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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 10,323 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 36 minutes ago.

Worst shipping company ever... Not one package of mine (out going or incoming) has been delivered on time the past few years. Spent $80 for 2nd day air delivery a month ago and it took them 7 days to...

Worst shipping company ever... Not one package of mine (out going or incoming) has been delivered on time the past few years. Spent $80 for 2nd day air delivery a month ago and it took them 7 days to deliver my package. Last year they kept delivering my Amazon packages to my neighbor at 9pm - ringing the door bell. Needless to say, he got pissed and had words with me. It took me scouting and intercepting the driver to correct this problem. Three calls to customer service did nothing to correct it. When my packages do get delivered they look like they have been used as a rugby ball, with some items being damaged. Worthless company that hire worthless people!

 – About 8 hours ago.

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 – About 12 hours ago.

Need some assistance, try this contact at UPS.

Renu
604-279-2709
rbadasha@ups.com............

Need some assistance, try this contact at UPS.

Renu
604-279-2709
rbadasha@ups.com.........

 – About 15 hours ago.

> My package is sitting in a hub an hour away from me. They won't let me come get it because the hub is "too big". Told me to just wait until Monday when it's expected to be delivered....

> My package is sitting in a hub an hour away from me. They won't let me come get it because the hub is "too big". Told me to just wait until Monday when it's expected to be delivered. So I have to wait 3 days for something that would take me an hour just to go pick up directly.

I feel your frustration, tried to do the same things last Friday, they said I had to wait until Monday.
Delivery postponed on Monday evening to Tuesday.
Tuesday morning, I call when it says it's on the truck (yay!)
But then, on Tuesday evening, back to In Transit at the same facility. Still not allowed to pick it up.

Wednesday, same thing.
Today is Thursday, I called this morning and they said it would be here at noon. It's nearly 6PM, and when I called they said it would come by EOD.

I'll wait another hour, but at this point I expect the same message "In transit" to pop up eventually. And tomorrow, it's Friday again! So I'll have the pleasure of repeating the same thing another process :-D


#boycottUPS

 – About 15 hours ago.

UPS sucks in Canada too.

I hope they go out of business (though I'd be sorry for all the employees, at least the good ones if there are any..)...

UPS sucks in Canada too.

I hope they go out of business (though I'd be sorry for all the employees, at least the good ones if there are any..)

 – About 23 hours ago.

2nd Day Air means just that. Not “Oh it might get there in 2 days, but could be 5”. Had an item shipped on Monday 2nd day air a with delivery date of Wednesday. The UPS truck was delivering other...

2nd Day Air means just that. Not “Oh it might get there in 2 days, but could be 5”. Had an item shipped on Monday 2nd day air a with delivery date of Wednesday. The UPS truck was delivering other packages to our neighbors then hopped back in his truck to take off. I was able to catch him and ask if he a had a package for our address. His exact words “Yea I couldn’t find it on my truck, it may be on another truck in the area. If it’s not delivered today it will probably be delivered Friday”. WTF!!! You have ONE JOB!!
Hey UPS, if you need a new CEO to get your company back on track, hit me up. Obviously your current CEO has his head so far up his ass he can’t see his company going the toilet. I bet company moral is right there as well.
Oh and customer service on the phone, once you finally get to speak to someone, COMPLETE SHIT! A different story for another time.

 – About 1 Day ago.

i paid 24$ on next day air shipping and the delivery got close before saying "delivery has been rescheduled" for 4 DAYS FROM NOW...

i paid 24$ on next day air shipping and the delivery got close before saying "delivery has been rescheduled" for 4 DAYS FROM NOW

 – About 1 Day ago.

I have a package coming today with signature confirmation. UPS tells me
To expect my package “before 9pm”. I spend my whole day waiting just to have my expected delivery date still shown...

I have a package coming today with signature confirmation. UPS tells me
To expect my package “before 9pm”. I spend my whole day waiting just to have my expected delivery date still shown as”before 9pm” even though it’s already after midnight. I spent my whole day waiting on an absurd time frame just for nothing to ever show. I hate ups. USPS all day

 – About 1 Day ago.

One time I saw the UPS guy shit on my lawn. ...

One time I saw the UPS guy shit on my lawn.

 – About 2 days ago.

Tests your patience? How far you could take?Come on when it is scheduled on time and delivers a package like after forever!!UPS does not value your time and emergencies....

Tests your patience? How far you could take?Come on when it is scheduled on time and delivers a package like after forever!!UPS does not value your time and emergencies.

 – About 2 days ago.

Complete disaster...they should not be in business...

Complete disaster...they should not be in business

 – About 2 days ago.

Your company is a complete joke and i would never use or recommend you service. It amazing how inept your service is. For the time it took navigate your site i could have drove and picked up my...

Your company is a complete joke and i would never use or recommend you service. It amazing how inept your service is. For the time it took navigate your site i could have drove and picked up my package. For starters i never said i would pick up my package but ok then i spent countless hours calling as no live people and your site give zero mean zero info on where to pick it up. Turns out there was another phone number on the back of the slip. Great finally got the address to pick up my package over 1 hour round trip stupid but again ok. The recording said pick up from 8 to 10 or 3 to 5. I got to the site at 3 sharp then i was informed the actual time is 5 to 7 WTF is going on with your company. What a complete joke. I cant believe a business can stay in business operating like UPS. Now i see why there sites like upssucks. Get your act together

 – About 2 days ago.

for real ups is really bad like i dont understand it shows delivery today and the fking stupid delivery man doesnt have any package from me and there own gps map shows is that truck like after that...

for real ups is really bad like i dont understand it shows delivery today and the fking stupid delivery man doesnt have any package from me and there own gps map shows is that truck like after that few min shows come next day by day, hey ups if u can see this u mom die and f%@k u

 – About 2 days ago.

Complete failure. The incompetence of UPS is absurd. Paid for next day air delivery of a part I needed. 7PM tonight their stupid tracking system still showed the estimated delivery time of 10:30AM....

Complete failure. The incompetence of UPS is absurd. Paid for next day air delivery of a part I needed. 7PM tonight their stupid tracking system still showed the estimated delivery time of 10:30AM. At least have enough common sense to make your embarrassment of an automated tracking system competent enough to not estimate a delivery time that is in the past. I'm running out of options. Fedex is even worse than UPS. I've been on hold for an hour to speak to a human being because their automated system is clearly useless. Sad thing is that I have no visions of the person I will eventually speak to, assuming my phone battery lasts that long, will have a snowball's chance in hell of giving me any more information than, "I'm sorry, I have no further information". Would someone please start a new delivery company that is competent OR take over one of these buffoons and manage it competently?

 – About 2 days ago.

Their virtual assistant is worthless. It gives you information that has nothing to do with the question I ask it.
It gives answers to questions you can find right there in the help section....

Their virtual assistant is worthless. It gives you information that has nothing to do with the question I ask it.
It gives answers to questions you can find right there in the help section.

 – About 3 days ago.

Payed the one day air shipping unaware that their policies of what a guarantee means has changed, which I partially blame the company selling me products on that. Big enough company, Bloom farms, they...

Payed the one day air shipping unaware that their policies of what a guarantee means has changed, which I partially blame the company selling me products on that. Big enough company, Bloom farms, they should inform their buyers because it also makes them look bad like they are part of this shipping scam. Anyways this product was bought on Sunday night, should be here Tuesday. Well here we are and UPS finally gets the package like at 2 PM Tuesday and says they will get it here later tonight..pretty cool right...then suddenly with no explanation UPS just changes their mind and say they won’t get it here until Wednesday morning. Like WTF

 – About 3 days ago.

Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure... its been a week, my package suposed to be here yesterday and they still dont...

Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure... its been a week, my package suposed to be here yesterday and they still dont deliver it...

 – About 3 days ago.

Your Christmas gifts WILL NOT arrive in time.
DO NOT use UPS. GUARANTEED!!!!
DO NOT get sucked into the extra fees and FALSE PROMISES. Use ANYBODY ELSE!...

Your Christmas gifts WILL NOT arrive in time.
DO NOT use UPS. GUARANTEED!!!!
DO NOT get sucked into the extra fees and FALSE PROMISES. Use ANYBODY ELSE!

 – About 3 days ago.

1 Day EXPEDITED shipping on a package ordered on a Friday (20th)....UPS didn't attempt to delivery until TODAY (11-24). Originally guaranteed by Monday 23rd. NOT!

Then, UPS comes to...

1 Day EXPEDITED shipping on a package ordered on a Friday (20th)....UPS didn't attempt to delivery until TODAY (11-24). Originally guaranteed by Monday 23rd. NOT!

Then, UPS comes to the door, knocks and is gone so fast that when someone came to the door they already left. Then they updated the shipping to be delivered to a UPS Access Point that ends up being a local CVS store.

Comments on UPS after EXTENSIVE search for an update show they won't even deliver it there until TOMORROW.

I ordered another Next-Day package with FedeX shipping and it arrived Monday as-expected. And I received the original UPS update after the one from FedeX. So UPS even picked up 1st!

UPS, I'd never buy anywhere that ships with you again. UPS suuuuucccckkkkkssssss.............!

This was in Florida.

 – About 3 days ago.

IF YOU WANT TO USE UPS TO DELIVER YOU YOUR PACKAGES THE NUMBER 1 REQUIREMENT IS THAT YOU NOT LIVE IN A GATED APARTMENT COMPEX. ...

IF YOU WANT TO USE UPS TO DELIVER YOU YOUR PACKAGES THE NUMBER 1 REQUIREMENT IS THAT YOU NOT LIVE IN A GATED APARTMENT COMPEX.

 – About 3 days ago.

FedEx and UPS are an oligopoly, they change in lock step. They offer similar service delivery products and gaurantees but due to the "coronovirus" wont guarantee anything, anymore (since...

FedEx and UPS are an oligopoly, they change in lock step. They offer similar service delivery products and gaurantees but due to the "coronovirus" wont guarantee anything, anymore (since 4/1/2020) BUT they will keep charging for these guaranteed Specific Products that aren't guaranteed. Where are the protection services groups? If you can't perform your advertised service for 10 MONTHS NOW, maybe its time to restate your service and stop selling things you can't perform at.

 – About 3 days ago.

I ordered my package November 21, they said it would come on the 24. Guess what? Now it is changed to the 25! It said "one day" shipping!...

I ordered my package November 21, they said it would come on the 24. Guess what? Now it is changed to the 25! It said "one day" shipping!

 – About 3 days ago.

UPS: either they say it will be delivered sometime during the whole day or give you a time range they never meet. Not the driver’s fault, but whoever runs their logistics needs a good kick out the...

UPS: either they say it will be delivered sometime during the whole day or give you a time range they never meet. Not the driver’s fault, but whoever runs their logistics needs a good kick out the door. Probably great for the shippers, but UPS sucks on the receiving end.

 – About 3 days ago.

not going to say that UPS sucks.. but they do seem highly inefficient. I had a delivery scheduled today 11/24/2020 by 9pm. I thought I was going to get lucky because the UPS driver stopped in front...

not going to say that UPS sucks.. but they do seem highly inefficient. I had a delivery scheduled today 11/24/2020 by 9pm. I thought I was going to get lucky because the UPS driver stopped in front of my place at 9:36am in the morning... about 12 hours early!!! Yes, it was the exact truck that had my shipment because the "follow my delivery" site had the truck parked right in front of my house. Anyway, the UPS driver got out of his truck and started walking toward my place (I live in a duplex). Instead, he delivered the package to the tenant on the other side of my duplex. SO CLOSE!! He was literally within 15 feet of my front door. Then, the driver got back into his truck and drove off.

I know that some packages have to be delivered by certain times if that is what the shipper purchased. My package is also technically not late, because it is not past 9pm. However, it left me thinking to myself how inefficient the UPS system must be.

With all the AI products that are on the market today. You would think that the delivery system on the UPS trucks would tell the driver... "You are currently delivering such and such package to such and such address. Oh, and by the way, you are already at the address that has a package scheduled to be delivered today as well. While you are here, go ahead and drop off that package"

While I don't fully understand the UPS system or even if my package was currently loaded on the truck that _would be_ making the delivery later (I assume they have to go back for reloads at certain points throughout the day), It does scream inefficiencies

Why didn't the UPS computer system identified that my package as well as my neighbors should go on the truck at the same time? Why didn't the computer system try to save on gas and time?

Anyway.. again, it isn't like my package is late or anything and I am not mad. Just wanted to post my observations somewhere. Thanks!

 – About 3 days ago.

This is not a vent - I am the Kettle Guy in Glendale - so far for the last 15 days - UPS is doing its job delivering packages on the day they have promised - hurray. Keep it up. If you are UPS you...

This is not a vent - I am the Kettle Guy in Glendale - so far for the last 15 days - UPS is doing its job delivering packages on the day they have promised - hurray. Keep it up. If you are UPS you have my appreciation. - finally :)

 – About 3 days ago.

Why so many dick sucking and ass eating comments here?...

Why so many dick sucking and ass eating comments here?

 – About 3 days ago.

Need some assistance, try this contact at UPS.

Renu
604-279-2709
rbadasha@ups.com.........

Need some assistance, try this contact at UPS.

Renu
604-279-2709
rbadasha@ups.com......

 – About 4 days ago.

So my package left Boise, ID on the 11/16h and arrived in Salt Lake City on 11/17... cool

The package left Salt Lake City on the 11/17 and arrived in Pinella's Park, FL. (WHERE I LIVE...

So my package left Boise, ID on the 11/16h and arrived in Salt Lake City on 11/17... cool

The package left Salt Lake City on the 11/17 and arrived in Pinella's Park, FL. (WHERE I LIVE and was delivered to the post office)

The package was then received in Orlando, FL on 11/21 to be sorted by the UPS Mail Innovations.. WTF?

The package was transferred on 11/21 from the UPS Mail Innovations to USPS for induction... OK...

The "In Transit" says the package will be delivered on 11/21 by 9PM... Uhm, today is the 23rd!

No package and no update... UPS, you are effing horrible. The deliver service is horrible. The systems are horrible...

With Amazon, you can track your package to the damn stop sign they're stopped at. I hope they put you out of business because your service is horrendous.

 – About 4 days ago.

I was thrilled to see my packages slated for delivery in 2 days on Nov 21! I knew it was too good to be true. Suddenly on the 20th this appeared in tracking:
"A late UPS trailer arrival has...

I was thrilled to see my packages slated for delivery in 2 days on Nov 21! I knew it was too good to be true. Suddenly on the 20th this appeared in tracking:
"A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible."
Package didn't arrive in next facility until the 22, which wasn't even the destination facility. It sat there all day then showed it departing a facility in another State which it never even showed it arriving at! Now the est deliver is 11/24---- 3 days past the original expected delivery! How was this alleged trailer so late??!! What was it doing?? Just sitting somewhere?? UPS is supposed to be moving packages 24 hours a day, that's there entire business.....packages!! I've had problems with ALL the carriers, none of them seem to know what their doing. But then again, this entire Country is a freakin mess!!!

 – About 4 days ago.

Why the heck is the detailed view no longer working? And is it me or are the tracking updates severely delayed? I check my package semi regularly and I see no updates, I check it later and there's...

Why the heck is the detailed view no longer working? And is it me or are the tracking updates severely delayed? I check my package semi regularly and I see no updates, I check it later and there's been an update for hours previously when I know I had checked and nothing was there. (Eg, I checked something at 2:00 PM Local time and nothing. I check back at midnight local time and it says it was scanned at noon local time).
It's still saying it's in the Louisville center with a last scan (import? departing scan? warehouse scan? No details are available, so I have no idea) but the projected delivery time is today. But it has no notice of it landing at the local hub and being transported to the delivery center or out for delivery.
X to doubt that it's being delivered today.

 – About 4 days ago.

Ups f%@king suck. Cant see detail view of delivery progress on the website anymore. And cant even get through to a agent. The claim process is bullshit!!!! f%@k them hope they go out of f%@king...

Ups f%@king suck. Cant see detail view of delivery progress on the website anymore. And cant even get through to a agent. The claim process is bullshit!!!! f%@k them hope they go out of f%@king buisness.

 – About 4 days ago.

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 – About 5 days ago.

So garbage ups is you have a whole website devoted to how sucky the service is . I placed an order last Monday told me Friday it should be here , I order a second item and it was shipped through usps...

So garbage ups is you have a whole website devoted to how sucky the service is . I placed an order last Monday told me Friday it should be here , I order a second item and it was shipped through usps Wednesday it got here Friday still waiting on fedex both were shipped from east coast . What a joke ups is

 – About 5 days ago.

Two orders from Moen sent by Surepost, 1st one took 17days to be delivered. 2nd was picked up on Nov 5th, transferred to USPS on the Nov. 9th, today is Nov. 21 and still not delivered! 16 days is...

Two orders from Moen sent by Surepost, 1st one took 17days to be delivered. 2nd was picked up on Nov 5th, transferred to USPS on the Nov. 9th, today is Nov. 21 and still not delivered! 16 days is totally unacceptable by these two carriers.Their prices keep rising and delivery keeps takinging longer and longer. Their unbashful Greed is becoming more than disgusting. Anyone using Surepost is a total Fool in my book.

 – About 5 days ago.

My order was shipped from California on Nov 12 to be delivered in Rockford, IL. On Nov 16 it was at a UPS center in Bedford, Illinois. From there the package disappeared. I filed a claim on Wednesday...

My order was shipped from California on Nov 12 to be delivered in Rockford, IL. On Nov 16 it was at a UPS center in Bedford, Illinois. From there the package disappeared. I filed a claim on Wednesday Nov 18 and all UPS says is they are trying to locate the package. It is now Saturday Nov 21 and I have not been called or heard anything back from UPS. No updates, no further information, nothing ! when I talked to customer service they said it may take 8-10 days to investigate the claim. UNACCEPTABLE!! If their tracking system can't even locate a package after 5 days they need to fix something because the system is broke.
UPS SUCKS!!

 – About 5 days ago.

This is the worst delivery service on the planet. I won't again buy anything that is shipped via these losers. ...

This is the worst delivery service on the planet. I won't again buy anything that is shipped via these losers.

 – About 1 Week ago.

I left the gate unlocked, front and back doors wide open but they NEVER attempted to come in and knock. They left a sticker telling me I’d have to wait for a Monday delivery (this is Friday) because...

I left the gate unlocked, front and back doors wide open but they NEVER attempted to come in and knock. They left a sticker telling me I’d have to wait for a Monday delivery (this is Friday) because it needs a +21 signature. I called the helpline and was able to redirect it for will-call pick up this evening. Fine. At least I get it tonight. It says I’ll be contacted within an hour to know when I can get my items. An hour later and I don’t see the update in the app so I get on Twitter and someone replies instantly to private message them. This first person says it will be there no worries. Fine. I sit tight. 6 hours later and I contact them again. This time the person says I made the change too late. Uhhh no. That’s not how this works. If my timing was the problem then the first agent would have said that. I’m so frustrated. I have no clue where my stuff is at this point.

 – About 1 Week ago.

Why the f%@k is my package sitting 2 hours away from me for a whole day? I will literally drive over there if it doesn't come in the next 2 days ...

Why the f%@k is my package sitting 2 hours away from me for a whole day? I will literally drive over there if it doesn't come in the next 2 days

 – About 1 Week ago.

Better Business Bureau gives UPS 1 start. Companies should stop using them. https://www.bbb.org/us/ga/atlanta/profile/delivery-service/united-parcel-service-0443-8866...

Better Business Bureau gives UPS 1 start. Companies should stop using them. https://www.bbb.org/us/ga/atlanta/profile/delivery-service/united-parcel-service-0443-8866

 – About 1 Week ago.

My package was supposed to be delivered yesterday by 9:00 PM, driver showed up at 11:00 AM, rummaged through his truck for 15 minutes and told me it must have been put on the wrong truck. OK, mistakes...

My package was supposed to be delivered yesterday by 9:00 PM, driver showed up at 11:00 AM, rummaged through his truck for 15 minutes and told me it must have been put on the wrong truck. OK, mistakes happen, he said he would try to reach the other trucks and went on to the rest of his route. 11:00 PM at night, tracking site still says out for delivery, I use the virtual text chat (worthless) and basically can't text chat to a real person until I type a swear word. Person on the chat goes away for long pauses and basically keep messaging me something to the effect of "sorry for your frustration, check back tomorrow". Clearly had no idea driver had not found it on their truck like he hadn't even reported it. This morning, called the 800 number, they said the local facility would call me back. Local facility calls me back at 11:00, obviously no one was doing anything because I had to re-explain that the drive had identified it as missing in my driveway 24 hours earlier. While on the phone, driver pulls back in my driveway to deliver the man times cheaper part of the order and I talk to him while the facility person was listening on the phone. His sentiment is this happens because of high volume and it will probably turn up in a day our two. I let him go and basically give the guy on the phone my WTF response. I can accept a mistake, I can't accept not caring about if you are ever going to find and deliver my package. He said sorry again and that they would do a sweep for it and call me back today. That was 6 hours ago and nothing, ans no update on the tracking site either. They either have a competency or a theft problem. Probably both. We will see. In the mean time I contacted the company I ordered from and initiated an investigation on their side, Apple. As you can guess the $30 dollar accessory was delivered without issue. The thousand dollar device is in the wind. UPS clearly doesn't care. I also told Apple I was disappointed they use them as a carrier, this is not the first time an order has not been delivered on time with no proactive communication what so ever.

 – About 1 Week ago.

f%@k UPS RIGHT UPS THEIR WORTHLESS ASSES. ...

f%@k UPS RIGHT UPS THEIR WORTHLESS ASSES.

 – About 1 Week ago.

They f%@king lost my package and now I won't be able to receive it because I'll be gone. And this was after I paid to upgrade it to their UPS Ground service.
f%@k UPS....

They f%@king lost my package and now I won't be able to receive it because I'll be gone. And this was after I paid to upgrade it to their UPS Ground service.
f%@k UPS.

 – About 1 Week ago.

Monday packages was out for delivery I asked if the delivery could be rescheduled because no one would be home to sign due to a death in the family. They agreed but the next scan said package could...

Monday packages was out for delivery I asked if the delivery could be rescheduled because no one would be home to sign due to a death in the family. They agreed but the next scan said package could not be located for intercept. Been 4 days still no updates or calls. The package was insured for $1200 i just dont understand how it goes from a truck to "nowhere to be found" either theft or incompetence. Customer service is a joke.

 – About 1 Week ago.

This company sucks dick. They smashed my purchase, then tried to make the shipper eat it then wouldnt pay ME back. I hate them they are total f%@king assholes...

This company sucks dick. They smashed my purchase, then tried to make the shipper eat it then wouldnt pay ME back. I hate them they are total f%@king assholes

 – About 1 Week ago.

UPS is absolutely horrible, They can't locate my packages even though they were scanned onto the truck and out for delivery but never delivered. No updated scans since the last scan on 11/13...

UPS is absolutely horrible, They can't locate my packages even though they were scanned onto the truck and out for delivery but never delivered. No updated scans since the last scan on 11/13 which was 6 days ago saying out for delivery. Called customer service multiple times and all they do is repeat the tracking info I can very plainly see on their website and ask the same questions over again which are in the case file that they never bother to read. They promised a call back from the local dispatch center within the hour multiple times and I have yet to receive a call from anyone. Completely useless customer service. Tried to open a claim for lost package and was promised I would receive an email with instructions which never showed up. I finally found the link though google (ups.com/claims) and filed the claim myself which they closed 24-hours later because they claimed they couldn't get in touch w/ the Shipper/Merchant within 24-hours to confirm contents??? After calling customer service for the 6th time, they claimed they would re-open the case to allow me to attach an invoice to the claim which they never did. I give up, will just submit a dispute w/ my CC company and never deal w/ UPS again or bother to call their customer non-service line... About 6-hours of my life on the phone with them that I will never get back. What a joke.

 – About 1 Week ago.

I'm so irritated. My package was supposed to be delivered Thursday, Nov. 12, but instead sat in the destination facility for 3 days, with no updates. I made an inquiry, and suddenly the tracking...

I'm so irritated. My package was supposed to be delivered Thursday, Nov. 12, but instead sat in the destination facility for 3 days, with no updates. I made an inquiry, and suddenly the tracking updated to show the package was in Idaho. I live in Illinois. New delivery date is tomorrow, but the package again has been sitting near my town for over 24 hours, so we'll see.

 – About 1 Week ago.

Contacted UPS to get a refund on my shipping charges as per UPS guarantee (1 day service turned into 6 day service). UPS told me they have a 90% on time delivery record and are proud of...

Contacted UPS to get a refund on my shipping charges as per UPS guarantee (1 day service turned into 6 day service). UPS told me they have a 90% on time delivery record and are proud of it....yikes!

Also told me they have "suspended the UPS service guarantee for all shipments from any origin to any destination" until further notice. WOW! Does that include incompetency? Yes it does!

They must be saving a bundle of cash on their shipping guarantee if you consider 10% on how many billions of dollars they charge in shipping costs every year. Hmmmm? Maybe they would be a good company to invest in rather then using.

 – About 1 Week ago.

So my phone battery started welling last week, ugh, gotta replace it, right? I ordered a new battery from Amazon on Saturday, it's now Thursday, and UPS decided not to deliver my battery. I...

So my phone battery started welling last week, ugh, gotta replace it, right? I ordered a new battery from Amazon on Saturday, it's now Thursday, and UPS decided not to deliver my battery. I haven't been able to use my phone for almost a week.

 – About 1 Week ago.

Every time I have a package with signature, it's a headache. Yesterday, "we missed you"
note. Ok I guess I was not home. Today, "we missed you" again. I made sure to stay...

Every time I have a package with signature, it's a headache. Yesterday, "we missed you"
note. Ok I guess I was not home. Today, "we missed you" again. I made sure to stay home ALL freaking day waiting for the package to arrive. Guess what? Nobody ringed my bell. I even went down to check my bells (I have 2), all working perfectly. UPS guy! How did you missed me if I was home? C'mon.

 – About 1 Week ago.

Have been expecting a package I ordered from Best Buy through UPS for the last 3 days, still hasn’t arrived. Absolutely terrible and unreliable delivery compared to other companies in 2020. I...

Have been expecting a package I ordered from Best Buy through UPS for the last 3 days, still hasn’t arrived. Absolutely terrible and unreliable delivery compared to other companies in 2020. I sincerely hope I never have to deal with UPS again while shopping online. The package is coming from California, and I live in Arizona!

 – About 1 Week ago.

For the second time in two weeks, I ordered something off Amazon that shipped using UPS Next Day Air Saver - both times, the items didn't arrive by 9pm on the delivery date. Both times, the item...

For the second time in two weeks, I ordered something off Amazon that shipped using UPS Next Day Air Saver - both times, the items didn't arrive by 9pm on the delivery date. Both times, the item seems to get stuck somewhere in the sorting center and the information never updates.

With the first one, I was able to cancel with Amazon right away for some reason. Perhaps it was the low price, I'm not sure (just some book shelf dowels). With this one, I have to wait two full days for a delivery attempt before I can request a refund.

I want to cancel the order and just buy elsewhere, but now I have to wait and see if they actually deliver it (any other time this happened to me, it never arrived), while seeing that the information never updated at UPS. Meanwhile, I saw the driver across the street yesterday and thought, "Oh, should be here shortly."

Like I said, I already know it's not coming. The box is sitting somewhere waiting to be discovered. I want to order the books elsewhere, but my luck this will be the one time it actually shows up, so I wait. I already complained to Amazon and received a $10 credit. They should know that when they pay for UPS Next Day Air Saver and have done due diligence on their end, UPS doesn't care AT ALL that the package even arrives. If they have to give out credits every time it happens, maybe something will actually change.

 – About 1 Week ago.

Ups took my order on guest account, payment by paypal, to return to error screen. Customer services useless, suggesting fraud system blocking payment. Try refreshing ypir screen. Now general 404 type ...

Ups took my order on guest account, payment by paypal, to return to error screen. Customer services useless, suggesting fraud system blocking payment. Try refreshing ypir screen. Now general 404 type screen, so data lost....Technical support also useless, says yeah they've been having a lot of that lately. No way they can find my order now. So they tell me, Log in and.......I havent got an account...... Ok create one, avoid paypal and raise another order.
What about my payment, authorised by CC company and Paypal? Oh you should het that bavk in a few days.
No tracking nr, no order nr, no refetence nr...

 – About 1 Week ago.

Orders 3 items from 3 different company's Dell, JBL and one other. They all originated out of Smyrna TN. All 3 packages have been there for a week.with no movement. UPS is a joke. ...

Orders 3 items from 3 different company's Dell, JBL and one other. They all originated out of Smyrna TN. All 3 packages have been there for a week.with no movement. UPS is a joke.

 – About 1 Week ago.

My package after being back ordered was finally shipped on October 23 from Kentucky (I'm in California) by October 30, it made it to L.A. where I live. It's now November 18, and in the last 19...

My package after being back ordered was finally shipped on October 23 from Kentucky (I'm in California) by October 30, it made it to L.A. where I live. It's now November 18, and in the last 19 days now, they've been passing it back and forth between a UPS sorting center and local post offices. I'm sure that it's making circles around me.

This is the 3rd package that UPS has managed to royally f%@k up in less than a month!!

Unfortunately, I cannot choose what service the seller will use.

FedEx, DHL, and USPS NEVER give me issues. But holy shit UPS takes the cake.

Dogshit service with dogshit customer service.

If you want something delivered use FedEX.

 – About 1 Week ago.

My mailbox is over a mile down the hill from my home. It is next to the main road out in the open. 8 times in a row, they dropped it there and said "delivered" each of those 8 times, my...

My mailbox is over a mile down the hill from my home. It is next to the main road out in the open. 8 times in a row, they dropped it there and said "delivered" each of those 8 times, my property was stolen. Amazon insists on using them and it pisses me off to no end

 – About 1 Week ago.

everytime they deliver they drop off my package at the neighbors house, f%@king shitbags...

everytime they deliver they drop off my package at the neighbors house, f%@king shitbags

 – About 1 Week ago.

BEWARE!! You pay for what you get!! Stop paying for UPS shipping and you're no longer feeding the problem. Isolated complaints will never solve this. The only way to make this go away is to stop...

BEWARE!! You pay for what you get!! Stop paying for UPS shipping and you're no longer feeding the problem. Isolated complaints will never solve this. The only way to make this go away is to stop doing business with them. More than 10K of us have invested enough time to complain on this website. That;s 10K customers UPS should lose. multiply that by the factors of 10-100 and we're over a million.

 – About 1 Week ago.

First my delivery was supposed to be done 24 hours ago....
Then they say they cannot find my package...
Now the package is supposed to be delivered between 8:45 AM and 12:45 PM...and now...

First my delivery was supposed to be done 24 hours ago....
Then they say they cannot find my package...
Now the package is supposed to be delivered between 8:45 AM and 12:45 PM...and now it's 1:13 PM.


The most f%@king incompetent company I have ever worked with. Save yourself the time and hassle and just order from Amazon

 – About 1 Week ago.

My package says rescheduled delivery and it’s never gonna arrive...

My package says rescheduled delivery and it’s never gonna arrive

 – About 1 Week ago.

They just suck. 8 out of 10 deliveries by them has issues ranging from driver not attempting to ring the bell, to unrequested drop off at pickup, to packages being lost during transport. In the latter...

They just suck. 8 out of 10 deliveries by them has issues ranging from driver not attempting to ring the bell, to unrequested drop off at pickup, to packages being lost during transport. In the latter case, they will never admit and keep you waiting in vain. And all this for a premium price!
Furthermore they hide behind a curtain of shitty bots and automated calls to hinder customers contacting them. Too bad you usually don't know what service a company uses, but if i see UPS, i'll skip from now on.

 – About 1 Week ago.

Why does it say delivered when it’s not there like don’t say delivered if it is not f%@king there. I spent way to god damn much f%@king money for them to some how f%@k up my package delivery,...

Why does it say delivered when it’s not there like don’t say delivered if it is not f%@king there. I spent way to god damn much f%@king money for them to some how f%@k up my package delivery,

 – About 1 Week ago.

I am an Amazon seller that ship my own orders. Customer did not receive package after 7 days. I checked tracking app for tracking code 1Z15V4E0309385806 and UPS detail shows that the package was...

I am an Amazon seller that ship my own orders. Customer did not receive package after 7 days. I checked tracking app for tracking code 1Z15V4E0309385806 and UPS detail shows that the package was never delivered but lost in a distribution center. Claim has been filed over 2 months ago and Tracking app shows that a claim for this is pending. UPS has not contacted me nor have I been able to get any response from UPS about the claim. This is an open and shut case that UPS lost the package internally but the claim is in a black hole. Yes, the name of this website says it all. UPS if you follow this board and check this tracking number to do what is right, I will retract my comment.

 – About 1 Week ago.

2 day shipping... it's 7 days now with no word. Contacted the company I ordered from to let them know. They checked and told me UPS said they tried on day 2 but could not deliver "due to...

2 day shipping... it's 7 days now with no word. Contacted the company I ordered from to let them know. They checked and told me UPS said they tried on day 2 but could not deliver "due to closed building". I LIVE IN A RESIDENTIAL DUPLEX IN A RESIDENTIAL AREA! They left no note, nothing. And that's it! NO FURTHER ATTEMPTS!!! WTF!!! ASSHOLES! I woulda called them myself but the company I purchased from gave a tracking number that only linked back to their website with no mention of who the delivery service was. They used to deliver direct. ANYWAYS, WTF UPS!!! I will NEVER use or recommend them ever! Meanwhile, I wonder if they can manage to deliver my pkg (no sig needed) this is not a risky neighborhood. They have never pulled this shit before, but maybe cas most pp quit using them! That's all I can think or else they just hired somebody who's beyond clueless. I'll b generous and blame it on the deep state w their covid bs. They have some super bad karma coming, but maybe that's just what they want.Well they asked for it, they gonna get it!

 – About 1 Week ago.

Ps5 out for delivery Friday 8am...5pm driver delivers game no system and says he doesn’t have it, I call Customer service they say not to worry it’s out for delivery..7pm I call again was told not...

Ps5 out for delivery Friday 8am...5pm driver delivers game no system and says he doesn’t have it, I call Customer service they say not to worry it’s out for delivery..7pm I call again was told not to worry ...8,9,10,11,12 no package mind you even during Christmas they don’t deliver past 9...3am update status “attempt Ed delivery 1130pm signature required will attempt next business day”. Saturday 9am chat with customer service should be out today..11ap phone chat package isn’t in a truck..2pm customer service and supervisor unable to reach facility..5pm callback from supervisor assuring me package will go out Monday and local dispatch will call me Monday morning..Monday no update on package 10am received call saying they can’t guarantee today now wtf!!! 11am chat with customer service I want to pick up she put in request an I should receive a call within 1 hr..1pm chat with cs no call cannot switch me to supervisor now I’m being told I can’t pick up ..130pm called Customer service told it’s on its way .8pm Facebook more apologies no solution..it’s now 930 pm no ps5 3 days of calls with no help just more excuses...ups facility is 5 minutes down the road f%@k UPS!!

 – About 2 weeks ago.

Waited by window 11/14 and opened gate so driver wouldn’t think they didn’t have access and drive by. Driver drove by didn’t even stop to leave notice just marked the delivery as attempted.

Waited by window 11/14 and opened gate so driver wouldn’t think they didn’t have access and drive by. Driver drove by didn’t even stop to leave notice just marked the delivery as attempted.

11/16 next business day the delivery estimate had 9:45-1:45. Alternated waiting outside for package with wife and package has still not arrived as of 5:00pm. A ups truck did drive by around 4 but did not stop despite seeing us waiting outside. Hoping it was just not the right truck at this point...

 – About 2 weeks ago.

Delivery attempt 1 on Friday 11/13/20 at 1:30pm. Next day says out for delivery. Never showed up. Today Monday 11/16/20 second attempt delivery at 11:57am. Of course I work. Are these people all...

Delivery attempt 1 on Friday 11/13/20 at 1:30pm. Next day says out for delivery. Never showed up. Today Monday 11/16/20 second attempt delivery at 11:57am. Of course I work. Are these people all idiots? You need me to sign. Deliver it after 5pm you morons.

 – About 2 weeks ago.

It's a good thing I only upgrade my Alienware laptop every 5 years. Its the same Schtick every time. Leave china, arrive Alaska leave Alaska arrive Kentucky, leave Kentucky arrive Georgia...A...

It's a good thing I only upgrade my Alienware laptop every 5 years. Its the same Schtick every time. Leave china, arrive Alaska leave Alaska arrive Kentucky, leave Kentucky arrive Georgia...A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Delivery will be delayed by one business day. Goes back to Alaska, returns to Kentucky, Import scan. Still waiting, You can't make this up.

 – About 2 weeks ago.

UPS is one of the best delivery companies in my area. Always on time with very few shipments a day early or a day late. Polite. Deliveries arrive between 11-30am to 5:45pm. 1 damage over 500...

UPS is one of the best delivery companies in my area. Always on time with very few shipments a day early or a day late. Polite. Deliveries arrive between 11-30am to 5:45pm. 1 damage over 500 deliveries in a life time. Called shipper, they sent a call pickup and was replaced the day they picked up the damage in 2-business days.

No complaints whatsoever and the good needs recognized here along with the bad.

I'm happy. 😊

 – About 2 weeks ago.

UPS delivered a brand new iPhone 12 box on my FRONT DOORSTEP, in the middle of NYC, with NO signature required and no thought. Package was gone when I checked for it, of course. “In investigation”...

UPS delivered a brand new iPhone 12 box on my FRONT DOORSTEP, in the middle of NYC, with NO signature required and no thought. Package was gone when I checked for it, of course. “In investigation” with no outcome. Guess what? I’m out $1,200 and no phone. Apple won’t recoup me but are working with their worthless “investigation.” Worthless, careless, inhumane company.

 – About 2 weeks ago.

@UPS Madison WI. "Packages Delivered" NOT. Never received. Mysteriously missing 2 packages... How ya gonna handle the holidays? #FIND MY PACKAGES ...

@UPS Madison WI. "Packages Delivered" NOT. Never received. Mysteriously missing 2 packages... How ya gonna handle the holidays? #FIND MY PACKAGES

 – About 2 weeks ago.

Need some assistance, try this contact at UPS.

Renu
604-279-2709
rbadasha@ups.com......

Need some assistance, try this contact at UPS.

Renu
604-279-2709
rbadasha@ups.com...

 – About 2 weeks ago.

UPS has had my PS5 in a facility 15 minutes away from me for 3 days, in transit? Right. f%@k this company, I hope coronavirus ends them....

UPS has had my PS5 in a facility 15 minutes away from me for 3 days, in transit? Right. f%@k this company, I hope coronavirus ends them.

 – About 2 weeks ago.

I'm convinced that UPS is f%@king with me and intentionally not delivering my package. It is solely the actions of the customer service reps. If they deny me my package tomorrow, I am literally...

I'm convinced that UPS is f%@king with me and intentionally not delivering my package. It is solely the actions of the customer service reps. If they deny me my package tomorrow, I am literally going to go to a police station. I don't know if it will do any good, but, it is like stealing in a sense. Who knows, I may take care of it myself and then I will end up in jail. I hate these motherf%@kers, I don't know how they get business with fed x being far superior. No comparison.

 – About 2 weeks ago.

How is this company still in business? "Package is out for delivery" Estimated time: By 9:00 PM. WTF? Customers are expected to wait by there door for 12 hrs. It may be there at 9:00AM or...

How is this company still in business? "Package is out for delivery" Estimated time: By 9:00 PM. WTF? Customers are expected to wait by there door for 12 hrs. It may be there at 9:00AM or maybe 9:00PM or anytime in between. If you actually wait on hold for 45 mins and talk to a customer service rep, you soon learn that they enjoy letting you know that you are f%@ked and there isn't a damn thing you can do about it. Seriously, they seem so satisfied and more determined to delay your package than to actually deliver it. When they don't make the "by 9:00 PM delivery time" that they promise, but not quite guarantee, they just carelessly tell you it will go out on the next business day. Delivering packages to the correct address within the time frame that was paid for by the customer is NOT A PRIORITY! Every time I have had to deal with UPS, there is problems. This may sound crazy, but, I think a lot of it is intentional. I don't blame the drivers, I feel for them. They get nitpicked on everything from their shoelaces to the microscopic facial hair that isn't visible, but somehow, wasn't up to the nazi standards of shaving. Then they get run into the ground and treated like a criminal if they get hurt. Nazi managers and issue plagued customer service reps.

 – About 2 weeks ago.

*update #3* Package has been delayed to Wednesday and UPS is officially worse than the USPS. f%@k UPS...

*update #3* Package has been delayed to Wednesday and UPS is officially worse than the USPS. f%@k UPS

 – About 2 weeks ago.

*update #2* 10 hours later with no package and UPS still sucks ass. #f%@kUPS...

*update #2* 10 hours later with no package and UPS still sucks ass. #f%@kUPS

 – About 2 weeks ago.

*update* UPS is still f%@king shit...

*update* UPS is still f%@king shit

 – About 2 weeks ago.

f%@k UPS. They suck. Complete shit. f%@k UPS again. Can’t even deliver a mans ps5 on time. In transit my ass. f%@k UPS...

f%@k UPS. They suck. Complete shit. f%@k UPS again. Can’t even deliver a mans ps5 on time. In transit my ass. f%@k UPS

 – About 2 weeks ago.

From now on I’m just gonna pay the few extra bucks for FedEx!!
...

From now on I’m just gonna pay the few extra bucks for FedEx!!

 – About 2 weeks ago.

You actually talked to a person. Damn... good on ya...

You actually talked to a person. Damn... good on ya

 – About 2 weeks ago.

I was supposed to receive package thursday. Friday morning 8:30 am package was on truck to be delivered per tracking. Then at 9:05 am package was back in transit. Its now saturday and still no...

I was supposed to receive package thursday. Friday morning 8:30 am package was on truck to be delivered per tracking. Then at 9:05 am package was back in transit. Its now saturday and still no delivery update. UPS sucks ass. Never reliable.

 – About 2 weeks ago.

I am a small browner and we have been using UPS for a couple years and THEY SUCK!!!!!!!!! They are consistently losing packages and their customer service is HORRRRRRIBLE!

I wish they...

I am a small browner and we have been using UPS for a couple years and THEY SUCK!!!!!!!!! They are consistently losing packages and their customer service is HORRRRRRIBLE!

I wish they would just go away and die.

 – About 2 weeks ago.

Package says it's being delivered today and it hasn't even been loaded onto the truck at almost 11:30AM which means I won't even get the package at least until Monday since they suck and...

Package says it's being delivered today and it hasn't even been loaded onto the truck at almost 11:30AM which means I won't even get the package at least until Monday since they suck and can't deliver on Sunday like every other service out there

 – About 2 weeks ago.

On Thursday, I sent a letter via UPS next day air to a location about 20 miles away.
On Saturday they show its scheduled for Monday delivery. So Next Day Air means 4 day air?
Also there is...

On Thursday, I sent a letter via UPS next day air to a location about 20 miles away.
On Saturday they show its scheduled for Monday delivery. So Next Day Air means 4 day air?
Also there is no good way to complain.

 – About 2 weeks ago.

Attempted delivery. Left a notice on my door for a different pickup. Wrong tracking number. Wrong InfoNotice number. Their support is completely useless. They just keep telling me to enter the...

Attempted delivery. Left a notice on my door for a different pickup. Wrong tracking number. Wrong InfoNotice number. Their support is completely useless. They just keep telling me to enter the InfoNotice number. I explain again that the notice was for the wrong delivery and is not correct. Round and round we go. Completely useless.

 – About 2 weeks ago.

Out for Scheduled delivery by 9pm today... stayed home all day, nothing. Downloaded the app... totally useless. Says sign up for UPS choice for further details... so I sign up, ask for details, and am...

Out for Scheduled delivery by 9pm today... stayed home all day, nothing. Downloaded the app... totally useless. Says sign up for UPS choice for further details... so I sign up, ask for details, and am redirected to the useless app.

I have had 12 hours of time wasted today waiting on an electronics package.

Utterly terrible. f%@k you, UPS.

 – About 2 weeks ago.

UPS is trash... this morning at 8am says my iPhone is out for delivery... and they don't deliver all day. clicked "follow my delivery" and delivery truck is at the UPS hub all day not...

UPS is trash... this morning at 8am says my iPhone is out for delivery... and they don't deliver all day. clicked "follow my delivery" and delivery truck is at the UPS hub all day not moving. then at 10pm they say I requested a delivery change (I didn't) and now it's delivering on Monday... so annoying

 – About 2 weeks ago.

They were right outside my place 8 hours ago - they were on my doorstep!!!! Why didn't they deliver then? The stupid truck has been driving all over the place for the last 8 hours and I sit here...

They were right outside my place 8 hours ago - they were on my doorstep!!!! Why didn't they deliver then? The stupid truck has been driving all over the place for the last 8 hours and I sit here waiting for the bastards when they were right outside!!!! Why?????

 – About 2 weeks ago.

I'm so f%@king angry because UPS IS THE MOST IRRESPONSIBLE AND STUPID COMPANY THAT I'VE EVER SEEN.
Two days ago, I scheduled for a returned-packages-pick-up service from UPS. However,...

I'm so f%@king angry because UPS IS THE MOST IRRESPONSIBLE AND STUPID COMPANY THAT I'VE EVER SEEN.
Two days ago, I scheduled for a returned-packages-pick-up service from UPS. However, that UPS pick up man didn't knock my door to take my returned packages, instead, he took away all three of my JUST-DELIVERED PACKAGES away WITHOUT MY CONSENT. Since those three packages all contain fresh food, I called UPS several times to let them stop the return process and redelivered those packages back to me.
However, all UPS agents did was gave me their FAKE PROMISES and now my packages have been delivered to Amazon without any changes. And I'm pretty sure that all fresh food contain inside have already went bad, but UPS refused to do anything and just let me to contact Amazon. WHAT THE f%@k???

 – About 2 weeks ago.

I get all the way to the ups facility 30 miles away where my package is being brought because apparently it was supposed to be signed for and only to find out that my ups truck isn’t there yet and...

I get all the way to the ups facility 30 miles away where my package is being brought because apparently it was supposed to be signed for and only to find out that my ups truck isn’t there yet and they close at 7pm so I can’t get my iPhone until Monday morning where I have to drive 30 miles back there

 – About 2 weeks ago.

They dont come to my house till like 11pm...

They dont come to my house till like 11pm

 – About 2 weeks ago.

f%@k. It turns out my package can only be delivered during weekdays and requires a signature.

I work for a living, so I can't just suddenly take a day off from work.

Now...

f%@k. It turns out my package can only be delivered during weekdays and requires a signature.

I work for a living, so I can't just suddenly take a day off from work.

Now my next date is Monday, and I have no plan to receive my package. I needed it today.

 – About 2 weeks ago.

Garbage delivery service 2 delays in a row now package won't come till Monday. Defund ups...

Garbage delivery service 2 delays in a row now package won't come till Monday. Defund ups

 – About 2 weeks ago.

The UPS site said they could track my delivery on a map. It was working and the delivery was near my house. An hour later, at about 230 pm, the map disappeared and said tracking was no longer...

The UPS site said they could track my delivery on a map. It was working and the delivery was near my house. An hour later, at about 230 pm, the map disappeared and said tracking was no longer available. Now it says it will be delivered before 9 pm. I highly doubt it, because whenever the map disappears, it usually means they give up and will deliver the next business day. By the way, this was scheduled to be delivered yesterday. They do this crap all the time. I wouldn't be surprised if they say later that they made an attempt to deliver. Stop lying, UPS!

 – About 2 weeks ago.

ups literally f%@king sucks. how the f%@k is it that my package that was literalky loaded at 4am, dispatched in the delivery mobile at 8am and its 4:30pm now and i havent f%@king got it. it says by...

ups literally f%@king sucks. how the f%@k is it that my package that was literalky loaded at 4am, dispatched in the delivery mobile at 8am and its 4:30pm now and i havent f%@king got it. it says by 9pm today knowing damn well ups doesnt even deliver after 5 or 6pm in nyc. lazy mfs im tired of this. its a 2 day air package too aswell, service sucks

 – About 2 weeks ago.

My package is sitting in a hub an hour away from me. They won't let me come get it because the hub is "too big". Told me to just wait until Monday when it's expected to be delivered....

My package is sitting in a hub an hour away from me. They won't let me come get it because the hub is "too big". Told me to just wait until Monday when it's expected to be delivered. So I have to wait 3 days for something that would take me an hour just to go pick up directly.

 – About 2 weeks ago.

UPS delivered my package to the wrong address and then told me I needed to contact the seller... Likes its the sellers f%@king responsibility? I double checked and sure enough I input the proper...

UPS delivered my package to the wrong address and then told me I needed to contact the seller... Likes its the sellers f%@king responsibility? I double checked and sure enough I input the proper address. f%@king c*nts!

 – About 2 weeks ago.

WARNING...WARNING...WARNING

Suspension of Service Guarantee
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any...

WARNING...WARNING...WARNING

Suspension of Service Guarantee
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination.

THIS EVEN APPLIES WHEN UPS SCREWS UP...

Delay number 1....UPS driver tried to collect taxes on package that we had already paid by "self clearing", result, the driver refused to deliver the package to us.

Delay number 2...UPS incorrectly sorts package which causes another delay in delivery.

Bottom line, 1 day service ended being 6 day service, which had nothing to do with Covid-19! It had to do with incompetency.

 – About 2 weeks ago.

I've been waiting for 3 packages, all of them are delayed!!! One of them has been stuck in JAX, FL for a 1 week and this morning I receive a txt that just left Clearwater, FL. How can it be?...

I've been waiting for 3 packages, all of them are delayed!!! One of them has been stuck in JAX, FL for a 1 week and this morning I receive a txt that just left Clearwater, FL. How can it be? Opposite sides of the Florida state. Because they keep changing delivery days we cannot filed a claim. Of course!!! And another week goes by....

 – About 2 weeks ago.

Ordered a guitar amplifier from reverb. Still waiting to play the brand new guitar I got a few days ago. Both the guitar and cable were sent by FedEx got here earlier than original estimated delivery...

Ordered a guitar amplifier from reverb. Still waiting to play the brand new guitar I got a few days ago. Both the guitar and cable were sent by FedEx got here earlier than original estimated delivery date. Amp delivered by UPS as supposed to get here the 10th but kept getting delayed. Again it said it was supposed to arrive today (the 12th) by 9pm. Its 10:19pm right now and it hasn't arrived. Not only thayt but their tracking doesn't tell you anything. Both USPS and FedEx give more detail and seem to deliver on time. The guitar I ordered went from New Jersey to California and got here 2 days early. This amp came from Mississippi and has taken double the time and its still not here. NEVER USE UPS!!!!!

 – About 2 weeks ago.

Also if you have a shipper account and are paying by invoice it is about 10-20% more and on top of that they will add on made up fees to your bill. For example I shipped to one customer who had an...

Also if you have a shipper account and are paying by invoice it is about 10-20% more and on top of that they will add on made up fees to your bill. For example I shipped to one customer who had an address listed as APT 3B , UPS claims it was B3 and for this error they wanted to charge some made up address correction fee for almost $35. They dont seem to do this if you are just buying a label as a regular customer with a debit/credit card (most likely cause they cant).

 – About 2 weeks ago.

Had package shipped to customer, tracking says it was delivered. Customer swears they never received anything and no UPS man came to their door (they have security cameras). Filed a claim and almost...

Had package shipped to customer, tracking says it was delivered. Customer swears they never received anything and no UPS man came to their door (they have security cameras). Filed a claim and almost immediately (30 mins later) they ruled in my favor. This tells me one of two things. 1 they knew from the beginning they lost the package and hoped to get away with it by marking it delivered or 2 they damaged the package, decided not to deliver it and hoped to get away with it by marking it delivered.

 – About 2 weeks ago.

Need some assistance, try this contact at UPS.

Renu
604-279-2709
rbadasha@ups.com...

Need some assistance, try this contact at UPS.

Renu
604-279-2709
rbadasha@ups.com

 – About 2 weeks ago.

Why can't UPS customer service agents give information that is the same as on the UPS website?

Had an international package sent to me using UPS one day service. UPS advised that I...

Why can't UPS customer service agents give information that is the same as on the UPS website?

Had an international package sent to me using UPS one day service. UPS advised that I would be required to pay GST/PST plus an additional "bonding fee" of 2.7% on receipt of package, or I could prepay them the taxes by calling UPS thus avoiding the extra charge. After 2 hours on the phone with several UPS agents I was told that to prepay the taxes I would be required to set up an account which would take 2 days.....so I pay for the expedited service but can't set up an account to pay the taxes...WTF.
Decided to self clear package to avoid paying these scoundrel's another pretty penny. Next business day the UPS driver shows up and tries to charge me the taxes I have already paid to Canada Border Services 3 days earlier. What kind of scam is UPS or the driver trying to pull here??I refuse delivery. The following day UPS miss sorts my package and it isn't delivered, again. When I call UPS I am told by UPS customer service it will be delivered the next day (Remembrance Day). But wait that's a holiday I tell the guy. He checks and says I am right and UPS doesn't deliver on Remembrance day in BC and it will be delivered the next business day, so I leave town for the day. Low and behold when I am 100 miles from my house I see UPS vans running up and down local streets despite being told UPS doesn't deliver on Remembrance Day, and you guessed it, they make a stop at my place while I am out of town. Thank goodness I have a good neighbor that knows how messed up UPS is and signed for it.
Paid for 1 day service and it took 6 days to arrive. I will never us UPS again.

 – About 2 weeks ago.

i cant freaking make a pyament and no one is answering my call...

i cant freaking make a pyament and no one is answering my call

 – About 2 weeks ago.

Amazon sent my ps5 to Seattle ups depot. It was checked in twice. Then it was delayed due to operating conditions it may be delayed. "May?" It either is or isn't! And its been about 16...

Amazon sent my ps5 to Seattle ups depot. It was checked in twice. Then it was delayed due to operating conditions it may be delayed. "May?" It either is or isn't! And its been about 16 hours with no update or scan. Is it lost? Someone steal it? Can UPS give me any information?

 – About 2 weeks ago.

Has anyone experienced UPS leaving COD items only when they’re damaged?
1yr ago UPS left my package that was COD at my door; inside the content was broken.
Fast forward to yesterday...

Has anyone experienced UPS leaving COD items only when they’re damaged?
1yr ago UPS left my package that was COD at my door; inside the content was broken.
Fast forward to yesterday another COD was left at my door; content was broken. I find it concerning that COD items that aren’t damaged are not left at my door. Both instances that COD packages are left at my door, the content is damaged.

 – About 2 weeks ago.

Bought a new iPad a few weeks ago. It’s 9:11 right now to be exact. It was suppose to arrive today by 9pm according to UPS Tracking. Still hasn’t got here. Tracking information still hasn’t...

Bought a new iPad a few weeks ago. It’s 9:11 right now to be exact. It was suppose to arrive today by 9pm according to UPS Tracking. Still hasn’t got here. Tracking information still hasn’t changed either. Royally f%@k Ups, i’ve been eagerly waiting for this iPad for weeks. And by falsely telling me that it would arrive today really spoiled the day.

 – About 2 weeks ago.

WE'RE GONNA BE ALL LOCKED DOWN AGAIN as the VIRUS RAGES!

Crazy is more concerned Obama spied on his campaign.

You think UPS is bad now. Come back in 3-weeks & then...

WE'RE GONNA BE ALL LOCKED DOWN AGAIN as the VIRUS RAGES!

Crazy is more concerned Obama spied on his campaign.

You think UPS is bad now. Come back in 3-weeks & then you'll really be mad!

 – About 2 weeks ago.

International package sat more than a month “in transit.” Was told they were waiting for a plane then was told it may have been lost. What’s happening to UPS? Seems to be going downhill....

International package sat more than a month “in transit.” Was told they were waiting for a plane then was told it may have been lost. What’s happening to UPS? Seems to be going downhill.

 – About 2 weeks ago.

f%@k UPS that's all I would say. They would pass my business location while I am sitting inside and waiting on the delivery and leave an update online as "Delivery Attempt; Business is...

f%@k UPS that's all I would say. They would pass my business location while I am sitting inside and waiting on the delivery and leave an update online as "Delivery Attempt; Business is closed"...

 – About 2 weeks ago.

If you live in a city, using UPS means adding 1-3 days to your delivery time. Can't remember that last time UPS delivered anything that didn't have to go through the "attempted"...

If you live in a city, using UPS means adding 1-3 days to your delivery time. Can't remember that last time UPS delivered anything that didn't have to go through the "attempted" delivery bullshit.

 – About 2 weeks ago.

They leave a notice saying they need the access code to enter my building.
Fair enough but they give me no way to provide it to them. (I'm not going to hang it on the outside of the...

They leave a notice saying they need the access code to enter my building.
Fair enough but they give me no way to provide it to them. (I'm not going to hang it on the outside of the building so anybody can come in anytime of the day or night )

I tried to call customer service and got hung up on by a prattling robot.

I signed up for their online "My UPS" service using my Amazon account....but there is no place there to enter an access code. I get in a queue to communicate with customer service via chat, but no one ever conrects with me.

And later I cannot access it after I have signed up.

My one day shipping on Amazon has turned into a multi-day ordeal. It's clear they're not going to bring it to me, and after multiple more days I will have to Journey down to their location to retrieve my tardy product. No doubt they will lose it, then

 – About 2 weeks ago.

They have lost my packages, they have delivered my packages to the wrong address, they are consistently late, and their scanning system is a lie (they don’t physically scan items half of the time,...

They have lost my packages, they have delivered my packages to the wrong address, they are consistently late, and their scanning system is a lie (they don’t physically scan items half of the time, they make automatic updates. Fun fact!)

I wish they’d hurry up and shut down To make room for their reliable competitors :) we don’t need you ups.

 – About 2 weeks ago.

UPS was supposed to deliver my parcel yesterday. The parcel left HK, then stopped at Dubai, and arrived at Europe hub Cologne. So far so good. Then it was sent to Eindhoven, left there for two days,...

UPS was supposed to deliver my parcel yesterday. The parcel left HK, then stopped at Dubai, and arrived at Europe hub Cologne. So far so good. Then it was sent to Eindhoven, left there for two days, went for clearance twice, and this morning sent back to Cologne. Okay. Finally, this morning it crossed arrived at facility in London Stansted at 4am. 2 hours later, the system updates "A late flight has caused a delay. We will update the delivery date as soon as possible". Now I am totally confused and UPSet.

 – About 2 weeks ago.

You think the service is bad in the USA.
Try UPS in South Africa. They are consistent in providing very bad service.
My parcel is over three weeks late and no one at UPS seems to mind too...

You think the service is bad in the USA.
Try UPS in South Africa. They are consistent in providing very bad service.
My parcel is over three weeks late and no one at UPS seems to mind too much that they have not done their job.
It';s near impossible to get client service to respond and if they do its with 0 enthusiasm or willingness to rectify their inefficiencies.
In. South Africa we have 35% unemployment rate. You would expect those who have jobs to try keep them. But then if the management doesn't motivate the staff then there is no fear of losing your job as there are no consequences for not doing your job.

Im sure like everyone who has posted on this site that they too found no joy from UPS customer care as its very difficult to get appropriate responses from customer care.

 – About 2 weeks ago.

I received a notification that my item was shipped on Oct. 22. I never know when I will get the package because delivery date keeps on changing from October 28,30, Nov 2, 4, 5, 10 back to 4 then...

I received a notification that my item was shipped on Oct. 22. I never know when I will get the package because delivery date keeps on changing from October 28,30, Nov 2, 4, 5, 10 back to 4 then suddenly disappeared from the system. The status of the package was never posted online so I called my credit card to dispute the charge since I was sick of not knowing what happens to the package and getting horrible customer service from Bose.

I guess Bose found out that I dispute it (even though I told them I will do it since customer service stop responding), and followed up because today, the delivery status was all updated.

UPS received package October 22, then took the package on a tour because I can see 4 departure and arrival scans while it is in US. Then confirmed arrival in Canada October 27 in the morning, departed and arrived somewhere in Canada in the evening, then another shipping label was created October 29. After which they have forgotten about it. That is until today, when it says cleared customs Nov 10. Really?!!! From all that departure/arrival scans, you would think it got 15 days Covid quarantined in customs. Now, it is going on a tour to Calgary, and probably some other cities before it comes here to Toronto.

At this point, I am so sick of it that I will probably just return the package to sender. Both the sender and UPS sucks so bad. I don't even want to deal with them anymore.

 – About 2 weeks ago.

Was supposed to get my package by 9pm today. All of a sudden do to "unknown delays" I might not get it until tomorrow or the day after. This is such bull! I'd like to know what unknown...

Was supposed to get my package by 9pm today. All of a sudden do to "unknown delays" I might not get it until tomorrow or the day after. This is such bull! I'd like to know what unknown delays they could possibly be having in North Carolina?!?

 – About 2 weeks ago.

Package again delayed for "operation conditions" or something like that, searched it up and its cause weather conditions, LMAO, what weather conditions, I live basically down the street from...

Package again delayed for "operation conditions" or something like that, searched it up and its cause weather conditions, LMAO, what weather conditions, I live basically down the street from the ups place where my package at. LMAO, what weather conditions are they talking about, it's just a regular day. it's just sad and pathetic.

 – About 2 weeks ago.

Package was supposed to arrive friday, "by 9pm", but at around said it got delayed to monday, "by 9pm", irritating but still I expected it would actually come in on Monday. So monday...

Package was supposed to arrive friday, "by 9pm", but at around said it got delayed to monday, "by 9pm", irritating but still I expected it would actually come in on Monday. So monday came (yesterday) and I waited all day until again 9 pm it got delayed again. I woke up this morning and now it went back to in transit. How? It went from out for delivery, which I'm assuming it was in a delivery van, but now it's in transit? What the hell is going on. Also the "carrier facility" it is in is not even 1 minute away from where I live. This is just irritating. Ups sucks.

 – About 2 weeks ago.

I ordered some shoes and paid for two day shipping. Took 4 days and the live map shows that the truck is in PA. I reloaded it earlier and it was close to my house. Checked again it's in PA. I just...

I ordered some shoes and paid for two day shipping. Took 4 days and the live map shows that the truck is in PA. I reloaded it earlier and it was close to my house. Checked again it's in PA. I just want my damn shoes!!

 – About 2 weeks ago.

Boring, but once again: "failed to deliver, you were not home". this is lockdown here in Europe. Everybody IS home ! Stop lying to me UPS, you really are the worst ...

Boring, but once again: "failed to deliver, you were not home". this is lockdown here in Europe. Everybody IS home ! Stop lying to me UPS, you really are the worst

 – About 2 weeks ago.

So I ordered something on Friday and it’s estimated delivery date was Tuesday. It shipped from New Jersey and it first went to Columbus OH. Next it went to Walton KY. Here’s where it gets stupid,...

So I ordered something on Friday and it’s estimated delivery date was Tuesday. It shipped from New Jersey and it first went to Columbus OH. Next it went to Walton KY. Here’s where it gets stupid, it goes to Lexington KY, gets scanned TWICE and guess where it goes after that. It goes back to WALTON! It to make things stupider, it also gets scanned TWICE! I don’t know what is wrong with UPS but I am done with their bs. This is completely absurd and unnecessary.

 – About 2 weeks ago.

UPS makes it waaay to hard to change the delivery date. My original delivery date was delayed due to weather which is fine whatever- but now the package is arriving on a date I am taking a flight and...

UPS makes it waaay to hard to change the delivery date. My original delivery date was delayed due to weather which is fine whatever- but now the package is arriving on a date I am taking a flight and will be out of town for a week? I am receiving a complete go around as to trying to schedule a new delivery date and it is SO frustrating.

 – About 3 weeks ago.

Package with electronics left approximately 78 yards from front door on snowy ground below the mailbox and brush. Why do my packages keep getting left on the curb and not at my door? I pay for...

Package with electronics left approximately 78 yards from front door on snowy ground below the mailbox and brush. Why do my packages keep getting left on the curb and not at my door? I pay for delivery service for a reason and the company is not fulfilling it's part of the agreement. Argh!!!

 – About 3 weeks ago.

Scheduled delivery today, with a window 2:30 to 8:30. I was sitting by the door since noon, and at 2:30 I get a notification the delivery was attempted at 2:20 and nobody was there to sign for it....

Scheduled delivery today, with a window 2:30 to 8:30. I was sitting by the door since noon, and at 2:30 I get a notification the delivery was attempted at 2:20 and nobody was there to sign for it. First of all, you have to KNOCK OR RING THE DAMN DOORBELL. Plus, if the window has a low end of 2:30, don't deliver before then! Literally the last 4 experiences I've had with ups have gone wrong in some way. Fix your shit ups!

 – About 3 weeks ago.

I ended up on this end of the website because I was on my FedEx sucks but I'm here to tell you that I've never had any problems with UPS deliveries....

I ended up on this end of the website because I was on my FedEx sucks but I'm here to tell you that I've never had any problems with UPS deliveries.

 – About 3 weeks ago.

You would think that a package that's arrived at the destination for delivery would be sent out for delivery! It's been three days. Three. Days. They drive by my house every day....

You would think that a package that's arrived at the destination for delivery would be sent out for delivery! It's been three days. Three. Days. They drive by my house every day.

 – About 3 weeks ago.

Ordered something 3 weeks ago with 2 day express shipping, Order canceled on the day it was supposed to arrive 3 times and now it's been delayed by a week! amazing f%@king company...

Ordered something 3 weeks ago with 2 day express shipping, Order canceled on the day it was supposed to arrive 3 times and now it's been delayed by a week! amazing f%@king company

 – About 3 weeks ago.

Wasted hours waiting for scheduled delivery, finally went out and of course missed delivery. UPS makes one attempt to deliver and then I'm supposed to travel cross town to pick up package. Forget...

Wasted hours waiting for scheduled delivery, finally went out and of course missed delivery. UPS makes one attempt to deliver and then I'm supposed to travel cross town to pick up package. Forget about talking to someone on phone. They are the worst!

 – About 3 weeks ago.

Why the f%@k does it take 3 days (2 if you don't count Sunday) to drive 2 hours? My package is a 2-hour drive away but won't be here until Monday, what the f%@k? Usps delivers from a city...

Why the f%@k does it take 3 days (2 if you don't count Sunday) to drive 2 hours? My package is a 2-hour drive away but won't be here until Monday, what the f%@k? Usps delivers from a city twice as far same day, ups takes their sweet ass time.

 – About 3 weeks ago.

UPS = Useless Postal Service...

UPS = Useless Postal Service

 – About 3 weeks ago.

UPS Express..... haahahaahahaaaa! There's no such thing as "Express" service with UPS! You'd be better off walking your package to your destination... whilst blindfolded. This would...

UPS Express..... haahahaahahaaaa! There's no such thing as "Express" service with UPS! You'd be better off walking your package to your destination... whilst blindfolded. This would also be less frustrating!

I currently have 6 UPS packages (unfortunately the shipper chose which courier to use) that are either delayed (anything from 2 weeks to 7 weeks), lost in transit or just not being shown as having been shipped.

Customer service is a complete joke. An international company that is unable to track or provide any information regarding your packages once they've taken your money. The process of even trying to email these $#!?s is intentionally made as complicated as possible in a vain attempt to reduce the volume of complaints. Even if you do manage to get an email sent do not expect any kind of meaningful or useful reply. It will be much the same as their useless telephone customer service representatives who will pass the buck and redirect you to another number/email address.

 – About 3 weeks ago.

I give Ottawa complaint of the week!

Complaining 4-weeks in advance of his ship date! Haha

UPS screwed me so hard in 2023. 😁...

I give Ottawa complaint of the week!

Complaining 4-weeks in advance of his ship date! Haha

UPS screwed me so hard in 2023. 😁

 – About 3 weeks ago.

Two occurrences in the last month with poor customer service and delayed shipments. They deliberately try to keep you from speaking to someone and when you do they can’t speak or understand...

Two occurrences in the last month with poor customer service and delayed shipments. They deliberately try to keep you from speaking to someone and when you do they can’t speak or understand english. I encourage every vendor I deal with now to switch to another carrier.

 – About 3 weeks ago.

On Nov. 30 this year - 2020 I sent for some items from an online automotive supply company. It was my understanding that the shipment was being sent to my residence. A few days later, when I tried to...

On Nov. 30 this year - 2020 I sent for some items from an online automotive supply company. It was my understanding that the shipment was being sent to my residence. A few days later, when I tried to track the package, I saw that ups claimed they were not able to deliver the package and saw a choose to redirect to a ups access point. When I tried redirecting the package there was a demand made for extra charges in order to do this.



What A Joke!!!!!!!!

 – About 3 weeks ago.

Last Thursday I mailed an overnight envelope it was simply a letter to North Florida from Atlanta. Town is only 4 1/2 hours south of Atlanta. I paid $45 for next day delivery. To make a long story...

Last Thursday I mailed an overnight envelope it was simply a letter to North Florida from Atlanta. Town is only 4 1/2 hours south of Atlanta. I paid $45 for next day delivery. To make a long story short, the letter was not delivered until yesterday November 4. After a series of run around and screaming matches with so-called customer service, which by the way is located in the Philippines, I went into the office here. I asked for some sort of credit or refund. I was told that UPS corporate policy prohibited any sort of credit or refund during Covid. I was not informed of this when they gladly took my $45 and told me The letter will arrive the next day. Does anyone know if in fact this is a corporate policy? Thanks so much.

 – About 3 weeks ago.

I ordered a keyboard and a new vacuum. They said we needed to wait a week so we did. Then on the day it was supposed to come they sent a email saying it was delayed so I had to wait another day. On...

I ordered a keyboard and a new vacuum. They said we needed to wait a week so we did. Then on the day it was supposed to come they sent a email saying it was delayed so I had to wait another day. On the day it arrived we got a text message saying that the entry code didn’t work, so we went outside to test it and it worked perfectly fine. Then they hit us with the, “well reliever the package tomorrow. I woke up did everything I had to do and waited for the package. I put a nose on my front door saying, “For UPS, please call this number when arrived.” We waited and waited and I get a message saying no one was at the front door so they will make a final attempt tomorrow. I was furious I called customer service and they said that the driver was waiting but no one was at the front door. I put a sign that said to call the number and they obviously ignored the sign and left. How the f%@k am I supposed to know when the package is delivered if I don’t get notified? I’m not a f%@king superhuman who knows when the package is delivered. UPS is a lazy f%@kfest which should be wiped off this very green earth.

 – About 3 weeks ago.

Why do they outsource to different countries for their customer service reps??? They're never properly trained, almost never have any answers, always have to repeat myself in explaining the issue,...

Why do they outsource to different countries for their customer service reps??? They're never properly trained, almost never have any answers, always have to repeat myself in explaining the issue, calls always get disconnected or they hang up because they're useless or they always want to pass the buck and transfer to a different department. I always make the request now with every store I buy from, NOT to use UPS (or they'll eventually lose me as a customer).

 – About 3 weeks ago.

UPS = Useless Parcel ‘Service’

I put the the ‘Service’ in quotes because it’s nonexistent with this company. They never deliver when and where they’re supposed to. Next Day...

UPS = Useless Parcel ‘Service’

I put the the ‘Service’ in quotes because it’s nonexistent with this company. They never deliver when and where they’re supposed to. Next Day Air? Complete fantasy.

 – About 3 weeks ago.

Hey there, I just found your site, quick question…

My name’s Eric, I found ups-sucks.net after doing a quick search – you showed up near the top of the rankings, so whatever...

Hey there, I just found your site, quick question…

My name’s Eric, I found ups-sucks.net after doing a quick search – you showed up near the top of the rankings, so whatever you’re doing for SEO, looks like it’s working well.

So here’s my question – what happens AFTER someone lands on your site? Anything?

Research tells us at least 70% of the people who find your site, after a quick once-over, they disappear… forever.

That means that all the work and effort you put into getting them to show up, goes down the tubes.

Why would you want all that good work – and the great site you’ve built – go to waste?

Because the odds are they’ll just skip over calling or even grabbing their phone, leaving you high and dry.

But here’s a thought… what if you could make it super-simple for someone to raise their hand, say, “okay, let’s talk” without requiring them to even pull their cell phone from their pocket?

You can – thanks to revolutionary new software that can literally make that first call happen NOW.

Talk With Web Visitor is a software widget that sits on your site, ready and waiting to capture any visitor’s Name, Email address and Phone Number. It lets you know IMMEDIATELY – so that you can talk to that lead while they’re still there at your site.

You know, strike when the iron’s hot!

CLICK HERE http://www.talkwithwebvisitors.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

When targeting leads, you HAVE to act fast – the difference between contacting someone within 5 minutes versus 30 minutes later is huge – like 100 times better!

That’s why you should check out our new SMS Text With Lead feature as well… once you’ve captured the phone number of the website visitor, you can automatically kick off a text message (SMS) conversation with them.

Imagine how powerful this could be – even if they don’t take you up on your offer immediately, you can stay in touch with them using text messages to make new offers, provide links to great content, and build your credibility.

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Strike when the iron’s hot!

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Thanks and keep up the great work!

Eric
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If you'd like to unsubscribe click here http://talkwithwebvisitors.com/unsubscribe.aspx?d=ups-sucks.net

 – About 3 weeks ago.

Payed an extra $10 for 2 day shipping so I could fix our dish sink's spray nozzle at work as I'm the one who spends the most time in the back and because getting them to order it from work...

Payed an extra $10 for 2 day shipping so I could fix our dish sink's spray nozzle at work as I'm the one who spends the most time in the back and because getting them to order it from work would take upwards of a month. It was marked as delivered, and yet it never arrived :))

 – About 3 weeks ago.

I’m ordered a bunch of Christmas stuff early so I could get it out of the way. I used the Amazon day service so it would all arrive on my next day off.

UPS tried deliver everything a...

I’m ordered a bunch of Christmas stuff early so I could get it out of the way. I used the Amazon day service so it would all arrive on my next day off.

UPS tried deliver everything a day early, while I was working, and I missed the delivery. The note they left states that I need to go pick everything up at an access point because they won’t make a second attempt. I called customer service, and the only way I’d be able to get my items shipped is if I paid them a shipping fee.

So, because UPS sucks, I had to drive down to the access point on my only day off to pick up my items, ultimately defeating the purpose of UPS. But wait! So I drive down there to get my stuff, and THEY DON’T HAVE IT YET. So now I need to drive back a second time. What a joke, convenient delivery my ass.

 – About 3 weeks ago.

If Biden wins remember he's YOUR PRESIDENT. If you can't accept that you can always move to another country. We'll park your bags. :)...

If Biden wins remember he's YOUR PRESIDENT. If you can't accept that you can always move to another country. We'll park your bags. :)

 – About 3 weeks ago.

Like so many before I’m brushed off as “not home” while sitting eagerly and patiently waiting for my delivery. Ugh why has this happened to be multiple times? Why do businesses continue to use...

Like so many before I’m brushed off as “not home” while sitting eagerly and patiently waiting for my delivery. Ugh why has this happened to be multiple times? Why do businesses continue to use them?

 – About 3 weeks ago.

You wait all day for a package, only to receive an e-mail from Amazon UPS attempted to deliver but nobody was home, which is total nonsense as you were there the entire time. The driver was obviously...

You wait all day for a package, only to receive an e-mail from Amazon UPS attempted to deliver but nobody was home, which is total nonsense as you were there the entire time. The driver was obviously late and lazy and you're one of the poor bastards who was lied to in order to so they could cover their asses.

 – About 3 weeks ago.

Try and collect on damages. You have to jump over hurdles and talk to people who are not allowed to make decisions on their own. Not to mention mostly all reps are from another country so UPS the...

Try and collect on damages. You have to jump over hurdles and talk to people who are not allowed to make decisions on their own. Not to mention mostly all reps are from another country so UPS the GIANT CORP today get's away with paying Health Insurance for their workers.

 – About 4 weeks ago.

Shipped package to new sub-division, gave address 4 times to shipping clerk; package supposedly still went to wrong address; a street instead of lane. UPS refusing to let me file a claim; they say...

Shipped package to new sub-division, gave address 4 times to shipping clerk; package supposedly still went to wrong address; a street instead of lane. UPS refusing to let me file a claim; they say they have to try and retrieve the package to return to me. And of course, I have no proof of being on tele for 3 plus hours because their website and customer service will not let me file a claim. I shipped this on 27 Oct, today is 2 Nov. UPS is now definitely "fly-by-nite" operation, in my book. And of course, they hung up after I asked to speak to a supervisor. FedEx from this day forward.

 – About 4 weeks ago.

My problem is I run a business in a building that has a buzzer system. You must see the buzzer outside, you must press the button and then we answer. If you do not know how to see a number and press...

My problem is I run a business in a building that has a buzzer system. You must see the buzzer outside, you must press the button and then we answer. If you do not know how to see a number and press the button you should not have a job delivering packaged. My problem is monday-friday there are ups trucks with uniformed ups drivers who ring my buzzer and I let them in and get our work boxes. The Weekend is another story: There are unmarked trucks with out of uniform delivery men who do not know how to ring buzzers. The weekend ups drivers are non-union unprofessional people who are not trained to do the job they were hired for. There's no telling ups this as they refuse to acknowledge it!

 – About 4 weeks ago.

UPS is getting sued in multiple states for making employees work for free. That tells all about their lack of integrity. ...

UPS is getting sued in multiple states for making employees work for free. That tells all about their lack of integrity.

 – About 4 weeks ago.

Tracking showed "delivered"
Called them, they said local UPS would contact me within 2 hours.
No contact.
Called again, said package was delivered to wrong address and that...

Tracking showed "delivered"
Called them, they said local UPS would contact me within 2 hours.
No contact.
Called again, said package was delivered to wrong address and that again, local UPS would contact me within 2 hours.
No contact.
Neighbor (house where it was delivered) brought package to me.
UPS did not give dam, did not contact me, did nothing to fix THEIR error.
As far as UPS knows, neighbor kept my package and I didn't get it.
UPS sucks

Now another delivery, still not delivered, is estimated to take 13 days, but who really knows.
Tracking shows it went from Florida to California and back to Florida again.

 – About 4 weeks ago.

Happy Halloween everyone! It's so nice our country is about to come back from all this rage & anger.

Remember getting toothbrushes & religious pamphlets out trick-o-treating as a kid?...

Happy Halloween everyone! It's so nice our country is about to come back from all this rage & anger.

Remember getting toothbrushes & religious pamphlets out trick-o-treating as a kid? (Need to be 50+ to remember that)

The good times are in our future. It'll take months but WE ARE ALL READY FOR CHANGE!

Don't forget to fall back for an extra hour of weekend. 😊

 – About 4 weeks ago.

2-3 days late (im fine with that since its covid) but they delivered to the wrong address......

2-3 days late (im fine with that since its covid) but they delivered to the wrong address...

 – About 4 weeks ago.

They suck, new pc two days late....

They suck, new pc two days late.

 – About 4 weeks ago.

f%@k ups every time I order from them I have a problem ...

f%@k ups every time I order from them I have a problem

 – About 4 weeks ago.

Ordered a phone case for my new phone that came in the mail (via USPS so it wasn’t horrendous). This case experience, however, has been truly a ride. It was shipped from New Jersey to St. Louis...

Ordered a phone case for my new phone that came in the mail (via USPS so it wasn’t horrendous). This case experience, however, has been truly a ride. It was shipped from New Jersey to St. Louis (where I live), through into Kansas City, back to my city in St. Louis county, to a city 2 HOURS towards Illinois (opposite direction, still don’t know how they managed to do that), and the delivery date has been pushed back 3 times now. Hopefully they get it right the next time and have it delivered. Can’t believe it.

 – About 4 weeks ago.

Have a package coming from Cali sent on Monday, supposed to arrive today in MD. Now just says "Weather may cause delay" and the scheduled delivery date for the past 2 days just says...

Have a package coming from Cali sent on Monday, supposed to arrive today in MD. Now just says "Weather may cause delay" and the scheduled delivery date for the past 2 days just says "check back later". No location updates, no info at all when I called to check on the location or status. Screw you guys. Never shipping with UPS again.

 – About 4 weeks ago.

I forgot how horrible UPS is- drivers drive like they are Mario Andretti- yet they are always late- found out why- most go home and sleep or do 2nd job and park van- then jump in and try to deliver...

I forgot how horrible UPS is- drivers drive like they are Mario Andretti- yet they are always late- found out why- most go home and sleep or do 2nd job and park van- then jump in and try to deliver once they used up hours. Will make a mental note to never use UPS and avoid buying from places that does. We all buy too much crap- but you will wait endlessly for it if delivered via UPS.

 – About 4 weeks ago.

UPS is trash and they know it but give a crap. They blame everything on the weather even when it’s sunny out. Such a joke...

UPS is trash and they know it but give a crap. They blame everything on the weather even when it’s sunny out. Such a joke

 – About 4 weeks ago.

Domestic Cyber Terrorism is alive in America.

See the eBay executives article who plead guilty to terror.

UPS see this every day.

MySpy is real...

Domestic Cyber Terrorism is alive in America.

See the eBay executives article who plead guilty to terror.

UPS see this every day.

MySpy is real

 – About 4 weeks ago.

In regards to UPS

I believe western culture is being consumed from the inside out. I feel cyber terror is happening globally for as little as $1 a day. Trump once said he knew hackers...

In regards to UPS

I believe western culture is being consumed from the inside out. I feel cyber terror is happening globally for as little as $1 a day. Trump once said he knew hackers very well & they're very hard to detect. I believe both those statements. In the early technology years only the ultra rich had the means to hack & destroy. In today's society a clerk at AutoZone has the ability or the connection to reap harm.

For as little as $1 per day in programs such as MySpy folks can do tremendous damage and that's happening and spreading almost as fast as Covid.

Imagine you sitting at your coffee table talking to your spouse about a neighbor your watching and how much of an idiot they are with their house colors or that you suspect the newest car they bought was from selling drugs and the neighbor was able to hear that. Imagine a son in-law you shower with love but on the phone tell others he's a pos for the most part and he knew this or secretly was sent that conversation.

I feel power & greed is what the major majority of humans believe in today. It's like a secret ISIS throughout all civilizations.

I don't see whoever wins the election fixing this cyber disease. Most people spend 3-times more on coffee a day than to hack others. I also don't see a large percent buying hacks but even 5% mostly imo from the radical right can crush society and they'll believe they're doing God's work.

All this can be done simply from a link, a phone password or they can do it just from your phone number. It's our world deteriorating right before our eyes and there's no way I know of to stop it.

Happy Halloween

 – About 4 weeks ago.

Republicans will do anything to cheat.. UPS & Tucker in bed on these Trumped up lost documents spiel.

Too late, UPS/Tuck. Votes are already in. ...

Republicans will do anything to cheat.. UPS & Tucker in bed on these Trumped up lost documents spiel.

Too late, UPS/Tuck. Votes are already in.

 – About 4 weeks ago.

UPS is the delivery service from hell. Anytime they make a mistake they claim it’s due to the weather. They treat packages like garbage and always deliver to the wrong house. UPS = Trash...

UPS is the delivery service from hell. Anytime they make a mistake they claim it’s due to the weather. They treat packages like garbage and always deliver to the wrong house. UPS = Trash

 – About 4 weeks ago.

guy below me is braindead , that's all I gotta say...

guy below me is braindead , that's all I gotta say

 – About 4 weeks ago.

I will NEVER trust UPS for any of my business needs. I am a Republican, and they have no answers as to where and how and why Fox News package was interrupted, gone through and then returned in a...

I will NEVER trust UPS for any of my business needs. I am a Republican, and they have no answers as to where and how and why Fox News package was interrupted, gone through and then returned in a different envelope? UPS better understand that at least 50% of America are Republicans. We are not tolerate a mess! Answer the damn question! Boycott UPS

 – About 4 weeks ago.

Was waiting for my 2,000 dollar gaming pc when the dumbasses said it would come Friday now not until Monday wtf is this shit ass service....

Was waiting for my 2,000 dollar gaming pc when the dumbasses said it would come Friday now not until Monday wtf is this shit ass service.

 – About 4 weeks ago.

Glad they found TUCKERS package contents...lol...

Glad they found TUCKERS package contents...lol

 – About 4 weeks ago.

My package is sitting in Commerce City Colorado, UPS updated my delivery saying delayed due to weather. I checked the National Weather Service as well as Weather.com, and accuweather.com. There is no...

My package is sitting in Commerce City Colorado, UPS updated my delivery saying delayed due to weather. I checked the National Weather Service as well as Weather.com, and accuweather.com. There is no weather expected within the next week in from Colorado to my home. UPS has no integrity, I'm surprised how easy it is for them to lie. UPS employs thier own Meteriologists (aka liars), I'm going to research any certifications they may have report them and ask that they be revoked.

 – About 4 weeks ago.

At night while you load your trucks up tight
Theres no way UPS can hide
Oh no no, the kettlemans gonna getcha

Instead throw a dummy package at his head
Just pray he dont...

At night while you load your trucks up tight
Theres no way UPS can hide
Oh no no, the kettlemans gonna getcha

Instead throw a dummy package at his head
Just pray he dont see red
Oh no no, the kettlemans gonna getcha

Kettlemans gonna getcha
Kettlemans gonna getcha
The Kettlemans gonna get you
The Kettlemans gonna get you tonight!

 – About 4 weeks ago.

Well, I was born'd a kettleman's daughter
In a cabin, on a hill in Butcher Holler
We were poor but we had love
That's the one thing that daddy made sure of
He...

Well, I was born'd a kettleman's daughter
In a cabin, on a hill in Butcher Holler
We were poor but we had love
That's the one thing that daddy made sure of
He shoveled coal to make a poor man's dollar
My daddy worked all night in the Van Lear coal mines
All day long in the field a hoin' corn
Mommy rocked the babies at night
And read the Bible by the coal oil light
And ever' thing would start all over come break of morn
Daddy loved and raised eight kids on a miner's pay
Mommy scrubbed our clothes on a washboard ever' day
Why I've seen her fingers bleed
To complain, there was no need
She'd smile in mommy's understanding way
In the summertime we didn't have shoes to wear
But in the wintertime we'd all get a brand new pair
From a UPS shipping site
Money made from selling a homemade pipes
Daddy always managed to get the money somewhere
Yeah, I'm proud to be a kettleman's daughter
I remember my ramen from the well where I drew water
The work we done was hard
At night we'd sleep 'cause we were tired
I never thought of ever leaving Butcher Holler
Well a lot of things have changed since a way back then
And it's so good to be back studying again
Not much left but the floor, nothing lives here anymore
Except the memory of a kettle-man's daughter

 – About 4 weeks ago.

All of these messages more than a week old owe UPS a huge apology for you receiving your parcel(s) in a timely manner and undamaged.

Hang your head in shame & ask forgiveness. ...

All of these messages more than a week old owe UPS a huge apology for you receiving your parcel(s) in a timely manner and undamaged.

Hang your head in shame & ask forgiveness.

 – About 4 weeks ago.

UPS just stands for Usually Poor Service. I wish they would just go out of business....

UPS just stands for Usually Poor Service. I wish they would just go out of business.

 – About 1 Month ago.

every small package UPS hands off to the USPS for delivery is getting delayed or lost. STOP THIS CRAP...

every small package UPS hands off to the USPS for delivery is getting delayed or lost. STOP THIS CRAP

 – About 1 Month ago.

UPS doesn’t f%@king get logging in w/ Apple or Google is meant to REPLACE their login. Imbeciles. ...

UPS doesn’t f%@king get logging in w/ Apple or Google is meant to REPLACE their login. Imbeciles.

 – About 1 Month ago.

Bought a $75 hat from Filson, lazy UPS didnt knock at the door to receive their raping and handling charges but instead left a bill for $21 on the package . Tried tp log online to pay with no success,...

Bought a $75 hat from Filson, lazy UPS didnt knock at the door to receive their raping and handling charges but instead left a bill for $21 on the package . Tried tp log online to pay with no success, needed a password reset to complete. No rekey received. A month goes by no second bill in the mail, instead the f%@kers sent the bill to collections agency. I hop the douche bags spent $50 in admin time to get their money.Christ I hate them

 – About 1 Month ago.

So when did UPS make it basically impossible to speak to a customer service person.
...

So when did UPS make it basically impossible to speak to a customer service person.

 – About 1 Month ago.

Will never ever use UPS again, second day air delivery get delayed over one week without a word. Customer service sucks again....

Will never ever use UPS again, second day air delivery get delayed over one week without a word. Customer service sucks again.

 – About 1 Month ago.

Lord he was born a Kettleman
Tryin to make his ramen and doin the best he can
When its time for delivery
I hope he'll understand
Ups aint got no time for kettleman

Lord he was born a Kettleman
Tryin to make his ramen and doin the best he can
When its time for delivery
I hope he'll understand
Ups aint got no time for kettleman

Its makin its way from Geogia to California
Passin on right thru Tennessee
Ridin down in the backseat of a crap brown truck
The UPS driver he'll never see

Lord he was born a Kettleman
Tryin to make his ramen and doin the best he can
When its time for delivery
I hope he'll understand
Ups aint got no time for Kettleman

 – About 1 Month ago.

Who can break a website
Sprinkle it with spew
Speaking broken English
From a 3rd world country or 2

The Kettleman can...

Who can break a website
Sprinkle it with spew
Speaking broken English
From a 3rd world country or 2

The Kettleman can

 – About 1 Month ago.

The website is THE WORST, is gives you constant warnings because one setting is apparently not compatible with some other settings you have but it doesn't state which settings it's not...

The website is THE WORST, is gives you constant warnings because one setting is apparently not compatible with some other settings you have but it doesn't state which settings it's not compatible with or WHY or how to fix it!
When you finally scratch your way through the website which seems deliberately obtuse and deliberately as confusing as they could possibly make it, when you FINALLY get through to the other end and you're ready for your parcel to be collected, they don't give you full instructions every time, you sort of get generic instructions that don't always match up to what you're posting and you end up with a guy at the door to collect, who is already pissed off at you before you even say hello and he's there tapping his feet because you didn't print out number 37/50000 pieces of paper and you have to ask him to wait while you cease to be able to read because you're stressed and flustered.
They charge extortionate amounts and don't offer proper tracking services or services that really suit what they're charging.
They representatives are so aggravating!! I can't even begin to describe, the sheer number of bad interactions.
When you go to collect something from one of their UK facilities, they don't have proper signage at the 3 I've been to, so you end up driving round council estates and finding them completely hidden with no proper customer parking and receptions that are definitely not receptions and people that do NOT care if you get your items or not.
Things get chucked around and broken and they're just generally god awful and I'm glad this community exists but jeez, I wish they would do something about any of it.
I'm just so so so done with all of it honestly and they're MORE expensive than most other companies by enough that it doesn't make sense for the level of service you get.

 – About 1 Month ago.

This company is disgusting. Had a driver be unprofessional and then i was lied to by 3 different call reps. will never use them again. ...

This company is disgusting. Had a driver be unprofessional and then i was lied to by 3 different call reps. will never use them again.

 – About 1 Month ago.

Ordered 2 parts from 2 seperate venders on saturday, it's now reaching the end of day Monday, UPS still has not entered either package into their system, and they're supposed to arrive by...

Ordered 2 parts from 2 seperate venders on saturday, it's now reaching the end of day Monday, UPS still has not entered either package into their system, and they're supposed to arrive by Wednesday? Bullshit!!! Either 2 seperate drivers forgot to scan my shipments (unlikely coincidence), or UPS is not being upfront about their protracted service delays. I have ordered parts from both vendes recently in the past during weekend hours, those shipments were well on their way by the time I would wake up on Monday.

 – About 1 Month ago.

And I think it's gonna be a long long time
'Till touch down brings me round again to find
I'm not the man they think I am at home
Oh no no no I'm a kettle man

And I think it's gonna be a long long time
'Till touch down brings me round again to find
I'm not the man they think I am at home
Oh no no no I'm a kettle man
Kettle man burning out his fuse up here alone

 – About 1 Month ago.

My package was expected on October 22 but now its status is "On the way, but it's running late "....

My package was expected on October 22 but now its status is "On the way, but it's running late ".

 – About 1 Month ago.

Lol kettlemans delivered packages less than a thousand feet from my house this morning around 9:00am but decided to go way into a different part off town, not to mention everytime I check on MY...

Lol kettlemans delivered packages less than a thousand feet from my house this morning around 9:00am but decided to go way into a different part off town, not to mention everytime I check on MY money, MY goods every 30min from this point because this is really bullshit. Not only is he choosing his delivery’s But jit really will stay at delivery points for longer than he should. This is a joke . I’m 21 but I really feel like I’m ordering shit in the 80s y’all need to tighten them employees up fr fr because ima ovoid u lil bois as best as I can from this point, an I have every Danm reason to b like that. Tallahassee Florida

 – About 1 Month ago.

Slowest modern day delivery service, lacking drive....

Slowest modern day delivery service, lacking drive.

 – About 1 Month ago.

My UPS package was scheduled to arrive Monday..... it's been pushed to Tuesday

NO BIG DEAL! I totally get the back log or perhaps weather caused blocked roads. I don't have to...

My UPS package was scheduled to arrive Monday..... it's been pushed to Tuesday

NO BIG DEAL! I totally get the back log or perhaps weather caused blocked roads. I don't have to have it Monday. It's not the end of the world. 98% of the time I do not need anything on the day it's scheduled and the 2% of time I do, it's perhaps dog food or something I don't really have to have and can make due or run to the store and grab a small portion of my order. Even medicine a day late is not the end of the world. I support a better, compassionate, gentler nation of understanding. Like society was 10-years ago.

Oct 23, 2020
1:00pm
Severe weather conditions have delayed delivery.
Oct 22, 2020
8:06am
Departed from Facility
Hodgkins, IL
Oct 21, 2020
6:30am
Arrived at Facility
Hodgkins, IL
Oct 19, 2020
10:10pm
Departed from Facility
Latham, NY

 – About 1 Month ago.

Paid for Next Day Air on a Thursday at 2:00. They picked it up around 1:45 the next Friday and scheduled it for Monday. Any other time I've ordered this same item from the same place at around the...

Paid for Next Day Air on a Thursday at 2:00. They picked it up around 1:45 the next Friday and scheduled it for Monday. Any other time I've ordered this same item from the same place at around the same time, it comes by 10:30 Saturday.

 – About 1 Month ago.

Them bitches lost my address?? How tf does that happen??? So now they sent my package back to wherever tf it came from and are now asking me to pay AGAIN if I want my package. ...

Them bitches lost my address?? How tf does that happen??? So now they sent my package back to wherever tf it came from and are now asking me to pay AGAIN if I want my package.

 – About 1 Month ago.

Update: She broke my legs, f%@k ups...

Update: She broke my legs, f%@k ups

 – About 1 Month ago.

I heard kettle guy is now working for UPS. Speaking of UPS, I was waiting a week for those mouth breathing retards to deliver the new sandals I ordered. I've been walking around the dirty Santa...

I heard kettle guy is now working for UPS. Speaking of UPS, I was waiting a week for those mouth breathing retards to deliver the new sandals I ordered. I've been walking around the dirty Santa Monica neighborhoods barefooted, trying to avoid the needles, broken glass, and Vienna sausages. I tried contacting their customer service, but the crusty lipped idiot answering the phone was unable to open their mouth to answer, probably due to all the glue they were snacking on during their break. On top of this, my girlfriend decided to buy these sandals on her credit card, and, unwilling to pay her back for the sandals until I see them, she threatened to break my legs. I decided to order another pair, hoping for the best. Waiting impatiently for my package, face pressed against the glass, I saw the long turd-mobile zoom by my address, its bumper scraping against the sidewalk, knocking down parking meters in its way. I decided to track down the motherf%@kers. Following the unbearable scent of shit, I found the poo-coloured truck. Out stepped, none other than, the Kettle Man himself. As he stepped onto the pavement, I was astonished by his graceful landing, his foot cushioned by a a tempered sole... Only to realize that he was wearing my beloved sandals!
f%@k UPS!

 – About 1 Month ago.

Since UPS really really sucks and November holiday is coming real soon, I am wishing consumers good luck to you all. UPS go back to wherever you came from.
The Kettle guy....

Since UPS really really sucks and November holiday is coming real soon, I am wishing consumers good luck to you all. UPS go back to wherever you came from.
The Kettle guy.

 – About 1 Month ago.

Hey, "Miami OK" - why would I thank a UPS driver for "delivering my essentials"? I PAY for this SERVICE. If anything, it is drivers who should be thanking customers. I'm all for...

Hey, "Miami OK" - why would I thank a UPS driver for "delivering my essentials"? I PAY for this SERVICE. If anything, it is drivers who should be thanking customers. I'm all for giving drivers a friendly wave - if they do their job. Have seen drivers throw packages, drop them because they carried multiple small ones in their arms while on their cell phone, and worse. Our present driver comes late in the day all the time, then sits in his truck for ten minutes before starting to deliver. No, he isn't in the back of the truck organizing packages, he's yapping on the phone.

 – About 1 Month ago.

An example of why UPS sucks: we used to get deliveries on our street around 1 pm, this happened for years, now they all come after 6 pm. Okay, fine, things change, but the other day I waited for a...

An example of why UPS sucks: we used to get deliveries on our street around 1 pm, this happened for years, now they all come after 6 pm. Okay, fine, things change, but the other day I waited for a package to arrive, eventually saw the truck park on our street, waited for the driver to deliver - and nothing happened. Finally went down to the truck and saw the driver having a personal call on his cell phone. I asked him if I could have my package and instead of asking his call buddie to wait a minute so he could help a paying customer, he said, "wait a minute" to me and continued with his call. Make your personal calls on your break or lunch.

 – About 1 Month ago.

Thought mine was stolen because it took them almost a month to deliver my kettle from New York to LosAngeles and their site was saying I had to fill out a claim. The vendor too had suggested that I...

Thought mine was stolen because it took them almost a month to deliver my kettle from New York to LosAngeles and their site was saying I had to fill out a claim. The vendor too had suggested that I reached out to UPS because I was already trying to just forget about it.

 – About 1 Month ago.

Thought mine was stolen because it took them almost a month to deliver my kettle from New York to LosAngeles and their site was saying I had to fill out a claim. The vendor too had suggested that I...

Thought mine was stolen because it took them almost a month to deliver my kettle from New York to LosAngeles and their site was saying I had to fill out a claim. The vendor too had suggested that I reached out to UPS because I was already trying to just forget about it.

 – About 1 Month ago.

Package missing for a month- still “searching” for it. Aka employees stealing. Anyone have a lost package for over a month show up? ...

Package missing for a month- still “searching” for it. Aka employees stealing. Anyone have a lost package for over a month show up?

 – About 1 Month ago.

Finally got the kettle after calling UPS 7 times. I really thought it was stolen because they asked me to fill out a freaking claim. I told them GTFO. You fill them out for me.and she said she’s...

Finally got the kettle after calling UPS 7 times. I really thought it was stolen because they asked me to fill out a freaking claim. I told them GTFO. You fill them out for me.and she said she’s just trying to help. And she ended up doing the claims for me. Sorry for getting back late. I travelled a lot. It’s also me that posted from Texas and this Monday I will be in Arizona..so the guy that’s chasing me and infatuated with me posting about me kettle, I think you should grow up and come out from your grandmother’s basement once while to see the real world. I got my Kettle but like pulling blood out of a turnip.

 – About 1 Month ago.

To the person in Miami, OK...clearly you’re a UPS employee...the only wave a UPS driver is getting from me is the middle finger!!! UPS sucks, delivering packages to the wrong house, cannot even...

To the person in Miami, OK...clearly you’re a UPS employee...the only wave a UPS driver is getting from me is the middle finger!!! UPS sucks, delivering packages to the wrong house, cannot even figure out how to pick up a scheduled delivery...WTF?? Your whole job is to pick up and deliver...instead it’s f$&k up and lose...start hiring competent people who can read and write...dumb asses!!!

 – About 1 Month ago.

Paid for overnight delves and apparently UPS is not guaranteeing delivery and or issuing refunds. Shipped a 1lb package 10/19/20 for next day delivery 10/20/20 for $85.00. Not delivered and UPS has...

Paid for overnight delves and apparently UPS is not guaranteeing delivery and or issuing refunds. Shipped a 1lb package 10/19/20 for next day delivery 10/20/20 for $85.00. Not delivered and UPS has no real concern that they are not meeting there deadlines, and they just take your money and the UPS store doesn't tell you that your package may not make it right now and UPS will not refund you to at least let the customer take on the risk with informing them.
I personally will not use UPS again.

 – About 1 Month ago.

never use this stupid service for international
i used to ship via DHL all the time.. it was never an issue
onetime i tried with this and they were unable to find the receiver... and they...

never use this stupid service for international
i used to ship via DHL all the time.. it was never an issue
onetime i tried with this and they were unable to find the receiver... and they can not call the receiver according to their fu,..king policy.. what the hell is that.. if the delivery guy can not find the address, he can call the receiver and deliver.. Simple..

and they have some customer service number in india which is a Joke..

Never ever going to use UPS..

 – About 1 Month ago.

Enjoy your day. Give a wave & smile to your friendly UPS driver.

Thank them for delivering your essentials. 👍...

Enjoy your day. Give a wave & smile to your friendly UPS driver.

Thank them for delivering your essentials. 👍

 – About 1 Month ago.

how this company is still in business, i have no idea. ...

how this company is still in business, i have no idea.

 – About 1 Month ago.

My package crossed a continent in a week (from friggin' France to Mexico!) and has remained 'in process' for three. What good does it make a tracking number if it's always going to...

My package crossed a continent in a week (from friggin' France to Mexico!) and has remained 'in process' for three. What good does it make a tracking number if it's always going to "update" with something as generic as "en route"?!
Customer service number? "The number you have dialed does not exist!! XD

 – About 1 Month ago.

7 dollar pickup fee! What a joke! Might as well call it the 7 million dollar hit to UPS business, probably much higher loss than that though.......Why can't they come to my business? FEDEX does,...

7 dollar pickup fee! What a joke! Might as well call it the 7 million dollar hit to UPS business, probably much higher loss than that though.......Why can't they come to my business? FEDEX does, USPS does, speedy does. Must be the maytag delivery guy system..You know where you just sit on your ass and wonder why the other companies are moving product....

 – About 1 Month ago.

Always comes a day late. Box was bent in half with a boot mark on the center. Very nice!...

Always comes a day late. Box was bent in half with a boot mark on the center. Very nice!

 – About 1 Month ago.

I payed for next day air 12 days ago. Still hasn’t been delivered. Package has been in transit the entire time. What sucks is there are time sensitive papers in there and they are lost. No one...

I payed for next day air 12 days ago. Still hasn’t been delivered. Package has been in transit the entire time. What sucks is there are time sensitive papers in there and they are lost. No one takes responsibility for there actions anymore now a days. And it’s always someone else’s fault. A mans word is worth sh*#. You can’t even get help from a ups store or their customer service 1-800 number.

 – About 1 Month ago.

UPS sucks, the logistics side is even worse.. During the application they tell you that it is a full time position and we work 8 hours a day(listed as 9-5 online, may have changed). From the start...

UPS sucks, the logistics side is even worse.. During the application they tell you that it is a full time position and we work 8 hours a day(listed as 9-5 online, may have changed). From the start that was a lie.

They half-cheek their training, starting pay is 13.25 an hour and either you get 34 hours-40 or you get 60+hours. They literally set up people for equipment accidents, retrained a person who “bumped” into another employee(who was actually more frightened then hurt..). That same month a guy demolished a cart full of product with a machine and has yet to be put back on.. don’t know why they won’t retrain him..

The boxes are called “patients”, which are chucked down the line and end up bashed up and at some point jammed together and by the end of it falling off the line, piled into the truck because that loader can’t even keep up with it on his own. Pretty crappy place to work. 30 of us walked out so far and I’ve heard more are leaving(some of us had 7+years of experience).

 – About 1 Month ago.

Schedule delivery for Monday in Tucson, AZ as we are moving here from out of state over the weekend. Get an email to track delivery on Friday and selected notify me via text of everything so I can...

Schedule delivery for Monday in Tucson, AZ as we are moving here from out of state over the weekend. Get an email to track delivery on Friday and selected notify me via text of everything so I can keep an eye on it. Got here Sunday evening and checked my email to see it was delivered Saturday to a vacant home with construction tape preventing you from getting to the front door and they say it was signed for although it also says it was left at the front door (outside). STOLEN...

Really?? Jerkoffs!!

Nathan Parks
Tucson, AZ

 – About 1 Month ago.

Both sides must be expressed.

No complaints here. Always on time or a day before.

Very pleased with UPS. ...

Both sides must be expressed.

No complaints here. Always on time or a day before.

Very pleased with UPS.

 – About 1 Month ago.

Beyond a joke. Ordered meds for my terminally ill cat. UPS can't find it. Call the shipper. UPS says it's a their depot 50 miles away. I drive to get it. They can't find it. Shipper sends...

Beyond a joke. Ordered meds for my terminally ill cat. UPS can't find it. Call the shipper. UPS says it's a their depot 50 miles away. I drive to get it. They can't find it. Shipper sends another. They lose that, too. Shipper about to send the third when it shows up.

Now I order a pair of shoes from a place in California -- about three hours from where I live. Free two day service. Order placed W 10/14. Package ready Th 10/15. Tracking's delivery date? Before 9PM Tu 10/20.

Can't speak to a human in customer service either. There's a reason UPS is brown. They're shit.

 – About 1 Month ago.

Amazon delegated delivery of my item to UPS. This is the first time in quite a while that has happened. UPS is not only late, they don’t know where the package is. Can’t believe the total...

Amazon delegated delivery of my item to UPS. This is the first time in quite a while that has happened. UPS is not only late, they don’t know where the package is. Can’t believe the total incompetence.

 – About 1 Month ago.

On Oct 14th I ordered a set of hubcaps for my car from Amazon.......I GOT THEIR FREE SHIPPING THING AND NEVER HAD ANY PROBLEMS!!!!!!!!
Then I find out that UNCAPABLE PACKAGE DELIVERY is...

On Oct 14th I ordered a set of hubcaps for my car from Amazon.......I GOT THEIR FREE SHIPPING THING AND NEVER HAD ANY PROBLEMS!!!!!!!!
Then I find out that UNCAPABLE PACKAGE DELIVERY is delivering it for Amazon this time and I track it on my Amazon tracker WHICH RE-DIRECTS ME TO .....USELESS .....PACKAGE....DELIVERYS .....site I find that my package has been SITTING in Los Angeles for 3 DAYS!!!!...UNMOVING!!!!!
I certainly plan on complaining to Amazon and telling them if they want to continue selling to me NOT TO USE.. USELESS.. PACKAGE.. DELIVERY..on items I pay them for their fast delivery!
UPS's automated cant seem to get the tracking number right when I give it....I ask the automated to give me a damn person....it says it is going to get me a representative then after a while it says.....GOODBYE!!!!...and hangs up not helping me!!!!!!
USELESS PACKAGE DELIVERY or is it UNCAPABLE PACKAGE DELIVERY? WHICH NAME APPLIES PEOPLE?.....GOOD QUESTION?

 – About 1 Month ago.

paid for 2nd day air for a package Monday. It’s now Friday and no package. It’s been all over the country and no one can help. FU UPS! ...

paid for 2nd day air for a package Monday. It’s now Friday and no package. It’s been all over the country and no one can help. FU UPS!

 – About 1 Month ago.

UPS sucks, they charge for the service, then they delay your shipment. What a ripoff!! USPS so much more reliable. I hope UPS keeps losing contracts....

UPS sucks, they charge for the service, then they delay your shipment. What a ripoff!! USPS so much more reliable. I hope UPS keeps losing contracts.

 – About 1 Month ago.

I paid $39.50 for two-day air. Today is Day 3, still no delivery, and all they can say online or by phone (at the UPS office where I sent the envelope) is that it's "in transit." They...

I paid $39.50 for two-day air. Today is Day 3, still no delivery, and all they can say online or by phone (at the UPS office where I sent the envelope) is that it's "in transit." They say they are "doing an investigation." Now, an important business closing has to be postponed.

I'll never use UPS again.

 – About 1 Month ago.

USPS is overloaded with Amazon Prime Day(s) deliveries. Very little coming UPS or FEDEX in the dozen orders I've made. This tells me Amazon isn't even using exclusive its own shipping company...

USPS is overloaded with Amazon Prime Day(s) deliveries. Very little coming UPS or FEDEX in the dozen orders I've made. This tells me Amazon isn't even using exclusive its own shipping company and relying on the postal service, who are already flooded with ballots and their regular mail/parcel volume.

Rumor has it...Trump's administration reduced rates for Amazon to use the mail so they can't dig their way out of the mess.

Voter Fraud!

 – About 1 Month ago.

UPS Sucks, they want to take your freedom away. I get shipments from UPS all the time and have been happy enough with their service. However I'm now convinced that they are in bed with Trump. The...

UPS Sucks, they want to take your freedom away. I get shipments from UPS all the time and have been happy enough with their service. However I'm now convinced that they are in bed with Trump. The bastards dropped my most recent shipment off at the post office to have them deliver it. I know this is because they are trying to clog the USPS so that our votes won't be counted... Shame on them, if I ever have a choice I will pay extra to have anyone else carry my packages in future.

 – About 1 Month ago.

Ups sends an email telling me to follow my shipment via the map. The truck icon and my house icon are little circles. Very early on, I watch the truck get so close the truck and my house circles are...

Ups sends an email telling me to follow my shipment via the map. The truck icon and my house icon are little circles. Very early on, I watch the truck get so close the truck and my house circles are touching. He is next door. Then, no delivery and the truck drives away. Still waiting. ups SUCKS,

 – About 1 Month ago.

Dude, kettle guy you got a problem my friend. Come on here not making any sense, insulting others for calling you funny. You are why there is so much xenophobia. Stop acting the fool and go out and...

Dude, kettle guy you got a problem my friend. Come on here not making any sense, insulting others for calling you funny. You are why there is so much xenophobia. Stop acting the fool and go out and buy your kid a kettle at Bed Bath and Beyond. You sound like an absolute psycho. You calling people names on here is idiotic. People are making fun of you bc you sound like a lunatic. Go back to where you came from, and bring your little kettle w you

 – About 1 Month ago.

Amazon Prime Day deliveries from UPS, FEDEX & USPS are just now hitting the hubs, centers & stations.

Please be patient & allow a day or two to get to your door.

Thank...

Amazon Prime Day deliveries from UPS, FEDEX & USPS are just now hitting the hubs, centers & stations.

Please be patient & allow a day or two to get to your door.

Thank you

UPS Kev.

 – About 1 Month ago.

When I was in the Philippines, I was telling myself when can I escape and stop shoveling pig manure, when I was in the middle east, I kept telling myself when I could stop installing antennas and dish...

When I was in the Philippines, I was telling myself when can I escape and stop shoveling pig manure, when I was in the middle east, I kept telling myself when I could stop installing antennas and dish network and here in the US, what in the heck I'm doing with this UPS when is this thing going to stop. And for you bum, you should do quit suckinh on your mom's saggy tits so you can think better and be a bit useful to society. I can speak three languages so I don't go to Walmart now a days because I may bumped with a looser like you.

 – About 1 Month ago.

Kettleman-go to walmart or Target. Get a kettle there. Then take it to your Suuuuper smart child, in her suuuper expensive apartment, at her suuuper smart University. Problem solved. ...

Kettleman-go to walmart or Target. Get a kettle there. Then take it to your Suuuuper smart child, in her suuuper expensive apartment, at her suuuper smart University. Problem solved.

 – About 1 Month ago.

UPS sucks bcuz more than once I've tracked a package desperately needed and saw it was on the truck from our local dispatch center at 6:30am to be delivered no more than 10mi to the destination...

UPS sucks bcuz more than once I've tracked a package desperately needed and saw it was on the truck from our local dispatch center at 6:30am to be delivered no more than 10mi to the destination only to get a message that the wrong address was on said package when I called to see what happened. UPS would read back the delivery address and low and behold it WAS the correct address!!! Now, it's not cheap to rent studio time when you can get it these days and I needed that product to continue with the session. Well, long story short. They didn't return my call twice on one item after I called twice and was told to EXPECT a call back within the hour (both times)!! No call, no package. Cancelled session means lost money and lost productivity.
Now, I'm sitting here at oh bout 4am next day trying to line up all the musicians that were ready to go the day my package was listed as ENROUTE TO DESTINATION.. Not sure if I can EVER count on them again.
And another thing. I called the second time and the person I talked to was the same person as the first time and claimed that the message was never forwarded to dispatch the first time.
Am I pissed?? To say the least. YES...

 – About 1 Month ago.

f%@king ups cant deliver anything...

f%@king ups cant deliver anything

 – About 1 Month ago.

UPS,

no.

Sincerely,
Everyone...

UPS,

no.

Sincerely,
Everyone

 – About 1 Month ago.

UPS is a bad joke. If a package is rescheduled for delivery which is every time it’s on the truck then it doesn’t arrive at all. When a package does come it’s been ripped open and taped back...

UPS is a bad joke. If a package is rescheduled for delivery which is every time it’s on the truck then it doesn’t arrive at all. When a package does come it’s been ripped open and taped back up.no respect for the goods or the customers. They delivered a package that stunk so bad I almost vomited and after I sent it back they redelivered.

 – About 1 Month ago.

This is the third time I've tried to get something through UPS in the last week and it's the third time they've either skipped my house or just lost the package. The first package was car...

This is the third time I've tried to get something through UPS in the last week and it's the third time they've either skipped my house or just lost the package. The first package was car parts I needed to go to work and they ended up being 2 weeks late. This package is a case for my new phone and, although everything was perfect, they just didnt deliver it. Guess the UNITED POSTAL SERVICE doesn't give a flying shit about servicing the union with the post.

 – About 1 Month ago.

Adverse weather conditions??? "An emergency situation or adverse weather condition has delayed delivery"?

How 'bout, "lazy driver and incompetent staff has delayed...

Adverse weather conditions??? "An emergency situation or adverse weather condition has delayed delivery"?

How 'bout, "lazy driver and incompetent staff has delayed delivery."

Don't delay my package AND lie to me. Why is their stock at an all time high? WTF is wrong with this world?

Has anyone heard of consequences? Is it still in the dictionary.
Makes me want to move to Alaska on my own and give society the middle finger.

 – About 1 Month ago.

It’s not the kettle it’s my time and the time I will take for me to bring the kettle to my kid. (It’s 398 driving miles) just to give her the expensive Mac Book Pro and this “stupid”kettle...

It’s not the kettle it’s my time and the time I will take for me to bring the kettle to my kid. (It’s 398 driving miles) just to give her the expensive Mac Book Pro and this “stupid”kettle . It’s the promise that I will be in her $1500 dollar per month apartment. So this is not about the money. It’s about my time wasted for this little kettle.

 – About 1 Month ago.

I need the kettle for my daughter who is in her senior year in college. She wants to do something with this stupid Virus that’s why she’s preparing to be a doctor. She’s in the no one vet school...

I need the kettle for my daughter who is in her senior year in college. She wants to do something with this stupid Virus that’s why she’s preparing to be a doctor. She’s in the no one vet school in the whole world but she’s not taking veterinary. She said during her exams she don’t have the time to cook and make coffee and teas. And that my friend unlike you . Sitting in the couch lazy as faahq, scratching his crotch and rantung useless stuff can go to hell and lLOL with belzebub.

 – About 1 Month ago.

Dude freaking out over a kettle is the funniest thing Ive seen in a while, so thank you kettleman! Lol. I dont want to even see you at the airport, or a restaurant if theres an issue. Talk about 1st...

Dude freaking out over a kettle is the funniest thing Ive seen in a while, so thank you kettleman! Lol. I dont want to even see you at the airport, or a restaurant if theres an issue. Talk about 1st world problems, dang. Cant fathom getting so mad about a kettle, but truly thank you kettleman! You are a gift from the unintentionally funny Gods hahaha!

 – About 2 months ago.

This is for " the guy that posted "This California guy who posts constantly in a raged state about his UPS"" You know that Kettle I ordered is for my College Student who is taking...

This is for " the guy that posted "This California guy who posts constantly in a raged state about his UPS"" You know that Kettle I ordered is for my College Student who is taking "MicroBiology" as her major. It is supposed to help her for her "tea" and "RAMEN" so when her finals comes, she will not have an empty stomach focusing on her exams. One day she could help a team of experts and find a cure for this smart invisible enemy that I hope one day you will have not to deal with. You may have a crossed eyed kid so kindly leave me alone. I'm being honest. here. If UPS had just been honest to me and said "I'm sorry your package cannot be deliverd to an UPS access point because becuae it was stolen, I will never RANT and post and try to save someone else's time. YOU get lost another evil guy. I wasted reading review and puching my credit card information just to get the stuff I need. You cross dresser guy. maybe UPS had misplaced your LIPSTICK and your False teeth that's why you cannot help showing your stupidity.

 – About 2 months ago.

Glendale seems to me trolling hate specifically at UPS and their employees. Like Karen throwing that puppy at the black guy. Hurting the puppy dog over fear, rage in today's environment.

Glendale seems to me trolling hate specifically at UPS and their employees. Like Karen throwing that puppy at the black guy. Hurting the puppy dog over fear, rage in today's environment.

Society is breaking down.

PEOPLE RISE ABOVE IT.

 – About 2 months ago.

They give me a number here bunch of evil thieves 8772896418 (here is last four digit of my tacking number) 9700 bunch of thieves. I hope you guys sleep everyday with my Kettle next to your piLLOW....

They give me a number here bunch of evil thieves 8772896418 (here is last four digit of my tacking number) 9700 bunch of thieves. I hope you guys sleep everyday with my Kettle next to your piLLOW. Zwilling should take care of me instead me (wasting my energy) dialing that evil number.

 – About 2 months ago.

BUnch of thieves at UPS -
We are aware that you are experiencing a problem with a shipment. Resolving these issues is our priority.

If a shipment has been lost or damaged, please...

BUnch of thieves at UPS -
We are aware that you are experiencing a problem with a shipment. Resolving these issues is our priority.

If a shipment has been lost or damaged, please visit Claims Support on ups.com for guidance on how to submit and manage a claim. The Start A Claim tab features a video providing instructions on reporting a claim. Log in or sign up at ups.com to use our enhanced tools to start a claim, provide supporting documents and upload images. You can also request status notifications to ensure visibility throughout the process. Using these features will promote an efficient investigation and timely resolution of your claim.

Marcela G
UPS Customer Care

 – About 2 months ago.

Don't be obsessed and consumed with hate. This California guy who posts constantly in a raged state about his UPS order(s). What he might not know... is a huge growing sentiment in the USA...

Don't be obsessed and consumed with hate. This California guy who posts constantly in a raged state about his UPS order(s). What he might not know... is a huge growing sentiment in the USA wants,prays, wishes for the ENTIRE STATE of CALIFORNIA to fall into the ocean. They pray millions to die because they feel you're the enemy of the country. That rage he has against UPS is the very same type of rage they have towards him and his family.

It's sad people don't get it. This is not the way to live, Be understanding, compassionate, loving... that's what society needs to strive for.

I'm worried this fire is getting outta control.,

 – About 2 months ago.

Finally got a hold Zwilling Customer service and vented everything to the guy. I told him I'm done with UPS so the next, "if" there's a next time I will make sure I will pay just the...

Finally got a hold Zwilling Customer service and vented everything to the guy. I told him I'm done with UPS so the next, "if" there's a next time I will make sure I will pay just the sipping to use other carrier. This is not about hatred anymore. This is about making a little contribution to society . PHAQQQQQ UPS

 – About 2 months ago.

Don't submit yourself to hate. Don't let yourself be consumed hating UPS and/or their employees.

Trump's Tweet Storm of hatred today is a great example. I'm concerned...

Don't submit yourself to hate. Don't let yourself be consumed hating UPS and/or their employees.

Trump's Tweet Storm of hatred today is a great example. I'm concerned this hate will grow on ALL sides. There's great Republicans, Liberals, Democrats in this country.

If we all start singling out one party/tribe/country/race/society. We'll fall back into our darkest human historical times.

It's spooky what's happening.

 – About 2 months ago.

Yes, UPS, my address is correct. It does not need to be updated. PLEASE STOP RETURNING MY PACKAGES TO THE SENDER! MY ADDRESS IS CORRECT! LEARN TO READ A STREET SIGN!!!!...

Yes, UPS, my address is correct. It does not need to be updated. PLEASE STOP RETURNING MY PACKAGES TO THE SENDER! MY ADDRESS IS CORRECT! LEARN TO READ A STREET SIGN!!!!

 – About 2 months ago.

"Sorry we missed you!" ARE YOU?????


It sure is nice to have delivery drivers waste the fuel to drive to my apartment to "attempt" a delivery by slapping a note on...

"Sorry we missed you!" ARE YOU?????


It sure is nice to have delivery drivers waste the fuel to drive to my apartment to "attempt" a delivery by slapping a note on my door without actually doing anything just so they can leave packages at the UPS Store access point the next day, even when someone is present at my home. I also work overnights during the week, which means I have to sleep during the morning, so this pair of pants I ordered from Amazon (Which was a set of two in the same full order but was split for some reason between two different carriers. I received my first one.) will be sitting at the UPS Store two miles away for an entire week because of these lazy drivers. This happens EVERY. SINGLE. TIME.

 – About 2 months ago.

I have finally found a shipping company worse than the US Postal Service, that would be UPS. 2 of 3 recent deliveries delivered to wrong addresses when the shipping address was correct on each...

I have finally found a shipping company worse than the US Postal Service, that would be UPS. 2 of 3 recent deliveries delivered to wrong addresses when the shipping address was correct on each shipment. I guess the UPS driver for my neighborhood needs to go back to kindergarten as he can’t seem to be able to read or transpose numbers. When you go to contact customer service or corporate they will not respond as they are above everyone else. You can email corporate Kate Gutmann kguttmann@ups.com or George Willis gwillis@ups.com or customerrelations@ups.com but don’t expect any response and also UPS does not want any residential deliveries anymore, that is why when a residential customer goes to ship a shoebox size item, UPS wants $70 to ship it. They are only interested in business to business deliveries, but wait, if they can’t read or transpose numbers then how are businesses going to get there deliveries. I hope UPS goes under soon and lets FedEx, Fluid and Prime takeover all parcel shipping oh and we all better hope that they also privatize the US Postal Service soon, they are another agency that has management and leadership with no intelligence or common sense nor can they read or transpose numbers either and we are bailing them out every year with billions of tax payer dollars. Now is the time to boycott corporations that can’t provide basic customer service and offer no quality products or services. Any of those individuals who choose to support these type of lousy corporations are doing an injustice to everyone that lives in our country. If you can’t properly perform the basic duties of your job, then you shouldn’t have a job, this applies to the corporate executives to the basic worker.

 – About 2 months ago.

Why do they say here Private Company for UPS stock price?...

Why do they say here Private Company for UPS stock price?

 – About 2 months ago.

I have finally found a shipping company worse than the US Postal Service, that would be UPS. 2 of 3 recent deliveries delivered to wrong addresses when the shipping address was correct on each...

I have finally found a shipping company worse than the US Postal Service, that would be UPS. 2 of 3 recent deliveries delivered to wrong addresses when the shipping address was correct on each shipment. I guess the UPS driver for my neighborhood needs to go back to kindergarten as he can’t seem to be able to read or transpose numbers. When you go to contact customer service or corporate they will not respond as they are above everyone else. You can email corporate Kate Gutmann kguttmann@ups.com or George Willis gwillis@ups.com or customerrelations@ups.com but don’t expect any response and also UPS does not want any residential deliveries anymore, that is why when a residential customer goes to ship a shoebox size item, UPS wants $70 to ship it. They are only interested in business to business deliveries, but wait, if they can’t read or transpose numbers then how are businesses going to get there deliveries. I hope UPS goes under soon and lets FedEx, Fluid and Prime takeover all parcel shipping oh and we all better hope that they also privatize the US Postal Service soon, they are another agency that has management and leadership with no intelligence or common sense nor can they read or transpose numbers either and we are bailing them out every year with billions of tax payer dollars. Now is the time to boycott corporations that can’t provide basic customer service and offer no quality products or services. Any of those individuals who choose to support these type of lousy corporations are doing an injustice to everyone that lives in our country. If you can’t properly perform the basic duties of your job, then you shouldn’t have a job, this applies to the corporate executives to the basic worker.

 – About 2 months ago.

I live in the country, and if the tracking says “Out for Delivery”, that’s usually bullshit and won’t see it for a day or two. Many times, they deliver to the neighbors knowing damn well they...

I live in the country, and if the tracking says “Out for Delivery”, that’s usually bullshit and won’t see it for a day or two. Many times, they deliver to the neighbors knowing damn well they have two different addresses on the packages, but can’t be bothered. Lame.

 – About 2 months ago.

Sorry UPS didn't treat your mother's parcel like they should. Hope she recovers soon.

You have the opportunity to change this culture. Back to a more positive, loving, caring...

Sorry UPS didn't treat your mother's parcel like they should. Hope she recovers soon.

You have the opportunity to change this culture. Back to a more positive, loving, caring society.

#VoteDemocrat

 – About 2 months ago.

Expensive medical air purifier I can't afford for my very ill mother battling COVID. UPS asshole tosses it on porch, fist sized hole punched into box below very obvious easy to carry plastic...

Expensive medical air purifier I can't afford for my very ill mother battling COVID. UPS asshole tosses it on porch, fist sized hole punched into box below very obvious easy to carry plastic handle. Bad enough you cowards damage property but being utterly stupid too...that's UPS.

 – About 2 months ago.

Stop acting like the recipient isn't your customer. It is my property you are holding hostage and all I want is a little visibility into what is going on with it. Give us more information up front...

Stop acting like the recipient isn't your customer. It is my property you are holding hostage and all I want is a little visibility into what is going on with it. Give us more information up front and people won't be so annoyed. Especially knowing that your property is sitting within walking distance of it's destination but you have to wait through the weekend for some reason before they deliver. If that happens though, whatever you do, do not call and ask to come pick it up. Because they will tack an extra business day beyond the estimated delivery and you can't change your mind.

 – About 2 months ago.

Feeling better now that one of the guys here had a terrible experience than I had. "Bought an expensive item for my bike. Was supposed to be delivered 9/1, then 9/2. then 9/3. now it says tomorrow...

Feeling better now that one of the guys here had a terrible experience than I had. "Bought an expensive item for my bike. Was supposed to be delivered 9/1, then 9/2. then 9/3. now it says tomorrow delivery. I called UPS and they said item is actually LOST and the sender needs to file a claim! LOL. Now i'm out $1,000 and I can't make it to the race this Saturday, thus being disqualified. And now I have to deal with getting my money back."
Mine was just an Electric Kettle that I promised as a present. I am doing myself a favor and I will never buy anything online for myself. UPS Sucks big time. ZDo yourself a favor guys and try to think twice before buying stuff. Lets punish UPS.

 – About 2 months ago.

Hey UPS - I don't deserve this aggravation - You can keep my Kettle and shove it to your PAQKING ASS. I will email Zwilling and just cancel my order. I lost so much time following and trying to...

Hey UPS - I don't deserve this aggravation - You can keep my Kettle and shove it to your PAQKING ASS. I will email Zwilling and just cancel my order. I lost so much time following and trying to pick up this order because you cannot do a very simple thing. You UPS is being managed by bunch of loonies. I am so much done with you. I realized I don't have to deal with you any more. - Good riddance!! Vannuys Arminta.guy.

 – About 2 months ago.

Had my package in his truck. Saw the truck pass the door. Then listed that it was adverse weather conditions that prevented delivery. Too much sunshine and 14 Celsius is difficult for delivery. This...

Had my package in his truck. Saw the truck pass the door. Then listed that it was adverse weather conditions that prevented delivery. Too much sunshine and 14 Celsius is difficult for delivery. This company deserves to be audited then the stockholders stripped of any wealth and then put in jail for public imbecilities

 – About 2 months ago.

I have an idea, I will just raffle my package in my facebook just to humiliate UPS. I am so irritated that I'm going to Raffle it the page reaches 500 likes or shared 1000 times. Just wasted my...

I have an idea, I will just raffle my package in my facebook just to humiliate UPS. I am so irritated that I'm going to Raffle it the page reaches 500 likes or shared 1000 times. Just wasted my precious time waiting my package.

 – About 2 months ago.

UPS - you are the reason I quit buying online - you should close your door PERIOD. I am the one in your ARMINTA office earlier. You guys SUCKS......

UPS - you are the reason I quit buying online - you should close your door PERIOD. I am the one in your ARMINTA office earlier. You guys SUCKS...

 – About 2 months ago.

If and only if I will buy important things online, I will never "NEVER" try to save money again and just pay the competing carrier just to make UPS suffer. I hate them so SO much that I will...

If and only if I will buy important things online, I will never "NEVER" try to save money again and just pay the competing carrier just to make UPS suffer. I hate them so SO much that I will never stop posting and will share my experience to everyone I know. I hope all my friends, families will never have this experience. UPS SUCKS period.

 – About 2 months ago.

UPS HAD SUBSTITUTE DRIVER WHO DROPPED OFF MY PACKAGE AT SOME RANDOM HOUSE. AFTER 2 MONTHS OF CALLING, CLAIM FILED, DETERMINED LOST, CONTACTING NEIGHBORS UPS DETERMINED THAT I NOW HAVE TO CONTACT THE...

UPS HAD SUBSTITUTE DRIVER WHO DROPPED OFF MY PACKAGE AT SOME RANDOM HOUSE. AFTER 2 MONTHS OF CALLING, CLAIM FILED, DETERMINED LOST, CONTACTING NEIGHBORS UPS DETERMINED THAT I NOW HAVE TO CONTACT THE SELLER FOR REFUND. THEY SAID THEY WOULD CONTACT THE SELLER FOR REFUND BUT AFTER 2 WEEKS THEY HAVE NOT. IVE BEEN TRYING TO SETTLE THIS SINCE SEPT.14! SEVERAL NEIGHBORS HAD THIS ISUE. THE DRIVER JUST DUMPED HIS DELIVERY AND REGISTERED IT AS DELIVERED. UPS SOOOOO SUCKS IF THIS HAPPENS. NOBODY CARES OR ASSUMES RESPONSIBILITY

 – About 2 months ago.

UPS you sucks, it's super unfair. I will not feel sorry for you guy because you guys sucks BIG BIG time. I hope I will never deal with you again. Good riddance - UPS Phack PHACKKKK!!!...

UPS you sucks, it's super unfair. I will not feel sorry for you guy because you guys sucks BIG BIG time. I hope I will never deal with you again. Good riddance - UPS Phack PHACKKKK!!!

 – About 2 months ago.

Kenilworth, New Jersey. The UPS guy doesnt always pick up at boxes. He did not pick up my two packages yesterday.
The driver left the UPS box open ALL DAY. When you call customer. You just...

Kenilworth, New Jersey. The UPS guy doesnt always pick up at boxes. He did not pick up my two packages yesterday.
The driver left the UPS box open ALL DAY. When you call customer. You just get runaround. They give you case number but no one ever calls you back. I finally got through to a supervisor at Basking Ridge. She said "hello" then laid telephone off hook. And hummed and sang. Then I heard her talk to a driver about my situation and she hung. Obviously, UPS corporate doesnt give a fig. This is the way they want. Im going to Fedex.

 – About 2 months ago.

Tried to pick up my package at Arminta in Vannuys - PACKAGE was not there. I felt I was a big time looser. I H a t e !!!!!! UPS been waiting this merchandise from Ney Work since Sept 26 but still...

Tried to pick up my package at Arminta in Vannuys - PACKAGE was not there. I felt I was a big time looser. I H a t e !!!!!! UPS been waiting this merchandise from Ney Work since Sept 26 but still WAITING. I will probably treat my friends with a cold beer if UPS will go belyy UP!!

 – About 2 months ago.

UPS CAN EAT A BAG OF D!CKS!!! LATE EVERY TIME!!! IF EVER A COMPANY DESERVED TO GO OUT OF BUSINESS FOR ABSOLUTE SH!T CUSTOMER SERVICE, IT'S UP F#CK!NG S. FU!...

UPS CAN EAT A BAG OF D!CKS!!! LATE EVERY TIME!!! IF EVER A COMPANY DESERVED TO GO OUT OF BUSINESS FOR ABSOLUTE SH!T CUSTOMER SERVICE, IT'S UP F#CK!NG S. FU!

 – About 2 months ago.

It's funny you can't talk to anyone. My delivery was supposed to be here 3 days ago. After tracking says this day by 9 p.m., it never showed. Now tracking says check back for updates. I called...

It's funny you can't talk to anyone. My delivery was supposed to be here 3 days ago. After tracking says this day by 9 p.m., it never showed. Now tracking says check back for updates. I called 2 separate numbers that direct me to their website. What a waste of time.

 – About 2 months ago.

What the f^ck is wrong with this company?!?!? Today, customer service is imperative! USP won't solve their issues because retailers use their service; they simply don't care. Each time I...

What the f^ck is wrong with this company?!?!? Today, customer service is imperative! USP won't solve their issues because retailers use their service; they simply don't care. Each time I order something on-line and the shipper is UPS, I cringe. I'll get a notification from UPS giving me an "estimated window." Then as the latest hour approaches, they update it to a new "estimated window". As the end of that period closes in, a new update appears! Is an 8 year old playing video games head of logistics???? Today, I arrived home after an errand. I had to wait to get into my driveway because a UPS truck was blocking it. But did that truck deliver my package? Nope.

 – About 2 months ago.

If UPS drivers are afraid of because it’s Pandemic then just let the public know. We will understand. But alert or let me know what’s going on with my stuff. I want to put this behind me....

If UPS drivers are afraid of because it’s Pandemic then just let the public know. We will understand. But alert or let me know what’s going on with my stuff. I want to put this behind me.

 – About 2 months ago.

These clowns doesn't know why people are still ordering stuff online. Maybe it's important, maybe if it's for some else's they love and they need it for their research so they can...

These clowns doesn't know why people are still ordering stuff online. Maybe it's important, maybe if it's for some else's they love and they need it for their research so they can find a cure for this invisible enemies, they just don't fraeking care. I stop ordering and buying something for myself. I hope this guys can see my comments - bunch of clowns..

 – About 2 months ago.

UPS received my package on 9-30.. It's been sitting at the same UPS facility in California ever since.. Today the tracking updated to "a mechanical failure has delayed the delivery of your...

UPS received my package on 9-30.. It's been sitting at the same UPS facility in California ever since.. Today the tracking updated to "a mechanical failure has delayed the delivery of your package".. I could have drove all the way to California, picked up my package, and drove back home already.. I understand stuff happens sometimes, but my package sitting in the same facility and not moving for nine days now is unacceptable.. I won't be ordering from vendors who ship with UPS any longer.. They can't seem to make their promised delivery dates..

 – About 2 months ago.

Been chasing my package for since 09/26 but here is what I got "The package is being held for a future delivery date. We'll attempt to deliver on the date requested."...

Been chasing my package for since 09/26 but here is what I got "The package is being held for a future delivery date. We'll attempt to deliver on the date requested."

 – About 2 months ago.

I am loosing hope with the human race....

I am loosing hope with the human race.

 – About 2 months ago.

My package is smaller than I had hoped for....

My package is smaller than I had hoped for.

 – About 2 months ago.

I just hope people, if possible avoid buying unnecessary stuff online because company like UPS exists....

I just hope people, if possible avoid buying unnecessary stuff online because company like UPS exists.

 – About 2 months ago.

FYI - a complaint to customer service

This morning I tried to track 1Z2FVxxxxxxxxxxxx
1. the tracking system gave me a 9 pm delivery without further information
2. the...

FYI - a complaint to customer service

This morning I tried to track 1Z2FVxxxxxxxxxxxx
1. the tracking system gave me a 9 pm delivery without further information
2. the application didn't accept my password
3. the chat line was USELESS in helping me, but they gave me a phone number to call
4. after calling the number I ended it in voicemail HELL
5. finally I reached an operator (Lovely) which tried to help but she couldn't
6. I asked to be transferred to a supervisor...he came online after 10 min and HANGED UP after putting me on HOLD to talk with the local office, and not even coming back to me. NOT SOLVING ANYTHING besides wasting my time again
For the rest, you can read my mind! Thank you for wasting 50-60 minutes of my time going NOWHERE

DO NOT reply to my email, I DON'T WANT to hear again from UPS and I will make everything possible not to have anything delivered by your company.

 – About 2 months ago.

UPS employees please be totally aware of the TrumpVirus.

We can call it now since he disregarded medical science & experts in the beginning that has now ballooned over 210,000 deaths in...

UPS employees please be totally aware of the TrumpVirus.

We can call it now since he disregarded medical science & experts in the beginning that has now ballooned over 210,000 deaths in this country. Plus, he's now a super spreader just so he can try to get re-elected.

Don't let the racist bullies sway you from the absolute facts.

Stay Safe UPSer's!

 – About 2 months ago.

Customer service is a waste of time, cannot easily talk with a human and when you finally do they transfer you back to machine as they cannot actually do anything but listen. That must be the suckiest...

Customer service is a waste of time, cannot easily talk with a human and when you finally do they transfer you back to machine as they cannot actually do anything but listen. That must be the suckiest job in the world, requiring no brains.

 – About 2 months ago.

UPS loses too many packages

UPS can NOT track with any accuracy

Customer service is only lip service and if you ask too many questions, the phone connection just seems to die..