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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 6,098 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 15 hours ago.

Stanwood WA here. Still haven't received 4 packages, one of which was supposed to arrive 11 days ago. Two of the packages are Hellofresh (including the 11 day delayed one). Don't think they...

Stanwood WA here. Still haven't received 4 packages, one of which was supposed to arrive 11 days ago. Two of the packages are Hellofresh (including the 11 day delayed one). Don't think they will be very Hellofresh anymore. All due to severe weather emergencies... It's been a week since we saw any snow. The roads have been completely clear and bare for about 6 days now. If I can drive my rear wheel drive sports car with summer tires on it, they can drive their shitty trucks on it. Absolutely shit. Like everyone else has said, USPS, FedEx etc have been delivering. I would pick my packages up but the UPS center where they are at is open from 3:30-5:30 pm M-F. Yes, you read that correctly. 2hrs a day. Must be nice. This is also after them destroying $800 in packages about a month ago because they delivery guy tossed the packages down. Have the video proof too from my security system. The drivers in my area are lazy and don't give a shit. I'm sure your job is hard but you're the one that signed up to do it. So f%@king do you're god damn job.

 – About 17 hours ago.

Kirkland, WA: 3 packages have been held from 3-5 days due to “severe weather” within 5 miles of my address. There is no severe weather. Meanwhile, I’ve received numerous fedex, usps and (even!)...

Kirkland, WA: 3 packages have been held from 3-5 days due to “severe weather” within 5 miles of my address. There is no severe weather. Meanwhile, I’ve received numerous fedex, usps and (even!) ontrac.

 – About 22 hours ago.

My package has been sitting on a truck at its final warehouse stop before delivery for 36 hours without moving, no estimated time or day for delivery shown on the website.

Now it's...

My package has been sitting on a truck at its final warehouse stop before delivery for 36 hours without moving, no estimated time or day for delivery shown on the website.

Now it's the weekend and guess what..... that warehouse is closed on the weekend. After 30 minutes on hold on the phone I am told it "should" arrive on Monday.

It will take them 3.5 f%@king days to move it from the parking lot at the final warehouse stop to the delivery location.

Save yourself some frustration and call Fedex!

 – About 2 days ago.

Send two day delivery for important bank documents. Guaranteed delivery Friday morning to bank in
Spokane. Has been at Moses Lake for two days. No severe weather!
With Banks closed on...

Send two day delivery for important bank documents. Guaranteed delivery Friday morning to bank in
Spokane. Has been at Moses Lake for two days. No severe weather!
With Banks closed on Monday my documents will not be delivered until at least Tuesday. Never again UPS. You do really, really suck...

 – About 2 days ago.

Still no UPS deliveries in Seattle?? USPS is doing great!! Everything on time. What gives UPS??? You really are a nightmare of a company to work with. I wish no one shipped with you. ...

Still no UPS deliveries in Seattle?? USPS is doing great!! Everything on time. What gives UPS??? You really are a nightmare of a company to work with. I wish no one shipped with you.

 – About 2 days ago.

Yet another "severe weather day" and now I'm not getting my stuff til Monday - a total of six days delay. I'm so f%@king frustrated. I have UPS MyChoice and was able to watch them...

Yet another "severe weather day" and now I'm not getting my stuff til Monday - a total of six days delay. I'm so f%@king frustrated. I have UPS MyChoice and was able to watch them deliver to people literally all around me in a huge circle but they couldn't make it to my house? This feels f%@king deliberate.

 – About 2 days ago.

UPS is claiming severe weather and I know the road is clear between my home and Salt Lake City, UT where the packages were scanned 8 plus hours ago. Clear roads.... two hour drive on a clear...

UPS is claiming severe weather and I know the road is clear between my home and Salt Lake City, UT where the packages were scanned 8 plus hours ago. Clear roads.... two hour drive on a clear interstate. Hmmmmm, UPS is full of shit with their “weather delays”. I needed my packages for a trip tomorrow and they will not arrive in time. Very frustrated.

 – About 2 days ago.

To top it off my zipcode isn't even on their affected area list. I wouldn't be worried normally, but it's an expensive package so I want it in my hands as soon as possible....

To top it off my zipcode isn't even on their affected area list. I wouldn't be worried normally, but it's an expensive package so I want it in my hands as soon as possible.

 – About 2 days ago.

Can't deliver package due to extreme weather. Package is in Fife I'm in Tacoma, boy it must be snowing hard at their facilities. I wish I could just go pick up the freaking packages since...

Can't deliver package due to extreme weather. Package is in Fife I'm in Tacoma, boy it must be snowing hard at their facilities. I wish I could just go pick up the freaking packages since they're afraid of bare pavement with the occasional patch of snow on the sidewalk. I'm like a 10 minute drive away........

 – About 2 days ago.

UPS delivered a package to my house this morning, but can't make it back in the same day to deliver a second package scheduled for delivery today as well? The weather is beautiful, and their own...

UPS delivered a package to my house this morning, but can't make it back in the same day to deliver a second package scheduled for delivery today as well? The weather is beautiful, and their own tracking system shows the package is currently in my city. WTF UPS???

 – About 2 days ago.

No vent, just facts. UPS delayed delivery by 2 days (so far) stating "Delay in delivery due to weather or natural disaster" in the Redmond/Bellevue, WA area. In the same period, USPS continued...

No vent, just facts. UPS delayed delivery by 2 days (so far) stating "Delay in delivery due to weather or natural disaster" in the Redmond/Bellevue, WA area. In the same period, USPS continued to deliver my mail and packages without missing a beat. Ontrac did the same. UPS has grown complacent and trending towards arrogance with the number of corporate customers they have. I'm gonna push our procurement team to push UPS to the bottom of the authorized shippers list for our company (fortune 100 with well over 100K employees). Vents, complaints, etc.. don't work with organizations that don't measure their executives and employees on doing right by customers. Money usually at least gets noticed so I encourage everybody to take their money/business elsewhere.

 – About 2 days ago.

TWO CONSECUTIVE UNRELATED DELAYS OF ONE OVERNIGHT PACKAGE (NOT WEATHER RELATED)

Package accepted on time for one day, overnight delivery which cost me $150. Driver did not get back to...

TWO CONSECUTIVE UNRELATED DELAYS OF ONE OVERNIGHT PACKAGE (NOT WEATHER RELATED)

Package accepted on time for one day, overnight delivery which cost me $150. Driver did not get back to facility on time so it was delayed. UPS's fault pushed delivery back two days. Next day, package arrives to next hub (in Texas) where it should go onto truck enroute to receivers city. Truck is too full so this package does not go on. UPS's fault pushed delivery back THREE days. None of this is dues to weather. No wonder there are 10,000 complaints online. I wish Amazon would run UPS out of business.

Because of UPS's ineptitude I just lost a client and way more than the $150 shipping cost.

 – About 2 days ago.

100 dollars spent on overnight delivery on feb 11 2019...now the 15th and still no parcel and the tracking details are all over the map...2 calls in and i get a spew of what is on the tracking site...

100 dollars spent on overnight delivery on feb 11 2019...now the 15th and still no parcel and the tracking details are all over the map...2 calls in and i get a spew of what is on the tracking site and no help. Could have driven 10 hours and picked the parcel up myself.

 – About 2 days ago.

UPS tells me my expensive package magically went missing! This is the second time this has happened to me in six months! Something stinks at the Regina SK Canada UPS depot!...

UPS tells me my expensive package magically went missing! This is the second time this has happened to me in six months! Something stinks at the Regina SK Canada UPS depot!

 – About 2 days ago.

OK well everything i could have said/have experienced has been perfectly described by all the other people here ESP. those living in various places in WA STATE -- i am in Spokane and ordered flowers...

OK well everything i could have said/have experienced has been perfectly described by all the other people here ESP. those living in various places in WA STATE -- i am in Spokane and ordered flowers for my 14 year old daughter--i'm her father- and order placed on the 4th . for delv. on the 13th....got the "SEVERE WEATHER" notice when i began the long dissapointing check back process... now its the A.M. of the 15th....NO FLOWERS.....so there is really no point any more... she comes over for my weekend this evening.... i can just take her to get flowers myself...and i really do feel the PROFLOWERS has some blame in this as well....just one giant farce!!!

 – About 2 days ago.

6- Valentine's Day gifts for family

3-FedEx Express on time(1 was a day early)
2-USPS on time
1-UPS LATE...

6- Valentine's Day gifts for family

3-FedEx Express on time(1 was a day early)
2-USPS on time
1-UPS LATE

 – About 3 days ago.

UPS has started the access point hell in my area now....

"why deliver to houses when they can just drop them off at the nearest ups store?" said some bean counter.

I...

UPS has started the access point hell in my area now....

"why deliver to houses when they can just drop them off at the nearest ups store?" said some bean counter.

I for one will never use UPS again after this fiasco.

 – About 3 days ago.

Racist drivers wont go into my neighborhood at night, they lie about trying to deliver, all while stealing our time, money, and sometimes packages themselves. The San Francisco bay area deserves...

Racist drivers wont go into my neighborhood at night, they lie about trying to deliver, all while stealing our time, money, and sometimes packages themselves. The San Francisco bay area deserves better than these scumbags.

 – About 3 days ago.

Seattle Washington. Spent the last two weeks watch packages go out for delivery and back to the distribution center. Now you can use there app so you can watch your delivery driver pass blocks from...

Seattle Washington. Spent the last two weeks watch packages go out for delivery and back to the distribution center. Now you can use there app so you can watch your delivery driver pass blocks from your house only to hear your package was delayed due to severe weather. The lies and abuse have caused me to submit to driving the f down there. UPS can go chew sausage.

 – About 3 days ago.

There is really no point in tracking packages with these people. Their "scheduled" delivery dates are pure fantasy. They pretend that they are trying to deliver on time. What a farce! I...

There is really no point in tracking packages with these people. Their "scheduled" delivery dates are pure fantasy. They pretend that they are trying to deliver on time. What a farce! I tell everyone who is shipping to me PLEASE USE FEDEX! With FedEx I have the opportunity to receive things at least close to on time. Strange how FedEx comes through when UPS just provides excuses. Besides, just what does "by the end of the day" mean to these people? I am so fed up with them!

 – About 3 days ago.

UPS just bald-faced lied to me (shocking, right?). My order has been scheduled for delivery for the last three days and keeps getting pushed back because of "extreme weather". There's no...

UPS just bald-faced lied to me (shocking, right?). My order has been scheduled for delivery for the last three days and keeps getting pushed back because of "extreme weather". There's no extreme weather in our area and my package has been at the UPS depot NINE MINUTES AWAY for THREE DAYS. I reached out because there is ALWAYS a f%@king problem with them (they try to deliver to the house next door, straight up huck packages over my fence, and say "delivery attempted" when I saw them speed by my house without stopping, etc.) and was told that the delay was caused by severe weather elsewhere (i.e. not in my state but somewhere along the chain). I just checked my tracking again and it has been updated - showing that my packages were all in my state this whole time and at that f%@king depot! :/ Happy Valentine's Day to me I guess. I'm so tired of this stupid company. I don't understand how it's so hard to just deliver a package!

 – About 3 days ago.

So i live in Silverdale WA and out of 15 packages in 2 years only 3 have arrived in the time frame ups has given. The rest like my current package have been delayed my current one as of this mornig...

So i live in Silverdale WA and out of 15 packages in 2 years only 3 have arrived in the time frame ups has given. The rest like my current package have been delayed my current one as of this mornig was expected to be delivered today they pushed it back almost a week with no reason given and im sick of it.

 – About 3 days ago.

UPs always gives me an estimated time of delivery, a 4-hour block. They have never, not once, ever delivered anything in that time block. It always comes hours later....

UPs always gives me an estimated time of delivery, a 4-hour block. They have never, not once, ever delivered anything in that time block. It always comes hours later.

 – About 3 days ago.

Weather delay going on two days now when I checked where the package was last it said it didn't have have any bad weather. This is retarded....

Weather delay going on two days now when I checked where the package was last it said it didn't have have any bad weather. This is retarded.

 – About 3 days ago.

Can't even deliver a package after 3 days. They want to initiate some bullshit investigation thats just a week of them sitting on their asses and telling me they lost the f%@king package. Retarded...

Can't even deliver a package after 3 days. They want to initiate some bullshit investigation thats just a week of them sitting on their asses and telling me they lost the f%@king package. Retarded customer service can't even answer basic questions. I hope so badly that they go out of business. I would throw a party if they went out of business.

 – About 3 days ago.

2 years of issues with delivery with UPS and the Management team at the Stafford Texas location does not give a shit. Almost every package over 2 years has had issues, I generally have to go find...

2 years of issues with delivery with UPS and the Management team at the Stafford Texas location does not give a shit. Almost every package over 2 years has had issues, I generally have to go find them at other houses near me, or go to the Stafford Texas location to pick up my packages. Drivers lie about what they have done, but I have cameras! No one in Management at UPS cares or cares to know more. Latest package was "delivered, left at front door" but somehow its not there, behind the 2 gates they have to travel through. No truck or driver on any of the camera feeds. Now they will take 7 to 10 days to let me know where the package is. The sickest thing about this is that I am PAYING for this shitty service! No changes over time, Management does not call back when customer service indicates they will.

 – About 3 days ago.

Left a "Sorry we missed you notice" on the door.. driver reported we were closed. Maybe the the f%@ker actually tried opening the door to see I was right f%@king there. Useless f%@kers....

Left a "Sorry we missed you notice" on the door.. driver reported we were closed. Maybe the the f%@ker actually tried opening the door to see I was right f%@king there. Useless f%@kers.

 – About 3 days ago.

Their damned website for tracking never works for me, I 've veen member for several years and all of a sudden my user name and PW do not work any longer, very frustrating and their just too...

Their damned website for tracking never works for me, I 've veen member for several years and all of a sudden my user name and PW do not work any longer, very frustrating and their just too damned expensive. I find FEDX cheaper and much more dell;endable.

 – About 3 days ago.

package delayed for days now because of severe weather in new jersey, but the weather is fine there. constantly stonewalled by the outsourced customer service department. ups sucks so much!...

package delayed for days now because of severe weather in new jersey, but the weather is fine there. constantly stonewalled by the outsourced customer service department. ups sucks so much!

 – About 4 days ago.

"Emergency Situation or Severe Weather" for two days now for a couple inches of sleet while everyone else is out getting their jobs done. A month ago it was three days of delay plus a weekend...

"Emergency Situation or Severe Weather" for two days now for a couple inches of sleet while everyone else is out getting their jobs done. A month ago it was three days of delay plus a weekend when I buckled and picked up at the terminal. That's the first time I saw UPS's big banner stating "Not me. Not today." It could only be referring to on-time delivery.

 – About 4 days ago.

Exactly the same experience as Mountlake Terrace below -- shipment delayed for 3 days due to weather. The first day was reasonable, but we've been driving for two days now with no issues. ...

Exactly the same experience as Mountlake Terrace below -- shipment delayed for 3 days due to weather. The first day was reasonable, but we've been driving for two days now with no issues. Website and phone are a black hole; they keep saying they'll call me back and never do.

 – About 4 days ago.

THESE PEOPLE WILL NOT KNOCK OR RING THE BELL. I EITHER WAITE ALL DAY LIKE A DOG WATCHING OUT THE WINDOW OR I GET A STICKER ON THE DOOR TELLING ME THEY MISSED ME!...

THESE PEOPLE WILL NOT KNOCK OR RING THE BELL. I EITHER WAITE ALL DAY LIKE A DOG WATCHING OUT THE WINDOW OR I GET A STICKER ON THE DOOR TELLING ME THEY MISSED ME!

 – About 5 days ago.

***LANGLEY,WASHINGTON***

Was that story true? *curious*...

***LANGLEY,WASHINGTON***

Was that story true? *curious*

 – About 5 days ago.

I ordered a package on February 1st. UPS site initially tells me the expected delivery date was February 8th but now it’s February 12th and my package keeps getting delayed due to “severe...

I ordered a package on February 1st. UPS site initially tells me the expected delivery date was February 8th but now it’s February 12th and my package keeps getting delayed due to “severe weather”. There is snow on the ground but if my old little car can get through the snow what’s their excuse? Also when I track my package it says “Out For Delivery” but that obviously doesn’t mean anything. Meanwhile I see USPS and FedEx trucks still delivering while I wait hopelessly for my package. This is ridiculous, I never had this problem with USPS or FedEx. Worst part of all is that UPS is commonly used and it looks like I’m stuck with them. Not to mention their website is a nightmare. Unsatisfied.

 – About 5 days ago.

Left NYC Sunday, got to Philly. Left and returned to Philly Monday due to weather. Left Tuesday and went 600+ miles west to Louisville. Will somehow be delivered tomorrow (a day late if it actually...

Left NYC Sunday, got to Philly. Left and returned to Philly Monday due to weather. Left Tuesday and went 600+ miles west to Louisville. Will somehow be delivered tomorrow (a day late if it actually makes it) after travelling 500+ miles east to me. I live 2 miles off I-95, Philly and NYC are both on 95. ???

 – About 5 days ago.

I paid for the next day air service. Arrived first thing in the morning to the final facility where they load the trucks (in my town, I frequently order packages and know people who work there) there...

I paid for the next day air service. Arrived first thing in the morning to the final facility where they load the trucks (in my town, I frequently order packages and know people who work there) there was some dust sized hail and they delayed my package. Happens constantly. The tracking Information updates to say delay and doesnt tell you anything. Their website is a train wreck and their customer service is worse. I wouldnt even recommend them to my enemies.

 – About 5 days ago.

Why does it take UPS to deliver an over night letter (2oz letter not a package) to my house that is 12 miles away from the terminal. It has been out for delivery for 11 hours now. I didn't know...

Why does it take UPS to deliver an over night letter (2oz letter not a package) to my house that is 12 miles away from the terminal. It has been out for delivery for 11 hours now. I didn't know that Pony Express was still in business until I have to rely on UPS. UPS = Ultra Piece of Shit delivery service.I hate ups as much as I hate Fed Ex.

 – About 5 days ago.

COMPANY SUCKS
CHINESE SUPPORT PEOPLE WITH NO SOUL WILL TERRORIZE YOU IF YOU CALL WITH QUESTIONS
hate this company...

COMPANY SUCKS
CHINESE SUPPORT PEOPLE WITH NO SOUL WILL TERRORIZE YOU IF YOU CALL WITH QUESTIONS
hate this company

 – About 5 days ago.

I ordered item that I was shipped on Jan 21, it went through the Midwest BEFORE it got cold, then it experienced a weather delay. It arrived Feb 1 at the shipping hub 45 miles from my home. Since then...

I ordered item that I was shipped on Jan 21, it went through the Midwest BEFORE it got cold, then it experienced a weather delay. It arrived Feb 1 at the shipping hub 45 miles from my home. Since then it has been delayed EVERY single F-ing day because of weather, even the sunny ones with clear skies and roads. They said I could pick it up, but I’m mobility impaired, it’s a logistical nightmare for me to travel on five buses and a ferry to get their office. It would take me 8 hours and cost over $50 to get a package I already paid for. Nothing sucks more ass than UPS.

 – About 6 days ago.

Scheduled delivery date came passed and now tracking says check back later to get scheduled delivery date? Ok thanks... where is my package? Sorry don't recognize your tracking number lmao...

Scheduled delivery date came passed and now tracking says check back later to get scheduled delivery date? Ok thanks... where is my package? Sorry don't recognize your tracking number lmao I've been tracking it for 5 days now you don't recognize the number??? So they want me to contact the shipper????? Ya right am I on candid camera?

 – About 1 Week ago.

Package supposed to arrive last Friday... express shipping... tracking shows that the package is at its destination, however apparently the weather is too severe for delivery... looking out the window...

Package supposed to arrive last Friday... express shipping... tracking shows that the package is at its destination, however apparently the weather is too severe for delivery... looking out the window right now and it is sunny and roads are clear... when asked if I could just go pick the damn thing up they replied no because there has been no delivery attempt made yet! The package is a gift for my bf and dispite ordering early and getting express shipping it does not look like my package is going to be here on time... never going with UPS again... even Canada post is better than this

 – About 1 Week ago.

On this fast pace society. You pause at time and think maybe I'm overreacting to a minor issue. Yet, not with this company. It's just too uncaring. All they think about is money from the CEO...

On this fast pace society. You pause at time and think maybe I'm overreacting to a minor issue. Yet, not with this company. It's just too uncaring. All they think about is money from the CEO to the most junior employee. It's only about money. No good will, sure they might throw $10,000 corporate monies at a charity. Yet, nothing like UPS 1982.

Those guys cared. The bosses cared. It was a better time. Now nobody gives a damn and they have a bit of a monopoly so they don't care at all.

Even this website is just nothing but a sound board. Our complaints aren't going nowhere. These guys don't care(period)

 – About 1 Week ago.

I was supposed to receive contacts from 1800contacts who shipped them to me two-day air. Our new idiot ups driver has delayed it for weather issues twice. Apparently, he is afraid to drive on a...

I was supposed to receive contacts from 1800contacts who shipped them to me two-day air. Our new idiot ups driver has delayed it for weather issues twice. Apparently, he is afraid to drive on a snow-covered road. In that case, I won’t get a ups delivery in my area until late April! There was no weather issue. It was a bright clear day about 25 degrees. FedEx doesn’t seem to have a problem delivering to my house. Hey, ups guy delivering in Lead, South Dakota, sack up and put chains on your tires like the other delivery drivers do. You live in the area ups guy, you know what to do!

 – About 1 Week ago.

f%@king dickheads said the package was coming by the end of the day and I cancelled on my cousins birthday party to wait for this and and it has not come in 8 hours...

f%@king dickheads said the package was coming by the end of the day and I cancelled on my cousins birthday party to wait for this and and it has not come in 8 hours

 – About 1 Week ago.

UPS lied again. Had me stay home on a Saturday night with a promise the package would be delivered at 9pm tonight. Wanted to go to dinner & a movie with the wife but didn't know if I needed to...

UPS lied again. Had me stay home on a Saturday night with a promise the package would be delivered at 9pm tonight. Wanted to go to dinner & a movie with the wife but didn't know if I needed to sign for it. Now WHOLE Saturday is shot and that little cafe where all the UPS brethren Gay chat.... they're laughing at us. They think it's funny. There's got to be a way to get even with this company. We gotta stand up more and say.... we're not taking it anymore.

Strength by numbers! No longer are we going to accept this abuse! Shame on UPS.

 – About 1 Week ago.

These stupid bastards had a delivery for me that was shipped yesterday Next Day Air/Saturday Delivery. It arrived In Portland last night only 500-miles away and then they floes it all the way across...

These stupid bastards had a delivery for me that was shipped yesterday Next Day Air/Saturday Delivery. It arrived In Portland last night only 500-miles away and then they floes it all the way across the country to Louisville, Kentucky and then flew it all they way back to Portland at 6am this morning and now it's been in transit for almost 14-hours they claim and that f%@kING 1-800# claims it will be here by 9pm. I drove down to UPS and it's like a mothballed building. They don't work here on Saturday and never, ever Sunday. I'm screwed, seller gets a Saturday partial refund and I get screwed.

f%@k these UPS bastards!!!

 – About 1 Week ago.

I ordered 3 different items over a 2 week period and all of them arrived by the US postal service before UPS could deliver an order placed before them all and they were all shipped the same...

I ordered 3 different items over a 2 week period and all of them arrived by the US postal service before UPS could deliver an order placed before them all and they were all shipped the same distance....

 – About 1 Week ago.

I ordered a package. Got delayed because of weather. Whatever. No big deal. I'll just have them hold it and go pick it up. It made it far enough that it was close enough to do so. Call ups. Get...

I ordered a package. Got delayed because of weather. Whatever. No big deal. I'll just have them hold it and go pick it up. It made it far enough that it was close enough to do so. Call ups. Get some dumb robot bitch. Struggle with that till I can request to hold. Robot bitch says they will call within the hour telling me address for pickup. Never call. I call back. 4 hours later. Dumb robot bitch. Say "agent" to get a real person. Get a new robot bitch who ask the same questions. Yell at the phone. Spam 0 until I get a real person. Okay great. Can barely understand because they're from who the f%@k knows where. AgahhagejjrbrjIesjdjdjdjdjruururhr. She says they called me. I said nope. She says. One moment here. One moment here. Over and over and over. Get put on hold to find information. Okay. Few minutes later. "So it says they called". f%@kckckcj. I say nope again. She says "hmmm. One moment here.................... Okay you can go pick up your package" :| idk where to pick it up at. .............. "one moment here" T_T get address finally. They close at 6. Missed em. Not open Saturday and Sunday. Open at 3pm Monday. Fucvkvkvkvk. Did I mention I paid for one day shipping. Now I dont know how to get them to redeliver the package. Trying to make a ups my choice account. They wanna send a verification email. Okay. Get it. says click link below to verify. There is no link. Send again. Nope. Send again. There it is. Get a account finally. Yep your package is being held. No options to change that. Super. Idk what to do now. I guess go pick up the package on Monday. But wait. I cant. They dont open til 3. I'll be at work. Package I paid for overnight delivery ends up taking 5 days. If I can get to it. Prolly gonna take longer. Idk. f%@k it.

 – About 1 Week ago.

Don't use ups. Tell your friends not to uses it. Tell your family not to use it. And tell everyone at work not to use it. They won't be around to continue there incompetence if everyone...

Don't use ups. Tell your friends not to uses it. Tell your family not to use it. And tell everyone at work not to use it. They won't be around to continue there incompetence if everyone stopped using them.!!!

 – About 1 Week ago.

So, I recently subscribed to Hello Fresh, then I saw they used UPS as their carrier. First thing I thought, “oh, this is gonna be a problem”. One thing I hate is the vagueness of “expect...

So, I recently subscribed to Hello Fresh, then I saw they used UPS as their carrier. First thing I thought, “oh, this is gonna be a problem”. One thing I hate is the vagueness of “expect delivery from 8am to 8pm”. So gues at what time did I get my package of food last week, 7pm. No biggie, it’s whatever. This week is the second week of my food package, so my wife and I waited all day, only had a snack waiting for our food. It’s 8pm and I just got a call from UPS saying they had a package for me with a bad address. Wut? She repeated back my address and I said “yeah, that’s it”, then she asks “what streets are you off of?” Is she serious? She works for a mail carrier!!! Then I explain what streets are around me, so she asks “what’s your address again?” Give her the address, then she makes a comment about the driver, so I tell her they delivered the same package last week, so she says “ok, we’ll have your package out tomorrow”, so I exclaim “TOMORROW!” “Yeah, tomorrow” she said something else I didn’t pay attention to and just hung up. I expect my package to be at my door at 8am, but I know for sure it will get here after 7, with a driver punting my food package from the sidewalk to my door.

 – About 1 Week ago.

UPS sends package back and forth from one city to the other. Oh, and the delivery date doesn't mean jack sh*t to them, since it just gets later and later....

UPS sends package back and forth from one city to the other. Oh, and the delivery date doesn't mean jack sh*t to them, since it just gets later and later.

 – About 1 Week ago.

I just had UPS tell me they couldn't send a package to an address that they literally sent a package to a week ago. Address is the exact same address. I could Google it and bring it up instantly,...

I just had UPS tell me they couldn't send a package to an address that they literally sent a package to a week ago. Address is the exact same address. I could Google it and bring it up instantly, but not in their system. This is just one in a long line of blunders that leave me stunned by their utter asinine incompetence.

 – About 2 weeks ago.

Package is already 2 days late and the last scan was a week ago in Georgia. It says it was updated today but the last event listed was the one in Georgia 2500 miles away from where I live....

Package is already 2 days late and the last scan was a week ago in Georgia. It says it was updated today but the last event listed was the one in Georgia 2500 miles away from where I live.

 – About 2 weeks ago.

People say management at UPS and siblings/children that were awarded shares of UPS are complete,utter DIRT BAGS!

Those people that say that are correct.

Enjoy the $$$$ Satan....

People say management at UPS and siblings/children that were awarded shares of UPS are complete,utter DIRT BAGS!

Those people that say that are correct.

Enjoy the $$$$ Satan.

Terrible.

 – About 2 weeks ago.

Shipped on Saturday, paid $108 to ship a 4lb box Air Overnight. Original date was supposed to arrive at 10:30a. Package didn't leave origin location until AFTER the scheduled delivery date. ...

Shipped on Saturday, paid $108 to ship a 4lb box Air Overnight. Original date was supposed to arrive at 10:30a. Package didn't leave origin location until AFTER the scheduled delivery date. Package ended up getting another delay due to fog. Package was over 48hr late as a result. Missed a crucial deadline after shipping an entire day early to avoid this issue. I called the Hub, Store, Customer Service. They could do nothing to help.
I'll most likely get fired due to this, no accountability.

 – About 2 weeks ago.

Light rain here no severe weather, It makes no sense. It's an excuse to be late is all.

Delivery
Current Event
In Transit 02/05/2019 4:06 P.M. Romoland, CA, United...

Light rain here no severe weather, It makes no sense. It's an excuse to be late is all.

Delivery
Current Event
In Transit 02/05/2019 4:06 P.M. Romoland, CA, United States

An emergency situation or severe weather condition has delayed delivery.
Past Event
Out for Delivery 02/05/2019 8:53 A.M. Romoland, CA, United States

Out For Delivery Today
02/05/2019 5:04 A.M. Romoland, CA, United States Loaded on Delivery Vehicle
02/05/2019 4:27 A.M. Romoland, CA, United States Destination Scan
02/05/2019 4:00 A.M. Romoland, CA, United States Arrival Scan
02/04/2019 10:20 P.M. Romoland, CA, United States Departure Scan
02/04/2019 4:09 P.M. Romoland, CA, United States An emergency situation or severe weather condition has delayed delivery.
02/04/2019 8:44 A.M. Romoland, CA, United States Out For Delivery Today
02/02/2019 4:37 A.M. Romoland, CA, United States Destination Scan
02/02/2019 4:37 A.M. Romoland, CA, United States Destination Scan
02/02/2019 4:00 A.M. Romoland, CA, United States Arrival Scan
02/01/2019 9:55 P.M. Romoland, CA, United States Departure Scan
02/01/2019 12:14 P.M. Romoland, CA, United States An emergency situation or severe weather condition has delayed delivery.
02/01/2019 8:36 A.M. Romoland, CA, United States Out For Delivery Today
02/01/2019 5:24 A.M. Romoland, CA, United States Loaded on Delivery Vehicle
02/01/2019 5:19 A.M. Romoland, CA, United States Destination Scan
02/01/2019 4:12 A.M. Romoland, CA, United States Arrival Scan
02/01/2019 2:14 A.M. Bell, CA, United States Departure Scan
01/31/2019 12:32 P.M. Bell, CA, United States Arrival Scan
01/29/2019 3:42 A.M. Doraville, GA, United States Departure Scan
01/28/2019 11:01 P.M. Doraville, GA, United States Arrival Scan
01/28/2019 10:30 P.M. Roswell, GA, United States Departure Scan
01/28/2019 7:03 P.M. Roswell, GA, United States We've corrected the postal code, and the package is on it's way to the updated address.
Past Event
Shipped 01/28/2019 7:02 P.M. Roswell, GA, United States

Origin Scan
Past Event
Label Created 01/28/2019 4:28 P.M. United States

Order Processed: Ready for UPS

Service

UPS Ground Open the link in a new window

Weight

3.00 LBS

Shipped / Billed On

01/28/2019

Shipment Category

Package

 – About 2 weeks ago.

UPS driver lied and said my psckage was delivered. NO you didn't. I live in a secure building with a dedicated package receipt concierge. Not only that, but my building has a beautiful lobby that...

UPS driver lied and said my psckage was delivered. NO you didn't. I live in a secure building with a dedicated package receipt concierge. Not only that, but my building has a beautiful lobby that looks out into the street, I was working from home the day my delivery should have came due to snow. NO DELIVERIES CAME THAT DAY, especially not at 1:49PM. I was literaly chatting with the concierge from 1:45 - 2PM as I waited for a conference call to start. No UPS drivers came through the front door... speaking of front door.. that's where he said he left the package. WHAT? Our front door is the front door of a busy apartment building that shares its space with two businesses. You left a package on a busy sidewalk? WTF? You liar. You delivered nothing because you couldn't drive in the snow and lied and said the package was delivered. UPS doesn't give a damn and tells me to "ask a neighbor". Are you crazy? I spend 3000 monthly to live in this building, the concierge and leasing office accept pakcages.. not neighbors.. you lazy assholes.

 – About 2 weeks ago.

my husband paid $120 to overnight ship my PASSPORT! Literally from 5 hours away that’s it! I was supposed to get it by 9:30 am today... it’s 5:33 pm and has not arrived due to “severe...

my husband paid $120 to overnight ship my PASSPORT! Literally from 5 hours away that’s it! I was supposed to get it by 9:30 am today... it’s 5:33 pm and has not arrived due to “severe weather”. The last update i got said that my package was 43 minutes away and that there is still a “severe weather alert” delaying its delivery time. THERE IS NO SEVERE WEATHER IN THE ENTIRE STATE WHY THE f%@k HAVE I NOT GOTTEN MY PACKAGE. f%@k ups!

 – About 2 weeks ago.

A ups delivery driver in Conway, Ar. became angry, when the mechanics at a truck shop/parts wouldn't unload her van for her. So she left with all the parts they were waiting on. And the parts...

A ups delivery driver in Conway, Ar. became angry, when the mechanics at a truck shop/parts wouldn't unload her van for her. So she left with all the parts they were waiting on. And the parts customers were waiting on. The manager complained to the local ups office. Guess how they responded. They changed the schedule for that stop. So they couldn't get their deliveries until late afternoon. In order for this truck parts company to get their deliveries in the mornings, they have to send an employee to the ups depot to do ups' job.
So I say ups has gone to.....well you get it.

 – About 2 weeks ago.

1. You can't even ask a GENERAL question without providing a Tracking Number.

The f%@king GENERAL email selection requires you to enter a f%@king Tracking Number.

2. The...

1. You can't even ask a GENERAL question without providing a Tracking Number.

The f%@king GENERAL email selection requires you to enter a f%@king Tracking Number.

2. The "Atlanta" HQ phone number is an overseas call center... And no one there can answer a question unless... unless... waaaaaaait for it..... Unless you have a f%@king Tracking Number.

3. My online account has my default profile address as an apartment I lived in four years ago. NO way to change the default address. NO way to delete the old apartment address. No customer support beyond "This is what your tracking number says." THANKS, PRAJNESH!!! HOLY SHIT, I COULDN'T f%@kING FIGURE THAT OUT WITH SIX SECONDS OF GOOGLE! YOU'RE A f%@kING GENIUS!

NICE f%@kING JOB, OBLIVITRONS!

4. UPS Stores don't talk to UPS corporate. Most of them don't even talk to other UPS Stores.

NICE f%@kING JOB, OBLIVITRONS!

No real humans to fix what they screw up.

 – About 2 weeks ago.

Trail of tears...notice they shipped it to wrong post office twice

Shipment Progress
Past Event
02/02/2019 - 5:02 A.M.
San Francisco, CA, United States
Package...

Trail of tears...notice they shipped it to wrong post office twice

Shipment Progress
Past Event
02/02/2019 - 5:02 A.M.
San Francisco, CA, United States
Package processed by post office
Past Event
02/02/2019 - 4:50 A.M.
San Francisco, CA, United States
Package processed by post office
Past Event
02/02/2019 - 4:49 A.M.
San Francisco, CA, United States
Received by the post office
Past Event
02/01/2019 - 8:37 A.M.
San Francisco, CA, United States
Package processed by post office
Past Event
01/31/2019 - 9:34 A.M.
San Francisco, CA, United States
Package routed to wrong post office. Package will be transferred to correct post office for delivery.
Past Event
01/31/2019 - 7:03 A.M.
San Francisco, CA, United States
Received by the post office
Past Event
01/29/2019 - 2:59 A.M.
San Francisco, CA, United States
Package processed by post office
Past Event
01/28/2019 - 9:53 A.M.
San Francisco, CA, United States
Package routed to wrong post office. Package will be transferred to correct post office for delivery.
Past Event
01/28/2019 - 2:06 A.M.
San Francisco, CA, United States
Received by the post office
Past Event
01/26/2019 - 11:43 P.M.
San Francisco, CA, United States
Package processed by post office
Past Event
01/25/2019 - 3:01 A.M.
San Francisco, CA, United States
Package processed by post office
Past Event
01/24/2019 - 12:00 P.M.
Burlingame, CA, United States
Package processed by post office
Past Event
01/23/2019 - 7:31 P.M.
San Francisco, CA, United States
Shipment Acceptance at Post Office
Past Event
01/23/2019 - 4:00 P.M.
San Francisco, CA, United States
Package transferred to post office
Past Event
01/23/2019 - 11:05 A.M.
San Leandro, CA, United States
Package departed UPS Mail Innovations facility enroute to USPS for induction
Past Event
01/23/2019 - 4:38 A.M.
San Leandro, CA, United States
Package received for sort by destination UPS Mail Innovations facility
Past Event
01/22/2019 - 3:28 A.M.
Fife, WA, United States
Package transferred to destination UPS Mail Innovations facility
Past Event
01/22/2019 - 1:27 A.M.
Fife, WA, United States
Package processed by UPS Mail Innovations origin facility
Past Event
01/21/2019 - 8:19 P.M.
Fife, WA, United States
Package received for processing by UPS Mail Innovations
Past Event
01/21/2019 - 8:00 P.M.
Portland, OR, United States
Shipment tendered to UPS Mail Innovations
Past Event
01/21/2019 - 11:53 A.M.
United States
Shipment information received by UPS Mail Innovations

 – About 2 weeks ago.

Reply from UPS customer service regarding my Leatherman Wave sitting in a post office. They want me to contact Leatherman when it’s obviously UPS fault. Typical pass the blame

Dear Poor...

Reply from UPS customer service regarding my Leatherman Wave sitting in a post office. They want me to contact Leatherman when it’s obviously UPS fault. Typical pass the blame

Dear Poor Customer
Thank you for your email, I understand your concern and that you would like to verify the status of your shipment.

According to the information I show, the package has been transferred to the Post Office by your location. Since the package has not been delivered, I will suggest that you contact your Shipper for further assistance, in order for them to provide you an alternate resolution.

I hope this information is helpful.

Sincerely,

Diego G.
UPS Customer Support

 – About 2 weeks ago.

These mother f**king idiots for some damn reason cannot seem to get their s**t together long enough to deliver my stuff. The first time, they refused to deliver our package because there was no...

These mother f**king idiots for some damn reason cannot seem to get their s**t together long enough to deliver my stuff. The first time, they refused to deliver our package because there was no apartment number listed. Well, guess what dumba**es, we can't list what we DO NOT have. I live in a HOUSE, so there's NO apartment number. The idiot my mom called argued that we had an apartment number. WE DON'T AND NEVER HAVE. The second time, they marked a package as delivered, and guess what? It wasn't. How USPS has their s**t together and UPS doesn't is astonishing.

 – About 2 weeks ago.

f%@king shit company. No pre-notice of the delivery, they visit when normal people are working, and no SMS or email option to communicate the future delivery day. Instead, the reicipient needs to go...

f%@king shit company. No pre-notice of the delivery, they visit when normal people are working, and no SMS or email option to communicate the future delivery day. Instead, the reicipient needs to go and pick the package up.

 – About 2 weeks ago.

What the actual f%@k. My package was supposed to be here on mother f%@king Wednesday and it is now SATURDAY and there isn’t even an estimated delivery date! I paid for 1 day shipping. f%@k UPS. ...

What the actual f%@k. My package was supposed to be here on mother f%@king Wednesday and it is now SATURDAY and there isn’t even an estimated delivery date! I paid for 1 day shipping. f%@k UPS.

 – About 2 weeks ago.

Oh so I'm waiting for a car part for my 72 cutlass. It has been mailed from Oregon on Jan 29th in the morning. It's made it to Kansas left there and b4 it get to hub in I'll it say...

Oh so I'm waiting for a car part for my 72 cutlass. It has been mailed from Oregon on Jan 29th in the morning. It's made it to Kansas left there and b4 it get to hub in I'll it say delivery date has changed due to severe weather. Ok cool. Then get to I'll hub as arrival scan. Seems like it sat there Jan 31st and still hasn't been scanned or date for delivery hasn't been updated in 3 days. Is my package lost or put on back burner till they r caught up.......plz x help

]ppppplllleeeaaaseee help

 – About 2 weeks ago.

Leatherman warranty is a fiction
I invested $6 to send my Leatherman Wave for warranty repair
It arrived in two days according to my tracking
I have Skin the game
You made an...

Leatherman warranty is a fiction
I invested $6 to send my Leatherman Wave for warranty repair
It arrived in two days according to my tracking
I have Skin the game
You made an inferior product that require repair
Yet you decide the cheapest ass option up send my tool back 2 weeks and counting since you used the budget Mail Innovations
14 days since you sent it back and am still waiting

 – About 2 weeks ago.

I boycott any retailer that uses mail innovations
I invested $6 to send my Leatherman wave back for warranty repair and cheap ass Leatherman sends it back via UPS
It’s been 14 days...

I boycott any retailer that uses mail innovations
I invested $6 to send my Leatherman wave back for warranty repair and cheap ass Leatherman sends it back via UPS
It’s been 14 days since Leatherman had sent it back via UPS
Of course they do t make any money honoring their warranty if you don’t have to stick to issuing a cheap ass return option

 – About 2 weeks ago.

My packages have been held hostage on a rando UPS truck for the last four days. Four, FOUR! delayed deliveries so far......

My packages have been held hostage on a rando UPS truck for the last four days. Four, FOUR! delayed deliveries so far...

 – About 2 weeks ago.

Package was supposed to arrive today its late as usual with ups customer service in India says next week.Lazy worthless fools....

Package was supposed to arrive today its late as usual with ups customer service in India says next week.Lazy worthless fools.

 – About 2 weeks ago.

"Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible." It's been perfectly clear since Thursday But now it looks like...

"Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible." It's been perfectly clear since Thursday But now it looks like I'll be waiting until Monday at least for my package. Goddamn cowards.

 – About 2 weeks ago.

I'm so grateful this site exists because I was just sitting here thinking that it didn't matter how frustrating and useless UPS's service has been to me, because I'm just one person...

I'm so grateful this site exists because I was just sitting here thinking that it didn't matter how frustrating and useless UPS's service has been to me, because I'm just one person and no one would care if I voiced my frustration online. Thank you for creating this site. The mere fact that there even needs to be a ups-sucks.net - an online forum for people to cry out about how awful and difficult it is dealing with this poorly run company that we can't escape utilizing (because the megalith organizations like Amazon continue to employ them for some reason), makes me feel like it's not just me. I'm not alone in thinking that I'm averse to ordering things from online retailers who use UPS. And maybe if any of the shareholders in this company give a shit, they'll demand change. Just minor little things, you know - like an online customer platform that is user friendly and doesn't re-route your packages arbitrarily to dangerous neighborhoods on the coldest days of the year. Or the ability for your own employees to have the agency to put customers in touch with the correct facility who's handling their packages. Is it too much to ask that one of the largest logistics companies in the world actually know how to get things from point A to point B?

I don't know if I've ever been more disappointed by a company than I am consistently by UPS. They are, quite literally, why we can't have nice things.

 – About 2 weeks ago.

UPS customer service is so clueless they have no idea how to add a new address into their database, they suggest you send a package and deal with any issues.... you can't send a package because...

UPS customer service is so clueless they have no idea how to add a new address into their database, they suggest you send a package and deal with any issues.... you can't send a package because they don't recognize your address..... what idiots.

 – About 2 weeks ago.

Want timely shipping? Forget UPS! Absolute c*nts. ...

Want timely shipping? Forget UPS! Absolute c*nts.

 – About 2 weeks ago.

I paid for Express delivery and my package is delayed by 6 days. What the absolute f%@k. UPS sucks. I try to avoid them as best as I can. :( ...

I paid for Express delivery and my package is delayed by 6 days. What the absolute f%@k. UPS sucks. I try to avoid them as best as I can. :(

 – About 2 weeks ago.

I ordered a case of canned drinks. Someone removed them from the packaging (delivery boys?). They were delivered loose inside the box and one can was missing. The inside of the box was wet. ...

I ordered a case of canned drinks. Someone removed them from the packaging (delivery boys?). They were delivered loose inside the box and one can was missing. The inside of the box was wet. Secondly, I received two cases yesterday and the delivery person left the heavy boxes right up against my screen door so that I couldn't open the door. That's poor service and bad training. They did not ring our door bell, nor place them inside the porch, which means if it had rained, not only could I not open my door without bending it, but the contents would have gotten wet. I guess my confidence in UPS has taken a nose dive. Someone at corporate should do a better job of delivery training!
Chuck in FL.

 – About 2 weeks ago.

So i placed an order and it didn't start shipping until Jan 28 and was set to arrive on Feb 1. I live in CA, so I was really expecting the delivery today. It started from Kentucky to Indiana,...

So i placed an order and it didn't start shipping until Jan 28 and was set to arrive on Feb 1. I live in CA, so I was really expecting the delivery today. It started from Kentucky to Indiana, then the tracking details just stopped there (had a departure scan so it should have been on the move). The next time I got an update was on Jan 31 saying there was a delay due to severe weather. Like come on, is it even remotely close to the west coast or is it stuck in Indianapolis, IN? From my understanding, the weather has been bad around the origin place, but it should have at least made some progress westward. UPS customer service also avoided answering the majority of my questions. All they said was "Severe Weather Delay" and call it a day.

 – About 2 weeks ago.

I almost ran over a UPS driver
This company needs to supply their drivers with reflective safety vests.
I was driving through Los Altos, California, a city with plenty of trees.
The...

I almost ran over a UPS driver
This company needs to supply their drivers with reflective safety vests.
I was driving through Los Altos, California, a city with plenty of trees.
The brown suited UPS driver totally camouflaged behind a giant oak tree darted out right in front of my truck. I didn't see him until the last second...CLOSE CALL for both of us!

 – About 2 weeks ago.

UPS Innovations is anything but Innovative
https://www.youtube.com/watch?v=srXjW-EKTpY...

UPS Innovations is anything but Innovative
https://www.youtube.com/watch?v=srXjW-EKTpY

 – About 2 weeks ago.

Why is it up to the driver not to try to redeliver my package? Lazy drivers!!
It is inconvenient to go to their UPS Delivery access location. I was not home yesterday first attempt
No...

Why is it up to the driver not to try to redeliver my package? Lazy drivers!!
It is inconvenient to go to their UPS Delivery access location. I was not home yesterday first attempt
No 2nd attempt just dropped off for me to pick up
I paid 15 dollars for delivery to my house. I had no choice as the store chose UPS not me. They suck!!

 – About 3 weeks ago.

driver does not know how to drive it's been a week since he's had my two packages and won't come down my driveway instead of dropping it off at my PO box he keeps taking it back very...

driver does not know how to drive it's been a week since he's had my two packages and won't come down my driveway instead of dropping it off at my PO box he keeps taking it back very extremely disappointed!

 – About 3 weeks ago.

These f%@king bastards can't ship my delivery after I f%@king paid for overnight shipping and did not receive it on Wednesday due to f%@king weather but f%@k a ups truck should be able to get...

These f%@king bastards can't ship my delivery after I f%@king paid for overnight shipping and did not receive it on Wednesday due to f%@king weather but f%@k a ups truck should be able to get thru the snow no problem and the truck was a mile away driving around but still gave no f%@ks to come to my house and then the next day they scheduled it for 3:00 and then THESE DICKf%@kSASSHATS CANCELLED IT

 – About 3 weeks ago.

theres now weather emergency these f%@king scum want you to drive out and pick up the package because their lazy bums canada post delivered the whole week and my package is 5 days late due to a non...

theres now weather emergency these f%@king scum want you to drive out and pick up the package because their lazy bums canada post delivered the whole week and my package is 5 days late due to a non existent weather emergency when the package is supposed to be at my doorstep its f%@king illegal what their doing claiming a fake weather emergency i got a package from canada post the day after the freezing rain and so far its been 5 days and all they say is we cant tell you when its gonna come do you want to burn more money and go out of your way to come pick it up f%@king scum of the earth

 – About 3 weeks ago.

Package already arrived at distribution location 2 days early, took a day to scan package and one day to send package in a circle....

Package already arrived at distribution location 2 days early, took a day to scan package and one day to send package in a circle.

 – About 3 weeks ago.

It is not the first time I experience the situation that UPS packages are not delivered to my door but left on the USP delivery location. That would be still Ok if the driver had left the notice. But...

It is not the first time I experience the situation that UPS packages are not delivered to my door but left on the USP delivery location. That would be still Ok if the driver had left the notice. But again it is not the single case that they don’t.
In fact, I am already trying to avoid UPS because of this! And this is sad because the shipping time is quite amazing but the end delivery to the door.

What happened this Saturday was kind of appalling. As described above I did not receive the UPS package at home (I was home all day), no delivery notice left on the door, so I checked my Old Navy order and I saw that the package is delivered to the UPS delivery location :

THE UPS STORE 222
38 COMMERCE DU PLE,11, VERDUN, QC, H3E1T8
Tel 5147696245

So, hurried up to get there before closing at 3.00 p.m. forgetting to take the tracking number with me. When I arrived the UPS clerk asked me for the tracking number. I told him that I have none present, but I already checked the Internet, and it is delivered his shop this Saturday. This supposed to be the Old Navy soft grey package 2 lb. And asked him just to look around. He started the long explanation that I need either the notice of delivery or tracking number. Well, I started to be getting upset as well. I asked him if the package was supposed to be delivered at my door? His answer was that is driver’s business. He constantly interrupted me with his long speeches about the UPS delivery policy, complaining I was interrupting him by that! Who are you employing as the store clerks? Royal family members?! The final answer was: without tracking number I can’t help you, have a nice day. Seriously?

Well, I went out to the next café, checked my e-mail, found the tracking number, go back to the shop. The man, who I asked his name and he refused to answer, looked up in the Internet, recognized that package is in his shop (what I said right at the beginning), TURNS AROUND, REACHES THE PACKAGE RIGHT BEHIND HIM! Then he hands me the package. I was outraged! Is this the new customer retention tactics I did not know yet?

As a continuous improvement manager, I can tell you – that is a performance deficit there. This is not an error. Your employees might be well trained in following the procedure, but they are failing to listen to common sense! Ok, I forgot the tracking number, but I told him that the package arrived this day and described the package. It is a small UPS shop after all! Moreover, It was right behind him! He could at least pretend he is looking for my package!

 – About 3 weeks ago.

Why do companies still hire UPS as their delivery service, they don't know how to do their job and have no respect for not damaging the package. Time for boycott!
...

Why do companies still hire UPS as their delivery service, they don't know how to do their job and have no respect for not damaging the package. Time for boycott!

 – About 3 weeks ago.

They left a 700$ value package at a random neighbor's garage door...I don't even have a f%@king garage. Those UPS guys don't know how to read address signs...What a shitty company, do not...

They left a 700$ value package at a random neighbor's garage door...I don't even have a f%@king garage. Those UPS guys don't know how to read address signs...What a shitty company, do not deserve even a penny from me. f%@k them!

 – About 3 weeks ago.

Packaged arrived in my town two days ago. On that day it snowed a few inches, the street were cleared quickly. Yet, my parcel has been delayed two days in a row for “severe weather” conditions! It...

Packaged arrived in my town two days ago. On that day it snowed a few inches, the street were cleared quickly. Yet, my parcel has been delayed two days in a row for “severe weather” conditions! It gets loaded on the truck, then out for delivery for 9 hours then delayed at the end of the day. Just requested to pick it up at UPS, probably faster than waiting on these clowns till all the snow melts. My town isn’t big, it’s a 15 minute ride across town. Oh, I also got my regular USPS mail both days. I’m sympathetic that these people have to deliver in the cold and snow all day, but if the USPS can get it done why can’t the UPS?

 – About 3 weeks ago.

No one deserve to be cheated especially when you’re fully loyal lies with the betrayal of your trust. Initially, I thought I was just feeling in secured when my husband would just be on his phone...

No one deserve to be cheated especially when you’re fully loyal lies with the betrayal of your trust. Initially, I thought I was just feeling in secured when my husband would just be on his phone odd hours, until I decided to take my chances to know, knowing Is much better than self-doubts and its exactly what happened when I requested for the service of one of the best hacker to help me check his phone. Now I know when he tells the truths because I received all his calls, outgoing and incoming calls, see her whatSapp messages, Facebook, emails, instagram and i am able to monitor all his day to day activities through my phone and without having access to his own phone. I think its best way to justify his loyalty and I found out that instead of guessing , right now I have access to his phone remotely anything that goes in and out of his phone is exactly what I goes in and out my phone. I see everything, I hear everything… To those of you who might have similar issues i have promise to introduce his job status here on social media and you can meet him if you’re in the state cos he’s the only ethical hacker I know that will deliver your job in a perfect way and will not rip you up… You can contact him Via the following…..
EMAIL: Richardcyberghost at Gmail Dot com
TEXT, CALL or WHATSAPP HIM on …. +1 937-551-7074
Just tell him I referred you he will help you as well cos he’s honest and reliable.

 – About 3 weeks ago.

Well, they have my passport and Visa. It was sent over night after I had a Visa processed. Over night has now been a week and I have had to push back a flight twice. f%@k UPS...

Well, they have my passport and Visa. It was sent over night after I had a Visa processed. Over night has now been a week and I have had to push back a flight twice. f%@k UPS

 – About 3 weeks ago.

.... I was given the run around for a week regarding a very important shipment. According to tracking info the shipment was lost or incorrectly sorted multiple times in a week only to be returned to...

.... I was given the run around for a week regarding a very important shipment. According to tracking info the shipment was lost or incorrectly sorted multiple times in a week only to be returned to sender.... Stupid customer service didn't give me a clear answer as to where the package was. I called these people 4 times and the 5th time I was actually able to get an answer. Some customer service

 – About 3 weeks ago.

Family sent a $72. prepaid package from The States...UPS Turkey shows up asking for $100. COD.....Total Scam...And now looking back through other recent deliveries, it seems the the Turkish branch...

Family sent a $72. prepaid package from The States...UPS Turkey shows up asking for $100. COD.....Total Scam...And now looking back through other recent deliveries, it seems the the Turkish branch have turned this into some kind of side hustle.

 – About 4 weeks ago.

UPS Cafe Jingles at your other website there. He's changing others messages to pedophilia.

See the 11th page of the Ruth Ginsburg thread.

FYI...

UPS Cafe Jingles at your other website there. He's changing others messages to pedophilia.

See the 11th page of the Ruth Ginsburg thread.

FYI

 – About 4 weeks ago.

So I ordered shoes from flight club with there over night shipping and I payed an extra 50$ just for ups to tell me that my package is gonna be delayed due to operation issues and will be shipped to...

So I ordered shoes from flight club with there over night shipping and I payed an extra 50$ just for ups to tell me that my package is gonna be delayed due to operation issues and will be shipped to the nearest ups location can anyone tell me why

 – About 4 weeks ago.

They won't deliver a package, just the slip for me to pick it up. Everytime. USPS delivers, everytime or leaves it in the shop next door. No signature required. Are water filters and wireless...

They won't deliver a package, just the slip for me to pick it up. Everytime. USPS delivers, everytime or leaves it in the shop next door. No signature required. Are water filters and wireless headsets controlled or is UPS just broken? Everbody works and can't be expected to be home, except I'm home and the bell never rang.

 – About 4 weeks ago.

UPS has recently delivered many of my packages to the wrong locations in my townhouse community and a package for return was re-delivered to my house. I don't understand...Can the delivery person...

UPS has recently delivered many of my packages to the wrong locations in my townhouse community and a package for return was re-delivered to my house. I don't understand...Can the delivery person not read? It seems like there is an issue there.

 – About 4 weeks ago.

Ups sure post is the latest scam ups uses to not do what they are paid for. They used to deliver to your house. Now they drop packages off at the post office one mile away from the driveway and let...

Ups sure post is the latest scam ups uses to not do what they are paid for. They used to deliver to your house. Now they drop packages off at the post office one mile away from the driveway and let the postal carrier deliver the previously damaged packages. I wish sellers would just go straight to the post office to ship their goods.

 – About 4 weeks ago.

I won't even begin to start on the missed deliveries, miss-deliveries and damaged packages.

My biggest issues is this: I work in property management and we have a clearly posted...

I won't even begin to start on the missed deliveries, miss-deliveries and damaged packages.

My biggest issues is this: I work in property management and we have a clearly posted 5-MPH speed limit as we are a multi-family community. UPS ALWAYS comes speeding in doing 20-25 MPH - I have called and made several complaints, I have spoken directly to drivers who just shrug and blow me off. I have seen cars swerve to avoid getting hit and people jump out of their way.

They appear to think that they don't have to follow rules and the Merry-Go-Round trip to speak to someone to get it resolved is ridiculous.

I don't have this challenge with ANY other delivery service.

 – About 4 weeks ago.

I am sorry to hear that your order was not delivered as expected.

We have contacted UPS who after investigating have confirmed that the drivers GPS shows that they did not attend your...

I am sorry to hear that your order was not delivered as expected.

We have contacted UPS who after investigating have confirmed that the drivers GPS shows that they did not attend your property. They will be raising this internally with the driver in question.

We apologies (sic) for the issues you have had with this and previous deliveries. However we would be unable to compensate you as the delivery is not a service you have been charged for.

 – About 4 weeks ago.

Had a delivery attempted under an hour ago, it was unsuccessful of course. Turns out I mixed up the last two numbers in my address, putting "13" instead of "31". Even though that...

Had a delivery attempted under an hour ago, it was unsuccessful of course. Turns out I mixed up the last two numbers in my address, putting "13" instead of "31". Even though that basically puts it next door, since I'm in an apartment complex, those dumbasses couldn't figure it out (or just didn't care to). Now I would just accept the delayed delivery as a screw up on my part, but it doesn't end there. Their response to the address mishap was not to hold it at the distribution center, or even to give it a day to see if I reach out. Nope, they immediately marked it RTS. I called customer service right away, but they refused to do anything about it. Now instead of having to wait until Tuesday to get the package, which was already a bummer, I'll probably have to wait another week. Wish I never had to recieve another package from this joke of a company.

 – About 1 Month ago.

Overnight delivery in the UK is the norm, except when UPS is involved. Today I took an interval photo every 5 seconds of our front security door CCTV video feed and recorded audio on a Sony device so...

Overnight delivery in the UK is the norm, except when UPS is involved. Today I took an interval photo every 5 seconds of our front security door CCTV video feed and recorded audio on a Sony device so that I could prove that the door buzzer was pressed. Rotsa-Ruck!

My 2nd/3rd battery camera battery recorded nothing, they said I wasn't home at 1207. Took 2 hours on 5 buses to get the parcel in a rough part of London at their new drop-off location (probably after I trashed their last incompetents last month).

I can order from Texas and get the parts I need in 2 days. These morons are liars and lazy.

 – About 1 Month ago.

Been "Held at Post Office, At Customer Request" for the entire week. I didn't ask for this? Now my package is 5 days late. Every time I try to call, it's an hour for support. What a...

Been "Held at Post Office, At Customer Request" for the entire week. I didn't ask for this? Now my package is 5 days late. Every time I try to call, it's an hour for support. What a joke!

 – About 1 Month ago.

How the hell does ups "incorrectly sort" my package that actually arrived at its destination city. It ridiculous. Package was on time this morning, arrived to the next town over where it would...

How the hell does ups "incorrectly sort" my package that actually arrived at its destination city. It ridiculous. Package was on time this morning, arrived to the next town over where it would be put on the truck for delivery but when I got home from work and checked package is now a state away.

 – About 1 Month ago.

I just ordered a SNES to repair and it said it was delivered at Quincy IL Post office yesterday at 5:48 pm and i've been waiting since 9 am and it still says Arrived at post office....

I just ordered a SNES to repair and it said it was delivered at Quincy IL Post office yesterday at 5:48 pm and i've been waiting since 9 am and it still says Arrived at post office.

 – About 1 Month ago.

Severe weather delay...... hmmmmmmmmmmmmm
I go to *https://ltl.upsfreight.com/news/service_updates/index.aspx?p=update*
and am told *There are no current Weather/Service advisories.*

Severe weather delay...... hmmmmmmmmmmmmm
I go to *https://ltl.upsfreight.com/news/service_updates/index.aspx?p=update*
and am told *There are no current Weather/Service advisories.*
So who is bullshiting who here? With AMAZON orders all i can think of to do is to SS the message from UPS and maybe attach their current WEATHER/SERVICE ADVISORIES and see what happens. Best Of Luck

 – About 1 Month ago.

At the beginning the message in "tracking detail" showed I have to pay import fee before delivery to my door. ok. I called/paid on the phone and the call center did not inform the local...

At the beginning the message in "tracking detail" showed I have to pay import fee before delivery to my door. ok. I called/paid on the phone and the call center did not inform the local branch, which he promised. Yes, they emailed me a confirmation email about the payment.

After 2 days I checked online and found that I still have to pay the import fee with the same message that I have to pay import fee before delivery. Weird! Something wrong? Afterward I found the driver stopped in front of my door and soon left. No parcel, no knocking the door, no nothing.

I checked online and found it showed: "unable to collect fund..." The driver even did not knock my door.

I called the customer service for help. She said she will inform the local branch and give me a call in one hour. I waited for several hours to get a 20 seconds call. He said the driver did not have the "slip" so.... Anyway, sounds he did not care at all.

I took one day off waiting for the parcel and the parcel did not show up. Ok, I took another day off today- waiting for the parcel.

The parcel did show today. The driver knocked for one second and left the parcel in front of my door. and he left. That's it. I found the item inside has a 3 inches crack.

 – About 1 Month ago.

Update, that sucks.

Anyway we can take it out on the 'Brown People'?

What's the game plan?...

Update, that sucks.

Anyway we can take it out on the 'Brown People'?

What's the game plan?

 – About 1 Month ago.

Update on UPS employee theft of my package:
Theft occurred 12/10/18, notified today of claim status:
UPS will refund shipping fee and $50 to replace lost cards ....that’s it! That’s...

Update on UPS employee theft of my package:
Theft occurred 12/10/18, notified today of claim status:
UPS will refund shipping fee and $50 to replace lost cards ....that’s it! That’s the replacement cost for $500.00 in stolen gift cards. Insured doesn’t mean what you think! And they never took action on the theft.
Lesson learned- Never again!

 – About 1 Month ago.

All things considering.... the UPS gunman didn't turn out to be a real terrible situation. Thank God.

With that said, anybody have any late deliveries they're pissed off...

All things considering.... the UPS gunman didn't turn out to be a real terrible situation. Thank God.

With that said, anybody have any late deliveries they're pissed off about?

Let's get back to where we left off.

 – About 1 Month ago.

Sounds like a jealous ex-boyfriend. No confirmation on that yet.

Shooter fired shots at ceiling but took a couple hostages. Including his ex-girlfriend.

Hope no one is...

Sounds like a jealous ex-boyfriend. No confirmation on that yet.

Shooter fired shots at ceiling but took a couple hostages. Including his ex-girlfriend.

Hope no one is injured and shooter is apprehended.

 – About 1 Month ago.

Active Shooter at UPS in New Jersey.

Please, everyone. It's just packages. Relax

"It's a great life, but you gotta make it that way"...

Active Shooter at UPS in New Jersey.

Please, everyone. It's just packages. Relax

"It's a great life, but you gotta make it that way"

 – About 1 Month ago.

I look forward to the work week for the simple reason more people complain here.

I can read & laugh about how UPS employees should all be fired and/or punished severely. Hehe...

I look forward to the work week for the simple reason more people complain here.

I can read & laugh about how UPS employees should all be fired and/or punished severely. Hehe

 – About 1 Month ago.

Been waiting on delivery of a TV for a week now. Even had Amazon send a replacement that was GUARANTEED to arrive today. I live less than an hour from the warehouse the TV was coming from. They...

Been waiting on delivery of a TV for a week now. Even had Amazon send a replacement that was GUARANTEED to arrive today. I live less than an hour from the warehouse the TV was coming from. They shipped the replacement to Louisville, KY last night "By mistake". Now it's stuck there and won't be delivered till Monday. While I will be at WORK! Unusually Poor Service is the realistic meaning of U.P.S.

 – About 1 Month ago.

Does anybody know how UPS can pick up your package from the sender. Scan it and then lose it? When you call customer service to get an answer your talking to a person in a 3rd world country who has no...

Does anybody know how UPS can pick up your package from the sender. Scan it and then lose it? When you call customer service to get an answer your talking to a person in a 3rd world country who has no f%@king idea on how to help. How can you lose the package and not have the capability to track it within your system so I'm told. I'm done with these f%@ks

 – About 1 Month ago.

I wasn't home to sign for delivery, received a notification sticker. Contacted UPS to have them hold my package at their delivery center and UPS won't allow me because "Deliver change...

I wasn't home to sign for delivery, received a notification sticker. Contacted UPS to have them hold my package at their delivery center and UPS won't allow me because "Deliver change options are not available for this shipment". Whatever that means. Why does this company still exist?

 – About 1 Month ago.

My package (which was a laptop sent for warranty repair) was delayed due to weather conditions. Supposed to arrive yesterday. I went to the service center where I knew my package was, they...

My package (which was a laptop sent for warranty repair) was delayed due to weather conditions. Supposed to arrive yesterday. I went to the service center where I knew my package was, they wouldn't give it to me. Said it was on the back of a truck and inaccessible. Got it today at 7PM and the unit even though properly packaged is ice cold freezing to the touch. My laptop was essentially left in a freezer over night a high end gaming laptop I paid over 2K for. I'm sure this has damaged the battery life and who knows what else. I wonder if there's anything I can do about this. Pretty unhappy

 – About 1 Month ago.

I wish companies would give you a choice of shippers. UPS would be last in my book. The last half dozen package have been days late or lost all togeather. I puchased a flag pole and after three weeks...

I wish companies would give you a choice of shippers. UPS would be last in my book. The last half dozen package have been days late or lost all togeather. I puchased a flag pole and after three weeks the company replaced it for free. They shipped through USPS the second time. Two months later i pull in driveway and found the original package from UPS beat to hell with dents in the aluminum pole. Its bad when the postal service is better than UPS.

 – About 1 Month ago.

C'mon UPS management... come blame the union. Hahahaaaaaa

YOU RUINED UPS!

Wasn't Jimmy, Wasn't Sean but YOU!

Suck on that! Heheheeeeee...

C'mon UPS management... come blame the union. Hahahaaaaaa

YOU RUINED UPS!

Wasn't Jimmy, Wasn't Sean but YOU!

Suck on that! Heheheeeeee

 – About 1 Month ago.

It's not just Abs it's Freddy too.... both scrambling' around on their knees as BIG Bez is pumpin it in Prime Time!!!

Sooooooooo OLD! Sooooooo outdated!

Fred.......

It's not just Abs it's Freddy too.... both scrambling' around on their knees as BIG Bez is pumpin it in Prime Time!!!

Sooooooooo OLD! Sooooooo outdated!

Fred.... "I started it all in the early 70's.... Abs, I was unloading I. The mid 70's"

BwAaaaaaaHAHAhaaaaa

They blew it.

Amazon kicks their arse left & right now and they have no clue.... NONE Whatsoever on how to stop the bleeding. Old tired seniors that destroyed their companies just so THEY could be rich. No legacy at all left... NONE.

 – About 1 Month ago.

The worker is mad lazy. This man f%@king came once to my f%@king house and I was not able to get the package because I wasn't home. Like any other Carrier would do, they would come back later that...

The worker is mad lazy. This man f%@king came once to my f%@king house and I was not able to get the package because I wasn't home. Like any other Carrier would do, they would come back later that day. But this workers so ass that he cant deliver it.

 – About 1 Month ago.

Why do I have to wait until 8pm when my package has been out since 9 in the morning? This isn't a big town, it takes 15 minutes to drive to the other side of town. Which ups doesn't have to do...

Why do I have to wait until 8pm when my package has been out since 9 in the morning? This isn't a big town, it takes 15 minutes to drive to the other side of town. Which ups doesn't have to do since I live pretty darn close to their building!

 – About 1 Month ago.

Is anyone actually stupid enough to "Sign Now" online? They lie when they say "A signature is required for package delivery", as that hasn't been the case for years (at least...

Is anyone actually stupid enough to "Sign Now" online? They lie when they say "A signature is required for package delivery", as that hasn't been the case for years (at least where I live - largely student neighborhood) and they just dump and run. It's really inane to sign for something you haven't received, as it is just a CYA in case the package isn't delivered or gets stolen.

 – About 1 Month ago.

Horrible service! Waiting on a package and day of delivery I checked the tracking and it showed it was being returned to sender after it was refused. First it didn't require a signature and...

Horrible service! Waiting on a package and day of delivery I checked the tracking and it showed it was being returned to sender after it was refused. First it didn't require a signature and secondly no one was home to even refuse the package. I tried to call customer support (BIG JOKE) it only took 35 minutes to make contact and then absolutely ZERO help.

 – About 1 Month ago.

Old Man, Abs! Has ruined UPS. Of course he will exit on a golden parachute. Yet, he's killed the most legendary brand in US history.

By 2025! You just wait & see.

Old Man, Abs! Has ruined UPS. Of course he will exit on a golden parachute. Yet, he's killed the most legendary brand in US history.

By 2025! You just wait & see.

Technology won, they took chances and failed on some. Yet, they scrapped the failures and moved forward. Like Amazon furniture... yet, J.B. pressed on.

Not ol' Abs though.... he was hired in the Gerald Ford days and he's not changing.

Anybody got videos of Bez'es balls bouncin' off his chin?

 – About 1 Month ago.

Bezos could buy UPS 10-times over! It won't be long and Amazon's Signature VISA will generate more revenue than UPS's Orion.

Alexa profits will outpace UPS's entire...

Bezos could buy UPS 10-times over! It won't be long and Amazon's Signature VISA will generate more revenue than UPS's Orion.

Alexa profits will outpace UPS's entire profits. Ha!!!

"Alexa play The eBay Song by Weird Al".... hahaha.

Somebody get 7-decade old CEO Abney some warm milk for lack of innovation.

 – About 1 Month ago.

UPS have my package in a place which is only 80 miles away from my place for 5 days and it's been 10 days after it was shipped. Still no update on tracking info, no sign of delivering, every time...

UPS have my package in a place which is only 80 miles away from my place for 5 days and it's been 10 days after it was shipped. Still no update on tracking info, no sign of delivering, every time I email them, they are just like we'll re-schedule your delivery tomorrow, always tomorrow, very disappointing, very frustrating.

 – About 1 Month ago.

THEY TREAT CUSTOMERS LIKE IDIOTS!!!!!! USING SILLY EXCUSES SUCH AS WEATHER DELAY TO FOOL US. i cant believe i trusted this company to deliver the important document....

THEY TREAT CUSTOMERS LIKE IDIOTS!!!!!! USING SILLY EXCUSES SUCH AS WEATHER DELAY TO FOOL US. i cant believe i trusted this company to deliver the important document.

 – About 1 Month ago.

These absolutely useless assholes all the agents kept lying to me saying it will be loaded on the truck today completely bullshit these ppl who work there r shameless and worthless ive been...

These absolutely useless assholes all the agents kept lying to me saying it will be loaded on the truck today completely bullshit these ppl who work there r shameless and worthless ive been waiting for more than half a month and now they r telling me if its still not delivered by the end of today plz file a claim . u f%@king asshole go f%@k urself

 – About 1 Month ago.

I signed to release the package ONLINE and they STILL refused to deliver it unless I was present. I signed the LITTLE SLIP AND ONLINE and they STILL refused to deliver it. These worthless unionized...

I signed to release the package ONLINE and they STILL refused to deliver it unless I was present. I signed the LITTLE SLIP AND ONLINE and they STILL refused to deliver it. These worthless unionized workers deserve to starve. They hate themselves and their jobs, so let's kill to birds with one stone and just slaughter these worthless pieces of flesh.

 – About 1 Month ago.

literally the worst company ever. My package was shipped on Dec 24th and its been 15 days and i still havent received it. and they r using the weather delay excuse again. IM SO SICK OF IT...

literally the worst company ever. My package was shipped on Dec 24th and its been 15 days and i still havent received it. and they r using the weather delay excuse again. IM SO SICK OF IT

 – About 1 Month ago.

I ordered textbooks from Chegg. I have only received one textbook. The other is still being shipped. I was supposed to receive it yesterday, but today it is still "out for delivery" and all I...

I ordered textbooks from Chegg. I have only received one textbook. The other is still being shipped. I was supposed to receive it yesterday, but today it is still "out for delivery" and all I want is my textbook. Screw UPS for lying to me

 – About 1 Month ago.

UPS has had an overnight package for 6 days and every day they say it will be delivered. I have spoken with over 6 agents who have all lied and deceived and a few supervisors who make excuses and...

UPS has had an overnight package for 6 days and every day they say it will be delivered. I have spoken with over 6 agents who have all lied and deceived and a few supervisors who make excuses and lie. Still not package and no idea when it will arrive.

 – About 1 Month ago.

Yup. UPS sure does suck! My item was shipped on 12/28. It was held for a holiday and then delayed because of weather. After 10 days it was to reach Charlotte NC today. It is reach the hub and stayed...

Yup. UPS sure does suck! My item was shipped on 12/28. It was held for a holiday and then delayed because of weather. After 10 days it was to reach Charlotte NC today. It is reach the hub and stayed for approximately 30 minutes and then left for another city 60 miles away and there it sits. The kicker? I live in Charlotte and it was to be delivered to me tomorrow. This package was scanned 18 times since it shipped only to misrouted at its destination. What incompetent buffoons!

 – About 1 Month ago.

The worst f%@kin company on the planet. Never ever again
...

The worst f%@kin company on the planet. Never ever again

 – About 1 Month ago.

When amazon gets their own planes and trucks up and running (which has already started) , UPS will be just a distant memory and out of business !!
In the last 3 weeks I have been lied to from...

When amazon gets their own planes and trucks up and running (which has already started) , UPS will be just a distant memory and out of business !!
In the last 3 weeks I have been lied to from UPS , had 3 late (2-3 days) and one lost..
They suck !!

 – About 1 Month ago.

When you pay for one-day shipping but instead turns into four-day shipping and guess what, I didn't get a refund for paying for one-day shipping. Changing to FedEx....

When you pay for one-day shipping but instead turns into four-day shipping and guess what, I didn't get a refund for paying for one-day shipping. Changing to FedEx.

 – About 1 Month ago.

Ordered a 2-day shipping item from Walmart. Walmart ordered the item three days ago using UPS's 2-day air mail shipping. It didn't arrive yesterday when it should have. This morning, the UPS...

Ordered a 2-day shipping item from Walmart. Walmart ordered the item three days ago using UPS's 2-day air mail shipping. It didn't arrive yesterday when it should have. This morning, the UPS tracker said that they had put it on the vehicle for final delivery and that it was out for delivery. Sometime in the past couple hours, they changed the entry to say that the package had simply arrived at the final UPS facility this morning because they again failed to deliver the package and wanted to cover their tracks. Today is a Saturday. They won't ship tomorrow. That means I might actually get the package on Monday, meaning that UPS will have taken five days to do what should have taken two. That is insane. I am home for the Holidays and am leaving in five days, which means that if the package (which contains a laptop I need to replace the one I'm using now) gets delayed anymore I might have to cancel the order altogether. This is ridiculous. Why does UPS even exist if it can't even do it's job and lies about what its been doing when it inevitably fails? Why do companies rely on this near-worthless delivery service?

 – About 1 Month ago.

Waiting for my phones to get in and they're supposed to be in by today. It's already 7:41pm and there is still no sign of my packages. The tracking has been out for delivery since 8:54am!...

Waiting for my phones to get in and they're supposed to be in by today. It's already 7:41pm and there is still no sign of my packages. The tracking has been out for delivery since 8:54am! Hello??? UPS where the hell is my package?

 – About 1 Month ago.

They keep weight-gouging my shipments, after being weighed at the store! ...

They keep weight-gouging my shipments, after being weighed at the store!

 – About 1 Month ago.

I'm very annoyed with UPS right now.
I ordered a computer case from Amazon on December 26, 2018, with 2-day prime shipping, and it was supposed to be delivered on the 31st, but it never...

I'm very annoyed with UPS right now.
I ordered a computer case from Amazon on December 26, 2018, with 2-day prime shipping, and it was supposed to be delivered on the 31st, but it never arrived. In fact, it sat at the same UPS location, which is about an hour from me, for 3 days before I got any sort of update that it was moving.
After that, I contacted Amazon support, and they said it would arrive on January 1st by 4 PM and then they offered me $5 to my gift balance as well as a promo code as compensation, but neither of those ever showed up. They also said they marked the package as high priority with UPS, and it was only late because of vehicle issues. Then, again, the package failed to be delivered on the 1st.
Afterwards, I opened a lost item claim with UPS, which didn't lead anywhere with them, so I contacted Amazon support again, and they told me it would now arrive in the morning of January 2nd. However, it failed to arrive yet again, and UPS said it was because the package was sorted incorrectly. However, Amazon said it was lost. How do you lose a 21" computer case?
Anyway, Amazon offered me a replacement, which I accepted, that was shipped with UPS next day air late on the 2nd. (Why would you ship with the same company again who lost it in the first place?) And the Amazon support agent guarenteed me that it would 100% be there on the 4th. And wouldn't you know it? It never arrived again. That's twice in a row that the same company failed to deliver the same item to the same address on time.
I live in Colorado, and the package was coming from Arizona, but for whatever reason, the package went all the way to Kentucky. I mean, is it really that difficult for a package to move 1 state over? Especially to a city like Denver.
Anyway, now they are telling me it will be here on Monday, the 7th. (Yes, 5 days later definitely sounds like the next day air service that I want to use.)
I guess all I can do is wait, since UPS support never helped me, and Amazon's support just told me to contact UPS support afterwards.
I guess in the end, I'm glad I didn't have to pay for the replacement case's next day air shipping, because that would have been over $200, but you'd think for that price they could at least be on time. I mean, that's more than they'd have to spend on gas getting to my house. Oh well, I'm never going to use UPS again if I can help it. It's too bad more sites don't let you choose your carrier.

 – About 1 Month ago.

Agreed with all the other posters regarding UPS completely SUCKING!!!!!!!!!!!!!!!! USPS tracking SUCKS but their delivery times are 1000 times faster and more reliable than UPS. And FedEx is even...

Agreed with all the other posters regarding UPS completely SUCKING!!!!!!!!!!!!!!!! USPS tracking SUCKS but their delivery times are 1000 times faster and more reliable than UPS. And FedEx is even better than that. FedEx's Ground service is twice as fast as UP$hit, their Express service is 100% reliable and their tracking is completely reliable. What a complete joke UPS has become. Full of outsourced CS reps and lies.

With Amazon putting the biggest load on the shipping companies, I always thought it would be the USPS that fell first. Now it seems obvious that UPS will be first to go. As Amazon continues to build their own fleet of planes and delivery trucks, Brown will soon be gone, and it will be a great day when that happens.

 – About 1 Month ago.

UPS is too lazy to deliver their packages. If I can avoid having shippers use UPS, I will. We pay for service, but don't get it. Whenever UPS delivers a package to an "access point", I...

UPS is too lazy to deliver their packages. If I can avoid having shippers use UPS, I will. We pay for service, but don't get it. Whenever UPS delivers a package to an "access point", I leave it to be returned to the shipper and get my money back. Then I order it again. Maybe if enough buyers did this, UPS will get the idea that this scheme won't save them money.

 – About 1 Month ago.

Next day air from Amazon.com turns into 3 day air with UPS. What a poorly run company. I never have problems with FedEx. If I had a choice, I would never choose UPS. They suck....

Next day air from Amazon.com turns into 3 day air with UPS. What a poorly run company. I never have problems with FedEx. If I had a choice, I would never choose UPS. They suck.

 – About 1 Month ago.

Was supposed to receive my package today but now has been rescheduled to Monday. Said out for delivery at 9 am then changed around noon to rescheduled. Contacted customer service and they said that...

Was supposed to receive my package today but now has been rescheduled to Monday. Said out for delivery at 9 am then changed around noon to rescheduled. Contacted customer service and they said that they would deliver today. But I received a call from the local warehouse that it will only be delivered Monday. Really sucks when you really need it. Was a part for my car. Now will have to make arrangements for transportation on Monday.

 – About 1 Month ago.

''weather delay'' after package arrives in city of destination. Weather outside is normal. No snow or storm. feels like -5. 3 days later still no delivery or update. Never going with...

''weather delay'' after package arrives in city of destination. Weather outside is normal. No snow or storm. feels like -5. 3 days later still no delivery or update. Never going with UPS again!!!!

 – About 1 Month ago.

UPS totally sucks. Never on time. Silly excuses. Latest proof point...I just had a phone call with them, because my 2ndDay air shipment is much delayed. Quote: "Oh sorry sir, forgot to also...

UPS totally sucks. Never on time. Silly excuses. Latest proof point...I just had a phone call with them, because my 2ndDay air shipment is much delayed. Quote: "Oh sorry sir, forgot to also mentioned that this week the 2ndDay air service takes one day longer, before returning back to normal over the next few weeks". What?!? Wish they would have told me that when I bought their shipping 'service'.

 – About 1 Month ago.

I bought a book from an online seller. UPS delivered my package to somewhere else. So the seller sent out another copy. UPS sends to another address again.

I call UPS. They need the...

I bought a book from an online seller. UPS delivered my package to somewhere else. So the seller sent out another copy. UPS sends to another address again.

I call UPS. They need the seller's phone number to retrieve it. Seller doesn't use phones for their business, therefore, no phone number.

UPS says oops, can't do anything without a phone number, sorry.

GG WP.

 – About 1 Month ago.

UPS Next Day Air burns me again. I learned very quickly how unreliable UPS was shipping my outgoing packages long ago. The UPS Next Day air was a joke then and obviously still is today. I had 2 of...

UPS Next Day Air burns me again. I learned very quickly how unreliable UPS was shipping my outgoing packages long ago. The UPS Next Day air was a joke then and obviously still is today. I had 2 of 7 outgoing packages arrive next day before I quit using them two years ago. Zero problems with hundreds of next day packages via fedex or usps. Now I am on the receiving end and my next day package is 2 days late already. The bad part is that I knew how bad they were but had no option because the vendor ships via UPS only. Now I will have to drop them as a vendor because they use an unreliable shipper. Companies who care about their customers should drop UPS if they want to keep customers. UPS is beyond repair but your business is not so don't let your shipper drag you down.

 – About 1 Month ago.

I want to scream!!! Two delays pushing my $470 Apple Watch purchase delivery back to Saturday. It was supposed to be here Thursday. Thanks for making my life extra hard and not giving a f%@k....

I want to scream!!! Two delays pushing my $470 Apple Watch purchase delivery back to Saturday. It was supposed to be here Thursday. Thanks for making my life extra hard and not giving a f%@k.

 – About 1 Month ago.

they say there is a weather delay in my county, but there is no snow, ice or rain at all. ...

they say there is a weather delay in my county, but there is no snow, ice or rain at all.

 – About 2 months ago.

UPS is laughing at you ALL.

There is nothing you can do. Those of you with legitimate complaints will NOT change a thing. You will NEVER, EVER hurt UPS.

You 'could'...

UPS is laughing at you ALL.

There is nothing you can do. Those of you with legitimate complaints will NOT change a thing. You will NEVER, EVER hurt UPS.

You 'could' get a refund if you work hard enough. However, that IS IT!!! (Period)

You're screwed and have absolutely no voice whatsoever.

Question is; How does that make you feel?

 – About 2 months ago.

Wow. I had no idea it was such a poorly run company. Just had my first run in with a bad UPS delivery and, after speaking with customer service, I've learned to never use them again. #epicfail...

Wow. I had no idea it was such a poorly run company. Just had my first run in with a bad UPS delivery and, after speaking with customer service, I've learned to never use them again. #epicfail

 – About 2 months ago.

I saw that a package that was supposed to delivered prior to Xmas was going to be delivered on the 26th, so I was going to take that package with me to my son's so I put in a "My Choice"...

I saw that a package that was supposed to delivered prior to Xmas was going to be delivered on the 26th, so I was going to take that package with me to my son's so I put in a "My Choice" change of shipping address on the package which cost $70....that's where my trouble happened..... it sat in Phoenix..... I called and then called they said it would be there by Friday the 28th.....no package, I called again, they said it would be there on Monday the 31st, no package....an update.....January 4th for delivery.... I call ask for a supervisor and I am now on hold for ......40 mins!!!!! I can't believe it

 – About 2 months ago.

i hate ups bc it is SO SLOW. ( I live in a major city so no real excuse)
usps can deliver anywhere in the US in two or three days add hello, fair cost. also USPS is the only of the three...

i hate ups bc it is SO SLOW. ( I live in a major city so no real excuse)
usps can deliver anywhere in the US in two or three days add hello, fair cost. also USPS is the only of the three companies where packages will sometimes arrive EARLIER the schedule/estimated delivery date. sure, on occasional a usps package is a day or two late, but even then the package has moved quicker than UPS ground between the same ZIP Codes.

UPS ground is so freaking slow I hate anytime I see a ups tracking numbers on an order. with the exception of heavy packages, I’m not sure why anyone would use UPS over USPS ( or Fedex with their Saturday delivery also!)

 – About 2 months ago.

package was to be del by 5pm at 6pm called ups, was told it had been del. at 12pm .i was at home sitting in living room with front door open,no door bell rung, no knock on door at 7pm my nieghbor 2...

package was to be del by 5pm at 6pm called ups, was told it had been del. at 12pm .i was at home sitting in living room with front door open,no door bell rung, no knock on door at 7pm my nieghbor 2 houses down brought me my package. ups drivers CAN NOT READ

 – About 2 months ago.

My package took an entire week to come 1 province over and sit in the local warehouse. I guess I'll get it some day. ...

My package took an entire week to come 1 province over and sit in the local warehouse. I guess I'll get it some day.

 – About 2 months ago.

UPS is totally garbage. I had package come into town 5 days ago. It was supposed to be delivered the day it came but the ups driver skipped my house. I then waited the next day for my package but they...

UPS is totally garbage. I had package come into town 5 days ago. It was supposed to be delivered the day it came but the ups driver skipped my house. I then waited the next day for my package but they didn't have it. I finally rescheduled to pick it up at a customer center thinking it would be faster but no, it has now taken over a week for a package that is already in my city to be picked up.

 – About 2 months ago.

I hope ups goes out of business so people can’t use them. Package arrived at my ups location a few miles away, 4 days ago, still no package. Bite me ups.. also one time they told me I had to...

I hope ups goes out of business so people can’t use them. Package arrived at my ups location a few miles away, 4 days ago, still no package. Bite me ups.. also one time they told me I had to pick up my package. What the hell am i paying for.

 – About 2 months ago.

Amazon is absolutely crushing UPS.
Their $1-Billion purchase last February of Ring Doorbell is just another 3-steps ahead of UPS. Couple that with Whole Foods, Amazon Prime Air, Alexa, Kindle,...

Amazon is absolutely crushing UPS.
Their $1-Billion purchase last February of Ring Doorbell is just another 3-steps ahead of UPS. Couple that with Whole Foods, Amazon Prime Air, Alexa, Kindle, Amazon Logistics, Amazon Pay, A-9 Search, Mivies, Music... the list goes on & on.

UPS owns Mailboxes Etc & Orion. UPS executives are overwhelmingly stacked with those born before 1960. Old school management. Nothing fresh, nothing new.

You'll see a different UPS by 2025, guaranteed.

 – About 2 months ago.

33% of my Amazon orders shipped by UPS are delayed, damaged or delivered to the wrong address. UPS couldn’t be any worse. Why does Amazon use them still?...

33% of my Amazon orders shipped by UPS are delayed, damaged or delivered to the wrong address. UPS couldn’t be any worse. Why does Amazon use them still?

 – About 2 months ago.

Tracking shows that my package was loaded on a truck for delivery at a center that is about 9 miles from my house two days ago. That is a very slow truck....

Tracking shows that my package was loaded on a truck for delivery at a center that is about 9 miles from my house two days ago. That is a very slow truck.

 – About 2 months ago.

can deliver a package to my neighbor but cancel mine for 3 days due to "Natural Causes". No updates/ no contact to me. Would never use UPS again if i could...

can deliver a package to my neighbor but cancel mine for 3 days due to "Natural Causes". No updates/ no contact to me. Would never use UPS again if i could

 – About 2 months ago.

They have no customer service! They are in the Stone Age not the computer age. ...

They have no customer service! They are in the Stone Age not the computer age.

 – About 2 months ago.

Now at 14 calendar days ground service from Ca.for a business revenue order. 4K of my money and staff waiting to work. Best UPS will offer is an apology and advice I should have used 3 day select...

Now at 14 calendar days ground service from Ca.for a business revenue order. 4K of my money and staff waiting to work. Best UPS will offer is an apology and advice I should have used 3 day select service for 13 box 500 lb order. Pathetic.

 – About 2 months ago.

Every time a retired Teamster receives a check.

A Center Manager loses a point. 😁...

Every time a retired Teamster receives a check.

A Center Manager loses a point. 😁

 – About 2 months ago.

Placed order on December 21. Seller dropped off package at UPS same day. UPS said it would arrive on December 28. It did not even leave the UPS warehouse until the 26th. Then they changed delivery...

Placed order on December 21. Seller dropped off package at UPS same day. UPS said it would arrive on December 28. It did not even leave the UPS warehouse until the 26th. Then they changed delivery date to the 29th. On the 28th, they claimed severe weather delays. Late on the 29th they claimed the item would arrive on January 3rd. There have been no updates or progress of the package since then. It still shows it is in the same location and now they are claiming another weather delay with no delivery date specified.

 – About 2 months ago.

express package I paid a lot for hasn't moved in 4 days stuck in ware house. A 3 day delivery that is now 12 days. f%@k UPS. ...

express package I paid a lot for hasn't moved in 4 days stuck in ware house. A 3 day delivery that is now 12 days. f%@k UPS.

 – About 2 months ago.

Stupid me for trusting that UPS would deliver on time! Spent extra to have package delivered early. UPS Store clerk didn't mention that during the holidays, UPS can deliver up to 1 1/2 hours late...

Stupid me for trusting that UPS would deliver on time! Spent extra to have package delivered early. UPS Store clerk didn't mention that during the holidays, UPS can deliver up to 1 1/2 hours late without penalty - he just told me it would be delivered by 9:30. Even with the 1 1/2 hour extra cushion, the delivery was not delivered by 11 AM. After waiting over 20 min on hold to talk to someone in customer service, the best that person could do was tell me that they would put in a request to track the package and possibly I would hear back an automated update in roughly an hour. The WORST!!! I will NEVER use UPS for overnight packages EVER again.

 – About 2 months ago.

Every single package they claimed to deliver from Amazon was never delivered. I had to request for a refund. Those are my only requests for refund - all caused by the f%@king UPS. I am so mad at this...

Every single package they claimed to deliver from Amazon was never delivered. I had to request for a refund. Those are my only requests for refund - all caused by the f%@king UPS. I am so mad at this garbage "service". Worst about it is that you never know what carrier they will use to ship your stuff. How is a garbage like UPS still in business? Are their workers stealing stuff or something? How can they f%@king fake deliver my packages every single time? More questions than answers...

 – About 2 months ago.

I hand delivered my large 48x25x8 42 pound box to UPS depot and selected 2nd Day Air service.
The package started out fine until it hit just north of Los Angles and had an arrival scan and...

I hand delivered my large 48x25x8 42 pound box to UPS depot and selected 2nd Day Air service.
The package started out fine until it hit just north of Los Angles and had an arrival scan and just
vanished for 5 days!!!! First issue is the UPS hub failed to do an out going scan on the package.
Second mistake at the same hub was to place a clearly labeled package on a truck for GROUND
SERVICE not 2nd Day Air service.

What kind of system and management allows these type of mistakes to happen.

I will tell you, A BROKEN SYSTEM and MANAGEMENT will allow this to happen!!!

In the end UPS had to pay for the $228.00 shipping charge and also pay for my return
shipment since they caused so many days of delay I had to use 2nd Day Air to return the package.

 – About 2 months ago.

Now my f%@king express package is sitting in a ware house for 3 days.......... suppose to be delivered tomorrow hasn't moved in 3 days... UPS is awful service. I do not know how they are still in...

Now my f%@king express package is sitting in a ware house for 3 days.......... suppose to be delivered tomorrow hasn't moved in 3 days... UPS is awful service. I do not know how they are still in business. My other package been sitting in the same warehouse for days. I am tired of theses shit bags. I never had a package by UPS ever be issue free. There is always an issue every single time YEAR round. I hope the store I buy things off change. I know they been getting a lot complaints. UPS honestly is horrible. I am not just bashing it because I want to. I hate talking badly about a company. BUT HOLY f%@k DO THEY ARE SUCK DONKEY BALLS. DO NOT USE UPS YOU WILL REGRET IT, I PROMISE.

 – About 2 months ago.

My last order went from Missouri, to Fort Worth, to Houston, to Stafford, to Katy, to Houston, then finally delivered to me. It was 3 days late and areived damaged. I live in Houston, so I don't...

My last order went from Missouri, to Fort Worth, to Houston, to Stafford, to Katy, to Houston, then finally delivered to me. It was 3 days late and areived damaged. I live in Houston, so I don't understand.

 – About 2 months ago.

Waiting for my Bluetooth speakers from the Great American Sears Corporation or not in any way shape or form terrorists. I'm a product tester and get tons of packages every day I see the people in...

Waiting for my Bluetooth speakers from the Great American Sears Corporation or not in any way shape or form terrorists. I'm a product tester and get tons of packages every day I see the people in my neighborhood in this is my UPS guy the. Now they were supposed to be delivered with their notice is coming to me staying was on time it'll be here two days or with Saturday December 29th 2018 lo and behold no speakers no party for me tomorrow that means I was getting these specifically to have this party now I have to look elsewhere which I'm upset about 2 going back to the point. As it was out literally for delivery literally out for delivery it says held up for security reasons excuse me I can see if it was entering the country there was entering a different state put the dang package was already right here in my little town of Boise Idaho so if they're busy I think they should be more transparent and say they're busy instead of saying something like that. So I have requested from them in detail I want it in writing exactly every single step of this package is progress and why it was held up for security reasons will I get that response.?

 – About 2 months ago.

I ordered to a UPS delivery access point located in a gas station open 24/7/365. I got an “unable to deliver” status. How?? It’s their own access point. ...

I ordered to a UPS delivery access point located in a gas station open 24/7/365. I got an “unable to deliver” status. How?? It’s their own access point.

 – About 2 months ago.

I have a order that was shipped
On the 22th of December 2018
2 day air it is now 29th December
Still nothing delay delay every time
I look at tracking delayed ups sucks

I have a order that was shipped
On the 22th of December 2018
2 day air it is now 29th December
Still nothing delay delay every time
I look at tracking delayed ups sucks
Tried calling good luck on that

 – About 2 months ago.

I shipped from Pittsburgh to the West Coast - San Fran and LA. Went in to store and told the price and estimated delivery. Changed packaging to get a better rate. They said smaller packages are...

I shipped from Pittsburgh to the West Coast - San Fran and LA. Went in to store and told the price and estimated delivery. Changed packaging to get a better rate. They said smaller packages are less expensive. Came back 2 hours later and told the estimated delivery was now 4 days later. They said, UPS does this just to cover themselves. Don't worry it should be there before Christmas.

The first shipment to SF got to the warehouse 9 miles from the destination in 3 days. It was checked in on Saturday and sat there until Thursday. UPS said they don't work weekends and holidays.... that their transit time does not include them.

The one to LA was different, It did not have to get there by Christmas and was originally told that it would be delivered on the 28th. When I paid, they said it was scheduled for 1-2-19 - 14 days from the shipping day and 6 days later than originally told.

(UPS seems to run a bait and switch... you try to get a delivery time and they give you a reasonable date. Then when you commit and are ready to pay, they extend the delivery time, saying they will deliver no later, but it could be earlier. Bad business practice)

Back to the LA shipment. It took 8 days to get to a transfer point. It was checked in at 9 am on a Friday. It has not moved.(lets count Friday 1, Saturday 2, Sunday 3, Monday 4, Tuesday 5, Wednesday 6-hallelujah. Nothing was scanned all day. (They probably see a 1-2-19 delivery so stuck it in a corner, or maybe using the package as a chair at lunch break) So it will be 14 days to deliver a package that FedEx would do in 4-5 days.

UPS says that they do not count weekends and holidays in calculating shipping. So they say that the 14 days are really only 6 because of two weekends of 4 days and 4 holidays, plus it is around Christmas and since it is so busy a day or two has to be added. So based on their logic the 14 day delivery was only 4 days... I feel so honored that they can report that the package was only in transit and delivered in 4 days only because they don't "count" what they don't want to count.

I tried UPS this time because I received wine and other gifts via UPS. The packages were big and small and heavy and light(some came from the west coast). The shipping cost was very reasonable(I checked with the senders) and the delivery time was great... My shipping costs were really high. Maybe UPS only cares about business shippers and not the "occasional shipper" regarding delivery times and pricing.

FedEx will be my go to company from now on. Second will be the US Postal Service. No More UPS. You make up your own mind.

 – About 2 months ago.

Happy New Year Everybody. :)

Looks like another great year of excellent service, customer satisfaction & total quality at UPS.

You might look into buying the stock at these...

Happy New Year Everybody. :)

Looks like another great year of excellent service, customer satisfaction & total quality at UPS.

You might look into buying the stock at these firesale prices.

 – About 2 months ago.

Ordered a package from Amazon with 2-day shipping, says it won't be here until the 2nd when I'm out of town. The hub it's at is an hour and a half away....

Ordered a package from Amazon with 2-day shipping, says it won't be here until the 2nd when I'm out of town. The hub it's at is an hour and a half away.

 – About 2 months ago.

SO f%@king angry, 2nd air but stay at Louisville, KY for 24 not moving?!!! wtf, the angrier is I can do nothing to it. SHIY UPS!!! wasting money for 2nd-day air service....

SO f%@king angry, 2nd air but stay at Louisville, KY for 24 not moving?!!! wtf, the angrier is I can do nothing to it. SHIY UPS!!! wasting money for 2nd-day air service.

 – About 2 months ago.

In Transit 12/28/2018 1:33 A.M. Redmond, WA, United States
Departure Scan

12/27/2018 4:49 A.M. Redmond, WA, United States A late UPS trailer arrival has delayed delivery....

In Transit 12/28/2018 1:33 A.M. Redmond, WA, United States
Departure Scan

12/27/2018 4:49 A.M. Redmond, WA, United States A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be rescheduled.
12/27/2018 2:42 A.M. Redmond, WA, United States Arrival Scan
12/27/2018 1:33 A.M. Tacoma, WA, United States Departure Scan
12/26/2018 10:08 P.M. Tacoma, WA, United States Arrival Scan
12/26/2018 9:54 P.M. Fife, WA, United States Departure Scan
12/26/2018 7:50 P.M. Fife, WA, United States Origin Scan
Past Event Shipped 12/26/2018 3:07 P.M. Fife, WA, United States
Pickup Scan

Past Event Label Created 12/24/2018 2:18 P.M. United States
Order Processed: Ready for UPS


5 days 40 miles. Pretty sure this dude is walking my package cross country

 – About 2 months ago.

The package was in my area on the day it would arrive. Stayed home the entire day and it said it would arrive at 4 pm. Nice, ok sounds good. Wait an hour or so and it changed to 6, still doable. 6 pm...

The package was in my area on the day it would arrive. Stayed home the entire day and it said it would arrive at 4 pm. Nice, ok sounds good. Wait an hour or so and it changed to 6, still doable. 6 pm came along and guess what? Not here. After 8 pm and no signs of the shipment, the site said that the delivery was "attempted." No signs of any attempt to deliver, no knock, no doorbell. Horrible service.

 – About 2 months ago.

Had a package scheduled for Friday which is today, it was also shipped here to my state by 4 in the morning I had confidence that they wouldn’t f%@k it up they have so much time, waits the whole day...

Had a package scheduled for Friday which is today, it was also shipped here to my state by 4 in the morning I had confidence that they wouldn’t f%@k it up they have so much time, waits the whole day for delivery nada, it’s 10 f%@king in the god damn PM and they have the balls to reschedule my package to be delivered in 5 f%@kING DAYS LIKE SERIOUSLY? LIKE ARE THEY THIS f%@kING LAZY? STOP HOLDING MY SHIT FOR UNNECESSARY AMOUNTS OF DAYS AND JUST GIVE ME MY SHIT, maan f%@k this company.

 – About 2 months ago.

Oh on top of that, I’m in a new facility and the bathrooms often look like I was in a porta potty....

Oh on top of that, I’m in a new facility and the bathrooms often look like I was in a porta potty.

 – About 2 months ago.

Nothing but false promises since starting. Everything from pay rate to promises lots of hours. At my hub I was lucky to get 30 at peak. Then they had me attend a driver helper orientation and signed...

Nothing but false promises since starting. Everything from pay rate to promises lots of hours. At my hub I was lucky to get 30 at peak. Then they had me attend a driver helper orientation and signed me on but never utilized me.

As if pay wasn’t low enough, then they try to penny pinch at the end of the year getting lucky to even get 15 hours. Have another job lined up after season is over but UPS wants to keep me for more false promises but unwilling to work with my new schedule. Why would I give up a full time offer to work 15 hours a week in hopes of getting a better position that might not even happen?

 – About 2 months ago.

UPS is probably the shittiest shipping company out of the top 3 that are use (USPS and FedEx being the other two)

Only with UPs will they decide to finally ship your item out the day...

UPS is probably the shittiest shipping company out of the top 3 that are use (USPS and FedEx being the other two)

Only with UPs will they decide to finally ship your item out the day that it’s f%@king supposed to be delivered. Then they push back your delivery date by another day or two because of the incompetence of shipping. You’ve had the item for 2-3 days when the shipping method is “Next Day Air” that’s not next day, that’s you being useless, incompetent and not knowing what Next Day really means. UPS is trash

 – About 2 months ago.

Stayed at home for an important expensive package...They rescheduled it somewhere midday without saying when it will be delivered next. I ...

Stayed at home for an important expensive package...They rescheduled it somewhere midday without saying when it will be delivered next. I

 – About 2 months ago.

UPS sucks huge nuts. I traded a gentleman archery Bow’s from OR to GA. I sent mine via USPS, made it there in 2 days for $43.50. He sent his to me Via UPS it’s going to take 14 days, UPS charged...

UPS sucks huge nuts. I traded a gentleman archery Bow’s from OR to GA. I sent mine via USPS, made it there in 2 days for $43.50. He sent his to me Via UPS it’s going to take 14 days, UPS charged him $112. What a joke.

 – About 2 months ago.

Waited all day today for an important package. It left Chicago on a 2 day special delivery on 22 Dec. Scheduled delivery was 28 Dec. by the end of the day. I stayed at home all day waiting and at 6:57...

Waited all day today for an important package. It left Chicago on a 2 day special delivery on 22 Dec. Scheduled delivery was 28 Dec. by the end of the day. I stayed at home all day waiting and at 6:57 PM the tracking was updated to FRIDAY DELIVERY. I was supposed to leave on vacation tomorrow but will now have to change my plans. I called UPS and got a song and dance about the holiday and delays and such.

 – About 2 months ago.

The powerful, hard working, ethically diverse Teamster Nation have brought UPS stock up from a total break down.

God Bless the Teamster UPSer's!!!...

The powerful, hard working, ethically diverse Teamster Nation have brought UPS stock up from a total break down.

God Bless the Teamster UPSer's!!!

 – About 2 months ago.

SICK AND TIRED of UPS miss-delivering packages and LYING!! I cannot remember the last time they actually delivered a package to our home, IF it makes it here they always leave it at a neighbor's...

SICK AND TIRED of UPS miss-delivering packages and LYING!! I cannot remember the last time they actually delivered a package to our home, IF it makes it here they always leave it at a neighbor's house somewhere nearby! And we have the address CLEARLY marked in several locations! Then the drivers LIE saying they knocked on the door or rang the bell. Parents are retired and I work from home so NO! NOBODY FREAKING KNOCKED ON THE DOOR OR RANG THE BELL!!! I have literally watched the drivers drop a package of electronics I had ordered and then run back to their truck! No knock at the door, no bell rang, NOTHING! Just leave the electronics laying there to get rained on, etc.

This is ENOUGH!!! UPS should be held responsible for their irresponsible actions! I personally REFUSE to even use UPS anymore but many things ordered online you literally have NO CHOICE as to how the sender ships it to you.

PISSED OFF AND FED UP IN SOUTH CAROLINA!!!

 – About 2 months ago.

Update on the "Ready for UPS" post.




In Transit 12/27/2018 4:49 A.M. Redmond, WA, United States
Past Event Shipped 12/26/2018 3:07 P.M. Fife, WA,...

Update on the "Ready for UPS" post.




In Transit 12/27/2018 4:49 A.M. Redmond, WA, United States
Past Event Shipped 12/26/2018 3:07 P.M. Fife, WA, United States
Past Event Label Created 12/24/2018 2:18 P.M. United States



Took a half a day for it to travel 39 miles. Jesus i hope this isn't the norm

 – About 2 months ago.

Here I am trying to simply reschedule delivery of two packages and they decide to make it as complicated as f%@k and I've been here for a god damn hour and still don't know what the f%@k I am...

Here I am trying to simply reschedule delivery of two packages and they decide to make it as complicated as f%@k and I've been here for a god damn hour and still don't know what the f%@k I am doing.

 – About 2 months ago.

Every shipment to my address receives the following : "AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY."

Every shipment. The weather is beautiful, the...

Every shipment to my address receives the following : "AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY."

Every shipment. The weather is beautiful, the roads are clear. Zero valid reasons for this.
Ongoing for over a month.


This has happened at least 12 times this month.

 – About 2 months ago.

Stocks reverse course & throttle to the moon!!!

Congratulations to all UPS management. They made a ton of $$$ today. ...

Stocks reverse course & throttle to the moon!!!

Congratulations to all UPS management. They made a ton of $$$ today.

 – About 2 months ago.

So this is my first time ordering multiple items via different delivery services. USPS actually has a fantastic tracking system in my own opinion. I feel like the package was scanned at every...

So this is my first time ordering multiple items via different delivery services. USPS actually has a fantastic tracking system in my own opinion. I feel like the package was scanned at every available opportunity. Fed-Ex has a sub par tracking system. They will scan your product at every fed ex location but that is about it.... All of these items were ordered dec 21st..


But god damn UPS... I understand that it was the holidays and it was bought via Ebay. So i would assume it would take some time for the PRIVATE SELLER to bring it to the required location.

Label Created 12/24/2018 2:18 P.M. United States
Order Processed: Ready for UPS


But come on do they ever update the tracking information? Reading all the other comments online is getting my panties in a bunch.

NH

 – About 2 months ago.

Last month Randy was from Buffalo. What in the Sam Hell is up with these cities & states here?...

Last month Randy was from Buffalo. What in the Sam Hell is up with these cities & states here?

 – About 2 months ago.

Hi,

My name is Randy and I was looking at a few different sites online and came across your site ups-sucks.net. I must say - your website is very impressive. I found your website on the...

Hi,

My name is Randy and I was looking at a few different sites online and came across your site ups-sucks.net. I must say - your website is very impressive. I found your website on the first page of the Search Engine.

Have you noticed that 70 percent of visitors who leave your website will never return? In most cases, this means that 95 percent to 98 percent of your marketing efforts are going to waste, not to mention that you are losing more money in customer acquisition costs than you need to.
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 – About 2 months ago.

Ordered a package last Wednesdaya from CardKingdom. UPS has received the information, but hasn't done jack shit otherwise. By comparison, USPS has begun shipping my package from Starcitygames as...

Ordered a package last Wednesdaya from CardKingdom. UPS has received the information, but hasn't done jack shit otherwise. By comparison, USPS has begun shipping my package from Starcitygames as of today. When I called UPS Canada, their automated "closed for the holidays" message played, claiming they were re-opening today.

Great job, jackasses! You manage to be more worthless than Canada Post and the USPS

 – About 2 months ago.

They've had my package since Dec 16th. Scheduled delivery Dec 24. Refreshed my phone all day and it said out for delivery. By 6 PM I start worrying. At 6:13 it suddenly changes to "Delayed...

They've had my package since Dec 16th. Scheduled delivery Dec 24. Refreshed my phone all day and it said out for delivery. By 6 PM I start worrying. At 6:13 it suddenly changes to "Delayed for security check." REALLY?! You've had my package since 12/16 and couldn't check it in over a week's time? Christmas Eve is when you chose to do this??? I don't think so. This sounds like a bullshit excuse for my driver not wanting to deliver my package on time. Now nobody in Customer Service will tell me when my Christmas presents will arrive or even where they are. Awesome. Christmas is freaking ruined. Thanks UPS and NEVER AGAIN.

 – About 2 months ago.

My package was scheduled for pickup yesterday between 2 -630pm. Now on day two waiting between 2-630pm and no updates through email, no missed notes on door, and nothing. I actually had 4 more...

My package was scheduled for pickup yesterday between 2 -630pm. Now on day two waiting between 2-630pm and no updates through email, no missed notes on door, and nothing. I actually had 4 more prepaid packages to ship and nothing. Called customer service and still nothing. What a joke!

 – About 2 months ago.

I ordered a package and now on Christmas eve, the tracking is saying that it has been mis sorted and no one knows were it is. So they cannot even tell me when it will be delivered. That's such...

I ordered a package and now on Christmas eve, the tracking is saying that it has been mis sorted and no one knows were it is. So they cannot even tell me when it will be delivered. That's such bull, guess my daughter and wife is up for a disappointment on Christmas morning. Thanks ups for screwing up our holiday!!!!!

 – About 2 months ago.

Happy Christmas Eve All!

UPS should have over 99% of their system cleared out today.

Hope Santa is good to y'all....

Happy Christmas Eve All!

UPS should have over 99% of their system cleared out today.

Hope Santa is good to y'all.

 – About 2 months ago.

I paid for 3 day shipping through UPS my package went out on the 17th...its the 23rd and I'm still waiting on my package and an expected delivery date! Such bulls**t! This was a Christmas present...

I paid for 3 day shipping through UPS my package went out on the 17th...its the 23rd and I'm still waiting on my package and an expected delivery date! Such bulls**t! This was a Christmas present which should have gotten here in time no problem...I absolutely hate UPS and will always chose FedEx if given the chance. The stupid UPS deliveries never even come until 8-9pm usually after 9! This company is a joke and nobody wants to be held accountable. The delivery drivers are lazy as f**k also and cant even ring or knock on the door when they drop a package off...which usually isnt until 9pm, is it that hard to let someone know so the package isnt sitting out all night?????

 – About 2 months ago.

Truth is from long-term UPS car washers to District Manager. Every single one is a dirt bag & that's the truth. Not a one is a 'great person'.

This is true and factual and...

Truth is from long-term UPS car washers to District Manager. Every single one is a dirt bag & that's the truth. Not a one is a 'great person'.

This is true and factual and they laugh at this website. They couldn't care less about you or your issue.

 – About 2 months ago.

I ordered something by ground, it went out the 18th, made it all the way across rhe country in 2, just so it sit at my local for the next 8 days. It was supposed to be delivered Saturday, after being...

I ordered something by ground, it went out the 18th, made it all the way across rhe country in 2, just so it sit at my local for the next 8 days. It was supposed to be delivered Saturday, after being randomly upgraded from Monday to Saturday. It was going to be handed over to USPS but UPS decided to deliver it themselves. I saited all day for it never to show up and big suprise, they were then uncertain of the delivery because when I called they did not know if it was on a truck or not. Turns out it never was and now the delivery date is now Friday, a full 4 days afterit orignally was going to be delivered. Good job UPS! Apparently Upgrade means a now 4 day delay in you all's book.

 – About 2 months ago.

I am so sick of ups miss delivering my packages! And of like 20 I only got one back from the house, similar to my address! You cannot trust they will get your packages delivered, if you need a...

I am so sick of ups miss delivering my packages! And of like 20 I only got one back from the house, similar to my address! You cannot trust they will get your packages delivered, if you need a signature, forget about that, they just drop them off, no knock or anything! I am sick of companies that use them and have no options,so have had to drop some places because of the contracts they keep renewing...and when an issue is up they just leave it in your court to deal with their mistakes. I even had this guy at a miss delivered address sign my name for it...ups went to recover and they guy didn't answer the door and so then they toss it to me...I, me I can call the cops on him. What is wrong with this company. Everything. Now you might expect and occasional mess up, but a 50/50 is ridiculous! I have had companies not want me to order with them because of UPS problem with deliveries(and they offer no other options so what's with that huh). I sometimes wonder if they are in cahoots with the person they keep delivering my packages to, it's always the same freaking house. And maybe porch pirate pals too because they don't take it to the door or get signatures, and keep it as close to the edge for an EZ run by instead of going the 20 feet down the porch to my door! I am so PO'd at ;having to deal with this...they just make shopping and the holiday's a nightmare.
Its like our money and time mean nothing to them.

 – About 2 months ago.

Absolutely Clueless
2 Christmas's in a row screwed over by their lack of accountability
An overnight letter sent from an address 1 hour away from my house was lost. Money for...

Absolutely Clueless
2 Christmas's in a row screwed over by their lack of accountability
An overnight letter sent from an address 1 hour away from my house was lost. Money for Christmas presents in it.
They lost it, it went to Louisville Ky
Then back to NH. I was scheduled for Saturday delivery.
So they re-schedule for Monday between 3:45 and 7PM
Talking about blood boil.
You would think they would say boy did we screw up lets get this to the poor bastard first thing in the am.
You know where this story is going if you have experience.
So if the driver is running behind deliveries on Monday, they turn into a pumpkin at 8pm and go back to UPS the day is over and guess what. I dont get my frigggin package again, Arseholed through and through.
OK so lets now take a gamble what are the chances a package scheduled on Christmas eve between 3:45pm and 7:45pm are delivered on time or even make it to my house? Between Zero and Zero

Why do I say this? because of experience!

Another warm and fuzzy UPS story to tell in a commercial




 – About 2 months ago.

1-800-PickUPS press '0' and then press '0' again to get a "Live Agent". ...

1-800-PickUPS press '0' and then press '0' again to get a "Live Agent".

 – About 2 months ago.

Can't get to a live person. Impossibly stupid phone system keeps telling me to say my tracking number, but their system doesn't recognize my voice. I speak very clear midwestern English thank...

Can't get to a live person. Impossibly stupid phone system keeps telling me to say my tracking number, but their system doesn't recognize my voice. I speak very clear midwestern English thank you very much. No option to actually get to an agent. I just need a simple explanation of where on earth my package went when it wasn't "signed for" at the post office. Aaugh! Amazon you are failing me and so is UPS.

 – About 2 months ago.

Another way is asking a different UPS driver/employee for the local number. Often, if the concern is not about them. They enjoy duvulging information.

There's also UPS on Twitter but...

Another way is asking a different UPS driver/employee for the local number. Often, if the concern is not about them. They enjoy duvulging information.

There's also UPS on Twitter but not recommended by me personally.

If you can, try to just put it all aside and let it go. Everybody is a bit on edge during the holiday season. If it happens again, then yes, you should contact UPS.

 – About 2 months ago.

E-mail them or call 1-800-PickUPS is the standard method. However, if you call The UPS Store you can at times get the local number. Remember, The UPS Store is a franchise and really isn't...

E-mail them or call 1-800-PickUPS is the standard method. However, if you call The UPS Store you can at times get the local number. Remember, The UPS Store is a franchise and really isn't contacted to concerns regarding drivers. If you get the local number you'll want to talk directly with the Center Manager and not part-time employees that answer the phone. Keep in mind by calling locally, you'll or UPS corporate will have no record you called as you would from a 1-800 or e-mail notification. So it's purely up to the Center Manager's discretion to follow-up. Also, try calling the 26th to get their full attention of your concern.

 – About 2 months ago.

Does anyone know how to get hold of a person of authority at UPS.
I had a driver block my private lane and threaten me and when I tried to report it, the dispatcher told me the driver said I...

Does anyone know how to get hold of a person of authority at UPS.
I had a driver block my private lane and threaten me and when I tried to report it, the dispatcher told me the driver said I threatened him first. Funny thing is I have a witness who stood there disbelieving the arrogance and stupidity of the driver. Everytime I wait on hold for 40 + minutes only to talk to someone in India who doesnt understand what Im asking for.
Is there a corporate number or any other number than the 5877 number?
I cant believe how much of a runaround they give you. Has anyone ever ran a company with such shitty customer service?

 – About 2 months ago.

Ordered a switch friday the 14th, where the f%@k is it?

f%@k knows. Might not be here till after christmas!...

Ordered a switch friday the 14th, where the f%@k is it?

f%@k knows. Might not be here till after christmas!

 – About 2 months ago.

This is a f%@king joke. Every time it says address is wrong, I go to customer service center and correct them tell them the details ask them to note it and they f%@k it up again and again. I wont get...

This is a f%@king joke. Every time it says address is wrong, I go to customer service center and correct them tell them the details ask them to note it and they f%@k it up again and again. I wont get my package that I needed for my 3 week trip. My f%@king EYEGLASSES. f%@k UPS

 – About 2 months ago.

Package sent to me via 2day air. Well, it's now 3 days and still no package. Been on hold for "Customer Service" for more than an hour. I tracked the driver today and he drove by my house...

Package sent to me via 2day air. Well, it's now 3 days and still no package. Been on hold for "Customer Service" for more than an hour. I tracked the driver today and he drove by my house and later I get a message saying "emergency, we cannot deliver your package." The guy's truck showed up on the UPS tracker a 1/2 mile north of my house and then 45 minutes or so later it's south of my house. Then about 1/2 hour later - when it's 9:30 and he probably wants to quit for the night - there is magically some emergency. Yeah, right. Who knows when the package will arrive? It's not Xmas stuff; it's important work papers and my school uses UPS. I'll make sure that the next time they use FedEx. Ridiculous.

 – About 2 months ago.

Feel free to vent! There is no character limit!...

Feel free to vent! There is no character limit!

 – About 2 months ago.

Only UPS could make USPS seem efficient and reliable. Thank God for FedEx....

Only UPS could make USPS seem efficient and reliable. Thank God for FedEx.

 – About 2 months ago.

On my third 5 hour window day of UPS not showing up...app says they showed up 1 hour after their 5 hour window and didn't leave notices either day. On hold for 45 minutes for customer service...

On my third 5 hour window day of UPS not showing up...app says they showed up 1 hour after their 5 hour window and didn't leave notices either day. On hold for 45 minutes for customer service which has now been moved to the Phillipines. They aren't supposed to try to deliver to business addresses at the 630-800pm times they have been trying. I hope Amazon eats them alive and puts these union losers down for good.

 – About 2 months ago.

Called and held for 45 minutes about a package that was out for delivery all day and suddenly became delayed. Rescheduled it said. I called to get an explanation and when I finally reached a live...

Called and held for 45 minutes about a package that was out for delivery all day and suddenly became delayed. Rescheduled it said. I called to get an explanation and when I finally reached a live person they hung up on me.

 – About 2 months ago.

UPS IS f%@kING RETARDED... they were suppose to pick up a package... they promised at 1, then 5, then by 7pm.... then I call them and they said "oh no one told you" i said what? they said...

UPS IS f%@kING RETARDED... they were suppose to pick up a package... they promised at 1, then 5, then by 7pm.... then I call them and they said "oh no one told you" i said what? they said "we knocked but no one answered" i checked my camera... NO ONE EVEN CAME TO THE DOOR. then i get upset and the ups lady on the phone says "maybe UPS is not for you" ...
UPS ARE A BUNCH OF f%@kING SCUM BAGS.. THEY HAVE f%@kED UP LITERALLY 6 times in a ROW. I HATE THEM SO MUCH. SHIT BAG COCK SUCKER MAGGOTS. THEY TREAT THEY'RE CUSTOMERS THIS BAD IMAGINE WHAT THEY TREAT THEIR EMPLOYEES LIKE. f%@kING ASSHOLE c*nt BAGS.

 – About 2 months ago.

My package has been in town for 4-5 days and Everytime they try to deliver it to my apartment complex they don't leave a notice of attempted delivery. Every day they just drive by my apartment...

My package has been in town for 4-5 days and Everytime they try to deliver it to my apartment complex they don't leave a notice of attempted delivery. Every day they just drive by my apartment without attempting to drop off the package. Called customer service they said that it would come the next day but it never does. Such poor service especially around the holidays when they should be on top of their game for that sh*t

 – About 2 months ago.

absolutely f%@king trash service, my package departed almost 4 hours ago from a city that's literally about 35 min from my house. This is absolutely f%@king pathetic and their incompetence...

absolutely f%@king trash service, my package departed almost 4 hours ago from a city that's literally about 35 min from my house. This is absolutely f%@king pathetic and their incompetence astonishes me. If i had known that it was going to take this long, I would have drove up there my damn self to pick up my phone. UPS is the worst

 – About 2 months ago.

Why in the world would UPS put a new label with a distant address in another city over top of my address? It was even signed for! It was signed for by somebody named Carter with no last name. My name...

Why in the world would UPS put a new label with a distant address in another city over top of my address? It was even signed for! It was signed for by somebody named Carter with no last name. My name is Christopher. Oh, well, still time to re-buy the Grand-kids Christmas presents (today is the 21st). Of course, since Toys Ae Us is out of business, who know what I can still find?
Damn you UPS!

 – About 2 months ago.

Update: it’s been a week and not 1 return call from anyone at UPS. They just don’t care. We were able to get the Lawnside, NJ PD to take a report but after so much time I am not hopeful the thief...

Update: it’s been a week and not 1 return call from anyone at UPS. They just don’t care. We were able to get the Lawnside, NJ PD to take a report but after so much time I am not hopeful the thief will be held responsible. UPS continues to pay them while they freely steal our packages.

UPS employee in Lawnside, NJ sorting facility stole my package and spent the gift cards for my Grandchildren’s Christmas & son’s Birthday in nearby stores. UPS has done nothing and said they will not call police. This is covering up a crime.

 – About 2 months ago.

I purchased a $3k Gold Bracelet for my wife for Christmas and UPS called me today to tell me that they LOST IT. This was after several phone calls to the Shipper & UPS since Tuesday trying to find...

I purchased a $3k Gold Bracelet for my wife for Christmas and UPS called me today to tell me that they LOST IT. This was after several phone calls to the Shipper & UPS since Tuesday trying to find out why I hadn’t received it on schedule. I’ve had it with this company. They’re one of the worst companies out there and should get out of the shipping business. It wouldn’t surprise me at all if one of their Xmas helpers took it or someone stole it off of his official UPS Golf Cart delivery vehicle that they’ve been using here in S CA for the past several years along with the Trucks.

 – About 2 months ago.

ups truck pulled up, I went out on the porch and it drove away. checked the tracking and the status was "delivered- left on porch". how could it be left on the porch when I was standing on...

ups truck pulled up, I went out on the porch and it drove away. checked the tracking and the status was "delivered- left on porch". how could it be left on the porch when I was standing on it and the driver never got out of the truck? tired of dealing with them as this is not the first time we have had problems with them. investigation launched but no other info.

 – About 2 months ago.

UPS is just garbage. They change delivery times to when I'm not home three times in a row. I have to PAY THEM to pick a better time. I am not sitting home 8 hours a day for these bozos....

UPS is just garbage. They change delivery times to when I'm not home three times in a row. I have to PAY THEM to pick a better time. I am not sitting home 8 hours a day for these bozos.

 – About 2 months ago.

UPS just keeps rescheduling the day they will drop it off. Third goddamn time! Luckily I am not traveling this year or I'd be pissed. I used to work for the USPS and the one good thing about...

UPS just keeps rescheduling the day they will drop it off. Third goddamn time! Luckily I am not traveling this year or I'd be pissed. I used to work for the USPS and the one good thing about their package delivery (don't get me started on the negatives) is that if a package comes into the office, it HAD to be delivered that day. No holding it, waiting till you were in the area etc, it HAD to be delivered. So yeah, xmas sucks and youll see mail carriers out there till 9pm, but at least you got it.

 – About 2 months ago.

UPS Center, Division & Operations Managers have for the better part of the year sat on their butts, coasting their way into retirement. They have not been setting up new accounts and generating...

UPS Center, Division & Operations Managers have for the better part of the year sat on their butts, coasting their way into retirement. They have not been setting up new accounts and generating revenue near as well as they could. It's time for corporate to make secret visits to prove these 'partners' are doing their fair share. No longer reports, spread sheets & conference calls. Real LIVE secretive audits.

My stock has lost $42.84 the past 11-months from its intraday high of $135.53 last January to $92.69 today.

This is unacceptable. Time to revamp the UPS Mission Statement and hold divisions accountable. The hourlies have to do it, why not the center managers that play on their phones all day & go home, shopping, boating or to the gym for 3-hour lunches and then leave at 3pm every Friday.

This company needs some damn leadership! I'm losing $$$thousands$$$

 – About 2 months ago.

What the hell is this "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled" bullshit?? They are 15 miles from my house, out for delivery in morning to...

What the hell is this "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled" bullshit?? They are 15 miles from my house, out for delivery in morning to early afternoon, but at a little after 11am tracking gives this message. What's up with that?

 – About 2 months ago.

UPS is hopeless, they hire incompetent drivers for Holiday help and they rush and don't handle your packages with care. In addition, I made arrangements with the UPS carrier to redeliver my...

UPS is hopeless, they hire incompetent drivers for Holiday help and they rush and don't handle your packages with care. In addition, I made arrangements with the UPS carrier to redeliver my package the next day before1:30pm the driver didn't show up to 2:45pm which made my girl friend late for work. Then they said they would redeliver the next day making the same promise and giving me the same load of BS as I bought previously! Very disappointed with the driver he didn't ring the door bell or knock on the door when delivering packages because he assume we are not at home because we both work. What a waste of time, and money!!!! I bet you UPS stocks are down and for good reason, they hire incompetent drivers that don't know which way is up!!!!

 – About 2 months ago.

I was in taking a sh*t when the UPS guy or girl came and you B-Holes can't wait 3-minutes to wipe & wash to get to the door?

Now I have to drive 23 miles to pick this damn BD gift up....

I was in taking a sh*t when the UPS guy or girl came and you B-Holes can't wait 3-minutes to wipe & wash to get to the door?

Now I have to drive 23 miles to pick this damn BD gift up. I'd wait until tomorrow for redelivery if the party wasn't tonight and now in my car... the F'n battery is dead.

Sob!!!!

 – About 2 months ago.

I have bed-ridden husband. There is somebody at my house 24 hours every day. They won’t knock the door to get signature for a flat envelop. Just leave “come & pick it up” notice in mailbox....

I have bed-ridden husband. There is somebody at my house 24 hours every day. They won’t knock the door to get signature for a flat envelop. Just leave “come & pick it up” notice in mailbox. Attempted delivery? No, they did not. Worst service.. I always avoid using UPS st all cost.

 – About 2 months ago.

just give me my damn package :,( ...

just give me my damn package :,(

 – About 2 months ago.

Boss is taking all of the employees out for Christmas tonight. One of the finest restaurants in the lower 48. Anything of the menu is ours, plus an open bar. They(the owners) only run a smaller...

Boss is taking all of the employees out for Christmas tonight. One of the finest restaurants in the lower 48. Anything of the menu is ours, plus an open bar. They(the owners) only run a smaller operation of 48 total employees. Yet, really feels good to be appreciated.

We normally all get nice gift cards to Ikea or Cabela's. Around $200 per couple. Plus, a personalized gift as well. Wife always loves that. It's been another great year and Friday we close shop at 1pm and don't come back until the first Monday in January.

Merry Christmas everybody. :-)

 – About 2 months ago.

Text said delivered package. Walked outside within 5 minutes no package. Called customer service - it took 30 minutes to get someone! They said as you don't have a local phone we can't trace...

Text said delivered package. Walked outside within 5 minutes no package. Called customer service - it took 30 minutes to get someone! They said as you don't have a local phone we can't trace package, contact driver or help in any way! WHAT? why do I need a local number to get service?!!

 – About 2 months ago.

UPS Stock Down HUGE in the After-Hours

Word is out on the Street.

No $17-million option bonus for Abney this year....

UPS Stock Down HUGE in the After-Hours

Word is out on the Street.

No $17-million option bonus for Abney this year.

 – About 2 months ago.

I waited by my apt entry for almost an hour in order to catch the driver, just to see him as he was putting the “attempted delivery” sticker on the door. I ran out the double doors and by that...

I waited by my apt entry for almost an hour in order to catch the driver, just to see him as he was putting the “attempted delivery” sticker on the door. I ran out the double doors and by that tome he was getting back in his truck. i shouted and tried to wave him down, he looked right at me and drove off. callled and explained, asked to have the package held somewhere where i could pick it up that night. he said the dispatcher would call me, never did. went to the dropoff location and my package wasnt there. called again, on hold again for another 1/2 hour. said that there was never a request to hold the package. again said they would contact the dispatcher and i should be able to still pick up the package tonight. said i should recieve a call within the hour and they would let me know where i can get the package, either tonight or tomorrow morning. 2 hrs later no call. f%@k UPS. the only thing theyve done right is pick a suitable color for their shitty company.

 – About 2 months ago.

Everything I order is sent to my neighbor or lost . Will not ever use them again. Christmas present lost. When I called I got someone in another country. ...

Everything I order is sent to my neighbor or lost . Will not ever use them again. Christmas present lost. When I called I got someone in another country.

 – About 2 months ago.

***Video Proof on UPS delivery driver***

https://www.wdsu.com/article/ups-delivery-driver-caught-on-camera-in-new-orleans-cutting-across-homeowners-lawn/25608497

What this...

***Video Proof on UPS delivery driver***

https://www.wdsu.com/article/ups-delivery-driver-caught-on-camera-in-new-orleans-cutting-across-homeowners-lawn/25608497

What this resident doesn't realize is in "UPS Bonus Centers", this driver for getting in early gets free cash... termed "Production Bonus" & the driver that follows the methods and does the route correctly(in this case going around the block). That driver who knows ales the time is often harassed and/or disciplined by his Supervisor and/or Center Manager.

***This is part of the reason UPS is losing volume to it's competitors such as Amazon, FedEx & USPS***

The top leadership at UPS has been employees since the 1970's and it's not ever changing. They'll write this guy up or suspend him, but only because he got caught. If not caught he's the center managers MIP hero and will be treated financially as such.

 – About 2 months ago.

I moved over six months ago and still cannot use UPS my choice to sign for packages online. I live in an apartment building and they never buzz or call or anything so I never get my packages on time....

I moved over six months ago and still cannot use UPS my choice to sign for packages online. I live in an apartment building and they never buzz or call or anything so I never get my packages on time. Customer service basically says "tough luck." What a trash company.

 – About 2 months ago.

UPS is pretty good at losing small packages such as jiffy bags. A note to all shippers: Do not use jiffy bags; too easy to slip off a belt and be lost for days. I just had this happen. My package...

UPS is pretty good at losing small packages such as jiffy bags. A note to all shippers: Do not use jiffy bags; too easy to slip off a belt and be lost for days. I just had this happen. My package will be delivered to me 3 days late. A 6 x 4 x 4 box is probably the smallest I would use, I do use them.

Let's face it UPS and the others are being bombarded with packages. Even with Saturday delivery things still get screwed up. If it wasn't for their attitude I might give them a pass; but its the same crap every year.

 – About 2 months ago.

Sample delivery shipped from HQ and delivered to wrong company yesterday. Called UPS and they said they would investigate and call me back yesterday by 3pm - no call. Called them back again and said...

Sample delivery shipped from HQ and delivered to wrong company yesterday. Called UPS and they said they would investigate and call me back yesterday by 3pm - no call. Called them back again and said they would investigate and call me back at 3:11pm (what 3:11 pm? weird) - must be reading a script that probably says 3PM with the zeros marked with a slash through them to come up with 3:11 pm. Not that long ago I was waiting for a corp. credit card and was told it was delivered here. I sit at reception and was here all day - I checked online - they delivered to another company in the building so I physically tracked it down myself. Got 2 notices yesterday. 1 was 3rd attempt of delivery - what I was here everyday all week - all day long and nothing was left on the door. No 1st deliver no 2nd deliver. I think the drivers just don't care. Also made a waybill where UPS picks up at another location and delivers to me. Well they attempted to pick up here and I called about 5 times to make sure they would p/u in Calgary - rec. about 3 different p/u confirmations but everyday there was no pickup - someone finally calls me a week after I created the waybill and she is actually calling me from Hamilton and asks me where they are picking up the package from. So I explain it to her again and it was actually delivered almost 2 weeks after I created the waybill.

 – About 2 months ago.

***UPS SCAM EXPOSED***

https://m.youtube.com/watch?v=gnI3KcK9vko

Legitimate proof via video.

What this customer doesn't know is in UPS "bonus...

***UPS SCAM EXPOSED***

https://m.youtube.com/watch?v=gnI3KcK9vko

Legitimate proof via video.

What this customer doesn't know is in UPS "bonus centers", UPS actually rewards service like this by paying the cover driver more cash/free $$$ for getting in earlier and is treated much better than the "normal" or bid driver by his supervisor & center manager.

This is a part of the reason UPS stock is down another 15% in just a short 2-weeks of trading. It's executives from the 1970's at UPS who have maintained the same ironfisted policies over the decades as innovative companies have thrived with technology and a deep understanding how a long-term business grows.

 – About 2 months ago.

Does anyone know how I can stop UPS from accepting deliveries to my house??
I am tired of dealing with STUPID!...

Does anyone know how I can stop UPS from accepting deliveries to my house??
I am tired of dealing with STUPID!

 – About 2 months ago.

High Point NC
WTF is happening at the greensboro hub I live in janestown / approx 10 miles away pacakage was in Greensboro 3 days then they send it to Raleigh 60 miles away what kind of crap is...

High Point NC
WTF is happening at the greensboro hub I live in janestown / approx 10 miles away pacakage was in Greensboro 3 days then they send it to Raleigh 60 miles away what kind of crap is that ur sending the pancake away from me ???

 – About 2 months ago.

Imagine that!! In less than three hours as a supposed 2 day weather delay, the package was out the door after an investigation was opened!! Even the USPS appeared to have their shit together with no...

Imagine that!! In less than three hours as a supposed 2 day weather delay, the package was out the door after an investigation was opened!! Even the USPS appeared to have their shit together with no delays!!

12/14/2018 10:47 A.M. Greensboro, NC, United States Departure Scan

12/14/2018 8:21 A.M. Stonewood, WV, United States We've begun an investigation to locate the package.

12/13/2018 3:00 A.M. - Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.

12/12/2018 4:00 A.M. - -

12/12/2018 1:49 A.M. Greensboro, NC, United States Arrival Scan

 – About 2 months ago.

Ever wanted to know why this company even has a site like this? Well it's obvious! They hire the most incompetent people on the planet and probably dismiss the smart guys applying for the job in...

Ever wanted to know why this company even has a site like this? Well it's obvious! They hire the most incompetent people on the planet and probably dismiss the smart guys applying for the job in actual practice. Shame because we customers get to pay the price. I lost a package and their claims service repeat what is said on the tracking site saying it will arrive someday. ITS BEEN LIKE 2 MONTHS, ITS LOST DO SOMETHING!!

 – About 2 months ago.

Just drove 2.3 miles in town and spotted 4 different FedEx Express Trucks & one FedEx Ground and 0-UPS Trucks.

UPS has lost their mojo. CEO, BoD, Corporate is loaded with 1970's...

Just drove 2.3 miles in town and spotted 4 different FedEx Express Trucks & one FedEx Ground and 0-UPS Trucks.

UPS has lost their mojo. CEO, BoD, Corporate is loaded with 1970's executives. Super Technology companies are eating UPS's lunch.

Amazon, Google, NetFlix, Lyft, Priceline, Airbnb,Apple,Ring... the leftovers and scraps FedEx is quickly taking market share of what's left.

UPS by 2022... way different company. Their executives are set. That's all that matters.

 – About 2 months ago.

I've been with UPS since August & was wondering.

Has anyone received their turkey yet? ...

I've been with UPS since August & was wondering.

Has anyone received their turkey yet?

 – About 2 months ago.

On Fri driver put deep ruts in my yard while delivery to neighbors. Call to complain on Mon to ask if driver would be more considerate in the future. My order was delayed in transit the very next...

On Fri driver put deep ruts in my yard while delivery to neighbors. Call to complain on Mon to ask if driver would be more considerate in the future. My order was delayed in transit the very next week, when I called to find out why was told by the same person the reason was because of my complaint and that safety concerns they had use a different vehicle to bring my packages. Packages were then delivered in Uhaul trailer and the driver trusted the lawn AGAIN in the very same spot!!? Don't complain, UPS will hold your packages hostage then destroy your lawn when they arrive.

 – About 2 months ago.

Ups tracking: label made 2:45 pm Charlotte / shipped 5:45 Charlotte / departed Charlotte 7:12 pm arrived in Greensboro 10:52 pm on 12 dec ... it is 14 dec 11:15 pm no package today so apparently...

Ups tracking: label made 2:45 pm Charlotte / shipped 5:45 Charlotte / departed Charlotte 7:12 pm arrived in Greensboro 10:52 pm on 12 dec ... it is 14 dec 11:15 pm no package today so apparently it’s been in Greensboro ( i live in gboro) for the last 2 days and no movement and ups does not deliver on weekends thx for crap UPS ... fedex from now on ..

 – About 2 months ago.

f%@king package was supposed to be delivered today, but was delayed to Monday, because of bad weather? Most of the snow is melted already and i got my other packages from USPS. What the hell is taking...

f%@king package was supposed to be delivered today, but was delayed to Monday, because of bad weather? Most of the snow is melted already and i got my other packages from USPS. What the hell is taking them so damn long?

 – About 2 months ago.

By some miracle I got the day off today to wait for my package. You know, that insane thing you have to do it you want what you paid for delivered to your house? Waiting from 9 am to 7 pm too afraid...

By some miracle I got the day off today to wait for my package. You know, that insane thing you have to do it you want what you paid for delivered to your house? Waiting from 9 am to 7 pm too afraid to even walk the dogs very far because you know they will try to sneak by you the second you let your guard down..
So that's what I do all day. Tracking says it's en route so it's all worth it. Estimated delivery by end of the day(friday).

Are they still delivering packages at 8 pm? The website sure thinks so! f%@king rasheesh from customer service doesn't think so though. He seems to think it's still in the warehouse.

So now the "new delivery date" will be on monday. GUESS WHO'S WORKING ON MONDAY? I AM! AND THE REST OF THE WEEK! Their closest "access point" is a half a day away from me. They are refusing to leave my package without a signature. I'll try to do the neighbour thing.. How are these drivers not physically assaulted every day? If this turns more messy than it is now I'm going to actually flip out.

 – About 2 months ago.

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

 – About 2 months ago.

Packages inside North Carolina are running several days behind and so far one is estimated to be a week past the original delivery day. Must be some party in Greensboro and Raleigh as they've...

Packages inside North Carolina are running several days behind and so far one is estimated to be a week past the original delivery day. Must be some party in Greensboro and Raleigh as they've been there for days. Everyday I check status, everyday a day is added. I'm glad I ordered my last item today. Ordered from Target today for an in stock item, UPS delivery day Dec 25th.

 – About 2 months ago.

DROVE GROUND for one month until I had a decision to make. Keep driving ground or kill myself ...

DROVE GROUND for one month until I had a decision to make. Keep driving ground or kill myself

 – About 2 months ago.

UPS doesn’t care about your package, I work for the company and they don’t give a shit that I don’t give a shit about your package. It’s funny. Driving ground is a f%@king nightmare most...

UPS doesn’t care about your package, I work for the company and they don’t give a shit that I don’t give a shit about your package. It’s funny. Driving ground is a f%@king nightmare most people can’t do it so all you f%@k off

 – About 2 months ago.


Shipped
DoneTue, Dec 11
Done
In transit
Done
Out for delivery
Estimated delivery
Thu, Dec 13
Tracking details
UPS tracking...


Shipped
DoneTue, Dec 11
Done
In transit
Done
Out for delivery
Estimated delivery
Thu, Dec 13
Tracking details
UPS tracking #1Z2713000350682388
Dec 14, 2018
01:00am
Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
Raleigh, NC
Dec 13, 2018
01:00am
Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
Dec 12, 2018
21:11pm
Arrival Scan
Raleigh, NC
Dec 12, 2018
20:09pm
Departure Scan
Richmond, VA
Dec 12, 2018
01:57am
Arrival Scan
Richmond, VA
Dec 11, 2018
23:00pm
Dec 11, 2018
22:58pm
Departure Scan
Laurel, MD
Dec 11, 2018
21:51pm
Origin Scan
Laurel, MD
Dec 11, 2018
19:10pm PST
Tracking number provided

 – About 2 months ago.

Been waiting for package that was in Raleigh, NC on Dec 12 and has been delayed because of severe weather. ...

Been waiting for package that was in Raleigh, NC on Dec 12 and has been delayed because of severe weather.

 – About 2 months ago.

I've had issue after issue with UPS shipping to my apartment. It all started this summer when I ordered a pair of shoes. They wouldn't ship to my apartment (left no notice slip). They made me...

I've had issue after issue with UPS shipping to my apartment. It all started this summer when I ordered a pair of shoes. They wouldn't ship to my apartment (left no notice slip). They made me drive 45 minutes to an access point to pick up my package. When I got there, they hadn't received the package back from the truck even though when I called they told me to come in at that time. I drove home and back the next day and finally got my package.

Then, I ordered something from amazon. They attempted delivery at my apartment but I was at work. They left a notice slip and it said to sign the back. So I did. They then came back the next day and disregarded the notice slip and left a second one. I stayed home from work the following day just so I could catch them before they gave a third notice.

Recently, I ordered some clothes and got an email notification that my shipping address was requested to be changed. Never requested a shipping change. Called customer service (waited on hold for 30 minutes) and they said that I changed my shipping address, even though I did not. I was charged $5 for the shipping change that I did not do.

I am so done with UPS but it's hard to control where your packages come from ARGH

 – About 2 months ago.

****Prayers Needed****

UPS stock is down -$17 since 12/03/18. ...

****Prayers Needed****

UPS stock is down -$17 since 12/03/18.

 – About 2 months ago.

Avoid at all cost!!! ups opened the package stole 8 out of 90 cells that where inside, repacked it with their tape and now they don't admit anything. Seller and buyer provided evidence that it was...

Avoid at all cost!!! ups opened the package stole 8 out of 90 cells that where inside, repacked it with their tape and now they don't admit anything. Seller and buyer provided evidence that it was well packed when it left the company and that it was sealed when it arrived at the customer.

 – About 2 months ago.

Driver left a note stating a signature was required. Ok, cool. I signed the note with instructions to leave in my garage. Left another note saying that signing the note was not enough. Had to go...

Driver left a note stating a signature was required. Ok, cool. I signed the note with instructions to leave in my garage. Left another note saying that signing the note was not enough. Had to go online or call customer service.

Called Customer service, the automated system is hell and you'll be in a bad mood before reaching an agent. Agent said I had to go online and sign up to release the package.

Website is crap, wouldn't let me login or change my password.

F UPS. Never using them again. They don't give a crsp about It's customers.

 – About 2 months ago.

UPS was able to get my package from Charlotte to Greensboro after a snowstorm but now they apparently cannot get it any further. Here it is 4 days AFTER the storm and they are still claiming weather...

UPS was able to get my package from Charlotte to Greensboro after a snowstorm but now they apparently cannot get it any further. Here it is 4 days AFTER the storm and they are still claiming weather delay. Interesting that no other carriers are having any problems in the area. POS company and that is being nice!

 – About 2 months ago.

My friend had her PASSPORT LOST thanks to UPS!!! The reason they gave her was: sorry, the driver JUST LOST IT SOMEWHERE during delivery. I wonder why UPS still exists.......

My friend had her PASSPORT LOST thanks to UPS!!! The reason they gave her was: sorry, the driver JUST LOST IT SOMEWHERE during delivery. I wonder why UPS still exists....

 – About 2 months ago.

I wrote my address as PO Box, but UPS did not notify me in advance that they don't ship to UPS and took my shipping fee. Then they dropped my important package at the front door of a college dorm...

I wrote my address as PO Box, but UPS did not notify me in advance that they don't ship to UPS and took my shipping fee. Then they dropped my important package at the front door of a college dorm building, where hundreds of random people live, and blames me for not providing a physical address. EXCUSE ME, if you dont take PO Box address, why did you take my order??? Why do I ever have to pay $80 to have my pakage lost????

 – About 2 months ago.

Claimed they attempted delivery at my residence at 10:21 pm......not hardly!
The next day was a weather delay. Amazing......they would come out at 10:21 pm but not during the daytime. ...

Claimed they attempted delivery at my residence at 10:21 pm......not hardly!
The next day was a weather delay. Amazing......they would come out at 10:21 pm but not during the daytime.

 – About 2 months ago.

Did you know there are NO LAWS governing these corrupt shipping companies?!!

SIGN THIS PETITION to let lawmakers know there needs to be strict laws governing ALL shipping companies in the...

Did you know there are NO LAWS governing these corrupt shipping companies?!!

SIGN THIS PETITION to let lawmakers know there needs to be strict laws governing ALL shipping companies in the USA!!!

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

 – About 2 months ago.

I ordered some Cmas items from a hobby store online. Unfortunately they dont tell you who they use for shipping, as I never buy from any company that uses UPS.

I got an email on 12/11/18...

I ordered some Cmas items from a hobby store online. Unfortunately they dont tell you who they use for shipping, as I never buy from any company that uses UPS.

I got an email on 12/11/18 saying my package was delivered to my mailbox (how the hell did they get into my mailbox?)

There was NOTHING in my mailbox and NOTHING at my front door! No note, no NOTHING!

I've been trying to contact UPS for TWO DAYS now, and have NOT BEEN ABLE TO GET A LIVE PERSON!

They have their "customer help line" set up where you CANNOT GET A LIVE PERSON, nor does it contain ANYTHING that is relevant to their fuktard drivers or them purposely LOSING YOUR PACKAGES!!!!

Laws need to be passed to curtail these corrupt shipping companies and their illegal activities!!!
Believe it or not, there are NO LAWS governing these scam companies who charge you for shipping and NEVER DELIVER!!!

 – About 2 months ago.

are stewart is a maroon...

are stewart is a maroon

 – About 2 months ago.

Conference in NOLA, use the UPS store in the Hotel for shipping of my conference goodies. I pack it well with the guy at the counter there, no issues. Got home, 2 coffee mugs broken and they were well...

Conference in NOLA, use the UPS store in the Hotel for shipping of my conference goodies. I pack it well with the guy at the counter there, no issues. Got home, 2 coffee mugs broken and they were well packaged, my box was open at custom. f%@k you UPS thats all.

 – About 2 months ago.

UPS SUCKS BIG TIME. the UPS driver is too stupid to open the gate and drive thru, deliver the package and close the gate on the way out. we have to have a gate to keep livestock on our property....

UPS SUCKS BIG TIME. the UPS driver is too stupid to open the gate and drive thru, deliver the package and close the gate on the way out. we have to have a gate to keep livestock on our property. it's a pain, but that's life. the area manager told me that they are unable to drive to our house to deliver our packages. I HATE UPS.

 – About 2 months ago.

Another time, seems like every time I am to recieve a package by UPS... Several days to a week later it might arrive. I am to the point of requesting ahippers just hire a young boy and a donkey so I...

Another time, seems like every time I am to recieve a package by UPS... Several days to a week later it might arrive. I am to the point of requesting ahippers just hire a young boy and a donkey so I can actually have a dependable, reliable and quality shipping of product.
Simply put....UPS is terrible.

 – About 2 months ago.

Here is why I hate UPS today as opposed to the many other times in the past where I hated UPS: We recently had a really bad snow storm where I live, yet UPS managed to deliver a package for me...

Here is why I hate UPS today as opposed to the many other times in the past where I hated UPS: We recently had a really bad snow storm where I live, yet UPS managed to deliver a package for me successfully Tuesday evening. So why did I get an alert stating that UPS was unable to deliver a second much more needed package that same evening due to bad weather? So I wait until the following day for delivery and, lo and behold, they are unable to deliver it again due to bad weather. At that point I decided to change the delivery location to The UPS Store down the street from me and I think that's what I'm going to do in the future when people make the mistake of Using UPS to deliver my packages. Hopefully they will be able to manage to get it to their own facility.

 – About 2 months ago.

“Out for delivery” had to take off work due to an expensive item needing a required signature. Of course it didn't come today... I hate this carrier this shit happens with them all the time. ...

“Out for delivery” had to take off work due to an expensive item needing a required signature. Of course it didn't come today... I hate this carrier this shit happens with them all the time.

 – About 2 months ago.

Ordered urgent electronic parts, shipped the same day, expecting overnight delivery but two weeks later I am still waiting for a refund. Two days they said I was not available, then it was sent to a...

Ordered urgent electronic parts, shipped the same day, expecting overnight delivery but two weeks later I am still waiting for a refund. Two days they said I was not available, then it was sent to a local pickup store. The two rude women there could not find the parcel so I waited for it to be returned. If UPS cannot deliver how can one expect them to return it?

Others send text messages or tracking maps with a countdown. So I ordered from a competitor overseas and trust I will get better service from FedUp. Arggh!

 – About 2 months ago.

Just at the end of a 3 day epic f%@kup by UPS,

Day 1.... "Can't deliver because of security gate" ... Good one idiots we are at home

Day 1 ... Customer service:...

Just at the end of a 3 day epic f%@kup by UPS,

Day 1.... "Can't deliver because of security gate" ... Good one idiots we are at home

Day 1 ... Customer service: we can redeliver to you tomorrow. Me: can you deliver to my office? CS: Yes!

Day 2 .... When we came at 545pm your office was closed. ... SMH

Day 2 ... customer service: sorry we will do our best to get it to you before 530pm....

Day 3 .... 530... I'm waiting at front of office ... Call customer service: we can't locate the van.... On the call for 5 - 10 mins... Oh sorry it never went out today, it's at the warehouse. Me: oh, ok can I pick it up? CS: sure the warehouse is (at suburb 30 mins away) Me: ok I'll go get it. Thanks.

Arrive at warehouse. It's on the van .... Me: WTH? ... Where's the van.

(Location of van, where I just f%@king came from!)

They did help at the warehouse and the driver actually waited for me until I got a taxi back.

The whole exercise wasted 3 hours and $70 in taxi fares.


f%@k UPS

 – About 2 months ago.

UPS SUCKS BIG TIME BECAUSE
1. Im waiting for a package to be delivered and i wanna track my package. they force me to sign up to their dumb website just to do tracking? and if i wanna change my...

UPS SUCKS BIG TIME BECAUSE
1. Im waiting for a package to be delivered and i wanna track my package. they force me to sign up to their dumb website just to do tracking? and if i wanna change my delivery options, have to sign up for another UPS my choice. freaking ridiculous company.
2. The delivery timing they gave me was between 9am and 10pm. So im suppose to sit at home for 13hours to wait for my package?
3.After waiting for 13hours, my freaking package is still not delivered!!!
THIS IS DRIVING ME NUTS!!!!!

 – About 2 months ago.

I've paid over $200 in shipping to UPS in the last 2 months for everything from Ground to Next Day and UPS has lost and delayed every one and refused to explain. Every time I speak with an...

I've paid over $200 in shipping to UPS in the last 2 months for everything from Ground to Next Day and UPS has lost and delayed every one and refused to explain. Every time I speak with an customer support person they say "If you had a MyChoice membership..." I already have a membership so I'm paying $40 a year for UPS to tell me to get screwed (and pay for the privilege).

 – About 2 months ago.

UPS cannot deliver a package on time or even close if their life depended on it. i as a shipper will use a boy and his donkey long before I lose another costomer to ups, i now believe that ups stands...

UPS cannot deliver a package on time or even close if their life depended on it. i as a shipper will use a boy and his donkey long before I lose another costomer to ups, i now believe that ups stands for Unable Perform shit..

 – About 2 months ago.

Packages bouncing back and forth between depots that are hundreds of kilometres apart. Nonsensical tracking info showing packages departing and arriving to and from multiple locations with in minutes...

Packages bouncing back and forth between depots that are hundreds of kilometres apart. Nonsensical tracking info showing packages departing and arriving to and from multiple locations with in minutes several times a day. Never once has a package met the delivery estimate. They f%@k it up and the delivery estimate disappears so now you have no idea when to expect the package. You call to find out what is going on and the call center just reads the tracking page back to you.

 – About 2 months ago.

I order a present. It ships out UPS and is scanned picked up. I receive it on the exact date it's due to arrive or a day earlier. From pick up to delivery is never more than 7 business days.

I order a present. It ships out UPS and is scanned picked up. I receive it on the exact date it's due to arrive or a day earlier. From pick up to delivery is never more than 7 business days.

Talking hundreds & hundreds of packages over the years. It's borderline amazing.

 – About 2 months ago.

the package was reported as having been delivered to my carport - I don't have a carport
the package was tied to my garbage can in a plastic bag

it is impossible to feed back...

the package was reported as having been delivered to my carport - I don't have a carport
the package was tied to my garbage can in a plastic bag

it is impossible to feed back information to UPSucks
they don't want to know

tell the shipper about it and suggest they use USPS or FedEx who typically do an excellent job
UPSucks

 – About 2 months ago.

Their website makes me go crazy. The information are just so confusing and every time I type something wrong I will need to retype the whole damn address...

Their website makes me go crazy. The information are just so confusing and every time I type something wrong I will need to retype the whole damn address

 – About 2 months ago.

12:10 P.M. is a really good time to deliver packages. Even better when you show up at 12:10 every day for 3 days straight! Oh, that's the best :)...

12:10 P.M. is a really good time to deliver packages. Even better when you show up at 12:10 every day for 3 days straight! Oh, that's the best :)

 – About 2 months ago.

Constantly let down my UPS, they always attempt deliveries and never press my electronic doorbell (if they do they press it and run. Always have to micro-mange my shipments which I do not have time...

Constantly let down my UPS, they always attempt deliveries and never press my electronic doorbell (if they do they press it and run. Always have to micro-mange my shipments which I do not have time for. They need to completely revamp their operations and maybe use their own service to realize how horrible it is.

 – About 2 months ago.

I ordered my package before Thanksgiving, still haven't received it, but wait, they did try to deliver it... early.... when I wasnt home. And it's a package that needs to be signed and cant be...

I ordered my package before Thanksgiving, still haven't received it, but wait, they did try to deliver it... early.... when I wasnt home. And it's a package that needs to be signed and cant be picked up. Maybe dont break your own time frames UPS...

 – About 2 months ago.

I shipped my mother in law to our family reunion in Denver. UPS was unable to charge my account so they put her to work instead of delivering her. Oh, the outrage. Thx UPS. ...

I shipped my mother in law to our family reunion in Denver. UPS was unable to charge my account so they put her to work instead of delivering her. Oh, the outrage. Thx UPS.

 – About 2 months ago.

U better watch what you say, U better watch what U do to me. Don’t get carried away, UPS I can do better than you now go, just go (Fedex). Tom Petty...

U better watch what you say, U better watch what U do to me. Don’t get carried away, UPS I can do better than you now go, just go (Fedex). Tom Petty

 – About 2 months ago.

Doraville GA: 2-day package sent 12/6 paid $79 to ship my dads antique radio from LA. UPS shows just left their LA depot on 12/8 at 8pm. UPS India bargain phone support could give a rats ass. ...

Doraville GA: 2-day package sent 12/6 paid $79 to ship my dads antique radio from LA. UPS shows just left their LA depot on 12/8 at 8pm. UPS India bargain phone support could give a rats ass.

 – About 2 months ago.

Amazon delivering their own packages now, of 56 so far 1 was late Friday. A very polite Amazon rep knocked, delivered and very kindly apologized in person the next day. You’ll die before UPS does...

Amazon delivering their own packages now, of 56 so far 1 was late Friday. A very polite Amazon rep knocked, delivered and very kindly apologized in person the next day. You’ll die before UPS does anything but throw it in your shrubs.

 – About 2 months ago.

UPS sucks, plain and simple. USPS for small stuff, Fedex for big stuff easy peasy. ...

UPS sucks, plain and simple. USPS for small stuff, Fedex for big stuff easy peasy.

 – About 2 months ago.

I paid the brokerage fees online a few days before, however when the driver attempted to deliver it to the mail service for my apartment complex, he left a slip saying he was unable to collect the...

I paid the brokerage fees online a few days before, however when the driver attempted to deliver it to the mail service for my apartment complex, he left a slip saying he was unable to collect the brokerage fee. Called customer service and told them I had paid the duty, and she said she could tell I had but that the drivers used there judgement to deliver the package or not. She said they encourage leaving a note on the door witch I did, driver came and left 3rd slip of paper on the door, now I have to drive half way across the largest city in north America to pick up this package. More then frustrated.

What a poorly run business. I wont use them again if at all possible, and will be moving my business accounts away from them as well. as I have had similar experience.

 – About 2 months ago.

UPS IS HORRIBLE!!!!!!!!!!! hate dealing with them.........

UPS IS HORRIBLE!!!!!!!!!!! hate dealing with them......

 – About 2 months ago.

My husband’s birthday present is now three days late and counting! Thanks UPS!...

My husband’s birthday present is now three days late and counting! Thanks UPS!

 – About 2 months ago.

My UPS nightmare cost well over $1000 and UPS couldn't give a shit. Sent motorcycle gear (helmet, leathers, gloves, etc.) to Vegas in anticipation of Harley ride in Utah. "Guaranteed"...

My UPS nightmare cost well over $1000 and UPS couldn't give a shit. Sent motorcycle gear (helmet, leathers, gloves, etc.) to Vegas in anticipation of Harley ride in Utah. "Guaranteed" delivery on Friday. Didn't make it and no delivery over the weekend. On the rental clock with Harley on Saturday. Hotels for Saturday and Sunday can't be cancelled. So on the hook for an "exotic vehicle" $200 rental per day and hotels more than $700 over the weekend (covering those we couldn't cancel and those for us to stay in while we wait). We wait patiently on Monday, hoping to make up some time. Package finally arrived late Monday afternoon resulting in us not making the hotel on Monday (another can't cancel and another hotel needed to stay in). What's another few hundred dollars to UPS?

When I called to complain and ask what they could do to help, I got a whole lot of not our problem. So I got the pleasure of paying them to ship the package late costing me over $1000.

I have passed on to everyone I know to avoid UPS and I know that many are sending their holiday packages (and on-going packages in the future) via Fed Ex or DHL.

 – About 2 months ago.

Package to be delivered on Tuesday, December 4. Great! Wife had to take off work that day till it showed up, but it would be worth it. Waited all day, never showed. Turns out the package arrived in...

Package to be delivered on Tuesday, December 4. Great! Wife had to take off work that day till it showed up, but it would be worth it. Waited all day, never showed. Turns out the package arrived in Cheyenne where I live the day before on Monday, but it then continued to Missouri???? New delivery date Friday the 7th. Great! I have a doctors appointment that morning that I made over a month ago. Called customer service to change delivery, was told I can’t change delivery until after the first attempt. What!?! Hurried home after the doctors appointment. Of course I missed delivery by 10 minutes. Got on the website now that there’s been a first attempt to try to arrange for delivery alternative. One option was to pay $5.50 to pick it up at the local UPS store. Website wouldn’t except payment. Customer service agent popped up. After many minutes of struggling with this stupid site trying to be able to see all the conversation, the agent processed the delivery change for me. Now the charge is $6.60. Agent said that the package would be available at the local UPS store from 8:00 AM to 4:00 PM the next day Saturday the 8th. I have a busy Saturday planned, so I arrived at UPS UPS store at 8:00. Closed! The 8:00 opening time had been scratched out and 9:00 written in its place. ARRG! Went back at 9:00. Surprise! The package wasn’t there, I was told that the UPS driver had not been there. Had to go about my day. Returned shortly before they closed at 4:00 PM. Guess what? The package never made it to the UPS store. Tracking now shows delivery to access point pending, location unknown. We’ll see what happens next week.

 – About 2 months ago.

Waiting for a delivery, very excited child. Item said out for delivery . We were having breakfast and waiting on my front porch, right next to our only door. Suddenly the tracking changed to...

Waiting for a delivery, very excited child. Item said out for delivery . We were having breakfast and waiting on my front porch, right next to our only door. Suddenly the tracking changed to delivered. My wife and I looked at each other. The tracking message said "signed by driver. left by front door" ??? Really ....my time stamped security video proves that nothing had been delivered to my address. I called UPS customer service twice and still waiting for a promised call back. Did the driver decide to keep my package ? Did he leave it at the wrong house ?? It was a 45 pound box, not easy to misplace. Still waiting for an answer, Never Again UPS !!! If the driver does not want to do his or her job, there are many people who would love it !

 – About 2 months ago.

I paid the brokerage fees online a few days before, however when the driver attempted to deliver it to the mail service for my apartment complex, he left a slip saying he was unable to collect the...

I paid the brokerage fees online a few days before, however when the driver attempted to deliver it to the mail service for my apartment complex, he left a slip saying he was unable to collect the brokerage fee. Now I have to wait all weekend for my shipment.