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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 9,314 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 7 hours ago.

First and last time using UPS.
-“attempted made“ (bs) no sticker.
- out for delivery (all day)
- shipment delayed (x2)
- out for delivery
- out of no where, in...

First and last time using UPS.
-“attempted made“ (bs) no sticker.
- out for delivery (all day)
- shipment delayed (x2)
- out for delivery
- out of no where, in transit at. 7 PM
No wonder why amazon is running shit.

 – About 8 hours ago.

Did anyone ever get their package after days of delays?? How long did it take?...

Did anyone ever get their package after days of delays?? How long did it take?

 – About 9 hours ago.

Are you seriously trying to ROB your customers now?!
I make a $500+ order and they delay the package for a day then give me a phone call asking me to pay them online.
Pay you for what?

Are you seriously trying to ROB your customers now?!
I make a $500+ order and they delay the package for a day then give me a phone call asking me to pay them online.
Pay you for what?
I had to phone them and wait just to get told to wait another 24 hours for them to decide if they are willing to actually give me my package before I pay them.
This happens while the news is showing UPS drivers steal deliveries.
And they get away with this now more than ever during a crisis.

 – About 9 hours ago.

This is the first time I’ve ran into this issue with an shipping company! My package has been “out for delivery” every day since last week Thursday!! No delivery attempts have been made, and I...

This is the first time I’ve ran into this issue with an shipping company! My package has been “out for delivery” every day since last week Thursday!! No delivery attempts have been made, and I questioned customer service who in turn tried to play me like I’m dumb. Extremely disappointed, and I hope I am able to get my package soon. I will never ship with them again if I have the choice

 – About 9 hours ago.

UPS was fine up until about a few weeks ago. From that point, a few packages with the status "out for delivery" kept changing to "in transit" at night, and the delivery date keeps...

UPS was fine up until about a few weeks ago. From that point, a few packages with the status "out for delivery" kept changing to "in transit" at night, and the delivery date keeps changing to the following day. What's going on UPS?

 – About 11 hours ago.

What can shit brown do for you? Get corona and die everyone at UPS ...

What can shit brown do for you? Get corona and die everyone at UPS

 – About 11 hours ago.

My package was supposed to arrive last thursday, then monday, then today. i got a notification that it was delivered to our "side door," which we don't have. It's nowhere to be found...

My package was supposed to arrive last thursday, then monday, then today. i got a notification that it was delivered to our "side door," which we don't have. It's nowhere to be found in our neighborhood. how does their system not show them where addresses are for places they deliver every week. shouldn't they have that happening by now?

 – About 12 hours ago.

UPS is pure trash, they keep coming up with new ways to f*** up shipping this time a package straight skipped my city and went 45 minutes south? How can they f*** s*** up so bad?? Oh that’s right...

UPS is pure trash, they keep coming up with new ways to f*** up shipping this time a package straight skipped my city and went 45 minutes south? How can they f*** s*** up so bad?? Oh that’s right corona, well I don’t care if they die from corona f UPS

 – About 12 hours ago.

EVERYONE IS SO f%@kING STUPID...

EVERYONE IS SO f%@kING STUPID

 – About 12 hours ago.

If there are any class action lawsuits against ups, I would like to join. Please post here. Thank you...

If there are any class action lawsuits against ups, I would like to join. Please post here. Thank you

 – About 12 hours ago.

Stacy in Omak is a Fat Cow!!!!!!!...

Stacy in Omak is a Fat Cow!!!!!!!

 – About 12 hours ago.

Go f,($ yourself you stupid bit,; of a company. You and your stupid FAT COW managers named Stacy in Omak Washington
...

Go f,($ yourself you stupid bit,; of a company. You and your stupid FAT COW managers named Stacy in Omak Washington

 – About 12 hours ago.

Go f,($ yourself you stupid bit,; of a company. You and your stupid FAT COW managers named Stacy in Omak Washington
...

Go f,($ yourself you stupid bit,; of a company. You and your stupid FAT COW managers named Stacy in Omak Washington

 – About 12 hours ago.

Stacy in Omak, I hope you are reading this because you are the lowest form of life on this planet and should just kill yourself!...

Stacy in Omak, I hope you are reading this because you are the lowest form of life on this planet and should just kill yourself!

 – About 12 hours ago.

I hope someone does something to destroy this company! Blow up the buildings or something!!!!!!!! Take out the drivers and managers. They’re all useless!...

I hope someone does something to destroy this company! Blow up the buildings or something!!!!!!!! Take out the drivers and managers. They’re all useless!

 – About 12 hours ago.

Manager just stated that ups isn’t the problem, the customers are!! WTF
It was Stacy at Okanogan Omak distribution center in Washington.
...

Manager just stated that ups isn’t the problem, the customers are!! WTF
It was Stacy at Okanogan Omak distribution center in Washington.

 – About 12 hours ago.

Stacey at the Okanogan center stated they are tired of dealing with problem customers and will protect their drivers. They refuse to deliver packages that are intact and their drivers are the rudest...

Stacey at the Okanogan center stated they are tired of dealing with problem customers and will protect their drivers. They refuse to deliver packages that are intact and their drivers are the rudest most disrespectful. Stacy is a raging Bi,?) and has no business in customer service.

 – About 12 hours ago.

Had to get a package delivered with signature. I cleared my entire day for that. I was literally sitting with my phone in my hand to check any updates and it just went from out of delivery to delivery...

Had to get a package delivered with signature. I cleared my entire day for that. I was literally sitting with my phone in my hand to check any updates and it just went from out of delivery to delivery attempted, in transit to access point. Wtf? Am I supposed to sit at the door for 24 hours for the guy to show up. Please use some efforts to atleast once give a call or some update before claiming that delivery was attempted. I was saw the van just drive past my building and claim that delivery was attempted. Useless

 – About 13 hours ago.

Day #5 delay!! ...

Day #5 delay!!

 – About 13 hours ago.

Why does this company even still exist...the absolute worst, for decades and counting. And have you ever been to one of their sorting facilities? Makes the worst trip to the DMV feel like a resort...

Why does this company even still exist...the absolute worst, for decades and counting. And have you ever been to one of their sorting facilities? Makes the worst trip to the DMV feel like a resort vacation in comparison

 – About 14 hours ago.

I just Phucked a female Ups driver before she gave me my package. I didn't know they was freaky like that. I guess she was so horny that she would f%@k a stranger in the back of the truck. She...

I just Phucked a female Ups driver before she gave me my package. I didn't know they was freaky like that. I guess she was so horny that she would f%@k a stranger in the back of the truck. She told me your handsome ...come get this pussy. Well I guess some packages going to be late today. Lmao.

 – About 15 hours ago.

I have a critical package in shipment. It was sent a week ago 2nd Day Air by UPS. First email says here by AM Friday. No show then find out it is still on a dock on West Coast. Then Saturday. No...

I have a critical package in shipment. It was sent a week ago 2nd Day Air by UPS. First email says here by AM Friday. No show then find out it is still on a dock on West Coast. Then Saturday. No show. Then email guarantees Monday by 9 PM. No show. Now it is Tuesday and customer service will not take my call at all. Claims again it is on the truck.
2nd Day Air is supposed to mean AM delivery on second or third day at the latest. I truly hate UPS!!!!! The last shipment I was forced to take by UPS they delivered to the sting house in the wrong block.
I ordered parts through FedEx and it took less than 24 hours to get here from time they picked it up to putting it in my hands.
I cannot believe how bad UPS has become.

 – About 17 hours ago.

Die Loosers!!!!’...

Die Loosers!!!!’

 – About 17 hours ago.

Class Action Suit ?? Where are the lawyers when you need them....

It's clear that there is a culture of lying to customers, misrepresentating the facts, thus offering sub par services...

Class Action Suit ?? Where are the lawyers when you need them....

It's clear that there is a culture of lying to customers, misrepresentating the facts, thus offering sub par services in order to offer lower prices to shippers.

Lawyers come get them...

 – About 17 hours ago.

Loosers!!!!!!!!...

Loosers!!!!!!!!

 – About 17 hours ago.

Ups managers must have been hatched in the underworld because they are f$&@/:; stupid, lazy, and have no clue how to do anything but sit there and say, ummmmmm uuuuuuuu. F($&/& morons. Get off the...

Ups managers must have been hatched in the underworld because they are f$&@/:; stupid, lazy, and have no clue how to do anything but sit there and say, ummmmmm uuuuuuuu. F($&/& morons. Get off the porn site and do your jobs!!!!!!

 – About 17 hours ago.

Ups driver.....drive your trucks off a cliff and die!!!!!!!!!!
You are Loosers!!!!!
...

Ups driver.....drive your trucks off a cliff and die!!!!!!!!!!
You are Loosers!!!!!

 – About 17 hours ago.

Ups driver are the DUMBEST apes on the planet!!!!!!!!
It’s an insult to apes. Ups drivers are the lowest form of life on the planet and should all be taken to a deserted island and sunk to...

Ups driver are the DUMBEST apes on the planet!!!!!!!!
It’s an insult to apes. Ups drivers are the lowest form of life on the planet and should all be taken to a deserted island and sunk to the bottom of the sea.

 – About 17 hours ago.

Ups sucks because the drivers don’t deliver packages.there drivers run wild doing whatever they want. And management is just a bunch of monkey sitting around scratching their balls and doing nothing...

Ups sucks because the drivers don’t deliver packages.there drivers run wild doing whatever they want. And management is just a bunch of monkey sitting around scratching their balls and doing nothing to improve the company.

 – About 20 hours ago.

Needed a car part to fix my car, urgent! shipping was 3 days, so I scheduled my car in for repair two days after that (so UPS could be 2 days late and I'd still be good).
They got it close...

Needed a car part to fix my car, urgent! shipping was 3 days, so I scheduled my car in for repair two days after that (so UPS could be 2 days late and I'd still be good).
They got it close to my house according to tracking (10 miles). Then it randomly traveled 65 miles away in the wrong direction, then showed 3 days delay.
They totally &#^*&# up as usual.

UPS couldn't get drunk in a bar

 – About 1 Day ago.

I ordered speakers to be able to view the television on July 1st with "2-day
Amazon Prime" delivery. It didn't arrive on the 3rd although it was "Out for Delivery" in the...

I ordered speakers to be able to view the television on July 1st with "2-day
Amazon Prime" delivery. It didn't arrive on the 3rd although it was "Out for Delivery" in the early morning hours. The item only had to travel 10 miles in total. Next thing you know, they say it'll arrive on the 6th. Still no package.
Now UPS says it's delayed due to severe weather or other severe conditions.
What the hell are they talking about. The weather has been between 75 and 83 degrees the whole time. I checked to see if there were any accidents involving a
UPS truck. NO accidents. NO deaths. It's been happening a lot and now we don't have any way to show the videos to our visiting son who is rarely able to visit due to COVID19. We live in the San Francisco Bay Area. Severe conditions are as rare as the orange man telling the truth. Come on UPS -- You Stink!

 – About 1 Day ago.

Three UPS shipments, all three delivered on time and on the date they said they would. Two between 1pm to 2:30pm & the third at 5:20pm.

NO COMPLAINTS WHATSOEVER!

...

Three UPS shipments, all three delivered on time and on the date they said they would. Two between 1pm to 2:30pm & the third at 5:20pm.

NO COMPLAINTS WHATSOEVER!

 – About 1 Day ago.

from out for delivery to in transit. from southern cal to bay area, really??...

from out for delivery to in transit. from southern cal to bay area, really??

 – About 1 Day ago.

UPS has SEVEN of my packages to be delivered this week. Thankfully, 4 of them were transferred to USPS, because at least THEY can do their damn JOB. A package that was initially out for delivery...

UPS has SEVEN of my packages to be delivered this week. Thankfully, 4 of them were transferred to USPS, because at least THEY can do their damn JOB. A package that was initially out for delivery today is back to "In Transit" meaning it could be tomorrow, or five goddamn days from now before I get it. I'm gonna bitch to the company I ordered this stuff through that they need to use USPS and NOT UPS. U PHUCKING SUCK

 – About 1 Day ago.

OUT FOR Delivery TODAY. Was it delivered? NOPE. Same old UPS crap. USPS far better!...

OUT FOR Delivery TODAY. Was it delivered? NOPE. Same old UPS crap. USPS far better!

 – About 1 Day ago.

Been waiting for two packages for four days now that are sitting at the local depot 10 minutes from my home. They won't allow pickup even though they're now three days behind the delivery date...

Been waiting for two packages for four days now that are sitting at the local depot 10 minutes from my home. They won't allow pickup even though they're now three days behind the delivery date that I paid extra for. The local UPS guys are usually so good too.

 – About 1 Day ago.

Dealing with UPS, without fail, ruins my week...

Dealing with UPS, without fail, ruins my week

 – About 1 Day ago.

Hilarious part is, the package was medical masks. It doesn't matter how life threatening the package is, they treat them all the same I guess...

Hilarious part is, the package was medical masks. It doesn't matter how life threatening the package is, they treat them all the same I guess

 – About 1 Day ago.

Just ordered an item that was approved to ship by friday last week, they held it over the weekend. On monday they didn't ship it out at all and it was estimated by the end of the day, but now...

Just ordered an item that was approved to ship by friday last week, they held it over the weekend. On monday they didn't ship it out at all and it was estimated by the end of the day, but now it's estimated by the end of the day tomorrow

 – About 1 Day ago.

The computer arrived on time with a crack in the plexiglass corsair case. a big freaking hole right in the side and the box was dented to hell. The company refused to reimburse because I took it out...

The computer arrived on time with a crack in the plexiglass corsair case. a big freaking hole right in the side and the box was dented to hell. The company refused to reimburse because I took it out of the packaging so I couldn't confirm it was packed correctly even though they stickered it.

 – About 1 Day ago.

Shipped my computer from my old home to my new one and ups refused it because it wasn't properly packaged. I took it back to my house and repackaged it with 2 inch foam cut foam and they approved...

Shipped my computer from my old home to my new one and ups refused it because it wasn't properly packaged. I took it back to my house and repackaged it with 2 inch foam cut foam and they approved it and gave it approx 3 days

 – About 1 Day ago.

I HATE UPS. I ordered a computer on May 25, necessary for my work as a special ed teacher during distance learning and as a grad student. I am working and in school now, over the summer. I am...

I HATE UPS. I ordered a computer on May 25, necessary for my work as a special ed teacher during distance learning and as a grad student. I am working and in school now, over the summer. I am desperately in need of this computer, as my current tech situation isn't cutting it. UPS received my package on June 12. It should have been delivered to me by June 19. It is July 6 and I STILL DON'T HAVE MY PACKAGE. The first person I spoke to gave me literally NO info and was INCREDIBLY rude to me. The next several people I spoke to were really nice and tried to help, but they weren't able to actually do anything. Now when I call UPS, I can't get through to a live person. I have emailed them several times. The responses have been completely unhelpful and totally generic, telling me to sign up for text updates. I DID THAT ALREADY and I haven't received any text updates. Today they emailed me to tell me MY PACKAGE IS NOW LOST, that they can't do anything about it, and I should talk to the company from which I ordered the computer. I ALREADY DID THAT. WHAT. THE. F*CK.

 – About 1 Day ago.

Day # 4 delay... Guess what? My 3 expected packages didn’t arrive again! The Springfield Gardens NY center is just awful! I will be contacting local government representatives and news stations to...

Day # 4 delay... Guess what? My 3 expected packages didn’t arrive again! The Springfield Gardens NY center is just awful! I will be contacting local government representatives and news stations to look into improper business practices.

 – About 1 Day ago.

I am sorry I vented. Actually ups worked with me and got my package back. I regret posting earlier....

I am sorry I vented. Actually ups worked with me and got my package back. I regret posting earlier.

 – About 2 days ago.

f%@k UPS!! Every time my order is through them it's AT LEAST 1 day late and their customer service sucks ass. f%@k them!!!...

f%@k UPS!! Every time my order is through them it's AT LEAST 1 day late and their customer service sucks ass. f%@k them!!!

 – About 2 days ago.

They are a bunch of idiots. Have delivered to wrong address SO MANY TIMES. WHAT THE F is wrong with these jackasses?...

They are a bunch of idiots. Have delivered to wrong address SO MANY TIMES. WHAT THE F is wrong with these jackasses?

 – About 2 days ago.

EVERYONE IS SO STUPID IN THIS STUPID WEBSITE THAT NEEDS SOME STUPID TECHNOLOGY IN THIS STUPID WEBSITE! YOU NEED YOUR STUPID BEHAVIOR FIXED RIGHT NOW!!! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID...

EVERYONE IS SO STUPID IN THIS STUPID WEBSITE THAT NEEDS SOME STUPID TECHNOLOGY IN THIS STUPID WEBSITE! YOU NEED YOUR STUPID BEHAVIOR FIXED RIGHT NOW!!! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID PACKAGE! YOU SHOULD WORRIED ABOUT COVID-19 AND NOT WORRY ABOUT A STUPID PACKAGE!
EVERYONE IS SO f%@kING STUPID

 – About 2 days ago.

I own a small Business we ship roughly 800-1.2k Orders Daily and UPS just cannot arrive to our site on the scheduled time or even on that day at all. This is a daily issue causing us overtime and...

I own a small Business we ship roughly 800-1.2k Orders Daily and UPS just cannot arrive to our site on the scheduled time or even on that day at all. This is a daily issue causing us overtime and wasted time. UPS is causing a bad experience for both our customers and our employees.

 – About 2 days ago.

UPS, the new USPS in terms of giving a shit....

UPS, the new USPS in terms of giving a shit.

 – About 2 days ago.

Of course I meant UPS. f%@kin autocorrect......

Of course I meant UPS. f%@kin autocorrect...

 – About 2 days ago.

Hey USPS! Why the hell is it ok to leave my f%@king perishables (properly packed by shipper) on a hot as shit truck for FIVE f%@kING DAYS? So, yeah, thanks for the goddam soup in the bottom of the...

Hey USPS! Why the hell is it ok to leave my f%@king perishables (properly packed by shipper) on a hot as shit truck for FIVE f%@kING DAYS? So, yeah, thanks for the goddam soup in the bottom of the box. Thanks for leaving it in the 98 degree heat in a f%@king big ass metal can (the truck) in the sun for days. Don't come at me with how they're making sacrifices and shit--this kind of thing happened waaaayyyyy before the pandemic. It's just still happening.

 – About 2 days ago.

The only two packages I've ever received from UPS have arrived completely destroyed!
One was shrunk like an accordion, causing the shoebox inside to break. There was also a big hole in one...

The only two packages I've ever received from UPS have arrived completely destroyed!
One was shrunk like an accordion, causing the shoebox inside to break. There was also a big hole in one side of the cardboard.
The second was also beaten down despite the huge "fragile" stickers. The lamp it contained was held by styrofoam, but still did not make it: the base was completely shattered.

Obviously to top it up they never rang my bell and left it down my building, because why bother.

I get than accidents happen but every other deliveries I have had with other companies have been going fine. UPS always f%@ks up.

 – About 2 days ago.

If you are a business looking for a delivery partner - choose carrier pigeons instead. If you are a customer waiting for a UPS delivery - return your item and go elsewhere.

If you want to...

If you are a business looking for a delivery partner - choose carrier pigeons instead. If you are a customer waiting for a UPS delivery - return your item and go elsewhere.

If you want to send something to a friend, throw it off a bridge. It will have more chance of finding its way to them on time.

 – About 2 days ago.

To the UPS TROLL that keeps calling everyone STUPID, there's still some hanging off your chin.
UPS EXCELLS AT DISAPPOINTING!!!
THEY ALSO EXCELL AT PASSING THE BLAME, BUT THEY WILL...

To the UPS TROLL that keeps calling everyone STUPID, there's still some hanging off your chin.
UPS EXCELLS AT DISAPPOINTING!!!
THEY ALSO EXCELL AT PASSING THE BLAME, BUT THEY WILL NEVER NOT TAKE YOUR MONEY!
ENJOY BEING THEIR BUKKAKE QUEEN, SIR

 – About 3 days ago.

To the dumbasses below suck my 30 ft cock long and hard motherf%@ker. f%@k UPS and Fedex both are f%@k ups!...

To the dumbasses below suck my 30 ft cock long and hard motherf%@ker. f%@k UPS and Fedex both are f%@k ups!

 – About 4 days ago.

Montreal, Canada

the persons that currently trying to protect them i hope they gona wear a condom or never have a children.... because wow im loosing hope for human being!!!...

Montreal, Canada

the persons that currently trying to protect them i hope they gona wear a condom or never have a children.... because wow im loosing hope for human being!!!

 – About 4 days ago.

Hillarious how the only positive comments seem to be from employees or dumbass people that never dealt with them, these people opinion is worthless in life....i heard some people are starting a...

Hillarious how the only positive comments seem to be from employees or dumbass people that never dealt with them, these people opinion is worthless in life....i heard some people are starting a lawsuit against ups and they made me lost so much f%@king time and money ( i dont give a damn shit about covid) that i will jump in the bandwagon!!! i wonder whats gonna happen with them because they only thing they can garantee you right now is a BAD SERVICE!

 – About 4 days ago.

EVERYONE HERE IS SO STUPID THAT EVERYONE IS WORRIED ABOUT A STUPID PACKAGE! UPS ALWAYS COMES AT THIS STUPID HOUSE AT THE STUPID ESTIMATED TIME TO GET A STUPID PACKAGE AND YOU KEEP ON WORRYING ABOUT...

EVERYONE HERE IS SO STUPID THAT EVERYONE IS WORRIED ABOUT A STUPID PACKAGE! UPS ALWAYS COMES AT THIS STUPID HOUSE AT THE STUPID ESTIMATED TIME TO GET A STUPID PACKAGE AND YOU KEEP ON WORRYING ABOUT THE STUPID PACKAGE MORE THAN THIS STUPID COVID-19!! I WANT YOUR STUPID BEHAVIOR FIXED RIGHT NOW! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID PACKAGE AND YOUR STUPID BEHAVIOR IS SAYING "I WANT THAT STUPID PACKAGE" AND TECHNOLOGY BEHAVIOR IS SAYING "WHO CARES ABOUT THAT STUPID PACKAGE" EVERYONE IS SO STUPID!!!!
UPS DOSEN'T DESERVE ALL THIS STUPID HATE OVER A STUPID PACKAGE!!!! EVERYONE NEEDS TO STOP BEING STUPID AND HAVE TECHNOLOGY IN THIS STUPID WEBSITE

 – About 4 days ago.

UPS

Utterly
Pathetically
STUPID!...

UPS

Utterly
Pathetically
STUPID!

 – About 4 days ago.

IF YOU DON'T LIKE UPS THEN YOU ARE STUPID
EVERY ONE IS SO SSSSSTTTTTUUUUUPPPPPIIIIIDDDDD...

IF YOU DON'T LIKE UPS THEN YOU ARE STUPID
EVERY ONE IS SO SSSSSTTTTTUUUUUPPPPPIIIIIDDDDD

 – About 4 days ago.

Ups is always late. They constantly say "problem with delivery" just to delay delivery. Crappy company. Support the USPS...

Ups is always late. They constantly say "problem with delivery" just to delay delivery. Crappy company. Support the USPS

 – About 4 days ago.

Ups charged my an extra $40 fee for "import charges" and then didnt show up on the day they said it was out for delivery....

Ups charged my an extra $40 fee for "import charges" and then didnt show up on the day they said it was out for delivery.

 – About 4 days ago.

They drop my package off in my garage(I live in an apartment complex) then proceed to contact the driver and promise to ask him where he left it and to pass the info on to me by days end. It's now...

They drop my package off in my garage(I live in an apartment complex) then proceed to contact the driver and promise to ask him where he left it and to pass the info on to me by days end. It's now the next day and nothing. Side note, also worked for UPS freight for 6 months. Got hired/trained as a dispatcher then was immediately made to cover the OSDQ girls 2 month maternity leave without A LICK of training. Go f%@k yourself UPS

 – About 4 days ago.

every person involved with this company is absolute garbage. the driver was outside with our package, didn't even get out of the truck and drove off. now the item will take another 4 days... if it...

every person involved with this company is absolute garbage. the driver was outside with our package, didn't even get out of the truck and drove off. now the item will take another 4 days... if it actually happens. last time we had a problem item it came to our neighborhood five days in a row and kept being delayed. how do they not prioritize items that have already been delayed. we had items from the same truck (watching multiple items on the map) delivered, but not the one that was touring our neighborhood.

 – About 4 days ago.

UPS IS NOT STUPID OKAY!!! EVERYONE NEEDS THEIR STUPID BEHAVIOR FIXED! STUPID PEOPLE. GIVE UPS A LIKE YOU STUPID HEAD! YOU ALL GET MORE STUPID AND STUPID AND STUPID EVERY DAY! I WANT THESE STUPID HEADS...

UPS IS NOT STUPID OKAY!!! EVERYONE NEEDS THEIR STUPID BEHAVIOR FIXED! STUPID PEOPLE. GIVE UPS A LIKE YOU STUPID HEAD! YOU ALL GET MORE STUPID AND STUPID AND STUPID EVERY DAY! I WANT THESE STUPID HEADS CUT OFF RIGHT NOW!!!!!!!!!!!!! AND I AM NOT TALKING LIKE A STUPID PERSON! YOU! YOU ARE STUPID!! ADMIT THAT YOU ARE STUPID AND PROMISE TO UPS THAT YOU WILL NEVER BE STUPID EVER STUPID AGAIN YOU STUPID HEAD! I WISH THESE STUPID HEADS WENT TO STUPID JAIL SO THE TECHNOLOGY PEOPLE COULD RELAX. LIKE UPS! YOU DUMMIES. UPS DOESN'T DESERVE YOU STUPID HEADS

 – About 4 days ago.

GUESS WHICH DELIVERY COMPANY IS NOT STUPID











UPS...

GUESS WHICH DELIVERY COMPANY IS NOT STUPID











UPS

 – About 4 days ago.

STUPID STUPID STUPID PEOPLE...

STUPID STUPID STUPID PEOPLE

 – About 4 days ago.

EVERYONE IS SO STUPID...

EVERYONE IS SO STUPID

 – About 4 days ago.

S.T.U.P.I.D to STUPID...

S.T.U.P.I.D to STUPID

 – About 4 days ago.

EVERYONE IS SO S.T.U.P.I.D...

EVERYONE IS SO S.T.U.P.I.D

 – About 4 days ago.

D...

D

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I...

I

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P...

P

 – About 4 days ago.

U...

U

 – About 4 days ago.

T...

T

 – About 4 days ago.

S...

S

 – About 4 days ago.

EVERY ONE IS SO...

EVERY ONE IS SO

 – About 4 days ago.

EVERYONE HERE IS SO STUPID THIS WEBSITE SHOULD BE DELETED!!! THIS WEBSITE IS SO STUPID THAT THESE STUPID PEOPLE WON'T FIX THIS STUPID WEBSITE AND IT'S SO STUPID TO COMPLAIN ABOUT UPS!! YOU...

EVERYONE HERE IS SO STUPID THIS WEBSITE SHOULD BE DELETED!!! THIS WEBSITE IS SO STUPID THAT THESE STUPID PEOPLE WON'T FIX THIS STUPID WEBSITE AND IT'S SO STUPID TO COMPLAIN ABOUT UPS!! YOU NEED YOUR STUPID BEHAVIOR FIXED RIGHT NOW!!!!!!!!! UPS DOSEN'T DESERVE THESE STUPID PEOPLE!! UPS COMES AT THE STUPID ESTIMATED DATE AND THESE STUPID PEOPLE SHOULDN'T BE COMPLAINING!! IT'S SO SSSSTTTTUUUUPPPPIIIIDDDD

 – About 4 days ago.

My 3 packages have been sitting in the West Sacramento UPS Customer Service center since June 10th! I'm still waiting for a notice to pick up. Went there 3 times, each time waiting in line for...

My 3 packages have been sitting in the West Sacramento UPS Customer Service center since June 10th! I'm still waiting for a notice to pick up. Went there 3 times, each time waiting in line for over an hour, was told they can only check on one package each time!

 – About 4 days ago.

IT IS STUPID! AND IT'S EVEN MORE STUPID TO GO WITHOUT A MASK THOUSANDS OF PEOPLE DIED DUE TO COVID-19 AND YOU WORRY ABOUT A STUPID PACKAGE ...

IT IS STUPID! AND IT'S EVEN MORE STUPID TO GO WITHOUT A MASK THOUSANDS OF PEOPLE DIED DUE TO COVID-19 AND YOU WORRY ABOUT A STUPID PACKAGE

 – About 4 days ago.

To the person saying there’s a coronavirus and we shouldn’t worry about a stupid package.. we worry about the stupid package because there is a coronavirus, and delivery of our stupid package is...

To the person saying there’s a coronavirus and we shouldn’t worry about a stupid package.. we worry about the stupid package because there is a coronavirus, and delivery of our stupid package is the only way we can get what we need unless we want to brave the people going out an about without a mask

 – About 4 days ago.

To the UPS TROLL......WIPE YOUR CHIN!!!
Customers pay A LOT OF MONEY for a service that this company CANNOT deliver.
And there is no recourse other than NEVER USE THEM AGAIN.
Take a...

To the UPS TROLL......WIPE YOUR CHIN!!!
Customers pay A LOT OF MONEY for a service that this company CANNOT deliver.
And there is no recourse other than NEVER USE THEM AGAIN.
Take a minute, BACK AWAY FROM YOUR SHEEP and you'll understand

 – About 4 days ago.

I will never order a product online being shipped via UPS again! Enough is enough!!...

I will never order a product online being shipped via UPS again! Enough is enough!!

 – About 4 days ago.

This has nothing to do with Covid 19. FedEx gets my packages here on time. It takes a minimum of 3 “ out for delivery “ before package actually gets to me. UPS is terrible and should be boycotted...

This has nothing to do with Covid 19. FedEx gets my packages here on time. It takes a minimum of 3 “ out for delivery “ before package actually gets to me. UPS is terrible and should be boycotted until they learn how to provide good customer service again.

 – About 4 days ago.

UPS hub in Goodyear AZ has a long list of complaints. We ordered an Amazon pkg. with 1 day delivery. No go. Two days? Nope. Three? Nope. It is still sitting at Goodyear UPS hu . It shows it in...

UPS hub in Goodyear AZ has a long list of complaints. We ordered an Amazon pkg. with 1 day delivery. No go. Two days? Nope. Three? Nope. It is still sitting at Goodyear UPS hu . It shows it in tracking. This is a common problem and UPS doesn't seem to be able to get this hub under control. Yes...we called UPS only to get a fast speaking hard to understand man with english as a second language. He was to send us a form to open an 'investigation' which never came. I will never use UPS and if Amazon insists on using them well I lose. I won't be able to use Amazon either. Buyer beware. Amazon will show a countdown clock to get you to order for an overnight delivery, then UPS will let package sit at hub for days on end (or lose it).

 – About 4 days ago.

ALL THE HATE OVER A STUPID PACKAGE! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID PACKAGE...

ALL THE HATE OVER A STUPID PACKAGE! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID PACKAGE

 – About 5 days ago.

UPS DOSEN'T DESERVE ALL THIS HATE...

UPS DOSEN'T DESERVE ALL THIS HATE

 – About 5 days ago.

THIS WEBSITE NEEDS TO BE DELETED...

THIS WEBSITE NEEDS TO BE DELETED

 – About 5 days ago.

We will see...I paid a ton of money to overnight a package. It has been on the delivery truck since 8 AM this morning. It is almost 6 PM. Guaranteed by 8 or 9 PM. We shall see...it should have already...

We will see...I paid a ton of money to overnight a package. It has been on the delivery truck since 8 AM this morning. It is almost 6 PM. Guaranteed by 8 or 9 PM. We shall see...it should have already been here considering the amt of money they charge. 5 PM is not unreasonable.

 – About 5 days ago.

Terrible...

Terrible

 – About 5 days ago.

Is...

Is

 – About 5 days ago.

Website...

Website

 – About 5 days ago.

This...

This

 – About 5 days ago.

This WEBSITE SHOULDN'T EXIST. You need to worry about your own behavior and not worry about UPS behavior. THERE IS NO SUCH THING AS A DELIVERY MAN SENDING A NOTE SAYING "WE WON'T BE...

This WEBSITE SHOULDN'T EXIST. You need to worry about your own behavior and not worry about UPS behavior. THERE IS NO SUCH THING AS A DELIVERY MAN SENDING A NOTE SAYING "WE WON'T BE SHIPPING YOUR ORDER" YOU ARE JUST TRYING TO PUT UPS OUT OF BUSINESS. your order MIGHT be delayed 1 day DUE TO CORONAVIRUS SO STOP

 – About 5 days ago.

Your comments are fake. UPS is a good delivery service and my package appears when the estimated date comes. Overreacting people. Don't listen to those people UPS. You are a good delivery service...

Your comments are fake. UPS is a good delivery service and my package appears when the estimated date comes. Overreacting people. Don't listen to those people UPS. You are a good delivery service UPS..
AND FOR YOU PEOPLE! UPS DOSEN'T DESERVE THIS!

 – About 5 days ago.

Shipping an item from LA to SD. Takes the item that should get here in less than a day and drives it to Kansas for no goddamn reason. f%@k you UPS!...

Shipping an item from LA to SD. Takes the item that should get here in less than a day and drives it to Kansas for no goddamn reason. f%@k you UPS!

 – About 5 days ago.

i received 7 different " you have a package coming tomorrow" and 6 " the delivery date has changed" for the same package that is only 8km from home and that was suppose to be first...

i received 7 different " you have a package coming tomorrow" and 6 " the delivery date has changed" for the same package that is only 8km from home and that was suppose to be first delivered june 26th. And it was out for delivery 4 times so far. we should sue to the company that deliver more lies than package!

 – About 5 days ago.

Who do we call to sue! My package was shipped out June 20th from Hendersonville. TN to the Pacific NW.

There must be a law firm out there that can help us.

We just want...

Who do we call to sue! My package was shipped out June 20th from Hendersonville. TN to the Pacific NW.

There must be a law firm out there that can help us.

We just want what's promised us a few grand for our troubles.

 – About 5 days ago.

Are you all overreacting! there is a coronavirus to deal with for now and you are worried about a package! Really. Plus UPS never messed around with me. you all are just overreacting...

Are you all overreacting! there is a coronavirus to deal with for now and you are worried about a package! Really. Plus UPS never messed around with me. you all are just overreacting

 – About 5 days ago.

UPS strikes again! They've lost another of my packages (4 LARGE packages in June alone) so I filed a claim (over a week ago now). I provided them with the Amazon invoice, an item description taken...

UPS strikes again! They've lost another of my packages (4 LARGE packages in June alone) so I filed a claim (over a week ago now). I provided them with the Amazon invoice, an item description taken directly from Amazon and all the other required information. Today, I went to check the status of my claim only to find that UPS had denied my claim for insufficient product description. Effing a-holes, how am I supposed to more accurately describe something that you never effing delivered?!?!?! You have my effing phone number, how about you call me and ask me for information?? The claim details page say my next steps are to contact UPS to provide further information about my claim. Fine, I'll deal with the BS robo-attendant to try to finally get a live human. I get through all of that crap only to be told that they can't tell me the status of my investigation. They will only give an update on the status to the shipper. WTF?!?!?! I've seen our local UPS facility enough times to know, it's not that big! How do you lose a box containing a glass curio that is 5' tall??? I mean, I could possibly understand if I was getting a box of paperclips or something tiny and it got lost. But a box that is probably 6'x3'x1'???? I swear, if I never have to have another package shipped via UPS, it will be too soon!

 – About 5 days ago.

UPS play with the status and seems to delay just for fun. the package takes days to be first picked up. Fine, now a day later it's at 20km from my home....a week later is now at another warehouse...

UPS play with the status and seems to delay just for fun. the package takes days to be first picked up. Fine, now a day later it's at 20km from my home....a week later is now at another warehouse at 10km from my place and says will be delivered in 3 days. Ok, fine. the delivery date passed and now it says...come back later to get your delivery day. Usually, it will suddenly appear in front of my house and all the tracking will appear as on time for delivery. I'm ok to get delay for the current situation...but it's seems they use that context to screw big time.

 – About 5 days ago.

I’ve had multiple package deliveries over the course of the pandemic. Not a single one delivered by UPS. UPS has failed to deliver every single package that was shipped through them. I cannot...

I’ve had multiple package deliveries over the course of the pandemic. Not a single one delivered by UPS. UPS has failed to deliver every single package that was shipped through them. I cannot contact them as they fired all their customer support due to the “hard times” we are all facing.

Fyi UPS, remote customer service is probably the last thing that should go. You suck as a company and I hope you never financially recover from this. I am NEVER having anything shipped through UPS. I don’t care if it takes longer as long as I get it. I have ZERO trust in UPS’s competence and will advocate against them.

 – About 5 days ago.

I am a disabled home bound senior & use a mail order pharmacy. June 19th, i needed a rush order of one of my maint meds ( life threatening w/out it). ....... same bs as many others have posted....

I am a disabled home bound senior & use a mail order pharmacy. June 19th, i needed a rush order of one of my maint meds ( life threatening w/out it). ....... same bs as many others have posted. Yesterday, my dr sent an ER script to a local pharm for me, meanwhile, ups now says its 'lost' & 'is launching an investigation' & suggest i file a claim. (Not gonna bother!). Instead, i alerted the MO pharm, & let them deal w it. So, im back to not only the extreme difficulty of physically leaving my home, but the additional risk of contracting c-19 when i do go out.

 – About 5 days ago.

Product was out delivery a day later then date listed. Then back to destination scan. Then two days later they tell me its out for delivery today. That they can see that in the system. Then next day...

Product was out delivery a day later then date listed. Then back to destination scan. Then two days later they tell me its out for delivery today. That they can see that in the system. Then next day they say it may be lost. Need to wait another day to start a claim because can't do it now. Even though they say it may be lost.

 – About 5 days ago.

I ordered shocks from Florida to Canada... delivery was up to date until it got to facility in Lachine ,Montréal!!! Been sitting there for 7 days now!!! No update on when it will be coming. Fedex,...

I ordered shocks from Florida to Canada... delivery was up to date until it got to facility in Lachine ,Montréal!!! Been sitting there for 7 days now!!! No update on when it will be coming. Fedex, Amazon all way better than these guys. Will avoid shipping by them at all cost once I get my shocks👎🏽👎🏽

 – About 5 days ago.

I ordered something in California to be sent to me in texas. It was pose to arrive today and it f$@kin didn't due to “BAD WEATHER “ Ive checked the radar from here to California and its...

I ordered something in California to be sent to me in texas. It was pose to arrive today and it f$@kin didn't due to “BAD WEATHER “ Ive checked the radar from here to California and its blue skies . Ups is obsolete and should just disappear if a company made ro deliver packages . Cant do that

 – About 5 days ago.

UPS is garbage. 7:04 CST, and i'm still waiting around for my package. worst delivery company out there, and i can't understand why anyone would willingly choose to have their packages...

UPS is garbage. 7:04 CST, and i'm still waiting around for my package. worst delivery company out there, and i can't understand why anyone would willingly choose to have their packages delivered via them. i've NEVER had UPS deliver before 6pm, wasting my time all day.

 – About 5 days ago.

Anybody got any good jokes?...

Anybody got any good jokes?

 – About 5 days ago.

My overnight shipping package, delay for 7 days, still do not know when I can get it! ...

My overnight shipping package, delay for 7 days, still do not know when I can get it!

 – About 5 days ago.

Bruh. My package was suppose to arrive yesterday as it says accordingly to tracking. It arrived at my local facility at 4AM then the tracking page never updated again. Son a Bitch. ...

Bruh. My package was suppose to arrive yesterday as it says accordingly to tracking. It arrived at my local facility at 4AM then the tracking page never updated again. Son a Bitch.

 – About 6 days ago.

If ups workers want to say "dont order from ups" and when they ensure people on reddit that "we wont be shipping your order" just out of spite makes me believe that i actually will...

If ups workers want to say "dont order from ups" and when they ensure people on reddit that "we wont be shipping your order" just out of spite makes me believe that i actually will NEVER order anything from ups again. Theyre promising people we're not getting our packages, you know, what we spent money for. Idk how this company can stay afloat honestly, they must be losing it.

 – About 6 days ago.

Definitely gonna look for ANY other delivery company lol
If you cant deliver packages and your only job is to deliver packages then id say your going out of business naturally, which is patheic...

Definitely gonna look for ANY other delivery company lol
If you cant deliver packages and your only job is to deliver packages then id say your going out of business naturally, which is patheic after all the promises that are made to its customers but never fulfilled

 – About 6 days ago.

Made 3 different Amazon Prime purchases between June 15th and 16th, they all shipped UPS in different shipments, to my business address. They were "Out for delivery" as of June 18th. Every day...

Made 3 different Amazon Prime purchases between June 15th and 16th, they all shipped UPS in different shipments, to my business address. They were "Out for delivery" as of June 18th. Every day since then, tracking said "Delivery will be delayed by 1 business day", and the next day would say "Out for delivery".... then "Delivery will be delayed by 1 business day" again, and the next day "Out for delivery" again. This has been going on for 2 weeks now. It's July 2nd, and UPS has made ZERO attempt to take the delivery to my business.
THEIR GODDAMN WAREHOUSE IS 2 BLOCKS DOWN THE STREET FROM ME!!! Every day, I can walk out the front door of my business and see hundreds of UPS trucks going in and out of the warehouse.... not once, in TWO WEEKS, has one of those trucks stopped at my business to deliver my shipments.
These were not urgent deliveries at the time that I ordered them, as I didn't need them until July 4th, and I ordered them in mid-June. But now, because UPS is putting ZERO effort into making timely deliveries, it has become hugely urgent and now I need to see if I can buy this stuff (again) from somewhere local. Thanks UPS.

 – About 6 days ago.

I apparently had to update where i live so i can get my package but their site wont let me update it, so i guess i wasted money and ill never get my package. Its all my fault sure...
This...

I apparently had to update where i live so i can get my package but their site wont let me update it, so i guess i wasted money and ill never get my package. Its all my fault sure...
This company will hopefully disappear with its bad service and terrible self correcting website, that way we wont have to worry about the occupation it doesnt serve.

 – About 6 days ago.

My package was to arrive today, got moved to f%@king Monday......

My package was to arrive today, got moved to f%@king Monday...

 – About 6 days ago.

Ups is crap. The driver just puts the missed you note on window and runs to his next location. Doesn't even attempt to ring doorbell or knock on door. I have 6 kids running around so he cant even...

Ups is crap. The driver just puts the missed you note on window and runs to his next location. Doesn't even attempt to ring doorbell or knock on door. I have 6 kids running around so he cant even use the excuse that there is no activity.

 – About 6 days ago.

Boycott UPS. Enough already, it's been months to rise up to the problem. Failure to adapt to demand? Tough. Going with fedex from now on. ...

Boycott UPS. Enough already, it's been months to rise up to the problem. Failure to adapt to demand? Tough. Going with fedex from now on.

 – About 6 days ago.

I'm never ordering a package that will be shipped by ups in the future. The "not my problem" attitude I see posted by ups employees on reddit is aggravating, and they say they are straight...

I'm never ordering a package that will be shipped by ups in the future. The "not my problem" attitude I see posted by ups employees on reddit is aggravating, and they say they are straight up refusing to deliver packages and making jokes about particular packages that they walk past at the hub for weeks, commenting, "guess what, you're never getting that package." I don't even want my deliveries anymore that are currently collecting dust in a warehouse an hour away from my home. It's insulting, surge or no surge. It strikes me not as an excuse to slack off, or simply being overwhelmed, but taking advantage of a position of empowerment. They control the delivery, there's focus on their difficult position, combined with complaints=spiteful, malicious interference. It's like a poorly managed restaurant kitchen, where the attitude is "f%@k the customer, the customer is a moron." UPS worker on reddit said, "honestly? Just stop ordering." You got it, asshat.

 – About 6 days ago.

Package is delayed in transit. Delivery will be rescheduled....

Package is delayed in transit. Delivery will be rescheduled.

 – About 1 Week ago.

UPS aren't a business. They're an organized crime syndicate. They have been defrauding every customer in the Oakland area for weeks, promising service that they can't deliver, lying to...

UPS aren't a business. They're an organized crime syndicate. They have been defrauding every customer in the Oakland area for weeks, promising service that they can't deliver, lying to customers, sending out fake delivery notifications, all while deceiving the press.

 – About 1 Week ago.

I just dont know what to say anymore. I cringe every time those 3 ironically brown letters come up when I have a package being shipped. So much slower than Fedex or even, gasp, the USPS. And...

I just dont know what to say anymore. I cringe every time those 3 ironically brown letters come up when I have a package being shipped. So much slower than Fedex or even, gasp, the USPS. And thankfully Amazon is doing its own thing now. I mean it doesn't matter if its business or personal packages they will get to you at least one day slower than you expected. They seem to have a decent enough infrastructure so I just dont get it.

 – About 1 Week ago.

I have had several shipments via UPS (6 or more in 60 days) not arrive or show up days late with inconsistent messaging. After some hounding of local UPS guys, I was told that lots of new drivers...

I have had several shipments via UPS (6 or more in 60 days) not arrive or show up days late with inconsistent messaging. After some hounding of local UPS guys, I was told that lots of new drivers don’t know the routes and union rules send them home without completing routes. No issues on Fedex, Amazon delivery, nor GLS. Trying to run a business from home and UPS is proving we have to vote with our wallets. Do everything you can to avoid UPS. My US Mail has been delayed by up to 60 days. Welcome to Bay Area issues. This should have been an opportunity for UPS.

 – About 1 Week ago.

UPS Sucks, you can tell from tracking when they lose you package and without anyone to call they are a pathetic, pathetic sorry excuse for a company..covid or no covid, work from home with a computer...

UPS Sucks, you can tell from tracking when they lose you package and without anyone to call they are a pathetic, pathetic sorry excuse for a company..covid or no covid, work from home with a computer like everyone else you slackers

 – About 1 Week ago.

I ordered on June 25,2020. It is now July 1, and the packaged said it will arrived today 8:00 AM - 12:00 PM. It is the end of the day, and I still don’t see my packaged. Also, there were no tracking...

I ordered on June 25,2020. It is now July 1, and the packaged said it will arrived today 8:00 AM - 12:00 PM. It is the end of the day, and I still don’t see my packaged. Also, there were no tracking updates at all except the shipping date. I feel like my package got lost in the process or damaged. I really hope I can get my package tomorrow, because I was really excited about it, and been waiting for like a week.

 – About 1 Week ago.

Amazon shipped the package days ago. It had to travel 2 hours from Syracuse to Buffalo, so what do they do ship it east instead of west to Easton? So its been there for days with zero scans. I call...

Amazon shipped the package days ago. It had to travel 2 hours from Syracuse to Buffalo, so what do they do ship it east instead of west to Easton? So its been there for days with zero scans. I call this morning and i was told by customer service it was "on a truck out for delivery" and that "their systems were having issues but they could see it was definately out for delivery." Wait all day and i get "i don't know who told you that but the package has never been scanned so it's probably lost", "you can't do anything but i have 1 option i can file a dispute for you for non delivery and you'll get a call. So I get a call and i get "Nope, it's not here is probably on a truck somewhere. I'm sure there may be a scan tonight and you'll probably get it tomorrow or friday.. oh if you don't hear anything tomorrow just call the 800 # again..." I just went thru the lost package thing last week with another package wtf and literally got a refund on that lost package, it's a 2 hour drive from here to the shipment location... how does ups lose a 27 lbs huge box? its not like it falls between the seat, god they make me sick. then you get the arbitrary "you know we have a covid crisis... and there's riots".... and i said there is no covid crisis here or syracuse nor are there riots. Problem is FedEX and USPS are NO BETTER and most sellers dont give you a choice anyways... so i'm thinking if it ever gets here i am just going to return the damn thing and to hell with them all.

 – About 1 Week ago.

This is an outrage already I had my unemployment card expidited for the next day because they brought it to an address I haven’t lived at in 3 years!!! Now I’ve been waiting 3 weeks to say it will...

This is an outrage already I had my unemployment card expidited for the next day because they brought it to an address I haven’t lived at in 3 years!!! Now I’ve been waiting 3 weeks to say it will here today by 9 meanwhile there Is 6 ups trucks in my area today and not one of them stopped For an envelope delivery due to this I had to cancel a non refundable trip with my wife and kids thanks ups !!

 – About 1 Week ago.

My customer is still waiting for a 2nd day air package I shipped on June 23. Another customer is waiting for a next day air package that was shipped on Monday. I shipped another next day air today...

My customer is still waiting for a 2nd day air package I shipped on June 23. Another customer is waiting for a next day air package that was shipped on Monday. I shipped another next day air today and I'm nervous as hell. Cannot blame the vid on all of this.
UPS is a mess and they can't tell you squat. None of these were insured as you will go to your grave before you collect from UPS on a lost or damaged package.

Jeff Bezos needs to chime in.

 – About 1 Week ago.

My package has been “out for delivery” for 9 days. Every time I go back the next day, it says that it will arrive today, nope. Even though the ups truck has driven through my neighborhood like 20...

My package has been “out for delivery” for 9 days. Every time I go back the next day, it says that it will arrive today, nope. Even though the ups truck has driven through my neighborhood like 20 times in the past week. Thank god it wasn’t medication that I needed delivered, or some life saving medical equipment.

 – About 1 Week ago.

f%@k ups. the route they have is ridiculous. They have passed my house 9 times today and I still have not received my package....

f%@k ups. the route they have is ridiculous. They have passed my house 9 times today and I still have not received my package.

 – About 1 Week ago.

The UPS facility in Bozrah, CT is totally f%@ked up lately. It's like sending items into a black hole. They can't deliver ANYTHING on time and they can't seem to tell you where your...

The UPS facility in Bozrah, CT is totally f%@ked up lately. It's like sending items into a black hole. They can't deliver ANYTHING on time and they can't seem to tell you where your package is. Disgrace.

 – About 1 Week ago.

I shipped a package through UPS last week. Of course it was delayed by a couple of days due to "Emergency, natural disaster or inclement weather" Weather is fabulous. However, they did leave...

I shipped a package through UPS last week. Of course it was delayed by a couple of days due to "Emergency, natural disaster or inclement weather" Weather is fabulous. However, they did leave the package in the porch. Every single Amazon package shipped UPS, the tracking info is way off and I'm left tracking down the package during a pandemic. It could be at a local UPS store, maybe a neighbor, maybe another delivery attempt. No faith at all in UPS anymore.

 – About 1 Week ago.

If you click on the tracking number at Amazon. Once the delivery is made you can rate the delivery....

If you click on the tracking number at Amazon. Once the delivery is made you can rate the delivery.

 – About 1 Week ago.

One month and a half!! No delivery yet, bad company...

One month and a half!! No delivery yet, bad company

 – About 1 Week ago.

Hey UPS, if you haven’t received my package at your facility yet then it hasn’t f%@king shipped...

Hey UPS, if you haven’t received my package at your facility yet then it hasn’t f%@king shipped

 – About 1 Week ago.

Departed Addison, IL. Departed Hodgkin's, IL, Arrived at Addison, IL. Departed Addison, IL. Arrived Hodgkin's, IL. Departed Hodgkins, IL. Arrived Earth City, MO. Delivery "Delayed 1 day....

Departed Addison, IL. Departed Hodgkin's, IL, Arrived at Addison, IL. Departed Addison, IL. Arrived Hodgkin's, IL. Departed Hodgkins, IL. Arrived Earth City, MO. Delivery "Delayed 1 day. We apologize for any inconveniences"

 – About 1 Week ago.

I had the same expierence, but what is just horrible I actually talked to an "agent" who said "your delivery will arrive today, for sure" NOPE---liar, liar, liar. It seems the have a...

I had the same expierence, but what is just horrible I actually talked to an "agent" who said "your delivery will arrive today, for sure" NOPE---liar, liar, liar. It seems the have a practice of just telling A BIG FAT LIE :-(

 – About 1 Week ago.

You do understand the pandemic is ongoing, right? UPS is doing the best they can. There are new package handling rules due to the virus to keep you safe. ...

You do understand the pandemic is ongoing, right? UPS is doing the best they can. There are new package handling rules due to the virus to keep you safe.

 – About 1 Week ago.

I ordered a very important package on June 21st and amazon said it was coming on the 25th. They were shipping with ups and I’ve never seen them to that before so I was hesitant but nonetheless I was...

I ordered a very important package on June 21st and amazon said it was coming on the 25th. They were shipping with ups and I’ve never seen them to that before so I was hesitant but nonetheless I was like eh. I’ll give them a chance. Why on EARTH DID I DO THAT. anyways the 25th comes by and it doesn’t arrive it was delayed. Cut to now June 30th it’s still not here but OH that’s not even the kicker. The kicker is that every single day since then it says “out for delivery” hmmmm if it’s out for delivery shouldn’t it be here by now. I hate ups and honestly amazon needs to stop shipping with them. It’s insane.

 – About 1 Week ago.

My shipment is three packages. For some reason, they were scanned at two different times at the "from" location. They travelled across the US from CA to NY, one package's info updating a...

My shipment is three packages. For some reason, they were scanned at two different times at the "from" location. They travelled across the US from CA to NY, one package's info updating a few hours before the other two, so I'm assuming they're on two different trucks. According to their own tracking site, the earlier package was scheduled for delivery on Friday 6/26 by 9pm, the other two on Monday 6/29 by 9pm. No package on Friday. After 10pm, the site updates to say that it would be delivered on Monday with the other two. Monday comes, two packages are delivered, the third isn't. Again, after 10pm the site updates, the package is delayed one day, new delivery schedule is for Tuesday 6/30 by 9pm. It's now 10pm, no package. And, to top it off, all three packages are supposed to require signatures. The first two were dumped in my driveway. Their site says I signed for them -- I never even saw the truck -- but my name is spelled wrong.

 – About 1 Week ago.

Have been tracking a package that was due to arrive almost a month ago. Package info has not been updated since June 10. I was billed for the package June 6. Tried calling and can never reach a...

Have been tracking a package that was due to arrive almost a month ago. Package info has not been updated since June 10. I was billed for the package June 6. Tried calling and can never reach a person. Finally placed laced a horrendous complaint through their website survey - hopefully they'll get back to me then.

 – About 1 Week ago.

They stopped going to the door to leave stickies, and now just say they missed me. Then tell me to pick up at location. Despite using THEIR SYSTEM to authorize drop off at front door (they never...

They stopped going to the door to leave stickies, and now just say they missed me. Then tell me to pick up at location. Despite using THEIR SYSTEM to authorize drop off at front door (they never follow this unless they actually have the package).

 – About 1 Week ago.

Just another identical story - package two weeks late now. Two weeks ago, tracking showed package located at what I assume is a regional facility in Petaluma - and since then package has been...

Just another identical story - package two weeks late now. Two weeks ago, tracking showed package located at what I assume is a regional facility in Petaluma - and since then package has been 'delayed'. I get it; COVID is resulting in a massive number of packages such that UPS, etc have never seen before. Fine, and I can live with delays (but only bc I don't need to order meds, etc). But, the lack of communication is just wrong.

By the way, check out fedex-sucks.net and dhl-sucks.net (menu bar top left). Those carriers don't seem to be doing all that much better.

From what I can tell, USPS is the only service functioning well during this time.

 – About 1 Week ago.

UPS was able to transit my parcels from NJ, USA to my local area in Quebec, Canada in 1 day. Presently, my parcels are stuck locally at a UPS location (about a half hour drive from the final...

UPS was able to transit my parcels from NJ, USA to my local area in Quebec, Canada in 1 day. Presently, my parcels are stuck locally at a UPS location (about a half hour drive from the final destination) for over a week with no date of delivery in sight. I contacted the UPS 1-800 # to arrange a pick up. I was told they can't do that, I would need to set up a UPS account & request any changes on the website. I am not willing to break something more than is already broken, I do not trust UPS. UPS defiantly SUCKS!

 – About 1 Week ago.

Ordered an expensive 4k monitor i needed asap. I got next day shipping, its been a week, it keeps getting “delayed due to weather”...

Ordered an expensive 4k monitor i needed asap. I got next day shipping, its been a week, it keeps getting “delayed due to weather”

 – About 1 Week ago.

I have been waiting for an expensive generator for 2 months! First one arrived at the Petaluma, CA location on June 12th. No other scan information after that. A second one was shipped out, it arrived...

I have been waiting for an expensive generator for 2 months! First one arrived at the Petaluma, CA location on June 12th. No other scan information after that. A second one was shipped out, it arrived at the same location and I get a notice every day that it is on the truck! I can even track the driver. Yesterday, when he once again drove by with no package I got in my car and tracked him down. He said there was noting on the truck and they have a horrible system that all the drivers are complaining about. He said they have an entire wall of generators and larger packages they are trying to figure out what to do with. Really? I am contacting Costco tomorrow and asking them to send another one Fed-Ex overnight. This is getting ridicules!

 – About 1 Week ago.

What can I say that everybody here hasn't said. UPS sucks big time. Packages go weeks without being delivered even though they show them being local. Their virtual assistant is virtually unusable...

What can I say that everybody here hasn't said. UPS sucks big time. Packages go weeks without being delivered even though they show them being local. Their virtual assistant is virtually unusable and worthless. Talking to customer service doesn't work cause they promise delivery the same day then when it doesn't show up they put you off another day. No one in their organization has a clue as to when a package is to show up. Shipping overnight is a waste of money with them cause they couldn't deliver a package overnight if their lives depended on it. Lastly I think many vendors should drop UPS as their shipping option. When USPS and a vendor such as Amazon can be more effective at delivering packages then that tells me that the only business that should be defunded is UPS.

 – About 1 Week ago.

After it was scanned out for delivery from my local hub at 8am, I checked the site at 8:30am on the same day and it was scanned again as waiting to be accepted at 9:11 = "46 minutes in the...

After it was scanned out for delivery from my local hub at 8am, I checked the site at 8:30am on the same day and it was scanned again as waiting to be accepted at 9:11 = "46 minutes in the future". WTF?

 – About 1 Week ago.

Every since the Raiders left Oakland.

The entire area has gone to sh*t!

I blame Mayor Libby more than UPS....

Every since the Raiders left Oakland.

The entire area has gone to sh*t!

I blame Mayor Libby more than UPS.

 – About 1 Week ago.

UPS isn't a company. It's an organized crime syndicate. Their massive, widespread fraud in Oakland and throughout the Bay Area in June, 2020, has victimized tens of thousands of people....

UPS isn't a company. It's an organized crime syndicate. Their massive, widespread fraud in Oakland and throughout the Bay Area in June, 2020, has victimized tens of thousands of people.

 – About 1 Week ago.

I have two shipments in UPS purgatory at the Oakland, CA Hub. One is some exercise clothing that I ordered during a Memorial Day sale.If I don't get that order, I will just request a refund from...

I have two shipments in UPS purgatory at the Oakland, CA Hub. One is some exercise clothing that I ordered during a Memorial Day sale.If I don't get that order, I will just request a refund from the seller. The second order is a one-off piece of re-conditioned laboratory equipment. I have Google and eBay searches saved, I haven't seen another--even if I could afford to have another shipped (by FedEx or USPS). My colleagues and I are working on a grant with VERY explicit milestones. If I don't have that component in service by mid July, FOUR PEOPLE COULD BE OUT OF WORK BY THE FIRST WEEK OF AUGUST. I see UPS trucks driving up and down the street making deliveries. I'm sure there are life-critical pharmaceuticals, medical equipment and appliance parts. I'm also sure that there's a bunch of slave-crafted crap (looking at YOU, WayFair). UPS is run on algorithms. UPS need to CEASE accepting packages for delivery to areas served by jammed up hubs, and share that demand with Fedex or USPS. AT THE VERY LEAST, THEY NEED TO CEASE NEXT-DAY/SECOND DAY FOR ANYTHING OTHER THAN MEDICAL NECESSITY or mission critical for homes or businesses (such as appliance or building components). Lulemon? NO NEXT-DAY FOR YOGA PANTS. WayFair? NO SECOND-DAY AIR FOR TABLE LAMPS. Interstate shippers are federally regulated. It is STUNNING to me that Congress is not providing oversight.

 – About 1 Week ago.

You cannot use the pandemic as an excuse. Itself been three months and still packages are delayed (still waiting for a package that says it was to be delivered a week ago), missing, and no customer...

You cannot use the pandemic as an excuse. Itself been three months and still packages are delayed (still waiting for a package that says it was to be delivered a week ago), missing, and no customer service. This is a bloated Company with drivers that cannot read an address. While FedEx is no gem, at least they are timely, still have customer service and can actually deliver a package.

 – About 1 Week ago.

what a failure of a company. In a time when everyone is advised to stay home, where shipping instead of going out is one of the best ways to distance ourselves from each other. And all we are...

what a failure of a company. In a time when everyone is advised to stay home, where shipping instead of going out is one of the best ways to distance ourselves from each other. And all we are receiving instead of packages is lies. Don't tell me my stuff is out for delivery all week when in reality No one has touched my packages since they reached my local hub. Going to definitely make a point of avoiding UPS in all future scenarios as possible

 – About 1 Week ago.

Just ordered 6 items from Amazon to be delivered as a gift in the state of New York. Ya'll got me worried now that a week won't be enough time. ...

Just ordered 6 items from Amazon to be delivered as a gift in the state of New York. Ya'll got me worried now that a week won't be enough time.

 – About 1 Week ago.

Don’t patronize companies that ship UPS....

Don’t patronize companies that ship UPS.

 – About 1 Week ago.

Refund Number is (800) 811-1648 - don’t add tracking for live person. They took 5 days to deliver a overnight a package. It didn’t even leave my area until after it was to be delivered. They...

Refund Number is (800) 811-1648 - don’t add tracking for live person. They took 5 days to deliver a overnight a package. It didn’t even leave my area until after it was to be delivered. They sorted it incorrectly many times and on the 5th day they added a scan that said Kentucky. Then they told me the Kentucky scan disqualified it for a refund do to weather disruptions. The only problem with that is the 4:00 am Kentucky scan was followed by a 2:29 am Las Vegas scan then 4:30 am Arizona scan. The package was going from Utah to AZ. It had scans in Ontario CA and went all over Las Vegas several times. The tracking even said they made a mistake sorting the package but are unwilling to give a refund. I was charged $63 for a 12 ounce package that took 5 days. TOTAL RIPOFF!

 – About 1 Week ago.

I didn't get my package for over a week, then it finally delivered, I was told it was due to extra online ordering with the COVID restrictions. ...

I didn't get my package for over a week, then it finally delivered, I was told it was due to extra online ordering with the COVID restrictions.

 – About 1 Week ago.

Tracking had said "preparing for delivery" for 3 days now.. customer service insists that it is out for delivery.. yet, it still has not been delivered. UPS blows. ...

Tracking had said "preparing for delivery" for 3 days now.. customer service insists that it is out for delivery.. yet, it still has not been delivered. UPS blows.

 – About 1 Week ago.

You can't talk to a real person on their customer service line. Package delayed an additional day at a facility one town over, and the option to select pick up at the facility is "experiencing...

You can't talk to a real person on their customer service line. Package delayed an additional day at a facility one town over, and the option to select pick up at the facility is "experiencing technical difficulties" on the website. USPS is far better.

 – About 1 Week ago.

So apparently their truck broke down and my package in back in transit. It's been 10 days since i placed my order. Santa would have it delivered by now....

So apparently their truck broke down and my package in back in transit. It's been 10 days since i placed my order. Santa would have it delivered by now.

 – About 1 Week ago.

Ordered a package and it has been out for deliver for 3 days. Even watched it deliver other packages in my neighborhood then leave all while saying out for delivery. ...

Ordered a package and it has been out for deliver for 3 days. Even watched it deliver other packages in my neighborhood then leave all while saying out for delivery.

 – About 1 Week ago.

UPS has been delaying shipments of nearly every package that comes into contact with them for months. I have watched package after package be scheduled for delivery, then delayed, repeatedly. Stuff...

UPS has been delaying shipments of nearly every package that comes into contact with them for months. I have watched package after package be scheduled for delivery, then delayed, repeatedly. Stuff disappears from their system for days at a time. Stuff will be out for delivery and then not arrive that day (or the next, or the next.)

The worse part is all the businesses I'm forced to order from DO NOT TELL YOU WHO IS SHIPPING. I would pay EXTRA to not have items shipped through UPS. I selected the slowest shipping option on a website, thinking it would be USPS, and it's bloody UPS! So now I'm all stressed out about whether it'll even be delivered within a week of the scheduled delivery date, because nothing else has. It seems like they wait until they have several of my packages before bothering to come by, which is not the deal.

UPS is one of the greatest direct sources of misery and stress in my life right now, and they do not give a single flying f%@k.

 – About 1 Week ago.

Overnight air was supposed to ship on Saturday and was cancelled due to an emergency, was supposed to arrive today at 10:30, 6 hours later it isn’t here...

Overnight air was supposed to ship on Saturday and was cancelled due to an emergency, was supposed to arrive today at 10:30, 6 hours later it isn’t here

 – About 1 Week ago.

Well using their tracking I can see that my parcel has been in my town for a full week now but is undelivered. Their website says that the delivery will be rescheduled due to "Holiday...

Well using their tracking I can see that my parcel has been in my town for a full week now but is undelivered. Their website says that the delivery will be rescheduled due to "Holiday Closures" only it isn't a holiday and there are no closures. I tried to sign up for "My Choice" so I could pick up the package but am brought to an essentially empty page when I do so. I sent an email asking how to pick up the package and incidentally mentioned that their sign up page had technical problems. I received a response referring me to technical support, meaning that no actual person read the email and instead a computer algorithm was used to look for keywords. I have wasted time chatting with them -"I'm sorry I tried to connect you with our international department but they don't seem to be available on chat, try phoning." I have wasted time trying to call them (I'm Canadian and I am pretty sure their system sent me to their US system on purpose, I wouldn't doubt they pull the same nonsense in reverse on Americans). I have wasted time trying to sign up for "MyChoice." I have even wasted time filling out 2 of their customer surveys. All of this was just to pick up a package that has been in my city for a week......and I was unsuccessful.

 – About 1 Week ago.

How do I start this?

First off, I have a brand new PC coming from Best Buy. Expensive, nice, and time sensitive. I ordered it off Best Buy on June 24th, 2020. They shipped it out on June...

How do I start this?

First off, I have a brand new PC coming from Best Buy. Expensive, nice, and time sensitive. I ordered it off Best Buy on June 24th, 2020. They shipped it out on June 25th, 2020. No problems there. I got an email from them saying that it was "expected to come earlier" on June 27th, 2020. I was ecstatic.

Little did I know, it would get my hopes up. All day, on June 27th, it was stuck "in transit" even though it said it arrived in my local facility with a destination scan. I waited, and waited, and waited. I waited until the end of the day- 9 PM (what it said on my tracking page). I stayed optimistic. I thought to myself, "Maybe the delivery truck(s) are running behind, I'll give it another hour."

Nope.

The package was never delivered. In fact, nothing about the tracking page changed for another day. June 28th rolls around, and I have a new expected delivery date. June 29th. This made sense for me, because when I purchased the item, it said it would come around the 30th.

As I am writing this today, it is the 29th. This morning, at 12:57 AM, it arrived at my local facility with a destination scan. The page updated to "preparing for delivery." This had to be it. I was getting excited, and I waited- again.

Then, it's now 9 AM. The trucks most definitely must have been loaded by now, and my package? Still stuck on the "preparing for delivery" page. I was frustrated. I called Best Buy first, and they had a hold time of over 60 minutes. So, I called UPS. The lady said that it would arrive by the end of the day (according to her system).

So now I'm waiting. But, what's even more frustrating is what I JUST NOTICED.

Earlier I mentioned that the destination scan (the most recent one) was placed at 12:57 AM. I know that for a fact. However, I JUST refreshed my tracking page and it says "11:53 AM - Destination Scan" WHAT THE f%@k? Nearly 12 hours later???????

I know I sound insane. I can't find any other reason for this other than UPS lying about my package coming into my local facility and getting my hopes up, AGAIN. They got my hopes up, saying that it arrived at 12:57 AM and that it received it's destination scan, and is preparing for delivery. Yet, it's not even OUT FOR DELIVERY? Their customer service is barely helpful, and no one can give me answers online.

I am frustrated. I'd rather wait a week for my package to come, with a definitive delivery date, rather than it being pushed back day by day. It's the most f%@king annoying thing I have ever witnessed and I hate that UPS does this to us.

Part of me is still staying optimistic. Maybe it IS out for delivery today and there's some sort of glitch? Maybe it WILL come to my doorstep magically by the end of the day (like the lady said). But, part of me also wonders if this is all just a hoax. Part of me is being pessimistic, just annoyed, frustrated, and dissatisfied with the customer service, delivery speed, and help.

If the package doesn't come today, I cannot trust UPS no longer. How can I expect to trust the Customer Service center when they LIE about when my package is arriving?

I am praying to god that this won't happen to anyone else, as it's so frustrating. And I am also crossing my fingers for my package to arrive today- timely, nicely, and with no hassle.

f%@k UPS.

 – About 1 Week ago.

Item arrived at my local UPS facility on June 15 so 2 weeks ago but “out for delivery” everyday and every evening say it’s been pushed back to following day. 😡😡 Also can’t get any...

Item arrived at my local UPS facility on June 15 so 2 weeks ago but “out for delivery” everyday and every evening say it’s been pushed back to following day. 😡😡 Also can’t get any answers, not one person could tell me anything except that it will arrive tomorrow, LIES (probably say this just to get me off the phone). Three times was told someone will call me back, nobody ever did, no surprise. Have a feeling it’s been lost or stolen since it was an electric guitar, a gift for a family member. And their follow your delivery map is a joke. One truck never moved from its location the entire day. When I called the person said it’s not really on the truck they just scan it, WTF!!?? We’re lied to and played like a fiddle.
Completely outraged! If it’s due to COVID infection of employees as one UPS employee on here was saying then at least let public know rather than hiding it and not getting any answers. The worst ever customer service and delivery service, extremely untrustworthy. NEVER AGAIN will I use any seller who used UPS to ship.

 – About 1 Week ago.

Ordered a vintage instrument and had it sent from Portland to me in Oakland. Paid for 3 day shipping and it was sent on the 18th and had a delivery of the 20th

Waited all day for the...

Ordered a vintage instrument and had it sent from Portland to me in Oakland. Paid for 3 day shipping and it was sent on the 18th and had a delivery of the 20th

Waited all day for the package and it never arrived then it switched to Monday the 22nd same deal waited again. This time I called UPS and asked what gives and I wanted a refund (they’ve suspended refunds right now. Probably because they’ve been f%@king up so bad that everyone deserves one but they don’t want to not have money the greedy corrupt f%@ks) they assured me over and over that Wednesday is when I’d be getting the package. Wednesday rolled around and then at 4pm it switched to Thursday and I lost it. I called and just told them to let me come pick it up (if you want something done right just do it yourself) they said ok and that I could go get it on the next day (Thursday) I called before heading out to confirm it was available and they said yes. I got to UPS and there was a 2 hour long line in the sun. I waited through the whole thing got to the front and then was turned away because it wasn’t ready for pick up. Holy shit how awful can this company get. I still have not gotten the package just called again today and they said they have no idea and maybe in another 2weeks it’ll be ready. UPS give me my money back and everyone else this is ridiculous. Also, if you are having such high volume why don’t you create more jobs and hire more personnel (why would they do that when they can Lee more money for themselves while understaffed) never using this company again and I hope only the best for all these front line workers that are forced to endure all the angry faces and attitudes of people getting f%@ked by the higher ups

UPS f%@k you give me my goddamn package. Seriously just let me go in to that warehouse and find it myself because you’re useless

 – About 1 Week ago.

Ordered The Last of Us Part 2 Collectors Edition back in November. The package was to arrive on June 19th, but I was not going to be home that day to sign for it. I received an email saying I could...

Ordered The Last of Us Part 2 Collectors Edition back in November. The package was to arrive on June 19th, but I was not going to be home that day to sign for it. I received an email saying I could redirect the package to an access point. It's been 10 days since I did that and delivery to the access point is still pending.

 – About 1 Week ago.

It is already 56th day...No delivery yet... CRAZY. Seems everybody is emailing each other without much success. Told them to stop emailing, instead use the telegraph or carrier pigeons...it might be...

It is already 56th day...No delivery yet... CRAZY. Seems everybody is emailing each other without much success. Told them to stop emailing, instead use the telegraph or carrier pigeons...it might be faster. Why nobody uses telephones anymore?

 – About 1 Week ago.

Well I ordered a father's day gift on the 10th and was assuming it would come in before then or close to then or something.
The sender was on time and perfect with what they did. Took 2...

Well I ordered a father's day gift on the 10th and was assuming it would come in before then or close to then or something.
The sender was on time and perfect with what they did. Took 2 days to get to my state.
Once it reached my state, the sender's delivery guy gave it to UPS.
This is when shit hit the fan.
UPS gave it to the wrong zip code. I waited until the 20th to see my package was delivered but checked and no package... I filed claim and all that. Waited a week and they say "package was found! Being transferred to facility". I was so happy to see after 16 days, finally I would get to see the gift.
Nope again!
Next day it said it was put for delivery... AGAIN.
The day after the "out for delivery notice", they told me that the delivery location was vacant (no letter on the door, not even a knock. How??). Checked yesterday (the day after that) and they said they lost package and are sending information to sender.
ARE YOU KIDDING ME???
I waited 18 days! And NOW you tell my my package is lost after so long and getting my hopes up.
To whoever stole my package.
I hope you rot.

 – About 1 Week ago.

I have had my packages go out on a truck for 3 days and not get delivered until the 4 th day. It is very frustrating to keep getting rescheduled day after day. I do not think there are enough trucks...

I have had my packages go out on a truck for 3 days and not get delivered until the 4 th day. It is very frustrating to keep getting rescheduled day after day. I do not think there are enough trucks coming into the pocket/green haven area in Sacramento. I don’t have this problem with FedEx.

 – About 1 Week ago.

UPS is always late with my packages. It just never fails. I blame Amazon for not using a more reliable service. ...

UPS is always late with my packages. It just never fails. I blame Amazon for not using a more reliable service.

 – About 1 Week ago.

Package was suppose to be delivered on 6/11. It went out for delivery but was never delivered. Tracking said it was out for delivery on 6/11, 6/12, 6/13, and 6/15. Then info just stopped being...

Package was suppose to be delivered on 6/11. It went out for delivery but was never delivered. Tracking said it was out for delivery on 6/11, 6/12, 6/13, and 6/15. Then info just stopped being updated. It was finally delivered on 6/22, but to the wrong address. Same house number, wrong street. Luckily my phone number was on the package and the person was honest and called me. I went and picked it up the same day. UPS is terrible.

 – About 1 Week ago.

I had a letter sized package shipped overnight on 6/25, I check in the morning and UPS says out for delivery, no package came, checked next morning and it was supposed to be out for delivery again,...

I had a letter sized package shipped overnight on 6/25, I check in the morning and UPS says out for delivery, no package came, checked next morning and it was supposed to be out for delivery again, nothing came again, checked this morning and now they say "Delay: Emergency Situation or Severe Weather" so it is scheduled for tomorrow now. What a crock.

 – About 1 Week ago.

Same old stuff from UPS. My item said out for delivery all day. I waited for a time sensitive item that did not arrive. Now there is no tracking information
...

Same old stuff from UPS. My item said out for delivery all day. I waited for a time sensitive item that did not arrive. Now there is no tracking information

 – About 1 Week ago.

Have a package coming from UPS second-day air and it is food and I am waiting 7 days for it and still have not received it....

Have a package coming from UPS second-day air and it is food and I am waiting 7 days for it and still have not received it.

 – About 1 Week ago.

Company music shut down...

Company music shut down

 – About 1 Week ago.

Ordered a birthday gift for my son off amazon 10 days ago. The item shipped out 2 days later and sat a ups facility 15 minutes from my house for a week.Finally got a scheduled delivery date of June...

Ordered a birthday gift for my son off amazon 10 days ago. The item shipped out 2 days later and sat a ups facility 15 minutes from my house for a week.Finally got a scheduled delivery date of June 27, however it was showing it was still being processed and not even loaded on the truck. . but all day I sat and waited and then at 6:15 pm I get a message saying that there was a delay due to severe weather. BS! the storm was over well before their routes begin! They had 0 intentions of ever delivering today and i believe they are holding my package hostage. I cant even call customer service because I get stuck in a loop and then they hung up on me. now I may not have a gift for my son whose birthday is in 10 days! I ordered in plenty of time, and because they can't manage their company I have to come up with an alternative. Where can I sign up for this job? Because they are getting paid to not work, hey sounds like a perfect job for me!

 – About 1 Week ago.

They lie! My God! I sat here for my delivery window of 2-6pm...and then at 6:15pm I checked status online and it says "delivery attempted". Are you kidding me! I waited all afternoon because...

They lie! My God! I sat here for my delivery window of 2-6pm...and then at 6:15pm I checked status online and it says "delivery attempted". Are you kidding me! I waited all afternoon because I know UPS lies, and here I wasted a whole afternoon. I hate that companies won't give you a choice of who they ship from. They have the gate code. Now they're going to leave it at my rental office and they only work 2 hours a day, so I won't get it for weeks. Un-freaking-believable. I HATE UPS

 – About 1 Week ago.

Delivery - -
-
Current Event Out for Delivery 06/27/2020 8:55 A.M. Philadelphia, PA, United States
Out For Delivery Today

06/26/2020 11:14 P.M. Philadelphia, PA,...

Delivery - -
-
Current Event Out for Delivery 06/27/2020 8:55 A.M. Philadelphia, PA, United States
Out For Delivery Today

06/26/2020 11:14 P.M. Philadelphia, PA, United States Destination Scan
06/26/2020 10:45 P.M. Philadelphia, PA, United States Delivery will be delayed by one business day.
06/26/2020 6:22 A.M. Philadelphia, PA, United States Out For Delivery Today
06/26/2020 3:58 A.M. Philadelphia, PA, United States Loaded on Delivery Vehicle
06/25/2020 11:00 P.M. Philadelphia, PA, United States Delivery will be delayed by one business day.
06/25/2020 8:02 P.M. Philadelphia, PA, United States Destination Scan
06/25/2020 8:39 A.M. Philadelphia, PA, United States Out For Delivery Today
06/25/2020 6:03 A.M. Philadelphia, PA, United States Loaded on Delivery Vehicle
06/25/2020 5:06 A.M. Philadelphia, PA, United States Destination Scan
06/25/2020 5:05 A.M. Philadelphia, PA, United States UPS will be in your area and will deliver your package a day early.
06/25/2020 3:48 A.M. Philadelphia, PA, United States Arrived
06/25/2020 1:04 A.M. Laurel, MD, United States Departed
06/24/2020 1:36 A.M. Laurel, MD, United States Arrived
06/22/2020 10:00 P.M. San Antonio, TX, United States Departed
Past Event Shipped 06/20/2020 9:26 P.M. San Antonio, TX, United States
Origin Scan

Past Event Label Created 06/19/2020 8:59 P.M. United States
Order Processed: Ready for UPS

 – About 1 Week ago.

Same here, West Sacramento facility, package is 2 weeks late, went to facility and was told probably in the warehouse but can not get to because it is backed up. Item is an AC unit for the house, was...

Same here, West Sacramento facility, package is 2 weeks late, went to facility and was told probably in the warehouse but can not get to because it is backed up. Item is an AC unit for the house, was able to get Amazon to cancel and refund the order. Now trying to order from Home Depot to do site pick up but that may take another weeks as well, this Summer heat isn't letting up any time soon.

 – About 2 weeks ago.

Had a package sent from Oregon to California. Shipped 6/17, arrived at the Concord Ca hub on 6/18. It’s been sitting there fluctuating from “arrival scan” to “out for delivery” since the...

Had a package sent from Oregon to California. Shipped 6/17, arrived at the Concord Ca hub on 6/18. It’s been sitting there fluctuating from “arrival scan” to “out for delivery” since the 18th! Here it is the 27th and still no package! It’s only 29 pounds, and consists of auto parts needed to get my vehicle functional. This is the 6th package in recent weeks that UPS has held captive at their Concord Ca location. All I’m told is that they are busy. Where is the accountability? I understand a day or two delay, but almost 2 weeks for a package from Oregon to California?! Absolute crap. UPS needs to get it together. Amazon delivery can consistently get me packages next day, but garbage UPS can’t get me a package in under 2 weeks from connecting states?! Unacceptable! Wish I could choose my courier upon online purchases, I’d refuse trash UPS every time.

 – About 2 weeks ago.

We are in North Sacramento, CA and have Been waiting on a package out of West Sac UPS for 3 weeks now!Went to the hub, 100’s of people in line! Was told it’s here in the warehouse, but it’s too...

We are in North Sacramento, CA and have Been waiting on a package out of West Sac UPS for 3 weeks now!Went to the hub, 100’s of people in line! Was told it’s here in the warehouse, but it’s too much back there to get to it! It’s a 49LB package! My question is are they getting ready to strike for more money? This is absolutely crazy! We are at the point of trying to cancel the package...

 – About 2 weeks ago.

An expected delivery date from California to Texas went from five days to twelve days. This is ridiculous. You cannot track a package from beginning to end. They give excuse after excuse. I will start...

An expected delivery date from California to Texas went from five days to twelve days. This is ridiculous. You cannot track a package from beginning to end. They give excuse after excuse. I will start asking sellers if they ship with ups. If they do, I will have to move on to another seller.

 – About 2 weeks ago.

Ordered live insects for a bioactive vivarium I built. Supposed to be overnight shipping, which costs extra. Ordered on the 23rd, shipped on the 24th, still says In Transit on the tracker. Guaranteed...

Ordered live insects for a bioactive vivarium I built. Supposed to be overnight shipping, which costs extra. Ordered on the 23rd, shipped on the 24th, still says In Transit on the tracker. Guaranteed they will be dead when they get here. UPS f%@king sucks

 – About 2 weeks ago.

I've ordered the same item from Best Buy twice only to have it disappear before it every arrived. It's been 2 weeks! Twice I've ordered and tracked the package all the way to my...

I've ordered the same item from Best Buy twice only to have it disappear before it every arrived. It's been 2 weeks! Twice I've ordered and tracked the package all the way to my neighborhood and it will say out for delivery then it never arrives and next thing you know it's gone. They can't find it. It has disappeared. Someone at UPS HAS to be stealing these packages.

 – About 2 weeks ago.

YES I HAVE HAD A PACKAGE OUT FOR DELIVERY FOR TWO DAYS, I TRACKED THE PACKAGES ON THE TRUCK AND THE TRUCK WAS IN MY NEIBORHOOD. THEN THE TRUCK WENT BACK TO THE UPS OFFICE THEN IT WENT TO A CITY OVER A...

YES I HAVE HAD A PACKAGE OUT FOR DELIVERY FOR TWO DAYS, I TRACKED THE PACKAGES ON THE TRUCK AND THE TRUCK WAS IN MY NEIBORHOOD. THEN THE TRUCK WENT BACK TO THE UPS OFFICE THEN IT WENT TO A CITY OVER A 100 MILES AWAY. NOW THEY SAY ITS DELAYED ANOTHER DAY

 – About 2 weeks ago.

Lame! Puyallup, WA. I am here literally 10 miles from Tacoma, WA where my shipment was loaded at 3am and left in a truck at 9am. Scheduled for delivery by 9pm (today, Friday 06/26/20). Now after...

Lame! Puyallup, WA. I am here literally 10 miles from Tacoma, WA where my shipment was loaded at 3am and left in a truck at 9am. Scheduled for delivery by 9pm (today, Friday 06/26/20). Now after waiting all day, at 9pm, it updates to in transit with a delivery date of Monday by 9pm. WTF guys?!? Like it is 2020 guys! Amazon and USPS deliver all weekend, you are supposed to be a "world class" company. Get with it!

 – About 2 weeks ago.

Been waiting for the past 8 days for a delivery. Everyday status shows “out for delivery” by 9:00pm. At around 8:30pm the status changes to “in transit”. Had to cancel order and find...

Been waiting for the past 8 days for a delivery. Everyday status shows “out for delivery” by 9:00pm. At around 8:30pm the status changes to “in transit”. Had to cancel order and find alternate seller. Thankfully sender offered refund.

 – About 2 weeks ago.

UPS f%$#ing sucks. They are no longer to be trusted to deliver packages on-time....

UPS f%$#ing sucks. They are no longer to be trusted to deliver packages on-time.

 – About 2 weeks ago.

There needs to be some compensation paid when they screw up. They never acknowledge or apologize for their errors, just reschedule at their convenience. It their mistakes cost them money they'd...

There needs to be some compensation paid when they screw up. They never acknowledge or apologize for their errors, just reschedule at their convenience. It their mistakes cost them money they'd make fewer of them. I just filed a complaint with BBB asking compensation, we'll see. Regardless, they have to respond. So...stop your bitchin' and whining and bury UPS with BBB complaints!!!

 – About 2 weeks ago.

Same going on here in Wilmington NC, past 4 days on 4 different shipments one from Ebay and 3 from Amazon all shipped thru UPS says delayed due to weather related and or natural disaster. Weather has...

Same going on here in Wilmington NC, past 4 days on 4 different shipments one from Ebay and 3 from Amazon all shipped thru UPS says delayed due to weather related and or natural disaster. Weather has been nice here, no disaster by a hurricane or zombies. Today Amazon refunded the 3 orders, will have to talk to the shipper on Ebay. Guess that's what I get for trying to save a few bucks. Lesson learned will go to my local retailers.

 – About 2 weeks ago.

June 26, 2020 - UPS tracking says it's "Out for Delivery" on the truck, and the driver is in my neighborhood, complete with truck icon tracker map of my subdivision. I go outside and I SEE...

June 26, 2020 - UPS tracking says it's "Out for Delivery" on the truck, and the driver is in my neighborhood, complete with truck icon tracker map of my subdivision. I go outside and I SEE the truck, 4 houses down from mine, on THE SAME STREET. I wait, and wait, and wait, No Delivery? Tracker says "Almost There" on the goofy map. Parcel never arrived and the map truck tracker showed UPS was now out of my subdivision, driving a few miles away! Ha-ha-ha......AWESOME. Hope it gets delivered tomorrow, because how convenient--THEY GIVE THEMSELVES THAT OPTION !

 – About 2 weeks ago.

Laziest employees on the planet, sloppy, rude. UPS is theft central....

Laziest employees on the planet, sloppy, rude. UPS is theft central.

 – About 2 weeks ago.

The guys suck. You package shows up at their building shows scanned you go to pick it up and UPS can’t find it in their own building. They always screw up the packaged, steal them, lose them. ...

The guys suck. You package shows up at their building shows scanned you go to pick it up and UPS can’t find it in their own building. They always screw up the packaged, steal them, lose them.

 – About 2 weeks ago.

Woodland, CA - Over a week late and still waiting for the computer. They claim it’s delayed due to a natural disaster/weather event. It’s been sunny and beautiful all month. Everyday it’s...

Woodland, CA - Over a week late and still waiting for the computer. They claim it’s delayed due to a natural disaster/weather event. It’s been sunny and beautiful all month. Everyday it’s delayed another day. Worst customer service ever. So incompetent. Get your sh**t together UPS!!

 – About 2 weeks ago.

I ordered a package and the delivery date was scheduled to be Wednesday. Throughout the day, I randomly checked the time and I see rescheduled to Friday 26. And I have been waiting all day just to see...

I ordered a package and the delivery date was scheduled to be Wednesday. Throughout the day, I randomly checked the time and I see rescheduled to Friday 26. And I have been waiting all day just to see that it is still in transit? It says it arrived a new location but the package is moving away from me??? The delivery is only 30 minutes away from me. Your shitty company cannot do a 30 minute delivery within 5 days. Amazon can do a delivery from across the USA in 12 hours. Only if there is a new company to take over delivery so then UPS would have to shut down.

 – About 2 weeks ago.

UPS has in the past delivered a package to the wrong address, tend to leave packages on the road by my mail box and frequently doesn’t deliver on time. Like today...THEY f%@kING SUCK!!!!!...

UPS has in the past delivered a package to the wrong address, tend to leave packages on the road by my mail box and frequently doesn’t deliver on time. Like today...THEY f%@kING SUCK!!!!!

 – About 2 weeks ago.

UPS has delayed my shipment 3 times. On their app, is shows the package (truck icon) within a mile or 2 from me. Yet, no delivery. Now my package is late from when I needed it, and UPS refuses to tell...

UPS has delayed my shipment 3 times. On their app, is shows the package (truck icon) within a mile or 2 from me. Yet, no delivery. Now my package is late from when I needed it, and UPS refuses to tell me why.

 – About 2 weeks ago.

The point is NOT what we choose to order. The point is that UPS is taking our money for overnight, 2-Day delivery, etc and then NOT delivering. If they cannot keep up with deliveries than they cannot...

The point is NOT what we choose to order. The point is that UPS is taking our money for overnight, 2-Day delivery, etc and then NOT delivering. If they cannot keep up with deliveries than they cannot take our money for the service! That is essentially bait and switch. What is sad is that businesses like UPS are using this pandemic as an excuse for their terrible business practices. I've had no problems with USPS and very few from Amazon, so stop blaming COVID! We are not stupid.

 – About 2 weeks ago.

Every damn package I get from UPS with 2 day delivery always turn into f%@king 5-7 day deliveries and it f%@king pisses me off bc every day a f%@king UPS employee drives right by my f%@king house. ...

Every damn package I get from UPS with 2 day delivery always turn into f%@king 5-7 day deliveries and it f%@king pisses me off bc every day a f%@king UPS employee drives right by my f%@king house.

 – About 2 weeks ago.

Holy crap! The brokerage and “other” fees by UPS are worse than the payday loan sharks! What an obscene abuse of their customers in Canada...

Holy crap! The brokerage and “other” fees by UPS are worse than the payday loan sharks! What an obscene abuse of their customers in Canada

 – About 2 weeks ago.

Wow - driver just threw the package onto the front step right in front of me just as I opening the door. What a crap shipping service!...

Wow - driver just threw the package onto the front step right in front of me just as I opening the door. What a crap shipping service!

 – About 2 weeks ago.

Dropped off a package on 6/15 in Orange CT for two day ground delivery to a location about 40 minutes away in Hartford CT, purely for convenience factor, no signature required. UPS logged a Delivery...

Dropped off a package on 6/15 in Orange CT for two day ground delivery to a location about 40 minutes away in Hartford CT, purely for convenience factor, no signature required. UPS logged a Delivery Attempted 6/16 (which makes no sense because they literally should have left it at the door), then status showed "weather or other emergency" delayed delivery, then I called daily and each day showed "out for delivery" only to find out on 6/24 that the package was actually lost but they found it and attempted delivery again, after asking daily if I could pick it up instead! Finally was able to pick it up myself at the UPS location in Hartford CT about 10 minutes from its destination and drove it there myself. They had the package 9 days. NINE DAYS. During that time, I was repeatedly promised a call back within one hour and not once did I ever get a call back.
Also while I was picking up my stuff there was a lady in tears because her couch was being delivered in 4 separate boxes and only 2 ever arrived and no one would call her back. Oh and the UPS worker had his bandana around his neck not his face, and here in CT masks are obligatory by law due to COVID. Their phone number to their center is not public but I managed to get it, it's 860-275-0827, alternate number 860-275-1919.

 – About 2 weeks ago.

They said my package would be delivered yesterday by 12 then 7. When it did not arrive this morning I called and ask to have a supervisor call me back. I was told I would receive a call by 12:30 which...

They said my package would be delivered yesterday by 12 then 7. When it did not arrive this morning I called and ask to have a supervisor call me back. I was told I would receive a call by 12:30 which of course never came.

in my desperation I managed to locate their Montreal distribution center which does not even acknowledge that they are a UPS distribution centre. I spoke to somebody who was kind enough to tell me the truth. it appears my package did not arrive at the distribution center till last night.

I live in Montreal a city that has been hard hit by covid-19 and as a result I have lost virtually all my business. Any opportunities cannot be missed and I require this package to be resolved today.

I have spoken to people in France, the Philippines, and Guatemala. I have asked several times to have someone in North America contact me and I have been told but that is not possible.

In the end I was told that even though the package is in a suburb that is less than 3 miles away from where I live there is no way for me to go meet the driver. In addition they assured me there is no guarantee that I can receive the package today.

Montreal is a relatively small island. The inability of UPS to maintain the promise and to deliver a package within 24 hours of the original guarantee time let alone at all speaks for itself.

In the end I have learnt that UPS is good at setting up international offices and apologizing. Sadly their ability to deliver a package on time seems to speak for itself.

 – About 2 weeks ago.

Sacramento, CA
The hub has had my package for 5 days. They say it's out for delivery and then after it isn't delivered says delayed one business day. But then the same thing happens the...

Sacramento, CA
The hub has had my package for 5 days. They say it's out for delivery and then after it isn't delivered says delayed one business day. But then the same thing happens the next day. Now I am not even getting a delivery date/time at all. This is ridiculous. You can't talk to anyone. They say because of covid no in person available. But I would think a person could do that job remotely and would be of great service. In addition if they would just be transparent in the tracking would also be helpful. Just say the real reasons. Let you know that "hey, sorry we are just not going to be able to deliver this anytime soon, if you really need it now, please schedule to pick up."

 – About 2 weeks ago.

So IF you want to get something delivered OVERNIGHT ... you select UPS Overnight Air, right? You pay the 25.00 and you are guaranteed delivery, right? WRONG. A delivery from Marietta, Ga to...

So IF you want to get something delivered OVERNIGHT ... you select UPS Overnight Air, right? You pay the 25.00 and you are guaranteed delivery, right? WRONG. A delivery from Marietta, Ga to Ellijay, Ga has taken 2 days, not yet delivered. And now they say I may get it by 9:00pm ... The local store said no guaranteed deliveries are occuring now because of COVID-19. Yet they are open. UPS sucks.

 – About 2 weeks ago.

Shipping from Texas to Canada. Alreeady the delivery date is 10 days which is crazy to begin with but then on the delivery date the tracking suddenly changes to another 10 days. Detailed tracking...

Shipping from Texas to Canada. Alreeady the delivery date is 10 days which is crazy to begin with but then on the delivery date the tracking suddenly changes to another 10 days. Detailed tracking shows the package didn't even move for 10 days, obviously terrible service but come on. 20 days from Texas to Canada? friggin ridiculous. Have never had a good experience with UPS. They suck so bad and any time you call you get the same lame rep telling you they understand and blah blah blah. If you are going to read a script at least learn to act! So unreliable. So unprofessional.

 – About 2 weeks ago.

West Sacramento UPS Hub suck! The manager should be fired! He can’t organize his team. Pay for 2 day air and the package get to Sacramento in 1 day. Sacramento UPS can’t deliver the last 15 mile....

West Sacramento UPS Hub suck! The manager should be fired! He can’t organize his team. Pay for 2 day air and the package get to Sacramento in 1 day. Sacramento UPS can’t deliver the last 15 mile. This company is not ready for prime time. Get Uber/Lfyt driver to deliver for you, you guys need it lol!

 – About 2 weeks ago.

Ordered from amazon using prime shipping guarantee 2 days. Ups can't deliver the package to my home for 2 days straight. I will never ever recommend to sm to use ups. ...

Ordered from amazon using prime shipping guarantee 2 days. Ups can't deliver the package to my home for 2 days straight. I will never ever recommend to sm to use ups.

 – About 2 weeks ago.

I have a semi-regular shipment to my house that requires a signature. The 'live tracking' technology provided by UPS would help ... if it only worked. I'm sitting here waiting on a...

I have a semi-regular shipment to my house that requires a signature. The 'live tracking' technology provided by UPS would help ... if it only worked. I'm sitting here waiting on a shipment. The status flipped to 'Arriving Soon!' over an hour ago when the truck, according to the map, was at least two suburbs away. I have since watched the truck as it went by my house on one side, hung around for a while, went by my house in the other direction & is now wobbling around in another neighborhood up the hill from me ... back almost exactly where s/he was about 45 minutes ago!

I'm sure the driver has his/her routes/reasons, but why update the status to imply s/he is almost there when this patently isn't true?

And WHY can't the drivers text recipients? Food delivery people can do this.

And WHY does the wretched UPS 'virtual assistant' pop up over and over and over and over and over?

Dear UPS, please don't adopt technologies that aren't ready for prime time, or get implemented in a brain-dead fashion.

 – About 2 weeks ago.

I deal with UPS claims as part of my job, and it is the worst. I filed a claim on Tuesday. Then I get an email from them asking for more detail on Wednesday, so immediately call them back and spend 25...

I deal with UPS claims as part of my job, and it is the worst. I filed a claim on Tuesday. Then I get an email from them asking for more detail on Wednesday, so immediately call them back and spend 25 minutes on the phone describing the package contents. Then I get an email from them this morning stating "UPS has made several unsuccessful attempts to contact you. As a result the lost package investigation has been closed."
FAA-Q, UPS. You are practically bullys. UPS = You People Suck. You can use any excuse you want to make late deliveries, run packages through a mechanical shredder, and throw them through that 3rd story window that every sorting facility is equipped with. And we the people are powerless against this tyranny.

 – About 2 weeks ago.

It seems that ups delivery drivers are morons. They get the shared address right, but not the right business. This happens constantly. This causes extra delays when I have to track down packages that...

It seems that ups delivery drivers are morons. They get the shared address right, but not the right business. This happens constantly. This causes extra delays when I have to track down packages that should have been delivered right to start with . Other delivery drivers get it right, but ups drivers must be morons

 – About 2 weeks ago.

First my shipment is stuck in at Atlanta for five days, now it’s in my town and delivery has been delayed for an additional day for the last three days. Two weeks to cross the country is...

First my shipment is stuck in at Atlanta for five days, now it’s in my town and delivery has been delayed for an additional day for the last three days. Two weeks to cross the country is unacceptable. If it doesn’t show tomorrow I’ll sue.

 – About 2 weeks ago.

My package took two days to get from Fort Worth, Texas to West Sacramento, California. They haven't been able to get it the last 20 miles to my house for the last 7 days. Today, I gave up and...

My package took two days to get from Fort Worth, Texas to West Sacramento, California. They haven't been able to get it the last 20 miles to my house for the last 7 days. Today, I gave up and placed a duplicate order, to be delivered FedEx overnight.

 – About 2 weeks ago.

My package has been delayed one business day for over a week. Each day it says out for delivery and then never comes. Called service and they said it will definitely be here... didn’t happen. Looks...

My package has been delayed one business day for over a week. Each day it says out for delivery and then never comes. Called service and they said it will definitely be here... didn’t happen. Looks like it’s happening with another package to... amazing awful

 – About 2 weeks ago.

anytime my amazon or costco order is being delivered by ups there is a problem. Their drivers are lazy and stupid. They never attempted to deliver my product and claim i wasnt home. ...

anytime my amazon or costco order is being delivered by ups there is a problem. Their drivers are lazy and stupid. They never attempted to deliver my product and claim i wasnt home.

 – About 2 weeks ago.

My Amazon 2-day guaranteed package that shipped a couple hundred miles from my house is now on the other side of the country. Updated delivery date: 1 week late. Nice job UPS! Hard to believe that...

My Amazon 2-day guaranteed package that shipped a couple hundred miles from my house is now on the other side of the country. Updated delivery date: 1 week late. Nice job UPS! Hard to believe that USPS has you beat.

 – About 2 weeks ago.

package takes less than 24 hours to ship ~700 miles from reno, nv to san diego, ca but takes 3 whole days and counting for a driver to travel 30 minutes to deliver my package. avoid!...

package takes less than 24 hours to ship ~700 miles from reno, nv to san diego, ca but takes 3 whole days and counting for a driver to travel 30 minutes to deliver my package. avoid!

 – About 2 weeks ago.

I am waiting and waiting and waiting and waiting.......52 days for my package to arrive.... Nothing materialized yet!
Montreal distribution centre is soooooooooo slow!...

I am waiting and waiting and waiting and waiting.......52 days for my package to arrive.... Nothing materialized yet!
Montreal distribution centre is soooooooooo slow!

 – About 2 weeks ago.

I had a large package sit at a UPS center not 15 miles away from my home for TWO WEEKS. I had to go to that distribution facility two days in a row and stand in a rediculous line out in the sun for...

I had a large package sit at a UPS center not 15 miles away from my home for TWO WEEKS. I had to go to that distribution facility two days in a row and stand in a rediculous line out in the sun for probably a total of an hour and a half JUST to have to haul my 75lb coffee table in a box up a flight of stairs MYSELF. Amazon even refunded the cost of the table due to the delivery hiccup. I'm currently waiting on two deliveries that aren't even heavy from UPS and they're delayed again! I'm so irritated but I DO understand that there just aren't as many people willing to work right now. Ugh... Its really hard to be nice about that though, when both of these packages were purchase WELL in advance for THIS WEEKEND, specifically - and had (what I thought was) a guaranteed delivery date. I hate the Coronavirus.

 – About 2 weeks ago.

I'm waiting for my frozen meat -- supposed to be delivered Wed. It's now Thursday, 10:18 p.m. It's hot here in the South. No way it will be safe to eat and now I'll have to dispose...

I'm waiting for my frozen meat -- supposed to be delivered Wed. It's now Thursday, 10:18 p.m. It's hot here in the South. No way it will be safe to eat and now I'll have to dispose of it, if I ever get it. Wish I could now stop it. Saw a UPS truck PARKED next door -- asked him if he had my perishable package. He said, no, he was waiting for the "other guy" to call so he could help him. The "other guy" apparently isn't coming tonight either. I never thought I'd be waiting up for a UPS delivery. My meat has to be thawed by now and unsafe to eat -- I've learned my lesson. Shop at locally, masked, at 7:00 a.m. Forget delivery. I don't mind late deliveries of non-perishable items, as they have to be overwhelmed, but I paid a lot of $$$ for this supposed two-day. System broken.

 – About 2 weeks ago.

Have had no problem whatsoever with USPS and FedEX in fact those come early! But ups has been saying for my past 5 packages that it's on it's way but after an hour says its delayed and stays...

Have had no problem whatsoever with USPS and FedEX in fact those come early! But ups has been saying for my past 5 packages that it's on it's way but after an hour says its delayed and stays in my city's ups store for 3 days or more! I even come to try and pick it up now when it does but they cant even find it. This is ridiculous.

 – About 2 weeks ago.

Imagine paying for 2 day air and having your package delayed for more than a couple of days as if it was just a regular ground shipment. Also imagine not seeing any MOVEMENT scans on it. With both...

Imagine paying for 2 day air and having your package delayed for more than a couple of days as if it was just a regular ground shipment. Also imagine not seeing any MOVEMENT scans on it. With both AMAZON and FEDEX you are able to see every scan during it's trip. Apparently not with UPS. Not even sure why their air services aren't guaranteed while FEDEX guarantees their express services. I can understand both UPS and FEDEX ground services being late with the current pandemic, but UPS air? I hate how Newegg uses UPS.

 – About 2 weeks ago.

My order was last registered in a warehouse that is 45 minutes from my house - for 2 weeks. NO ONE at UPS answers the phone or emails. Robot head finally sends me to a place to email them. I...

My order was last registered in a warehouse that is 45 minutes from my house - for 2 weeks. NO ONE at UPS answers the phone or emails. Robot head finally sends me to a place to email them. I create the email and then it gives me...sorry due to covid you have to use the frickin' robot virtual assistant. Grr. A cyclic process that gets you NOWHERE! And the robot is extremely stupid..yet perky. Oh..I don't quite get it...I'm learning though - it says. On my lost hour and now I'm going to have to get a refund because I have NO one to tell me ..it's coming or it's not. And this was the last item of this type available. Super frustrating. Why can't UPS create remote work at home customer service like most of the other companies in the same situation.

 – About 2 weeks ago.

Useless Pieces of Shit. What can brown do for you? Apparently "package delivery" isn't a current service. Excuses. avoidance, agent unavailability are features, and apparently...

Useless Pieces of Shit. What can brown do for you? Apparently "package delivery" isn't a current service. Excuses. avoidance, agent unavailability are features, and apparently they've lost the ability to actually track packages and vehicles thanks to the Rona...


 – About 2 weeks ago.

My package has listed its estimated delivery date for yesterday.... yeah. And everytime i log in to see the delivery window, i log in and the option completely disappears ...

My package has listed its estimated delivery date for yesterday.... yeah. And everytime i log in to see the delivery window, i log in and the option completely disappears

 – About 2 weeks ago.

How much do you tip your UPS Driver?...

How much do you tip your UPS Driver?

 – About 2 weeks ago.

Takes them 2 weeks to ship something from Toronto to Montreal where Canada Post usually 2 days. Keep up the good work boys!...

Takes them 2 weeks to ship something from Toronto to Montreal where Canada Post usually 2 days. Keep up the good work boys!

 – About 2 weeks ago.

It’s a crime for a post office employees to steal it should be the same way for ups and fedex. ...

It’s a crime for a post office employees to steal it should be the same way for ups and fedex.

 – About 2 weeks ago.

We should all start buying from stores directly because this our future if stores disappear and our future if the post office dies... let’s hit them we’re it hurts their revenue ...

We should all start buying from stores directly because this our future if stores disappear and our future if the post office dies... let’s hit them we’re it hurts their revenue

 – About 2 weeks ago.

I'm noticing USPS is really being held up in Nashville.

I'm wondering all these packages coming in on hold, more come again tomorrow and the next day and next. These facilities...

I'm noticing USPS is really being held up in Nashville.

I'm wondering all these packages coming in on hold, more come again tomorrow and the next day and next. These facilities aren't designed with storage containers of hundreds throughout the yards. At some point they either need to hire more people or just quit picking up from shippers.

How is it possible packages are in the destination building for two weeks. They'd just be a mountain of back log.

 – About 2 weeks ago.

I ordered a cake for my fiance's first fathers day since we had our son. It says perishable on the box and was supposed to be overnighted with dry ice to keep it fresh.
Two customer service...

I ordered a cake for my fiance's first fathers day since we had our son. It says perishable on the box and was supposed to be overnighted with dry ice to keep it fresh.
Two customer service calls and a lost package claim later without them calling back despite promising I would receive a call, and the second call saying the first call noted that "I would be picking it up" despite the fact I never said that and didn't know where it was, it didn't arrive until Tuesday after fathers day and everything was melted. Really annoyed because I just went through the same problem with a kitchen cabinet delivery that said "out for delivery" for over a week two towns over from me. Screw UPS. It's not the pandemics fault they don't know how to keep track of things.

 – About 2 weeks ago.

I was supposed to receive a package from my boyfriend a week ago. My package says "in transit". IT'S BEEN IN TRANSIT FOR AN ENTIRE WEEK. WHO IN THE f%@k TAKES THAT LONG TO SHIP SOMETHING....

I was supposed to receive a package from my boyfriend a week ago. My package says "in transit". IT'S BEEN IN TRANSIT FOR AN ENTIRE WEEK. WHO IN THE f%@k TAKES THAT LONG TO SHIP SOMETHING.

 – About 2 weeks ago.

I too have been waiting for my package to deliver for 3 days now and each day it’s “out for delivery” it gets delayed again. Even when the truck is supposedly in my area. I’m not even sure...

I too have been waiting for my package to deliver for 3 days now and each day it’s “out for delivery” it gets delayed again. Even when the truck is supposedly in my area. I’m not even sure where to call because I feel like no one will be of any help and they’ll just blame the pandemic I’m sure.

 – About 2 weeks ago.

I've been waiting over 4 days for a package. According to the UPS tracking module, my item is on the truck and out for delivery(same message each of the 4 days). I cannot get a live person on...

I've been waiting over 4 days for a package. According to the UPS tracking module, my item is on the truck and out for delivery(same message each of the 4 days). I cannot get a live person on the phone and am just stuck in limbo each day waiting for a package that may never been delivered.

Additionally, last month I had an overnight perishable Goldbelly shipment through UPS. It was delivered 5 days late and the meat contents were rotten.

 – About 2 weeks ago.

"Delayed one business day" ?!?!?!?!
WTF?! The package was at the facility at 12:39am. Just put it on the truck and deliver it on time.
Useless Pieces of Shit!...

"Delayed one business day" ?!?!?!?!
WTF?! The package was at the facility at 12:39am. Just put it on the truck and deliver it on time.
Useless Pieces of Shit!

 – About 2 weeks ago.

I love following my delivery, then seeing the truck stop in front of my house for several minutes, then leave without delivering my package. Then I call UPS and they assure me it will be delivered by...

I love following my delivery, then seeing the truck stop in front of my house for several minutes, then leave without delivering my package. Then I call UPS and they assure me it will be delivered by 9pm.
Then at 10pm, I track it again and the tracking says "item delayed due to bad weather". Meanwhile it was a beautiful, sunny day.
Gotta love the incompetence.

 – About 2 weeks ago.

I've seen people on Reddit say that it's approximately a 3 in 1500 chance that they will miss my package and have to delay to the next business day. This is the second consecutive package that...

I've seen people on Reddit say that it's approximately a 3 in 1500 chance that they will miss my package and have to delay to the next business day. This is the second consecutive package that has happened. I had to wait an additional 4 days for one package because they said it was out for delivery when in reality it probably never left the facility and now I have a package I have been waiting on for a month and it probably won't be delivered "by 9 P.M." because it WELL past 9 p.m. where I am

 – About 2 weeks ago.

UPS told me that 3 packages would arrive today and knowing UPS, I expected none of them to arrive. But this time, I was amazed, UPS really went further and beyond and delivered only 1 of the 3...

UPS told me that 3 packages would arrive today and knowing UPS, I expected none of them to arrive. But this time, I was amazed, UPS really went further and beyond and delivered only 1 of the 3 packages today!! They went from extremely far below expectations to far below expectations!!!

 – About 2 weeks ago.

I just got a UPS package delivered, 4 days late. The thing is a guy in a white Honda pulled up and dropped it off. I’ll take anything I can get, but it was weird. ...

I just got a UPS package delivered, 4 days late. The thing is a guy in a white Honda pulled up and dropped it off. I’ll take anything I can get, but it was weird.

 – About 2 weeks ago.

Package was suppose to have arrived on June 23rd, 2020. Then the package got delayed b/c of this BS lame ass excuse "Your package has been delayed due to events beyond our control. We're...

Package was suppose to have arrived on June 23rd, 2020. Then the package got delayed b/c of this BS lame ass excuse "Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.".

Fast forward to June 24th, 2020 says the package was out for delivery, now it's the end of the day and still have no receive the package.

Are you lost UPS?? Do you need directions????

Good luck trying to get thru to a representative, you will be stuck in a phone loop.
For the future, i refuse to buy from merchants that uses UPS.

 – About 2 weeks ago.

#1 I was waiting for a package to be delivered from UPS on June 22, 2020. I tracked my order and I was home to get my package. I got a notification that my package was delivered. It was not! I have...

#1 I was waiting for a package to be delivered from UPS on June 22, 2020. I tracked my order and I was home to get my package. I got a notification that my package was delivered. It was not! I have security cameras around my house. They said it was left at the front door. WRONG.... No package and no video showing it was delivered. (I have put in a claim for this delivery but haven't heard a word)

 – About 2 weeks ago.

Package has been “out for delivery” then “delayed by one business day” for almost a week now. I called UPS and they said I would get a call and of course I didn’t get a a call back. It’s...

Package has been “out for delivery” then “delayed by one business day” for almost a week now. I called UPS and they said I would get a call and of course I didn’t get a a call back. It’s extremely annoying getting a notification every day that my package is coming just for it to get delayed everytime. Never had an issue this bad with any other carrier

 – About 2 weeks ago.

For the last 5 days UPS was scheduled to deliver my package each day, today it says it's in transit has no scheduled delivery date.... How do you go from having a delivery date each day for 5 days...

For the last 5 days UPS was scheduled to deliver my package each day, today it says it's in transit has no scheduled delivery date.... How do you go from having a delivery date each day for 5 days and then having no delivery date?

two of those days it was delayed because of natural disaster or weather..... I live in California it's been 80 and sunny the last two weeks.

Boggles my freaking mind!

 – About 2 weeks ago.

Two packages delayed this week "due to weather or natural disaster". Not. A. Cloud. In. The. Sky....

Two packages delayed this week "due to weather or natural disaster". Not. A. Cloud. In. The. Sky.

 – About 2 weeks ago.

My package is stuck in my city's main UPS customer center for 30 days now! No attempts to deliver. They won't allow me to pick it up directly at the customer center....

My package is stuck in my city's main UPS customer center for 30 days now! No attempts to deliver. They won't allow me to pick it up directly at the customer center.

 – About 2 weeks ago.

The more I think of this, the more with today's technology delivery companies could implement a second series of tracking.... where a person could post the number and it not be tied to any...

The more I think of this, the more with today's technology delivery companies could implement a second series of tracking.... where a person could post the number and it not be tied to any accounts or personal info.

We know UPS uses 1Z and a bunch of numbers that has the shippers billing account and the service level.

The could include a lettered code such as VFDDSTYQPD and you could post that on any public forum and it could say... pick up scan June 1st in Temp, AZ and delivered June 22nd to Topeka, KAN. and it would validate a public complaint that it took a long time to be delivered in just 1200 miles. If you live in a town of a population of 75... it uses the largest UPS distribution center city next to it.

 – About 2 weeks ago.

I guess I'm out of the loop. Yeah, if UPS tracking numbers show names and addresses DISREGARD my past message. Do NOT post a tracking number.

I'm just saying this site is good to...

I guess I'm out of the loop. Yeah, if UPS tracking numbers show names and addresses DISREGARD my past message. Do NOT post a tracking number.

I'm just saying this site is good to vent but a lot of the urinating on packages and other stuff probably are Tik Tok Teens quarantined making stuff up.

I think UPS should set up a secure online complaint forum so you could PM the situation and then they could look into it.

Somebody just saying... driver rubbed boogers on my smashed box doesn't get any response.

 – About 2 weeks ago.

No tracking number? Because people should post their name and address on a public forum?

Riiiiiiight!...

No tracking number? Because people should post their name and address on a public forum?

Riiiiiiight!

 – About 2 weeks ago.

***I DON'T THINK UPS TAKES ANY OF YOU SERIOUS WITHOUT A TRACKING #***...

***I DON'T THINK UPS TAKES ANY OF YOU SERIOUS WITHOUT A TRACKING #***

 – About 2 weeks ago.

Four different shipments from four different vendors all currently delayed between one and five days past their scheduled delivery dates despite all being in the UPS distribution center in the same...

Four different shipments from four different vendors all currently delayed between one and five days past their scheduled delivery dates despite all being in the UPS distribution center in the same town since before their scheduled delivery dates. Pathetic.

 – About 2 weeks ago.

Had a driver in our neighborhood yesterday cut me off so I followed to get the plate or truck number . When she saw me trying to take a picture of her truck at her next stop she flipped me off . And...

Had a driver in our neighborhood yesterday cut me off so I followed to get the plate or truck number . When she saw me trying to take a picture of her truck at her next stop she flipped me off . And she does not seem to understand numbers because our last two deliveries were delivered to my neighbors house . Can’t get anyone on the phone to file a complaint . Very unprofessional.

 – About 2 weeks ago.

UPS blows, my package shipped on the 12 of June . Arrived at the hub in my city on the 18th. Tracking shows arrived. It is now the 24th and still shows arrived. Nothing has changed. Tried calling UPS...

UPS blows, my package shipped on the 12 of June . Arrived at the hub in my city on the 18th. Tracking shows arrived. It is now the 24th and still shows arrived. Nothing has changed. Tried calling UPS but cannot get a live operator because of the coronavirus. I have to wait until Friday to get a refund for the seller.

 – About 2 weeks ago.

UPS is terrible!! I have received three notifications for three days in a row that my Amazon package would be delivered today. Three days in a row my package was not delivered. Amazon contacted UPS...

UPS is terrible!! I have received three notifications for three days in a row that my Amazon package would be delivered today. Three days in a row my package was not delivered. Amazon contacted UPS and UPS told them the delay was caused by a “Natural Disaster”. My package is in San Pablo, CA I live in Richmond, CA, one city away. The only natural disaster that’s happened in our area is UPS! This is the second time in less than a month the same delivery problem has occurred. Stop saying my package is out on the truck for delivery if it isn’t UPS! Fedex, stop using UPS for delivery services!

 – About 2 weeks ago.

UPS had my exact home location, i waited 2 weeks for a package that eventually falls into UPS f%@kery and its delivered to a different f%@king city....

UPS had my exact home location, i waited 2 weeks for a package that eventually falls into UPS f%@kery and its delivered to a different f%@king city.

 – About 2 weeks ago.

UPS listed a 3 pm to 7 pm delivery window, but did not deliver anything. I called in to ask, and the representative said "Wait until 9 pm before calling us". When I called in at 9 pm, with...

UPS listed a 3 pm to 7 pm delivery window, but did not deliver anything. I called in to ask, and the representative said "Wait until 9 pm before calling us". When I called in at 9 pm, with still no package -- surprise, the phone support line is closed.

On the next business day, I called in again, having not received my rescheduled delivery. "Wait until 9 pm!" the rep said again. No package at 9 pm, but I didn't bother calling.

In the end, it turns out they delivered my signature required package to a random address several miles away. I had to ask the shipper for a refund.

 – About 2 weeks ago.

ups at its best!, I had the same driver for the longest time and he was wonderful but then he retired. The new driver said he won't deliver my packages to my mailing address because he doesn't...

ups at its best!, I had the same driver for the longest time and he was wonderful but then he retired. The new driver said he won't deliver my packages to my mailing address because he doesn't like the road. He stated "you're not getting your packages".
I called the distribution center and was directed to the supervisor for my area. I told my story and she said she would call back "I promise" she said. I then filed a paper complaint and got a call from some guy stating he was a supervisor and that the drivers have the right to not deliver packages. I hung up.
At this point I was missing packages for three weeks and no-one who "promised" to call back did. Today, a neighbor found my package in the bushes, driven over, kicked, and from the smell of it, pissed on.
This company is unprofessional and irresponsible. They should not be allowed to handle peoples personal packages.
There not even going to do anything about the driver and his attitude, or my package.
LOOSERS!!!!!!

 – About 2 weeks ago.

Never had a UPS delivery without an issue, no coincidence that ups are the first three letters in upset....

Never had a UPS delivery without an issue, no coincidence that ups are the first three letters in upset.

 – About 2 weeks ago.

The first delay, the package was 1 1/2 hours from my house!. Two days later it was 30 minutes from my house and SURPRISE, I get a notice today saying, "your package will come in 1-3 days!" ...

The first delay, the package was 1 1/2 hours from my house!. Two days later it was 30 minutes from my house and SURPRISE, I get a notice today saying, "your package will come in 1-3 days!" So, far the package is 5 days past delivery date and only 30 minutes from my house. Don't bother calling customer service, they do nothing.

 – About 2 weeks ago.

My pc broke, I spent 2 days trying to find the issue and I don't have any extra parts laying around so I had to wait 4 days after taking 2 days to figure out the issue so I had a friend bring his...

My pc broke, I spent 2 days trying to find the issue and I don't have any extra parts laying around so I had to wait 4 days after taking 2 days to figure out the issue so I had a friend bring his pc over (Took 4 days) and tried to figure out the problem and I figured it out it was a gpu issue so I spent 6 days figuring it out the issue and I ordered a 1660 super. (I spend at least 12 hours a day on my pc because I don't have anything to do. I got fired.) So when I ordered it I waited a day and nothing happened it took 3 days for the person to start shipping the package and it took another 3 days for the package to say it was coming today, I waited all day for this gpu and a ups truck came around 6:30 and it stood there for about 50 seconds and left and what I did was I checked if anything happened or maby another truck was coming i don't know its very hard working and doing everything on a phone after not using a phone for like 2 years I use it but for like 10 mins a day and not do anything else on it. So I've a total of 9 days doing absolutely nothing. I can't do this for another day.

 – About 2 weeks ago.

UPS has screwed up delivery of every one of our orders the past couple of weeks. The last straw is that they lost my son's diabeties medication. I'm pissed! This is messing with my...

UPS has screwed up delivery of every one of our orders the past couple of weeks. The last straw is that they lost my son's diabeties medication. I'm pissed! This is messing with my son's life! I'm sick and tired of their BS!

 – About 2 weeks ago.

Stuck on Origin Scan. Supposed to arrive today and it's already 9pm. The package has not moved from the origin location (it's still on another US State). ...

Stuck on Origin Scan. Supposed to arrive today and it's already 9pm. The package has not moved from the origin location (it's still on another US State).

 – About 2 weeks ago.

Why are you all complaining? Why are you blaming the drivers? Do you think the drivers are the ones that move you packages through the network? They are working up to 14 hour days to get your packages...

Why are you all complaining? Why are you blaming the drivers? Do you think the drivers are the ones that move you packages through the network? They are working up to 14 hour days to get your packages out! Blame yourselves for ordering stupid crap during a pandemic which is blowing out the system- one guy said he ordered a mattress. A freakin MATTRESS!!!! If UPS shut down for two days to catch up you would all pitch an even bigger fit. Stop ordering stupid dumb useless crap and they would be able to clean the network.

 – About 2 weeks ago.

7:30 pm Tuesday 23 June and my Fathers Day gift might arrive soon? So close, so many times! What a mess.

Saturday, June 20
8:04 AM
Package arrived at a carrier facility

7:30 pm Tuesday 23 June and my Fathers Day gift might arrive soon? So close, so many times! What a mess.

Saturday, June 20
8:04 AM
Package arrived at a carrier facility
Chelmsford, MA US

8:50 AM
Out for delivery
Chelmsford, MA US

9:49 PM
Delay in delivery due to weather or natural disaster
Chelmsford, MA US

Monday, June 22
8:21 AM
Package arrived at a carrier facility
Chelmsford, MA US

8:15 PM
Delay in delivery due to weather or natural disaster
Chelmsford, MA US

10:24 PM
Package arrived at a carrier facility
Chelmsford, MA US

Tuesday, June 23
6:00 AM
Out for delivery
Chelmsford, MA US

9:25 AM
Out for delivery
Chelmsford, MA US


 – About 2 weeks ago.

I have had 3 orders shipped yhrough UPS Go wrong - lost for weeks - refunded - reordered and ghen items delivered absolutely trashed with AC UNITS SHIPPED UPSIDE FOWN boxes look like they were...

I have had 3 orders shipped yhrough UPS Go wrong - lost for weeks - refunded - reordered and ghen items delivered absolutely trashed with AC UNITS SHIPPED UPSIDE FOWN boxes look like they were dragged behind the truck for weeks and nobody is accountable

 – About 2 weeks ago.

Package was supposed to be delivered five days ago. Since then, every day it's been labeled as "out for delivery" but then rescheduled to the next day after the end of the day. Not only...

Package was supposed to be delivered five days ago. Since then, every day it's been labeled as "out for delivery" but then rescheduled to the next day after the end of the day. Not only the false labeling, it also shows o the website a live tracking of my package which shows the UPS truck to go right past my house but without actually stopping at my house. When calling the customer service, I waited 29 minutes before someone answered. The agent who answered had horrible service and I could barely hear what she said. All she did was say that millions of people have the same problem. Just one more reason not to use UPS.

 – About 2 weeks ago.

UPS = Useless Pieces of Shits...

UPS = Useless Pieces of Shits

 – About 2 weeks ago.

6 box UPS Ground order of parts for my daily driver that I waited over a month for are stuck in the Oakland, CA distribution center, where it looks very suspiciously like employees there are stealing,...

6 box UPS Ground order of parts for my daily driver that I waited over a month for are stuck in the Oakland, CA distribution center, where it looks very suspiciously like employees there are stealing, trashing, and/or not sorting packages at all. In transit "on-time" yet scheduled delivery "information unavailable." I should just kiss them goodbye. Thanks UPS for hiring such sh1tbird employees.

 – About 2 weeks ago.

After 3 weeks and no package despite getting 'in transit' updates that told me nothing, I began my almost-daily calls to UPS (11 in total).
I was told that 1) someone would call me back...

After 3 weeks and no package despite getting 'in transit' updates that told me nothing, I began my almost-daily calls to UPS (11 in total).
I was told that 1) someone would call me back 2) I just had to wait 3) it was lost 4) it was not lost, it was 'still in the van, on the lot' 5) I needed to file a claim 6) no claim was necessary because it wasn't really lost 7) someone would call me back.
The whole time the item was sitting in a warehouse 3 minutes from my home, but I could not go over there and get it because no delivery attempt had been made.

 – About 2 weeks ago.

UPS Canada
As long as they "change the status" of your package every so often, the "claims" button does not appear online. So since May24 UPS has given 4 delivery dates and...

UPS Canada
As long as they "change the status" of your package every so often, the "claims" button does not appear online. So since May24 UPS has given 4 delivery dates and updated the status of my package to 'in transit' every 24-48h so that 'claims' button is kept at bay.
Every agent tells me something different, but my package is basically in a container, on a lot, somewhere in Concord Ontario, and has been for 30 days. A full month.
This is the 2nd package of mine that has sat in a van, in a lot, for 30 days while UPS produces bogus 'in transit' updates.
I will never order online through companies that use UPS ever again.

 – About 2 weeks ago.

Ordered a bed from Amazon in May. UPS showed that the shipment was sitting at my local service facility for a week after blowing through several delivery dates. Amazon cancelled the shipment and...

Ordered a bed from Amazon in May. UPS showed that the shipment was sitting at my local service facility for a week after blowing through several delivery dates. Amazon cancelled the shipment and reordered the item for me. Again, the package came all the way from California in 3 days and has now been sitting in South Deerfield, MA for a week. A call to UPS said that I can't pick it up because its on a truck. Meanwhile, they keep sending notice of new delivery dates which are never met! Infuriating!!!!!

 – About 2 weeks ago.

The package is being held for a future delivery date at my request! I have not requested anything and been waiting 5 days for a update ,
Also been told on the phone it was out delivery and...

The package is being held for a future delivery date at my request! I have not requested anything and been waiting 5 days for a update ,
Also been told on the phone it was out delivery and Another time after 30mins been told to check updates each day , nightmare ups

 – About 2 weeks ago.

I would be glad to go and pick up the item I ordered and which was out for delivery last Saturday if I could get a live person on the phone.... due to Coronavirus, no live person available. Tracking...

I would be glad to go and pick up the item I ordered and which was out for delivery last Saturday if I could get a live person on the phone.... due to Coronavirus, no live person available. Tracking reads package out for delivery every day and no package as yet. We'll see tomorrow....

 – About 2 weeks ago.

Hartford UPS (Locust st) is the absolute worst... Shipped on 14th, out for delivery the 16th,17th,18th,19th, and now in transit as of the 23rd...each time they said they had to push back delivery due...

Hartford UPS (Locust st) is the absolute worst... Shipped on 14th, out for delivery the 16th,17th,18th,19th, and now in transit as of the 23rd...each time they said they had to push back delivery due to bad weather or natural disaster. The weathers been 80 and sunny for the past week. Went in to try to just pick it up and was told they didnt have it, that they knew what package it was but also knew it wasnt in their shipping center. that it might be on a truck without being scanned and would probably show up eventually and rerouted. Are you Fing kidding me? If you're just leaving packages on trucks, atleast dont tell me that. Value is over 800... The young man who first helped me was atleast caring enough to check around twice. Old supervisor he had to refer me to talked to me like a damn moron and basically shooed me out after having me write my number down on scrap paper. No tracking number written so hows he going to find the package? Did that for like 5 people before me too. Atleast be honest if you're going to offer crap service.

 – About 2 weeks ago.

Out for Delivery is about as understood as dark matter; both are infinite in length and size and have yet to be observed re: my package that's been out twice and yet undelivered. ...

Out for Delivery is about as understood as dark matter; both are infinite in length and size and have yet to be observed re: my package that's been out twice and yet undelivered.

 – About 2 weeks ago.

I don't know what the hell is going on with my shipments from Amazon via UPS. I have waited since June 12 for several packages and still don't have them. Every day same thing. Out for...

I don't know what the hell is going on with my shipments from Amazon via UPS. I have waited since June 12 for several packages and still don't have them. Every day same thing. Out for delivery. Never gets delivered. Then they change the expected date of delivery to two or three days later. These were birthday gifts for my two grandchildren.I am so pissed right now! I will never ever use UPS again. I will request a different carrier. Do NOT use UPS

 – About 2 weeks ago.

Call your Congress man to save the post office because if they fail we all stuck with FedEx and UPS. Tell them to bail out the post office because UPS already shows us how they will screw us...

Call your Congress man to save the post office because if they fail we all stuck with FedEx and UPS. Tell them to bail out the post office because UPS already shows us how they will screw us...
I’m serious by the way.

 – About 2 weeks ago.

my perishable package was scheduled to be delivered on Friday. It was out for delivery, then taken out of the delivery vehicle and delayed until Monday. Monday arrives still no delivery but UPS...

my perishable package was scheduled to be delivered on Friday. It was out for delivery, then taken out of the delivery vehicle and delayed until Monday. Monday arrives still no delivery but UPS won't even update tracking

 – About 2 weeks ago.

TThe $400 monitor I purchased, that arrived at their facility late, has been marked as out for delivery twice and *unable to be delivered donto extreme circumstances* once, despite being on a entirely...

TThe $400 monitor I purchased, that arrived at their facility late, has been marked as out for delivery twice and *unable to be delivered donto extreme circumstances* once, despite being on a entirely peaceful day. The items already got to them late! How can they continually f%@k up loading it onto a truck for delivery?

 – About 2 weeks ago.

f%@king UPS waiting on a package that’s been out for delivery since Friday, I drive past the terminal on my way to and from work which is a mile away and now it’s Monday night still out for...

f%@king UPS waiting on a package that’s been out for delivery since Friday, I drive past the terminal on my way to and from work which is a mile away and now it’s Monday night still out for delivery they could put it on a f%@king frisbee and throw it too my house!!! Hire more help you cheap f%@ks it’s been apparent for months you can’t handle your demand

 – About 2 weeks ago.

Been waiting on a shipment for two weeks now. It’s just been in transit I live in woodland. It’s been in sac this whole time. No delivery date expected although it’s 13 miles from where I live....

Been waiting on a shipment for two weeks now. It’s just been in transit I live in woodland. It’s been in sac this whole time. No delivery date expected although it’s 13 miles from where I live. Ups comes to my neighborhood every single day. They have no customer service right now so can’t talk to anyone. They just doing what they want with no repercussions at this point. Ups drivers on the come up with all the free stuff we buying them.

 – About 2 weeks ago.

I’m sitting here laughing my ass off at you crybabies, especially the guy who says “if my mom dies and my phone hasn’t arrived yet i’m going to sue you c*nts”. LOL! So it’s the company’s...

I’m sitting here laughing my ass off at you crybabies, especially the guy who says “if my mom dies and my phone hasn’t arrived yet i’m going to sue you c*nts”. LOL! So it’s the company’s fault your mother is dying? There’s no other phones you can use to call your mom, it has to be the one you’re having delivered? You people are hilarious.

 – About 2 weeks ago.

ANYONE WHO USES UPS IN THIS THREAD, DO NOT HAVE THEM DELIVER IT TO YOUR HOUSE. YOU WILL SAVE YOURSELF A LOT OF TIME AND TROUBLE BY HAVING THEM KEEP IT AT THE CLOSEST CUSTOMER SERVICE CENTER AND...

ANYONE WHO USES UPS IN THIS THREAD, DO NOT HAVE THEM DELIVER IT TO YOUR HOUSE. YOU WILL SAVE YOURSELF A LOT OF TIME AND TROUBLE BY HAVING THEM KEEP IT AT THE CLOSEST CUSTOMER SERVICE CENTER AND PICKING IT UP YOURSELF.

 – About 2 weeks ago.

UPS has been a nightmare the last 2 months. Had a package ship from RI to MA. 50 miles. Took two weeks for final delivery! I could have walked there and back in less time! Whenever anything gets...

UPS has been a nightmare the last 2 months. Had a package ship from RI to MA. 50 miles. Took two weeks for final delivery! I could have walked there and back in less time! Whenever anything gets to their hub and says out for delivery, it usually takes 5-10 delivery attempts to actually arrive. All other carriers are still delivering on time or earlier. Had a package ship Saturday from OK and arrive today via USPS. Just think if Trump gets rid of the USPS. It’ll be $5.00 to mail a letter and it’ll take weeks to get there!

 – About 2 weeks ago.

I am going through the same crap with UPS! My package was supposed to arrive in 3-5 business days and it is now 3 weeks! When I tracked the package, it was supposedly delivered to my post office and...

I am going through the same crap with UPS! My package was supposed to arrive in 3-5 business days and it is now 3 weeks! When I tracked the package, it was supposedly delivered to my post office and the post office update said, "pending". Pending what? After calling the post office, this guy told me that UPS is telling everyone that they dropped the package off at the post office, when actually, it is sitting at the nearest UPS hub. This has happened to me now, twice and my wife once! I want nothing to do with these clowns anymore.

 – About 2 weeks ago.

I had one package I was supposed to get on 6/17 and another I was supposed to get on 6/18. They keep delaying delivery by one day. On Friday (6/19), when it appeared through the tracking app. (at...

I had one package I was supposed to get on 6/17 and another I was supposed to get on 6/18. They keep delaying delivery by one day. On Friday (6/19), when it appeared through the tracking app. (at around 4:30 p.m. it showed the driver heading away from my location and back to the warehouse in Commerce City, CO), I called them and asked if I could just come pick it up before 9 pm. They explained that this wasn't possible and that I didn't receive the delivery on Friday because the driver on my route could not exceed his DOT hours. I was assured I would receive my package today (Monday). Well, I get another notice Monday afternoon stating that it's delayed again and to expect it tomorrow. I'm not going to be home tomorrow because I have to go to work, so I contacted the sender and asked them to tell them to put a hold on my package so that it would be delivered to the nearest hub so that I can just pick it up. Who knows if this will actually happen. Out of curiosity, I just checked the tracking app, again this afternoon and my package was sitting in Commerce City yet again at around 4:40 pm. They have been in/around my neighborhood all day less than a mile from where I am and they couldn't manage to deliver it, but they had plenty of time to make it back to the warehouse before 5 pm. Totally lame.

 – About 2 weeks ago.

My moms dying so need the f%@king phone so I can call her. Supposed to be two day delivery. Shipped Weds. arrived Latham NY Friday at 7am and now it sits there for 3 f%@king days
If my mother...

My moms dying so need the f%@king phone so I can call her. Supposed to be two day delivery. Shipped Weds. arrived Latham NY Friday at 7am and now it sits there for 3 f%@king days
If my mother dies and I don’t have this package I am going to f%@king sue you c*nts

 – About 2 weeks ago.

Horrible delivery. Second time perishable item delayed. Filing a claim. ...

Horrible delivery. Second time perishable item delayed. Filing a claim.

 – About 2 weeks ago.

Every single time i get a package through ups its always late, damage ,or i never receive it i hate this f company ...

Every single time i get a package through ups its always late, damage ,or i never receive it i hate this f company

 – About 2 weeks ago.

Delivery set for 6/17. It was out for delivery on that day along with another package. One package delivered the other one didn't make it off the truck. I got an email saying it would be delivered...

Delivery set for 6/17. It was out for delivery on that day along with another package. One package delivered the other one didn't make it off the truck. I got an email saying it would be delivered the next day. Never delivered. 2 days later tracking updated to delayed due to severe weather and has been that way everyday since. This is sacramento. It's been sunny and about 85.

 – About 2 weeks ago.

A UPS NEXT DAY AIR SAVER to Seattle didn't arrive after 5 days ...Called customer service 3 times during the period and got promised call back 2 times however dispatch center only called after two...

A UPS NEXT DAY AIR SAVER to Seattle didn't arrive after 5 days ...Called customer service 3 times during the period and got promised call back 2 times however dispatch center only called after two attempts have been made and is going to return the package. Their excuse is that they can't access the locking system (while Amazon and Fedex have no issue ...) and customer service provided them with wrong number so they didn't call....

 – About 2 weeks ago.

Hartford CT UPS is the WORST for a few months now whenever I order something its delayed for days or weeks even though I pay for 2 day shipping. I know the stopped the service guarantee but I can see...

Hartford CT UPS is the WORST for a few months now whenever I order something its delayed for days or weeks even though I pay for 2 day shipping. I know the stopped the service guarantee but I can see a day or 2 delay (which is an annoying dont get me wrong) but over a week??!? Also the lies you get as to why. The false out for delivery then NOPE delayed. Calling the cust service number is a joke. I dont even know why they are there. They assure me it's definitely gonna be delivered "TODAY" everyday when I call. I can also see this happening once or twice a year but 5 times in a month ?!?! Hartford UPS sucks so badly

 – About 2 weeks ago.

Payed $120.00 for 2day shipping, package been sitting in a trailer for 1 week, delivery date gone, they said they can't do anything, citing protests when there are no protest in my country, what a...

Payed $120.00 for 2day shipping, package been sitting in a trailer for 1 week, delivery date gone, they said they can't do anything, citing protests when there are no protest in my country, what a joke this company is....

 – About 2 weeks ago.

The worst. No customer service. My package of raw meat (dog food) shipped more than a week ago. Been in my City for several days and everyday they don't deliver. I just keep getting emails saying...

The worst. No customer service. My package of raw meat (dog food) shipped more than a week ago. Been in my City for several days and everyday they don't deliver. I just keep getting emails saying the delivery time is changed to the next day.... they need to go out of business.

 – About 2 weeks ago.

Shipped product to customer who refused it per below

"The box was refused because it was completely empty. Contents were lost during transit and UPS retaped box to make it look as if...

Shipped product to customer who refused it per below

"The box was refused because it was completely empty. Contents were lost during transit and UPS retaped box to make it look as if nothing was wrong."

 – About 2 weeks ago.

Paid extra for 2nd-day air. The package was shipped from the west coast to my home town on the east coast in 2 days. Unfortunately, it is still sitting at the UPS center here in my town now for 5...

Paid extra for 2nd-day air. The package was shipped from the west coast to my home town on the east coast in 2 days. Unfortunately, it is still sitting at the UPS center here in my town now for 5 days. The package status went from "out for delivery" to "in transit" twice. I went to the center and they could not locate the package. They told me to call the place I purchased the item from. I can honestly say the people working at the Hartford, CT center are the laziest wastes of meat I've ever come across. I wonder if they're hiring? I'd love a nice paying job to sit around and scratch myself all day.

 – About 2 weeks ago.

Package was out for delivery and rescheduled due to holiday closure. Last I checked June 22 is not a holiday. UPS is the worst!!!...

Package was out for delivery and rescheduled due to holiday closure. Last I checked June 22 is not a holiday. UPS is the worst!!!

 – About 2 weeks ago.

The pandemic & rioting looters has delayed my Hotwheels ID car by 2-days.

WTF! I want answers......

The pandemic & rioting looters has delayed my Hotwheels ID car by 2-days.

WTF! I want answers...

 – About 2 weeks ago.

I guess UPS never had good customer service to begin with. I should have expected this, but the last call I made to them was a robot that told me their are extended wait times for a customer service...

I guess UPS never had good customer service to begin with. I should have expected this, but the last call I made to them was a robot that told me their are extended wait times for a customer service agent due to Covid-19, so I waited only to be told there are really no real people their to help. You need to use their website. The original problem was I never got a package I was expecting from Amazon. I used the tracking number on their website. The website said it was delivered to my front door or patio. I saw no package. Amazon was cool though. They actually have a real person that can call you. The refunded what a paid for. The only problem is I'm expecting another package via UPS, and I know it will not arrive. Once I solve that issue, I'm going to close my Amazon account. No use giving them any of my money if the goods don't get to me.

UPS is f%@king the economy up. I'm sure any business that continues to use them will loose clients. They should be held accountable. The US Post Office would.

 – About 2 weeks ago.

I've been using UPS since the 1970's. I'm done. They suck. I'm waiting for a package that looks like it's going to arrive a week after it was suppose to - if it doesn't get...

I've been using UPS since the 1970's. I'm done. They suck. I'm waiting for a package that looks like it's going to arrive a week after it was suppose to - if it doesn't get delayed again. I witnessed a three day push-out in delivery schedule over a two day period. The freaking package has an arrival scan 20 miles away! Weather or emergency situation causing delay? It's been 88F and sunny, with an occasional small thunderstorm. There's no disruption going on anywhere in the area - except for UPS. I don't ever want to ship anything with these people again. Time for them to go out of business.