Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 12,643 people in a public venting!
UPS is truly the worst not sure why so many companies use them as their shipping company over usps. At least usps will bring the packages into the lobby of the building and even put them in the mail...
UPS is truly the worst not sure why so many companies use them as their shipping company over usps. At least usps will bring the packages into the lobby of the building and even put them in the mail lockers like they should. Ups just throws them on the ground in the mailroom and they almost always get stolen . God forbid you want to talk to some form of customer service, you get one cycle of bot questions that always ends with sorry can’t help you (:
1 of 10
– About 1 Month ago.
I had a shipment lined up for a package to be sent and picked up by me 2,days later in another town.
It got never shipped and through the app and their customer service I was none the wiser ....
I had a shipment lined up for a package to be sent and picked up by me 2,days later in another town.
It got never shipped and through the app and their customer service I was none the wiser . It never left their distribution centre.
This failure cost me over 2 K . Thanks a lot . I will never use UPS again ????????????????
1 of 10
– About 1 Month ago.
UPS has been around too long to be so incompetent. Trying to create a profile to track and receive notifications of packages and website keeps saying invalid pin after times. No link in the email so...
UPS has been around too long to be so incompetent. Trying to create a profile to track and receive notifications of packages and website keeps saying invalid pin after times. No link in the email so when you navigate back to the website it's already created a NEW pin. and the p/w requirement are RIDICULOUS. It's not the nuclear codes ok? incompetence rules in fjb's America.
1 of 10
Jonesville, MI, USA
– About 1 Month ago.
f%@k UPS. I recently bought a pair of shoes online that used DHL Express to ship and it really gave me perspective on just how shitty UPS is. I have 3 deliveries coming in from UPS, 1 had to be...
f%@k UPS. I recently bought a pair of shoes online that used DHL Express to ship and it really gave me perspective on just how shitty UPS is. I have 3 deliveries coming in from UPS, 1 had to be returned to the sender, 2 got delayed and now has to contact sender for clearance information (WHY?), and 3 is got delayed as well.
1 of 10
– About 1 Month ago.
I wish I could talk to someone at UPS. Can't do that. Only machines work there. There is a place to click called "Change Delivery" on one of their web pages. When you click on that the...
I wish I could talk to someone at UPS. Can't do that. Only machines work there. There is a place to click called "Change Delivery" on one of their web pages. When you click on that the machine tells you you can't change delivery. I wonder why they put that option there if you can't do what is says?
Please don't think I have any complaints about their delivery folks. They are great. I can't imagine trying to work in that impossible system.
1 of 10
– About 1 Month ago.
I paid 15 dollars for expedite shipping. On delivery today, driver makes no attempt to get past my building buzzer, it's Friday, he'll try again Monday. I have to pay another $6 to pick it up...
I paid 15 dollars for expedite shipping. On delivery today, driver makes no attempt to get past my building buzzer, it's Friday, he'll try again Monday. I have to pay another $6 to pick it up myself at the location .5 miles away.
Why did these c*nts get a f%@king raise if I have to do their jobs for them. Why does anyone use this piece of shit company to ship anything.
1 of 10
– About 1 Month ago.
UPS package was shipped from Houston to Dallas. I can drive there in a little more than 3 hours. It took 2 days and the customer agent had no idea why it took so long. What can Brown do for you? ...
UPS package was shipped from Houston to Dallas. I can drive there in a little more than 3 hours. It took 2 days and the customer agent had no idea why it took so long. What can Brown do for you? Let you down.
1 of 10
– About 1 Month ago.
Trust me never never use UPS worst service every. They delivered hypodermic needles with my medicine in it to the wrong address twice. It’s frozen it’s supposed to be overnighted two weeks in a...
Trust me never never use UPS worst service every. They delivered hypodermic needles with my medicine in it to the wrong address twice. It’s frozen it’s supposed to be overnighted two weeks in a row. They’ve left it at the wrong address.. I have to wait eight days to do anything about it this medicine so far I’m in for $430. Know if they ship it again it will be another 215. 640.00. The pharmacy has to keep eating or I’m gonna have to..
1 of 10
Sumrall, MS, USA
– About 1 Month ago.
Ups is the most disappointing piece of shit delivery service. How the f%@k can you never deliver packages on time? How the f%@k can you always be late? How the f%@k can you not get your logistical...
Ups is the most disappointing piece of shit delivery service. How the f%@k can you never deliver packages on time? How the f%@k can you always be late? How the f%@k can you not get your logistical situation fixed to where deliveries can be made on time. You useless f%@ks do it on purpose to screw over the customer at the cost of extra profit running a ghost shift of drivers.
1 of 10
– About 1 Month ago.
it said that my package was coming yesterday and at 9pm it said it was arriving today at 7pm when it was 9pm and now its supposed to come today and i cant arranged to have them hold it so i can pick...
it said that my package was coming yesterday and at 9pm it said it was arriving today at 7pm when it was 9pm and now its supposed to come today and i cant arranged to have them hold it so i can pick it up and sign so it wasted my whole work day waiting for a package to not come the driver never came
1 of 10
– About 1 Month ago.
Arranged to have a pkg redirected. Spent 20 minutes on the phone doing this.
Had to stay home from work and lose a days' pay because I had to sign for it.
When I called to complain,...
Arranged to have a pkg redirected. Spent 20 minutes on the phone doing this.
Had to stay home from work and lose a days' pay because I had to sign for it.
When I called to complain, they had no record of me even calling in the first place.
I got the usual insincere apology. Bite me.
They suck beyond belief.
1 of 10
Westford, MA, USA
– About 1 Month ago.
For English and Hispanic speaking community. UPS lost official documents as passports and even when we have make a claims several times, the answer always is the same: sorry, we are working on it and...
For English and Hispanic speaking community. UPS lost official documents as passports and even when we have make a claims several times, the answer always is the same: sorry, we are working on it and you must wait until we finish the investigation. Wait? for my passport? How UPS works? None in 30 days gave me even a solution or at least show me something regarding this horrible situation. BLS Services is the company that handling visas processing in the name of Spanish Consulate in Miami and even the answer is the same: we are working and I give you the tracking number, that's it. It is a very distressing situation.
1 of 10
Westford, MA, USA
– About 1 Month ago.
Hola. Una recomendacion a todos los futuros clientes de UPS, una compania tan grande y con tan pesimos resultados de trabajo. Pierden documentos oficiales como pasaportes y a pesar de las...
Hola. Una recomendacion a todos los futuros clientes de UPS, una compania tan grande y con tan pesimos resultados de trabajo. Pierden documentos oficiales como pasaportes y a pesar de las reclamaciones interpuestas, llevamos un mes a la espera de que se le de una solucion al tema y ni hablar de los gastos y costos por danos y perjuicios que nadie asume. Perdieron mi pasaporte hace un mes y a pesar de visitar el lugar y buscar informacion solo me dicen que estan buscando. Un pasaporte que es un documento oficial que se puede prestar para una falsificacion? Increible que esto suceda pero es la realidad y lo peor sin esperanza de que nadie pueda darnos una solucion al caso ni UPS ni la oficina llamada BLS que es la que tramita las visas para residentes por el Consulado Espanol en Miami.
1 of 10
USA
– About 1 Month ago.
Para el cliente de habla hispana. No envíen ningún documento oficial por UPS. Así los obliguen. Pague 35 dólares a una compañía que se llama Bls en Miami Florida para que me visaran mi pasaporte...
Para el cliente de habla hispana. No envíen ningún documento oficial por UPS. Así los obliguen. Pague 35 dólares a una compañía que se llama Bls en Miami Florida para que me visaran mi pasaporte y lo enviaran a través de ups a mi casa. El pasaporte hace un mes q está perdido y ups continúa diciendo que está investigando. Lo peor es q Nadie se hace responsable y nadie se preocupa por resolver. A veces creo q hay que sobornar o algo por el estiló
1 of 10
Honolulu, HI, USA
– About 1 Month ago.
UPS sucks because they hate their customers. They sit n your package for days, they charge you for every opportunity they can. Even if you are want to arrange you picking up your package from them...
UPS sucks because they hate their customers. They sit n your package for days, they charge you for every opportunity they can. Even if you are want to arrange you picking up your package from them it’s gonna cost you. Customer service doesn’t even understand their own service charges. They tell you it costs money to reroute your package but it’s free if you want to pick it up directly from their hub. Then after you tell them you want to pick it up from their hub they tell you it’s gonna cost you money because they have to pay someone to bring the package to the front desk. Is UPS even employing people or are they just contracting from another company. They even lie about attempting deliveries just because they can’t make their delivery dates. I have multiple security camera videos of no UPS trucks showing up and “attempted delivery” notes on my packages that I’m paying for expedited service on.
This company should be investigated for interstate mail fraud for how they run this business.
1 of 10
Saint Augustine, FL, USA
– About 2 months ago.
My package was supposed to be delivered today but was rescheduled. I tried to find out why and could I just go pick it up the dist center is only 30miles from my house. I spent hours trying to get...
My package was supposed to be delivered today but was rescheduled. I tried to find out why and could I just go pick it up the dist center is only 30miles from my house. I spent hours trying to get help on the phone being hung up on and no one could help me then finally I was told I could go get it between 4:45 and 8pm. The person on the phone said they talked to the dist center and I can get it today. So I get there around 4:50 and they can't find it. It's there at the facility but I still can't get it and now I have to go back tomorrow. It feels like they're holding my package for ransom. I HATE ups and will never intentionally use them again. I'll use usps they suck too but you already know that so it's not so upsetting.
1 of 10
Cambria, CA, USA
– About 2 months ago.
How bad does UPS Suck.....hmmm....look at the following tracking for a package that has been travelling all over the state of California for over 2 weeks...and it's no where close to where is...
How bad does UPS Suck.....hmmm....look at the following tracking for a package that has been travelling all over the state of California for over 2 weeks...and it's no where close to where is should have been delivered and with no human to talk to I am forced to explain the inexplicable such as "sortation delay" to my client.
------ Original Message ------
Received: 10:57 AM PDT, 10/18/2023
From: "UPS"
To: john@sstraveler.com
Subject: UPS Status Notification, Tracking Number 1ZV8V7610365414540
UPS logo
Please see below for package information and current transit status.
UPS My Choice for home
Shipment Details
Tracking Detail
Tracking Number: 1ZV8V7610365414540
Status: Returning to Sender: In Transit
UPS Service: UPS Ground
Number of Packages: 1
Weight: 2.4 LBS
Package Progress
Location Date Local Time Description
Sylmar, CA, United States 10/17/2023 2:52 PM Arrived at Facility
Visalia, CA, United States 10/17/2023 10:45 AM Departed from Facility
Visalia, CA, United States 10/17/2023 3:00 AM Arrived at Facility
Oakland, CA, United States 10/16/2023 10:36 PM Departed from Facility
Oakland, CA, United States 10/16/2023 4:48 AM Arrived at Facility
Petaluma, CA, United States 10/16/2023 3:55 AM Departed from Facility
Petaluma, CA, United States 10/14/2023 9:14 AM We’re sorry this package has experienced a sortation delay. The package has been rerouted to the correct destination.
Petaluma, CA, United States 10/14/2023 6:45 AM Service disruption occurred. / The package will be returned to the sender.
Petaluma, CA, United States 10/14/2023 3:55 AM Arrived at Facility
Oakland, CA, United States 10/14/2023 2:56 AM Departed from Facility
Oakland, CA, United States 10/14/2023 12:52 AM Arrived at Facility
San Jose, CA, United States 10/14/2023 12:01 AM Departed from Facility
San Jose, CA, United States 10/13/2023 11:50 PM Arrived at Facility
San Luis Obispo, CA, United States 10/13/2023 7:29 PM Departed from Facility
San Luis Obispo, CA, United States 10/13/2023 6:35 AM Processing at UPS Facility
San Luis Obispo, CA, United States 10/13/2023 6:33 AM We corrected the address as the sender requested.
San Luis Obispo, CA, United States 10/13/2023 4:20 AM Arrived at Facility
Vernon, CA, United States 10/12/2023 11:51 PM Departed from Facility
Vernon, CA, United States 10/12/2023 12:35 PM Arrived at Facility
10/12/2023 9:51 AM We've received a request from the sender to update the delivery address.
San Pablo, CA, United States 10/12/2023 3:19 AM Departed from Facility
San Pablo, CA, United States 10/11/2023 10:58 PM Arrived at Facility
Petaluma, CA, United States 10/11/2023 9:54 PM Departed from Facility
Petaluma, CA, United States 10/11/2023 4:23 PM UPS cannot deliver to P.O. boxes. We'll return the package to the sender.
Petaluma, CA, United States 10/04/2023 6:56 AM Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address.
Petaluma, CA, United States 10/04/2023 6:45 AM Processing at UPS Facility
Petaluma, CA, United States 10/04/2023 5:19 AM Arrived at Facility
Oakland, CA, United States 10/04/2023 4:13 AM Departed from Facility
Oakland, CA, United States 10/04/2023 12:50 AM Arrived at Facility
San Luis Obispo, CA, United States 10/03/2023 8:07 PM Departed from Facility
San Luis Obispo, CA, United States 10/03/2023 5:58 PM Origin Scan
San Luis Obispo, CA, United States 10/03/2023 4:21 PM Pickup Scan
United States 10/03/2023 3:58 PM Shipper created a label, UPS has not received the package yet.
Tracking results provided by UPS 10/18/2023 1:55 P.M. Eastern Time
NOTICE: UPS authorizes you to use UPS tracking systems solely to track shipments tendered by or for you to UPS for delivery and for no other purpose. Any other use of UPS tracking systems and information is strictly prohibited.
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1 of 10
– About 2 months ago.
My mother lost her package that meant alot to her. She cried over it and it has been missing for 3 weeks. Ups is disgusting....
My mother lost her package that meant alot to her. She cried over it and it has been missing for 3 weeks. Ups is disgusting.
1 of 10
Silverdale, WA, USA
– About 2 months ago.
Because they forgot my Next Day Air package in the store and are making me intervene with the store to get it moving
...
Because they forgot my Next Day Air package in the store and are making me intervene with the store to get it moving
1 of 10
Silverdale, WA, USA
– About 2 months ago.
They asked my customer to come to the dist center to pick up their package because they didn't want to make the 1.5 hr drive to their house...
They asked my customer to come to the dist center to pick up their package because they didn't want to make the 1.5 hr drive to their house
1 of 10
Burnaby, BC, CAN
– About 2 months ago.
the tracker said the driver attempted deliver twice. i was home in my apartment and they never left a notice...
the tracker said the driver attempted deliver twice. i was home in my apartment and they never left a notice
1 of 10
– About 2 months ago.
UPS has a new policy. I'm not sure if it is only in our area or company wide. They no longer deliver to rural addresses on Monday and Thursday. So if I'm waiting on a part to finish a project...
UPS has a new policy. I'm not sure if it is only in our area or company wide. They no longer deliver to rural addresses on Monday and Thursday. So if I'm waiting on a part to finish a project for my customers it just gets to ride around on the truck for not only an extra day but I don't get my delivery until late afternoon because the driver is stuck with all the extra stops he missed the day before,
1 of 10
– About 2 months ago.
UPS recently seems to have added a new driver to my area. Now every time a package is incoming he marks it as "business is closed" and leaves a note on my front door. Regardless if I authorize...
UPS recently seems to have added a new driver to my area. Now every time a package is incoming he marks it as "business is closed" and leaves a note on my front door. Regardless if I authorize for the package online and leave instructions to leave at my door he will do this. Fun fact: after three attempts it gets shipped back to sender. I had to go through 5 attempts before finally taking a day off work to wait in the rain at my front door. I can't believe this but I actually prefer USPS and Bezos Mega Corp delivering my packages now.
1 of 10
– About 2 months ago.
Ok so I was moving from NJ to Texas and had UPS ship my brand new Samsung Frame TV. The TV arrived completely busted. After weeks of calling UPS and being moved from one rude agent to another they...
Ok so I was moving from NJ to Texas and had UPS ship my brand new Samsung Frame TV. The TV arrived completely busted. After weeks of calling UPS and being moved from one rude agent to another they finally said that they were not going to replace it or compensate me because I got rid of the damaged packaging it was delivered in. I resigned in frustration, accepting my $2000 loss.
But then a few week later a UPS driver came claiming he was authorized to pick up my busted TV to be "inspected" by their claims department. I thought great! Finally! A week later, nothing. Even the tracking number he left me wasn't useful. A few days later and I noticed UPS had charged $800 plus dollars on my card they had on file. Cue another week of calling UPS and being sent from one rude agent to another. Even my bank was not helpful. I gave up again and resigned to my new $800 plus dollar loss without any idea what the charge was for.
A month or so later I get a call from the office at my old NJ apartment that they had a broken TV delivered for me. UPS had basically charged me that $800 plus to send my broken TV back to my old address without even permission, knowing pretty well (as I mentioned time and time) that I didn't even live there anymore.
And that's not even the end. UPS was going to charge me AGAIN to collect the broken TV from NJ. I closed the bank account associated with that transaction and have since not heard back from UPS. Needless to say I would never use their services for anything at all.
1 of 10
Columbus, OH, USA
– About 2 months ago.
If only Planet Express from Futurama was an option. ...
If only Planet Express from Futurama was an option.
1 of 10
Columbus, OH, USA
– About 2 months ago.
I hate the UPS access location redelivery when they try a delivery when you're not home. My personal opinion they should do two attempted deliveries in one day then can they proceed to another...
I hate the UPS access location redelivery when they try a delivery when you're not home. My personal opinion they should do two attempted deliveries in one day then can they proceed to another delivery location. But you know some of us have work so we're not home when we're expecting our package and it's extra frustrating when we expect to come home to said package but now we have to wait another day because it's being shipped somewhere else because of one missed attempt. The delivery drivers make enough money that they can make two delivery attempts in one day.
1 of 10
– About 2 months ago.
Ups guy came to deliver package while I was in the bathroom. I’d been staring out the door all f%@king day waiting for my new laptop that requires a signature. This asshole left the tag on the door....
Ups guy came to deliver package while I was in the bathroom. I’d been staring out the door all f%@king day waiting for my new laptop that requires a signature. This asshole left the tag on the door. Didn’t knock, didn’t ring the doorbell. I caught him walking back to his car. And I waved at him to come back. He made eye contact. Got in his car and drove away. That’s when I realized… he didn’t even have the package in his hand. He made no attempt to deliver my lap top. Just left a “we missed you tag” and dipped. Reported this to ups but I doubt it’ll make a difference.
1 of 10
– About 2 months ago.
UPS is such a terrible company! They straight up lost an important package worth thousands and never did anything about it. Now their website services don’t offer appropriate options for me: I live...
UPS is such a terrible company! They straight up lost an important package worth thousands and never did anything about it. Now their website services don’t offer appropriate options for me: I live in a very rural location several miles behind a locked gate. I can’t sign for packages, but to waive the signature you have to choose from a list of places to leave the package, as in there’s no way to deal with or explain a slightly different situation than normal. They have to leave the package at the gate, but I have to choose from options like ‘front door’ ‘side door’, ‘porch’…I can’t just write something? Like I must live in the exact type of residence that everyone else does? f%@k ups so much. I have never had a good experience with this company, and I would never willingly use them for anything. When someone ships something to me using ups, f%@k that person too.
1 of 10
– About 2 months ago.
Couldn't even get through to customer service because their automated phone line didn't understand the tracking number. Couldn't type it in because it has two letters in it. Used a...
Couldn't even get through to customer service because their automated phone line didn't understand the tracking number. Couldn't type it in because it has two letters in it. Used a shipping service so their employees at the store couldn't do anything about it. Couldn't change the pick up address because it was already being "prepared for delivery." WTF how is this place still in business????
1 of 10
Baldwin, GA, USA
– About 2 months ago.
UPS sucks. As a seller on Ebay I rarely use UPS however I recently used them to ship a $75.00 package. They lost it! I filed a claim but they are saying the driver didn't pick it up. I dropped...
UPS sucks. As a seller on Ebay I rarely use UPS however I recently used them to ship a $75.00 package. They lost it! I filed a claim but they are saying the driver didn't pick it up. I dropped it off at the UPS Authorized shipper in my community. Now they want proof that it was shipped even though I've provided a receipt for my shipping. I don't have any other proof than that - couldn't get a hold of anyone & when I called a local UPS store to speak with a manager she chewed in my ear & then hung up on me when I asked her for a phone number in the US. I have never experienced such poor customer service in my life! I will NEVER use them for anything.
1 of 10
– About 2 months ago.
Ii own a business and I have never had a ups account. However they have sent me bills for deliveries for other companies.when I have called on numerous occasions they stated they would resolve the...
Ii own a business and I have never had a ups account. However they have sent me bills for deliveries for other companies.when I have called on numerous occasions they stated they would resolve the issue. Yet I still receive bills. They have the worst customer service. I will never ever use ups for anything. They are the worst
1 of 10
– About 2 months ago.
WARNING!!! if you move, be sure to go into your UPS account and change your address or no packages will show up or link to “My Choice”, and they cannot be added manually. No one will find this out...
WARNING!!! if you move, be sure to go into your UPS account and change your address or no packages will show up or link to “My Choice”, and they cannot be added manually. No one will find this out until they go to manage their delivery only to find out that they need to change their address in order to receive updates on future deliveries, but more importantly, in order to manage their delivery. I’m sorry, but who on earth is going to think about going to their UPS account and changing their address when they move as UPS is so insignificant opposed to all the other address changes that you need to make that are more way more significant than UPS!! In addition to never being able to speak with a live person, their customer service number is useless. Beware!! Whatever happened to the days of speaking to a representative to have them hold your package at the distribution center, showing your ID, and picking up your package?? The inability of these major companies not to have a customer service unit to provide help to customers when in need is an absolute joke.!!!
1 of 10
– About 2 months ago.
Package was scheduled for delivery today Oct 4. On Oct 3, status changed to "we don't have a clue as to what were doing or where your package is so we're going to wimp out and call it a...
Package was scheduled for delivery today Oct 4. On Oct 3, status changed to "we don't have a clue as to what were doing or where your package is so we're going to wimp out and call it a delay so you can't claim compensation". 24 hours go by until the site informs me where the package is. 300mi away. Took another 4 hours for site to display delivery on Oct 5th. This is 2023 UPS. The package is 2' by 5'. How on earth can you not keep track of something that large? Still...not "yet" as bad as FedEx is around here.
1 of 10
– About 2 months ago.
I order my shit with f%@king NEXT DAY f%@kING AIR. And what happens. A flight runs about 20 minutes late and delays my delivery for a f%@king day, what a f%@king joke. These cockwashers won’t even...
I order my shit with f%@king NEXT DAY f%@kING AIR. And what happens. A flight runs about 20 minutes late and delays my delivery for a f%@king day, what a f%@king joke. These cockwashers won’t even let come grab it from my distribution center about a half mile away. Bunch of f%@king retards I tell you
1 of 10
– About 2 months ago.
UPS states delivery address is wrong or incorrect. It is not. My package requires a signature, but I can’t change or update the address on the UPS website. I call and get someone in India that says...
UPS states delivery address is wrong or incorrect. It is not. My package requires a signature, but I can’t change or update the address on the UPS website. I call and get someone in India that says my package has been lost and they will open an investigation. None of this is shown on the tracking. I’m literally about to scream
1 of 10
Ottawa, ON, CAN
– About 2 months ago.
Ordered new iPhone 15 and UPS delivery man stole my phone...
Ordered new iPhone 15 and UPS delivery man stole my phone
1 of 10
– About 2 months ago.
Ordered new phone..set up tracking, said it would arrive by end of day, great I get home by 2pm...get a freaking sticky note saying sorry we missed you. B*tch tracking didn't update or anything...
Ordered new phone..set up tracking, said it would arrive by end of day, great I get home by 2pm...get a freaking sticky note saying sorry we missed you. B*tch tracking didn't update or anything and stupid note says nothing about how to reschedule or anything...call shitty customer service and can't understand a word they are saying...I hate ups..just want to cancel and see if FedEx can be used instead
1 of 10
– About 2 months ago.
Have had nothing but bad experience after bad experience with ups, currently the issue is im waiting on an expidited replacement debit card, to replace a card which had been comprimised, get email...
Have had nothing but bad experience after bad experience with ups, currently the issue is im waiting on an expidited replacement debit card, to replace a card which had been comprimised, get email three days in a row telling me it will be delivered tomorrow, their tracking is non-existent its a joke, they are not going to tell you more tings that just make them look bad, website is clunky as hell, if im not here they drop my stuff at an auto store up the street, no problem, but if i ask them to dropy items there it costs 5$would love to see them get thiers and get blasted out of thier market share- UPS YOU FREAKIN SUCK
1 of 10
USA
– About 2 months ago.
What a bunch stupid people. They make an insane amount of money and can’t deliver critical packages on time in normal situations. It’s upstairs what a terrible company! I hope they go bankrupt...
What a bunch stupid people. They make an insane amount of money and can’t deliver critical packages on time in normal situations. It’s upstairs what a terrible company! I hope they go bankrupt against Amazon!
1 of 10
– About 2 months ago.
Why the hell do they only seem to deliver from 9-5 on weekdays when most people are out of the house working? They can't call and they demand signatures, so are we expected to drop all of our...
Why the hell do they only seem to deliver from 9-5 on weekdays when most people are out of the house working? They can't call and they demand signatures, so are we expected to drop all of our commitments to wait for a package? I was told I could pick up my package at a distribution center.... two cities over. What a joke
1 of 10
– About 2 months ago.
Today my package would arrive before noon, i had to log in a thousand times to check it on their shitty ass website. They tell me they'll let me know if the package would be rescheduled or...
Today my package would arrive before noon, i had to log in a thousand times to check it on their shitty ass website. They tell me they'll let me know if the package would be rescheduled or anything but nope. Nothing. Took another day off for these shitheads ...
1 of 10
Pearl, MS, USA
– About 2 months ago.
We live up a long gravel driveway and UPS has delivered here for 35 years. Today they just left a large package under a tree so far away from the house (300 feet) that it would have been lost. ...
We live up a long gravel driveway and UPS has delivered here for 35 years. Today they just left a large package under a tree so far away from the house (300 feet) that it would have been lost. Where the hell are they finding these drivers? Tracking said it had been left at the “gate” but we don’t have one. LAZY!!!!
1 of 10
– About 2 months ago.
Their tracking system and "customer service" are a bad joke. In the future, I'm not going to buy products from any seller that uses them as a carrier. Are you listening Amazon? They're...
Their tracking system and "customer service" are a bad joke. In the future, I'm not going to buy products from any seller that uses them as a carrier. Are you listening Amazon? They're pizzing off your customers by the millions, especially when you rely on their "tracking" updates and we stay home to receive a package that never arrives.
1 of 10
Bend, OR, USA
– About 2 months ago.
It is impossible to speak with a human being at UPS. I refuse to try to explain a complex delivery issue to a computer.
I can't believe we put up with the consistently poor...
It is impossible to speak with a human being at UPS. I refuse to try to explain a complex delivery issue to a computer.
I can't believe we put up with the consistently poor service and lack of recourse to address issues arising out of poor service.
Somebody, please start a different shipping company and do it right. UPS does not care about the service or product it offers. UPS has no pride in itself, no care for its customers, and it is obvious UPS only cares about obscenely enriching the pockets of its investors, CEOs, CFOs, and upper management at consumers' expense and misery.
The same goes for FedEx and DHL. The postal service is also terrible.
We need to end this monopoly of substandard service and products. We need a consumer shipper strike. If the discontents did not ship any items for one week, just one week, UPS, and the others, would pay attention.
1 of 10
– About 2 months ago.
HOW CAN THEY BE SO FRICKIN TERRIBLE AT ONE SIMPLE THING!!!!!
JUST HAND ME MY DAMN PACKAGE AND THATS IT PLEASE FOR THE LOVE OF GOD!!!!!...
HOW CAN THEY BE SO FRICKIN TERRIBLE AT ONE SIMPLE THING!!!!!
JUST HAND ME MY DAMN PACKAGE AND THATS IT PLEASE FOR THE LOVE OF GOD!!!!!
1 of 10
– About 2 months ago.
My three packages all arrived at the distribution center at 03:46 this morning. All were scheduled for delivery today. 2 of the packages arrived around noon. All day the third package was still at the...
My three packages all arrived at the distribution center at 03:46 this morning. All were scheduled for delivery today. 2 of the packages arrived around noon. All day the third package was still at the distribution center, but was still scheduled for delivery today. Around 17:00 the update stated it was scheduled for Monday September 25th delivery. At 18:00, it's still at the distribution center, but not scheduled until Tuesday the 26th for delivery. WTH!?!?
1 of 10
– About 2 months ago.
bro i been waiting since Monday for my package they said id be here on Monday its now Thursday every day it says out for delivery then it gets changed to the next day my package is over $700 ive had...
bro i been waiting since Monday for my package they said id be here on Monday its now Thursday every day it says out for delivery then it gets changed to the next day my package is over $700 ive had enough of this shit. i wait for them for soo long just for it to get changed to the next day its soo annoying
1 of 10
– About 2 months ago.
They took our money to deliver a very important documents, after 3 days my husband took a flight to deliver the documents himself. They said that we could file a complaint online, it was no possible....
They took our money to deliver a very important documents, after 3 days my husband took a flight to deliver the documents himself. They said that we could file a complaint online, it was no possible. ups never returned the $100 we paid for the service. Never again will we trust this company, I hope they go out of.bussines.
1 of 10
– About 2 months ago.
The “franchised” ups store in cottage grove Oregon is the most frustrating experience I have EVER HAD.
Their own employees instructed me to bring in documents for notarizing & when I...
The “franchised” ups store in cottage grove Oregon is the most frustrating experience I have EVER HAD.
Their own employees instructed me to bring in documents for notarizing & when I showed up with my witness on the date of my appointment, they refused to notarize them & told me I WAS wrong & literally screamed across the entire store for me to leave……..they won’t admit they were entirely wrong & refuse to address the issue, including the BIZARRE behavior of their employee.
The staff is very unprofessional & rude, the owners condone the staff’s actions so, they have to reap what they sow.
1 of 10
– About 3 months ago.
It makes no sense FedEx, Amazon, and USPS can all find my apartment unit no problem, but UPS can’t? ...
It makes no sense FedEx, Amazon, and USPS can all find my apartment unit no problem, but UPS can’t?
1 of 10
– About 3 months ago.
UPS has really gone downhill after the pandemic. I remember them being so good and so reliable. My apartment unit is located outside but they don’t deliver my package because they claim the gate is...
UPS has really gone downhill after the pandemic. I remember them being so good and so reliable. My apartment unit is located outside but they don’t deliver my package because they claim the gate is locked EVERY.SINGLE.TIME. I can’t even make a note of it in the UPS My Choice App because there’s no option to leave a customized note. I JUST WANT AN OPTION TO LEAVE A CUSTOMIZED NOTE. I’m not asking the driver to go above and beyond. JUST PLEASE USE YOUR EYES TO SEE THERE ARE MORE APARTMENT UNITS TO THE SIDE. At first, I thought maybe the driver is not familiar with the area but it’s THEIR ROUTE. HOW CAN THEY NOT KNOW????? It gets so frustrating that I basically decided I’m going to avoid UPS altogether or tape a note right to the gate if I absolutely have to use them. Yes, I’ve filled out a survey and all I get are emails with spelling errors from a manager saying they’re going to use my survey as a “teaching moment”. However, the same thing happens every dang time so what “lesson” did you teach? Also, why does everything on UPS My choice cost money? Redirect your delivery to a UPS store? Costs money. Pick a guaranteed delivery time? Costs money. I read somewhere that a UPS driver kept failing to deliver someone’s meds multiple times so that person had to shill out $10 for a guaranteed 2 hour delivery window because they were camping outside of their house almost 4 hours for the delivery while in pain. That honestly sounds like a lawsuit waiting to happen.
1 of 10
– About 3 months ago.
UPS sucks
They do nothing right...
UPS sucks
They do nothing right
1 of 10
– About 3 months ago.
Got an email that said that the package will be delivered on Thursday September 14th
2023 at the (vague) end of the day. So I scheduled to spend most of that
day remaining at the delivery...
Got an email that said that the package will be delivered on Thursday September 14th
2023 at the (vague) end of the day. So I scheduled to spend most of that
day remaining at the delivery address.
When the "end of the day" was due, but the package was not delivered to me,
I called the customer service, and they confirmed that the package is in
their warehouse in Koropi-Attiki, but the employee said it was not planned
for delivery that day, that the system sends these (false as proved)
delivery notifications, that the delivery date is not up to them, and they
could not give me an estimated delivery date.
1, Why is the IT system allowed to send random delivery status updates
wasting customers' time that could be utilized productively?
2. How is it even possible that the item is in their own warehouse, but the
delivery date is not "up to them"?
I will never order again from NIKE Official unless they switch to another delivery service
1 of 10
RUS
– About 3 months ago.
A digital goods marketplace is an online platform that enables individuals or businesses to accept, sell, and customers digital goods. Digital goods are intangible products that can be delivered...
A digital goods marketplace is an online platform that enables individuals or businesses to accept, sell, and customers digital goods. Digital goods are intangible products that can be delivered electronically, such as software, music, e-books, photos, videos, online courses, and [b][url=https://digitabs.wmlogs.com]Digitabs[/url][/b] art.
Digital goods marketplaces can be designed for indicated types of digital products, such as a stage after selling offer photos, or they can be more general, sacrifice a widespread off the mark multiplicity of digital products. Examples of digital goods marketplaces encompass Etsy after digital aptitude and skill items, Udemy representing online courses, and Amazon in behalf of e-books and music.
Digital goods marketplaces furnish a helpful way in return sellers to reach a stocky audience and as a replacement for buyers to identify a extensive breed of products in anyone place. They typically give tools recompense sellers to rota their products, look after inventory, and process payments. Buyers can scan and search for products, conclude from reviews, and prevail upon purchases securely using a diversity of payment methods.
One-liner of the advantages of digital goods marketplaces is that they often presentation a way for sellers to reap passive gains sooner than creating and selling digital products directly, while buyers can enjoy minute access to the products they purchase without having to be put on ice against shipping. Nevertheless, digital goods marketplaces also bite on the bullet challenges such as preventing piracy and ensuring the property of products sold on their platforms.
1 of 10
Carsonville, MI, USA
– About 3 months ago.
Ups sucks, item to arrive on the 14 and found note on door on the 11 around noon. Was contact about earlier delivery. Called and truck was to deliver later in the day but never did, a ups truck came...
Ups sucks, item to arrive on the 14 and found note on door on the 11 around noon. Was contact about earlier delivery. Called and truck was to deliver later in the day but never did, a ups truck came by around noon but never stop and I call right away and the lady said they have to do air drops 1st. Called customer service to complain they said my delivery was supposed to be between 12:45 - 3:45 he has 10 minutes left, ups sucks
1 of 10
Edinburg, VA, USA
– About 3 months ago.
UPS sucks ass! I am out of state for work and went to fill a script at CVS. Found out the doctor wrote the prescription incorrectly so they paid $80.00 to overnight a new correct script. Tracking...
UPS sucks ass! I am out of state for work and went to fill a script at CVS. Found out the doctor wrote the prescription incorrectly so they paid $80.00 to overnight a new correct script. Tracking number stated would be delivered by 7:00 Thursday evening. No script ever delivered. Next day couldn’t find any info under tracking number. Turns out script delivered to an address in Fl instead of VA. Received new tracking number stating package would be delivered by 7:00 Friday. 6:14 UPS driver drives up the road, stops but never gets out then just drives off. I kept checking tracking number which stated “ out for delivery”. 9:00 pm I finally reach a live person @ customer service who takes my number & promises to call me. No call. I wake up Saturday morning and check and tracking number states delivery by 7:00 pm Monday. Great UPS- I fly back to FL on Monday. So much for “overnight” or “ next day air”. Do what you SAY you will do & quit cheating customers & employees to line the pockets of corporate lazy, hypocrite, idiots!
1 of 10
– About 3 months ago.
Took a day off to set up my new computer. It didn't arrive. f%@k you UPS. You don't deserve a union....
Took a day off to set up my new computer. It didn't arrive. f%@k you UPS. You don't deserve a union.
1 of 10
Ann Arbor, MI, USA
– About 3 months ago.
UPS is the worst and companies should give us an option of who delivers our items. It's always a nightmare. Here's the two best:
Had a +$2k laptop ordered, I stay home from work...
UPS is the worst and companies should give us an option of who delivers our items. It's always a nightmare. Here's the two best:
Had a +$2k laptop ordered, I stay home from work the day of delivery since I don't want that sitting outside in the elements and it never arrives, I even watch the UPS truck drive by. I live on a dead end road, so I call UPS and they assure me it's out for delivery, I explain the truck just drove in and out and never dropped anything off, "that's a different truck in a different route". How many trucks go to the middle of nowhere and down a dead end road!? So I call again later, and it's now delayed til the next day. I let kid stay home from school so someone can be here this time, no delivery again. More calls to UPS. The next day I ran to the store and when I got back there was a note saying it was dropped off at a nearby pickup center since no one was here. I drive there and no package, the clerk says they come by a second time later for drop offs and pickups so I got back at that time and no package. That driver says that my house isn't her route and it probably went back to the warehouse. So I call UPS yet again, they inform me it's at the warehouse and I can go get it, so I drive the 40 mins and.... no package. This keeps going, I go there on three separate occasions the next week after work having been informed it would be there and it wasn't. They were even kind enough to waive the hold and pickup fee, yes, they literally charge you for the space the item that's sitting there anyways waiting to be sorted will take up. Finally I ask the clerk working at the UPS warehouse if he can just personally call me when it arrives and he agrees then I call UPS and re-re-re-explain the situation and tell them to find my package or taken it up with the company who shipped it. Magically they find the package the next day, personally I believe the driver was trying to steal it since it wasn't double boxed and could clearly tell what it was.
Now we come to the newest package, unfortunately shipped through UPS. It left California last Friday, scheduled for a Monday delivery which quickly changed to a Friday delivery. In Thursday I get the notification it made it to the sorting facility about 2 hours away and would arrive today. Then it quickly.cjanhes to "severe weather delay", there's no severe weather going in anywhere between the local sort facility that would deliver.itnto.ke.andnthe sort facility it's sitting at. So I contact UPS and they tell me I just can't see the weather and I promptly explain I do have this amazing thing called the internet and weather maps and there's no bad weather. The package tracking apps I have in my phone also update to say the package is at the warehouse. After talking with them they say I'm mistaken and it didn't make it to that hub yet, so I go to the UPS site and now the arrival at hub part is off the tracking and just says delayed due to weather. I happened to have taken screenshots of their site and my tracking apps saying otherwise.So now my package that went from a quick Friday to the following Monday, to a Friday to the following Friday delivery now won't make it til maybe next week while it sits and just under 2 hours from my house. UPS needs to go under and let companies that actually do their jobs take over.
1 of 10
– About 3 months ago.
I never had a problem with UPS until now. They have started taking my packages to the UPS store 5 miles away from my house when there is a UPS store down the street from my house. And the funny...
I never had a problem with UPS until now. They have started taking my packages to the UPS store 5 miles away from my house when there is a UPS store down the street from my house. And the funny thing is, if it's two packages arriving together, one will come, and the other will go to the UPS store. WTF?? And don't try calling their "UPS headquarters". They are worse than calling their UPS stores for help. It seems like they do not train their customer service people at all. It looks like they hire whoever throw them into the fire with no training at all, and you get these poor people on the end, talking out of the side of their necks, making stuff up to make you happy to get you off the phone fast. I am not asking for major surgery. All I am asking is for my packages to be delivered to my house after I say it's okay to leave them. Not going back and forth for weeks, arguing, and getting frustrated all the time. It's a crying shame to see a company such as UPS, which has been around for many years, go down the toilet because it is going down the toilet very fast.
1 of 10
USA
– About 3 months ago.
I was an operations clerk for UPS back in 1979 when they were the best company with great service and the lowest prices to ship. Of course back then they did have a weight limit. I had the best boss I...
I was an operations clerk for UPS back in 1979 when they were the best company with great service and the lowest prices to ship. Of course back then they did have a weight limit. I had the best boss I ever had back then and even named my son after him. I left UPS to finish college even though I was offered a once in a lifetime chance of being hired full time, which is very rare since I was a college student. My boss ended up leaving as well and became a baptist minister. His wife had been my auto insurance agent for over 20 years and I never knew her husband was my former boss until they moved out of state for his ministry position.
A lot has changed since then. To begin with, the big strike they had was when the ship sunk as far as I am concerned. It seemed that strike went on forever. Everyone depended solely on them because they had the largest customer database of all options for shipping. I was a shipping clerk for an educational school band music store where we sold band instruments, made repairs, sold books and school band accessories. I had shipped a huge order of music books to a large band to a school in the northern part of my state. I insured the books at 1,000.00. The actual retail was much higher, but something told me for an order that large, I better add insurance. Back then UPS auto insured every delivery for 100.00, and it only cost .25 cents per each extra 100.00 increment.
They damaged the shipment and put our company off for months. In the mean time I had to get in touch with the book publishers because we didn't have enough stock to repeat the missing order. Even then, UPS made it next to impossible to get in touch with anyone there. They just kept telling us they had put a trace on the tracking numbers but don't know what happened to any of over a dozen large boxes of books. This went on for 9 months until I finally got a live person on the phone that had to of been a newbie.
They told me the boxes were damaged and UPS auctioned them off the very day after we shipped them. The reason they were delaying us is because of the 1000.00 insurance on the shipment. That was enough to let me know I never wanted to use UPS when supply companies would let you choose how you wanted your order shipped. With Amazon and most companies, you don't have a choice any more. On the 11th month after the books were shipped, we were finally mailed a check for 1,000.00.
Before that happened and before I went to work for this music company, UPS backed into a 2,500.00 awning overhang in the back of the building. The building was not even 3 months old. UPS refused to pay for the damages. Shortly after the overhang was replaced and paid for, the idiots rammed into the overhang again. This time my boss got all the employees to block the UPS truck in until a supervisor from UPS came and agreed to pay for the damages to the building along with the previous damages, otherwise my boss said that truck does NOT leave the lot. They paid. I just went round and round with them as I had ordered an expensive hard drive for my new computer build. It arrived DOA, so Best Buy issued a pickup via UPS. The problem was Best Buy never emailed me a label to put on the return, the UPS driver did NOT have a receipt to give me for the 400.00 drive, then on the tracking even an hour after he picked up the return, it was NOT reflected on the website as being picked up.
When I called I got the biggest run around with their "virtual" dumba$$ recording and they refused to let me speak to a representative or give me a call back (which they used to do last year). FedEx is somewhat better and at least packages they deliver are in fairly good condition. Anything I receive from UPS looks like someone tied it with a chain on the back of the truck and drug it on the highway or cleaned their tail end with it. All crushed up and dirty. (3) 28lb bags of cat food that were only half full and had grass and dirt and taped back up. They have a department called rewraps where UPS tries to salvage the damaged
parcels and packages and they have a lot of them. I was only clerical when I worked for them and I wouldn't go back if they paid me double what I was making back then which was really good pay. I just call them UPS ucks.
1 of 10
– About 3 months ago.
I have been struggling looking for work to support my daughter and fiance and they confirmed a position for me then gave me and email for me to confirm orientation and there was no availability on the...
I have been struggling looking for work to support my daughter and fiance and they confirmed a position for me then gave me and email for me to confirm orientation and there was no availability on the schedule so I made them aware of it over 25 times in one week and they do nothing to help me get started working. False hope I have already told my people I scored this job because I did and they totally flaked off leaving me looking like a piece of shit liar
1 of 10
USA
– About 3 months ago.
Ordered 5g gateway router from t-mobile for new apartment. Can’t watch, play, or access anything until it’s here. Monday is Labor Day, and apparently yesterday the driver saw the package...
Ordered 5g gateway router from t-mobile for new apartment. Can’t watch, play, or access anything until it’s here. Monday is Labor Day, and apparently yesterday the driver saw the package wouldn’t fit in the mail box and just threw his hands up and said “it’s a three day weekend I don’t care” and marked the address as needing update. The website won’t verify using the codes they sent me to verify, and no one is in until Tuesday, leaving me without any internet or entertainment until Tuesday, and my gf doesn’t have phone service so she’s literally cut off from her family after moving in. It’ll definitely be until Thursday until I see my Wi-Fi, who’s going to compensate me for the entire week of Wi-Fi I paid for that’s just lost because UPS workers and website just all around suck?
1 of 10
– About 3 months ago.
UPS sucks!!!! Lazy ass driver just drives by without stopping, his reason is because there was a for sale sign in the front yard. Have had all my packages sent back for the past two weeks ugh ???? ...
UPS sucks!!!! Lazy ass driver just drives by without stopping, his reason is because there was a for sale sign in the front yard. Have had all my packages sent back for the past two weeks ugh ????
1 of 10
USA
– About 3 months ago.
ordered something on sunday, it shipped monday from california to texas, has been within 20 miles of my house for almost 14 hours now. Tracking showed today delivery, then changed due to weather in...
ordered something on sunday, it shipped monday from california to texas, has been within 20 miles of my house for almost 14 hours now. Tracking showed today delivery, then changed due to weather in florida and is now showing delivery tomorrow. It's 20 miles from my house and the storm is 1200 miles from my house.
1 of 10
– About 3 months ago.
Ordered something with absolutely no knowledge it would be shipped through ups. Otherwise, it wouldn’t have been done. Needless to say I’m paying for it because they’ve lost my package. I’ve...
Ordered something with absolutely no knowledge it would be shipped through ups. Otherwise, it wouldn’t have been done. Needless to say I’m paying for it because they’ve lost my package. I’ve spoken to everyone under the sun and no one seems to have a clue. Never seen anything like it.
1 of 10
GBR
– About 3 months ago.
Frozen product scheduled for delivery. Driver waits 5 seconds on ring and doesn't bother to ring doorbell. Leaves. Can't get a real person at UPS. Finally do. You can pick it up at main...
Frozen product scheduled for delivery. Driver waits 5 seconds on ring and doesn't bother to ring doorbell. Leaves. Can't get a real person at UPS. Finally do. You can pick it up at main distribution center at 6:30pm. 6:30, he's not in yet, be in at 7:30, 7:45, he's not back yet, have to come in morning. Product will be trash. UPS Sucks.
1 of 10
Coraopolis, PA, USA
– About 3 months ago.
payed extra for expadited shipping to get a package to my place in ohio by the 29th. its been sitting in portland OR since the 23rd with only a status of delay. unless they plan to fly it out now...
payed extra for expadited shipping to get a package to my place in ohio by the 29th. its been sitting in portland OR since the 23rd with only a status of delay. unless they plan to fly it out now ill be lucky to see it on the 2nd of next month
1 of 10
– About 3 months ago.
Delivered my package to the wrong address and insisted it was right because they "took a picture." ...
Delivered my package to the wrong address and insisted it was right because they "took a picture."
1 of 10
– About 3 months ago.
Carol B. Tomé, an American Jewess, is the CEO of UPS.
Before she landed the top job at UPS she was a commercial
lender at what is now the criminal enterprise known as
Wells Fargo. ...
Carol B. Tomé, an American Jewess, is the CEO of UPS.
Before she landed the top job at UPS she was a commercial
lender at what is now the criminal enterprise known as
Wells Fargo. After Wells Fargo she was the Vice
President of Home Depot. You've never been butt-f'd
until you've bought something at H.D. If you want to know why
America is so screwed up look no further than the
worthless, scum know as the JEW.
1 of 10
– About 3 months ago.
UPS now pays their moron drivers $170,000 per year which a more than a medical doctor might make his first year in practice. They are a joke. They will drive all their
shippers into...
UPS now pays their moron drivers $170,000 per year which a more than a medical doctor might make his first year in practice. They are a joke. They will drive all their
shippers into bankruptcy. They will be raising their shipping charges daily. Do whatever you can to use the USPS or (sorry to have to say this) FedEx. Note to FedEx, stop sponsoring the Red Necks in NASCRAP.
1 of 10
Ottawa, ON, CAN
– About 3 months ago.
Claimed my address was incorrect and that I had to change it for them to do anything. I called to explain they made a mistake, they said they would send an urgent message and I would get notified by...
Claimed my address was incorrect and that I had to change it for them to do anything. I called to explain they made a mistake, they said they would send an urgent message and I would get notified by email what they were going to do. I never received an email. Have no idea if my package will ever get here and have no one to contact about it. They also claimed I couldn't pick it up. And an automated voice receptionist hung up the phone on me for asking to be connected to a human
1 of 10
Winter Park, FL, USA
– About 3 months ago.
UPS typically delivers my packages to a post office 15 miles from my house; then the post office returns to sender because I do not receive mail there. The post office people are not helpful. And...
UPS typically delivers my packages to a post office 15 miles from my house; then the post office returns to sender because I do not receive mail there. The post office people are not helpful. And forget trying to talk to someone at UPS, all I can get is an virtual assistant, that doesn't know zip. They do not publish their local hub phone number ( and I think I know why). I try to avoid them when I can, but when the shipping carrier is not stated. If you have a problem they direct you to the UPS website. Their customer service sucks. The company sucks.
1 of 10
– About 3 months ago.
f%@kING EVIL COMPANY
Had urgently needed medicine coming... manager actually accused me of lying about it being medicine! How dare they!
Total incompetence.
f%@kING EVIL COMPANY
Had urgently needed medicine coming... manager actually accused me of lying about it being medicine! How dare they!
Total incompetence.
EVIL
1 of 10
Seattle, WA, USA
– About 3 months ago.
The worst service in History, I HATE ups, it make's me sick any time I see a company is shipping my package with them.
THEY SUUUUUUUUUUUUUUUUCK...
The worst service in History, I HATE ups, it make's me sick any time I see a company is shipping my package with them.
THEY SUUUUUUUUUUUUUUUUCK
1 of 10
Lexington, KY, USA
– About 3 months ago.
Garbage service. They said they attempted delivery but the business was closed, this makes no sense because the delivery address was to my home. These people are so incompetent and I will avoid...
Garbage service. They said they attempted delivery but the business was closed, this makes no sense because the delivery address was to my home. These people are so incompetent and I will avoid delivery from them
1 of 10
– About 3 months ago.
My package was to be delivered on a Thursday, that Thursday afternoon there was an "address correction", even though the address is correct. Friday my package gets delivered to a different...
My package was to be delivered on a Thursday, that Thursday afternoon there was an "address correction", even though the address is correct. Friday my package gets delivered to a different city at an unknown address with an unknown recipient. UPS tells me they won't tell me where the package was delivered or who received it. When I spoke with UPS they insisted on the "address correction" and when I told them the address was correct and that possibly "address correction" is simply something they say, I was hung up on.
1 of 10
USA
– About 3 months ago.
Brown stands for shitty service....
Brown stands for shitty service.
1 of 10
USA
– About 3 months ago.
UPS sucks! They delivered a package to a remote drop point ten miles away from my home. Why bother? ...
UPS sucks! They delivered a package to a remote drop point ten miles away from my home. Why bother?
1 of 10
– About 3 months ago.
Ups is so shit. They claimed they put a notice on my door when they didn't do shit so now I'm f%@king playing charades with the automated f%@king voice system. f%@k ups...
Ups is so shit. They claimed they put a notice on my door when they didn't do shit so now I'm f%@king playing charades with the automated f%@king voice system. f%@k ups
1 of 10
USA
– About 3 months ago.
I hate UPS. I needed an Amazon order to be delivered within a sufficient time frame. No updates for 48 hours after pick up. No idea where it is nor when it might be delivered. Unfortunately I will not...
I hate UPS. I needed an Amazon order to be delivered within a sufficient time frame. No updates for 48 hours after pick up. No idea where it is nor when it might be delivered. Unfortunately I will not have for the upcoming trip that I do need it for. USPS is so much more responsive.
1 of 10
– About 4 months ago.
Overnighted a package to get here at 12:00PM, now it's 6:23 PM and they can't confirm it's even here. Lost this package, got to talk to help desk and they've hung up on me three times....
Overnighted a package to get here at 12:00PM, now it's 6:23 PM and they can't confirm it's even here. Lost this package, got to talk to help desk and they've hung up on me three times. Went to customer care center and they just gave me a "lol we will call you back". Absolutely terrible terrible. Last year they lost three bedframes in one month. Now I can't move in to my new place and have to sleep in a car until i can get a new DL. Thanks UPS!
1 of 10
Milwaukee, WI, USA
– About 4 months ago.
UPS is the worst. I ordered 2 computer monitors from Amazon. Both shipped from Texas to Wisconsin. One arrived on-time. The other has been sitting at UPS's hub in Hodgkins IL for 1 week today....
UPS is the worst. I ordered 2 computer monitors from Amazon. Both shipped from Texas to Wisconsin. One arrived on-time. The other has been sitting at UPS's hub in Hodgkins IL for 1 week today. It's impossible to contact anyone to get an update. Because I'm not the shipper, there is little I can do. I think it's pretty obvious that my monitor is sitting in some part-time UPS sorter's apartment. How else can you explain 'losing' an item the size of a monitor? At least Amazon was decent and refunded my money. I'm sure this is what the sticky fingered employees at UPS bank on.
1 of 10
Lake City, FL, USA
– About 4 months ago.
I had an important delivery scheduled, but I watch as the estimated time ticks up until it hits 10:00pm and all of a sudden they f%@k off and reschedule me for the next evening. Actual trash service. ...
I had an important delivery scheduled, but I watch as the estimated time ticks up until it hits 10:00pm and all of a sudden they f%@k off and reschedule me for the next evening. Actual trash service.
1 of 10
– About 4 months ago.
All I got to say is they suck they said estimated delivery August 14 then they say it'll be here the 16th haven't seen it yet they are always Late. They need to get there shit together pick up...
All I got to say is they suck they said estimated delivery August 14 then they say it'll be here the 16th haven't seen it yet they are always Late. They need to get there shit together pick up all there shit put it in a nice pile and put it together
1 of 10
– About 4 months ago.
I have no idea how this company stays in business. Every single time I used them something goes wrong.just a bunch of crooks....
I have no idea how this company stays in business. Every single time I used them something goes wrong.just a bunch of crooks.
1 of 10
Dayton, OH, USA
– About 4 months ago.
I know some UPS drivers and their say ther you arent a real UPS driver until you've been fired twice. Because they are Teamsters so they get 2 weeks of with pay and then the union gets them their...
I know some UPS drivers and their say ther you arent a real UPS driver until you've been fired twice. Because they are Teamsters so they get 2 weeks of with pay and then the union gets them their jobs back.
They know that they are untouchable and can't be fired, that is why they don't give a shit about anything.
I live on the third floor of a building, I literally will watch UPS drivers pull up, realize that I live on the third floor, and then see my package status chaged to "undeliverable" because they don't want to go up the stairs.
I'll be very pleased to see them go out of business on day due to the laziness of their staff, high wages, expensive rates, and other companies doing it better and cheaper.
This kind of attitude is exactly how it was at GM and Ford in the US. We all know how that turned out.
1 of 10
– About 4 months ago.
MY CHOICE SERVICE IS ABSOLUTE GARBAGE,
THEY TELL YOU THAT YOU CAN GET YOUR PACKAGE DELIVERED AT ANOTHER ADDRESS,
BUT ONLY ONCE THEY ALREADY CAME TO DELIVER IT TO YOUR ADDRESS WHEN YOU...
MY CHOICE SERVICE IS ABSOLUTE GARBAGE,
THEY TELL YOU THAT YOU CAN GET YOUR PACKAGE DELIVERED AT ANOTHER ADDRESS,
BUT ONLY ONCE THEY ALREADY CAME TO DELIVER IT TO YOUR ADDRESS WHEN YOU WEREN'T THERE, AND FOR DOING SO, YOU NEED A "MY NOTICE" CODE
BUT FFS HOW AM I SUPPOSED TO GET THE CODE IF I'M NOTE AT THE ORIGINAL ADDRESSSSSSSSSSSSSSSSSSSSSSSSSSSSSS ??????????????????
WHAT THE f%@kKKKKKKKKKKKKKKKKKKKKKK UPSSSSSSSSSSSSSSSSSSSS
1 of 10
– About 4 months ago.
UPS WEBSITE IS A TOTAL NIGHTMARE, CAN'T KNOW WHERE TO DELIVER MY STUFF, CAN'T SEND THEM AN E MAIL TO TELL THEM THE ADRESS..... THE "MY CHOICE" SERVICE IS TERRIBLE, THINGS ARE SO BUGGED...
UPS WEBSITE IS A TOTAL NIGHTMARE, CAN'T KNOW WHERE TO DELIVER MY STUFF, CAN'T SEND THEM AN E MAIL TO TELL THEM THE ADRESS..... THE "MY CHOICE" SERVICE IS TERRIBLE, THINGS ARE SO BUGGED FROM THE INSIDEEEEEEEEEEEEE AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
1 of 10
San Francisco, CA, USA
– About 4 months ago.
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1 of 10
– About 4 months ago.
The worst. Always a problem with Brown. This week one delivery attempt then back to an Access point some where in the city. After a few days of sitting in some obscure access point they are going to...
The worst. Always a problem with Brown. This week one delivery attempt then back to an Access point some where in the city. After a few days of sitting in some obscure access point they are going to RTS! I hate them !!
1 of 10
– About 4 months ago.
CEO DAVID P. ABNEY TOTAL COMPENSATION 13.7 MILLION DOLLARS 40 BUCKS OF THAT STOLEN FROM ME. SUCK MY ASS DAVID P. ABNEY...
CEO DAVID P. ABNEY TOTAL COMPENSATION 13.7 MILLION DOLLARS 40 BUCKS OF THAT STOLEN FROM ME. SUCK MY ASS DAVID P. ABNEY
1 of 10
– About 4 months ago.
THEY SAY THEY DELIVERED, WHEN THEY DIDN'T. RESOLUTION PROCESS IS ABSOLUTELY IMPOSSIBLE, SO I'M OUT 40 BUCKS. RESPONSIBLE PERSON IS CEO DAVID P. ABNEY. THIS IS FOR YOU DAVID P. ABNEY ...
THEY SAY THEY DELIVERED, WHEN THEY DIDN'T. RESOLUTION PROCESS IS ABSOLUTELY IMPOSSIBLE, SO I'M OUT 40 BUCKS. RESPONSIBLE PERSON IS CEO DAVID P. ABNEY. THIS IS FOR YOU DAVID P. ABNEY SUCK MY ASS MOFO
1 of 10
– About 4 months ago.
UPS SUCKS MY ASS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CEO ABNEY SUCKS MY ASS TOO...
UPS SUCKS MY ASS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CEO ABNEY SUCKS MY ASS TOO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1111
1 of 10
– About 4 months ago.
UPS SUCKS MY ASS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111...
UPS SUCKS MY ASS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111
1 of 10
– About 4 months ago.
it's 2023 and their website is literally broken. these worthless imbeciles can't do anything right to save their lives. it's disgusting and sad and pathetic. i have 0 respect for anyone...
it's 2023 and their website is literally broken. these worthless imbeciles can't do anything right to save their lives. it's disgusting and sad and pathetic. i have 0 respect for anyone who works for these clowns.
1 of 10
Austin, TX, USA
– About 4 months ago.
UPS does care or they would have fixed their problem long ago. Good managers do not let the same problem continue. Naturally, they do not leave a number so you can contact them. US Passport service...
UPS does care or they would have fixed their problem long ago. Good managers do not let the same problem continue. Naturally, they do not leave a number so you can contact them. US Passport service uses UPS. I figures that the Government would us UPS.
1 of 10
– About 4 months ago.
I tried to schedule a pickup between 5pm-8pm today. I finally saw a UPS truck drive down the street at about 8pm. Piece of garbage driver did not even stop. Literally did not even stop. It's...
I tried to schedule a pickup between 5pm-8pm today. I finally saw a UPS truck drive down the street at about 8pm. Piece of garbage driver did not even stop. Literally did not even stop. It's absolutely disgusting. They've picked up before, so I don't know why they suddenly can't. I can't carry 16 heavy boxes to the post office. (I don't drive a car and the boxes don't fit in a cart)
1 of 10
– About 4 months ago.
Yes, UPS sucks!
The idiot did not knock on my door or ring my doorbell!
The idiot only put a post a note on my door, that the package was delivered to the access point.
I went to the...
Yes, UPS sucks!
The idiot did not knock on my door or ring my doorbell!
The idiot only put a post a note on my door, that the package was delivered to the access point.
I went to the access point and my package was not there as the note on my front door indicated.
The package was actually at the UPS distribution point and it was closed!
I have to at least wait until Monday for the dumb package to arrive at my house again!
UPS is holding my package ransom for 3 more days!
F, UPS, they suck so bad! How can you UPS stay in business?
I hate UPS!
This is why I have not used UPS in years!
1 of 10
– About 4 months ago.
Uncontrolled reasons my package was delayed the first time. The next day gets in the facility at 1 am. But doesn’t get scanned out for delivery or put in the truck. So gotta wait the entire weekend...
Uncontrolled reasons my package was delayed the first time. The next day gets in the facility at 1 am. But doesn’t get scanned out for delivery or put in the truck. So gotta wait the entire weekend and Monday is a holiday. Going away myself and my package is a paddleboard. Would have been sweet to have it for the weekend.
1 of 10
Davenport, IA, USA
– About 4 months ago.
UPS is a crap company. With no real customer service and even their computerized help can’t do the job right. Incorrect address is constantly being used as reason not to deliver even though this...
UPS is a crap company. With no real customer service and even their computerized help can’t do the job right. Incorrect address is constantly being used as reason not to deliver even though this address has been utilized 1000’s of times over the last 23 years by me. I am refusing to do business with any company that uses UPS as their delivery.
1 of 10
USA
– About 4 months ago.
UPS is simply going to absolute crap. Once a great company, now seeing 30% package failure and now you can't even reach a human. I get "address error" all the time now, same address...
UPS is simply going to absolute crap. Once a great company, now seeing 30% package failure and now you can't even reach a human. I get "address error" all the time now, same address they've been delivering to for decades - no automated option to correct. Absolute crap company now!
1 of 10
Severn, MD, USA
– About 4 months ago.
I was waiting for a UPS delivery that requires my signature right inside my front door. The UPS truck came. Guy didn't knock, didn't ring the door bell, but instead stick a "Sorry we...
I was waiting for a UPS delivery that requires my signature right inside my front door. The UPS truck came. Guy didn't knock, didn't ring the door bell, but instead stick a "Sorry we missed you" sticker then immediately drove away right. And this is not the first time. Last time, this happened 5 times in a line and I was told that my package was lost in the end - so I know what is going on!
1 of 10
North Haven, CT, USA
– About 4 months ago.
They have a "Customer Service" center in West Springfield MA that is open for one hour. Have a 5 day hold and arrive on the 5th day to pick it up? They require you to pick up before 6pm but...
They have a "Customer Service" center in West Springfield MA that is open for one hour. Have a 5 day hold and arrive on the 5th day to pick it up? They require you to pick up before 6pm but they don't open until 7:30pm. This is not a serious company.
1 of 10
Atlanta, GA, USA
– About 4 months ago.
Not only did my package get rescheduled 3 times, it got delivered to the wrong address!! Incompetence gib time there. I wonder if their drivers have a high school diploma?...
Not only did my package get rescheduled 3 times, it got delivered to the wrong address!! Incompetence gib time there. I wonder if their drivers have a high school diploma?
1 of 10
– About 4 months ago.
Worked there 37 years had an important package coming, left a signed note on front door to leave package on porch. By the way you can't see the house from the street because of a long downhill...
Worked there 37 years had an important package coming, left a signed note on front door to leave package on porch. By the way you can't see the house from the street because of a long downhill driveway from the cul de sac. Driver left note that package couldn't be delivered because it needed an adult signature which I left taped to the front door. I could sign the delivery notice and they will leave the package on the next delivery attempt. what's the fu@king difference between a note I left and their little delivery notice? So frustrating to deal with such idiots!
1 of 10
Boiling Springs, NC, USA
– About 4 months ago.
UPS SUCKS!!!!!! Packages are constantly rescheduled for delivery. Items arrived damaged. I own a business and the drivers will leave packages that are open, leaking, even crushed with items...
UPS SUCKS!!!!!! Packages are constantly rescheduled for delivery. Items arrived damaged. I own a business and the drivers will leave packages that are open, leaking, even crushed with items obviously shattered inside and will use the "signature on file" to avoid a refusal. The USPS is actually a better carrier in my area. Complete morons driving the brown trucks these days.
1 of 10
Brookings, SD, USA
– About 4 months ago.
So glad a strike was overted... Would have hated for my packages to be delayed. Oh wait, they still keep getting delayed, except now it costs more. Incredible!...
So glad a strike was overted... Would have hated for my packages to be delayed. Oh wait, they still keep getting delayed, except now it costs more. Incredible!
1 of 10
– About 4 months ago.
UPS sucks everywhere around the globe. Also in the Netherlands!
I sold an item through Ebay to a customer in Italy. Of course, I want my customer to receive the parcel as soon as...
UPS sucks everywhere around the globe. Also in the Netherlands!
I sold an item through Ebay to a customer in Italy. Of course, I want my customer to receive the parcel as soon as possible. It was my first time that I sold an item through Ebay and apparently I'm more or less forced to ship the item through UPS. At least that's the impression I currently have.
Boy oh boy, I'm so disappointed with UPS. I had to bring my parcel to a UPS Access Point. This access point is located in a regular shop, in my home city. I had purchased the label, I stuck it to the parcel and handed it over to the shop owner who also takes care of the UPS parcels. That was the easy part.
Then it turned out that UPS did NOT went to that shop to collect the parcels for three business days! Thus, I contacted the shop and asked them whether the parcels had already been collected. The shop owner told me that this was NOT the case and that he also tried to make UPS get into action and collect the parcels in order to ship those parcels to their destinations.
Thus, I contacted customer service and told the CS agent that the parcels at the access point, located at the shop's address should be collected ASAP in order to start the shipping process. However, the CS agent informed me that an investigation was necessary since he could not localise the parcel. I had given him the tracking number and on the UPS website it said exactly where the parcel was. It was at the access point waiting to be collected by UPS. I also had provided the exact address and I had the verbal confirmation of the shop owner that the parcels were yet to be collected by UPS. But that could not be confirmed by UPS's systems, used by their agents, and thus an investigation was absolutely inevitable.
To make matters worse. I also had to contact Ebay to file a claim. Uhm, no... I AM the bloody consignor of the parcel. I am the one who packed the item. I am the one who purchased the label online, printed it out and stuck it to the parcel. And I am the one who rode his bike through the city to deliver the parcel to the access point. Ebay has nothing to claim!
A claim was completely unnecessary. It was crystal clear where the parcel was situated. It still sat in that store and it was still not collected by a UPS clown. But for UPS CS this was apparently completely vague and really needed an investigation. The situation is so ludicrous. And if the item wasn't so pricey, then it might have been genuinely funny. I might have laughed about the boundless stupidity. But it is really rather annoying and very frustrating. Especially, of course, for my Italian customer, who paid good money for this item and who has to wait so damn long for this item. All that because UPS is apparently incapable to perform even the most basic of actions, collecting parcels from an access point.
Both the shop owner and I, and apparently a whole bunch of other angry consignors, contacted UPS repeatedly to complain. Today, the 27th of July, an entire week after I dropped the parcel off at the access point, the parcel is finally on its way to Italy. But UPS showed to me that they're capable of turning very simple to solve issues into extremely complicated problems. So, I hold my heart and hope that UPS will deliver this very parcel successfully, without damage, to the consignee's address in Italy, in the shortest amount of time possible. But I'm afraid to hope too much, almost scared to jinx the shipping process, while I'm usually not superstitious at all.
This was my first time shipping with UPS and if I can avoid shipping with UPS in the future, I certainly will do so.
Best regards,
Ron de Leeuw
1 of 10
– About 4 months ago.
We are a farm in GA and have been buckling down to open a retail store. Out of the 30+ packages we have ordered and had shipped via UPS, only ONE of those packages was delivered on time. The rest were...
We are a farm in GA and have been buckling down to open a retail store. Out of the 30+ packages we have ordered and had shipped via UPS, only ONE of those packages was delivered on time. The rest were 3-4 days late or marked "undeliverable". Why does UPS suck this bad?!
1 of 10
USA
– About 4 months ago.
UPS blows. They know they suck, that's why they make it impossible to talk to human.
...
UPS blows. They know they suck, that's why they make it impossible to talk to human.
1 of 10
Portland, OR, USA
– About 4 months ago.
UPS is the worst...
UPS is the worst
1 of 10
– About 4 months ago.
UPS is the worst carrier in the business. They make the USPS appear efficient. Being as corrupt as the teamsters are, nothing more should be expected. The accountability in the past is just that,...
UPS is the worst carrier in the business. They make the USPS appear efficient. Being as corrupt as the teamsters are, nothing more should be expected. The accountability in the past is just that, in the past. Drivers are virtual illiterates and representatives are absolutely ignorant. To think this group demands better wages and other concessions is ridiculous. An over-paid, thug controlled operation if there ever was one.
Talk about a group with their collective head up their A$$, that is UPS. Screw them!
1 of 10
– About 4 months ago.
When Amazon prime ships ups it will arrive late . When Amazon says it is running late , what it really means is item purchased will not be delivered. Probably some ups employee took it home . ...
When Amazon prime ships ups it will arrive late . When Amazon says it is running late , what it really means is item purchased will not be delivered. Probably some ups employee took it home .
1 of 10
– About 4 months ago.
So I’m still working for UPS, 32years, I ordered a package, never got it, but according to UPS, they delivered it and got proof. Lmao, pic of my house 15 years ago, no signature. BUT UPS HAS PROOF....
So I’m still working for UPS, 32years, I ordered a package, never got it, but according to UPS, they delivered it and got proof. Lmao, pic of my house 15 years ago, no signature. BUT UPS HAS PROOF. Plus my company that I’m with UPS, CUSTOMER SERVICE SUCKS ASS!!!!
You can’t talk to any HUMAN ANYMORE!!
????????????????UPS
1 of 10
– About 4 months ago.
For what good this will do, at least I can get this off my chest! UPS sucks! Period! While USPS (postal service) is THE worst and I thought FedEx was bad, UPS seems to be trying HARD to outdo the...
For what good this will do, at least I can get this off my chest! UPS sucks! Period! While USPS (postal service) is THE worst and I thought FedEx was bad, UPS seems to be trying HARD to outdo the others suckiness!
I ordered an item I needed in two days and paid a small fortune for two day shipping. It shipped Thursday and arrived in Buffalo on Friday! However, even though UPS (Useless Pieces of Shit) delivers on Saturdays I was told 'two day air is not available in my area.' What the f%@k! It was IN BUFFALO, AT THE FACILITY, but they cried that bullshit! They're happy to take your money and stick to some bullshit like that. This will be THE last order I allow UPS to handle. If whoever I'm ordering from isn't willing to send it another way I simply will not place the order and will never do business with anyone who uses UPS to ship their products! I'm friggin done with Useless Pieces of Shit. Done! Oh and let's not forget the gooks that answer the customer service (what a joke) phones, can't even speak to an American in our own country.
1 of 10
Charleston, WV, USA
– About 4 months ago.
Our Local UPS Driver Cannot keep his Pants Zipped Up. He's been caught Many times Screwing our Local Community Gals, including one of my Friends Wife. We have Complained MANY TIMES that the UPS...
Our Local UPS Driver Cannot keep his Pants Zipped Up. He's been caught Many times Screwing our Local Community Gals, including one of my Friends Wife. We have Complained MANY TIMES that the UPS Driver Keeps Taking our Packages back to the Main Hub because he Runs out of time to Complete his Delivery's by Getting PAID to Screw around, Leaving us Customers Racking Our Brains that Customer Service Blames Us as the Customer, and Like Myself now BANNED from any more Delivery's to my Address.. WHY in HELL should I be the one PUNISHED because the Driver Can't keep his D*ck in his Pants..???
UPS SUCKS..!!!!
1 of 10
– About 4 months ago.
Ordered a iPhone from Amazon and they send it using trash ass ups…no knock on my door was told I could pick it up today now I have to wait all the way to Monday keep in mind I paid $40 for one day...
Ordered a iPhone from Amazon and they send it using trash ass ups…no knock on my door was told I could pick it up today now I have to wait all the way to Monday keep in mind I paid $40 for one day shipping lol
1 of 10
USA
– About 4 months ago.
DUMB UPS. DUMB DUMB DUMB UPS.
I have a package to be delivered at my condo complex, they have the keys to enter mail room (They could have even left it outside). When I checked the...
DUMB UPS. DUMB DUMB DUMB UPS.
I have a package to be delivered at my condo complex, they have the keys to enter mail room (They could have even left it outside). When I checked the status it said delivery was attempted, except there is no notice of the delivery. Tried calling them on their number the IVR (machine voice response) would NOT connect me to a human being at all. Wasted 10 minutes.
Trying to do it from their website, no confirmation email yet. And this is not the first time they are doing this. Last time it happened they said that I would need to pay them to collect my package from their warehouse even if I go there!
HOW ON EARTH ARE THEY STILL IN BUSINESS???
1 of 10
– About 4 months ago.
I didn’t know the drivers didn’t work because of a little thunderstorm, wow this company sucks, so now i have to wait till monday bc heaven forbid we work a Saturday to make up for it….ups...
I didn’t know the drivers didn’t work because of a little thunderstorm, wow this company sucks, so now i have to wait till monday bc heaven forbid we work a Saturday to make up for it….ups blows…
1 of 10
USA
– About 4 months ago.
I thought the truck driver just labeled the address as "incorrect" only because he/she couldn't find it. Now I am reading other people's comments and it looks like they do it on...
I thought the truck driver just labeled the address as "incorrect" only because he/she couldn't find it. Now I am reading other people's comments and it looks like they do it on purpose - if the package requires a signature, they just take it to the warehouse. It's labeled as "on hold" now and undeliverable. I called a dozen times to UPS 800 number trying to find the package and it's in that warehouse somewhere. What a joke this company has become.
1 of 10
Brookings, SD, USA
– About 4 months ago.
UPS workers want to strike over low pay (among other benefits), yet every package that gets delivered to me is damaged. Absolutely incredible... Hey UPS workers, learn to do you job right before...
UPS workers want to strike over low pay (among other benefits), yet every package that gets delivered to me is damaged. Absolutely incredible... Hey UPS workers, learn to do you job right before whining about your pay and benefits.
1 of 10
EU
– About 5 months ago.
So a couple weeks ago I ordered 2 live sea anemones from a store on Ebay. The store dropped them off at the UPS location in Buffalo, NY for Next Day Air. That's the last anyone saw of them. UPS...
So a couple weeks ago I ordered 2 live sea anemones from a store on Ebay. The store dropped them off at the UPS location in Buffalo, NY for Next Day Air. That's the last anyone saw of them. UPS LOST them. OK... so the store lodged a claim with UPS and refunded my money. The next day I re-ordered the same 2 anemones from the same store. Again, the store dropped them off at the same UPS store in Buffalo. Again, shipping them NDA. This time, they made it to Louisville, KY. Now, they're 'weather delayed' for a day. So the next day, they 'supposedly' made it to my city and are 'out for delivery'. I've gotten 3 emails claiming that they'll be delivered between 1:00-3:00. I received the first email at 1:05. Second email came at 2:55 and the third email @ 3:10. Do they not read the emails they send out? (Yes, I know it's all automated buy my God) It is now 3:40 and they still haven't dropped. Now these are live animals that are sensitive to stress such as being out of their normal parameters such as light, water temp, etc. Not that I'm that happy with UPS now but I will be livid if these anemones show up dead. It is just insane how bad UPS is these days. Tracking seems like a hit or miss type of thing now.
1 of 10
– About 5 months ago.
So here is the breakdown to ship a
16"x16"x8" 7 lb box.
On top of that they delivered to wrong address. Luckily I have a honest neighbor 1/2 mile down the road.
So here is the breakdown to ship a
16"x16"x8" 7 lb box.
On top of that they delivered to wrong address. Luckily I have a honest neighbor 1/2 mile down the road.
$15.43 shipping
$5.25
Residential
$5.30
Rural Surcharge
$3.54
Fuel Surcharge
1 of 10
Davenport, IA, USA
– About 5 months ago.
Large Corp with small customer service.Small business killer with high rates, poor on time delivery, high damage losses. Arrogant and over paid from the drivers to the distribution centers to the CEO....
Large Corp with small customer service.Small business killer with high rates, poor on time delivery, high damage losses. Arrogant and over paid from the drivers to the distribution centers to the CEO. This company has forgotten what its' mission in life is.
1 of 10
– About 5 months ago.
I ordered an expensive new monitor and stupidly paid for the fast shipping. It is already a day late, and then they made me change MY CORRECT ADDRESS, so I just confirmed it, and now it says...
I ordered an expensive new monitor and stupidly paid for the fast shipping. It is already a day late, and then they made me change MY CORRECT ADDRESS, so I just confirmed it, and now it says “address change we are getting new estimations”
1 of 10
Kissimmee, FL, USA
– About 5 months ago.
You can't actually talk to a person. #UPSSucks...
You can't actually talk to a person. #UPSSucks
1 of 10
Kissimmee, FL, USA
– About 5 months ago.
They lie about attempting deliveries that require signatures just so they can try to make you pick up the package at a location of their convenience. ...
They lie about attempting deliveries that require signatures just so they can try to make you pick up the package at a location of their convenience.
1 of 10
– About 5 months ago.
Disgusting. Piss poor awful garbage communication. Morons. I scheduled a pickup. Waited ALL DAY long since 3am, refreshing the page multiple times. Went to the bathroom, came back and refreshed the...
Disgusting. Piss poor awful garbage communication. Morons. I scheduled a pickup. Waited ALL DAY long since 3am, refreshing the page multiple times. Went to the bathroom, came back and refreshed the page and it said a driver attempted delivery, but no one texted or called. The problem is the tracking number they provide doesn't tell you when the driver will be coming. The tracking number is literally useless. Now I have to cancel every label for a refund, reprint USPS labels, and walk 12+ heavy boxes one by one to USPS in the summer heat because the boxes don't fit in my cart. Never doing business with these clowns ever again.
1 of 10
Pawlet, VT, USA
– About 5 months ago.
I ordered a cell phone case and paid for 2 day shipping. It was sent UPS from New York, and I live in Vermont. I figured that even if it took a couple of days, that would be acceptable. Nope, it has...
I ordered a cell phone case and paid for 2 day shipping. It was sent UPS from New York, and I live in Vermont. I figured that even if it took a couple of days, that would be acceptable. Nope, it has been OVER A WEEK now and UPS has completely screwed up the delivery. They claim to have attempted delivery at my address, only to re-route the package even further away from my house. I feel as if this is done on purpose. I might get my package today, maybe tomorrow, but it will likely be another week now!
1 of 10
USA
– About 5 months ago.
I ordered an iPhone from Verizon for 2-day delivery on June 30th and it was out for delivery on July 5th. No biggie, right? The holiday delayed it and I was perfectly fine with that. No one showed up...
I ordered an iPhone from Verizon for 2-day delivery on June 30th and it was out for delivery on July 5th. No biggie, right? The holiday delayed it and I was perfectly fine with that. No one showed up because there was no package and no “sorry we missed you” paper. Well, July 5th at around 10pm, it updated to going out for delivery July 6th. Okay… guess it’ll be here then. July 6th comes and goes and at 11pm that night it updates to “delivery date will be provided as soon as possible”. After three phones calls to UPS and two phone calls to Verizon, I learned that UPS has lost my iPhone. I ended up getting it refunded and grabbed a smaller storage iPhone in store on July 7th. UPS is truly horrible and I’ll avoid using them at any cost.
1 of 10
Oakland, TN, USA
– About 5 months ago.
I went on and signed up for the UPS app it's a f****** joke I bet I verified my email 15 times and it still takes me back to the beginning again all I want to do is leave instructions of where to...
I went on and signed up for the UPS app it's a f****** joke I bet I verified my email 15 times and it still takes me back to the beginning again all I want to do is leave instructions of where to leave my packages and my new address these stupid assholes want to f****** raise and they can't even do their God damn job now
1 of 10
Toronto, ON, CAN
– About 5 months ago.
Despite my going to the trouble of signing up to UPS MyChoice and specifying that ALL PACKAGES should be left at may apartment front door, a small but important package today made it as far as my...
Despite my going to the trouble of signing up to UPS MyChoice and specifying that ALL PACKAGES should be left at may apartment front door, a small but important package today made it as far as my apartment lobby.
The driver called twice on the door phone, I answered twice, but there was nobody there. I pressed the door lock code, and eagerly awaited the delivery!
No such luck!
I was left with a notice saying that a delivery was “attempted” and that my package was now on its way to an inconvenient UPS Store, where it will NOT be available until the next day.
That’s completely unacceptable.
Delivery to me is “door to door.” Amazon manages that with amazing efficiency.
I wish that this was a unique experience… it isn’t.
BTW, this is in Ottawa, on Riverside Drive, if anyone in UPS Ottawa management listens to complaints.
I doubt it.
Like a previous writer, I now tell all suppliers that I will not deal with them if they use UPS Shipping.
They are the worst service in North America for package delivery.
Thanks for letting me rant!
John
1 of 10
USA
– About 5 months ago.
I wissssssssh I seen this page b4 I paid this "next day service" smh been10mi from me since June 28th its July3rd, called and "it's under investigation" ok but can u see if...
I wissssssssh I seen this page b4 I paid this "next day service" smh been10mi from me since June 28th its July3rd, called and "it's under investigation" ok but can u see if it's still at the Parcel site that its showing no sir I fant check because "it's under investigation" ok when will investigating be done? "You have to allow 7 days and then you will get a respone" but yall areclosed tomorrow? "Yes sir so thur"???????????? soooooo I paid for next day service and got next week??? Never again fed ex it is and please believe I'm not letting off my claim even if delivered I want a guaranteed refund for "guaranteed service" I have never waiting on mail 4 so long in my life smash last cans of ravioli 4 me an son like??? Thennnnnn I see actual workers responding saying Yea, this is normal they fill up their trucks b4 dispatch so if the truck is not full your package not moving??? Fed ex 4 life
1 of 10
– About 5 months ago.
"Address is incomplete please fix address" The issue is the zipcode it didn't have a dash in it or something. I am SOOOOOO happy they don't work on July 4th.... I'm betting thats...
"Address is incomplete please fix address" The issue is the zipcode it didn't have a dash in it or something. I am SOOOOOO happy they don't work on July 4th.... I'm betting thats why my package isn't getting delivered on July 3rd
1 of 10
Fort Mill, SC, USA
– About 5 months ago.
The original delivery date means nothing to UPS. You can expect the package either th following day or day after. ...
The original delivery date means nothing to UPS. You can expect the package either th following day or day after.
1 of 10
– About 5 months ago.
What a mess with my delivery. Customer service either don’t know what they’re doing, or they lie on purpose. Even the supervisors are crap. And on their web site, no way to file a complaint (not a...
What a mess with my delivery. Customer service either don’t know what they’re doing, or they lie on purpose. Even the supervisors are crap. And on their web site, no way to file a complaint (not a claim). They just don’t want to get better. What I was expecting from them: oh damn, we made an error, let us accommodate you quickly.
1 of 10
– About 5 months ago.
Why do I need to sign a waiver to see tracking??? If vendors ship UPS I don't buy from them!!!...
Why do I need to sign a waiver to see tracking??? If vendors ship UPS I don't buy from them!!!
1 of 10
– About 5 months ago.
After COVID there ability to deliver went from bad to non-existent. Also their delivery drivers consistently lie about "attempted delivery". I'm not even sure if the drivers are to blame...
After COVID there ability to deliver went from bad to non-existent. Also their delivery drivers consistently lie about "attempted delivery". I'm not even sure if the drivers are to blame or they are just not given enough time. I live on the 3rd floor of a building so I guess that takes too much time. Also, recently had 2 high value items go missing (I was not the one who choose shipping with UPS, the sender did). I literally have less than a 50% delivery rate. Fed-Ex is at 100%. This company can not be trusted to deliver packages, and there is no customer service to help you (Unless you like being greeted with angry ghetto women who apparently hate themselves and you for calling them).
1 of 10
USA
– About 5 months ago.
Boy do I need to vent. I am 62 and disabled I live in an apartment complex. I received my medication UPS every month I have to hunt it down, after several complaints every several phone calls with...
Boy do I need to vent. I am 62 and disabled I live in an apartment complex. I received my medication UPS every month I have to hunt it down, after several complaints every several phone calls with promises absolutely. They don't leave it they leave it at the wrong address they leave it in the wrong building,. How hard is it to take a package to an address I don't get it. And the lies customer service tells you or even worse thank you I appreciate your time it's just disgusting
1 of 10
– About 5 months ago.
UPS delivered my packages to wrong addresses multiple times this year already! Sometimes nice neighbors will drop off the wrongfully delivered package back to me. Sometimes the packages were just...
UPS delivered my packages to wrong addresses multiple times this year already! Sometimes nice neighbors will drop off the wrongfully delivered package back to me. Sometimes the packages were just lost forever. UPS customer service is non-existent. Can never get anything resolved with them. Then today the UPS driver/delivery guy even mouthed off for no good reason - maybe he had a bad day, but that's no excuse to mouth off at a customer for no reason at all! Horrible company apparently hires horrible despicable people!
1 of 10
Macedon, NY, USA
– About 5 months ago.
UPS should be out of business! They suck. You pay good money to ship and there is always a delay that they can blame on someone else....
UPS should be out of business! They suck. You pay good money to ship and there is always a delay that they can blame on someone else.
1 of 10
– About 5 months ago.
They can close. Don’t need them, please....
They can close. Don’t need them, please.
1 of 10
Seattle, WA, USA
– About 5 months ago.
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1 of 10
GBR
– About 5 months ago.
The UPS website has to be, hands down, THE worst website of any corporation, ever made.
I honestly don't know how they have customers.
I have never experienced anything like it,...
The UPS website has to be, hands down, THE worst website of any corporation, ever made.
I honestly don't know how they have customers.
I have never experienced anything like it, consistently. It never gets fixed or improved.
IT IS THE WORST CUSTOMER EXPERIENCE OF ANY ONLINE COMPANY, EVER
How do they continue to operate????
1 of 10
Lewes, DE, USA
– About 6 months ago.
My dog feed nevr came. Is this customer servis?...
My dog feed nevr came. Is this customer servis?
1 of 10
Lewes, DE, USA
– About 6 months ago.
My dog feed never came...
My dog feed never came
1 of 10
Travelers Rest, SC, USA
– About 6 months ago.
They say a package was delivered. It is no where to be found. No indication where it was delivered, only a time. They are so useless...
They say a package was delivered. It is no where to be found. No indication where it was delivered, only a time. They are so useless
1 of 10
IRL
– About 6 months ago.
i sent 2 packages part of the same shipment, they arrived late, and sent only one to destination, the other one to their warehouse!!!...
i sent 2 packages part of the same shipment, they arrived late, and sent only one to destination, the other one to their warehouse!!!
1 of 10
Shawnee, OK, USA
– About 6 months ago.
I HATE UPS OMG I’m supposed to get a fragile surfboard today and they delayed it tomorrow so they can take it to their warehouse and bang it up. UGHHHH ALL I TALK TO IS ROBOTS...
I HATE UPS OMG I’m supposed to get a fragile surfboard today and they delayed it tomorrow so they can take it to their warehouse and bang it up. UGHHHH ALL I TALK TO IS ROBOTS
1 of 10
Texarkana, TX, USA
– About 6 months ago.
UPS sucks. :(...
UPS sucks. :(
1 of 10
– About 6 months ago.
If you want your packages to be “Not Delivered on Time and Destroyed” ship UPS
One worthless Company...
If you want your packages to be “Not Delivered on Time and Destroyed” ship UPS
One worthless Company
1 of 10
– About 6 months ago.
They have literally lost packages and f'd up delivery times - which cost me paychecks and time repeatedly over the past few months! Terrible!...
They have literally lost packages and f'd up delivery times - which cost me paychecks and time repeatedly over the past few months! Terrible!
1 of 10
USA
– About 6 months ago.
So after UPS thrashes my product and delivers it to a customer, customer lets us know product is thrashed (with pictures), then requests UPS come pick it back up for damage complaint. Then after...
So after UPS thrashes my product and delivers it to a customer, customer lets us know product is thrashed (with pictures), then requests UPS come pick it back up for damage complaint. Then after about 2 weeks, UPS charges me $40 more and ships it back to me and puts it on my porch (we didn't request it get sent back)... Me, assuming they already inspected it, took pictures and then threw the packaging away. About a week later, UPS wants to inspect the package!!!! (for damage) I give up...
1 of 10
Asheville, NC, USA
– About 6 months ago.
Try to reset password? ERROR
Login using new reset password after talking to customer support? ERROR
Login using google account? Works! Then it logs you out.
Want to pay a bill?...
Try to reset password? ERROR
Login using new reset password after talking to customer support? ERROR
Login using google account? Works! Then it logs you out.
Want to pay a bill? Re-log in....ERROR
Want to pay a bill over the phone? ERROR
Want to ship internationally and pay online? Great! We take your money then hold your package because the invoice you uploaded online isn't there!
WTF is wrong with their online system.
1 of 10
USA
– About 6 months ago.
Had a package being sent back to Macy's only to have it "delayed" and stuck in Horsham, Pa since 6/3. Attempted to get in touch with CS via Facebook Messenger only to run into some lazy...
Had a package being sent back to Macy's only to have it "delayed" and stuck in Horsham, Pa since 6/3. Attempted to get in touch with CS via Facebook Messenger only to run into some lazy moron who DID NOT even read my message and asked for the tracking # which I ALREADY gave! Then they told me what I already knew. I told them that and asked why it was delayed and when would it be sent to where it needs to go. They just told me to go back to the site and pick from a bunch of options. Unfortunately, this is not the only issue I've had with Horsham, Pa. UPS facility. They had the gall to claim that Home Depot (which I was returning a light fixture to) was no longer in business.What the actual F?! They did wind up delivering it to HD a day or two later, but still...
After investigating further on my own I saw posts (mostly on UPS's reddit) from others who have had their packages delayed, some of which, have been delayed for weeks now. Of course, UPS has 0 alerts regarding delays only the "We're no longer delivering to Ukraine, etc" service alert.
So now, I'm -- yet again -- forced to pray that a "Professional" delivery service delivers the package.
1 of 10
– About 6 months ago.
I tried to register a UPS account to change the delivery address of my package but it wouldn’t link the package to my account. I think spent 45 minutes in the phone explaining this to them in which...
I tried to register a UPS account to change the delivery address of my package but it wouldn’t link the package to my account. I think spent 45 minutes in the phone explaining this to them in which ten times they referred me back to their website despite stating it was not working for me. They also never gave an address in which so could attempt to pick up the address. Finally someone was able to help but then charged me money just to change the delivery address. What a corrupt company that holds your packages hostage, a website that doesn’t work, and multiple delays. I would never use this company.
Routinely they also deliver things to our office but make no attempt to actually deliver. They do not ring the doorbell and then just leave.
Can't write f%@kups without UPS. Packages delayed for bullshit reasons. I cant understand that this company is still around...
Can't write f%@kups without UPS. Packages delayed for bullshit reasons. I cant understand that this company is still around
1 of 10
USA
– About 6 months ago.
ups sucks so bad bro. on the website where i track my package it keeps daying it’ll be here today but no its changed to date everyday! i keep getting my hopes uppp i just want my squishmallow...
ups sucks so bad bro. on the website where i track my package it keeps daying it’ll be here today but no its changed to date everyday! i keep getting my hopes uppp i just want my squishmallow already????
1 of 10
Denver, CO, USA
– About 6 months ago.
f%@k ups holy shit...
f%@k ups holy shit
1 of 10
– About 6 months ago.
UPSf%@kING SUCKS!!!...
UPSf%@kING SUCKS!!!
1 of 10
DEU
– About 6 months ago.
I ordered 2 carpets. about 8 kg i guess. In the building we have a lift. we are on the 1st stock. I told the UPS guy that we have a lift and he said i should come down and take them up. This happened...
I ordered 2 carpets. about 8 kg i guess. In the building we have a lift. we are on the 1st stock. I told the UPS guy that we have a lift and he said i should come down and take them up. This happened a month ago.
And today, I got a message that my package was delivered to a post office and i should get it by myself. UPS claims that i was not at home. But i was at home whole day. FFS. I hope somebody teaches a lesson to them about package delivery.
1 of 10
– About 6 months ago.
UPS IS THE WORST COMPANY IN THE ENTIRE WORLD TO CHOSE TO HANDLE YOU PACKAGES OR ITEMS THEY TRULY SPECIALIZE IN LITTELY DROP SHIPPING THE ITEM FROM POINT OF ORGIN, TO ITS DESTINATION AND GOD HELP YOU...
UPS IS THE WORST COMPANY IN THE ENTIRE WORLD TO CHOSE TO HANDLE YOU PACKAGES OR ITEMS THEY TRULY SPECIALIZE IN LITTELY DROP SHIPPING THE ITEM FROM POINT OF ORGIN, TO ITS DESTINATION AND GOD HELP YOU IF YOU DO GROUND SHIP YOUR ITEM , THEY WILL LITTELY TIE IT TO BACK OF TRANSFER TRUCK AND DRAG IT TO ITS DESTANATION. WHY PAY FOR INSURANCE IT'S ONLY ANOTHER WAY FOR THEM TO MAKE MORE CAUSE THEY WILL NEVER DECIDE IN YOUR BEHALF OR DO THEY EVEN CARE. THE ANSWERS IS ABSOULTELY NOT SO I SAY GO f%@k YOUR SELF UPS I WILL NEVER USE YOUR SERVICES EVER AGAIN. ON THIS DAY 6/1/23
1 of 10
– About 6 months ago.
Besides not taking good measures to prevent fraudulent charges, their customer service suuuucks and I paid overnight shipment for nothing!! They don’t even update their stuff right. UPS is pricey...
Besides not taking good measures to prevent fraudulent charges, their customer service suuuucks and I paid overnight shipment for nothing!! They don’t even update their stuff right. UPS is pricey you would think they would know how to keep up.
1 of 10
USA
– About 6 months ago.
Lazy company. There was an issue that COILD have been fixed if a human being just looked at the label instead of scanning this Wouldnt Have happened. Now, it says I need to fix my address , but when I...
Lazy company. There was an issue that COILD have been fixed if a human being just looked at the label instead of scanning this Wouldnt Have happened. Now, it says I need to fix my address , but when I enter it in they restrict me. I hate this company.
1 of 10
– About 6 months ago.
So, who disciplines the drivers of trucks who FAIL to deliver packages that were placed on their truck? NOBODY! These people are obviously "to big to be held accountable". Call their...
So, who disciplines the drivers of trucks who FAIL to deliver packages that were placed on their truck? NOBODY! These people are obviously "to big to be held accountable". Call their customer support (IF you can make it past their automated system), and you speak to someone sitting at home on India who has NO authority to do anything about anything. They're just a talking head and that's it. Sure they send out emails but to whom? Face it, those emails remain in some Inbox somewhere in perpetuity and never get read. And nobody, NOBODY(!!!!!!!!!!!!!!) has the balls to call you back and provide you solid information. UPS does NOT care about their clients.
1 of 10
Marble Falls, TX, USA
– About 6 months ago.
I called UPS about a misdelivered package. I got the automated assistant who was no help and hung up on me! It took three calls to get someone to pick up the package. That was a lot of my time wasted...
I called UPS about a misdelivered package. I got the automated assistant who was no help and hung up on me! It took three calls to get someone to pick up the package. That was a lot of my time wasted because they screwed up!
1 of 10
– About 6 months ago.
My shipment didn't require a signature to be left at my door. However, the driver made a "judgment" call to not deliver it. The stated reason was he thought they could possibly be stolen....
My shipment didn't require a signature to be left at my door. However, the driver made a "judgment" call to not deliver it. The stated reason was he thought they could possibly be stolen. Isn't that the risk for every delivery? Instead I had to use a vacation day to be home to make sure it was delivered. When I called customer service, they tried to make the excuse that if a signature was required it is the shippers responsibility to notify me if that. So I asked if a signature was required? He said no. I then asked ok then how come the driver didn't leave the package? Then came the real reason. It was a new driver and he wasn't sure it was ok to leave the package.. OMG! ...Train your people UPS...
1 of 10
– About 6 months ago.
Order was originally scheduled for today. They delayed it thinking it wouldn't get here on time. The thing is it could've BEEN DELIVERED HERE SINCE YESTERDAY. It has been in town since...
Order was originally scheduled for today. They delayed it thinking it wouldn't get here on time. The thing is it could've BEEN DELIVERED HERE SINCE YESTERDAY. It has been in town since YESTERDAY. Due to bullshit holidays and Sundays, it doesn't get here until Tuesday.
1 of 10
USA
– About 6 months ago.
UPS is lazy, corrupt, and useless!
Unfortunately, I forgot to find out how an online site ships before I ordered. I always ask, and if they use UPS I order from someplace that does NOT...
UPS is lazy, corrupt, and useless!
Unfortunately, I forgot to find out how an online site ships before I ordered. I always ask, and if they use UPS I order from someplace that does NOT use UPS! This time, I forgot.
Monday I get an email stating my package will arrive the next day before 7pm, from UPS.
Tuesday I get an email from UPS stating my package will be delivered on Wednesday before 7pm.
Wednesday I get an email from UPS stating my package will be delievered THURSDAY before 7pm.
Thursday I get an email from UPS stating my package will be delivered Friday before 7pm.
Friday I get an email from UPS stating my package will arrive SATURDAY by 7pm.
Saturday I got NOTHING!
Here it is SUNDAY, and I get an email from UPS stating I will get my package MONDAY before 7pm...............and the LIES CONTINUE!!
If the place I ordered from used FedEx, I would have had my package when they told me I was going to have it!
Make SURE you ASK how a place ships, BEFORE YOU ORDER FROM THEM! If they use UPS......SHOP SOMEPLACE ELSE!!!!
1 of 10
– About 6 months ago.
These morons at UPS need to be put out of business, so I order a Verizon Fios service to my new apartment on Wednesday, I was quickly informed by email that the package will arrive on Saturday may...
These morons at UPS need to be put out of business, so I order a Verizon Fios service to my new apartment on Wednesday, I was quickly informed by email that the package will arrive on Saturday may 20th between 2pm-6pm so I made sure I signed up for MY CHOICE so that I can get alerts when the package it’s on its way and when it’s delivered only to come home on Friday to a note on my Mail box saying that I missed the first attempt so I was like oh well I wasn’t expecting it on Friday anyways so no big deal but I never received any alerts other than the one after the fact, we’ll at least that’s what I thought, I get another email saying they would be here again Saturday between 2pm-6pm, which I thought it would be ok due to the fact I have my kids this weekend from 10am til Sunday night and since it’s supposed to rain all weekend I was glad at least we could stay at home and watch cartoons or whatever but not with these incompetent a$$holes, I again got a email saying “hey we missed you again on the second attempt” we were there at 11:02am, wtf??? You emailed me you were coming between 2-6pm why would you come in at 11am??? So I got in touch w useless CS and all I got was “oh sir we understand your frustration blah blah blah” someone will call you back soon, in less than an hour” it’s now Sunday afternoon and after speaking to these useless idiots now I have to wait until sunday and I have my kids at home with pouring rain with no wifi and no internet nor tv so thanks again UPS y’all need to literally die
1 of 10
Los Angeles, CA, USA
– About 7 months ago.
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1 of 10
USA
– About 7 months ago.
After having to deal with Home Depot's poor excuse of CS to get an online order approved for return, they sent a label to UPS and scheduled it for the next day, Sat. They never came. Waited til...
After having to deal with Home Depot's poor excuse of CS to get an online order approved for return, they sent a label to UPS and scheduled it for the next day, Sat. They never came. Waited til today, Mon. Tracking showed at 11:15 am (today) "On the way -- exception -- receiver no longer in business". WTF?! 1st, the package was actually picked up way past 11:15am, & 2nd, there's NO WAY Home Depot could be out of business. Some moron somewhere at UPS f-uped BIG TIME. So now I'm praying these idjits deliver my return.
1 of 10
Seacroft, H3, GBR
– About 7 months ago.
Had a Home Depot return scheduled for pick up Sat. Never came. Waited til today, Mon. Tracking showed "On the Way - exception - receiver no longer in business" about 11:15AM or so. WTF?! First...
Had a Home Depot return scheduled for pick up Sat. Never came. Waited til today, Mon. Tracking showed "On the Way - exception - receiver no longer in business" about 11:15AM or so. WTF?! First of all, UPS did not pick it up until way past 11:15am and, 2nd Home Depot is NOT OUT OF BUSINESS! 0
1 of 10
– About 7 months ago.
I have to totally agree, I have medication that they deliver and it’s been Hell!!!! It’s never on time or it’s lost. Always being a cluster $uck!!!! I’m going to find an alternative to the...
I have to totally agree, I have medication that they deliver and it’s been Hell!!!! It’s never on time or it’s lost. Always being a cluster $uck!!!! I’m going to find an alternative to the situation. I refuse to deal with idiots.
1 of 10
– About 7 months ago.
I just had the most horrible experience with a Home Depot order shipped with UPS. After over 30 emails all with conflicting or repetitive information 1/3 of my shipment was dropped off where I...
I just had the most horrible experience with a Home Depot order shipped with UPS. After over 30 emails all with conflicting or repetitive information 1/3 of my shipment was dropped off where I can't move it. I made several phone calls to Home Depot trying to obtain an estimated delivery and was repeatedly told the driver will call when he is 30 minutes away. NEVER HAPPENED!!!
1 of 10
San Jose, CA, USA
– About 7 months ago.
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1 of 10
Dearborn, MI, USA
– About 7 months ago.
Package from Denver CO to Irvine CA. The logistical geniuses at UPS have decide the most expedient route would be for the package to travel east first. So far it has made a stop in Little Rock, before...
Package from Denver CO to Irvine CA. The logistical geniuses at UPS have decide the most expedient route would be for the package to travel east first. So far it has made a stop in Little Rock, before moving even further east to Chicago. What the actual f%@k are these idiots doing?
1 of 10
Buffalo, NY, USA
– About 7 months ago.
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1 of 10
– About 7 months ago.
It worries me to see another Tucson resident having similar issues and finding this site days after I have. It is insane how this big of a company can screw over so many consistently....
It worries me to see another Tucson resident having similar issues and finding this site days after I have. It is insane how this big of a company can screw over so many consistently.
1 of 10
Tucson, AZ, USA
– About 7 months ago.
I ordered a nice purse for my S.O. for Mother's Day. I had plenty of time for shipment. I was excited. ... I *was*... that is, until I learned who would be handling the package. I started having...
I ordered a nice purse for my S.O. for Mother's Day. I had plenty of time for shipment. I was excited. ... I *was*... that is, until I learned who would be handling the package. I started having flashbacks of 'Nam when I read the dreaded 3 letters on the tracking... Yoo Pee Ess. Oh boy. Here we go. I've had probably a dozen UPS deliveries over the last 5 or so years and 11 of them have been a nightmare. "Missed deliveries", where no doorbell or knock was given, just the "sorry-we-missed-you slip, shipping delays, lost packages --- you name it.
And sure enough, this time is no exception -- there is something wrong with this shipment. I'm on day 5 of daily calls trying to correct a package shipping location. I've been through lengthy automated phone menu a dozen times. UPS tells me that the seller needs to upload the shipping and billing information so that they can edit the shipping address. The package is in transit, has a tracking number and an estimated arrival date. How can that be if they don't have the aforementioned information? It is a mystery that alludes all logic and may never be solved. A true enigma wrapped in a riddle.
I was just on a 3-way phone call with the seller and the UPS customer service (per UPS' Customer "Service" suggestion) attempting to resolve the issue. The seller and the UPS rep conversed for several minutes. UPS reiterated that they don't have the shipping information. The obvious aforementioned questions were raised -- to which there was the non-answer of "your company did not upload the 'end-of-day' report." Whatever tf that means. The seller has worked for this company for 7 years and has never heard anything like that. At which point, he hung up on both the seller and me.
Why is UPS Customer Service so terrible you ask? Well, aside from the entire company being entirely and homogeneously comprised of sh!t, UPS is hoping to wring a few more dimes out of it hapless victims. They're betting after 20 minutes of listening to terrible hold music and repeating yourself to the robot lady with the voice recognition abilities of a 2005 Blackberry, you'll hang up and visit their bug-ridden website. They'll tell you "it's easy to change the shipping address with our 'My Choice' service!" Spoiler alert. It's not. Not at all. You know what *My Choice* would be, you wretched abomination? To never hear, see, or be subjected to anything remotely associate with your company ever again.
I digress. 'My Choice' has proven impossible to even use. When I'm not getting "LASSO" errors (whatever the fk that is), I'm getting other errors such as "That address / name / email address / phone number / blood type / astrological sign is already associated with another account".
When I finally got logged into my account, the shipment isn't there. I look it up by tracking number and then it puts it in "Recently tracked". Ah cool. I see it is still fuct and there is no way to edit it. Thanks UPS. Glad I spent aggregate days getting into your Website as a workaround for abysmal live customer service.
The issue still isn't resolved. The man was supposed to send a follow-up email. He didn't. If I am to give this company any credit it all, it would be for consistency. From their deliveries, their website, their customer service, to their excrement-colored trucks and uniforms -- it's all sh!t. At least I know what to expect.
I'm not quite sure what 'UPS' actually stands for, but I have a few guesses I thought I would share.
Uniformly Piled Sh!t
Unreasonably Prolonged Shipments
Unfit & Possibly Stoned
1 of 10
– About 7 months ago.
UPS is the shipping company that only gets business when people make a mistake at chackout....
UPS is the shipping company that only gets business when people make a mistake at chackout.
1 of 10
USA
– About 7 months ago.
UPS dropped tires right in front of our electric gate to where we had to climb over it to remove the tire so we can open the gate. The code to the gate was clearly on the label with delivery...
UPS dropped tires right in front of our electric gate to where we had to climb over it to remove the tire so we can open the gate. The code to the gate was clearly on the label with delivery instructions on the delivery lazy ass driver can’t contact UPS for any reason, except for the ones that they choose that they want to hear about.
1 of 10
– About 7 months ago.
My bed has been sitting in a warehouse for nearly a week now. It’s only an hour away at this point, if that. Now I’m being given the option to cancel my order, or wait indefinitely without any...
My bed has been sitting in a warehouse for nearly a week now. It’s only an hour away at this point, if that. Now I’m being given the option to cancel my order, or wait indefinitely without any real communication.
1 of 10
Seattle, WA, USA
– About 7 months ago.
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1 of 10
SYC
– About 7 months ago.
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1 of 10
Travelers Rest, SC, USA
– About 7 months ago.
Had a package ordered and was out for delivery. We live at the end of a steep driveway, and more times than I can count, UPS and only UPS will cancel the order with "operational issues"...
Had a package ordered and was out for delivery. We live at the end of a steep driveway, and more times than I can count, UPS and only UPS will cancel the order with "operational issues" because the drivers are too lazy/scared to try and go up the driveway or to contact me so I can arrange pickup. Other times they have left food boxes randomly in the woods leading up to the house. Other times they will deliver. So annoying, they are the worst
1 of 10
– About 7 months ago.
AS A FORMER MANAGER AT UPS, I RECOMMEND SWITCHING TO FEDEX.
UPS WILL NEVER PAY YOUR CLAIM. BIG BROWN DOESN'T GIVE A SHIT ABOUT YOUR BOX. BIG BROWN JUST WANTS NICKEL AND DIME YOU...
AS A FORMER MANAGER AT UPS, I RECOMMEND SWITCHING TO FEDEX.
UPS WILL NEVER PAY YOUR CLAIM. BIG BROWN DOESN'T GIVE A SHIT ABOUT YOUR BOX. BIG BROWN JUST WANTS NICKEL AND DIME YOU DEATH.
1 of 10
– About 7 months ago.
Managers at ups do not really care about the customers' packages. All Carol Tome cares about is squeezing money out of SMB and driving up the stock price. Carol Tome's greed and lack of...
Managers at ups do not really care about the customers' packages. All Carol Tome cares about is squeezing money out of SMB and driving up the stock price. Carol Tome's greed and lack of listening to employees and customers is driving UPS into the ground.
1 of 10
Katowice, 83, POL
– About 7 months ago.
Bad practices even in Poland. Parcels are not delivered to stated address, but just dropped at the collecting facility.......
Bad practices even in Poland. Parcels are not delivered to stated address, but just dropped at the collecting facility....
1 of 10
USA
– About 7 months ago.
Does anyone know why Shopify is set up to use UPS (OOPS is what I call them)? Had yet another piece get trashed by the time it got to a customer. I am so tired of paying jackasses to break my stuff...
Does anyone know why Shopify is set up to use UPS (OOPS is what I call them)? Had yet another piece get trashed by the time it got to a customer. I am so tired of paying jackasses to break my stuff during the shipment process.
I've had much better luck with Fedex in the past, but since I remade my website with shopify, I've been forced to use "OOPS"
1 of 10
USA
– About 7 months ago.
Not sure how many times UPS delivered Firearms and firearm parts at our ISD. I am an FFL and they have delivered firearms to the primary school more times than I can remember. They also leave packages...
Not sure how many times UPS delivered Firearms and firearm parts at our ISD. I am an FFL and they have delivered firearms to the primary school more times than I can remember. They also leave packages at our gate, about 150 yards away from our house, and mark it "delivered at the front door." I know nothing is gonna be done about this but holy cow, at least do the damn service that you guys are getting paid to do.
1 of 10
– About 7 months ago.
UPS is stuck in an endless loop. I keep asking them to send the package back to sender and they keep sending it back to me, the receiver. So I went through their customer service 3x and they scheduled...
UPS is stuck in an endless loop. I keep asking them to send the package back to sender and they keep sending it back to me, the receiver. So I went through their customer service 3x and they scheduled but still no one has picked it up. So frustrated that I canceled 2 incomping orders from Staples and Adorama using their service. I would rather use Amazon Prime. Thought I would save money but since time is money — they are eating up my time.
1 of 10
– About 7 months ago.
UPS doesn’t care about your package or whatever shipping option you choose. You’ll get your package whenever you want to. I consistently pay for Next Day Air Shipping and never have I ever gotten...
UPS doesn’t care about your package or whatever shipping option you choose. You’ll get your package whenever you want to. I consistently pay for Next Day Air Shipping and never have I ever gotten it next day. 3-5 day shipping for ALL the options never pay to get it early cause you will not!
1 of 10
Cleburne, TX, USA
– About 7 months ago.
Even their chatbot sucks. Stuck in a loop. Have to ask 15 times for a human. Webpage is not mobile friendly. How is this a functioning corporation?...
Even their chatbot sucks. Stuck in a loop. Have to ask 15 times for a human. Webpage is not mobile friendly. How is this a functioning corporation?
1 of 10
USA
– About 7 months ago.
Ups is trash, spend the extra dollar for fed ex, logistics are designed by a 2 year old, and package arrived two days late......
Ups is trash, spend the extra dollar for fed ex, logistics are designed by a 2 year old, and package arrived two days late...
1 of 10
Hamel, MN, USA
– About 8 months ago.
Every time I order something and I have the misfortune of finding out its UPS, a part of me dies. They reroute my packages where ever they want, stick notes on my apartment complex front door without...
Every time I order something and I have the misfortune of finding out its UPS, a part of me dies. They reroute my packages where ever they want, stick notes on my apartment complex front door without cause, and I have never, EVER, received a package the day it's supposed to come. What do you mean my package is at AUTOZONE??? And don't even both signing up for email or text notifications, that doesn't mean shit and they won't notify you for anything.
1 of 10
– About 8 months ago.
Customer service lies. Not open on Sundays. Trash. Please Teamsters, shut it down!...
Customer service lies. Not open on Sundays. Trash. Please Teamsters, shut it down!
1 of 10
– About 8 months ago.
They need cameras on their workers so they quit breaking shit!! If you don't like your job a another job! POS!!...
They need cameras on their workers so they quit breaking shit!! If you don't like your job a another job! POS!!
1 of 10
– About 8 months ago.
f%@k UPS I’m going to fedex...
f%@k UPS I’m going to fedex
1 of 10
– About 8 months ago.
I pray the Teamsters strike!!!
BIG BROWN, EAT SHIT AND DIE!...
I pray the Teamsters strike!!!
BIG BROWN, EAT SHIT AND DIE!
1 of 10
USA
– About 8 months ago.
Two days package has been “Out for Delivery”. Two days the truck has gone right by my house. No package, even though I am watching the truck ON THEIR APP. Call UPS and they claim the package was...
Two days package has been “Out for Delivery”. Two days the truck has gone right by my house. No package, even though I am watching the truck ON THEIR APP. Call UPS and they claim the package was never on a truck or out for delivery and it they can’t find the package anywhere.
1 of 10
– About 8 months ago.
Apparently, after 42 years living at the same street address, it is no longer valid. According to the idiot on the phone, my address was flagged as "abandoned or vacant" and UPS...
Apparently, after 42 years living at the same street address, it is no longer valid. According to the idiot on the phone, my address was flagged as "abandoned or vacant" and UPS "...can't deliver to vacant addresses." How the hell can a driver think an address is vacant, when there is a car in the yard, smoke coming from the chimney, and other signs of life?
UPS is the only company that always has a litany of excuses as to why they can't deliver my packages - weather was too bad, driveway wasn't plowed (it was plowed and sanded), driveway is too muddy, driveway is too bumpy, and now my address is vacant. WTF is wrong with this company? No other company has these issues. To add insult to injury, they then charge you $6 to hold your package at their local terminal.
I always try to avoid using UPS for anything, but unfortunately Amazon (and a few other sites) insist on using them despite being asked not to.
UPS® Sucks!
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Learn MoreSan Jose, CA, USA
– About 4 weeks ago.
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Saratoga Springs, UT, USA
– About 4 weeks ago.
UPS is truly the worst not sure why so many companies use them as their shipping company over usps. At least usps will bring the packages into the lobby of the building and even put them in the mail...
– About 1 Month ago.
I had a shipment lined up for a package to be sent and picked up by me 2,days later in another town.
It got never shipped and through the app and their customer service I was none the wiser ....
It got never shipped and through the app and their customer service I was none the wiser . It never left their distribution centre.
This failure cost me over 2 K . Thanks a lot . I will never use UPS again ????????????????
– About 1 Month ago.
UPS has been around too long to be so incompetent. Trying to create a profile to track and receive notifications of packages and website keeps saying invalid pin after times. No link in the email so...
Jonesville, MI, USA
– About 1 Month ago.
f%@k UPS. I recently bought a pair of shoes online that used DHL Express to ship and it really gave me perspective on just how shitty UPS is. I have 3 deliveries coming in from UPS, 1 had to be...
– About 1 Month ago.
I wish I could talk to someone at UPS. Can't do that. Only machines work there. There is a place to click called "Change Delivery" on one of their web pages. When you click on that the...
Please don't think I have any complaints about their delivery folks. They are great. I can't imagine trying to work in that impossible system.
– About 1 Month ago.
I paid 15 dollars for expedite shipping. On delivery today, driver makes no attempt to get past my building buzzer, it's Friday, he'll try again Monday. I have to pay another $6 to pick it up...
Why did these c*nts get a f%@king raise if I have to do their jobs for them. Why does anyone use this piece of shit company to ship anything.
– About 1 Month ago.
UPS package was shipped from Houston to Dallas. I can drive there in a little more than 3 hours. It took 2 days and the customer agent had no idea why it took so long. What can Brown do for you? ...
– About 1 Month ago.
Trust me never never use UPS worst service every. They delivered hypodermic needles with my medicine in it to the wrong address twice. It’s frozen it’s supposed to be overnighted two weeks in a...
Sumrall, MS, USA
– About 1 Month ago.
Ups is the most disappointing piece of shit delivery service. How the f%@k can you never deliver packages on time? How the f%@k can you always be late? How the f%@k can you not get your logistical...
– About 1 Month ago.
it said that my package was coming yesterday and at 9pm it said it was arriving today at 7pm when it was 9pm and now its supposed to come today and i cant arranged to have them hold it so i can pick...
– About 1 Month ago.
Arranged to have a pkg redirected. Spent 20 minutes on the phone doing this.
Had to stay home from work and lose a days' pay because I had to sign for it.
When I called to complain,...
Had to stay home from work and lose a days' pay because I had to sign for it.
When I called to complain, they had no record of me even calling in the first place.
I got the usual insincere apology. Bite me.
They suck beyond belief.
Westford, MA, USA
– About 1 Month ago.
For English and Hispanic speaking community. UPS lost official documents as passports and even when we have make a claims several times, the answer always is the same: sorry, we are working on it and...
Westford, MA, USA
– About 1 Month ago.
Hola. Una recomendacion a todos los futuros clientes de UPS, una compania tan grande y con tan pesimos resultados de trabajo. Pierden documentos oficiales como pasaportes y a pesar de las...
USA
– About 1 Month ago.
Para el cliente de habla hispana. No envíen ningún documento oficial por UPS. Así los obliguen. Pague 35 dólares a una compañía que se llama Bls en Miami Florida para que me visaran mi pasaporte...
Honolulu, HI, USA
– About 1 Month ago.
UPS sucks because they hate their customers. They sit n your package for days, they charge you for every opportunity they can. Even if you are want to arrange you picking up your package from them...
This company should be investigated for interstate mail fraud for how they run this business.
Saint Augustine, FL, USA
– About 2 months ago.
My package was supposed to be delivered today but was rescheduled. I tried to find out why and could I just go pick it up the dist center is only 30miles from my house. I spent hours trying to get...
Cambria, CA, USA
– About 2 months ago.
How bad does UPS Suck.....hmmm....look at the following tracking for a package that has been travelling all over the state of California for over 2 weeks...and it's no where close to where is...
------ Original Message ------
Received: 10:57 AM PDT, 10/18/2023
From: "UPS"
To: john@sstraveler.com
Subject: UPS Status Notification, Tracking Number 1ZV8V7610365414540
UPS logo
Please see below for package information and current transit status.
UPS My Choice for home
Shipment Details
Tracking Detail
Tracking Number: 1ZV8V7610365414540
Status: Returning to Sender: In Transit
UPS Service: UPS Ground
Number of Packages: 1
Weight: 2.4 LBS
Package Progress
Location Date Local Time Description
Sylmar, CA, United States 10/17/2023 2:52 PM Arrived at Facility
Visalia, CA, United States 10/17/2023 10:45 AM Departed from Facility
Visalia, CA, United States 10/17/2023 3:00 AM Arrived at Facility
Oakland, CA, United States 10/16/2023 10:36 PM Departed from Facility
Oakland, CA, United States 10/16/2023 4:48 AM Arrived at Facility
Petaluma, CA, United States 10/16/2023 3:55 AM Departed from Facility
Petaluma, CA, United States 10/14/2023 9:14 AM We’re sorry this package has experienced a sortation delay. The package has been rerouted to the correct destination.
Petaluma, CA, United States 10/14/2023 6:45 AM Service disruption occurred. / The package will be returned to the sender.
Petaluma, CA, United States 10/14/2023 3:55 AM Arrived at Facility
Oakland, CA, United States 10/14/2023 2:56 AM Departed from Facility
Oakland, CA, United States 10/14/2023 12:52 AM Arrived at Facility
San Jose, CA, United States 10/14/2023 12:01 AM Departed from Facility
San Jose, CA, United States 10/13/2023 11:50 PM Arrived at Facility
San Luis Obispo, CA, United States 10/13/2023 7:29 PM Departed from Facility
San Luis Obispo, CA, United States 10/13/2023 6:35 AM Processing at UPS Facility
San Luis Obispo, CA, United States 10/13/2023 6:33 AM We corrected the address as the sender requested.
San Luis Obispo, CA, United States 10/13/2023 4:20 AM Arrived at Facility
Vernon, CA, United States 10/12/2023 11:51 PM Departed from Facility
Vernon, CA, United States 10/12/2023 12:35 PM Arrived at Facility
10/12/2023 9:51 AM We've received a request from the sender to update the delivery address.
San Pablo, CA, United States 10/12/2023 3:19 AM Departed from Facility
San Pablo, CA, United States 10/11/2023 10:58 PM Arrived at Facility
Petaluma, CA, United States 10/11/2023 9:54 PM Departed from Facility
Petaluma, CA, United States 10/11/2023 4:23 PM UPS cannot deliver to P.O. boxes. We'll return the package to the sender.
Petaluma, CA, United States 10/04/2023 6:56 AM Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address.
Petaluma, CA, United States 10/04/2023 6:45 AM Processing at UPS Facility
Petaluma, CA, United States 10/04/2023 5:19 AM Arrived at Facility
Oakland, CA, United States 10/04/2023 4:13 AM Departed from Facility
Oakland, CA, United States 10/04/2023 12:50 AM Arrived at Facility
San Luis Obispo, CA, United States 10/03/2023 8:07 PM Departed from Facility
San Luis Obispo, CA, United States 10/03/2023 5:58 PM Origin Scan
San Luis Obispo, CA, United States 10/03/2023 4:21 PM Pickup Scan
United States 10/03/2023 3:58 PM Shipper created a label, UPS has not received the package yet.
Tracking results provided by UPS 10/18/2023 1:55 P.M. Eastern Time
NOTICE: UPS authorizes you to use UPS tracking systems solely to track shipments tendered by or for you to UPS for delivery and for no other purpose. Any other use of UPS tracking systems and information is strictly prohibited.
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– About 2 months ago.
My mother lost her package that meant alot to her. She cried over it and it has been missing for 3 weeks. Ups is disgusting....
Silverdale, WA, USA
– About 2 months ago.
Because they forgot my Next Day Air package in the store and are making me intervene with the store to get it moving
...
Silverdale, WA, USA
– About 2 months ago.
They asked my customer to come to the dist center to pick up their package because they didn't want to make the 1.5 hr drive to their house...
Burnaby, BC, CAN
– About 2 months ago.
the tracker said the driver attempted deliver twice. i was home in my apartment and they never left a notice...
– About 2 months ago.
UPS has a new policy. I'm not sure if it is only in our area or company wide. They no longer deliver to rural addresses on Monday and Thursday. So if I'm waiting on a part to finish a project...
– About 2 months ago.
UPS recently seems to have added a new driver to my area. Now every time a package is incoming he marks it as "business is closed" and leaves a note on my front door. Regardless if I authorize...
– About 2 months ago.
Ok so I was moving from NJ to Texas and had UPS ship my brand new Samsung Frame TV. The TV arrived completely busted. After weeks of calling UPS and being moved from one rude agent to another they...
But then a few week later a UPS driver came claiming he was authorized to pick up my busted TV to be "inspected" by their claims department. I thought great! Finally! A week later, nothing. Even the tracking number he left me wasn't useful. A few days later and I noticed UPS had charged $800 plus dollars on my card they had on file. Cue another week of calling UPS and being sent from one rude agent to another. Even my bank was not helpful. I gave up again and resigned to my new $800 plus dollar loss without any idea what the charge was for.
A month or so later I get a call from the office at my old NJ apartment that they had a broken TV delivered for me. UPS had basically charged me that $800 plus to send my broken TV back to my old address without even permission, knowing pretty well (as I mentioned time and time) that I didn't even live there anymore.
And that's not even the end. UPS was going to charge me AGAIN to collect the broken TV from NJ. I closed the bank account associated with that transaction and have since not heard back from UPS. Needless to say I would never use their services for anything at all.
Columbus, OH, USA
– About 2 months ago.
If only Planet Express from Futurama was an option. ...
Columbus, OH, USA
– About 2 months ago.
I hate the UPS access location redelivery when they try a delivery when you're not home. My personal opinion they should do two attempted deliveries in one day then can they proceed to another...
– About 2 months ago.
Ups guy came to deliver package while I was in the bathroom. I’d been staring out the door all f%@king day waiting for my new laptop that requires a signature. This asshole left the tag on the door....
– About 2 months ago.
UPS is such a terrible company! They straight up lost an important package worth thousands and never did anything about it. Now their website services don’t offer appropriate options for me: I live...
– About 2 months ago.
Couldn't even get through to customer service because their automated phone line didn't understand the tracking number. Couldn't type it in because it has two letters in it. Used a...
Baldwin, GA, USA
– About 2 months ago.
UPS sucks. As a seller on Ebay I rarely use UPS however I recently used them to ship a $75.00 package. They lost it! I filed a claim but they are saying the driver didn't pick it up. I dropped...
– About 2 months ago.
Ii own a business and I have never had a ups account. However they have sent me bills for deliveries for other companies.when I have called on numerous occasions they stated they would resolve the...
– About 2 months ago.
WARNING!!! if you move, be sure to go into your UPS account and change your address or no packages will show up or link to “My Choice”, and they cannot be added manually. No one will find this out...
– About 2 months ago.
Package was scheduled for delivery today Oct 4. On Oct 3, status changed to "we don't have a clue as to what were doing or where your package is so we're going to wimp out and call it a...
– About 2 months ago.
I order my shit with f%@king NEXT DAY f%@kING AIR. And what happens. A flight runs about 20 minutes late and delays my delivery for a f%@king day, what a f%@king joke. These cockwashers won’t even...
– About 2 months ago.
UPS states delivery address is wrong or incorrect. It is not. My package requires a signature, but I can’t change or update the address on the UPS website. I call and get someone in India that says...
Ottawa, ON, CAN
– About 2 months ago.
Ordered new iPhone 15 and UPS delivery man stole my phone...
– About 2 months ago.
Ordered new phone..set up tracking, said it would arrive by end of day, great I get home by 2pm...get a freaking sticky note saying sorry we missed you. B*tch tracking didn't update or anything...
– About 2 months ago.
Have had nothing but bad experience after bad experience with ups, currently the issue is im waiting on an expidited replacement debit card, to replace a card which had been comprimised, get email...
USA
– About 2 months ago.
What a bunch stupid people. They make an insane amount of money and can’t deliver critical packages on time in normal situations. It’s upstairs what a terrible company! I hope they go bankrupt...
– About 2 months ago.
Why the hell do they only seem to deliver from 9-5 on weekdays when most people are out of the house working? They can't call and they demand signatures, so are we expected to drop all of our...
– About 2 months ago.
Today my package would arrive before noon, i had to log in a thousand times to check it on their shitty ass website. They tell me they'll let me know if the package would be rescheduled or...
Pearl, MS, USA
– About 2 months ago.
We live up a long gravel driveway and UPS has delivered here for 35 years. Today they just left a large package under a tree so far away from the house (300 feet) that it would have been lost. ...
– About 2 months ago.
Their tracking system and "customer service" are a bad joke. In the future, I'm not going to buy products from any seller that uses them as a carrier. Are you listening Amazon? They're...
Bend, OR, USA
– About 2 months ago.
It is impossible to speak with a human being at UPS. I refuse to try to explain a complex delivery issue to a computer.
I can't believe we put up with the consistently poor...
I can't believe we put up with the consistently poor service and lack of recourse to address issues arising out of poor service.
Somebody, please start a different shipping company and do it right. UPS does not care about the service or product it offers. UPS has no pride in itself, no care for its customers, and it is obvious UPS only cares about obscenely enriching the pockets of its investors, CEOs, CFOs, and upper management at consumers' expense and misery.
The same goes for FedEx and DHL. The postal service is also terrible.
We need to end this monopoly of substandard service and products. We need a consumer shipper strike. If the discontents did not ship any items for one week, just one week, UPS, and the others, would pay attention.
– About 2 months ago.
HOW CAN THEY BE SO FRICKIN TERRIBLE AT ONE SIMPLE THING!!!!!
JUST HAND ME MY DAMN PACKAGE AND THATS IT PLEASE FOR THE LOVE OF GOD!!!!!...
JUST HAND ME MY DAMN PACKAGE AND THATS IT PLEASE FOR THE LOVE OF GOD!!!!!
– About 2 months ago.
My three packages all arrived at the distribution center at 03:46 this morning. All were scheduled for delivery today. 2 of the packages arrived around noon. All day the third package was still at the...
– About 2 months ago.
bro i been waiting since Monday for my package they said id be here on Monday its now Thursday every day it says out for delivery then it gets changed to the next day my package is over $700 ive had...
– About 2 months ago.
They took our money to deliver a very important documents, after 3 days my husband took a flight to deliver the documents himself. They said that we could file a complaint online, it was no possible....
– About 2 months ago.
The “franchised” ups store in cottage grove Oregon is the most frustrating experience I have EVER HAD.
Their own employees instructed me to bring in documents for notarizing & when I...
Their own employees instructed me to bring in documents for notarizing & when I showed up with my witness on the date of my appointment, they refused to notarize them & told me I WAS wrong & literally screamed across the entire store for me to leave……..they won’t admit they were entirely wrong & refuse to address the issue, including the BIZARRE behavior of their employee.
The staff is very unprofessional & rude, the owners condone the staff’s actions so, they have to reap what they sow.
– About 3 months ago.
It makes no sense FedEx, Amazon, and USPS can all find my apartment unit no problem, but UPS can’t? ...
– About 3 months ago.
UPS has really gone downhill after the pandemic. I remember them being so good and so reliable. My apartment unit is located outside but they don’t deliver my package because they claim the gate is...
– About 3 months ago.
UPS sucks
They do nothing right...
They do nothing right
– About 3 months ago.
Got an email that said that the package will be delivered on Thursday September 14th
2023 at the (vague) end of the day. So I scheduled to spend most of that
day remaining at the delivery...
2023 at the (vague) end of the day. So I scheduled to spend most of that
day remaining at the delivery address.
When the "end of the day" was due, but the package was not delivered to me,
I called the customer service, and they confirmed that the package is in
their warehouse in Koropi-Attiki, but the employee said it was not planned
for delivery that day, that the system sends these (false as proved)
delivery notifications, that the delivery date is not up to them, and they
could not give me an estimated delivery date.
1, Why is the IT system allowed to send random delivery status updates
wasting customers' time that could be utilized productively?
2. How is it even possible that the item is in their own warehouse, but the
delivery date is not "up to them"?
I will never order again from NIKE Official unless they switch to another delivery service
RUS
– About 3 months ago.
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Carsonville, MI, USA
– About 3 months ago.
Ups sucks, item to arrive on the 14 and found note on door on the 11 around noon. Was contact about earlier delivery. Called and truck was to deliver later in the day but never did, a ups truck came...
Edinburg, VA, USA
– About 3 months ago.
UPS sucks ass! I am out of state for work and went to fill a script at CVS. Found out the doctor wrote the prescription incorrectly so they paid $80.00 to overnight a new correct script. Tracking...
– About 3 months ago.
Took a day off to set up my new computer. It didn't arrive. f%@k you UPS. You don't deserve a union....
Ann Arbor, MI, USA
– About 3 months ago.
UPS is the worst and companies should give us an option of who delivers our items. It's always a nightmare. Here's the two best:
Had a +$2k laptop ordered, I stay home from work...
Had a +$2k laptop ordered, I stay home from work the day of delivery since I don't want that sitting outside in the elements and it never arrives, I even watch the UPS truck drive by. I live on a dead end road, so I call UPS and they assure me it's out for delivery, I explain the truck just drove in and out and never dropped anything off, "that's a different truck in a different route". How many trucks go to the middle of nowhere and down a dead end road!? So I call again later, and it's now delayed til the next day. I let kid stay home from school so someone can be here this time, no delivery again. More calls to UPS. The next day I ran to the store and when I got back there was a note saying it was dropped off at a nearby pickup center since no one was here. I drive there and no package, the clerk says they come by a second time later for drop offs and pickups so I got back at that time and no package. That driver says that my house isn't her route and it probably went back to the warehouse. So I call UPS yet again, they inform me it's at the warehouse and I can go get it, so I drive the 40 mins and.... no package. This keeps going, I go there on three separate occasions the next week after work having been informed it would be there and it wasn't. They were even kind enough to waive the hold and pickup fee, yes, they literally charge you for the space the item that's sitting there anyways waiting to be sorted will take up. Finally I ask the clerk working at the UPS warehouse if he can just personally call me when it arrives and he agrees then I call UPS and re-re-re-explain the situation and tell them to find my package or taken it up with the company who shipped it. Magically they find the package the next day, personally I believe the driver was trying to steal it since it wasn't double boxed and could clearly tell what it was.
Now we come to the newest package, unfortunately shipped through UPS. It left California last Friday, scheduled for a Monday delivery which quickly changed to a Friday delivery. In Thursday I get the notification it made it to the sorting facility about 2 hours away and would arrive today. Then it quickly.cjanhes to "severe weather delay", there's no severe weather going in anywhere between the local sort facility that would deliver.itnto.ke.andnthe sort facility it's sitting at. So I contact UPS and they tell me I just can't see the weather and I promptly explain I do have this amazing thing called the internet and weather maps and there's no bad weather. The package tracking apps I have in my phone also update to say the package is at the warehouse. After talking with them they say I'm mistaken and it didn't make it to that hub yet, so I go to the UPS site and now the arrival at hub part is off the tracking and just says delayed due to weather. I happened to have taken screenshots of their site and my tracking apps saying otherwise.So now my package that went from a quick Friday to the following Monday, to a Friday to the following Friday delivery now won't make it til maybe next week while it sits and just under 2 hours from my house. UPS needs to go under and let companies that actually do their jobs take over.
– About 3 months ago.
I never had a problem with UPS until now. They have started taking my packages to the UPS store 5 miles away from my house when there is a UPS store down the street from my house. And the funny...
USA
– About 3 months ago.
I was an operations clerk for UPS back in 1979 when they were the best company with great service and the lowest prices to ship. Of course back then they did have a weight limit. I had the best boss I...
A lot has changed since then. To begin with, the big strike they had was when the ship sunk as far as I am concerned. It seemed that strike went on forever. Everyone depended solely on them because they had the largest customer database of all options for shipping. I was a shipping clerk for an educational school band music store where we sold band instruments, made repairs, sold books and school band accessories. I had shipped a huge order of music books to a large band to a school in the northern part of my state. I insured the books at 1,000.00. The actual retail was much higher, but something told me for an order that large, I better add insurance. Back then UPS auto insured every delivery for 100.00, and it only cost .25 cents per each extra 100.00 increment.
They damaged the shipment and put our company off for months. In the mean time I had to get in touch with the book publishers because we didn't have enough stock to repeat the missing order. Even then, UPS made it next to impossible to get in touch with anyone there. They just kept telling us they had put a trace on the tracking numbers but don't know what happened to any of over a dozen large boxes of books. This went on for 9 months until I finally got a live person on the phone that had to of been a newbie.
They told me the boxes were damaged and UPS auctioned them off the very day after we shipped them. The reason they were delaying us is because of the 1000.00 insurance on the shipment. That was enough to let me know I never wanted to use UPS when supply companies would let you choose how you wanted your order shipped. With Amazon and most companies, you don't have a choice any more. On the 11th month after the books were shipped, we were finally mailed a check for 1,000.00.
Before that happened and before I went to work for this music company, UPS backed into a 2,500.00 awning overhang in the back of the building. The building was not even 3 months old. UPS refused to pay for the damages. Shortly after the overhang was replaced and paid for, the idiots rammed into the overhang again. This time my boss got all the employees to block the UPS truck in until a supervisor from UPS came and agreed to pay for the damages to the building along with the previous damages, otherwise my boss said that truck does NOT leave the lot. They paid. I just went round and round with them as I had ordered an expensive hard drive for my new computer build. It arrived DOA, so Best Buy issued a pickup via UPS. The problem was Best Buy never emailed me a label to put on the return, the UPS driver did NOT have a receipt to give me for the 400.00 drive, then on the tracking even an hour after he picked up the return, it was NOT reflected on the website as being picked up.
When I called I got the biggest run around with their "virtual" dumba$$ recording and they refused to let me speak to a representative or give me a call back (which they used to do last year). FedEx is somewhat better and at least packages they deliver are in fairly good condition. Anything I receive from UPS looks like someone tied it with a chain on the back of the truck and drug it on the highway or cleaned their tail end with it. All crushed up and dirty. (3) 28lb bags of cat food that were only half full and had grass and dirt and taped back up. They have a department called rewraps where UPS tries to salvage the damaged
parcels and packages and they have a lot of them. I was only clerical when I worked for them and I wouldn't go back if they paid me double what I was making back then which was really good pay. I just call them UPS ucks.
– About 3 months ago.
I have been struggling looking for work to support my daughter and fiance and they confirmed a position for me then gave me and email for me to confirm orientation and there was no availability on the...
USA
– About 3 months ago.
Ordered 5g gateway router from t-mobile for new apartment. Can’t watch, play, or access anything until it’s here. Monday is Labor Day, and apparently yesterday the driver saw the package...
– About 3 months ago.
UPS sucks!!!! Lazy ass driver just drives by without stopping, his reason is because there was a for sale sign in the front yard. Have had all my packages sent back for the past two weeks ugh ???? ...
USA
– About 3 months ago.
ordered something on sunday, it shipped monday from california to texas, has been within 20 miles of my house for almost 14 hours now. Tracking showed today delivery, then changed due to weather in...
– About 3 months ago.
Ordered something with absolutely no knowledge it would be shipped through ups. Otherwise, it wouldn’t have been done. Needless to say I’m paying for it because they’ve lost my package. I’ve...
GBR
– About 3 months ago.
Frozen product scheduled for delivery. Driver waits 5 seconds on ring and doesn't bother to ring doorbell. Leaves. Can't get a real person at UPS. Finally do. You can pick it up at main...
Coraopolis, PA, USA
– About 3 months ago.
payed extra for expadited shipping to get a package to my place in ohio by the 29th. its been sitting in portland OR since the 23rd with only a status of delay. unless they plan to fly it out now...
– About 3 months ago.
Delivered my package to the wrong address and insisted it was right because they "took a picture." ...
– About 3 months ago.
Carol B. Tomé, an American Jewess, is the CEO of UPS.
Before she landed the top job at UPS she was a commercial
lender at what is now the criminal enterprise known as
Wells Fargo. ...
Before she landed the top job at UPS she was a commercial
lender at what is now the criminal enterprise known as
Wells Fargo. After Wells Fargo she was the Vice
President of Home Depot. You've never been butt-f'd
until you've bought something at H.D. If you want to know why
America is so screwed up look no further than the
worthless, scum know as the JEW.
– About 3 months ago.
UPS now pays their moron drivers $170,000 per year which a more than a medical doctor might make his first year in practice. They are a joke. They will drive all their
shippers into...
shippers into bankruptcy. They will be raising their shipping charges daily. Do whatever you can to use the USPS or (sorry to have to say this) FedEx. Note to FedEx, stop sponsoring the Red Necks in NASCRAP.
Ottawa, ON, CAN
– About 3 months ago.
Claimed my address was incorrect and that I had to change it for them to do anything. I called to explain they made a mistake, they said they would send an urgent message and I would get notified by...
Winter Park, FL, USA
– About 3 months ago.
UPS typically delivers my packages to a post office 15 miles from my house; then the post office returns to sender because I do not receive mail there. The post office people are not helpful. And...
– About 3 months ago.
f%@kING EVIL COMPANY
f%@kING EVIL COMPANY
Had urgently needed medicine coming... manager actually accused me of lying about it being medicine! How dare they!
Total incompetence.
Had urgently needed medicine coming... manager actually accused me of lying about it being medicine! How dare they!
Total incompetence.
EVIL
Seattle, WA, USA
– About 3 months ago.
The worst service in History, I HATE ups, it make's me sick any time I see a company is shipping my package with them.
THEY SUUUUUUUUUUUUUUUUCK...
THEY SUUUUUUUUUUUUUUUUCK
Lexington, KY, USA
– About 3 months ago.
Garbage service. They said they attempted delivery but the business was closed, this makes no sense because the delivery address was to my home. These people are so incompetent and I will avoid...
– About 3 months ago.
My package was to be delivered on a Thursday, that Thursday afternoon there was an "address correction", even though the address is correct. Friday my package gets delivered to a different...
USA
– About 3 months ago.
Brown stands for shitty service....
USA
– About 3 months ago.
UPS sucks! They delivered a package to a remote drop point ten miles away from my home. Why bother? ...
– About 3 months ago.
Ups is so shit. They claimed they put a notice on my door when they didn't do shit so now I'm f%@king playing charades with the automated f%@king voice system. f%@k ups...
USA
– About 3 months ago.
I hate UPS. I needed an Amazon order to be delivered within a sufficient time frame. No updates for 48 hours after pick up. No idea where it is nor when it might be delivered. Unfortunately I will not...
– About 4 months ago.
Overnighted a package to get here at 12:00PM, now it's 6:23 PM and they can't confirm it's even here. Lost this package, got to talk to help desk and they've hung up on me three times....
Milwaukee, WI, USA
– About 4 months ago.
UPS is the worst. I ordered 2 computer monitors from Amazon. Both shipped from Texas to Wisconsin. One arrived on-time. The other has been sitting at UPS's hub in Hodgkins IL for 1 week today....
Lake City, FL, USA
– About 4 months ago.
I had an important delivery scheduled, but I watch as the estimated time ticks up until it hits 10:00pm and all of a sudden they f%@k off and reschedule me for the next evening. Actual trash service. ...
– About 4 months ago.
All I got to say is they suck they said estimated delivery August 14 then they say it'll be here the 16th haven't seen it yet they are always Late. They need to get there shit together pick up...
– About 4 months ago.
I have no idea how this company stays in business. Every single time I used them something goes wrong.just a bunch of crooks....
Dayton, OH, USA
– About 4 months ago.
I know some UPS drivers and their say ther you arent a real UPS driver until you've been fired twice. Because they are Teamsters so they get 2 weeks of with pay and then the union gets them their...
They know that they are untouchable and can't be fired, that is why they don't give a shit about anything.
I live on the third floor of a building, I literally will watch UPS drivers pull up, realize that I live on the third floor, and then see my package status chaged to "undeliverable" because they don't want to go up the stairs.
I'll be very pleased to see them go out of business on day due to the laziness of their staff, high wages, expensive rates, and other companies doing it better and cheaper.
This kind of attitude is exactly how it was at GM and Ford in the US. We all know how that turned out.
– About 4 months ago.
MY CHOICE SERVICE IS ABSOLUTE GARBAGE,
THEY TELL YOU THAT YOU CAN GET YOUR PACKAGE DELIVERED AT ANOTHER ADDRESS,
BUT ONLY ONCE THEY ALREADY CAME TO DELIVER IT TO YOUR ADDRESS WHEN YOU...
THEY TELL YOU THAT YOU CAN GET YOUR PACKAGE DELIVERED AT ANOTHER ADDRESS,
BUT ONLY ONCE THEY ALREADY CAME TO DELIVER IT TO YOUR ADDRESS WHEN YOU WEREN'T THERE, AND FOR DOING SO, YOU NEED A "MY NOTICE" CODE
BUT FFS HOW AM I SUPPOSED TO GET THE CODE IF I'M NOTE AT THE ORIGINAL ADDRESSSSSSSSSSSSSSSSSSSSSSSSSSSSSS ??????????????????
WHAT THE f%@kKKKKKKKKKKKKKKKKKKKKKK UPSSSSSSSSSSSSSSSSSSSS
– About 4 months ago.
UPS WEBSITE IS A TOTAL NIGHTMARE, CAN'T KNOW WHERE TO DELIVER MY STUFF, CAN'T SEND THEM AN E MAIL TO TELL THEM THE ADRESS..... THE "MY CHOICE" SERVICE IS TERRIBLE, THINGS ARE SO BUGGED...
San Francisco, CA, USA
– About 4 months ago.
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– About 4 months ago.
The worst. Always a problem with Brown. This week one delivery attempt then back to an Access point some where in the city. After a few days of sitting in some obscure access point they are going to...
– About 4 months ago.
CEO DAVID P. ABNEY TOTAL COMPENSATION 13.7 MILLION DOLLARS 40 BUCKS OF THAT STOLEN FROM ME. SUCK MY ASS DAVID P. ABNEY...
– About 4 months ago.
THEY SAY THEY DELIVERED, WHEN THEY DIDN'T. RESOLUTION PROCESS IS ABSOLUTELY IMPOSSIBLE, SO I'M OUT 40 BUCKS. RESPONSIBLE PERSON IS CEO DAVID P. ABNEY. THIS IS FOR YOU DAVID P. ABNEY ...
– About 4 months ago.
UPS SUCKS MY ASS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CEO ABNEY SUCKS MY ASS TOO...
– About 4 months ago.
UPS SUCKS MY ASS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111...
– About 4 months ago.
it's 2023 and their website is literally broken. these worthless imbeciles can't do anything right to save their lives. it's disgusting and sad and pathetic. i have 0 respect for anyone...
Austin, TX, USA
– About 4 months ago.
UPS does care or they would have fixed their problem long ago. Good managers do not let the same problem continue. Naturally, they do not leave a number so you can contact them. US Passport service...
– About 4 months ago.
I tried to schedule a pickup between 5pm-8pm today. I finally saw a UPS truck drive down the street at about 8pm. Piece of garbage driver did not even stop. Literally did not even stop. It's...
– About 4 months ago.
Yes, UPS sucks!
The idiot did not knock on my door or ring my doorbell!
The idiot only put a post a note on my door, that the package was delivered to the access point.
I went to the...
The idiot did not knock on my door or ring my doorbell!
The idiot only put a post a note on my door, that the package was delivered to the access point.
I went to the access point and my package was not there as the note on my front door indicated.
The package was actually at the UPS distribution point and it was closed!
I have to at least wait until Monday for the dumb package to arrive at my house again!
UPS is holding my package ransom for 3 more days!
F, UPS, they suck so bad! How can you UPS stay in business?
I hate UPS!
This is why I have not used UPS in years!
– About 4 months ago.
Uncontrolled reasons my package was delayed the first time. The next day gets in the facility at 1 am. But doesn’t get scanned out for delivery or put in the truck. So gotta wait the entire weekend...
Davenport, IA, USA
– About 4 months ago.
UPS is a crap company. With no real customer service and even their computerized help can’t do the job right. Incorrect address is constantly being used as reason not to deliver even though this...
USA
– About 4 months ago.
UPS is simply going to absolute crap. Once a great company, now seeing 30% package failure and now you can't even reach a human. I get "address error" all the time now, same address...
Severn, MD, USA
– About 4 months ago.
I was waiting for a UPS delivery that requires my signature right inside my front door. The UPS truck came. Guy didn't knock, didn't ring the door bell, but instead stick a "Sorry we...
North Haven, CT, USA
– About 4 months ago.
They have a "Customer Service" center in West Springfield MA that is open for one hour. Have a 5 day hold and arrive on the 5th day to pick it up? They require you to pick up before 6pm but...
Atlanta, GA, USA
– About 4 months ago.
Not only did my package get rescheduled 3 times, it got delivered to the wrong address!! Incompetence gib time there. I wonder if their drivers have a high school diploma?...
– About 4 months ago.
Worked there 37 years had an important package coming, left a signed note on front door to leave package on porch. By the way you can't see the house from the street because of a long downhill...
Boiling Springs, NC, USA
– About 4 months ago.
UPS SUCKS!!!!!! Packages are constantly rescheduled for delivery. Items arrived damaged. I own a business and the drivers will leave packages that are open, leaking, even crushed with items...
Brookings, SD, USA
– About 4 months ago.
So glad a strike was overted... Would have hated for my packages to be delayed. Oh wait, they still keep getting delayed, except now it costs more. Incredible!...
– About 4 months ago.
UPS sucks everywhere around the globe. Also in the Netherlands!
I sold an item through Ebay to a customer in Italy. Of course, I want my customer to receive the parcel as soon as...
I sold an item through Ebay to a customer in Italy. Of course, I want my customer to receive the parcel as soon as possible. It was my first time that I sold an item through Ebay and apparently I'm more or less forced to ship the item through UPS. At least that's the impression I currently have.
Boy oh boy, I'm so disappointed with UPS. I had to bring my parcel to a UPS Access Point. This access point is located in a regular shop, in my home city. I had purchased the label, I stuck it to the parcel and handed it over to the shop owner who also takes care of the UPS parcels. That was the easy part.
Then it turned out that UPS did NOT went to that shop to collect the parcels for three business days! Thus, I contacted the shop and asked them whether the parcels had already been collected. The shop owner told me that this was NOT the case and that he also tried to make UPS get into action and collect the parcels in order to ship those parcels to their destinations.
Thus, I contacted customer service and told the CS agent that the parcels at the access point, located at the shop's address should be collected ASAP in order to start the shipping process. However, the CS agent informed me that an investigation was necessary since he could not localise the parcel. I had given him the tracking number and on the UPS website it said exactly where the parcel was. It was at the access point waiting to be collected by UPS. I also had provided the exact address and I had the verbal confirmation of the shop owner that the parcels were yet to be collected by UPS. But that could not be confirmed by UPS's systems, used by their agents, and thus an investigation was absolutely inevitable.
To make matters worse. I also had to contact Ebay to file a claim. Uhm, no... I AM the bloody consignor of the parcel. I am the one who packed the item. I am the one who purchased the label online, printed it out and stuck it to the parcel. And I am the one who rode his bike through the city to deliver the parcel to the access point. Ebay has nothing to claim!
A claim was completely unnecessary. It was crystal clear where the parcel was situated. It still sat in that store and it was still not collected by a UPS clown. But for UPS CS this was apparently completely vague and really needed an investigation. The situation is so ludicrous. And if the item wasn't so pricey, then it might have been genuinely funny. I might have laughed about the boundless stupidity. But it is really rather annoying and very frustrating. Especially, of course, for my Italian customer, who paid good money for this item and who has to wait so damn long for this item. All that because UPS is apparently incapable to perform even the most basic of actions, collecting parcels from an access point.
Both the shop owner and I, and apparently a whole bunch of other angry consignors, contacted UPS repeatedly to complain. Today, the 27th of July, an entire week after I dropped the parcel off at the access point, the parcel is finally on its way to Italy. But UPS showed to me that they're capable of turning very simple to solve issues into extremely complicated problems. So, I hold my heart and hope that UPS will deliver this very parcel successfully, without damage, to the consignee's address in Italy, in the shortest amount of time possible. But I'm afraid to hope too much, almost scared to jinx the shipping process, while I'm usually not superstitious at all.
This was my first time shipping with UPS and if I can avoid shipping with UPS in the future, I certainly will do so.
Best regards,
Ron de Leeuw
– About 4 months ago.
We are a farm in GA and have been buckling down to open a retail store. Out of the 30+ packages we have ordered and had shipped via UPS, only ONE of those packages was delivered on time. The rest were...
USA
– About 4 months ago.
UPS blows. They know they suck, that's why they make it impossible to talk to human.
...
Portland, OR, USA
– About 4 months ago.
UPS is the worst...
– About 4 months ago.
UPS is the worst carrier in the business. They make the USPS appear efficient. Being as corrupt as the teamsters are, nothing more should be expected. The accountability in the past is just that,...
Talk about a group with their collective head up their A$$, that is UPS. Screw them!
– About 4 months ago.
When Amazon prime ships ups it will arrive late . When Amazon says it is running late , what it really means is item purchased will not be delivered. Probably some ups employee took it home . ...
– About 4 months ago.
So I’m still working for UPS, 32years, I ordered a package, never got it, but according to UPS, they delivered it and got proof. Lmao, pic of my house 15 years ago, no signature. BUT UPS HAS PROOF....
You can’t talk to any HUMAN ANYMORE!!
????????????????UPS
– About 4 months ago.
For what good this will do, at least I can get this off my chest! UPS sucks! Period! While USPS (postal service) is THE worst and I thought FedEx was bad, UPS seems to be trying HARD to outdo the...
I ordered an item I needed in two days and paid a small fortune for two day shipping. It shipped Thursday and arrived in Buffalo on Friday! However, even though UPS (Useless Pieces of Shit) delivers on Saturdays I was told 'two day air is not available in my area.' What the f%@k! It was IN BUFFALO, AT THE FACILITY, but they cried that bullshit! They're happy to take your money and stick to some bullshit like that. This will be THE last order I allow UPS to handle. If whoever I'm ordering from isn't willing to send it another way I simply will not place the order and will never do business with anyone who uses UPS to ship their products! I'm friggin done with Useless Pieces of Shit. Done! Oh and let's not forget the gooks that answer the customer service (what a joke) phones, can't even speak to an American in our own country.
Charleston, WV, USA
– About 4 months ago.
Our Local UPS Driver Cannot keep his Pants Zipped Up. He's been caught Many times Screwing our Local Community Gals, including one of my Friends Wife. We have Complained MANY TIMES that the UPS...
UPS SUCKS..!!!!
– About 4 months ago.
Ordered a iPhone from Amazon and they send it using trash ass ups…no knock on my door was told I could pick it up today now I have to wait all the way to Monday keep in mind I paid $40 for one day...
USA
– About 4 months ago.
DUMB UPS. DUMB DUMB DUMB UPS.
I have a package to be delivered at my condo complex, they have the keys to enter mail room (They could have even left it outside). When I checked the...
I have a package to be delivered at my condo complex, they have the keys to enter mail room (They could have even left it outside). When I checked the status it said delivery was attempted, except there is no notice of the delivery. Tried calling them on their number the IVR (machine voice response) would NOT connect me to a human being at all. Wasted 10 minutes.
Trying to do it from their website, no confirmation email yet. And this is not the first time they are doing this. Last time it happened they said that I would need to pay them to collect my package from their warehouse even if I go there!
HOW ON EARTH ARE THEY STILL IN BUSINESS???
– About 4 months ago.
I didn’t know the drivers didn’t work because of a little thunderstorm, wow this company sucks, so now i have to wait till monday bc heaven forbid we work a Saturday to make up for it….ups...
USA
– About 4 months ago.
I thought the truck driver just labeled the address as "incorrect" only because he/she couldn't find it. Now I am reading other people's comments and it looks like they do it on...
Brookings, SD, USA
– About 4 months ago.
UPS workers want to strike over low pay (among other benefits), yet every package that gets delivered to me is damaged. Absolutely incredible... Hey UPS workers, learn to do you job right before...
EU
– About 5 months ago.
So a couple weeks ago I ordered 2 live sea anemones from a store on Ebay. The store dropped them off at the UPS location in Buffalo, NY for Next Day Air. That's the last anyone saw of them. UPS...
– About 5 months ago.
So here is the breakdown to ship a
So here is the breakdown to ship a
16"x16"x8" 7 lb box.
On top of that they delivered to wrong address. Luckily I have a honest neighbor 1/2 mile down the road.
16"x16"x8" 7 lb box.
On top of that they delivered to wrong address. Luckily I have a honest neighbor 1/2 mile down the road.
$15.43 shipping
$5.25
Residential
$5.30
Rural Surcharge
$3.54
Fuel Surcharge
Davenport, IA, USA
– About 5 months ago.
Large Corp with small customer service.Small business killer with high rates, poor on time delivery, high damage losses. Arrogant and over paid from the drivers to the distribution centers to the CEO....
– About 5 months ago.
I ordered an expensive new monitor and stupidly paid for the fast shipping. It is already a day late, and then they made me change MY CORRECT ADDRESS, so I just confirmed it, and now it says...
Kissimmee, FL, USA
– About 5 months ago.
You can't actually talk to a person. #UPSSucks...
Kissimmee, FL, USA
– About 5 months ago.
They lie about attempting deliveries that require signatures just so they can try to make you pick up the package at a location of their convenience. ...
– About 5 months ago.
Disgusting. Piss poor awful garbage communication. Morons. I scheduled a pickup. Waited ALL DAY long since 3am, refreshing the page multiple times. Went to the bathroom, came back and refreshed the...
Pawlet, VT, USA
– About 5 months ago.
I ordered a cell phone case and paid for 2 day shipping. It was sent UPS from New York, and I live in Vermont. I figured that even if it took a couple of days, that would be acceptable. Nope, it has...
USA
– About 5 months ago.
I ordered an iPhone from Verizon for 2-day delivery on June 30th and it was out for delivery on July 5th. No biggie, right? The holiday delayed it and I was perfectly fine with that. No one showed up...
Oakland, TN, USA
– About 5 months ago.
I went on and signed up for the UPS app it's a f****** joke I bet I verified my email 15 times and it still takes me back to the beginning again all I want to do is leave instructions of where to...
Toronto, ON, CAN
– About 5 months ago.
Despite my going to the trouble of signing up to UPS MyChoice and specifying that ALL PACKAGES should be left at may apartment front door, a small but important package today made it as far as my...
The driver called twice on the door phone, I answered twice, but there was nobody there. I pressed the door lock code, and eagerly awaited the delivery!
No such luck!
I was left with a notice saying that a delivery was “attempted” and that my package was now on its way to an inconvenient UPS Store, where it will NOT be available until the next day.
That’s completely unacceptable.
Delivery to me is “door to door.” Amazon manages that with amazing efficiency.
I wish that this was a unique experience… it isn’t.
BTW, this is in Ottawa, on Riverside Drive, if anyone in UPS Ottawa management listens to complaints.
I doubt it.
Like a previous writer, I now tell all suppliers that I will not deal with them if they use UPS Shipping.
They are the worst service in North America for package delivery.
Thanks for letting me rant!
John
USA
– About 5 months ago.
I wissssssssh I seen this page b4 I paid this "next day service" smh been10mi from me since June 28th its July3rd, called and "it's under investigation" ok but can u see if...
– About 5 months ago.
"Address is incomplete please fix address" The issue is the zipcode it didn't have a dash in it or something. I am SOOOOOO happy they don't work on July 4th.... I'm betting thats...
Fort Mill, SC, USA
– About 5 months ago.
The original delivery date means nothing to UPS. You can expect the package either th following day or day after. ...
– About 5 months ago.
What a mess with my delivery. Customer service either don’t know what they’re doing, or they lie on purpose. Even the supervisors are crap. And on their web site, no way to file a complaint (not a...
– About 5 months ago.
Why do I need to sign a waiver to see tracking??? If vendors ship UPS I don't buy from them!!!...
– About 5 months ago.
After COVID there ability to deliver went from bad to non-existent. Also their delivery drivers consistently lie about "attempted delivery". I'm not even sure if the drivers are to blame...
USA
– About 5 months ago.
Boy do I need to vent. I am 62 and disabled I live in an apartment complex. I received my medication UPS every month I have to hunt it down, after several complaints every several phone calls with...
– About 5 months ago.
UPS delivered my packages to wrong addresses multiple times this year already! Sometimes nice neighbors will drop off the wrongfully delivered package back to me. Sometimes the packages were just...
Macedon, NY, USA
– About 5 months ago.
UPS should be out of business! They suck. You pay good money to ship and there is always a delay that they can blame on someone else....
– About 5 months ago.
They can close. Don’t need them, please....
Seattle, WA, USA
– About 5 months ago.
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GBR
– About 5 months ago.
The UPS website has to be, hands down, THE worst website of any corporation, ever made.
I honestly don't know how they have customers.
I have never experienced anything like it,...
I honestly don't know how they have customers.
I have never experienced anything like it, consistently. It never gets fixed or improved.
IT IS THE WORST CUSTOMER EXPERIENCE OF ANY ONLINE COMPANY, EVER
How do they continue to operate????
Lewes, DE, USA
– About 6 months ago.
My dog feed nevr came. Is this customer servis?...
Lewes, DE, USA
– About 6 months ago.
My dog feed never came...
Travelers Rest, SC, USA
– About 6 months ago.
They say a package was delivered. It is no where to be found. No indication where it was delivered, only a time. They are so useless...
IRL
– About 6 months ago.
i sent 2 packages part of the same shipment, they arrived late, and sent only one to destination, the other one to their warehouse!!!...
Shawnee, OK, USA
– About 6 months ago.
I HATE UPS OMG I’m supposed to get a fragile surfboard today and they delayed it tomorrow so they can take it to their warehouse and bang it up. UGHHHH ALL I TALK TO IS ROBOTS...
Texarkana, TX, USA
– About 6 months ago.
UPS sucks. :(...
– About 6 months ago.
If you want your packages to be “Not Delivered on Time and Destroyed” ship UPS
One worthless Company...
One worthless Company
– About 6 months ago.
They have literally lost packages and f'd up delivery times - which cost me paychecks and time repeatedly over the past few months! Terrible!...
USA
– About 6 months ago.
So after UPS thrashes my product and delivers it to a customer, customer lets us know product is thrashed (with pictures), then requests UPS come pick it back up for damage complaint. Then after...
Asheville, NC, USA
– About 6 months ago.
Try to reset password? ERROR
Login using new reset password after talking to customer support? ERROR
Login using google account? Works! Then it logs you out.
Want to pay a bill?...
Login using new reset password after talking to customer support? ERROR
Login using google account? Works! Then it logs you out.
Want to pay a bill? Re-log in....ERROR
Want to pay a bill over the phone? ERROR
Want to ship internationally and pay online? Great! We take your money then hold your package because the invoice you uploaded online isn't there!
WTF is wrong with their online system.
USA
– About 6 months ago.
Had a package being sent back to Macy's only to have it "delayed" and stuck in Horsham, Pa since 6/3. Attempted to get in touch with CS via Facebook Messenger only to run into some lazy...
After investigating further on my own I saw posts (mostly on UPS's reddit) from others who have had their packages delayed, some of which, have been delayed for weeks now. Of course, UPS has 0 alerts regarding delays only the "We're no longer delivering to Ukraine, etc" service alert.
So now, I'm -- yet again -- forced to pray that a "Professional" delivery service delivers the package.
– About 6 months ago.
I tried to register a UPS account to change the delivery address of my package but it wouldn’t link the package to my account. I think spent 45 minutes in the phone explaining this to them in which...
Routinely they also deliver things to our office but make no attempt to actually deliver. They do not ring the doorbell and then just leave.
– About 6 months ago.
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– About 6 months ago.
Can't write f%@kups without UPS. Packages delayed for bullshit reasons. I cant understand that this company is still around...
USA
– About 6 months ago.
ups sucks so bad bro. on the website where i track my package it keeps daying it’ll be here today but no its changed to date everyday! i keep getting my hopes uppp i just want my squishmallow...
Denver, CO, USA
– About 6 months ago.
f%@k ups holy shit...
– About 6 months ago.
UPSf%@kING SUCKS!!!...
DEU
– About 6 months ago.
I ordered 2 carpets. about 8 kg i guess. In the building we have a lift. we are on the 1st stock. I told the UPS guy that we have a lift and he said i should come down and take them up. This happened...
And today, I got a message that my package was delivered to a post office and i should get it by myself. UPS claims that i was not at home. But i was at home whole day. FFS. I hope somebody teaches a lesson to them about package delivery.
– About 6 months ago.
UPS IS THE WORST COMPANY IN THE ENTIRE WORLD TO CHOSE TO HANDLE YOU PACKAGES OR ITEMS THEY TRULY SPECIALIZE IN LITTELY DROP SHIPPING THE ITEM FROM POINT OF ORGIN, TO ITS DESTINATION AND GOD HELP YOU...
– About 6 months ago.
Besides not taking good measures to prevent fraudulent charges, their customer service suuuucks and I paid overnight shipment for nothing!! They don’t even update their stuff right. UPS is pricey...
USA
– About 6 months ago.
Lazy company. There was an issue that COILD have been fixed if a human being just looked at the label instead of scanning this Wouldnt Have happened. Now, it says I need to fix my address , but when I...
– About 6 months ago.
So, who disciplines the drivers of trucks who FAIL to deliver packages that were placed on their truck? NOBODY! These people are obviously "to big to be held accountable". Call their...
Marble Falls, TX, USA
– About 6 months ago.
I called UPS about a misdelivered package. I got the automated assistant who was no help and hung up on me! It took three calls to get someone to pick up the package. That was a lot of my time wasted...
– About 6 months ago.
My shipment didn't require a signature to be left at my door. However, the driver made a "judgment" call to not deliver it. The stated reason was he thought they could possibly be stolen....
– About 6 months ago.
Order was originally scheduled for today. They delayed it thinking it wouldn't get here on time. The thing is it could've BEEN DELIVERED HERE SINCE YESTERDAY. It has been in town since...
USA
– About 6 months ago.
UPS is lazy, corrupt, and useless!
Unfortunately, I forgot to find out how an online site ships before I ordered. I always ask, and if they use UPS I order from someplace that does NOT...
Unfortunately, I forgot to find out how an online site ships before I ordered. I always ask, and if they use UPS I order from someplace that does NOT use UPS! This time, I forgot.
Monday I get an email stating my package will arrive the next day before 7pm, from UPS.
Tuesday I get an email from UPS stating my package will be delivered on Wednesday before 7pm.
Wednesday I get an email from UPS stating my package will be delievered THURSDAY before 7pm.
Thursday I get an email from UPS stating my package will be delivered Friday before 7pm.
Friday I get an email from UPS stating my package will arrive SATURDAY by 7pm.
Saturday I got NOTHING!
Here it is SUNDAY, and I get an email from UPS stating I will get my package MONDAY before 7pm...............and the LIES CONTINUE!!
If the place I ordered from used FedEx, I would have had my package when they told me I was going to have it!
Make SURE you ASK how a place ships, BEFORE YOU ORDER FROM THEM! If they use UPS......SHOP SOMEPLACE ELSE!!!!
– About 6 months ago.
These morons at UPS need to be put out of business, so I order a Verizon Fios service to my new apartment on Wednesday, I was quickly informed by email that the package will arrive on Saturday may...
Los Angeles, CA, USA
– About 7 months ago.
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USA
– About 7 months ago.
After having to deal with Home Depot's poor excuse of CS to get an online order approved for return, they sent a label to UPS and scheduled it for the next day, Sat. They never came. Waited til...
Seacroft, H3, GBR
– About 7 months ago.
Had a Home Depot return scheduled for pick up Sat. Never came. Waited til today, Mon. Tracking showed "On the Way - exception - receiver no longer in business" about 11:15AM or so. WTF?! First...
– About 7 months ago.
I have to totally agree, I have medication that they deliver and it’s been Hell!!!! It’s never on time or it’s lost. Always being a cluster $uck!!!! I’m going to find an alternative to the...
– About 7 months ago.
I just had the most horrible experience with a Home Depot order shipped with UPS. After over 30 emails all with conflicting or repetitive information 1/3 of my shipment was dropped off where I...
San Jose, CA, USA
– About 7 months ago.
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Dearborn, MI, USA
– About 7 months ago.
Package from Denver CO to Irvine CA. The logistical geniuses at UPS have decide the most expedient route would be for the package to travel east first. So far it has made a stop in Little Rock, before...
Buffalo, NY, USA
– About 7 months ago.
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– About 7 months ago.
It worries me to see another Tucson resident having similar issues and finding this site days after I have. It is insane how this big of a company can screw over so many consistently....
Tucson, AZ, USA
– About 7 months ago.
I ordered a nice purse for my S.O. for Mother's Day. I had plenty of time for shipment. I was excited. ... I *was*... that is, until I learned who would be handling the package. I started having...
And sure enough, this time is no exception -- there is something wrong with this shipment. I'm on day 5 of daily calls trying to correct a package shipping location. I've been through lengthy automated phone menu a dozen times. UPS tells me that the seller needs to upload the shipping and billing information so that they can edit the shipping address. The package is in transit, has a tracking number and an estimated arrival date. How can that be if they don't have the aforementioned information? It is a mystery that alludes all logic and may never be solved. A true enigma wrapped in a riddle.
I was just on a 3-way phone call with the seller and the UPS customer service (per UPS' Customer "Service" suggestion) attempting to resolve the issue. The seller and the UPS rep conversed for several minutes. UPS reiterated that they don't have the shipping information. The obvious aforementioned questions were raised -- to which there was the non-answer of "your company did not upload the 'end-of-day' report." Whatever tf that means. The seller has worked for this company for 7 years and has never heard anything like that. At which point, he hung up on both the seller and me.
Why is UPS Customer Service so terrible you ask? Well, aside from the entire company being entirely and homogeneously comprised of sh!t, UPS is hoping to wring a few more dimes out of it hapless victims. They're betting after 20 minutes of listening to terrible hold music and repeating yourself to the robot lady with the voice recognition abilities of a 2005 Blackberry, you'll hang up and visit their bug-ridden website. They'll tell you "it's easy to change the shipping address with our 'My Choice' service!" Spoiler alert. It's not. Not at all. You know what *My Choice* would be, you wretched abomination? To never hear, see, or be subjected to anything remotely associate with your company ever again.
I digress. 'My Choice' has proven impossible to even use. When I'm not getting "LASSO" errors (whatever the fk that is), I'm getting other errors such as "That address / name / email address / phone number / blood type / astrological sign is already associated with another account".
When I finally got logged into my account, the shipment isn't there. I look it up by tracking number and then it puts it in "Recently tracked". Ah cool. I see it is still fuct and there is no way to edit it. Thanks UPS. Glad I spent aggregate days getting into your Website as a workaround for abysmal live customer service.
The issue still isn't resolved. The man was supposed to send a follow-up email. He didn't. If I am to give this company any credit it all, it would be for consistency. From their deliveries, their website, their customer service, to their excrement-colored trucks and uniforms -- it's all sh!t. At least I know what to expect.
I'm not quite sure what 'UPS' actually stands for, but I have a few guesses I thought I would share.
Uniformly Piled Sh!t
Unreasonably Prolonged Shipments
Unfit & Possibly Stoned
– About 7 months ago.
UPS is the shipping company that only gets business when people make a mistake at chackout....
USA
– About 7 months ago.
UPS dropped tires right in front of our electric gate to where we had to climb over it to remove the tire so we can open the gate. The code to the gate was clearly on the label with delivery...
– About 7 months ago.
My bed has been sitting in a warehouse for nearly a week now. It’s only an hour away at this point, if that. Now I’m being given the option to cancel my order, or wait indefinitely without any...
Seattle, WA, USA
– About 7 months ago.
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– About 7 months ago.
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Travelers Rest, SC, USA
– About 7 months ago.
Had a package ordered and was out for delivery. We live at the end of a steep driveway, and more times than I can count, UPS and only UPS will cancel the order with "operational issues"...
– About 7 months ago.
AS A FORMER MANAGER AT UPS, I RECOMMEND SWITCHING TO FEDEX.
UPS WILL NEVER PAY YOUR CLAIM. BIG BROWN DOESN'T GIVE A SHIT ABOUT YOUR BOX. BIG BROWN JUST WANTS NICKEL AND DIME YOU...
UPS WILL NEVER PAY YOUR CLAIM. BIG BROWN DOESN'T GIVE A SHIT ABOUT YOUR BOX. BIG BROWN JUST WANTS NICKEL AND DIME YOU DEATH.
– About 7 months ago.
Managers at ups do not really care about the customers' packages. All Carol Tome cares about is squeezing money out of SMB and driving up the stock price. Carol Tome's greed and lack of...
Katowice, 83, POL
– About 7 months ago.
Bad practices even in Poland. Parcels are not delivered to stated address, but just dropped at the collecting facility.......
USA
– About 7 months ago.
Does anyone know why Shopify is set up to use UPS (OOPS is what I call them)? Had yet another piece get trashed by the time it got to a customer. I am so tired of paying jackasses to break my stuff...
I've had much better luck with Fedex in the past, but since I remade my website with shopify, I've been forced to use "OOPS"
USA
– About 7 months ago.
Not sure how many times UPS delivered Firearms and firearm parts at our ISD. I am an FFL and they have delivered firearms to the primary school more times than I can remember. They also leave packages...
– About 7 months ago.
UPS is stuck in an endless loop. I keep asking them to send the package back to sender and they keep sending it back to me, the receiver. So I went through their customer service 3x and they scheduled...
– About 7 months ago.
UPS doesn’t care about your package or whatever shipping option you choose. You’ll get your package whenever you want to. I consistently pay for Next Day Air Shipping and never have I ever gotten...
Cleburne, TX, USA
– About 7 months ago.
Even their chatbot sucks. Stuck in a loop. Have to ask 15 times for a human. Webpage is not mobile friendly. How is this a functioning corporation?...
USA
– About 7 months ago.
Ups is trash, spend the extra dollar for fed ex, logistics are designed by a 2 year old, and package arrived two days late......
Hamel, MN, USA
– About 8 months ago.
Every time I order something and I have the misfortune of finding out its UPS, a part of me dies. They reroute my packages where ever they want, stick notes on my apartment complex front door without...
– About 8 months ago.
Customer service lies. Not open on Sundays. Trash. Please Teamsters, shut it down!...
– About 8 months ago.
They need cameras on their workers so they quit breaking shit!! If you don't like your job a another job! POS!!...
– About 8 months ago.
f%@k UPS I’m going to fedex...
– About 8 months ago.
I pray the Teamsters strike!!!
BIG BROWN, EAT SHIT AND DIE!...
BIG BROWN, EAT SHIT AND DIE!
USA
– About 8 months ago.
Two days package has been “Out for Delivery”. Two days the truck has gone right by my house. No package, even though I am watching the truck ON THEIR APP. Call UPS and they claim the package was...
– About 8 months ago.
Apparently, after 42 years living at the same street address, it is no longer valid. According to the idiot on the phone, my address was flagged as "abandoned or vacant" and UPS...
UPS is the only company that always has a litany of excuses as to why they can't deliver my packages - weather was too bad, driveway wasn't plowed (it was plowed and sanded), driveway is too muddy, driveway is too bumpy, and now my address is vacant. WTF is wrong with this company? No other company has these issues. To add insult to injury, they then charge you $6 to hold your package at their local terminal.
I always try to avoid using UPS for anything, but unfortunately Amazon (and a few other sites) insist on using them despite being asked not to.
I HATE UPS!!!!
Toms River, NJ, USA