pirates. Then I was told by UPS that I couldn’t inquire anymore & that only the seller could make an inquiry. How about ask your driver why he or she isn’t doing their job correctly? Now, I get to ask the sellers to investigate and MAYBE get a refund in a few weeks? Oh, and of course I paid extra for the 2 day shipping too. f%@k me right?!?

 – About 2 months ago.

UPS is the absolute worst. there is. even worse than the postal service. always late. always excuses. I hate them. If I order something I always tell the seller not to ship with UPS or I don't...

UPS is the absolute worst. there is. even worse than the postal service. always late. always excuses. I hate them. If I order something I always tell the seller not to ship with UPS or I don't want it.

 – About 2 months ago.

When do you think ups will stop using the corona as there excuse to be late . what was there excuse before corona ..oh i know they suck......

When do you think ups will stop using the corona as there excuse to be late . what was there excuse before corona ..oh i know they suck...

 – About 2 months ago.

Delivery is all over the damn place. I see the live updates on their tracker on the website and the driver was 1 block away from my house doing deliveries at 3pm, and it said my package was supposed...

Delivery is all over the damn place. I see the live updates on their tracker on the website and the driver was 1 block away from my house doing deliveries at 3pm, and it said my package was supposed to arrive by 3:15. He did his delivery near my house then went 10 miles out of town and is doing deliveries out there. Going to avoid UPS like the plague.

 – About 2 months ago.

As if I wasn’t having enough problems with the company who sent me my package, now I’m experiencing delays every other day and the date for delivery has passed twice now....

As if I wasn’t having enough problems with the company who sent me my package, now I’m experiencing delays every other day and the date for delivery has passed twice now.

 – About 2 months ago.

Received a package on time yesterday with no problems but I am waiting for a second package that is coming from California. I have no idea where it is because my last update was “Severe Weather...

Received a package on time yesterday with no problems but I am waiting for a second package that is coming from California. I have no idea where it is because my last update was “Severe Weather Delay” it’s in transit apparently but who knows where it actually is.

 – About 2 months ago.

My package was delayed by a mechanical failure, but showed up to the hub thirty minutes after said mechanical failure at midnight. They still had plenty of time to send it to my local hub. What do...

My package was delayed by a mechanical failure, but showed up to the hub thirty minutes after said mechanical failure at midnight. They still had plenty of time to send it to my local hub. What do they do?

They sit on the package for four days now. It’s still there in the mega hub. Hanging out. And of course, it still hasn’t updated the expected delivery.

 – About 2 months ago.

So trash worst shipping company out. my package was supposed to come friday, got delayed to monday with no notice, went from 7-9 with no notice. Now says delay in transit, and tells me to "check...

So trash worst shipping company out. my package was supposed to come friday, got delayed to monday with no notice, went from 7-9 with no notice. Now says delay in transit, and tells me to "check back tomorrow for scheduled delivery updates" with no explanation why.

 – About 2 months ago.

paid for 2 day shipping to have something delivered 150 miles? its been 2 weeks.........

paid for 2 day shipping to have something delivered 150 miles? its been 2 weeks......

 – About 2 months ago.

"weather delay" is their magical catch-all. There's no option telling us "one of our contractors that doesn't speak English drove like a jackass and got into an wreck" or...

"weather delay" is their magical catch-all. There's no option telling us "one of our contractors that doesn't speak English drove like a jackass and got into an wreck" or "we lost your package because we knew there were 25 PS5's shipped out on this trailer"

 – About 2 months ago.

These shippers seem to screw things up at the perfect time every time. Kind of fishy. ...

These shippers seem to screw things up at the perfect time every time. Kind of fishy.

 – About 2 months ago.

Have used them 3 times in 10 years. Have f%@ked up delivery. Ordered from Microsoft an expensive item. Will never do it again because they use ups...

Have used them 3 times in 10 years. Have f%@ked up delivery. Ordered from Microsoft an expensive item. Will never do it again because they use ups

 – About 2 months ago.

I had purchased a limited item, which has already run out of stock, relating to an anniversary. They haven't delivered it, yet claimed it to be at my local post office. This item is already being...

I had purchased a limited item, which has already run out of stock, relating to an anniversary. They haven't delivered it, yet claimed it to be at my local post office. This item is already being sold on eBay for a sold $300. I'm waiting...

 – About 2 months ago.

finally got the update on my package; delivery reschedule for tomorrow by 9pm at the latest.
*heres to hoping* ...

finally got the update on my package; delivery reschedule for tomorrow by 9pm at the latest.
*heres to hoping*

 – About 2 months ago.

Ups is shit and no one should order from them. Somehow tracking my package went from “out for delivery, should be delivered tonight by 9pm” to the next morning changed to “will be delivered in 4...

Ups is shit and no one should order from them. Somehow tracking my package went from “out for delivery, should be delivered tonight by 9pm” to the next morning changed to “will be delivered in 4 f%@king days”. Then when you call and say “hey your delivery system blows, how odd for a delivery company, I want to pick this up since it’s 20 minutes from my house at your facility” they will tell oh you have to pay to do that AND wait another day. f%@k you ups

 – About 2 months ago.

Package from san diego going on three days late. "weather delay, check back tomorrow for updated delivery date" banner and "in transit" is all it says. Every time i check back...

Package from san diego going on three days late. "weather delay, check back tomorrow for updated delivery date" banner and "in transit" is all it says. Every time i check back "tomorrow" there's no location of the package no "expected monday" message, so im just supposed to believe the perfect sunny weather is really slowing the shipment. Granted four days ago there was a tornado...in ALABAMA aka nowhere near the delivery destination.
Last package arrived on time last week with a thousand notifications and this week: NOTHING.

 – About 2 months ago.

Plain and simple, over night does not mean over night to UPS.
Only in payment! ...

Plain and simple, over night does not mean over night to UPS.
Only in payment!

 – About 2 months ago.

Beer delivery: Instead of giving the option to just pick up from their center immediately they offer up $15 option to pick some local place. I say no to that. They failed delivery three times. No...

Beer delivery: Instead of giving the option to just pick up from their center immediately they offer up $15 option to pick some local place. I say no to that. They failed delivery three times. No instructions were left on where to pick up my package after that anywhere (not on the slip they left or online). 3 days passed by then I spent 15 minutes going through the insane phone options (the automated "agent" hung up twice after telling my they failed delivery...thanks had no idea). Finally get a human on the phone and they tell me I only have a few days left to pick up my package conveniently between 4-7 M-F. USPS all the way...f%@k you guys.

 – About 2 months ago.

Why do UPS agents (when you can finally reach one) straight out lie to your face when you ask when your late package will be delivered?

Why do UPS couriers flag packages as "delivery...

Why do UPS agents (when you can finally reach one) straight out lie to your face when you ask when your late package will be delivered?

Why do UPS couriers flag packages as "delivery attempted, customer not home" when they haven't even attempted delivery? Come on idiots, you're not fooling us, we all know you're not collecting signatures during COVID.

UPS's service is so incredibly bad lately that it has taken extreme measures to keep customers lately to keep customers from reaching a live agent, creating a string of automated queries to step through, and ultimately having a robotic response tell you "Thank you for calling UPS. Goodbye."

Complaints go no where. Promises for follow up are not fulfilled. Customers have no recourse.

This will not improve until shippers, Amazon being the big gorilla in the room, call for accountability. They won't do that unless they start losing money.

My package was due yesterday, Friday. The tracking page showed it would arrive by 9:00pm. It continued to say so well past 11:00om. I had previously signed up for alerts, including delivery exceptions. I received no such alert.

After numerous manipulations of their phone maze, I reached an agent in the Philippines. She told me, she promised me, she assured me my package would be delivered today, Saturday. She lied. The tracking page says it will be delivered Monday. I will not be here to receive my package. I will be 500 miles away.

If I were to perform this way at my job, I'd be fired, as would most of us. If my company delivered services like this, it would be out of business.

 – About 2 months ago.

Seems that, in general...deliveries are ok...but, my last 2 packages were a day late late in a one week period. The tracking page did not reflect this delay. ...

Seems that, in general...deliveries are ok...but, my last 2 packages were a day late late in a one week period. The tracking page did not reflect this delay.

 – About 2 months ago.

Waiting for a shipment from the UK to Germany. Package arrived in Frankfurt 5 January and customer service is non existent. All required paperwork and customs bill paid but still no action on UPS. As...

Waiting for a shipment from the UK to Germany. Package arrived in Frankfurt 5 January and customer service is non existent. All required paperwork and customs bill paid but still no action on UPS. As a former UPS contract pilot, I cannot beleive the company that was so well rated ten years ago has gone down hill. Ship DHL or FED Ex!!!!

 – About 2 months ago.

Every shipping has problem here and there. The website is so broken. The phone bot is broken too. I couldn't even find a real staff to talk too. Customer service 0/10!...

Every shipping has problem here and there. The website is so broken. The phone bot is broken too. I couldn't even find a real staff to talk too. Customer service 0/10!

 – About 2 months ago.

Beginning to think UPS is doing some shady shit with resales and scalpers....

Beginning to think UPS is doing some shady shit with resales and scalpers.

 – About 2 months ago.

Finally got my 3080 coming from Los Angeles north up I-5. Took 3 days and now I've got a delay due to weather. Somehow my package managed to get loaded onto the trailer pulled by someone that...

Finally got my 3080 coming from Los Angeles north up I-5. Took 3 days and now I've got a delay due to weather. Somehow my package managed to get loaded onto the trailer pulled by someone that can't make the drive safely in a little rain. Great.

 – About 2 months ago.

I TOOK A DAY OFF WORK BECAUSE THESE MULACAHS TOLD ME MY PACKAGE WAS TO BE HERE 9-12 WITH MY PS5 NOW THEY SAID THEY CANT MAKE IT!...

I TOOK A DAY OFF WORK BECAUSE THESE MULACAHS TOLD ME MY PACKAGE WAS TO BE HERE 9-12 WITH MY PS5 NOW THEY SAID THEY CANT MAKE IT!

 – About 2 months ago.

Eat shit UPS. ...

Eat shit UPS.

 – About 2 months ago.

My brother package has been “In-Transit” from California for 6 days now. Package coming to Maryland, but I got a message saying “package scheduled for tomorrow” (today) but no update to where...

My brother package has been “In-Transit” from California for 6 days now. Package coming to Maryland, but I got a message saying “package scheduled for tomorrow” (today) but no update to where it is. f%@k UPS. This is why I use usps

 – About 2 months ago.

I called UPS about my missing package. The girl who pick up literally said "f%@k" to me. What a great company!...

I called UPS about my missing package. The girl who pick up literally said "f%@k" to me. What a great company!

 – About 2 months ago.

My package was out for delivery for three days to Florida then it decided it was back in Texas at the origin point why the tracker gotta f%@king lie like that ...

My package was out for delivery for three days to Florida then it decided it was back in Texas at the origin point why the tracker gotta f%@king lie like that

 – About 2 months ago.

Lazy drivers won't deliver to your apartment door but rather the front door of the apartment building. Naturally, things get stolen! UPS is the reason porch pirates exist! USPS is the only one who...

Lazy drivers won't deliver to your apartment door but rather the front door of the apartment building. Naturally, things get stolen! UPS is the reason porch pirates exist! USPS is the only one who delivers into your locked mailbox!

 – About 2 months ago.

Ups sucks because when they make a completely stupid mistake and mis-deliver a package they don’t try to correct it they simply return it so the shipper and receiver has to reattempt a delivery yet...

Ups sucks because when they make a completely stupid mistake and mis-deliver a package they don’t try to correct it they simply return it so the shipper and receiver has to reattempt a delivery yet again no matter how long you’ve waited. ASSHOLES

 – About 2 months ago.

The worst f%@king company. God, I hate them. How come USPS which is allegedly "defunded" is so much faster, cheaper, and efficient than a for-profit company?...

The worst f%@king company. God, I hate them. How come USPS which is allegedly "defunded" is so much faster, cheaper, and efficient than a for-profit company?

 – About 2 months ago.

Day 4 now of just scanning my package and then letting it sit in the warehouse & not putting it on a truck. I call customer service and not a single person can give me any answer. They just say the...

Day 4 now of just scanning my package and then letting it sit in the warehouse & not putting it on a truck. I call customer service and not a single person can give me any answer. They just say the same thing every time “ well if not today, then possibly tomorrow it will be delivered” it’s a friggn $1600.00 item and I paid for express shipping because I needed it quickly! Unreal! I’ve never been so frustrated to the point I want to cry, in my life. It’s sitting in a warehouse that is legit 7 minutes from my house, but won’t fit in my car so I can’t pick it up. There’s a reason their uniforms and trucks are brown... cause they are legit shit.

 – About 2 months ago.

My package sat for 7 business days before they contacted me to let me know they needed me to fill out a customs form. Filled out out and emailed it back in 10 minutes. Two days later, package still...

My package sat for 7 business days before they contacted me to let me know they needed me to fill out a customs form. Filled out out and emailed it back in 10 minutes. Two days later, package still hasn't moved.

 – About 2 months ago.

Package gets rescanned every morning in the warehouse for 4 straight days. They don't need any paperwork, it's in my city! All they need to do is deliver it. 4 straight days, they just scan...

Package gets rescanned every morning in the warehouse for 4 straight days. They don't need any paperwork, it's in my city! All they need to do is deliver it. 4 straight days, they just scan it, and put it back on the shelf. Customer service is, of course, no help. Still waiting.

 – About 2 months ago.

Every time I order next day shipping I receive my package late to the point where I would have received it if I just selected the free shipping. Literally the worst shipping company in America. If...

Every time I order next day shipping I receive my package late to the point where I would have received it if I just selected the free shipping. Literally the worst shipping company in America. If someone put these dickheads of of business I think I’d shed a tear of happiness.

 – About 2 months ago.

Needed to return some unwanted body lotion to Amazon and went to the local UPS store. The young lady told me they couldn’t take it since the product contained alcohol! Told me to take it to the...

Needed to return some unwanted body lotion to Amazon and went to the local UPS store. The young lady told me they couldn’t take it since the product contained alcohol! Told me to take it to the “hub” in Leesburg, FL. The same place that has LOST three packages in three weeks. The lady at the hub said the store could have taken the package and that they were “stupid”. She got that part right!

 – About 2 months ago.

California mailing system s a joke. USPS and UPS I swear just do whatever the hell they want with zero care for customers or other peoples things. The amount of items I’ve “lost” or have gone...

California mailing system s a joke. USPS and UPS I swear just do whatever the hell they want with zero care for customers or other peoples things. The amount of items I’ve “lost” or have gone “missing” between these two are laughable. I can’t even tell you how many claims I’ve had to file which is useless cause they don’t do anything. UPS delivers my items to wrong address and I’m hoping whomever got a free pair of $180 Doc Martins is enjoying them! But at least I got a “I’m sorry” from UPS as if that is suppose to help me. Might as well have them drive a clown car. I’ve sat and watched UPS drivers just sit on their phones at the gas station near my house and the driver is just sitting there eating and playing on his phone for god knows how long but then I get a notification that says I have to wait until the next business to get my package! Amazon prime delivery really really needs to take over UPS.

 – About 2 months ago.

Paid for next day air since it’s a live animal and I’m told that there was some mix up and now I have to wait until tomorrow to get my package even though I paid $75 for it to come this morning...

Paid for next day air since it’s a live animal and I’m told that there was some mix up and now I have to wait until tomorrow to get my package even though I paid $75 for it to come this morning before 10:45 am next day ! Clearly UPS just does whatever the heck they want. My anima better be alive and okay or else all hell will break loose!

 – About 2 months ago.

Been waiting 4 days now for a $600 all glass terrarium that is coming from ranchco cucamonga yet I live 30 mins away in Victorville. But it’s taken 4 days now to reach me when I’m only 37 mins...

Been waiting 4 days now for a $600 all glass terrarium that is coming from ranchco cucamonga yet I live 30 mins away in Victorville. But it’s taken 4 days now to reach me when I’m only 37 mins away from the sender! But for 3 days now I’m told my package never made it on the truck and I have to wait another day, then another day and I’m told “it will arrive first thing tomorrow” but then nothing PUT IT ON THE DAMN TRUCK! Idk what I was thinking cause I’m use it will be thrown around and broken cause we all know how UPS used ppls packages as footballs.

 – About 2 months ago.

Every single package I order from ups is late, and their tracking absolutely sucks. It says it’s been departed from 4 days ago! Where is it? Actually tell me....

Every single package I order from ups is late, and their tracking absolutely sucks. It says it’s been departed from 4 days ago! Where is it? Actually tell me.

 – About 2 months ago.

What some dumb asses don’t even know how to make a route from one side of town back to the other. 3rd grade is alll you need to work for them. A bunch of dumb people. FedEx has at least 5th graders....

What some dumb asses don’t even know how to make a route from one side of town back to the other. 3rd grade is alll you need to work for them. A bunch of dumb people. FedEx has at least 5th graders.

 – About 2 months ago.

How the hell is this shitstorm of a delivery system still operational? Employees CONSTANTLY mis-scan packages, packages are constantly damaged, delivery drivers frequently ignore special instructions,...

How the hell is this shitstorm of a delivery system still operational? Employees CONSTANTLY mis-scan packages, packages are constantly damaged, delivery drivers frequently ignore special instructions, 2-day shipping is a goddamn scam, tracking is broken, and if you ever need to sign to receive a package, you might as well cancel your entire day because consistency is NOT remotely key to their business model and will show up at random hours of the day.

NEVER order electronics through UPS. Sorry, Newegg, but needing to RMA my 4th motherboard because of 'damaged in shipping' is f%@king ridiculous. For an idea of how packages will sometimes look in trucks, you can view the /r/UPS subreddit for the clusterf%@k they consider 'adequate' or 'efficient' loading.

The entire thing is a f%@king joke, and should be under investigation for the likely several million dollars they've collected for expedited shipping and failed to meet their end of the obligation. Money exchanged for goods is a legal contract, hold up your own f%@king end for once.

 – About 2 months ago.

I don’t have much money. When I buy a laptop I need for work, and it gets delivered to the wrong person.And UPS and the seller say it was delivered. And then I have to rely on the good will of an...

I don’t have much money. When I buy a laptop I need for work, and it gets delivered to the wrong person.And UPS and the seller say it was delivered. And then I have to rely on the good will of an odd stranger who signed for my package? My tax return just pissed away. Infuriated. Heartbroken. Sick. Pick one, I guess. If UPS were to be described in one word I would say “incompetent”.

 – About 2 months ago.

Do you think you can actually talk to someone here. Nope. Enter all this info then they hangout. The worst. ...

Do you think you can actually talk to someone here. Nope. Enter all this info then they hangout. The worst.

 – About 2 months ago.

UPS excels at being late every time / lying about where my packages are / loading packages onto the wrong trucks. Keep up the horrible work UPS!!!...

UPS excels at being late every time / lying about where my packages are / loading packages onto the wrong trucks. Keep up the horrible work UPS!!!