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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 2,861 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2014)
$8.3m (SEC DEF 14A Filing)

 – About 3 hours ago.

I was boning my boyfriend...and ups showed up.....

I was boning my boyfriend...and ups showed up..

 – About 3 hours ago.

My choice notification for a package to be delivered Wednesday. Package came from TX, and was in north Denver Hub Tuesday night. Misrouted back to TX, over KY, and then back to Denver Hub. Status...

My choice notification for a package to be delivered Wednesday. Package came from TX, and was in north Denver Hub Tuesday night. Misrouted back to TX, over KY, and then back to Denver Hub. Status shows 'on time' for delivery today (Thu) - yeah right. Package hasn't moved from Northern Denver hub to south hub all so won't be delivered today.

Great performance.

 – About 3 hours ago.

I got a message that Ups delivery has been delayed in Portland due to weather related natural disaster. I am not far from Portland and it is a perfect weather day! If there was a disaster I would...

I got a message that Ups delivery has been delayed in Portland due to weather related natural disaster. I am not far from Portland and it is a perfect weather day! If there was a disaster I would know about it. Better for Ups to remain silent rather than make up lame BS stories...

 – About 9 hours ago.

I wish I knew what the Emergency / Conditions were that made a delivery from California to Oregon scheduled for delivery today delayed. It says it was in Portland after 11 last night, but I think it...

I wish I knew what the Emergency / Conditions were that made a delivery from California to Oregon scheduled for delivery today delayed. It says it was in Portland after 11 last night, but I think it has to go to Tualatin first before it comes here? Anyway, I am still hoping. I really need the materials and the folks who sent it lagged a week before shipping and customers are already grumped.

 – About 14 hours ago.

That dumbass from California...the shipper requires a signature...you dumb f%@k....bitch at your shipper for asking for a signature...you cum guzzling gutter whore ...

That dumbass from California...the shipper requires a signature...you dumb f%@k....bitch at your shipper for asking for a signature...you cum guzzling gutter whore

 – About 18 hours ago.

These idiots from ups require a signature for a a t-shirt but leave a $1500 laptop in the front door were any crackhead can steal. another excuse is not able to enter apt building. I don't see how...

These idiots from ups require a signature for a a t-shirt but leave a $1500 laptop in the front door were any crackhead can steal. another excuse is not able to enter apt building. I don't see how the guy that dumpster dives has no problem getting in.

 – About 1 Day ago.

I'll endure a ton of sweat for a superior paycheck and healthcare. You can keep your lil van, lil guy. ...

I'll endure a ton of sweat for a superior paycheck and healthcare. You can keep your lil van, lil guy.

 – About 1 Day ago.

No doubt Fedex is better...don't get paid as much..but gosh darn it..got AC in them sprinters...couldn't imagine driving around in them diarrhea colored trucks..damn nut sac stuck to your...

No doubt Fedex is better...don't get paid as much..but gosh darn it..got AC in them sprinters...couldn't imagine driving around in them diarrhea colored trucks..damn nut sac stuck to your inner thigh..rather make what I make then have to drive around in ball soup and swamp ass all day

 – About 2 days ago.

@Rosemead, CA commenter:

Your personal sex doll required a signature, but you were not home. ...

@Rosemead, CA commenter:

Your personal sex doll required a signature, but you were not home.

 – About 2 days ago.

UPS you f***ing suck, they came in though my gate, came to my door step, and just leave a sorry I'm a f***ing retard notice, I would prefer fed ex and usps because ups doesn't even try, we...

UPS you f***ing suck, they came in though my gate, came to my door step, and just leave a sorry I'm a f***ing retard notice, I would prefer fed ex and usps because ups doesn't even try, we know its summer, it's hot, suck it up ups. @$$ headed-short wearing-jack offs

 – About 2 days ago.

@Oakland, CA commenter:

Go f%@k yourself, loser. ...

@Oakland, CA commenter:

Go f%@k yourself, loser.

 – About 2 days ago.

I paid almost $200 to send my package overnight and I get this message: Due to operating conditions, your package may be delayed. / The package will be forwarded to a UPS facility in the destination...

I paid almost $200 to send my package overnight and I get this message: Due to operating conditions, your package may be delayed. / The package will be forwarded to a UPS facility in the destination city.

 – About 3 days ago.

Glad it happened
Taking I big crap on the memorial
#shouldhaveemptledclip...

Glad it happened
Taking I big crap on the memorial
#shouldhaveemptledclip

 – About 3 days ago.

Where is the mail delivery today 6/19/17 for Salt Point, NY?...

Where is the mail delivery today 6/19/17 for Salt Point, NY?

 – About 3 days ago.

Work slowdown? Package was scheduled for delivery Friday, rescheduled for Monday, June 19th. Never delivered and no notice of late delivery?
What's going on?
...

Work slowdown? Package was scheduled for delivery Friday, rescheduled for Monday, June 19th. Never delivered and no notice of late delivery?
What's going on?

 – About 3 days ago.

f%@k UPS. Just spent a lot of money on a computer and the box came OPENED and the top of the tower BENT. Now I'm just stuck with the computer this way since it'll probably just get damaged...

f%@k UPS. Just spent a lot of money on a computer and the box came OPENED and the top of the tower BENT. Now I'm just stuck with the computer this way since it'll probably just get damaged even more if I send it back to get repaired. THANKS FOR RUINING A 1200 DOLLAR PURCHASE f%@kING UPS

 – About 3 days ago.

Whenever ups says late trailer it's true they have late trailers all the time based on staffing shortages and weather, in saying that demand a refund for shipping and all is well ...

Whenever ups says late trailer it's true they have late trailers all the time based on staffing shortages and weather, in saying that demand a refund for shipping and all is well

 – About 4 days ago.

We are a UPS shipper! We PAID to send a letter overnight for Saturday delivery. On Sunday the letter was still not delivered and UPS listed on their tracking site as a Next Business Day...

We are a UPS shipper! We PAID to send a letter overnight for Saturday delivery. On Sunday the letter was still not delivered and UPS listed on their tracking site as a Next Business Day Delivery!?!
I am sure you would not be suprized to find out UPS told us, a UPS shipper, we could go fly-a-kite.
ON REFUND!!!!!!!!!!!!!!

 – About 4 days ago.

The number of comments here from defensive UPS employees testifies to the cultural disconnect that company has with its since of service to their customers....

The number of comments here from defensive UPS employees testifies to the cultural disconnect that company has with its since of service to their customers.

 – About 4 days ago.

UPS has made a conscious business decision to provide poor service. That is, they have decided what they want to do well and what they don't care about. Delivering packages quickly is one of the...

UPS has made a conscious business decision to provide poor service. That is, they have decided what they want to do well and what they don't care about. Delivering packages quickly is one of the things UPS does not care about. They don't mind that packages sit for 40 hours from Friday to Monday, and there isn't a fan thing we can do about it. They also don't mind that they provide an extremely limited time window and limited flexibility for a customer to pick up a package over the weekend.

 – About 4 days ago.

San Francisco customer still waiting 4 days for a business delivery parts order and I'm hope a few more brown shirts get what coming in the days ahead
#f%@kyouidontcareaboutyoursorepussy...

San Francisco customer still waiting 4 days for a business delivery parts order and I'm hope a few more brown shirts get what coming in the days ahead
#f%@kyouidontcareaboutyoursorepussy

 – About 4 days ago.

You are only a tough guy hiding behind a keyboard!
I want to see you go to UPS Hub and say that to the Employees themselves, but we know you wont.
You are just a coward chicken!

You are only a tough guy hiding behind a keyboard!
I want to see you go to UPS Hub and say that to the Employees themselves, but we know you wont.
You are just a coward chicken!
BABWAAK, BABWAKKK!

 – About 4 days ago.

UPS sucks so bad, they deserved that shooting in SF....

UPS sucks so bad, they deserved that shooting in SF.

 – About 5 days ago.

People need to chill out! It's just a pkg for Pete's sake! The sun will still come up tomorrow! Don't make me tell you again, or I'll use ALL CAPS next time!...

People need to chill out! It's just a pkg for Pete's sake! The sun will still come up tomorrow! Don't make me tell you again, or I'll use ALL CAPS next time!

 – About 5 days ago.

****All these complaints on this site GO NOWHERE**** This was just set up so you can bitch into cyberspace. No UPS operations or management is looking, contacting you back on this site. You'd be...

****All these complaints on this site GO NOWHERE**** This was just set up so you can bitch into cyberspace. No UPS operations or management is looking, contacting you back on this site. You'd be better off traveling to Jupiter and start screaming into a windstorm.

Call 1-800-PICKUPS, and voice your concern. This site helps you in no way, other than to blow off steam.

Have a nice day. :)

 – About 5 days ago.

Here's a brain buster. I ordered something Wednesday. The site claimed free 2 day shipping. When I ordered last time. That was true to a point. UPS took 3 days. So, I figured things would be...

Here's a brain buster. I ordered something Wednesday. The site claimed free 2 day shipping. When I ordered last time. That was true to a point. UPS took 3 days. So, I figured things would be simple. I was wrong. The package was shipped Thursday night at 7:28PM from a few states away down to about an area 1hr 30min away by 7:55AM. Cool. They then take it to an area that's about 30min away. Cooler. They then take it alllllllllllllllll the way down to an area that's an 1hr away. Now. Wait a minute. How does that make sense. Why drive my package PAST me. Then hold my package, for what is going to be a FULL 24 HOURS (in approximately 10 minutes as of my typing this. Technically 31 hours. Since it's had no movements since 2:45PM yesterday) when it COULD just be here if they took it to the facility closer to my area? Which was what they did last time. The package got to the same place that is 1hr and 30min, but they brought it straight to my local facility. And it was here in the technical two days it was suppose to be. But. By the looks of it now. UPS is going to be keeping my package until it's expected date of Monday despite it getting here ON TIME on FRIDAY like it was supposed to. If any of the disgruntled employees defending the company would like to explain this to me, it would be much appreciated. This is gonna be a long weekend.

 – About 5 days ago.

2 day air saver means 2 BUSINESS days, not weekends jeez...

2 day air saver means 2 BUSINESS days, not weekends jeez

 – About 5 days ago.

So I ordered a package with 2 Day Air Saver, yeah?
It's supposed to ship today.
They won't ship it until Monday.
I'll be honest, I really feel like I got duped because my...

So I ordered a package with 2 Day Air Saver, yeah?
It's supposed to ship today.
They won't ship it until Monday.
I'll be honest, I really feel like I got duped because my shipper didn't want to put Saturday Delivery on the package, and just because of their package ignorance, UPS won't give me the shipping I paid for. What a waste of money. I'll make sure not to pay extra for quicker delivery next time, since it doesn't seem to be worth it if I just end up being swindled.

 – About 5 days ago.

Its funny how all these people complain, welll if the stuff was that important to you. Then i have a suggestion, get up off your lazy f%@king ass and go to the store and get it.
Also, late...

Its funny how all these people complain, welll if the stuff was that important to you. Then i have a suggestion, get up off your lazy f%@king ass and go to the store and get it.
Also, late packages are not ways our fault, don't forget, we are not the company distributing the products, we wait on those companies to give us their stuff so we can ship them.
Either way, keep bitching, i have a job and like many said, if you can do it better then step up you f%@king bitches

 – About 5 days ago.

If anybody on this dumbass site don't like how UPS does it. Got to fedex I promise you will be crawling back...

If anybody on this dumbass site don't like how UPS does it. Got to fedex I promise you will be crawling back

 – About 5 days ago.

I love my job! As a UPSer of 16 years, ya'll bitch and complain can kiss my ass!...

I love my job! As a UPSer of 16 years, ya'll bitch and complain can kiss my ass!

 – About 5 days ago.

As a UPS driver, here are my thoughts: Those with a legitimate gripe, sorry about that. To those that order packages to be delivered: thanks for keeping me employed. To all of you that are pissed...

As a UPS driver, here are my thoughts: Those with a legitimate gripe, sorry about that. To those that order packages to be delivered: thanks for keeping me employed. To all of you that are pissed about when your package showed up: GET UP OUT OF YOUR CHAIR,GO TO THE STORE & BUY IT... like the rest of us that need something right this minute.

 – About 6 days ago.

10 Days to get a simple f%@king air filter from CA to MA. "oh, we had a late trailer so we are trying to adjust to delver your package as quickly as possible" Late trailer my f%@king ass!! If...

10 Days to get a simple f%@king air filter from CA to MA. "oh, we had a late trailer so we are trying to adjust to delver your package as quickly as possible" Late trailer my f%@king ass!! If I had a dollar every time I heard that late trailer line from them i'd have enough to buy UPS and their jerkoff counterpart FEDEX and merge them together and call it... FEDUP!

 – About 6 days ago.

I love how when you are supposed to be home to sign for a package that you ordered and you are not there, we leave a notice saying have to be present to sign for and you still sign the back even after...

I love how when you are supposed to be home to sign for a package that you ordered and you are not there, we leave a notice saying have to be present to sign for and you still sign the back even after we marked it that you had to be present. Next day when we re attempt you don't get your package again, because you failed to follow simple instructions by simply reading the note. So you customers sometimes cause yourself unessesary steer.

 – About 6 days ago.

Imagine the busiest "to do" list you ever had on a Saturday then multiply it by 5 days And then multiply it by 1000 And see if you can get it done. Y'all have ZERO clue on how much we...

Imagine the busiest "to do" list you ever had on a Saturday then multiply it by 5 days And then multiply it by 1000 And see if you can get it done. Y'all have ZERO clue on how much we get done while you stand around at the water cooler talking about how tuff the office life is. f%@kIN FAGS!! TRY SOME MANUEL WORK FOR A CHANGE. BITCH!

 – About 6 days ago.

Hey listen up little snowflakes. We do more work before noon than you do in an entire week. Cry, bitch and complain about not getting your toilet paper and dog food at a certain time but remember...

Hey listen up little snowflakes. We do more work before noon than you do in an entire week. Cry, bitch and complain about not getting your toilet paper and dog food at a certain time but remember that we know where you live you little bitches. f%@k YOU

 – About 6 days ago.

I read all these comments about how UPS sucks. People get your head out of your asses!!!! If you can do the job better, go ahead. We process and deliver MILLIONS of packages a day. Yes of course there...

I read all these comments about how UPS sucks. People get your head out of your asses!!!! If you can do the job better, go ahead. We process and deliver MILLIONS of packages a day. Yes of course there are going to be some service errors. The errors are made by shippers themselves ie wrong addresses, bad zip codes, no names on the packages, etc.... And yes UPS has to make these corrections. There will be a delay. Do you make mistakes at your job??? Yes you do. So next time you bitch at your UPS driver, think first. We have no control over how the package lable has been printed with the info. WE JUST TRY TO DELIVER WHAT IS IN THE TRUCK, PROMPTLY!!! We start our route in a pecific area and work our way through the route. Some customers get an early delivery, and some get a later delivery. Try doing this job for a day and then maybe you will understand..... I guarantee none of you whining bastards could do this job!!!

I do an average of 200-230 stops per day with about 350 packages .... Do the math... If I work 10 hrs that's an average of 23 stops per hour. That's a stop every 2+ minutes, non stop for 10 hrs..... No break, no lunch, in 90° heat and/or -20° cold..... While you sit at your desk and take coffee breaks, walk away from your desk when you feel like it. Oh yeah, in a temperature controled office or warehouse..... We are forced to work OT, are you?? You have your 8-4 or 9-5 hours. We never know what our work day will be, Wich means we can't make any social plans during g the week!!!

Nextime you see us on the street be it in the heat or the cold, remember what we do on any given day to get you your precious package!!!

 – About 6 days ago.

Everyone complaining on here can suck my big brown package!!! f%@k yall. You won't ever understand ...

Everyone complaining on here can suck my big brown package!!! f%@k yall. You won't ever understand

 – About 6 days ago.

LIKE the UNITED PACKAGE SMASHERS Page on Facebook .
get an inside look at what really happens while you are waiting for your package to arrive!

LIKE the UNITED PACKAGE SMASHERS Page on Facebook .
get an inside look at what really happens while you are waiting for your package to arrive!
https://www.facebook.com/groups/1119753208037291/

 – About 6 days ago.

LIKE the UNITED PACKAGE SMASHERS Page on Facebook .
get an inside look at what really happens while you are waiting for your package to arrive!

LIKE the UNITED PACKAGE SMASHERS Page on Facebook .
get an inside look at what really happens while you are waiting for your package to arrive!
https://www.facebook.com/groups/1119753208037291/

 – About 6 days ago.

The ignorance and f%@kery on this site is unreal. I have 200+ stops and over 400 packages on my truck; 5 days a week. Delivery drivers are human too. Mistakes get made and there's literally only...

The ignorance and f%@kery on this site is unreal. I have 200+ stops and over 400 packages on my truck; 5 days a week. Delivery drivers are human too. Mistakes get made and there's literally only so much you can do in a day. Then you complain about us being out late, make up your mind. Your pair of shoes or stupid bed in a box can wait another day. Unless it is life or death I am just laughing at you all.

 – About 6 days ago.

Day 3 of San Francisco delivery reshuffling
Yeah I understand something terrible happened
What I don't understand is why are you still scheduling my delivery and sending my package out...

Day 3 of San Francisco delivery reshuffling
Yeah I understand something terrible happened
What I don't understand is why are you still scheduling my delivery and sending my package out and not delivering it
It's day 3 asshats and all that you do is delivery get hot

 – About 6 days ago.

UPS is constantly late (7 PM or later) in my neighborhood (California). When we lived in Georgia we had the same problem. I think they would rather pay the drivers overtime rather than hire an...

UPS is constantly late (7 PM or later) in my neighborhood (California). When we lived in Georgia we had the same problem. I think they would rather pay the drivers overtime rather than hire an additional driver.

I'm getting to like the Post Office more and more and notice they are delivering most of my Amazon orders lately.

 – About 1 Week ago.

The delivery guys are entitled douchbags. You're making over $35 an hour, have free healthcare, dental, vision, pension and 6 weeks of vacation. just deliver the packages. They're such...

The delivery guys are entitled douchbags. You're making over $35 an hour, have free healthcare, dental, vision, pension and 6 weeks of vacation. just deliver the packages. They're such babies.

 – About 1 Week ago.

Two f%@k-ups in a month....

Two f%@k-ups in a month.

 – About 1 Week ago.

Whoever wrote that post about ..I didn't get my package because someone for murdered is a dingdong...

Whoever wrote that post about ..I didn't get my package because someone for murdered is a dingdong

 – About 1 Week ago.

Package from Tamworth, England to Belfast, Northern Ireland.
Spent 3days waiting for this to arrive having to take 2 off work.
Delivery has been ''out for delivery'' each...

Package from Tamworth, England to Belfast, Northern Ireland.
Spent 3days waiting for this to arrive having to take 2 off work.
Delivery has been ''out for delivery'' each day but then is rescheduled.
Absolute joke of a service Royal Mail could do better!

 – About 1 Week ago.

Ordered some shoes from finishline and chose economy shippin(which in ups's mind is ups next day air saver I was suppose to get them yesterday but they changed it to june 16(today) and now it says...

Ordered some shoes from finishline and chose economy shippin(which in ups's mind is ups next day air saver I was suppose to get them yesterday but they changed it to june 16(today) and now it says there's a delay ups sucks, this is the second time this has happened

 – About 1 Week ago.

Three days in a row now that UPS was unable to deliver our AM early packages! Weather in a different state the packages didn't come from and a late flight? Unacceptable when you you pay 300...

Three days in a row now that UPS was unable to deliver our AM early packages! Weather in a different state the packages didn't come from and a late flight? Unacceptable when you you pay 300 dollars to get a rushed order at 8:30am we expect it! Trash company.

 – About 1 Week ago.

Now I've heard it all. UPS are blaming their inability to deliver a package as scheduled in San Jose due to the fact that UPS employees were murdered in San Francisco. Unfreakinbelievable. What...

Now I've heard it all. UPS are blaming their inability to deliver a package as scheduled in San Jose due to the fact that UPS employees were murdered in San Francisco. Unfreakinbelievable. What happened UPS San Jose? When you found out your colleagues in San Francisco were shot on Wednesday y'all thought you'd head to the bar??

 – About 1 Week ago.

I had a washing machine part sent via "Sure Post." Needed it by Friday (which was their delivery time). Tracking confirmed that it was at the LA Hub on Tuesday, great. Wednesday comes and I...

I had a washing machine part sent via "Sure Post." Needed it by Friday (which was their delivery time). Tracking confirmed that it was at the LA Hub on Tuesday, great. Wednesday comes and I check and its been misrouted to Sacramento. I email to call them on it and what do they do, dump it at the nearest USPS facility. Sure Post was supposed to be turned over to my local post office for delivery. How can you be shitty at your job, refuse responsibility and stay in businesses. SMGDH

 – About 1 Week ago.

I bought a computer from cyberpower PC and the package requires a signature. I work all day and I can't change the address to my work address and I can't pick it up at the ups access point. I...

I bought a computer from cyberpower PC and the package requires a signature. I work all day and I can't change the address to my work address and I can't pick it up at the ups access point. I begged the lady to just give me a window bc I live literally 5 minutes from work. I then begged her to deliver it after 3 on Friday. Literally all she said was, "we cannot tell you the time. We cannot guarantee anything." Okay great thanks. Just spent 1000+ on a computer that might get sent back to the sender.

 – About 1 Week ago.

Oh My God I Hate UPS sooo much. I set my delivery option to an access point literally within walking distance of my house. Three failed attempts to deliver during my working hours prior to 6pm when I...

Oh My God I Hate UPS sooo much. I set my delivery option to an access point literally within walking distance of my house. Three failed attempts to deliver during my working hours prior to 6pm when I get home and two hour long phone calls later I am informed that the sender was given the option to only delivery to my address because a signature is required. So now instead of conveniently picking up near me I have to drive to a hub that is far away. I cant stress enough how terrible UPS is. Also I never have these problems with other carriers.

 – About 1 Week ago.

I ordered a package on express delivery supposed to get it in one day but no ! Must wait 3 days for no reason at all !! f%@k ups...

I ordered a package on express delivery supposed to get it in one day but no ! Must wait 3 days for no reason at all !! f%@k ups

 – About 1 Week ago.

Yeah. Ups sucks... Need to wait 3 days for express delivery.....

Yeah. Ups sucks... Need to wait 3 days for express delivery..

 – About 1 Week ago.

I'm not one to even waste my time complaining about business but UPS IS THE WORST SHIPPING SERVICE OUT THERE WITHOUT A DOUBT. Obviously no one within the walls of that place knows how to count...

I'm not one to even waste my time complaining about business but UPS IS THE WORST SHIPPING SERVICE OUT THERE WITHOUT A DOUBT. Obviously no one within the walls of that place knows how to count because I paid for 2 day shipping, and where is my package? Nowhere to be found. Maybe they're traveling by horseback. The customer service was fantastic when I asked what was going on after calling : "Your package will be delivered when the driver reaches your neighborhood." GROUNDBREAKING. ALWAYS STICK WITH FEDEX, actually stick with anything else but UPS. Remember UPS: Un-doing Postage Standards since 1907

 – About 1 Week ago.

Over 2 weeks ago, I ordered something from Best Buy and it was supposed to be delivered on the 7th. UPS Keeps saying it needs a suite number to deliver it, despite 6 phone calls verifying my business...

Over 2 weeks ago, I ordered something from Best Buy and it was supposed to be delivered on the 7th. UPS Keeps saying it needs a suite number to deliver it, despite 6 phone calls verifying my business address at a freestanding building, with two addresses and NO SUITES. Keep in mind UPS delivers here regularly. Today we called and they were going to deliver it to a home we sold 2 months ago and that is nowhere on my UPS account or my Best Buy account as I updated them immediately. How hard is it to look at the number on the box, the number on the building above the door and make sure they match? This is getting totally ridiculous. When you call, it isn't even UPS you get, it's a contracted customer service place that can do nothing more than enter stuff into the computer. I don't know if I will EVER get my package at this point..

 – About 1 Week ago.

UPS constantly has an excuse. At least three times a week we do not get our next day air packages. It is always a late plane or a package missort. and it happens at least three times a week....

UPS constantly has an excuse. At least three times a week we do not get our next day air packages. It is always a late plane or a package missort. and it happens at least three times a week. Absolutely the worst carrier. This never happens with FEDEX or our other carriers.

 – About 1 Week ago.

overnight air life support meds did not get delivered. i'm Dead....

overnight air life support meds did not get delivered. i'm Dead.

 – About 1 Week ago.

Need to pay dutie and tax befor final delivery can be made.. wont let me create a billing account to pay them ( ︶︿︶)_╭∩╮...

Need to pay dutie and tax befor final delivery can be made.. wont let me create a billing account to pay them ( ︶︿︶)_╭∩╮

 – About 1 Week ago.

We are from Indonesia since April 23 2017 (the shipments arrived in Jakarta )but until now June 14 2017 we don't have the shipment , The brokerage always give the same reasons, they have not...

We are from Indonesia since April 23 2017 (the shipments arrived in Jakarta )but until now June 14 2017 we don't have the shipment , The brokerage always give the same reasons, they have not have response from the Indonesian customs & duty yet, We ever send a e-mail at UPS center in USA, still has no response. UPS Jakarta very difficult to contact, Poor responsibility and ability in solving the problem

 – About 1 Week ago.

A second day air shipment from UPS, first attempt was on Friday. On information notice, it is said next attempt will be on the next WEEKDAY. I waited for a whole day at home for the important mail and...

A second day air shipment from UPS, first attempt was on Friday. On information notice, it is said next attempt will be on the next WEEKDAY. I waited for a whole day at home for the important mail and UPS did not show up. The status shows "destination scan". On Tuesday I left home for work and left a notice on my door saying "call xxx-xxxx if no one answers the door" and signed the back of the information sticker indicating the package can be left at the front door. At the end, it is still a normal attempt and saying receiver not available... So I will see if the final attempt would work. I guess I have to wait at home whole day. A total waste of time and money. If possible, NEVER UPS again!

 – About 1 Week ago.

A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your delivery has been rescheduled for the next business day....

A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your delivery has been rescheduled for the next business day.

 – About 1 Week ago.

Was due today June 13 and got "Due to operating conditions, your package may be delayed."
Ups does suck
...

Was due today June 13 and got "Due to operating conditions, your package may be delayed."
Ups does suck

 – About 1 Week ago.

post UPS sucks on Twitter - don't just post here. this will get their attention....

post UPS sucks on Twitter - don't just post here. this will get their attention.

 – About 1 Week ago.

I ordered a item which was supposed to be delivered by UPS. I got an email to say that the item has been delivered. So I went online and it said it had been delivered to my name; and signed for, which...

I ordered a item which was supposed to be delivered by UPS. I got an email to say that the item has been delivered. So I went online and it said it had been delivered to my name; and signed for, which is strange because no parcel had been delivered to me; I raised this issue with UPS and they said they are going to investigate this situation.

Today I got a phone call saying that someone from security is going to deliver me a form that I need to sign to say I didn't receive the item

 – About 1 Week ago.

i ordered 2 packages on ebay. the seller stipulated signature required.

the packages were due to be delivered 6/9/17. the driver was unable to find the address and logged this as an...

i ordered 2 packages on ebay. the seller stipulated signature required.

the packages were due to be delivered 6/9/17. the driver was unable to find the address and logged this as an 'incorrect address'. the packages were scheduled to be delivered 6/12/17.

the driver again did not deliver the items. the stated reason was that the 'recipient was not home'. i saw the truck sitting in my neighbor's driveway. the second and final delivery was scheduled for 6/13/17.

UPS is a monolithic organization that doesn't give a $hit about residential customers. UPS is probably adequate and good for business, but not some residential customers.

i hate the company and would never work for it and will never again pay for shipping via UPS.

 – About 1 Week ago.

I ordered a package from Amazon on June 1 and the expected time of delivery was June 4. I waited two more days just because sometimes things happens but it is now June 12 and no one knows where my...

I ordered a package from Amazon on June 1 and the expected time of delivery was June 4. I waited two more days just because sometimes things happens but it is now June 12 and no one knows where my package is. I travelled back and forth between two different usps places just for them to tell me a bunch of numbers to call (in which no one answers)
What the heck am I supposed to do

 – About 1 Week ago.

No matter how slow they are it t doesn't matter.I think they are the true pony express....

No matter how slow they are it t doesn't matter.I think they are the true pony express.

 – About 2 weeks ago.

Severe weather update caused my package to be delayed, understandable. What isn't understandable is that the package is already located in its destination, but won't be delivered until the...

Severe weather update caused my package to be delayed, understandable. What isn't understandable is that the package is already located in its destination, but won't be delivered until the next business day which is Monday. What I don't get is what makes them so special that they delayed because of rain in Florida. USPS still worked as usual, FedEx as well. UPS just sucks!

 – About 2 weeks ago.

Order packages from Amazon, supposed to be here by the 6th. However I was informed "due to sevre weather" my packages would be delayed. Thats nice but here I am 3 days later and tracking Sri...

Order packages from Amazon, supposed to be here by the 6th. However I was informed "due to sevre weather" my packages would be delayed. Thats nice but here I am 3 days later and tracking Sri says the same thing and when I call no-one know wtf is hapoening with my package. There is always an issue with ups and I can't stand them... Pos company

 – About 2 weeks ago.

Severe weathere conditions. f%@k this bullshit. ...

Severe weathere conditions. f%@k this bullshit.

 – About 2 weeks ago.

OK. So my package was suppose to be here today before I go out of town.. I didn't receive any email notifying me of any changes & when I look to find out why it isn't here, it says Severe...

OK. So my package was suppose to be here today before I go out of town.. I didn't receive any email notifying me of any changes & when I look to find out why it isn't here, it says Severe Weather has kept it from being delivered. There are literally no severe weather issues across the entire country!! It took them 3 days to even pick my package up in CA, which then moved my delivery date from the 7th til today to begin with! Now this sh*t?! I called & spoke with an agent who again informed me that even though there wasn't any satellite data anywhere showing bad weather east of Texas, that it was indeed severe weather that prevented a delivery that was due in NC today!?! WTF?! When I asked when I would get my package, (clearly pulling his answer from thin air to get me off the phone) he told me Monday. I see most complaints here are from CA. I'd be willing to bet my package hasn't even left CA yet. There was only one scan when they picked it up (3 days late). OMG this is ridiculous.

 – About 2 weeks ago.

Paid over $130.00 Dlls "guaranteed" overnight air shipping for 2 packages. Received only 1 package. When I tracked it I got this:

"Due to operating conditions, your package...

Paid over $130.00 Dlls "guaranteed" overnight air shipping for 2 packages. Received only 1 package. When I tracked it I got this:

"Due to operating conditions, your package may be delayed. / The package will be forwarded to a UPS facility in the destination city."

I called UPS and they said that the package did not make it to the "air container" on time. I wonder how this happened as the other package from the same shipper, picked up at the same time made it to the "air container" on time.

When I told them to put it on a plane and deliver it today they said that they could not, and that they will attempt to deliver on the next business day, Which is Monday.

I feel like their attitude is "that sucks, sorry but we can't help". When you pay for Guaranteed Overnight delivery they should deliver no matter what.


 – About 2 weeks ago.

Package delayed by severe weather??? Where???? Anyone can look at a weather map on weather.com and see there is no "severe weather". I ordered 2 items from Wayfair, both items shipped out of...

Package delayed by severe weather??? Where???? Anyone can look at a weather map on weather.com and see there is no "severe weather". I ordered 2 items from Wayfair, both items shipped out of Los Angeles to Jacksonville, FL on the same day. 1 package came Fed Ex and is already here. The other was sent UPS and they cannot tell me when it will be here due to a severe weather event. Tried to live chat and they dropped the chat when I asked them to tell me what the "severe weather event" was. Just tell me why my package is delayed. Tell me that their equipment malfunctioned, tell me that the package was damaged or lost in transit and they are working to resolve the issue, tell me the driver was attacked by killer bees and he dove out of the truck just before it went over a cliff. I do not care, just be honest with me.

 – About 2 weeks ago.

Here is my review for the local UPS service that I received:


"Waiting for a delivery to arrive, they attempted delivery 3 separate days, all at pretty much the exact same time:...

Here is my review for the local UPS service that I received:


"Waiting for a delivery to arrive, they attempted delivery 3 separate days, all at pretty much the exact same time: approx 11am on weekdays. Guess what UPS, people work. On all 3 notices, it wasn't stated in the box that it would be available to pick up from a depot. I checked the tracking today and now it's being 'returned to sender' without any communication to me. Called the 800 number to tell them not to send it back and hold it at the depot... the depot is on the complete other side of the city at the airport! 35km from where I live! This is now going to take more than an hour of driving through the city just to get a package that SHOULD have been delivered directly to my door... you know, since that's what I paid for! HOW does UPS not have a depot in other areas of town?? WHY wouldn't they hold it at said depot after the first or second attempt with info on how/where to pick up instead of leaving that section of the notification blank? It's right there on the stupid thing! USE IT! And with no communication, they're just going to return to sender?? I will never be using UPS to deliver anything and will now avoid ordering from anywhere that does use UPS. What a joke!


**Update! Called UPS and asked why it's being held at that depot instead of one closer to my house. Answer: "idunno." Can I take away the 1 star that I gave??"

 – About 2 weeks ago.

SEXUAL HARRASMENT, plain and simple. The owner of The UPS Store located at 2522 N Proctor Street, Tacoma, WA CANCELLED my business mailbox that I've had for over seven years BECAUSE I...

SEXUAL HARRASMENT, plain and simple. The owner of The UPS Store located at 2522 N Proctor Street, Tacoma, WA CANCELLED my business mailbox that I've had for over seven years BECAUSE I WOULDN'T GO OUT WITH HER and she thought I was talking to one of her employees on the phone. Are you kidding me? Said she couldn't "see me anymore and needed to move on". She is extremely unstable and actually has me concerned for my safety. Please, DO NOT bring your business to this store. UPS Corporate is conducting an formal investigation into the matter but it sounds like she is just going to be "counseled" about it. Do NOT further enrich this woman by bringing your business there. Use N Pearl St or 38th St stores.


 – About 2 weeks ago.

Unaccountable Parcel Service...

Unaccountable Parcel Service

 – About 2 weeks ago.

Bought pole saw on Amazon and had to return it because it looks like UPS dropped it off a three story building. Just received the replacement and it too has been dropped off a three story building. ...

Bought pole saw on Amazon and had to return it because it looks like UPS dropped it off a three story building. Just received the replacement and it too has been dropped off a three story building. UPS guy didn't even ring the door bell. Chicken sh$t.

 – About 2 weeks ago.

Packages are always filthy. Unpack items in the garage to keep from tracking it into the house....

Packages are always filthy. Unpack items in the garage to keep from tracking it into the house.

 – About 2 weeks ago.

These guys are joke. These clowns can't even find an address that is only 6.5 miles away from their distribution center. My 5 year old who is just learning to read found the location on her ...

These guys are joke. These clowns can't even find an address that is only 6.5 miles away from their distribution center. My 5 year old who is just learning to read found the location on her tablet. You dumb asses ever heard of google maps!!! Bunch of Morons. Yeah, they say they ship millions of packages a year but how many really make it to the intended destination?

 – About 2 weeks ago.

UPS sucks because when you flat out ask their customer service people if your package is going to be delivered when they say it is they LIE. ...

UPS sucks because when you flat out ask their customer service people if your package is going to be delivered when they say it is they LIE.

 – About 2 weeks ago.

I have no idea how UPS sucks so bad. DHL can deliver a package from Hong Kong to my door in 4 days but UPS cant deliver a package from one state over in 3 days. Seriously Everyone needs to start using...

I have no idea how UPS sucks so bad. DHL can deliver a package from Hong Kong to my door in 4 days but UPS cant deliver a package from one state over in 3 days. Seriously Everyone needs to start using DHL. They are easily the best service Ive ever used. Will call my cell phone ans ask where I am because they have a package for me. Literally got 4 calls back to back trying to deliver the package the same day.

 – About 2 weeks ago.

I purchased a camera online and was expecting it to be delivered. I came home Friday after work and found a 'delivery attempted' sticky note from UPS on my door, saying they didn't leave...

I purchased a camera online and was expecting it to be delivered. I came home Friday after work and found a 'delivery attempted' sticky note from UPS on my door, saying they didn't leave the package because they needed someone to sign for it, and would attempt delivery again the next business day. Fair enough.

I work during the week and can't be at home during the day -- bizarre lifestyle, I know, but it's never been a problem with FedEx or USPS. I either pick up a package in person, or give permission for the carrier to leave the package without getting a signature.

I looked all over the sticky note and UPS website for any information on picking up the package from a UPS location -- nada. I looked all over the sticky note and website for a phone number to call for customer service -- nada.

The note did have a space on the back where I could indicate that I gave UPS permission to leave the package without getting a signature. I checked the box next to that text, signed and dated the space below, wrote "SEE OVER" on the front of the note, and stuck it back on my door before leaving for work Monday morning. I looked forward to finding the package when I came home.

Instead, I found a second sticky note from UPS, identical to the first, stuck on top of the note I had left out. I was peeved but thought I had done something wrong -- and, on closer inspection, saw that there was a tiiiiiny square on the front of the form that, apparently, I was supposed to check off to indicate that I had filled out something on the back. So I checked off the box, making a giant, heavy check mark in bright pink ink, and checked, signed, and dated the appropriate spaces on the back of the form, also in bright pink ink. I left the note on my door and went to work, again looking forward to finding the package when I got home.

Instead, I found a third sticky note, saying the driver had made a third and final attempt at delivery. The two earlier notes were still on door, untouched. And there's no way I can complain to UPS because there's no customer service phone number or email.

 – About 2 weeks ago.

Idiots delayed my package once due to a problem with the shipping label, ok fine, so I wait until the estimated arrival date (4 days later) and wake up to find it delayed again due to "adverse...

Idiots delayed my package once due to a problem with the shipping label, ok fine, so I wait until the estimated arrival date (4 days later) and wake up to find it delayed again due to "adverse conditions." No updates since. If this is referring to weather, it is the beginning of JUNE. There is, and has not been, bad weather in my area for months. Starting to think they just lost it and are stalling for time or something.

 – About 2 weeks ago.

Next time, I will be using Priority Mail. At least they deliver when they say they will.

I sent a package Next Day Air on Friday, June 2. The UPS man picked it up at 4 pm. According to...

Next time, I will be using Priority Mail. At least they deliver when they say they will.

I sent a package Next Day Air on Friday, June 2. The UPS man picked it up at 4 pm. According to the website, it is still in transit. No one can tell me where it is, or when it will be delivered. It needed to be there today, this morning to be exact. So, I called. I first got someone who could only speak fractured English. He kept telling me I needed to download the money first. After several attempts to understand, I finally understood he wanted me to download a manifest. It seems if you do not use their on-line service to create a shipment, they can't track it. When did this happen? I have always used the shipping documents you fill out by hand. So there is no telling where my package is at this point in time. They offered to put in an investigation but that takes 8 days.

 – About 2 weeks ago.

I live right up the street from UPS & still left waiting all day. Gave me no option to pickup instead. They need to be more specific than deliver by end of the day I can't sit all day....

I live right up the street from UPS & still left waiting all day. Gave me no option to pickup instead. They need to be more specific than deliver by end of the day I can't sit all day. Congratulations UPS your the new Cable Company!!!

 – About 3 weeks ago.

On the phone with them right now...
We are WoldShip clients and pay 50.00 a month for the 'privilege'
of having to drive our own packages to the UPS store.
I've has...

On the phone with them right now...
We are WoldShip clients and pay 50.00 a month for the 'privilege'
of having to drive our own packages to the UPS store.
I've has packages sitting since Wednesday it's now Saturday and they're telling me on the phone, they'll pick up Monday.
I actually have to drive the packages AGAIN to the UPS store, so MY clients don't have further delays. Unbelievable!!!!

UPS SUCKS BEYOND SUCK!!!!

 – About 3 weeks ago.

UPS sucks because they "attempted" to deliver my package tonight but had stated that the address was missing or incorrect. 25 minutes after the tracking update was posted, I called their...

UPS sucks because they "attempted" to deliver my package tonight but had stated that the address was missing or incorrect. 25 minutes after the tracking update was posted, I called their customer service number. The customer service rep said he had no idea why the driver couldn't find my apartment but that my address on file was correct. Apparently, UPS does not deliver on Saturdays so I have to wait until next Monday/ Tuesday for my package.

 – About 3 weeks ago.

So I track my package that is already delayed due to some UPS screwup and it says out for delivery at 0533. I wait all day and lo and behold I get an update at 2102 that delivery will be delayed one...

So I track my package that is already delayed due to some UPS screwup and it says out for delivery at 0533. I wait all day and lo and behold I get an update at 2102 that delivery will be delayed one business day, which means 3 calendar days because it is Friday and they don't deliver on Saturday.

I call customer service and the rep has no idea what she is talking about and says delivery will be delayed one business day. No kidding. Then I ask why it wasn't delivered all day and she says they don't get that information. Well maybe they ought to be able to track that type of info then I maybe wouldn't be so angry that my package is going to be 5 days later than the original estimated delivery date. Pathetic company with incompetent drivers and absolutely horrible customer service people.

 – About 3 weeks ago.

UPS sucks!!! I request a delivery to a different address and the driver shows up to my place with the package and so I say I can take it, it has my name on it, and I can confirm my identity...

UPS sucks!!! I request a delivery to a different address and the driver shows up to my place with the package and so I say I can take it, it has my name on it, and I can confirm my identity...
He explains that his little hand held device told him to return the package to the center and it will be delivered on Monday...3 days later???? WTF is wrong with this company!!! The address to deliver to is less than a mile up the road...OMG!!! Give me my shyt, you big DUMMIES!!! I hate UPS...

 – About 3 weeks ago.

LIES! ALL LIES!

To the UPS commentator that you deliver 15 million packages a day: NO amount of efficiency allows you to lie and cover up when a package goes astray.

I...

LIES! ALL LIES!

To the UPS commentator that you deliver 15 million packages a day: NO amount of efficiency allows you to lie and cover up when a package goes astray.

I never got my package. While attempting to track it, I was initially told by your website that it wasn't a valid tracking number. Later I discovered that it was a good tracking number, but your system does not support windows XP. WHY NOT? Everybody else that sells a service does. Yes, UPS online SUCKS.

(Back to the missing package)
I got a call (middle of day, Friday, prior to Memorial Day) to pick up a package "in will call". If I couldn't get it by end of business "we will just ship it out on Tuesday". Naturally, I was presuming that they would ship it to ME on Tuesday, since I never ordered anything to be in will call.

Next Thursday: no package yet. After spending about a 1 & 1/2 hours on the phone with the "help" line, I was told 3 different stories about where the package was.

#1: We don't know where it is. We will call you back in one hour. Needless to say, they didn't.
#2: Your package was delivered to Leawood Kansas, and was signed for. Needless to say, that was the wrong state & city. While it might be true, it certainly doesn't conform with the final story they told me.
#3. We attempted to deliver your package 3 times, but there was no answer. This is a business address, and we even got other UPS deliveries during the time they said they were unable to make a delivery.

After the #1 lie had expired, a 2nd call got another empty promise to call me back after the package was located. Pointedly asking the operator why the tracking number doesn't tell the where it was at, they would not comment. No, they NEVER called me back, LIE #4

I was obliged to go to the Lenexa branch and make inquiries in person. They said that the package was received into "will call"on May 18, but I was never called until May 26, only a few hours before they closed. Apparently, when the UPS agent said that they would ship it out on Tuesday, he meant "return to sender", rather than "ship it to you". The Lenxa branch told me that the package had been returned to the shipper on Thursday, that it had never been attempted to deliver, and that they knew it was gone on Tuesday, proving the lies by all the non-help at the call center.

 – About 3 weeks ago.

First they tell me it wasn't going to be coming until a certain day and I am fine with that. But suddenly it tells me it was going to be here a day early. You would think oh great! No this is not...

First they tell me it wasn't going to be coming until a certain day and I am fine with that. But suddenly it tells me it was going to be here a day early. You would think oh great! No this is not the case when the package needs a signature and you have to wait 12-4 for it. The status then changes again to "by End of Day" status. No the dreaded "by End of Day" status! Who the hell really knows what end of day is to them! "by End of Day" really means, we don't know when it will be there but if you take off work and just sit around all day for me then I will come eventually!!! UPS SUCKS!!!

 – About 3 weeks ago.

Waiting on a delivery, when I received a message from UPS stating there is a Delay: Emergency Situation or Severe Weather. Looking at the weather map there are no storms occurring between the shipping...

Waiting on a delivery, when I received a message from UPS stating there is a Delay: Emergency Situation or Severe Weather. Looking at the weather map there are no storms occurring between the shipping destination a state over, and here where I am. So is it an Emergency Situation? They seem to use this excuse often.

 – About 3 weeks ago.

First shipment made it to my city but after a week of not being delivered, UPS determined it was lost and opened an investigation. Reordered the product and paid for 2nd day air to arrive today....

First shipment made it to my city but after a week of not being delivered, UPS determined it was lost and opened an investigation. Reordered the product and paid for 2nd day air to arrive today. Tracked the package and found out it was damaged and is being sent back to the sender. Now I have to wait until they get it back to the sender's warehouse before another one can be sent to me. I'm not holding my breath. And every call to UPS results in different information, most of it wrong. UPS sucks!

 – About 3 weeks ago.

Did wait the whole day for delivery. Did not get any indication on when to deliver. Had to go out for 45 min to buy food. Then they came at quarter past five. Had to walk some 5 streets to pick it up...

Did wait the whole day for delivery. Did not get any indication on when to deliver. Had to go out for 45 min to buy food. Then they came at quarter past five. Had to walk some 5 streets to pick it up the next day. The clerk could not find it within 20 minutes...
I liked the good old days when you got it in your mal box...

 – About 3 weeks ago.

What the hell has happened to UPS?
This is the second time I've had a horrible experience trying to receive a package. It sure ain't like the old days.
This time:
All UPS had...

What the hell has happened to UPS?
This is the second time I've had a horrible experience trying to receive a package. It sure ain't like the old days.
This time:
All UPS had to do was leave my package on my patio, like they've done before & like it clearly instructs in my My Choice. My signature is on file, I double-checked.
But after just 1 attempt, they took my package to some sketchy pick-up location.
It took 4 days for my package to get to the pick-up place, 4 miles from my apartment.
At the pick-up place (which was a dollar-bargain store), the staff could hardly speak English, didn't know how their hand-held scanner worked, and kept asking me my name over & over.
I finally got my package, but what a pain!
I tried to contact UPS on their website, but what a joke that monstrosity is. It's pages upon pages of confusing crap that gets you nowhere. I don't want a Ph.D. in shipping, UPS, just my freaking packages!
I used to like UPS. But from now on, I'll avoid them whenever I can!

 – About 3 weeks ago.

From the csa to the sorting facility.. the driver ...management and all those in between just INCOMPETENT!!!!...

From the csa to the sorting facility.. the driver ...management and all those in between just INCOMPETENT!!!!

 – About 3 weeks ago.

I have been a UPS shipper since 2002. I used to get a daily pick up but I ship more like 2 or 3 days a week so the UPS rep suggested I switch to a plan where a driver only comes when I register a...

I have been a UPS shipper since 2002. I used to get a daily pick up but I ship more like 2 or 3 days a week so the UPS rep suggested I switch to a plan where a driver only comes when I register a shipment. Been this way for about four months.

Today for at least the 5th time, I got no pick up. I again foolishly called UPS customer "service" and got to rant at 4 or five different Indian people in a call center on the other side of the world because they drove me crazy. I did not call them names oh I wanted to.

The left hand has never met the right hand at UPS. They would f#ck up lunch.

All they had to do was call my local Ground center and say, "go pick up Andy's shipment." That Ground Center is three blocks from here.

Tomorrow, at some expense, I am firing those assholes and hiring Fed Ex. MY website will need a lot of work to swing it over to Fed Ex.

Now to go check out Fed Ex Sucks...

 – About 3 weeks ago.

paid an extra $50 dollars for "next day early AM" shipping. shipping cost more than the ITEM ITSELF because i desperately needed this item TODAY. however, my $50 were wasted as my item is...

paid an extra $50 dollars for "next day early AM" shipping. shipping cost more than the ITEM ITSELF because i desperately needed this item TODAY. however, my $50 were wasted as my item is still sitting in an UPS facility, 2 states over, EVEN THOUGH I SPECIFICALLY NEEDED THIS PACKAGE TODAY!!! Also, the package tracking on the UPS website is downright awful. Gives little to no explanation on the packages journey, or where the package is currently at. EVEN SOMETHING AS SIMPLE AS AN ARRIVAL DATE require you to sign up for some janky service that doesn't work even after i filled out all the forms. never shipping UPS again. i shouldn't even need an arrival date cause my package should've been here THIS MORNING!!

 – About 3 weeks ago.

Ebay auction win. Listing had May 23 to May 25. Item sat at UPS almost 5 days before they even started processing. Got a "New Arrival" date. Well, it' s been sitting at a UPS station...

Ebay auction win. Listing had May 23 to May 25. Item sat at UPS almost 5 days before they even started processing. Got a "New Arrival" date. Well, it' s been sitting at a UPS station another 3 days.

 – About 3 weeks ago.

UPS received my package on May 25th which was shipped with 3 day select shipping. The absolute latest that that package needed to arrive is May 31st, six days later. It's now arriving on June 1st,...

UPS received my package on May 25th which was shipped with 3 day select shipping. The absolute latest that that package needed to arrive is May 31st, six days later. It's now arriving on June 1st, seven days after the package was picked up! When I contacted support all I got was "it may still arrive on time, wait and check the tracker for updates." After expressing that this was unacceptable and was damaging a small business, I requested a support reference/ticket number and to speak with a supervisor. All I got was silence. This is the last time I am using UPS.

 – About 4 weeks ago.

So I order something & the shipper requires a signature. UPS tries to deliver be we are not home so the driver leaves a tag saying that they will try again, but the driver does not. I track the...

So I order something & the shipper requires a signature. UPS tries to deliver be we are not home so the driver leaves a tag saying that they will try again, but the driver does not. I track the shipment to find out that the shipment is at some local UPS facility waiting for pickup and its two days past the required pickup date.
I call UPS to find out that this is a "new program" UPS is trying and after the first delivery attempt that take it to this holding facility for the customer to pick up. WHAT? I paid to ship to MY address. This is BS! UPS get a clue, do you think this is the way to keep business. I order a lot online, many packages awake between business and personal.

It's amazing how business in America thinks that the consumer is some how obligated to the business.
At every chance I am able I will ship with someone other than UPS.

 – About 4 weeks ago.

UPS SUCKS!!!! They make u pay for next day air. Then put it on ground shipping. I'm done with them never again will I use UPS ...

UPS SUCKS!!!! They make u pay for next day air. Then put it on ground shipping. I'm done with them never again will I use UPS

 – About 4 weeks ago.

UPS truly SUCKS! I am understanding of situations outside of their control but a lack of honesty, integrity, and professionalism is unacceptable! I initially received a tracking status stating,...

UPS truly SUCKS! I am understanding of situations outside of their control but a lack of honesty, integrity, and professionalism is unacceptable! I initially received a tracking status stating, "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled"
The next day, "The street number is incorrect. This may delay delivery. We're attempting to update the address." A big fat LIE! I live in an older, established neighborhood with addresses clearly marked.
I called UPS customer service to verify my address and phone number were correct. The rep stated she would note that my address was in fact correct and msg the driver who would contact me before delivery. No call! No delivery.
No call or delivery the next day (Saturday).

The latest tracking status: "The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We're attempting to contact the receiver to request additional information."

FALSE! No one called.There are NO apartments in my subdivision. I have received numerous deliveries from UPS in the past without incident. I am beginning to think my delivery is lost!

 – About 4 weeks ago.

Maybe its just how spoiled I am by Amazon using usps to deliver packages (yes it is)... And a bit of bad timing perhaps. But holy shit i absolutely hate ups. Ive ordered several packages that come...

Maybe its just how spoiled I am by Amazon using usps to deliver packages (yes it is)... And a bit of bad timing perhaps. But holy shit i absolutely hate ups. Ive ordered several packages that come with FREE ONE DAY SHIPPING... ON FRIDAY/THURSDAY... And god lord I get so f%@king mad and disappointed when i find out theyre using ups to deliver. Like... In this day and age you dont f%@king deliver on weekends!!!?? Not even f%@king Saturday!? Its such a f%@king stupid complain considering they do a fine job on weekdays but come on.. i need my shit as soon as i can get it regardless of day of the week and regardless of my stupidity in timing of the order. All i can do is hope that the market will do its thing and Amazon's delivering service will eventually crush ups and even usps and make them f%@king double time it... No rest days... Life moves fast.

 – About 4 weeks ago.

My first time dealing with UPS...

I got a phone call 2 days ago from UPS. It was unclear what most of the message said, but I assumed it must mean my package had finally arrived. I had no...

My first time dealing with UPS...

I got a phone call 2 days ago from UPS. It was unclear what most of the message said, but I assumed it must mean my package had finally arrived. I had no tracking number, and the one provided in the message was unhearable. I phoned UPS back, told them about the message, answered a bunch of questions (name, address, postal code, phone number, etc), and they said they would call again at 1:00PM the next day, or Friday. They didn't.

I managed to get the tracking number from the sender, and did a lookup online. Apparently my package arrived only a few days after I ordered it, was held (not sure where as we don't have a UPS in my town), and is now on it's way back to the United States. It's the weekend, so I cannot contact UPS to resolve this, because UPS's Canadian phone services aren't open till Monday.

I guess it's my fault for not picking it up, but I gladly would have!

 – About 4 weeks ago.

so I ordered a package and I got three day shipping because I needed it to come by the end of the week. Then my package got stopped do to operating reasons which is fine cause they can't control...

so I ordered a package and I got three day shipping because I needed it to come by the end of the week. Then my package got stopped do to operating reasons which is fine cause they can't control that. But I don't understand why my package is going to arrive in four days when it's sitting twenty minutes away from my house. f%@king ups i swear

 – About 4 weeks ago.

So UPS doesn't deliver to my town in northern British Columbia. It gets handed off to Purolator. Purolator are unable to track the package and resort to UPS tracking.

I had a...

So UPS doesn't deliver to my town in northern British Columbia. It gets handed off to Purolator. Purolator are unable to track the package and resort to UPS tracking.

I had a delivery attempt yesterday. The second attempt was for today so I waited around for the delivery the entire day. No one came, no service notice, nothing. So then I decide to see what tracking shows... you guessed it! 2nd Delivery Attempt Made. I try so much to stay away from online vendors using UPS. I get burned with them every time.

So now that the weekend has come, I won't see the next delivery attempt until Monday which I can't wait for. So it will be next Tuesday before I can get the package. By that time the package will have been in town, sitting in the truck for almost one full week!

 – About 4 weeks ago.

Alright. So I'm waiting for an extremely important mail delivered--unfortunately!--by UPS. Asking UPS to deliver the mail to my office--which including Amazon does without any problem--the Idiot...

Alright. So I'm waiting for an extremely important mail delivered--unfortunately!--by UPS. Asking UPS to deliver the mail to my office--which including Amazon does without any problem--the Idiot (i.e. the deliverer) subjectively judges the address "incorrect" and changes the status to "exception." After making phone calls, writing emails, to UPS to URGE the Idiot to deliver the package, after having obtained promises from UPS, today I got the answer that my package has been sent back to the shipper.

Why don't you f%@kers simply die???

 – About 4 weeks ago.

I agree with the post. The USPS and UPS handle BILLIONS of packages per year. Complaining about a package not being delivered is so 21st century and First world entitled mentality....

I agree with the post. The USPS and UPS handle BILLIONS of packages per year. Complaining about a package not being delivered is so 21st century and First world entitled mentality.

 – About 4 weeks ago.

I wish this site allowed comments. This page has approximately 2,700 complaints. We deliver 15 million packages a day. Do the math. Statistically, we don't suck. And the sad part is, only about...

I wish this site allowed comments. This page has approximately 2,700 complaints. We deliver 15 million packages a day. Do the math. Statistically, we don't suck. And the sad part is, only about half of the complaints here can be substantiated.

 – About 4 weeks ago.

new one can't get a hold of the driver to find out where the package is???????????????? sure can contact him when they need a package picked up at a stop. IDIOTS, NO ACCOUNTABILITY FOR THERE...

new one can't get a hold of the driver to find out where the package is???????????????? sure can contact him when they need a package picked up at a stop. IDIOTS, NO ACCOUNTABILITY FOR THERE ACTIONS WHY???? have no answers yet. who will pay for there screw UPS??????????????????

 – About 4 weeks ago.

UPS sucks pay for a red delivery not delivered customer irate as the product is for a wedding i have over 2K in labor i am paying for and still have no answer?????????? there service sucks and would...

UPS sucks pay for a red delivery not delivered customer irate as the product is for a wedding i have over 2K in labor i am paying for and still have no answer?????????? there service sucks and would never use them again. FED-EX just picked up a bunch of new business

 – About 4 weeks ago.

Shipped a letter via Next Day Air Saver. $49.11.
Arrived 2 days late. 2 DAYS!
A LETTER!

Called to request a refund, and was told that it is being refunded.
Waited a...

Shipped a letter via Next Day Air Saver. $49.11.
Arrived 2 days late. 2 DAYS!
A LETTER!

Called to request a refund, and was told that it is being refunded.
Waited a month, no refund.
Called again today and found that UPS could not refund the shipment because I needed to call the UPS Store that we shipped from. Not the UPS company!
Called the store. Told that they could only refund within 15 days of the shipment.
So I am out of luck, and OUT OF $49.11 !!!!!
I guess sending USPS and waiting them out is more cost effective after all!

 – About 4 weeks ago.

They are charging me an extra $6 for delivery when I request a hold on a package that was arriving late due to something on their end (not the shipper's). We planned a four day holiday for...

They are charging me an extra $6 for delivery when I request a hold on a package that was arriving late due to something on their end (not the shipper's). We planned a four day holiday for Memorial Day 2017. Of course, the package was going to arrive the day we were leaving, but we'd were leaving in the morning and wouldn't be back until the following Tues. When I called, they said to reschedule the delivery would be an extra charge, but picking up at the distribution center was free. Our distribution center is 30 min. away from where I live. So, it's either $6 in gas or $6 for them to do nothing but hold the package a few extra days after their admitted tardiness.

Also, I had a package delivered last week that was not mine. I was kind, called UPS's 800 number, waited on hold and hassled with the agent, just to schedule a return-to-sender pick up. I followed, there plan and placed the package back on my porch the following day. No pick up!

Lastly, over the last several years, I've had professionally wrapped/packaged items come to me damaged. Not just a little damaged with a small release of tape or a dent in the box, but serious damage to the boxes, items and contents inside. They look as if they've gone through a blender. I've made several claims to the seller's regarding damage in shipment.

Years ago, I used these guys like clockwork. Now, I request FedEx whenever possible. They're not a lot better, but my packages aren't nearly as beat up when they arrive and they're faster with better tracking. I'm not sure what's happened with UPS, but they're about the worst anymore!

 – About 4 weeks ago.

Never had an issue at this particular location until yesterday. Apparently we are supposed to miss a day of work to recieve a package, and of course the closest pickup location is an hour away.

Never had an issue at this particular location until yesterday. Apparently we are supposed to miss a day of work to recieve a package, and of course the closest pickup location is an hour away.
My roommate is not able to pick up the package no matter how much information he has, and verification that it is ok for someone else to pick up for me.
Even if i am willing to drive over an hour, i still can't get my package since i recently moved and the photo ID won't match the address, despite a copy of the lease and bills to prove residence.
I suppose the only other option here, besides quitting my job, is to hire someone to wait for the delivery driver, any takers?

 – About 1 Month ago.

Had 2 packages scheduled to arrive today. One had the message: Due to operating conditions, your package may be delayed. / Delivery will be rescheduled. The other arrived. It's the same city. No...

Had 2 packages scheduled to arrive today. One had the message: Due to operating conditions, your package may be delayed. / Delivery will be rescheduled. The other arrived. It's the same city. No updates as of 9:23pm.

 – About 1 Month ago.

My hope is that this will get to the correct person. The person that has the authority to consider and evaluate a scenario and use common sense (instead of "required procedures") to make a...

My hope is that this will get to the correct person. The person that has the authority to consider and evaluate a scenario and use common sense (instead of "required procedures") to make a business decision.
I shipped a package (a business check) via UPS to Houston with delivery on or before May 15. The package was scanned at the Stafford location early morning of the 15th. It did not make it that day, not any day since. On the 17th, we stopped payment and reissued the check. I have spent hours in the phone with UPS as well as the branch where I dropped it off. EVERYONE keeps saying that " the investigation" must be completed. No one can give me the status of the investigation, what steps they have taken in conducting the investigation nor when it will be complete, other than to say "Mr Van Huss, we have until the 26th to complete the investigation "
1. The package did not make it by the agreed upon date.
2. I am due a refund on the shipping costs, regardless of the outcome of the investigation.
3. Having stopped payment on the check, I don't need an investigation. I just need my shipping costs refunded.
4. If a complete investigation is needed for quality assurance purposes, fine. But the customer should not have to wait he outcome of the investigation since everyone agrees the package did not make it by the expected date.
5. They can not give me the name or any department head that I can speak with to see where we are on the investigation.

What are they going to be doing for 3 more days that they have not already done? What difference will it make as far as reimbursement to the customer?

 – About 1 Month ago.

The package was just sitting at the receiving area in Indonesia. Called the rep-office in Indonesia and they say "We are only customer service, we do not know on why your package is still at the...

The package was just sitting at the receiving area in Indonesia. Called the rep-office in Indonesia and they say "We are only customer service, we do not know on why your package is still at the receiving area..." as of today it has been 1 Month and 22 days...still counting

 – About 1 Month ago.

Was at home all day, no door bell, no yellow notice but UPS insists on delivery attempt. Just a flat out lie....

Was at home all day, no door bell, no yellow notice but UPS insists on delivery attempt. Just a flat out lie.

 – About 1 Month ago.

Three items scheduled for delivery today. Two of the three made it. Tracked the third one. Says, "due to operating conditions..." Got customer service on the phone and asked what that...

Three items scheduled for delivery today. Two of the three made it. Tracked the third one. Says, "due to operating conditions..." Got customer service on the phone and asked what that meant. The third item was not loaded onto the truck... How do you load only two out of three? Now they can't guarantee when the third item will be delivered. Pathetic.

 – About 1 Month ago.

Package delayed with no delivery date in site due to "inclement weather". Nothing on UPS twitter suggesting that there is actually anything major going on, and it's May so it's not...

Package delayed with no delivery date in site due to "inclement weather". Nothing on UPS twitter suggesting that there is actually anything major going on, and it's May so it's not like there is a blizzard going on somewhere.

 – About 1 Month ago.

Says it's going to be delivered on saturday, instead it's coming on Tuesday.

Pathetic getting my hopes up, why can't they have an accurate delivery estimate?

Says it's going to be delivered on saturday, instead it's coming on Tuesday.

Pathetic getting my hopes up, why can't they have an accurate delivery estimate?

They deliver on weekends too.


 – About 1 Month ago.

Don't answer their emails. Requires signature when we have electronic signature. They don't answer their phones. FedEx from now on...

Don't answer their emails. Requires signature when we have electronic signature. They don't answer their phones. FedEx from now on

 – About 1 Month ago.

Order Something USPS And Its There in Three Days, But When the Company Ships through UPS it Takes 7 ,Why Do Company’s Even Use Them Any More?, And What Does It Say When A Government Agency is More...

Order Something USPS And Its There in Three Days, But When the Company Ships through UPS it Takes 7 ,Why Do Company’s Even Use Them Any More?, And What Does It Say When A Government Agency is More Capable Than You?

 – About 1 Month ago.

I have 4 shipments that were not delivered to me but their tracking says delivered. Called and they found one express document from my bank delivered to another house on my street. But 3 others not...

I have 4 shipments that were not delivered to me but their tracking says delivered. Called and they found one express document from my bank delivered to another house on my street. But 3 others not found. The driver must be illiterate or blind.

 – About 1 Month ago.

UPS is easily, and I mean easily, the worst shipping company in the world.

Call them to have it dropped off at the local UPS store? Can't find it on the map!

Call them to...

UPS is easily, and I mean easily, the worst shipping company in the world.

Call them to have it dropped off at the local UPS store? Can't find it on the map!

Call them to have it dropped off at a customer pick up center? Hell no! We'll just try to deliver it again.

Call them a third time, before you jump off a bridge? Sure, now somehow we know how to deliver the package to the center so you can pick it up...............

f%@k UPS.

 – About 1 Month ago.

The one package I desperately need is the one package that can't get to me. I normally don't care when other packages arrive but this one is a computer I need. It was suppose to be delivered...

The one package I desperately need is the one package that can't get to me. I normally don't care when other packages arrive but this one is a computer I need. It was suppose to be delivered today 2017/05/18 but turns out it hasn't even left China! Destination: US
Not even close. "Delay: Severe Weather" No explanation whatsoever. Tornado, Blizzard, Earthquake. Hurricane, Tsunami? People can fly from Shanghai to the US, but this package cannot. It's extremely dangerous!
I'm pretty sure this package is lost, backed up, or thrown around. This computer when it arrives, if it ever arrives is going to look damaged. Why does UPS have to lie to us? Do I really want a company that lies to us about the weather when it's not really the weather. What severe weather lasted 5 whole days? If you need something urgently UPS is not the company you should go to.

Shanghai, China 2017/05/17 23:51 Severe weather conditions have delayed delivery.
Shanghai, China 2017/05/15 20:04 Export Scan
Shanghai, China 2017/05/13 19:40 Arrival Scan
Kunshan, China 2017/05/13 18:40 Departure Scan
2017/05/13 17:00 Origin Scan
China 2017/05/13 4:27 (ET) Order Processed: Ready for UPS

 – About 1 Month ago.

I also have a package that has been delayed by this supposed "train derailment". The following is a quote directly from an email I received from UPS regarding the delay-
"Also, let...

I also have a package that has been delayed by this supposed "train derailment". The following is a quote directly from an email I received from UPS regarding the delay-
"Also, let me inform you that the tracking system does not have an specific scan for every situation. So, the derailment scan can be posted for other delays train related but not that big as a derailment."
So, as I told UPS in my response to their email, in my black-and-white I call that "a lie".
And a few minutes ago I called 1-800-PICK-UPS and was connected to someone in Southeast Asia (!) who told me she had no way to connect me to someone in the US or even to a supervisor. Way to go, UPS!
From now on, I will not be shipping anything UPS or dealing with any vendor who solely using them as a carrier.

 – About 1 Month ago.

#UnbelievablyPutridService

In February of 2017, #UnbelievablyPutridService picked up my inheritance in the form of a bank draft from the lawyers office. Large 6 digits. They lost it.

#UnbelievablyPutridService

In February of 2017, #UnbelievablyPutridService picked up my inheritance in the form of a bank draft from the lawyers office. Large 6 digits. They lost it.

NEVER USE BANK DRAFTS! The banksters won't refund the money. And #UnbelievablyPutridService won't replace it either.

I'll be bankrupt by fall. I was one week away from paying off my debts.

 – About 1 Month ago.

#UnbelievablyPutridService

In February of 2017, #UnbelievablyPutridService picked up my inheritance in the form of a bank draft from the lawyers office. Large 6 digits. They lost it.

#UnbelievablyPutridService

In February of 2017, #UnbelievablyPutridService picked up my inheritance in the form of a bank draft from the lawyers office. Large 6 digits. They lost it.

NEVER USE BANK DRAFTS! The banksters won't refund the money. And #UnbelievablyPutridService won't replace it either.

I'll be bankrupt by fall. I was one week away from paying off my debts.

 – About 1 Month ago.

Ups sucks because my package has been delayed due to "train derailment" the day before it was set to arrive, a day later it's still delayed without a expected arrival date. ...

Ups sucks because my package has been delayed due to "train derailment" the day before it was set to arrive, a day later it's still delayed without a expected arrival date.

 – About 1 Month ago.

First they insist on not sending invoices so we sign up for electronic billing and of course auto payment of said invoices. I need to make a copy so others can review and verify charges plus prepare...

First they insist on not sending invoices so we sign up for electronic billing and of course auto payment of said invoices. I need to make a copy so others can review and verify charges plus prepare the numerous claims for refunds. Trying to get on the site to retrieve the weekly invoice is a joke. Nearly a dozen tries each week to get on to log-in, retrieve and print our weekly invoice. Error messages about the site not being available, or down or doesn't even exist but once you finally do get on and log-in there is no shortage of links you can click on to pay even though we're enrolled in automatic withdrawal from our bank. Click on the view invoice link and request a pdf since it won't just let you print the invoice, print the pdf and then cancel the request to get out. Now they changed the site. I'm logged-in, request to view my invoice and UPS tells me there are no accounts connected to my email address. Created my UPS.com account more than 12 years ago linked to this one and only account. Do you think they would prefer you didn't look at the invoice and simply pay what they tell you to pay? Sounds like ransomeware to me.

 – About 1 Month ago.

Paid $180 for shipping and my delivery day gets changed because a trailer arrived late? Packages not getting dripped off until 9 pm somtimes? UPS drivers who live in my neighborhood are at home with...

Paid $180 for shipping and my delivery day gets changed because a trailer arrived late? Packages not getting dripped off until 9 pm somtimes? UPS drivers who live in my neighborhood are at home with delivery truck for sometimes hours on end so no wonder they are always late and delayed.
USE FEDEX!

 – About 1 Month ago.

Found this site full of butt hurt people while looking for more info on delays in Portland. It seems like the people with hurt butts are mostly concentrated on the west coast. I live in Florida, and...

Found this site full of butt hurt people while looking for more info on delays in Portland. It seems like the people with hurt butts are mostly concentrated on the west coast. I live in Florida, and this is my first "problem" with UPS. In fact, at least for me, UPS doesn't suck. I once needed a tool that was scheduled for delivery the same day that I needed it in hand to complete a job. I showed up at the UPS center unannounced at 4AM that morning, and happened to pull in right behind the 18 wheeler with my package on it. The woman in charge let me wait while they unloaded the truck and she directly handed me my package.

 – About 1 Month ago.

https://www.youtube.com/watch?v=bGZdR8ajcMk

Here is a link to a video for the ups access points. There is no commenting but you can give it a thumbs down. Lets see if we can overtake the...

https://www.youtube.com/watch?v=bGZdR8ajcMk

Here is a link to a video for the ups access points. There is no commenting but you can give it a thumbs down. Lets see if we can overtake the thumbs up!

 – About 1 Month ago.

I have been waiting for my parcel the whole day. I ordered a present for my friend and had to give it to her today. I was checking the ststus every half hours. At 5 pm I decided to check it for the...

I have been waiting for my parcel the whole day. I ordered a present for my friend and had to give it to her today. I was checking the ststus every half hours. At 5 pm I decided to check it for the last time, already angry, and what do you think it said??? Failed to deliver, because no one was in????? What???????? No one was in??????? The whole day i jailed myself at home and no one was in??????

 – About 1 Month ago.

I'm with this post below! Unable to deliver because of operating conditions?!?! How about unable to explain to a customer just what that means. I rented a piece of camera equipment for a shoot in...

I'm with this post below! Unable to deliver because of operating conditions?!?! How about unable to explain to a customer just what that means. I rented a piece of camera equipment for a shoot in Cuba, guaranteed delivery, paid extra for morning delivery. If you can't move a medium sized 2 pound box from Northern Cal to Seattle in 2 days for the agreed upon amount, YOU SHOULDN'T RUN A DELIVERY SERVICE. Now this piece of equipment will be sitting, useless, in a UPS store while I am away, and I will undoubtedly be getting calls everyday asking why I haven't picked up my package. EAT A BAG OF WET DICKS YOU INCAPABLE SHITS.

 – About 1 Month ago.

Multiple packages stuck in Portland, OR. "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." should be replaced with "Sorry your package is delayed...

Multiple packages stuck in Portland, OR. "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." should be replaced with "Sorry your package is delayed because of shitty logistics"

 – About 1 Month ago.

Ordered a wholesale shipment of live plants through UPS, usually works out fine. Sounds like Portland is way backed up. Has been sitting there all week. f%@k UPS, my other trees from FedEx are on...

Ordered a wholesale shipment of live plants through UPS, usually works out fine. Sounds like Portland is way backed up. Has been sitting there all week. f%@k UPS, my other trees from FedEx are on schedule and coming from the same area of the country. I paid a shit ton of money to have my packages get here fast. Likely I will lose half to three quarters of my order. Never had a problem with shipping live plants.

 – About 1 Month ago.

Everything going through portland for the last week is being delayed. Everything. f%@k you if you paid for expedited shipping....

Everything going through portland for the last week is being delayed. Everything. f%@k you if you paid for expedited shipping.

 – About 1 Month ago.

Just so pissed at UPS for consistently missing delivery dates for items ordered from amazon. It's clear that amazon does not care, even though it's costing them money and customers. Maybe...

Just so pissed at UPS for consistently missing delivery dates for items ordered from amazon. It's clear that amazon does not care, even though it's costing them money and customers. Maybe another time I'll be less consumed with being pissed to tell the whole stories, there are many, but to be told, many many times, that something is going to show and it doesn't because some dumb shit misses it, or worse, decides it can wait, has got me to the point of simply not ordering items from amazon anymore. again, not amazon's fault directly, but we don't get the chance to choice a carrier, and that's where they miss the boat. i'd pay more for fed-ex, hell the USPS does a much more consistent job of getting it right. nough said

 – About 1 Month ago.

Ordered package pickup at 1 in the afternoon. The package was supposed to be picked up no later than 6 p.m.. By 6:30 nobody could give me an update and then it took me 15 minutes to even cancel the...

Ordered package pickup at 1 in the afternoon. The package was supposed to be picked up no later than 6 p.m.. By 6:30 nobody could give me an update and then it took me 15 minutes to even cancel the thing. unbelievable how do they stay in business????

 – About 1 Month ago.

My package was shipped from the US to Canada in two days and had beensitting in a city that's only a 10 hour drive away (Richmond to Calgary) for over a week for UPS to deliver. First UPS said it...

My package was shipped from the US to Canada in two days and had beensitting in a city that's only a 10 hour drive away (Richmond to Calgary) for over a week for UPS to deliver. First UPS said it would be delivered on May 5th, and I received no updates the whole day. At the end of the day, they changed the delivery to May 10th. Today is May 10 and they've just changed the delivery status to "delayed" with no explanation, and it says the package is still sitting in Richmond. I've been waiting for this package for 10 days now and it's spent 8 of those days sitting in Richmond waiting for UPS to get their shit together. It took less time for the company to ship it across the US border than for UPS to get it to the next province.

 – About 1 Month ago.

Guaranteed 2-day delivery from amazon. Gets to local center for customer delivery before 5 pm local time last night. Get email from UPS yesterday saying it will be delivered today. Wake up to an...

Guaranteed 2-day delivery from amazon. Gets to local center for customer delivery before 5 pm local time last night. Get email from UPS yesterday saying it will be delivered today. Wake up to an email saying it will be delayed a day, even though it's f%@king 20 minutes away. It seems they didn't load it on the delivery truck. UPS always has problems here - late packages (isn't the first time), lost packages, damaged packages, delivered to the wrong address, I --HATE-- UPS and I wish they would go away. I also wish I could tell Amazon not to send my packages via UPS. At least my family stopped sending Christmas gifts UPS. Every carrier has issues, but around here, problems have only been UPS. Even FedEX and FedEX to USPS have been fine. Why can't UPS get their shit together?

 – About 1 Month ago.

I payed way extra for one day shipping, because, you know, who the hell wants to wait for something after they decided they want it?! Well it's been 2 f%@king days and it's still not here!...

I payed way extra for one day shipping, because, you know, who the hell wants to wait for something after they decided they want it?! Well it's been 2 f%@king days and it's still not here! Somebody's gonna pay, and it's not me!

 – About 1 Month ago.

They told me a shipping a rival date and it's been 4 days past that haven't seen the ups truck at all 😠
...

They told me a shipping a rival date and it's been 4 days past that haven't seen the ups truck at all 😠

 – About 1 Month ago.

UPS said my package was stuck in Portland, Oregon due to "operating conditions" at 3 AM this morning. There have been no updates. Doesn't look to me as if there is any current...

UPS said my package was stuck in Portland, Oregon due to "operating conditions" at 3 AM this morning. There have been no updates. Doesn't look to me as if there is any current significant weather of concern there. After reading about what is happening to others - I am concerned.

 – About 1 Month ago.

Packages stuck in Portland Oregon. "Weather" from last week is delaying a package that was supposed to arrive Friday, and another that is supposed to arrive today. The only weather that...

Packages stuck in Portland Oregon. "Weather" from last week is delaying a package that was supposed to arrive Friday, and another that is supposed to arrive today. The only weather that happened was a thunder storm last week.

 – About 1 Month ago.

I am currently sitting in the UPS Customer "Service" Center watching 4 staff chat behind a desk while custmoers waiting to pick up packages wait 20 minutes for the Runner to return, so they...

I am currently sitting in the UPS Customer "Service" Center watching 4 staff chat behind a desk while custmoers waiting to pick up packages wait 20 minutes for the Runner to return, so they can send the Runner back i to the warehouse to pick up more packages. I guess 1. They cant radio the Runner, 2. 4 people need to be paid to chat with eachother rather than running to the warehouse, 3. None of these people can work the pgone so that we can get people's packages from the warehouse in advance.
I tried calling before i drove 30 minutes to pick this up. They had me enter my zip code. But tgen rather than letting me request my package be ready, they gave an automated service that said they were holding my package.
This is my second time in two weeks where someone mailed me something using UPS. Each time they deliver when im not home/in tge office, and post a little note saying they tried to deliver and a signature is required. Each time i sign the little note, and the next day they leave another note that is the exact same.

 – About 1 Month ago.

I paid $12 USD for shipping on some speakers. Everything was looking good on the tracking code until it said that it had been delayed and delivery will be rescheduled. This is the second time in one...

I paid $12 USD for shipping on some speakers. Everything was looking good on the tracking code until it said that it had been delayed and delivery will be rescheduled. This is the second time in one month this has happened. Still dont have them.

 – About 1 Month ago.

Tried checking the status of my package but there was no information available. I had no idea when it was arriving and the vendor told me they sent it out a week ago. Well surprise, looks like UPS...

Tried checking the status of my package but there was no information available. I had no idea when it was arriving and the vendor told me they sent it out a week ago. Well surprise, looks like UPS decided to send it today! But they waited until nearly 7:30pm during the 10 minutes I was out! And of course because they really care about their customers, they're not going to make anymore delivery attempts. No, I get to drive ALL the way across town to their only access point location and pray it's actually there. Because you know, people who pay to have things delivered to their home just LOVE driving to the polar other side of town to pick their stiff up after one freaking delivery attempt with zero warning. So yeah, UPS is terrible and I don't know why vendors insist on using them. They are literally the worst in every regard.

 – About 1 Month ago.

Paid $30 for delivery. They tried taking it to the basement suite of my house twice before I realized why I wasn't getting notices on my door. I had a friend come over and stay home for the 4 hour...

Paid $30 for delivery. They tried taking it to the basement suite of my house twice before I realized why I wasn't getting notices on my door. I had a friend come over and stay home for the 4 hour delivery window. Two days in a row.

When I figured out what they were doing wrong I called to make sure they would bring it to my door. Stayed home all day waiting for the package, and when I went to look outside I noticed the notice on my door. I've been home ALL DAY and they didn't even bother ringing the door bell.

 – About 2 months ago.

UPS, Jesus!?! One week ago, I commented why UPS SUCKS because of a major package delay. I missed a major DLC drop because of it, which I was really hyped for. I ordered headphones from Amazon a day...

UPS, Jesus!?! One week ago, I commented why UPS SUCKS because of a major package delay. I missed a major DLC drop because of it, which I was really hyped for. I ordered headphones from Amazon a day after, and they surprisingly came on time, but when I used the headphones the speakers were jacked and it sounded like I was playing CS:GO underwater. I called customer service and explained, but they kept asking to repeat what they were saying, which probably meant they thought I had a hearing issue. I heavily emphasized my ears were fine, but they said that the headphones should be just fine. I personally know this is F-ing BS, since CounterStrike: Undersea Offense doesn't exist, but I decided it would be best if UPS had some time to think about their lives, rather than dealing with the annoying pissed customer voices. Somebody, even me, should Twitter the link to this website to UPS and have them take a nice, long, look.

 – About 2 months ago.

Did you know that UPS has a SCAM whereby it actually DELAYS DELIVERY of a package (for several days in my case) that arrives early to the UPS center if you haven't paid for more expensive...

Did you know that UPS has a SCAM whereby it actually DELAYS DELIVERY of a package (for several days in my case) that arrives early to the UPS center if you haven't paid for more expensive shipping? I paid for standard shipping on a package that was estimated to arrive on May 9th. The package actually arrived to UPS on May 4th, as shown by online tracking, and confirmed by customer service. However, the customer service rep then went on and on with ridiculously convoluted logic trying to get me to understand that although the package was there, it wasn't really there, and it wouldn't really be there until May 9th. Is UPS an ongoing criminal enterprise? You decide.

 – About 2 months ago.

The driver left my very light >0.25lbs package sitting on the steps without a knock during a windstorm. If I hadn't heard the truck it probably would have blown away....

The driver left my very light >0.25lbs package sitting on the steps without a knock during a windstorm. If I hadn't heard the truck it probably would have blown away.

 – About 2 months ago.

UPS, claims to have delivered 2 packages to me on 05/02/2017. Funny thing we were home and they never delivered anything. Now I'm going through hell, proving their thief delivery man never...

UPS, claims to have delivered 2 packages to me on 05/02/2017. Funny thing we were home and they never delivered anything. Now I'm going through hell, proving their thief delivery man never delivered. Bastards!!!

 – About 2 months ago.

I "authorized release" of my package without a signature using UPS "My Choice". The driver did not leave package because it required a signature. Maybe I should be called UPS...

I "authorized release" of my package without a signature using UPS "My Choice". The driver did not leave package because it required a signature. Maybe I should be called UPS "Drivers Choice" instead of "My Choice".

 – About 2 months ago.

Last 2 of 5 deliveries were placed : #1) across the street at a foreclosed property # 2) across the street at the wrong address. Seems like UPS is trending toward the direction of USPS. FEDEX is...

Last 2 of 5 deliveries were placed : #1) across the street at a foreclosed property # 2) across the street at the wrong address. Seems like UPS is trending toward the direction of USPS. FEDEX is MUCH more reliable than UPS, Quicker and less chance of wrong deliveries.

 – About 2 months ago.

The new website design is terrible. ...

The new website design is terrible.

 – About 2 months ago.

Two-package express shipment collected overseas on Friday. One box delivered Monday. Great. The second box lost. They have no idea where it is. Wouldn't open an investigation until after...

Two-package express shipment collected overseas on Friday. One box delivered Monday. Great. The second box lost. They have no idea where it is. Wouldn't open an investigation until after three days. My shipped e-mailed to tell me that UPS returned it to them. When I called UPS to tell them this, the sole response from customer service was "ok." Nothing else. I hung up.

You know what really sucks? DHL and FedEx are no better. In one instance, my shipment via DHL sustained water damage, and they waited until the package dried before shipping it onward. In two recent cases, they were just delayed, for no apparent reason, for two additional days. Never the fault of DHL, FedEx, or UPS. It's always Customs, even when it's proven they screwed up. And ther are no realistic options. for small businesses.

 – About 2 months ago.

Can't believe how awful the new website format is! Scrolling, scrolling, scrolling........ continue to the next window and scroll on and on. Old compact format was great - very utile - each page...

Can't believe how awful the new website format is! Scrolling, scrolling, scrolling........ continue to the next window and scroll on and on. Old compact format was great - very utile - each page showed almost everything in one view. Browser zoom out set at 75% in effort to reduce scrolling. Fonts are weak, especially in the drop down menus.

 – About 2 months ago.

I ordered my Pikachu Pokemon card in second grade. Still didn't get it in 9th grade....

I ordered my Pikachu Pokemon card in second grade. Still didn't get it in 9th grade.

 – About 2 months ago.

Next Day Air shipping apparently isn't well organized. I used THEIR shipping label but somehow I still got: "We've incorrectly sorted the package at our facility. This may cause at least...

Next Day Air shipping apparently isn't well organized. I used THEIR shipping label but somehow I still got: "We've incorrectly sorted the package at our facility. This may cause at least one business day delay."

SO MUCH FOR NEXT DAY.

 – About 2 months ago.

I don't even want to waste my time explaining how UPS sucks, just do yourself a favor and use another delivery service....

I don't even want to waste my time explaining how UPS sucks, just do yourself a favor and use another delivery service.

 – About 2 months ago.

Package due to be delivered to Cibolo, TX Friday 28 Apr 2017 arrived in San Antonio the previous afternoon and was listed as "out for delivery" at 8:26 a.m. on 28 Apr. It rode around on the...

Package due to be delivered to Cibolo, TX Friday 28 Apr 2017 arrived in San Antonio the previous afternoon and was listed as "out for delivery" at 8:26 a.m. on 28 Apr. It rode around on the truck for 12 hours before status was updated to "rescheduled for next business day, May 1" due to "operational conditions." Interestingly, a UPS truck passed my front door but did not stop about an hour before sundown on 28 Apr. In my view the "operational conditions" excuse was, in this instance, a smokescreen to mask laziness and/or lack of competence. This was my second experience this year with what appears to be a totally indifferent attitude on the part of UPS. The company needs to understand that businesses that fail often die one customer at a time.

 – About 2 months ago.

Spent $120 on next day air shipping on a Friday so I could have my shit Saturday. It goes to Kentucky and gets delayed for weather but the weather has been perfect there. f%@k ups...

Spent $120 on next day air shipping on a Friday so I could have my shit Saturday. It goes to Kentucky and gets delayed for weather but the weather has been perfect there. f%@k ups

 – About 2 months ago.

They don't give a shit!
Can't wait for Amazon to put them out of business.
My programmer was due Friday before 8pm
The had a power outage in my city and my package was...

They don't give a shit!
Can't wait for Amazon to put them out of business.
My programmer was due Friday before 8pm
The had a power outage in my city and my package was here.
They would not let me pick it up and said b/c they do not know its location.
I know its location per the update email.
They ficking lie to get the call over with.
Can't wait to watch UPS go down in flames
Cock suckers!!!!!!!!

 – About 2 months ago.

Been waiting all day for a package which was supposed to arrive at 9:30am no later. It's now 1:00pm. And they can't tell me when they think they can get it to me paid nearly $100 for this shit...

Been waiting all day for a package which was supposed to arrive at 9:30am no later. It's now 1:00pm. And they can't tell me when they think they can get it to me paid nearly $100 for this shit service. From now on I'll only ever ship FedEx for something important

 – About 2 months ago.

Bottom line is they no longer give a shit....the quality of service has been declining for years in the San Antonio area. They just opened a new facility in San Antonio and now things are worse than...

Bottom line is they no longer give a shit....the quality of service has been declining for years in the San Antonio area. They just opened a new facility in San Antonio and now things are worse than ever...

 – About 2 months ago.

I HAVE PROOF THAT UPS DRIVER FALSIFIED THE DELIVERY CONFIRMATION STATUS AND THRU INVESTIGATION & COMPLAINTS HAVE THE PROOF! WHO WOULD LIKE TO JOIN A PROTEST???...

I HAVE PROOF THAT UPS DRIVER FALSIFIED THE DELIVERY CONFIRMATION STATUS AND THRU INVESTIGATION & COMPLAINTS HAVE THE PROOF! WHO WOULD LIKE TO JOIN A PROTEST???

 – About 2 months ago.

Expedited shipping from one state away, now takes a week.
UTUPS, you suck....

Expedited shipping from one state away, now takes a week.
UTUPS, you suck.

 – About 2 months ago.

I paid for "expedited" shipping for delivery no later than today. Been sitting at home all day waiting for delivery.
UPS SUCKS!

It is now dark o'clock....decided to...

I paid for "expedited" shipping for delivery no later than today. Been sitting at home all day waiting for delivery.
UPS SUCKS!

It is now dark o'clock....decided to call UPS Customer Service....give them tracking number....my EXPEDITED package will not arrive until MONDAY.....SIX days after My order was placed.
UPS SUCKS!!

I am in Springfield, Illinois my package was coming from Kentucky...six hours away!!!!!!!!!!!!!!!!!
UPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UPS SUCKS

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 – About 2 months ago.

UPS SUCKS SO BAD!!!!!
Package was supposed to be delivered--I wasn't there (working). Then I requested it to be dropped off at the door. It was dropped off at an access point where I have...

UPS SUCKS SO BAD!!!!!
Package was supposed to be delivered--I wasn't there (working). Then I requested it to be dropped off at the door. It was dropped off at an access point where I have to go and get it-stand in line. UPS is a BIG waste of time and will let everyone know!!!! TERRIBLE service!

 – About 2 months ago.

I have never had a UPS 2ND DAY AIR package being sent to me delivered in two business days.

Once again, a package is being delayed with the "We've incorrectly sorted the package...

I have never had a UPS 2ND DAY AIR package being sent to me delivered in two business days.

Once again, a package is being delayed with the "We've incorrectly sorted the package at our facility. This may cause at least one business day delay." message.

A package originally scheduled for delivery on Thursday and then on Friday is now scheduled for Monday delivery.

 – About 2 months ago.

San Antonio, TX
All packages this week are at least a day late. I have one package that came from MI and has been sitting in San Antonio somewhere for three days now undelivered!!!...

San Antonio, TX
All packages this week are at least a day late. I have one package that came from MI and has been sitting in San Antonio somewhere for three days now undelivered!!!

 – About 2 months ago.

"Due to operating conditions, your package may be delayed. / Your delivery has been rescheduled for the next business day" - WTF is this. It's called a lazy driver. This is a package that...

"Due to operating conditions, your package may be delayed. / Your delivery has been rescheduled for the next business day" - WTF is this. It's called a lazy driver. This is a package that is being delivered to the UPS Store and they couldn't get it there before the store closed at 6:30 PM. The reality is it never left the depot and UPS lied.

 – About 2 months ago.

Worst shipping service! It takes them so long to deliver something! I had a warranty on one of my items so I return it and guess what it only took a day and a half for them to get it this was usps...

Worst shipping service! It takes them so long to deliver something! I had a warranty on one of my items so I return it and guess what it only took a day and a half for them to get it this was usps service and when I got it back well guess who deliver it to me ups! Same location but guess what it took them 6 and a half days to give it to me. Not to mention other purchases I have done and use ups just sucks it takes so long I don't know why they even have ups when they take ages to send you your items

 – About 2 months ago.

UPS is now f%@kUPS ...

UPS is now f%@kUPS

 – About 2 months ago.

Customer wants me to ship UPS... OK, can't be that bad, right? WRONG!

Spent over 2 hours trying to ship a $50 order through the UPS website. I WANT TO GIVE UPS MONEY!!!! Why is it so...

Customer wants me to ship UPS... OK, can't be that bad, right? WRONG!

Spent over 2 hours trying to ship a $50 order through the UPS website. I WANT TO GIVE UPS MONEY!!!! Why is it so hard? I think I've hit a wall where they want me to associate my own account information, which is not valid because I've never shipped with them before!!!

f%@k you UPS and your broke-dick website. I want to use your services but am unable to because your website was made by a band of developmentally delayed chimpanzees.

 – About 2 months ago.

Called Amazon over a mistake they made. Mentioned I would just get something from Fry's locally if they couldn't deliver some computer components on time (24th of April). Upgraded me to one...

Called Amazon over a mistake they made. Mentioned I would just get something from Fry's locally if they couldn't deliver some computer components on time (24th of April). Upgraded me to one day shipping, and extended a month of Prime (whoopdee-f-ing doo) so I said that's fine. Rung my RING video door bell, didn't even give me enough time to PICK UP the door bell. By the time I answered the MOFO driver was gone, left a retarded note saying I have to pick it up at a facility. I called into Amazon who sincerely apologized and gave me 10 dollars (whoop-dee f%@king doo, my item was to build an IT item costing way more and way more in opportunity cost). The Amazon CS said they can actually have it delivered tomorrow. Then I said, can they come back now?? It's just 2 hours passed the 8pm. Amazon CS calls them, and they said they CANT deliver until FRIDAY. I asked the lady if they can get it delivered tomorrow, she said she'll note that, and they will call you before 10am. I then ask "is this a guarantee i'll get it tomorrow, just a yes or no?" She keeps going around in circles and with attitude says NO it's not a guarantee it's an attempt. Ended up wasting 30 minutes on the phone for a measly ass mother f%@king 10 dollars and me just going to pick it up as a guarantee anyway. f%@k UPS. Some drivers are cool and can be patient, but some are dumb ass retards, along with probably most middle management. f%@k UPS.

 – About 2 months ago.

Ordered through Amazon Prime, package should have been delivered Tuesday, didn't happen.
"Tracking says" its 'left the facility' and 'on the truck' 'on its way to...

Ordered through Amazon Prime, package should have been delivered Tuesday, didn't happen.
"Tracking says" its 'left the facility' and 'on the truck' 'on its way to you (me, yeah right)' bottom line = no delivery.
next day, SAME THING. its 'left the facility' and 'on the truck' 'on its way to you'

That means instead of delivering the package, UPS has been driving it around town for two days already and taking it in and out of the warehouse rather than delivering it. and guess what? THIRD DAY AND I STILL DON"T HAVE MY PACKAGE!!!!
Thanks UPS. I complained to Amazon so that one day hopefully soon they will create their own shipping service and put these LIARS out of business. UPS you had one job and only one job to do......

(ahhh that felt gooood)

 – About 2 months ago.

Jeez, wow UPS. Ordered Titanfall 2 last Wednesday, and whoop-de-freaking-doo it arrives, and I'm not kidding, literally NINE DAYS AFTER! I even googled it and 50% of their packages are delayed,...

Jeez, wow UPS. Ordered Titanfall 2 last Wednesday, and whoop-de-freaking-doo it arrives, and I'm not kidding, literally NINE DAYS AFTER! I even googled it and 50% of their packages are delayed, and they are doing their best to fix it, but their current solutions "cost too much money". Nobody cares about your freaking money, fix it and this site wouldn't exist. I saw UPS pulling out on the street just a few blocks from my house, and my package wasn't there. Next time I buy a PS4 game, I'm doing it straight off my Playstation.

 – About 2 months ago.

So my package from Amazon, for which I paid extra for overnight delivery, has been delayed by UPS due to severe weather in Louisville. I live not far from Louisville, and we often get the same...

So my package from Amazon, for which I paid extra for overnight delivery, has been delayed by UPS due to severe weather in Louisville. I live not far from Louisville, and we often get the same weather. I looked it up and it's sunny and 82, 0% chance of rain. Based on google search, "delayed due to severe weather" is a standard answer from UPS. SMH EUOM9

 – About 2 months ago.

UPS sucks balls!!!!! takes them 10- 12 days to do what USPS. I checked out my t number and its just sad.... go to on spot then moves then back to the 1st spot ... what a waste of time I will never...

UPS sucks balls!!!!! takes them 10- 12 days to do what USPS. I checked out my t number and its just sad.... go to on spot then moves then back to the 1st spot ... what a waste of time I will never buy anything that only ships with UPS . I will never use UPS


save your time dont use UPS there new motto should be ....UPS we dont care. so why should you .
they suck so bad the have a place where ppl can post how bad there are

 – About 2 months ago.

Friday 4/20: Tracked my package, it showed as "Out for delivery". No package, no note on door.

Monday 4/24: Tracked my package, and it said "Out for delivery". No package,...

Friday 4/20: Tracked my package, it showed as "Out for delivery". No package, no note on door.

Monday 4/24: Tracked my package, and it said "Out for delivery". No package, no note on door. I called UPS, and was told by San Jose office that package was "improperly loaded", so it wasn't on truck. Later that evening my tracking info updated, but it says that a delivery attempt was made, and was not left because package requires signature. Which is it? Was it "improperly loaded", or did the driver not leave it because it required a signature? There was no note left, so they never actually attempted delivery. Some UPS employee from San Jose is probably trying to cover their own ass by blaming the customer!

Also, I have "Auhorized Release" for the delivery, so they shouldn't be looking for a signature anyway!

 – About 2 months ago.

Almost 10pm, package still out for delivery......

Almost 10pm, package still out for delivery...

 – About 2 months ago.

They lost a $300 package. I had to RMA the first one, and then they lose the f%@king replacement. I'm out $300 until this shit gets resolved. I will voluntarily use UPS when hell freezes over....

They lost a $300 package. I had to RMA the first one, and then they lose the f%@king replacement. I'm out $300 until this shit gets resolved. I will voluntarily use UPS when hell freezes over.

 – About 2 months ago.

Odered a $600 mask from immortal masks and today is the second time I've been rescheduled for a week later!!! What the hell!! I sent them a nasty email but I'm sure they'll brush it off...

Odered a $600 mask from immortal masks and today is the second time I've been rescheduled for a week later!!! What the hell!! I sent them a nasty email but I'm sure they'll brush it off

 – About 2 months ago.

I ordered some PC parts from a company in Calfornia and some more from a company in Washington state. The parts from CA are still not here 10 days later, they spent 3 days in Illinois sight seeing...

I ordered some PC parts from a company in Calfornia and some more from a company in Washington state. The parts from CA are still not here 10 days later, they spent 3 days in Illinois sight seeing before showing up in Stanton PA this morning. They may make it to me by tomorrow but who knows, it's a 2 hour drive from where I live but UPS is in it's own time zone. Now the other parts were sent on the same day by way of USPS, I got them with in 4 days and they are already in the PC tower. Who would have thought that USPS snail mail would be faster?

 – About 2 months ago.

Short UPS! They are in the long tail of their decline....

Short UPS! They are in the long tail of their decline.

 – About 2 months ago.

f%@king assholes. Sent back to shipper the next morning without allowing time to schedule a pickup....

f%@king assholes. Sent back to shipper the next morning without allowing time to schedule a pickup.

 – About 2 months ago.

Ordered $700 piece of equipment on March 31. UPS set delivery date of April 6. They lost my package and when they finally found it, the sent it cross country via ground shipping. Expected arrival of...

Ordered $700 piece of equipment on March 31. UPS set delivery date of April 6. They lost my package and when they finally found it, the sent it cross country via ground shipping. Expected arrival of April 17 with no apology.

 – About 2 months ago.

f%@k ups...

f%@k ups

 – About 2 months ago.

Ordered something on 4/11 from a shop in Hollywood to be delivered to San Francisco, overnight delivery for 4/12, 10:30am. Purchase is 70 lbs, you can't miss it. As of today, 4/13, tracking has...

Ordered something on 4/11 from a shop in Hollywood to be delivered to San Francisco, overnight delivery for 4/12, 10:30am. Purchase is 70 lbs, you can't miss it. As of today, 4/13, tracking has not been updated, and still says it's going to be delivered "on time", 4/12, 10:30am. Spent an hour on phone with UPS 4/12, spoke with 5 people, the 5th being a supervisor. She could not find the package, she could not even get in touch with the LA warehouse. It's every f%@king time with UPS something goes wrong and/or gets damaged. My guess is someone in the warehouse didn't feel like lifting the package on a truck, and it's still sitting there. Wish I even knew that much. Maybe someone walked it out of the warehouse as a little Easter gift for themselves? So sick and tired of the bullshit. With all the technology they can't figure out where my package is?

 – About 2 months ago.

purchased a part from the supplier in Stocton Ca. Requested next day delivery to Fontana, Ca. Paid $321.00 for shipping !Ups sends my package to Louiville Kentucky and says that it is a weather delay...

purchased a part from the supplier in Stocton Ca. Requested next day delivery to Fontana, Ca. Paid $321.00 for shipping !Ups sends my package to Louiville Kentucky and says that it is a weather delay in effect so will not be delivered on time! First off why in the hell send it to Louiville Kentucky when its in California being shipped to California? Bullshit crooks im out a days work $321.00 and no recourse from Ups ! "UPS SUCKS ASS"

 – About 2 months ago.

I live in a rural community, we do NOT have mail delivery, every. Single. Person. In town has a free PO box for mail. My Amazon orders go to the post office, everything goes to the post office. I...

I live in a rural community, we do NOT have mail delivery, every. Single. Person. In town has a free PO box for mail. My Amazon orders go to the post office, everything goes to the post office. I ordered something the company uses UPS, won't take my box# fine whatever. Package is dropped off at the post office last week, then returned to the shipper. I call again, badger them to put my box# on. Package should arrive today, I will probably be able to pick it up tomorrow. I check my tracking since I'm going into town this afternoon and if ups drops off before 10am I can probably sweet talk the post office lady into finding the package so I don't have to drive in again tomorrow. NOPE, UPS has rerouted my package to my old address 50miles away because they don't "do" PO boxes.

 – About 2 months ago.

The last two packages delivered to me by UPS have anded up delivered to a convenience store around the corner because "nobody was home". Bullshit, there is a full time attendant working the...

The last two packages delivered to me by UPS have anded up delivered to a convenience store around the corner because "nobody was home". Bullshit, there is a full time attendant working the front door in my building. When I go to pick up my packages from the store, they close at 6pm on weekdays, and aren't open weekends. WTF UPS? They have the laziest most incompetent drivers of any delivery service.

 – About 2 months ago.

I had a delivery scheduled for Saturday. On Friday at 7 am, the tracking info was updated that the truck was late and the delivery date was being updated. Two hours later, the package was scanned in...

I had a delivery scheduled for Saturday. On Friday at 7 am, the tracking info was updated that the truck was late and the delivery date was being updated. Two hours later, the package was scanned in my home town. The delivery date was still being marked as "being updated". Saturday comes and goes, Sun I didn't expect anything, Monday the delivery date is updated to Tuesday. So I email customer service and asked how it is that I can drive across town in under an hour but my package takes five days to meander across town. I got back a we're sorry, but that's the it is response. Tuesday comes and goes...no package. Now I am told my package was handed off to the USPS and they say it's improperly addressed and is being returned to sender. The sender is a business from whom I've been ordering for years.

 – About 2 months ago.

Package set to be delivered by April 8. Gifts needed for this weekend. Package in delivery center but supposedly delayed delivery because of train derailment and won't show up till next business...

Package set to be delivered by April 8. Gifts needed for this weekend. Package in delivery center but supposedly delayed delivery because of train derailment and won't show up till next business day. It's in the delivery center since 6:00 am Friday and can't get two towns over to be delivered? Not acceptable and these are food items so freshness is now a big issue. Sometime Monday evening I'll be driving over two hours round trip to deliver the gifts that I won't have this weekend. Ever hear of working a weekend?! I'll avoid UPS delivery anytime I can.

 – About 2 months ago.

UPS sucks! I have a package supposed to be delivered today and despite that there is a derailment, the package have already arrived at the destination center yesterday. They can just put it in their...

UPS sucks! I have a package supposed to be delivered today and despite that there is a derailment, the package have already arrived at the destination center yesterday. They can just put it in their f%@king truck and deliver it to me today but no, they keep it until next week to deliver.

 – About 2 months ago.

I have a box of flash frozen meat (with dry ice) supposed to be delivered to me by Friday. On Thursday, I get the notification that due to a train derailment, there would be a delay. It's Saturday...

I have a box of flash frozen meat (with dry ice) supposed to be delivered to me by Friday. On Thursday, I get the notification that due to a train derailment, there would be a delay. It's Saturday now and I see that the box has arrived at our local UPS...but they won't put it out for delivery because it's Saturday and they don't deliver on Saturday unless I paid extra for the shipping. Wtf. I paid to get it delivered to me on Friday. I'll most likely get my package on Monday, and it's gonna be disgusting unsafe meat.

 – About 2 months ago.

Package was supposed to be delivered by close of business yesterday. Talked to them mid-afternoon and they confirmed it would be here before 5 PM. Waited until 6 PM yesterday, nothing.

Package was supposed to be delivered by close of business yesterday. Talked to them mid-afternoon and they confirmed it would be here before 5 PM. Waited until 6 PM yesterday, nothing.

Today, the tracking information was updated to indicate our package was out on a truck for delivery, again by close of business (5 PM). As I write this, I have talked to UPS "customer service" (in quotes on purpose) who have told me that there's nothing they can do. They tried to contact the local dispatch, but nobody there has returned their calls.

Now they're telling me that they'll reschedule my delivery for sometime during the business day on Monday. Sometime.

Again, I have to reschedule with our client who is expecting us to install this equipment.

This is 2017. How do they not have GPS tracking on every truck in their fleet? They should know the location of my package within 10 to 20 feet at all times.

If this was a one-time even, well...crap happens. This is now several times in the past few months.

UPS SUCKS!

 – About 3 months ago.

just ridiculously incompetent. ...

just ridiculously incompetent.

 – About 3 months ago.

It seems they do not understand what customer service means. and that means informing your customer with some type of note that you attempted yo deliver and will be back the next day or something....

It seems they do not understand what customer service means. and that means informing your customer with some type of note that you attempted yo deliver and will be back the next day or something. Canada Post is way better - more expensive - but way better and more convenient...and seems to have much more common sense.

 – About 3 months ago.

lol had a package the other day get on the wrong truck, I understand shit happens the instead of bring it back to the hub and deliverer the next day the dumbass driver let it at another business and I...

lol had a package the other day get on the wrong truck, I understand shit happens the instead of bring it back to the hub and deliverer the next day the dumbass driver let it at another business and I guess couldn't read the label please go back to first grade

 – About 3 months ago.

UPS is just terrible. From their customer service call centre to their local hub being very rude and hanging up on me. Even their deliverers are mentally incompetent.

I wasn't home...

UPS is just terrible. From their customer service call centre to their local hub being very rude and hanging up on me. Even their deliverers are mentally incompetent.

I wasn't home and Called UPS to see what the time range was to receive my $2000 package. A signature was mandatory and the UPS rep said they would not leave it in a secured location in my back yard.

They gave me a time frame of between 5-6pm and said they could call me when they were near.

I was never called however at around 5:15pm I refreshed the tracking number and it said it was signed by me and left with reception... I was still on route home and I live a house and it wasn't delivered to a business with a receptionist.

I arrived home and it wasn't there. That's when I called the UPS line and they said the driver signed for it and left it on my porch. Someone saw it and took it.

The driver came by and admitted guilt that he signed for me and thought it would be ok for him to leave it there. While he was there he tried shifting the blame on me though. Telling me I should be living in this type of area and so forth...

f%@k UPS!!

 – About 3 months ago.

Severe weather conditions have delayed delivery / Delivery will be rescheduled UPS is got to excuse.
No weather other then sunshine here in Florida today, yesterday or day before confirmed but...

Severe weather conditions have delayed delivery / Delivery will be rescheduled UPS is got to excuse.
No weather other then sunshine here in Florida today, yesterday or day before confirmed but the weather channel and local stations. Why can they just put the real reason and solution so at least we know they have it.

 – About 3 months ago.

Advised UPS through the my UPS app that I wanted the package left at the door. The ignored that and my two-day air bounce back and it was another four days before they attempted delivery again. I was...

Advised UPS through the my UPS app that I wanted the package left at the door. The ignored that and my two-day air bounce back and it was another four days before they attempted delivery again. I was promised to follow up to my email within 4 hours I'm still waiting. Advise them of the change of delivery date they got that wrong. Call UPS and tried to make changes to the delivery location and or date and was told I could not do that only the shipper could do that. I called on Amazon. ( who has excellent customer service and could teach UPS) they told me UPS would call me back. I'm still waiting for that call.

 – About 3 months ago.

Driver tossed my package containg a book and electronics over the fence so it could sit in the pouring rain for 8 hours. Ups sux....

Driver tossed my package containg a book and electronics over the fence so it could sit in the pouring rain for 8 hours. Ups sux.

 – About 3 months ago.

UPS Truly does suck!! Been waiting all day for two packages.. One, the tracking has been stuck at "destination scan" since 5am today, so that's 11 hours.. And it's 2nd Day Air!!

UPS Truly does suck!! Been waiting all day for two packages.. One, the tracking has been stuck at "destination scan" since 5am today, so that's 11 hours.. And it's 2nd Day Air!!
The other, my new phone, is "our for delivery" since 8:19am so 10 hours ago.. Seriously, this is the best UPS can offer? Crappy tracking, zero customer service, their packages arrive looking like shit, so you know they are tossing em about not giving a damn.. And here is is almost 6:30 PM and have I gotten either package yet? NOPE! And I've only been waiting all damn day.. Seriously, if I had a choice, I would have chosen the USPS over these clowns.. Or even FedEx.. At least USPS and FedEx tries to deliver during normal hours.. This is ridiculous! UPS, you SUCK.

 – About 3 months ago.

UPS SUCKS...

UPS SUCKS

 – About 3 months ago.

DO NOT USE UPS. They SUCKS REALLY!!...

DO NOT USE UPS. They SUCKS REALLY!!

 – About 3 months ago.

They are always delivered my package at the end of the day and on the 5th day of shipping. They used that time to move it around past my house a few time before actually brought it back on the day of...

They are always delivered my package at the end of the day and on the 5th day of shipping. They used that time to move it around past my house a few time before actually brought it back on the day of delivery. By tracking my package it make me feel so frustrated and keep asking why? Why would they do that ?

 – About 3 months ago.

I paid $258.65 to have my son's cranial band shipped overnight to an artist that specializes in painting cranial band so that people would stop pointing and whispering about my son's medical...

I paid $258.65 to have my son's cranial band shipped overnight to an artist that specializes in painting cranial band so that people would stop pointing and whispering about my son's medical device to reshape his head. The goal was to take the focus off of my son and onto the artwork.

UPS openly admitted to mis-sorting my package at their facility. They never called me to tell me about the error. They just did whatever they wanted instead of consulting me and asking if we still wanted our package delivered. They don't seem to comprehend that when someone pays a ton of money to have something overnighted that means the package is time sensitive. The artist wasn't even going to be home the following day so my son's helmet would habe just sat there for who knows how long.

My son can't go more than 48 hrs without wearing his band so I had to jump through hoops to have the band routed back to me.

It's emotionally damaging. I saved the money to ship and paint the helmet for my son and now he's missed out on his therapy as a result of UPS's irresponsibility.

I will never ship anything through UPS and I highly recommend that no one else does either. I've never had these issues with FedEx. This was the first time I've ever used UPS.

 – About 3 months ago.

Gregory B. Koltun, assigned legal counsel for UPS is fully responsible for all UPS snafus and other alcohol shipments related issues. You can email gkoltun@mofo.com or call (213) 892-5551 if you...

Gregory B. Koltun, assigned legal counsel for UPS is fully responsible for all UPS snafus and other alcohol shipments related issues. You can email gkoltun@mofo.com or call (213) 892-5551 if you wish.

 – About 3 months ago.

Ordered a package with expedited shipping, and wasn't home the day they tried to deliver, so they dropped it off at a liquor store (seriously) on the other side of the city. I went online and...

Ordered a package with expedited shipping, and wasn't home the day they tried to deliver, so they dropped it off at a liquor store (seriously) on the other side of the city. I went online and asked to have it redelivered, and what happened? They picked it up from said liquor store, brought it back to the UPS office....then sent it straight back to the liquor store.

 – About 3 months ago.

Always delaying packages with bogus excuses! Severe weather?? I checked and there have been clear skies all week!! ...

Always delaying packages with bogus excuses! Severe weather?? I checked and there have been clear skies all week!!

 – About 3 months ago.

UPS SUCKS!!! Just saying......

UPS SUCKS!!! Just saying...

 – About 3 months ago.

Clearly UPS is no longer the company it was. It is most likely a result of cost cutting efforts over time that result in a dumbing-down of corporate leadership to a level of incompetence. This...

Clearly UPS is no longer the company it was. It is most likely a result of cost cutting efforts over time that result in a dumbing-down of corporate leadership to a level of incompetence. This incompetence then trickles down to the line staff. One only needs to look at what has happened to Sears and K-mart to see real life examples. The best thing to do is for everyone to complain loudly to your seller and continually to demand they do not use UPS as a delivery service. A significant loss of business will eventually wake UPS up or let them go the way of the do-do bird.

My package was at a distribution center and scheduled for delivery today then suddenly "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." This is most likely UPS code for "some incompetent and untrained worker put your package on the wrong truck and now it's headed one-thousand miles in the wrong direction" or "your package is sitting at the distribution center for a few more days because some bonehead in top management thinks it will save UPS money to have it hang-around for a while"--get a clue fuel costs are not going to drastically change over the next few days and the destination is sure as heck not going to get any closer.

 – About 3 months ago.

Ups SUCKS.... I think they still move packages by horse and buggy!!!!...

Ups SUCKS.... I think they still move packages by horse and buggy!!!!

 – About 3 months ago.

My package was routed to the wrong town and now they 'claim' that the address was 'wrong' and it took an entire day to correct. I had another item from this same order that came via...

My package was routed to the wrong town and now they 'claim' that the address was 'wrong' and it took an entire day to correct. I had another item from this same order that came via USPS and it arrived at my mailbox promptly the NEXT day after ordering from Amazon. My other item was scheduled for March 27 by 8 PM, but they routed it to a city nowhere near me and now it is supposedly going to arrive by April 3rd. Yeah right. If this item is BROKEN when it arrives I will be hounding Amazon and UPS until the end of time. And this is one item that I really NEEDED to be delivered on time! So much for medical devices.....UPS does not care and obviously they cannot read, type, or even have any common sense. I used to think UPS was better than lousy FedEx but now I am beginning to wonder.... Right now, UPS had better get my delivery to me, and it had better work, or else they will NEVER get rid of me. I will be complaining to them, and Amazon, and also the Federal Government. UPS....stands for Utterly Puke Stupid!

 – About 3 months ago.

It confuses me sometimes the way this company does it deliveries. So a package originates in AZ has to travel to KY to come back west to WA. Not only that but a package will route through Spokane Wa...

It confuses me sometimes the way this company does it deliveries. So a package originates in AZ has to travel to KY to come back west to WA. Not only that but a package will route through Spokane Wa through Moses Lake WA to Portland OR just o come back to Moses Lake. By the way each time any package I have gotten that has done this was paid over night shipping and it would still be two days late.

 – About 3 months ago.

Worst company ever!! I pay extra $ to have expedited delivery and they always delay the date with excuses-weather etc when there isnt.Most incompetent co ever. Never have a problem with fedex or usps...

Worst company ever!! I pay extra $ to have expedited delivery and they always delay the date with excuses-weather etc when there isnt.Most incompetent co ever. Never have a problem with fedex or usps like these buffoons. Wish they go out of business! I will never use them if I have a choice as they are too unreliable!

 – About 3 months ago.

Driver literally BANGS at the door and yells "UPS!" at the top of their stupid lungs. I'm in a 1 room apartment, and was also dead asleep, on account of getting 3 hours of sleep over the...

Driver literally BANGS at the door and yells "UPS!" at the top of their stupid lungs. I'm in a 1 room apartment, and was also dead asleep, on account of getting 3 hours of sleep over the last 2 days. So this idiot wakes me just in time to witness the schmuck literally throw the package AT the glass doors on the patio. It was not a heavy package, but I also didn't need this friggin genius to also cover the package in dust and truck-tons of pollen. Did I mention it was not in a box, it was clothing items in a one of those dumb plastic bag?

Yea, totally not a massive dick move or anything. f%@k these guys.

 – About 3 months ago.

I paid extra money to have my package shipped early. Instead of having the package waiting for me at my door or at the mail room office, they drop it off the next day at some bodega across town. Waste...

I paid extra money to have my package shipped early. Instead of having the package waiting for me at my door or at the mail room office, they drop it off the next day at some bodega across town. Waste of money, incompetent workers.

 – About 3 months ago.

UPS drivers in Tacoma WA are lazy and incompetent. instead of bringing the our deliveries to our business, the driver - on multiple occasions- states that we were closed or have moved. complete...

UPS drivers in Tacoma WA are lazy and incompetent. instead of bringing the our deliveries to our business, the driver - on multiple occasions- states that we were closed or have moved. complete lies.

You call the customer service line and eventually get a return call from the local office that blatantly laughs in your face at any concern that you need your items today.

I get it - UPS is so large they can do what they want... just sad that they are overpaying lazy and incompetent staff including the worthless person running the Fife WA distribution center.

I cringe weekly as I have to order product that can only ship UPS

UPS - Worthless Incompetent Lazy Pompous

have to be successful inspite of UPS

 – About 3 months ago.

Driver brings delivery for someone in another dept of our company. Gets frustrated when I show him to the person it's addressed to, as though I should just sign it and let him get on with his...

Driver brings delivery for someone in another dept of our company. Gets frustrated when I show him to the person it's addressed to, as though I should just sign it and let him get on with his much more important business. RSGYK

 – About 3 months ago.

I being a 2nd story apt. tenant --- heard NO SOUND of the UPS San Diego Deliveryman coming up my stairs. Intentionally discreet. I could barely hear him walk along my balcony, past my door that was...

I being a 2nd story apt. tenant --- heard NO SOUND of the UPS San Diego Deliveryman coming up my stairs. Intentionally discreet. I could barely hear him walk along my balcony, past my door that was open less that 1 foot. This was for his package delivery. Then he drops the large, heavy box down.
Then he leaves silently: I see him wearing an odd-circular, beach type hat. CONCEALING HIS FACE.
Proving he knows his guilt.

UPS had done guilty behavior, but rather hit-and-run driving against me. In my past.

 – About 3 months ago.

Lost my package....they have no idea where it is or when I will get a refund. Its already two weeks late! Thanks UPS....

Lost my package....they have no idea where it is or when I will get a refund. Its already two weeks late! Thanks UPS.

 – About 3 months ago.

Ups sucks. They called off delivery on 3-24-17 for bad weather, watched driver pass by my house 2 min later on his way back. No update on tracking yet, called and was told end of day tomorrow....

Ups sucks. They called off delivery on 3-24-17 for bad weather, watched driver pass by my house 2 min later on his way back. No update on tracking yet, called and was told end of day tomorrow.

 – About 3 months ago.

They delivered my package to the wrong address, wasn't even close, 25 miles. Then told me it would be 8 days before I would get it. I called BS, I got it delivered 23 hrs later. Someone needs a...

They delivered my package to the wrong address, wasn't even close, 25 miles. Then told me it would be 8 days before I would get it. I called BS, I got it delivered 23 hrs later. Someone needs a reading test or drug test.

 – About 3 months ago.

UPS sucks because every time I order something overnight and always take them the next night to deliver my crap. If I order something overnight I expected that next day not the following freaking...

UPS sucks because every time I order something overnight and always take them the next night to deliver my crap. If I order something overnight I expected that next day not the following freaking night

 – About 3 months ago.

I need to work during the weekdays. My packages needs my signature, and it does not allow me to release my signature online, or allow me to pick up either. wtf.stupid and sucks! ...

I need to work during the weekdays. My packages needs my signature, and it does not allow me to release my signature online, or allow me to pick up either. wtf.stupid and sucks!

 – About 3 months ago.

Package supposed to be delivered 3/15. It is 3/22 now and it has not been delivered. Tracking shows out for delivery, then mysteriously changes to severe weather delays at the end of the day....

Package supposed to be delivered 3/15. It is 3/22 now and it has not been delivered. Tracking shows out for delivery, then mysteriously changes to severe weather delays at the end of the day.

 – About 3 months ago.

Yea. Won't be doing business with UPS again if I can help it. I was scheduled to get a package on the 23rd, for a huge project that I needed done by the 26th. Then they rescheduled for the 24th....

Yea. Won't be doing business with UPS again if I can help it. I was scheduled to get a package on the 23rd, for a huge project that I needed done by the 26th. Then they rescheduled for the 24th. That's fine it'll still be here before the 26th. Now I get a notice that they've rescheduled the drop off for the 27th. So now I can't finish my project till 4/2, which puts me a week behind. I used to go to UPS over USPS. Not anymore.

 – About 3 months ago.

Paid for Next day air service because I am traveling out of the country for a month a need the item I purchased. Well this morning I make my nice cup of coffee and I try tracking its progress only to...

Paid for Next day air service because I am traveling out of the country for a month a need the item I purchased. Well this morning I make my nice cup of coffee and I try tracking its progress only to learn that my package was misplaced and they were in the process of locating my package and because of this I would have to wait another day for delivery. So immediately my morning was ruined. I proceeded to call customer service to have some nimrod mind you sounds like cheech from Cheech n Chong I explained my situation to him and the dumb ass tells me oh I'm so sorry sir to learn of this very inconvenient circumstance but do not worry I will be helping you. So he puts me on hold for what seemed like 20 minutes and comes back and says sir do not worry as this one has been taken care of so I asked how was it taken care of and when will I be receiving my package and he tells me I was not able to locate your package but not to worry sir you will get your package today. By this point I'm thinking there's no concrete data that says I will be getting it today so I told him this is unacceptable and he tells me if the package does not arrive by 4pm give us a call back and we will get the package to you before the day is over. My question to him was why not do that now why make me wait. By this point I had lost my patience with this nube and his dumb accent was getting on my last nerve so I just decided to just finish the call so I told him ok whatever I'll wait than he says have a good day sir and stays on the line, I wanted him to hang up so I can be redirected to take the survey but he knew this and proceeded to keep the line open waiting for me to hang up first so after about 3 minutes of this I just hanged up smh. I called back a few minutes ago because now magically my package appears after 8pm and says it will be delivered by the end of the day not by 10am which is the time a next day air package is supposed to be delivered. I tell the foreign girl with the deep accent that I need it delivered before 10am because I paid for the service and they already screwed up by this point and she tells me I'm sorry sir I can not change this can I help you with anything else so I told her I want a refund and she hanged up on me. UPS will never get another penny from me. Bunch of idiots is what they are.

 – About 3 months ago.

Been waiting for my package for days now! UPS truly sucks! Say what you will about the post office but at least all shit doesn't come to a stand still at 4:00 Friday afternoon and not move again...

Been waiting for my package for days now! UPS truly sucks! Say what you will about the post office but at least all shit doesn't come to a stand still at 4:00 Friday afternoon and not move again until Monday morning. My package was scheduled for delivery on friday and here I am Tuesday at 6:30 PM still without a package. it's literally been sitting in one place for days. Last time I ever associate with UPS. I won't be buying from vendors who use UPS anymore either. UPS SUCKS!!!!

 – About 3 months ago.

again UPS driver has showed me how sneaky he can be.
Waited all morning at home, on the porch, surrounded by nats and flies. no delivery.
I go inside for lunch at 2:30pm, car is on the...

again UPS driver has showed me how sneaky he can be.
Waited all morning at home, on the porch, surrounded by nats and flies. no delivery.
I go inside for lunch at 2:30pm, car is on the drive way.
At 3 i bring the dishes back to the kitchen and i see the door tag.
HE DIDNT RING THE BELL....he knew i was home, so he didnt ring the bell to NOT deliver the package. thank you a**hole

 – About 3 months ago.

Nice spring weather here in NYC. Sun is out and the sky is blue. Can't wait for my packa....oh wait...."Delay in delivery due to weather or natural disaster."...

Nice spring weather here in NYC. Sun is out and the sky is blue. Can't wait for my packa....oh wait...."Delay in delivery due to weather or natural disaster."

 – About 3 months ago.

Package has been out for delivery the last 3 days, nothing. Tracking site updates at 1030 pm of bad weather & delays.

Big brown should be taken to the super bowl!!...

Package has been out for delivery the last 3 days, nothing. Tracking site updates at 1030 pm of bad weather & delays.

Big brown should be taken to the super bowl!!

 – About 3 months ago.

Still using the same "weather delay" excuse from the snow storm from a week ago and delivering bashed-in boxes; FedEx and USPS having no problems delivering on time and in perfect condition....

Still using the same "weather delay" excuse from the snow storm from a week ago and delivering bashed-in boxes; FedEx and USPS having no problems delivering on time and in perfect condition. Didn't UPS pay $4 million to settle a lawsuit for this exact reason a few years ago...?

 – About 3 months ago.

Packaged delivered to our home in Texas required a signature. The attempted delivery at 2pm. We called at 3:40 and were told that we could have it held and picked up at a local distribution center...

Packaged delivered to our home in Texas required a signature. The attempted delivery at 2pm. We called at 3:40 and were told that we could have it held and picked up at a local distribution center which we decided to do...we were expecting a call within an hour to confirm. No call back...called again at 5:15...same drill. No call back....called again at 7pm and they then told us we could pick it up at a place 20 minutes from our house. Arrived their by 7:30. At 8:05p the UPS lady with poor communication skills came out to tell us the driver was not expected back until 8:30pm and they were closing service at the pick-up area for the night. Nice...our wine from California will now sit in Houston's sun all day today waiting for pick up. BTW you cannot have it left at a local UPS store...where as with FEDEX...you can have signature packages left at Kinko's...in an air conditioned environment. UPS is not in business for customer services....

 – About 3 months ago.

Brooklyn, NY - same crappy experience as others TWO packages going to two different places delayed due to weather. One sat it In IL for 2 days 1 day AFTER snow in the northeast and the second made it...

Brooklyn, NY - same crappy experience as others TWO packages going to two different places delayed due to weather. One sat it In IL for 2 days 1 day AFTER snow in the northeast and the second made it to Brooklyn at 8am yesterday, then marked delayed due to weather at 9:43am one week after the frikkin storm. No updates 24 hrs later. I even called cust service and they have no explanation

 – About 3 months ago.

Excuses, excuses. Out for Delivery on 3/17. Nothing. That night the tracking status changed to the snow excuse. Out for Delivery on 3/20. Nothing. Tonight the status is Delivery Attempted at 9:09 pm....

Excuses, excuses. Out for Delivery on 3/17. Nothing. That night the tracking status changed to the snow excuse. Out for Delivery on 3/20. Nothing. Tonight the status is Delivery Attempted at 9:09 pm. Lies. I've been home all night. Ran downstairs and NO slip. Where the h**l is my package!!!!!

 – About 3 months ago.

UPS f%@kING SUCKS!

I paid for next day shipping last THURSDAY and it still is NOT here! Package was scanned and out for delivery 15 minutes from my house in Dartmouth, MA at 8 am yet NO...

UPS f%@kING SUCKS!

I paid for next day shipping last THURSDAY and it still is NOT here! Package was scanned and out for delivery 15 minutes from my house in Dartmouth, MA at 8 am yet NO f%@kING DELIVERY! I spent hours on the phone with the waterhead customer service representatives at UPS and I even drove to the local warehouse where it was scanned to speak to someone. They were just as lazy and useless. She didn't even check her computer. She just re-affirmed what it said in my tracking...

"Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re working to deliver your package as soon as possible."

and...

"An emergency situation or severe weather condition has delayed delivery."

To which I reply--WHAT f%@kING SEVERE WEATHER? It has been sunny 40-50 degrees the last 4 days in MA and even in the origination area of NJ! What LIARS! They are using the recent snowstorm in the northeast as an excuse for their incompetence! What a joke of a company!

 – About 3 months ago.

Apparently it takes UPS ground 31 hours to drive a truck from Lad Vegas to Phoenix. To top it off, the package has been in Phoenix since Sunday, but since scheduled delivery is Tuesday, they're...

Apparently it takes UPS ground 31 hours to drive a truck from Lad Vegas to Phoenix. To top it off, the package has been in Phoenix since Sunday, but since scheduled delivery is Tuesday, they're going to let it sit in a warehouse for another day. UPS can F right off, never using them again.

 – About 3 months ago.

was put out for delivery today, 20 mins later...it gets delayed. Wth? don't have an ETA! what kind of shit is that man...

was put out for delivery today, 20 mins later...it gets delayed. Wth? don't have an ETA! what kind of shit is that man

 – About 3 months ago.

I was supposed to receive a package from Iowa on Friday, paid for overnight. Its been in Kentucky since 1239 a.m. Friday morning. I called them 4 times and evrytime got a different answer. Finally...

I was supposed to receive a package from Iowa on Friday, paid for overnight. Its been in Kentucky since 1239 a.m. Friday morning. I called them 4 times and evrytime got a different answer. Finally called my company this morning and they said a storm caused several packages to be lost and several people were affected. This is my retirement check that I was depending on. Fortunately the company is going to reissue everyone's checks and overnight them again. Wish they would use a different company. Shame on you UPS, if you would've told the truth in the first place, I would've understood and could've let my company know on Friday. I will go out of my way to never use UPS again as all trust and good feeling for them is gone. If my package arrives on Wednesday as its supposed to now and they agree to waive the overnight fee, my feelings might start to change, but as in any type of relationship, you'll have to show me I can trust you again UPS.

 – About 3 months ago.

Ups holds packages to keep the volume steady so it looks good for the stockholders. It's crap. ...

Ups holds packages to keep the volume steady so it looks good for the stockholders. It's crap.

 – About 3 months ago.

Package said arriving yesterday. Nothing yet... Never have a problem with FedEx......

Package said arriving yesterday. Nothing yet... Never have a problem with FedEx...

 – About 3 months ago.

Their website will claim that a package is due for delivery on a certain day. then they will randomly change it to two days later and claim it is still "on-time". They also lost one of my...

Their website will claim that a package is due for delivery on a certain day. then they will randomly change it to two days later and claim it is still "on-time". They also lost one of my packages and then kept claiming it would arrive a day later, for 6 days.

 – About 3 months ago.

They lose a few of our packages within a couple weeks of each other. They SAY THEY WILL FILE A CLAIM. HOWEVER, they will never pay you for the lost package. They do not pay for time that was spent...

They lose a few of our packages within a couple weeks of each other. They SAY THEY WILL FILE A CLAIM. HOWEVER, they will never pay you for the lost package. They do not pay for time that was spent creating the reports that were sent. I had to pay again to resend the packages. I ABSOLUTELY hate UPS. Their driver has as much personality as a mushroom. He scares us. I want to go back to FEDEX. WE never had any issues with them. This sucks. UPS Sucks

 – About 3 months ago.

Legal documentation with guaranteed overnight delivery was sent from Iowa on Thursday 3/16/2017 to be delivered to Texas on Friday 3/17/2017. Nothing! NO delivery. When I asked them on Sunday, it...

Legal documentation with guaranteed overnight delivery was sent from Iowa on Thursday 3/16/2017 to be delivered to Texas on Friday 3/17/2017. Nothing! NO delivery. When I asked them on Sunday, it took HOURS to get an email response and then the response was to tell me to call a number for a "specialized tracking representative" who was NO HELP whatsoever. He blamed the weather of course. He was incredibly terse as well. The package has gone from Iowa to Kentucky and is STUCK there. There isn't any weather between Iowa and Texas or Kentucky and Texas. Extremely disappointing, UPS! You used to be the best. Now you are worse than the USPS. Unfortunately, I was not able to choose which service was to deliver the paperwork. SHAME ON YOU.

 – About 3 months ago.

Florida

They had a fire Wed 3/15/17 which on 3/16/17 was not noted on the website- which if I would have known about - I would not have used them and used FEDEX.

I shipped...

Florida

They had a fire Wed 3/15/17 which on 3/16/17 was not noted on the website- which if I would have known about - I would not have used them and used FEDEX.

I shipped a package next day air 3/16/17 - NEXT DAY - I went to track it and it showed that is was shipped to a different location than it should have been. It was not delivered next day (3/17/17), and still is not delivered today (3/20/17) and it will not be delivered today and they can't tell me when it will be delivered - according to Les - Customer service supervisor...I was not told via the website there was a problem with the local facility and when I called customer service the next day - they STILL didn't tell me and now when I call Monday they tell me someone SHOULD have told me but somehow they did not and even though I was not told and that is their fault - they will still charge me the next day air fee and plus a fee to have my package returned to me. I cannot put in for a refund because that is the policy, to take packages, not deliver them, take your money and not refund you. And then charge you to give you your package back.

Which of course will take three more days at least.

 – About 3 months ago.

Shipment stuck at NJ for almost 4 days...

Shipment stuck at NJ for almost 4 days

 – About 3 months ago.

UPS sucks in NJ and PA, shipped packages on 3/13 snowed a foot on 3/14. The rest of the world got back to work on 3/15 but UPS still isn't caught up. Packages delivered on 3/17.
PS the...

UPS sucks in NJ and PA, shipped packages on 3/13 snowed a foot on 3/14. The rest of the world got back to work on 3/15 but UPS still isn't caught up. Packages delivered on 3/17.
PS the shipments were snow plow and salt spreader parts. Prices going up and DIM screwed all shippers. Record 6.2 Billlllllllllllllllllllion profits and they can't recover from a 12" snow. Total BS.

 – About 3 months ago.

Supposedly a "severe weather delay" is keeping my package from being delivered but last I checked the weather where my package was last seen is great....I tried to contact them for a new...

Supposedly a "severe weather delay" is keeping my package from being delivered but last I checked the weather where my package was last seen is great....I tried to contact them for a new estimated delivery and it was a no go (no response). Hope they will deliver it eventually because this is getting frustrating.

 – About 3 months ago.

Places order with 2 day guaranteed shipping to be delivered March 17 it's been sitting in atlanta ups since the 16th why do they hold orders. I'm in Alabama like 2 hours away. Ups blew it...

Places order with 2 day guaranteed shipping to be delivered March 17 it's been sitting in atlanta ups since the 16th why do they hold orders. I'm in Alabama like 2 hours away. Ups blew it

 – About 3 months ago.

My legal documents were sent 'overnight' on Monday 13th for an eighty mile trip. Today Sunday 19th they are still eighty miles away with no scheduled deliver date. This never happened with Fed...

My legal documents were sent 'overnight' on Monday 13th for an eighty mile trip. Today Sunday 19th they are still eighty miles away with no scheduled deliver date. This never happened with Fed Ex

 – About 3 months ago.

UPS can't be trusted : package from PA delay due to "fire" I Florida !!!...

UPS can't be trusted : package from PA delay due to "fire" I Florida !!!

 – About 3 months ago.

in pennsylvania my parcel arrived in bethlehem on time and was scheduled to be delivered 3/17..we had one snow day 3/14 roads were fine 15th,16th,17th... now delayed til 3/20...one bad weather...

in pennsylvania my parcel arrived in bethlehem on time and was scheduled to be delivered 3/17..we had one snow day 3/14 roads were fine 15th,16th,17th... now delayed til 3/20...one bad weather day...it appears other carriers are operating without issue.

 – About 3 months ago.

In Pennsylvania my parcel arrived in Bethlehem on time and was scheduled to be delivered 3/17..We had one snow day 3/14 roads were fine 15th,16th,17th... Now delayed til 3/20...One bad weather day...

In Pennsylvania my parcel arrived in Bethlehem on time and was scheduled to be delivered 3/17..We had one snow day 3/14 roads were fine 15th,16th,17th... Now delayed til 3/20...One bad weather day (3/14) and they're this far behind??Throw down and do Saturday deliveries to make up for it!! What happened to Customer Satisfaction First?? UPS Management Blows big time...Not the drivers fault.......

 – About 3 months ago.

Ups has my package at first said it was suppose to be delivered on Friday now they say Monday but here it is Saturday and my package is in town but nooo they won't deliver it on Saturday even...

Ups has my package at first said it was suppose to be delivered on Friday now they say Monday but here it is Saturday and my package is in town but nooo they won't deliver it on Saturday even though they could. Not too mention it took 14 hours to ship the package 3 hours away. Not very efficient if you ask me.

 – About 3 months ago.

Package was scheduled to be delivered on the Mar 17. Shipping from PA so I understand a slight delay. Arrived in Louisville KY @ 10:20 AM on Mar 17. As of this morning it shows a new scheduled...

Package was scheduled to be delivered on the Mar 17. Shipping from PA so I understand a slight delay. Arrived in Louisville KY @ 10:20 AM on Mar 17. As of this morning it shows a new scheduled delivery data of Mar 20th. So it is taking them 3 days to move a package roughly 100 miles north to it's destination. Hell, even the United States Postal Service moves faster than that.

 – About 3 months ago.

My package was suppose to come on Webesday, because of the snow they rescheduled it to Thursday and at the end of the day they updated their website and said "Rescheduled Delivery" on Friday....

My package was suppose to come on Webesday, because of the snow they rescheduled it to Thursday and at the end of the day they updated their website and said "Rescheduled Delivery" on Friday. On Friday at 9:57 at night I got an email "Delay: Emergency Situation or Severe Weather" that morning it was "Out for delivery"

 – About 3 months ago.

Package was on the truck for delivery Tuesday morning. Now they don't know when it will be delivered. The UPS center is in Queens, I'm in Brooklyn. The weather and roads have been clear since...

Package was on the truck for delivery Tuesday morning. Now they don't know when it will be delivered. The UPS center is in Queens, I'm in Brooklyn. The weather and roads have been clear since Wednesday. On Wednesday FEDEX delivered a package to me no problem. UPS always sucks, half the time they simply do not deliver when they're supposed to then they lie and update the website to say that a delivery attempt was made, but no one was home. Given the choice, I NEVER choose this company for my shipping needs.

 – About 3 months ago.

I paid $25 for "overnight" shipping from Nordstroms... that was Wednesday. For some reason "overnight" from Wednesday means Friday delivery, but whatever, ok, I probably ordered too...

I paid $25 for "overnight" shipping from Nordstroms... that was Wednesday. For some reason "overnight" from Wednesday means Friday delivery, but whatever, ok, I probably ordered too late for the next day cut-off. Fine. Friday it is. I track my package and it says Friday, 3/17, 6:43am, on truck, "out for delivery"... so I wait and wait and wait... at 10:10pm (!) it updates me with this "AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY."

BULLSH$&. The snow storm was Tuesday, ok? There's hardly any snow left on the streets here in New York. Furthermore, Nordstrom sent part of my order via Fedex, ordered the exact same day at the exact same time, and Fedex got the package here at 3pm.

Final insult, I call UPS and explain to customer service that if my order arrives by Saturday it's all good, but that Monday delivery is no good and useless to me. I said I'd even pay more to get it Saturday. Nope... customer service rep says there's nothing they can do, it will probably show up Monday. Useless.

Seriously UPS? How is 7 inches of snow that fell THREE DAYS AGO a weather emergency for you? And how does a package that's already on a truck and marked 'out for delivery' not make it due to 2 inches of leftover snow at the curb? And how come, on top of all that, you can't put some extra drivers on to get delayed packages to people the next day, just because that day happens to be a Saturday? This is terrible customer service, and you suck UPS.

 – About 3 months ago.

I was supposed to receive my package for the past 3 days (I even had 2 day shipping) but now my tracking says "recent weather has caused delivery delays. recovery efforts are under way to deliver...

I was supposed to receive my package for the past 3 days (I even had 2 day shipping) but now my tracking says "recent weather has caused delivery delays. recovery efforts are under way to deliver your package as soon as possible. / we’re working to deliver your package as soon as possible". Wednesday the weather was shit and they couldn't deliver, I get it, I understand. But Thursday and Today the weather is fine! In fact I seen other trucks making deliveries, why isn't my package being delivered?! This is bullshit!!

 – About 3 months ago.

What a response! Really? They have no idea when packages will be delivered? When asked for payment . . . I am not sure when we will pay your invoice?

Dear Mike,

Thank you for...

What a response! Really? They have no idea when packages will be delivered? When asked for payment . . . I am not sure when we will pay your invoice?

Dear Mike,

Thank you for emailing our team. I can understand your frustration and I apologize for the delay. When we experience adverse weather, it has a two-fold effect on our services. First, during the actual weather issue, we are unable to deliver or pickup packages on our normal routes. Second, once the weather permits us to resume our service, we have accrued a severe backlog of packages and must work to catch up on this volume.

Unfortunately, we haven't received any updates on when these packages will be delivered.

Sincerely,

Ema L.
UPS Social Media Team

 – About 3 months ago.

I ordered a specific car part from an online retailer yesterday, March 16, 2017. I opted for UPS next day(10am) delivery which was almost $30. I'm in NYC and at 10am this morning,March 17, 2017,...

I ordered a specific car part from an online retailer yesterday, March 16, 2017. I opted for UPS next day(10am) delivery which was almost $30. I'm in NYC and at 10am this morning,March 17, 2017, with the package in NYC already, I received an update stating: " An emergency situation or severe weather condition has delayed delivery."
Last I checked, it's been a sunny day today and 46 degrees and almost no signs of the recent snow storm that took place 4 days ago.
Forgot customer service because there is none and as of 6:36pm, no updates whatsoever.

 – About 3 months ago.

I ordered from amazon on tuesday march 14th. I chose two day shipping. My order was only shipped yesterday, so it took them two damn days to even get the shipment ready, and then the entire day the...

I ordered from amazon on tuesday march 14th. I chose two day shipping. My order was only shipped yesterday, so it took them two damn days to even get the shipment ready, and then the entire day the ups tracking website said that my package was "out for delivery". Around 12 pm I saw the UPS truck sitting outside my house for about 5 minutes. They didn't come to my door, they didn't knock, there was no package. I called the UPS customer service line and it was a f%@king automated system. I found out you can press 0 if you want to talk to an actual human being. That didn't help much more, all the woman could tell me is that it's "out for delivery". Fair enough, maybe it would come later. So I've been sitting all day waiting for this f%@king package and decide I'm going to call again, but before that I'll check the website. Suddenly there's an "adverse weather" delay. There's no f%@king adverse weather here.. no snow, no rain even. Don't know what the f%@k that's supposed to even mean. So I called the customer service line again and told them everything, they still couldn't tell me anything except that my package will be delivered on MONDAY now. I ordered it on Tuesday, it should have been shipped on Wednesday and got here today, but now it's getting here on f%@king MONDAY of next f%@king week. Needless to say, I'm livid. I asked the woman on the phone if I could just pick it up there tonight or tomorrow, and she said that I can only pick it up or have it delivered on Monday. Well that's not much of a f%@king choice. I'm done with UPS, I really can't take it anymore. When the driver gets here on Monday I'm going to have a word with them, tell them I'm really unhappy.

 – About 3 months ago.

Was supposed to receive my package today but now my tracking says "Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re...

Was supposed to receive my package today but now my tracking says "Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re working to deliver your package as soon as possible" and is now not being delivered until Monday. I'm not exactly sure why it is delayed as the weather has been fine for the past two days!! I live 2 hours away from Secaucus, NJ where my package is. It should not take another 2 days. So confused!

 – About 3 months ago.

CEDAR GROVE NJ
YES UPS was great up until now - Same package showed out for delivery 3 days in a row then says weather delays - it snowed 4 days ago weather and roads have been fine since then...

CEDAR GROVE NJ
YES UPS was great up until now - Same package showed out for delivery 3 days in a row then says weather delays - it snowed 4 days ago weather and roads have been fine since then so enough stupid excuses

 – About 3 months ago.

From Hialeah, Fl

Got this Alert a few days ago from UPS. I can tell you the weather has been perfect for 2 weeks in our area did they have a fire in the facility or a robbery of...

From Hialeah, Fl

Got this Alert a few days ago from UPS. I can tell you the weather has been perfect for 2 weeks in our area did they have a fire in the facility or a robbery of packages. I need these for a party this week coming up.

Due to emergency conditions in our Hialeah, FL facility, deliveries are delayed. Recovery efforts are underway.

 – About 3 months ago.

Absolutely atrocious customer service - zero interest in providing a good service, or even any kind of service, just taking the money for the job and dusting there hands regardless of actually doing...

Absolutely atrocious customer service - zero interest in providing a good service, or even any kind of service, just taking the money for the job and dusting there hands regardless of actually doing what they've been paid for. A genuine embarrassment of a company - the management should be ashamed - there is clearly a systemic issue with the way they are run. Quick message for David P. Abney - WAKE THE f%@k UP

 – About 3 months ago.

f%@king dog shit company...

f%@king dog shit company

 – About 3 months ago.

still has not called back had to call them for the fifth time they have no clue as to where the package is so unreliable (Unreliable Parcel Service UPS SUCKS)...

still has not called back had to call them for the fifth time they have no clue as to where the package is so unreliable (Unreliable Parcel Service UPS SUCKS)

 – About 3 months ago.

I'm so disgusted with this company!!! Package was supposed to be delivered since Tuesday and still nothing even though the tracking info said that it will be delivered by the end of the day!!...

I'm so disgusted with this company!!! Package was supposed to be delivered since Tuesday and still nothing even though the tracking info said that it will be delivered by the end of the day!! Called twice and all of a sudden it's still at warehouse smdh!! My kids needed their stuff for tomorrow for school and if I was given the truth I could have went out this evening and got back up!! I'm so friggimg upset and my kids are going to be so disappointed tomorrow when they wake up and I have to tell them that they won't have their stuff for school NEVER Again!!!

 – About 3 months ago.

UPS constantly loses packages and lies to their customers when speaking to customer service you ask to speak to a manager none are available and put on hold forever when you finally get to a manager...

UPS constantly loses packages and lies to their customers when speaking to customer service you ask to speak to a manager none are available and put on hold forever when you finally get to a manager they try to appease you and b******* you

 – About 3 months ago.

Every single time I have something shipped with one day shipping it always gets delayed in Oakland.
I'm on my fourth package that always get delayed due to "Mechanical issues "...

Every single time I have something shipped with one day shipping it always gets delayed in Oakland.
I'm on my fourth package that always get delayed due to "Mechanical issues "

 – About 3 months ago.

Tracking for my UPS package says delays due to weather but my relatives in the same state as the package are at work. WTF UPS? You all get mild snow days off? FEDEX next time for sure!...

Tracking for my UPS package says delays due to weather but my relatives in the same state as the package are at work. WTF UPS? You all get mild snow days off? FEDEX next time for sure!

 – About 3 months ago.

I litaraly ordered my package 30 days ago and I choose 5 day shipping and it still says my package haven't come, yet again I did see a lot of UPS trucks stop at my driveway. I am so pissed...

I litaraly ordered my package 30 days ago and I choose 5 day shipping and it still says my package haven't come, yet again I did see a lot of UPS trucks stop at my driveway. I am so pissed

 – About 3 months ago.

Just saw the UPS truck a driveway away from me. Then it disappeared. Checked tracking nothing. Called customer service, severe weather conditon or an energency prohibits the delivery. ...

Just saw the UPS truck a driveway away from me. Then it disappeared. Checked tracking nothing. Called customer service, severe weather conditon or an energency prohibits the delivery.

 – About 3 months ago.

New update, called them a few hours ago and they tell me its coming today, tracking still didn't update for it coming today and then I re-call for them to tell me it hasn't left Germany yet. I...

New update, called them a few hours ago and they tell me its coming today, tracking still didn't update for it coming today and then I re-call for them to tell me it hasn't left Germany yet. I did ask "so have I been lied to?" "I can't confirm that as I don't know the rep"

 – About 3 months ago.

Because first they lied saying it was in my country and that it would arrive on time.. Then an hour later I check and the tracking an hour later and its gone back to India..
Now my parcel is...

Because first they lied saying it was in my country and that it would arrive on time.. Then an hour later I check and the tracking an hour later and its gone back to India..
Now my parcel is delayed by a day and I took a day off work to receive the parcel..

 – About 3 months ago.

Blinds to go is literally out there manufacturing f%@king window blinds today but ups won't let you pick up a f%@king package cause it's drizzling...

Blinds to go is literally out there manufacturing f%@king window blinds today but ups won't let you pick up a f%@king package cause it's drizzling

 – About 3 months ago.

3-8 days haha jokes on me. 1st 3 days order couldn't be tracked next few days past they just throw up cities and scan and departure. Now it's an delay in Phoenix. Lol FedEx from now on. I...

3-8 days haha jokes on me. 1st 3 days order couldn't be tracked next few days past they just throw up cities and scan and departure. Now it's an delay in Phoenix. Lol FedEx from now on. I might miss my trip to Cali waiting on some shoes I should of bought in the store smh.

 – About 3 months ago.

Ordered an item for 2 day air delivery from a neighboring state. It's been sitting in the town 45 minutes down the road for 4 days. Was supposed to be delivered yesterday so I call UPS. The...

Ordered an item for 2 day air delivery from a neighboring state. It's been sitting in the town 45 minutes down the road for 4 days. Was supposed to be delivered yesterday so I call UPS. The representative tells me that they can begin an investigation and it can take up to 8 business days to complete. No garauntee they'll even find it. Boooooo! There needs to be a way to get money back.

 – About 3 months ago.

My first experience with UPS they delivered my package one half a mile away to a business address and took me two weeks to locate it.
My second experience they destroy the piece of furniture...

My first experience with UPS they delivered my package one half a mile away to a business address and took me two weeks to locate it.
My second experience they destroy the piece of furniture that I had to pay for at $450.
Normally I make a purchase and ask who their shippers are and if it is with UPS i'll go on to another retailer.
I forgot to ask this time I purchased an item from Walmart and was disappointed to learn it was UPS.
Was purchased on March 8, 2017 with two day delivery.
I tracked the package to Walmart and UPS delivery date was the 13th. I had made plans to be home on the 10th but when they expected delivery date was the 13th I didn't have an opportunity to arrange to be home for delivery, so I hand wrote a note that reads "UPS please leave package" printed my name and signed it. The dumb ass agent took my note down and put one for me to sign. Don't contact customer service Roselie won't do anything either

 – About 3 months ago.

Why does this looks like twitter?
Any, this is my first AMAZON purchase and so far is OK. It's on time and FASTER than my local postal service.
...

Why does this looks like twitter?
Any, this is my first AMAZON purchase and so far is OK. It's on time and FASTER than my local postal service.

 – About 3 months ago.

Packaged arrived Thursday night ~2030. At 2330, the have it listed as 'delayed due to severe weather': San Pablo, CA

Ugh, it's literally 80 miles away from me and do you not...

Packaged arrived Thursday night ~2030. At 2330, the have it listed as 'delayed due to severe weather': San Pablo, CA

Ugh, it's literally 80 miles away from me and do you not think one could check the weather online if not just look outside (it's been in the 70s the last week here in California)??

What irks me about the whole thing is the generic 'will reschedule' message that has been there for 3 whole days. We paid for your service/delivery per your estimates. YOU DO NOT GET TO CASUALLY reschedule it at your convience.

THERE IS NO SEVERE WEATHER UNLESS your drivers are vampires and they cannot work in sunshine.

I think they need to come up with better lies/excuses to their customers.

 – About 3 months ago.

Been waiting on a package that was supposed to be one day delivery for the past 3 days. Tracking is showing delayed for the past 2 days and has not changed and no word on when to expect it. Emailed...

Been waiting on a package that was supposed to be one day delivery for the past 3 days. Tracking is showing delayed for the past 2 days and has not changed and no word on when to expect it. Emailed with no response. Funny how package has been delayed the past 2 days due to so called inclement weather when both of those days it has been sunny and bright!

 – About 3 months ago.

This is the third time I have had a package delayed due to severe weather when there is no weather whatsoever. Says package in Spokane is delayed to weather. I live 1.5 hrs from Spokane and there has...

This is the third time I have had a package delayed due to severe weather when there is no weather whatsoever. Says package in Spokane is delayed to weather. I live 1.5 hrs from Spokane and there has been no rain or snow recently. My guess is they are just using it as an excuse to drag their feet and delay packages. This happened a few times the past couple months all times there was no severe weather. One time it was delayed and there was just a little rain in the area it was in. Really awful company. I hope amazon breaks off from ups and realizes they are losing money when having to keep give people refunds for these ups package delays.

 – About 3 months ago.

They claim a "Severe Weather Delay" for getting it from San Pablo, CA to Emeryville, CA (15 miles) in the bay area... where weather doesn't exist. The distribution hub isn't open over...

They claim a "Severe Weather Delay" for getting it from San Pablo, CA to Emeryville, CA (15 miles) in the bay area... where weather doesn't exist. The distribution hub isn't open over the weekend, so I can't even go get it myself!

Seriously, UPS, never stop f%@king yourselves.

 – About 3 months ago.

They make three attempts at THEIR convenience...most the time, the recipient is not home.

After three attempts, you'd figure they'll hold it for you at their headquarters or a...

They make three attempts at THEIR convenience...most the time, the recipient is not home.

After three attempts, you'd figure they'll hold it for you at their headquarters or a location near you (common sense)...nope, they return it back to the sender. So you either have to wait at home all day for the package, or you pay an extra fee to have their re-direct your package elsewhere.

The average wait time at their warehouse in Maspeth is 40-80 minutes.

When you try to reach someone through Online chat on the weekends, they're closed! Closed! And when you try to complain or reach someone through E-mail...you are limited to a 500 letter count. WTF!?

 – About 3 months ago.

So they said my package can be collected from my local depot! Shame the depot is f@#king 2 hour drive away

The only delivery service were you do they're job for them ...

So they said my package can be collected from my local depot! Shame the depot is f@#king 2 hour drive away

The only delivery service were you do they're job for them

 – About 3 months ago.

My packaged arrived 3 days early at my city. So instead of delivering my package, they waited 3 days until the actual delivery date. Would you know, they lost it. Lazy morons....

My packaged arrived 3 days early at my city. So instead of delivering my package, they waited 3 days until the actual delivery date. Would you know, they lost it. Lazy morons.

 – About 3 months ago.

Ordered an electronic device from Amazon, item made it to Spokane UPS 2 days ago, tracking says its still sitting at the Spokane UPS after 2 days with the message "will be delayed due to severe...

Ordered an electronic device from Amazon, item made it to Spokane UPS 2 days ago, tracking says its still sitting at the Spokane UPS after 2 days with the message "will be delayed due to severe weather"
WSDOT shows "No warnings or alerts" between Spokane UPS and my residence.
Question
Is this part of their new "alternate facts" program or simple dishonesty.