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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 11,095 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 4 hours ago.

4.21.21 UPS drivers will not come up our long, steep driveway, even though FedEx does, Home Depot does, other vendors do. So I changed the delivery of a package to the nearest UPS location to make it...

4.21.21 UPS drivers will not come up our long, steep driveway, even though FedEx does, Home Depot does, other vendors do. So I changed the delivery of a package to the nearest UPS location to make it easer for UPS. Now I get a message that says they can't deliver the package to the UPS access point and "action needed." I can't get anywhere on line; the virtual assistant is useless, and when I contact the local UPS office where this delivery is being shipped from, I cannot get to a real person. This is absolutely maddening. I used to love UPS and now I absolutely hate them. I have never had worse customer service from a delivery vendor...EVER.

 – About 5 hours ago.

I have a UPS package that said it’s on its destination to the UPS facility since Monday, 4/19 and the status is the same today, 4/21/21. I need to stop using UPS. ...

I have a UPS package that said it’s on its destination to the UPS facility since Monday, 4/19 and the status is the same today, 4/21/21. I need to stop using UPS.

 – About 20 hours ago.

I used to think the usps sucked but ups takes it to the next level. packages sit 8 miles down the road from me at the distribution center for days on end only to start heading in the wrong direction...

I used to think the usps sucked but ups takes it to the next level. packages sit 8 miles down the road from me at the distribution center for days on end only to start heading in the wrong direction by 100's of miles . if this happened once o.k. but this happens on a regular basis. Call a super asking questions and they are dumber than the person who set up their logistics.

 – About 22 hours ago.

UPS is a DELIVERY company isn't it!????
I just received 3 notices that my orders are ready for pick up...
Again, same as every time something is supposed to be delivered, they...

UPS is a DELIVERY company isn't it!????
I just received 3 notices that my orders are ready for pick up...
Again, same as every time something is supposed to be delivered, they didn't even try to deliver it. They just mark it for pick up! I've been home all day waiting and no one tried to contact me or anything. I just received emails.
So, I decided to call them... On hold for 20 minutes! No one yet.
Why does anyone use them when they don't deliver? Why can't they just do their job?!!!! UGH!

 – About 1 Day ago.

How the f%@k are they still in business? I actually rate companies different if they use UPS, its literally more expensive from my understanding for the worst service??...

How the f%@k are they still in business? I actually rate companies different if they use UPS, its literally more expensive from my understanding for the worst service??

 – About 1 Day ago.

Ordered a guitar from musicians friend and UPS said it would be at my apartment on the 17th. I waited home all day for it too come because it was supposed to be to my place by 7pm. 7pm rolls around so...

Ordered a guitar from musicians friend and UPS said it would be at my apartment on the 17th. I waited home all day for it too come because it was supposed to be to my place by 7pm. 7pm rolls around so I call customer service and they tell me the package never got unloaded off the truck, the guy assured me he would contact the location in my city and put an early delivery request in for Monday, Monday rolls around and UPS website says the package is coming Wednesday. I call customer service AGAIN, and they tell me the package never got unloaded off the truck, so it ended up back at the Illinois UPS facility. Complete BS. Never again. Someone needs to punch the major share holder in the throat.

 – About 2 days ago.

Over $100 to ship less than a pound, small pkg from US to Canada. Their BS brokerage fees were half the total. Items were duty free, btw. F you UPS. ...

Over $100 to ship less than a pound, small pkg from US to Canada. Their BS brokerage fees were half the total. Items were duty free, btw. F you UPS.

 – About 2 days ago.

Lost packages, rarely get one that's not damaged to some extent, very poor tracking details, late deliveries......I could go on and on! ups won't be around 10 years from now....

Lost packages, rarely get one that's not damaged to some extent, very poor tracking details, late deliveries......I could go on and on! ups won't be around 10 years from now.

 – About 2 days ago.

Can't leave the code to my security gate to my apt on their site cause it won't recognize "*" or the star symbol. ...

Can't leave the code to my security gate to my apt on their site cause it won't recognize "*" or the star symbol.

 – About 2 days ago.

UPS drivers knock once and if there's no answer in 1 millisecond, they book it and send it straight to a UPS pick up site....

UPS drivers knock once and if there's no answer in 1 millisecond, they book it and send it straight to a UPS pick up site.

 – About 2 days ago.

Package arrived in Mesquite, TX six days ago and apparently decided to make itself at home there. Last scan shows arrived at facility and there it stays...no updates, no scans, no information, no...

Package arrived in Mesquite, TX six days ago and apparently decided to make itself at home there. Last scan shows arrived at facility and there it stays...no updates, no scans, no information, no package. Delivery date changed to No Information which seems unnecessary since I pretty much figured that part out for myself. Amazing that the entire hub in Mesquite has no more knowledge of where my package is than I do, even more amazing that giving me an update that is the equivalent of a shoulder shrug is considered service. Now I am told I can’t file a claim for this package for some reason, so basically I’m screwed until UPS decides to do SOMETHING with my order - burn it, use it to play volleyball, sit on it and eat lunch, take it out back for target practice, give it to SpaceX to ship it into space, who knows. To make matters more fun this is a UPS sure post shipment so if it EVER makes it to USPS they will probably do the same. FML

 – About 4 days ago.

Sent a package from Cleveland to South Carolina to a commercial office building. Paid for two day shipping. Original cost $15. They changed the recipient name and address unbeknownst to me. ...

Sent a package from Cleveland to South Carolina to a commercial office building. Paid for two day shipping. Original cost $15. They changed the recipient name and address unbeknownst to me. Package was delivered five days later to a mobile home park. When alerted of their error, it took them seven hours to retrieve the package from the front door.

UPS held the package for two days, but tracking said it was "on the way". Customer support verified that they alerted the local delivery center that I had confirmed the original recipient and address were correct. They opened a case but no one reviewed the case for over 24 hours. I was then told they would not deliver the package to the recipient, only back to me. Ten days later. No package to the recipient or to me.

Then, they charged me $30 unauthorized on my card for the unauthorized adjustment to the recipient and address. Customer Support is totally ineffective in communicating with delivery. Customer Support will tell you that someone will call you back within the hour and to keep your line open. No one with any control over my delivery has yet to call me.

UPS has failed at every possible juncture.

 – About 4 days ago.

Sent a package from Cali to Kentucky with Saturday and delivery and as of 10 am Saturday it’s still in f%@kin Cali wtf ...

Sent a package from Cali to Kentucky with Saturday and delivery and as of 10 am Saturday it’s still in f%@kin Cali wtf

 – About 4 days ago.

UPS cares nothing about keeping any delivery time — fully unaccountable. Why they act like they’re in a hurry is way beyond me — they really do suck worse than the post office....

UPS cares nothing about keeping any delivery time — fully unaccountable. Why they act like they’re in a hurry is way beyond me — they really do suck worse than the post office.

 – About 5 days ago.

I paid extra to have my delivery date pushed one day so I could stay home and be there so sign for it. It never came. It was being shipped from WITHIN THE SAME CITY. I called and the customer service...

I paid extra to have my delivery date pushed one day so I could stay home and be there so sign for it. It never came. It was being shipped from WITHIN THE SAME CITY. I called and the customer service was very "well, what do you expect? it could take 3-5 days" and refused to refund me. It was rescheduled for the next day and guess what.......The delivery wasn't even attempted. The website said it was. But there was no slip left on my door or the buildings front door. AND my buildings automated front door system did not register a UPS delivery attempt. UPS is a shit company ran buy shit people. I worked 10 years in customer service and monotonous jobs, so I sympathize for the tired underpaid worker. But I NEVER just neglected my job. I hope they go under some day and I hope it hurts.

 – About 5 days ago.

As I typed up that ups changed my delivery date farther back it changed even farther back I'm going to wrong somebodys neck...

As I typed up that ups changed my delivery date farther back it changed even farther back I'm going to wrong somebodys neck

 – About 5 days ago.

Package was supposed to be delivered yesterday, the delivery date changed farther back 3 times in one hour, the day after that it changed even farther back. Tracking had had it listed as stuck in...

Package was supposed to be delivered yesterday, the delivery date changed farther back 3 times in one hour, the day after that it changed even farther back. Tracking had had it listed as stuck in shenzhen for 8 f%@king days, it's already been listed as clearing customs and is supposedly in transit.

Im using expedited shipping and my package is worth nearly 2000 bucks but I can't even f%@king track it accurately.

f%@k ups

 – About 5 days ago.

Ordered stuff from Amazon Prime and every UPS shipment has not been delivered the day Amazon said. Today I looked as to why my shipment that was due yesterday was not delivered on time and they say...

Ordered stuff from Amazon Prime and every UPS shipment has not been delivered the day Amazon said. Today I looked as to why my shipment that was due yesterday was not delivered on time and they say due to weather in Hodgkins, IL. I tried looking up the weather there and cannot find anything that says they had any bad weather. Just be honest UPS. Don't say weather as it makes me not want to trust your companies credibility. I never write negative reviews but since I was given a load of crock, I had to say something.

 – About 5 days ago.

Ups just sucks. Their service, the auto call in system, having a supervisor call you back, they just plain and simple suck! I'll never use them again for shipping. Have a damage claim going on...

Ups just sucks. Their service, the auto call in system, having a supervisor call you back, they just plain and simple suck! I'll never use them again for shipping. Have a damage claim going on for 5 months now, received a check yesterday and of course its for the wrong amount. Back on the phone with them this morning. Now I have to wait for them to call me back!! Really?? Prior dealings Still waiting for a supervisor to call me back for 3 months now. I'll pay more but will NEVER use them again. First time I used them and last. The drivers are awesome.

 – About 5 days ago.

Unfortunately my ordered item was send with UPS. Since my roommates make a fuss whenever I can not receive a package personally, I send it to my workplace. And I did that many times already. In fact,...

Unfortunately my ordered item was send with UPS. Since my roommates make a fuss whenever I can not receive a package personally, I send it to my workplace. And I did that many times already. In fact, just this week and the one prior, I received about 4 packages at my workplace.
UPS said, instead of delivering the package, the stated county was wrong. The site I ordered from contacted me and I confirmed the stated county, which was in fact the right one (I have not yet forgotten that I am living in Berlin).
Next message was, the stated country was wrong - which was a false statement as well. Since "Berlin" is correct, "Germany" must be correct as well, right?
Either way, out of options, UPS stated, that the adress alltogether was wrong. So I went ahead and tried to contact UPS - and that proved to be another problem entirely.
The only number that can be called costs a fortune to call. So I send an e-mail instead. "Good enough", I thought.
I got an answer about 3 days later, asking me to confirm the adress the package was supposed to be send to - which I did immediately.
The next answer took 2 more days and stated the following:"Thank you for your confirmation. Unfortunately the package was send back to the consignor."
Maybe I should just answer "Thank you for letting me wait 5 more days before confirming you can not read an adress properly - but then again, what does that change?

 – About 5 days ago.

Yes UPS sucks. I live in the country and order many things, my address is fine, also just to point out. So recently my mother and my wife, have had packages go to opposite sides of town. My mother and...

Yes UPS sucks. I live in the country and order many things, my address is fine, also just to point out. So recently my mother and my wife, have had packages go to opposite sides of town. My mother and us live in a duplex we own just to also point out. My mother, and my are very good when it comes to ordering, and making sure address zip code, everything is correct before processing items
Well my mother went to find her package, and it was 14 min drive away clear on other side off town in the country, and my wife's was 2 miles away. Well I went to both people's homes, The people who had my mother's, said they didn't have it, even though ups said it was there and noted a man received it. My wife's trace took us to her located package but no one was home in fact this house looked empty like no one lived there. I Believe two things either ups driver is stealing, or they are untrained losers, looking for a quick buck. And have no respect for people's paid items

 – About 5 days ago.

I ordered headphones from Amazon prime a week ago and when I found out UPS was shipping it I was like uh oh here you go. UPS has given me a lot of pain in life. Even USPS workers are better than UPS...

I ordered headphones from Amazon prime a week ago and when I found out UPS was shipping it I was like uh oh here you go. UPS has given me a lot of pain in life. Even USPS workers are better than UPS

 – About 6 days ago.

$3300 sewing machine packed and shipped BY UPS arrived in pieces. No padding in the box that was THREE TIMES the size of the machine...now their SHITTY customer service bot keeps hanging up on me and...

$3300 sewing machine packed and shipped BY UPS arrived in pieces. No padding in the box that was THREE TIMES the size of the machine...now their SHITTY customer service bot keeps hanging up on me and telling me it can’t put me through to an agent and to go to the website...where the chat person tells me to call the number. Screw UPS...this is insane. Never, never, never again.

 – About 6 days ago.

My order, from about of 25km away is still in the back of some truck for over a WEEK, because ....well, I'm not sure, but an educated guess is - they don't actually have a driver delivering in...

My order, from about of 25km away is still in the back of some truck for over a WEEK, because ....well, I'm not sure, but an educated guess is - they don't actually have a driver delivering in this area. I could have literally walked to the shop and back, in the time it takes them to deliver a package! I have had packages arrive from Netherlands with DPD, before UPS snails get here!!!

 – About 1 Week ago.

Stayed home all day long, no one showed up and they've sent my parcel 1/2 hour away from my place.. f%@k you UPS drivers in Paris....

Stayed home all day long, no one showed up and they've sent my parcel 1/2 hour away from my place.. f%@k you UPS drivers in Paris.

 – About 1 Week ago.

Apparently according to UPS, 3 days shipping means a whole f%@king week. ...

Apparently according to UPS, 3 days shipping means a whole f%@king week.

 – About 1 Week ago.

A few months ago UPS "delivered" a cellphone and said nobody was home and left it at the side door. Not only do I not have a side door but someone was sitting in the room next to the driveway...

A few months ago UPS "delivered" a cellphone and said nobody was home and left it at the side door. Not only do I not have a side door but someone was sitting in the room next to the driveway and a truck never came. Monday this week it was raining so they left the package on the driveway instead of the covered porch. Today, I found one tossed in the flowerbed along my driveway about 15 feet from the front steps. Amazing service as always!

 – About 1 Week ago.

I guess according to UPS it is perfectly fine to just let a package that was supposed to be shipped via two day air, just sit in a warehouse for that time and let the live fish inside if it just die....

I guess according to UPS it is perfectly fine to just let a package that was supposed to be shipped via two day air, just sit in a warehouse for that time and let the live fish inside if it just die. f%@k you ups, this company needs to f%@king burn.

 – About 1 Week ago.

UPS please remove your shipping maps. It’s basically going to arrive when it arrives. 3 day shipping for package with less than 100 miles away. Any one have package coming with no expected delivery...

UPS please remove your shipping maps. It’s basically going to arrive when it arrives. 3 day shipping for package with less than 100 miles away. Any one have package coming with no expected delivery date? UPS is slogan “No broken Promises”

 – About 1 Week ago.

Customer not in. Yes I was if you had rung the bell. Package now off to local access point where I have to go pick it up. Confirmed by somebody in the Philippines. Asked why I was talking to...

Customer not in. Yes I was if you had rung the bell. Package now off to local access point where I have to go pick it up. Confirmed by somebody in the Philippines. Asked why I was talking to someone in the Philippines about a package that is now out riding around my neighborhood. Was told because they're available or it would be someone from Guatemala. Asked when I could pick my package up at access point. Sometime before 8:00 p.m. Well, that narrows it down.

UPS sucks.

 – About 1 Week ago.

I suspect that UPS is nesting my packages so as to make less deliveries to my address.

When I order, say Amazon, many times my items come from multiple locations or shippers. I regularly...

I suspect that UPS is nesting my packages so as to make less deliveries to my address.

When I order, say Amazon, many times my items come from multiple locations or shippers. I regularly notice it seems that my 'on time' packages mysteriously get 'delayed' and then viola, they seem to arrive in a single truck.

What really sucks it that many times my needed items get delayed because of something stupid that is not going to be needed for a few more weeks... UPS SUCKS! (now...)

 – About 1 Week ago.

Missed you again......... No way. You never came..... again
...

Missed you again......... No way. You never came..... again

 – About 1 Week ago.

At this point, whenever I order something, then noticed that it's going to be shipped via UPS my first thought is "oh shit." My second thought is "Where else can I find this item where...

At this point, whenever I order something, then noticed that it's going to be shipped via UPS my first thought is "oh shit." My second thought is "Where else can I find this item where they don't use UPS.'

 – About 1 Week ago.

I got a tag that I could sign for my package and leave the signed tag on my door. As I'm never home when the UPS person comes, this is what I did. I really needed this item and asked the vendor to...

I got a tag that I could sign for my package and leave the signed tag on my door. As I'm never home when the UPS person comes, this is what I did. I really needed this item and asked the vendor to NOT require a signature (I guess reading directions isn't their strong point), anyways...The next day rolls around and I'm expecting my package to be on my doorstep since I left the signed tag. What did I see? NO PACKAGE, but ANOTHER slip, telling me to SIGN the slip in order for the idiot UPS person to leave my package. ARE YOU KIDDING ME? So the UPS dude is blind or something? He put the new note RIGHT NEXT to the one I signed on the back. I hate UPS so much.

 – About 1 Week ago.

Good GOD! Whenever I order from Zulily they use stupid UPS. I tracked my package and it's apparently been sitting in the same facility for 2 days (midweek, not weekend). Why the HELL is it just...

Good GOD! Whenever I order from Zulily they use stupid UPS. I tracked my package and it's apparently been sitting in the same facility for 2 days (midweek, not weekend). Why the HELL is it just sitting there? Is there a required "visit" for packages where they need to get acquainted with UPS warehouses before getting shipped off to their owners? Is there a "breaking in" period for packages? Also, why would anyone use UPS, when it's more expensive, less convenient and takes LONGER than other comparable delivery services. Making my merchandise sit around in a cold warehouse for DAYS? Say what you want about Amazon but they would never.

 – About 1 Week ago.

Tracking says weather may cause delay?? So your predicting that your going to suck beforehand. I worked there for over 10 years and I know when the 3rd party trains are delayed from Texas or they are...

Tracking says weather may cause delay?? So your predicting that your going to suck beforehand. I worked there for over 10 years and I know when the 3rd party trains are delayed from Texas or they are backed up so much the trailers are sitting on the lots untouched. The weather exception is a cheap way to avoid paying back the shipping due to their screwups.

 – About 1 Week ago.

UPS the worst at everything!! They cost too much, they never deliver package, and they charge to re-route, and they re-route to weird sketchy businesses that I'm like wtf is this fuc!**g place!...

UPS the worst at everything!! They cost too much, they never deliver package, and they charge to re-route, and they re-route to weird sketchy businesses that I'm like wtf is this fuc!**g place! FEDEX way better! USPS waaaay better (but they need to fire the trumper postmaster fool)!

 – About 1 Week ago.

Dababy...

Dababy

 – About 1 Week ago.

My package was supposed to be here last Wednesday. Called multiple times and was told multiple lies that it will "be there tomorrow" "should be there on monday" its been 6 days and...

My package was supposed to be here last Wednesday. Called multiple times and was told multiple lies that it will "be there tomorrow" "should be there on monday" its been 6 days and even the tracking info hasn't been updated. Ups is by far the worst what a waste of time and money.

 – About 1 Week ago.

UPS blows. They reschedule shit, then try and charge you to get it delivered on the day you originally were supposed to get it. f%@k UPS...

UPS blows. They reschedule shit, then try and charge you to get it delivered on the day you originally were supposed to get it. f%@k UPS

 – About 1 Week ago.

Complete and utter garbage ...

Complete and utter garbage

 – About 1 Week ago.

Would be nice if amazon bought UPS. ...

Would be nice if amazon bought UPS.

 – About 1 Week ago.

UPS Blows...

UPS Blows

 – About 1 Week ago.

f%@k fortnite and this shit company...

f%@k fortnite and this shit company

 – About 2 weeks ago.

Said my very expensive package i missed signing for by two minutes to pick up my medication after waiting all day was dropped off at an access point, but they never had my package. Went to the ups...

Said my very expensive package i missed signing for by two minutes to pick up my medication after waiting all day was dropped off at an access point, but they never had my package. Went to the ups store itself with tracking number, and was told it’s out for delivery today—but my actual tracking number says Monday, so now I have to sit on my hands and wait all day for probably no reason. Why wasn’t it at the access point? They went to deliver but “the place was closed” so I guess they just stopped caring about tracking.

 – About 2 weeks ago.

F ups...

F ups

 – About 2 weeks ago.

Changed delivery date because some numbnuts couldn't lift 80lbs...

Changed delivery date because some numbnuts couldn't lift 80lbs

 – About 2 weeks ago.

UPS customer service representative smirked, sighed, and got tiffy because I was trying to find a package they said I recieved even though I took the day off to accept it and it never came....all the...

UPS customer service representative smirked, sighed, and got tiffy because I was trying to find a package they said I recieved even though I took the day off to accept it and it never came....all the while to the sounds of roosters crowing in the background!!!!! UPS keeping it classy....not...LOL! Still haven't gotten my package BUT I did use up some good favor asking for the day off.....hmmm maybe they will compensate me for that...ya think!?!?....UPS is a joke!!!!!!!

 – About 2 weeks ago.

Literally this time was the straw that broke the camel's back. I am going to pay for a paid mailbox that comes with a physical address because I am no longer going to pay for shipping and wonder...

Literally this time was the straw that broke the camel's back. I am going to pay for a paid mailbox that comes with a physical address because I am no longer going to pay for shipping and wonder for a week and a half and 2 trips to the HUB to get my stuff. No one was physically injured there tonight but it was a close call! Worst company ever. #UPSsucks

 – About 2 weeks ago.

They usually just leave packages worth thousands of dollars on my porch in -40C this time its Friday so UPS couldn't ring my doorbell even though I stayed home from work to wait for my package....

They usually just leave packages worth thousands of dollars on my porch in -40C this time its Friday so UPS couldn't ring my doorbell even though I stayed home from work to wait for my package. Now its going to a UPS Access Point Location on the drag.
WORST COURIER EVAR!!

Edmonton, Alberta

 – About 2 weeks ago.

UPS will give your address to a complete stranger when they deliver to the wrong address. Then the complete stranger shows up at your door asking for their package. Really? Hey UPS! YOU go pick up...

UPS will give your address to a complete stranger when they deliver to the wrong address. Then the complete stranger shows up at your door asking for their package. Really? Hey UPS! YOU go pick up the package and deliver it the the right person, you freakin' idiots!

 – About 2 weeks ago.

Four packages mailed in four months. Two destroyed, two lost!!! No way to recoup a large amount of money STOLEN by UPS.
CORPORATE THEFT. UPS will be obsolete in a few years, THE SOONER THE...

Four packages mailed in four months. Two destroyed, two lost!!! No way to recoup a large amount of money STOLEN by UPS.
CORPORATE THEFT. UPS will be obsolete in a few years, THE SOONER THE BETTER!!!!!!!!

 – About 2 weeks ago.

Living in a big city in Northern Italy. Package keeps on rescedulling day after day. Ridiculous!...

Living in a big city in Northern Italy. Package keeps on rescedulling day after day. Ridiculous!

 – About 2 weeks ago.

UPS customer care / service is big joke!!...

UPS customer care / service is big joke!!

 – About 2 weeks ago.

Yes Sir, UPS sucks......

Yes Sir, UPS sucks...

 – About 2 weeks ago.

Last week I sent a package to HARVEST, AL,expected delivery 4/2. But it was misrouted to Portland, Oregon. Since its UPS mistake, UPS should overnight & delivery asap. But they refuse & wanted to...

Last week I sent a package to HARVEST, AL,expected delivery 4/2. But it was misrouted to Portland, Oregon. Since its UPS mistake, UPS should overnight & delivery asap. But they refuse & wanted to deliver on 4/14 thru UPS ground. SHAME UPS!!

 – About 2 weeks ago.

Signature Required Dude.

The UPS Computer or DIAD (Delivery Information Acquisition Device) has no soft key for "Counter", it also locks and will not 'stop complete' if a...

Signature Required Dude.

The UPS Computer or DIAD (Delivery Information Acquisition Device) has no soft key for "Counter", it also locks and will not 'stop complete' if a SIGNATURE REQUIRED prompt displays.

Either the shipper didn't add that service or you're FOS.

If after the 1z and 6-digits on the tracking label it then reads '42' that is Signature Required and then the rest of the numbers.

It's my opinion a fair percent here are kids playing around, stay at home has increased flaming and possibly shorts of UPS stock.

 – About 2 weeks ago.

Used UPS once and stopped because the delivery was over a month or two. Used UPS unintentionally because the company chose UPS. As before they reminded why UPS sucks still and thats because my...

Used UPS once and stopped because the delivery was over a month or two. Used UPS unintentionally because the company chose UPS. As before they reminded why UPS sucks still and thats because my shipping label has been created over a week ago and is still not expecting to be delivered for another 2 weeks. Yay.

 – About 2 weeks ago.

I keep on getting packages that belong to other people. WTF! LOL...

I keep on getting packages that belong to other people. WTF! LOL

 – About 2 weeks ago.

I just had a copy of my birth certificate sent through ups, and they lost it. Like I feel like loosing some toy or back scratcher isn't that bad, but you definitely should not lose a birth...

I just had a copy of my birth certificate sent through ups, and they lost it. Like I feel like loosing some toy or back scratcher isn't that bad, but you definitely should not lose a birth certificate. Now anyone could know my full name, birthday, ect. I know it's not as bad as someone having your social security but I don't exactly feel safe knowing that someone might have my birth certificate. Thanks for nothing ups

 – About 2 weeks ago.

UPS sucks because they can't seem to find a shipping software that works. They have changed it over and over again each time the software looses functionality, is harder to use and makes my life...

UPS sucks because they can't seem to find a shipping software that works. They have changed it over and over again each time the software looses functionality, is harder to use and makes my life (and yours) harder. I think they have cut a deal with Facebook to capture the data and are going to sell it. Where is the competition?

 – About 2 weeks ago.

Day 3 of trying to find where my package is. This is my business, and it is slowly rotting away dur to UPS incompetence. My latest fiasco:
Kept getting delivery time by 7 PM messages. Still...

Day 3 of trying to find where my package is. This is my business, and it is slowly rotting away dur to UPS incompetence. My latest fiasco:
Kept getting delivery time by 7 PM messages. Still never came. Spent the day making calls - conflicting and useless. One said that we could sign up for a "pay for" on time delivery. Another said that was only for flight transported items. Said they had tried to deliver once - no ticket was left on the door. Discovered that 6 business neighbors have quit UPS and now use FedEx. Getting late, still no sign of our delivery.

 – About 2 weeks ago.

I paid for SIGNATURE REQUIRED, but hey left it at the "counter" and no one ha it. I demanded my overnight money back $42.00, and they want one to fill out a claim, but a claim is for missing...

I paid for SIGNATURE REQUIRED, but hey left it at the "counter" and no one ha it. I demanded my overnight money back $42.00, and they want one to fill out a claim, but a claim is for missing items, not charges. They are insanely difficult to deal with.

 – About 2 weeks ago.

Every time I have a package that comes from UPS it is never on time as they keep rescheduling the delivery date. They also never update their tracking system and if you live in Canada I need a package...

Every time I have a package that comes from UPS it is never on time as they keep rescheduling the delivery date. They also never update their tracking system and if you live in Canada I need a package to come across the border they have the most expensive brokerage rates that I have found. I have now found and if I need to order something from another business I will see who's shipping it, if it's ups I will order elsewhere if they don't use a different carrier

 – About 2 weeks ago.

is there something working in UPS?
Is this real company ?
I mean is there any real people behind? Or just automatic not working systems?
It can happen that something get wrong in...

is there something working in UPS?
Is this real company ?
I mean is there any real people behind? Or just automatic not working systems?
It can happen that something get wrong in every company but i never ever had a bad experience like with UPS.
Got so frustate after 45 days waiting for an answer, someone that works inside the company in touch with the service that can really help.
Every time you try to call you i get a problems in the communication, calls are suddenly ended, the operator is unable to hear.
Automatic surveys starts closing the communication with the operator.

I willl never ever buy an item in shops that rely on UPS

 – About 2 weeks ago.

UPS is chronically LATE. This was supposed to arrive today, but instead, it will arrive tomorrow and miss our vacation. Check this out, they claim it will be late because of a missed truck, but...

UPS is chronically LATE. This was supposed to arrive today, but instead, it will arrive tomorrow and miss our vacation. Check this out, they claim it will be late because of a missed truck, but then it sits in a hub in Hodgkins IL for TWO DAYS.


Seriously?

SHIPPING ACTIVITY
APR 6
4:03 AM
Departed from Facility Hodgkins, IL
APR 4
8:34 AM
Arrived at Facility Hodgkins, IL
APR 2
11:45 PM
A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible.
APR 1
5:19 AM
Departed from Facility Tacoma, WA
MAR 31
11:22 PM
Origin Scan Tacoma, WA
MAR 31
10:22 PM
Shipper created a label, UPS has not received the package yet.

 – About 2 weeks ago.

Worst company ever! Each afternoon we await two things: the promise of a 2 PM delivery followed by a change to a 7 PM delivery. Yes, we are a company, which they never seem to be aware of, then repeat...

Worst company ever! Each afternoon we await two things: the promise of a 2 PM delivery followed by a change to a 7 PM delivery. Yes, we are a company, which they never seem to be aware of, then repeat the cycle the next day. Currently contacting all suppliers to change carrier.

 – About 2 weeks ago.

Ya know I thought at one point in time …… a few years ago……I had created a damn UPS account online. Well……I’ve tried recovering my user name, my password, using Facebook etc…… to no...

Ya know I thought at one point in time …… a few years ago……I had created a damn UPS account online. Well……I’ve tried recovering my user name, my password, using Facebook etc…… to no avail. So I thought maybe I hadn’t created an account so what was my next step?? TO CREATE A DAMN UPS ACCOUNT. Well lo and behold guess what?? Anyone ???? I get a message saying “ SORRY BLAH BLAH BULLSHIT”. The Virtual Assistant is a joke. I’m fkn furious about a package that they claim was “delivered” on Friday the 2nd of April but yet here it us Monday the 5th and I do NOT have it! They claim it was left by the front door…which I guess could be true…… but it really pisses me off that this day and age they’d leave something ……a package……just sitting for all to see. So many damn thieves these days and it’s just stupid as fk all to leave anything just sitting anywhere. So I guess once again I’ve been screwed out of well over $100.00 worth of merchandise because of the ignorant mother fkrs at UPS. ONE OF THESE DAYS UPS………one of these days!!!

 – About 2 weeks ago.

Tracking package live on UPS app. Truck is in our gated community and less than one mile from our home. After 10 minutes, I check to see where the truck is - he left the neighborhood and is heading...

Tracking package live on UPS app. Truck is in our gated community and less than one mile from our home. After 10 minutes, I check to see where the truck is - he left the neighborhood and is heading in the opposite direction! Hours later, my package is delivered.

I ask everyone on this site to start writing letters to UPS corporate offices and inundate them with your complaints. I did!

 – About 2 weeks ago.

Now "Carol The c*nt" 's wokeness has Trump calling for a ups boycott. No matter what you think of Trump or his politics - corporations are complete fools to alienate themselves from...

Now "Carol The c*nt" 's wokeness has Trump calling for a ups boycott. No matter what you think of Trump or his politics - corporations are complete fools to alienate themselves from nearly half the market. She's an incredible idiot and there's a reason Home Depot passed on her.

 – About 3 weeks ago.

These bozos and lazy idiots have taken my package and held it in some office supposedly nearby but havent gave it to me 2 weeks later, this is by far the worst service they have shown for years even...

These bozos and lazy idiots have taken my package and held it in some office supposedly nearby but havent gave it to me 2 weeks later, this is by far the worst service they have shown for years even before the pandemic. People over at the phone service are literal liars and give you poor and common excuses to why it hasnt come. I have a ups truck pass by my neighborhood everyday, so why cant they give it to me there? They send 1 package in my street and to a family member in my home but wheres my package? f%@kING RETARDS

 – About 3 weeks ago.

UPS is a bunch of inept imbeciles. They have ruined a rare Gibson guitar shipped from the Nashville, Tn. plant (I didn't ask to use UPS, Gibson did).Took forever to get reimbursed, and it was just...

UPS is a bunch of inept imbeciles. They have ruined a rare Gibson guitar shipped from the Nashville, Tn. plant (I didn't ask to use UPS, Gibson did).Took forever to get reimbursed, and it was just a fraction of the guitar's value. Then, I ordered parts for my customers recently where the UPS website said delivery Friday. I called and was told somebody would call me back. Nobody called me back. I called again today. They said, it looks like it is lost. LOST? It's more likely stolen by the rejects that work there! These were expensive and hard to find high end video cards. Now I have to go a month until I'm reimbursed. F _ ck UPS! By the way, the vendor used UPS, not my request and will never be an option for me in the future. I've even seen these turds unload their trucks into their own personal garages at home, then put them back on the truck and deliver them later. That's where you THEFT comes from. RETARDS!

 – About 3 weeks ago.

I received a notice that a UPS package will arrive between 9:30 and 11:30 am the next morning. When it didn't arrive the next day, I signed up for updates. The site hasn't been updated with...

I received a notice that a UPS package will arrive between 9:30 and 11:30 am the next morning. When it didn't arrive the next day, I signed up for updates. The site hasn't been updated with any information and no package in sight. 3 days and counting.

 – About 3 weeks ago.

Chek lap Kok.... wouldn't want to live there. Just an island airport looks like. ...

Chek lap Kok.... wouldn't want to live there. Just an island airport looks like.

 – About 3 weeks ago.

Ahh f%@kING UPS. The website said delivery by 3:30 after being delayed a day. Then the truck drove by my house literally 4 times deleting everywhere else and I could not stop the driver. “Delivery...

Ahh f%@kING UPS. The website said delivery by 3:30 after being delayed a day. Then the truck drove by my house literally 4 times deleting everywhere else and I could not stop the driver. “Delivery time” updated to “by 7 pm” and now nearly 9 pm.

USPS delivers EVERY DAY and goes in logical address order. f%@k UPS.

 – About 3 weeks ago.

Ordered parts for my car from a company that ships through UPS. Got an email from them yesterday that my package was delivered and left at my door, had somebody who was home at the time check...no...

Ordered parts for my car from a company that ships through UPS. Got an email from them yesterday that my package was delivered and left at my door, had somebody who was home at the time check...no package. Went to ups store today in person, they said the system shows the package was delivered and printed out a proof of delivery form, that's about as useful as tits on a bull. Called UPS and finally got through to a dispatcher who speaks clearly enough to understand, she confirmed the delivery trucks GPS came through my apartment complex but can't confirm which door the package was left at. So now I'm out $500 dollars, can't fix my car and have zero answers. I will never use UPS again, or order from a company that uses them. To say that I'm pissed off right now doesn't even scratch the surface.

 – About 3 weeks ago.

UPS sucks because they cost me $20,000 because my shipment was stuck in Flagstaff for 2 weeks and UPS sucks because they ruined my Easter dinner because they didn't ship the meat that I had...

UPS sucks because they cost me $20,000 because my shipment was stuck in Flagstaff for 2 weeks and UPS sucks because they ruined my Easter dinner because they didn't ship the meat that I had ordered online for 4 days after it was supposed to be here

 – About 3 weeks ago.

Paid more than $100 for overnight early delivery. Got a notice that it missed the plane and would be delayed one day. That was two days ago. Has been in the delivery city for almost two days. Just saw...

Paid more than $100 for overnight early delivery. Got a notice that it missed the plane and would be delayed one day. That was two days ago. Has been in the delivery city for almost two days. Just saw they are reneging on their guarantee as of last week. Had I known that I would have used someone else. They still advertise overnight early delivery. If it isn't guaranteed then it is false advertising and probably fraud. Time for the FCC or a hungry law office to take steps.

 – About 3 weeks ago.

Once again, ups is late. They give you a date to expect the delivery, but they never make it on time. Fedex sent me a package from anaheim california and i got it in less than 48 hours. My order...

Once again, ups is late. They give you a date to expect the delivery, but they never make it on time. Fedex sent me a package from anaheim california and i got it in less than 48 hours. My order "shipped" 3 days ago from los angeles california using ups. It was supposed to be here today (friday)but now they say it wont be here until tomorrow or monday. Amazon screwed up by switching to ups from fedex. Because of this one bad decision, I will not use amazon anymore. EVERY single time i order from them, my sh*t is late and the box is always mangled beyond recognition with a bunch of tape covering its damage. Fedex delivers my boxes intact and undamaged and always happen to be 1 to 2 days early. UPS sucks and i am done with amazon until they switch. I know it won't hurt that company but they won't see my money anymore.

 – About 3 weeks ago.

Most of my deliveries, especially since the beginning of the epidemic, are through Amazon and through them UPS. Profits have been huge for both. I will try do my part but believe Amazon needs to be...

Most of my deliveries, especially since the beginning of the epidemic, are through Amazon and through them UPS. Profits have been huge for both. I will try do my part but believe Amazon needs to be figured into the boycott strategies. Please help me make that possible!

 – About 3 weeks ago.

My package is stuck in Chep lap Kok Hong Kong since Monday. Do that’s normal ?...

My package is stuck in Chep lap Kok Hong Kong since Monday. Do that’s normal ?

 – About 3 weeks ago.

They have delayed the last 4 packages to my San Diego address over the last month. They also lied about attempting delivery for signature packages. I believe this is a ploy to encourage users to sign...

They have delayed the last 4 packages to my San Diego address over the last month. They also lied about attempting delivery for signature packages. I believe this is a ploy to encourage users to sign up for premium membership...

 – About 3 weeks ago.

They keep saying my address is wrong and it takes an extra week to get my package because someone doesn’t want to do their job...

They keep saying my address is wrong and it takes an extra week to get my package because someone doesn’t want to do their job

 – About 3 weeks ago.

I have been looking at a severe weather screen for 2 days now and for some reason sh!t usps can make it to my house 2 days in a row but ups can’t??????!??? Also it’s been 65 and not a cloud in the...

I have been looking at a severe weather screen for 2 days now and for some reason sh!t usps can make it to my house 2 days in a row but ups can’t??????!??? Also it’s been 65 and not a cloud in the sky. Also their website I really think is designed by a high school computer class learning how to add music to their my space profile

 – About 3 weeks ago.

Delivered an obviously empty and tampered with box plus living in southeast AK is a crapshoot with this joke of a “logistics” company...

Delivered an obviously empty and tampered with box plus living in southeast AK is a crapshoot with this joke of a “logistics” company

 – About 3 weeks ago.

Ups delivered to wrong address yet again. Their lousy drivers are illiterate jackasses. There is no customer service to speak of. Try to call them —impossible. What a bunch of ass hats....

Ups delivered to wrong address yet again. Their lousy drivers are illiterate jackasses. There is no customer service to speak of. Try to call them —impossible. What a bunch of ass hats.

 – About 3 weeks ago.

Trailer trash employees which they promote. Mid-management reeks of ass-strutting trailer trash. No wonder this company sucks!!!...

Trailer trash employees which they promote. Mid-management reeks of ass-strutting trailer trash. No wonder this company sucks!!!

 – About 3 weeks ago.

My choice UPS indicates truck near me "almost there" truck was down the street. Package never delivered , now says check back tomorrow,...

My choice UPS indicates truck near me "almost there" truck was down the street. Package never delivered , now says check back tomorrow,

 – About 3 weeks ago.

Ordered items for a wedding. Driver NEVER delivers my package but instead takes it to the Pick-up Center. Been waiting for my package to be redelivered since Saturday....it’s Wednesday and I’m now...

Ordered items for a wedding. Driver NEVER delivers my package but instead takes it to the Pick-up Center. Been waiting for my package to be redelivered since Saturday....it’s Wednesday and I’m now being told there is now an investigation to locate the package.....WHATTTTTTT. Why do you need to locate something you have possession of. Been calling the Corporate Office...DON’T MEAN A DAMN THING. They are just as incompetent as their lazy drivers.

 – About 3 weeks ago.

Ordered electronic components using overnight delivery. It has been 5 days and they have still not arrived. Phoned call center (routed to Tunisia). They said that the driver could not find address. ...

Ordered electronic components using overnight delivery. It has been 5 days and they have still not arrived. Phoned call center (routed to Tunisia). They said that the driver could not find address. These guys are idiots! Every other delivery service finds the address with no problem. I assume they all have the same GPS.

I should mention that this is not the first time that this happens. I have had several opportunities to suffer the crappy service of UPS. Every time, in fact: hours spent calling their customer service trying to sort out the same problem over and over. Avoid UPS like the plague!!

 – About 3 weeks ago.

I shipped several paintings at my local UPS store. One client got a computer game "from me" instead of her painting (google says game's value is around $400 so good for her). Reported the...

I shipped several paintings at my local UPS store. One client got a computer game "from me" instead of her painting (google says game's value is around $400 so good for her). Reported the issue to UPS store and provided them client's phone number so they could arrange to ship the game to the correct recipient. Months later I get a call that the store has my painting and will process my refund along with overnighting the painting. I requested to speak with someone as I didn't feel the resolution was appropriate for the amount of problems it caused me. Instead the same agent called me back to say the owner wouldn't let her ship the painting overnight and that he would "call me in a couple days". Obviously he never called. Filed complaint with UPS Customer Relations - surprising right! That's an actual department! Only takes an hour+ of hate-waiting on hold to find it! They told me I'd have a response from the store in 2 business days and if not to call back with my case number. It's been at least one month and 2 or more hours on hold but can't find anyone that knows what I'm talking about or recognizes the reference number. They also NEVER SHIPPED the painting or called the original recipient back about her mystery computer game.

 – About 3 weeks ago.

The UPS driver has literally passed my neighborhood 6 different times today and then the delivery got changed to 9pm what kind of bullshit is this. I just want my f%@king PS5 ...

The UPS driver has literally passed my neighborhood 6 different times today and then the delivery got changed to 9pm what kind of bullshit is this. I just want my f%@king PS5

 – About 3 weeks ago.

I have literally been waiting on my package all f%@king day and you can't even track the delivery not to mention their site is actual garbage. f%@k ups...

I have literally been waiting on my package all f%@king day and you can't even track the delivery not to mention their site is actual garbage. f%@k ups

 – About 3 weeks ago.

I have signed up for follow my delivery. The truck was essentially 1 mile from my home - great! Looks like my 11:30 to 2:30 window is right. Wait! WTF????? The truck has left my community and is...

I have signed up for follow my delivery. The truck was essentially 1 mile from my home - great! Looks like my 11:30 to 2:30 window is right. Wait! WTF????? The truck has left my community and is now heading in the opposite direction and my delivery window changed to be delivered by 9:00 pm! I hate UPS.

 – About 3 weeks ago.

UPS does in fact suck!!
Driver claims he couldn't leave the package without signature. The recipient works from home and has been there all day. The lazy ass driver never attempted to...

UPS does in fact suck!!
Driver claims he couldn't leave the package without signature. The recipient works from home and has been there all day. The lazy ass driver never attempted to deliver. He just dropped it of at a UPS stove while he was there.

 – About 3 weeks ago.

UPS SUCKS.

Driver decided they did not want to come into my neighborhood on Friday--marks my package as "attempted delivery," but didn't even bother. I called and requested a...

UPS SUCKS.

Driver decided they did not want to come into my neighborhood on Friday--marks my package as "attempted delivery," but didn't even bother. I called and requested a same-day hold to pick it up since they wanted to be lazy. Nothing happened; my request was ignored and they rescheduled delivery for today.

Well, I check tracking today and now delivery has been cancelled and the package is held for pickup at a location 30 minutes away (the nearest UPS drop point is 2 minutes away, and the nearest UPS is 8 minutes away, both of which I have picked stuff up from before).

UPS offered to deliver my package for a reasonable fee of $29, or I can pick it up sometime between 8-11am or 5-8pm. Times which I am busy as heck, certainly not capable of driving into the busiest part of town and getting held up trying to pick up a package they fked delivery up for.

 – About 3 weeks ago.

I bought something from Best Buy I payed extra for 2 day delivery and the night before it’s supposed to be delivered, I get an email saying that it’s not going to be delivered for 3 more days so I...

I bought something from Best Buy I payed extra for 2 day delivery and the night before it’s supposed to be delivered, I get an email saying that it’s not going to be delivered for 3 more days so I check the tracking number and it doesn’t even say why so I called the support number and they told me that my package is in f%@king Texas I DONT EVEN LIVE IN TEXAS SO WHY TF IS IT THERE. So I ended up just talking with someone from Best Buy and got the refund for the shipping. Moral of the story UPS sucks major balls

 – About 3 weeks ago.

Ups suuuckkks! Second time they completely smashed a box and destroyed the piece of art I was shipping . The first time I bought insurance ..they made me send picture and all box info . Ups then went ...

Ups suuuckkks! Second time they completely smashed a box and destroyed the piece of art I was shipping . The first time I bought insurance ..they made me send picture and all box info . Ups then went to the client house and inspected it and shipped it back to me then asked for more pictures and decided it was packaged wrong ! It was f$&@king doubled box and double bubble wrapped there was no way you could break this unless you jumped up and down on this thing . I asked if I could appeal it as they said no . I’m an idiot for thinking this was a one time thing because I trued them again and got the same results. I only use usps and have not had one of the 40 package I sent break . Ups used to be an incredible company . Now it sucks

 – About 3 weeks ago.

UPS Sucks. They either deliver at 9 o'clock at night or in the morning. So paying them $15 you get a delivery window within their early or late delivery! What's the difference if I'm still...

UPS Sucks. They either deliver at 9 o'clock at night or in the morning. So paying them $15 you get a delivery window within their early or late delivery! What's the difference if I'm still at work. They've cancelled the pickup at their hub so that's not even an option. I guess my $2000 package will sit outside untill I get home from work.

 – About 3 weeks ago.

Just moved to charlotte from Houston.. ups is f%@king retarded here, they had a tv at their store for a week before they tried to deliver it, now they have a box of liquor there and its still just...

Just moved to charlotte from Houston.. ups is f%@king retarded here, they had a tv at their store for a week before they tried to deliver it, now they have a box of liquor there and its still just chillin at their store, wtf is wrong with them, literally 4 blocks away

 – About 4 weeks ago.

I called my local UPS to make sure they could pack and ship my scooter to be repaired and the closest ones said they didn't have any BOXES. So I found one across town and called and made sure they...

I called my local UPS to make sure they could pack and ship my scooter to be repaired and the closest ones said they didn't have any BOXES. So I found one across town and called and made sure they had boxes but when my helper got there lugging the heavy broken scooter they DIDN'T HAVE ANY FREAKI'N BOXES. What a bunch of incompetent asses.

 – About 4 weeks ago.

I needed a package to get my car running again, and I was suppose to receive it Friday, on Wednesday I find out they the address was "FIXED" by UPS by their system cutting off the address (I...

I needed a package to get my car running again, and I was suppose to receive it Friday, on Wednesday I find out they the address was "FIXED" by UPS by their system cutting off the address (I have a long address) to the point that it doesn't make sense so now the address is wrong and could not be deliver. So I called the customer service number and get the machine stating that if I want my call to be held in line the approximate wait time is 6 hours I do leave my number but never got a call back. So I sign up for the website and put in all my information and fix the address. Come Friday the package can still not be delivered saying the address is wrong I go to the website and try to have it made for pickup but without a InfoNotice Number I can't do anything about it and they couldn't leave a InfoNotice Number because the address was wrong. But it did say it will go out again the next business day. Now Saturday rolls around and I get a notice on my phone at 7:45am saying an attempt was made to delivery it again and could not be delivered please press the link to find out why, but I was outside since 6:30am working on the car I need this part for and I have not seen a UPS Truck anywhere near by. I press the link and it takes me to the website and now the delivery date has been changed to Wednesday so I call the customer service line again not hoping for much, but the time someone actually answered and they sounded so ecstatic to be answering my call (I'm being sarcastic) but after going around in circles and being placed on hold a number of times she tells me that she can not call the dispatch center and have my package taken off the truck so I can pick it up in person because she doesn't have the number to it, but what I can do is go to the website and change my delivery option, but after telling her that I can not proceed with out an InfoNotice number her recommendation is to visit the website again and try to change it there but again I tell her without an InfoNotice Number I can not proceed so she just says I have to wait till Wednesday. And to top it all off I live 8 minutes away from the dispatch center where the package is I could literally walk there in about 30 minutes at a slow stride, but yet I can not get my package.

 – About 4 weeks ago.

FedEx express and 2day delivers on time 76% of the time and refuses refunds for all 24% who paid for extra service that never was provided. This should be illegal. "Sorry sir, the premium is all...

FedEx express and 2day delivers on time 76% of the time and refuses refunds for all 24% who paid for extra service that never was provided. This should be illegal. "Sorry sir, the premium is all out so here's an average for the cost of premium."

 – About 4 weeks ago.

Cause they said it’s scheduled to be delivered u can found on these f%@kers to deliver it 3 days later is sad that if you order stuff in the us it comes 3days later while if you order something...

Cause they said it’s scheduled to be delivered u can found on these f%@kers to deliver it 3 days later is sad that if you order stuff in the us it comes 3days later while if you order something from japan their delivery comes sometimes 3days early god bless the ups no wonder their uniform is brown it goes well with their doo doo service

 – About 4 weeks ago.

UPS comes through again! BEST DELIVERY COMPANY in THE WORLD!

Life is good!

Chinese dinner tonight. MmmmMmmm

Happy Friday! ...

UPS comes through again! BEST DELIVERY COMPANY in THE WORLD!

Life is good!

Chinese dinner tonight. MmmmMmmm

Happy Friday!

 – About 4 weeks ago.

Said scheduled delivery friday. Mid day friday it changed to monday. What about Saturday? Its been three hours away for the last 24 hours. Wth...

Said scheduled delivery friday. Mid day friday it changed to monday. What about Saturday? Its been three hours away for the last 24 hours. Wth

 – About 4 weeks ago.

My package is 4 hours away, why hasn't the tracking updated in 10 days.. why is it saying expected 2 weeks after I order it. I need it to get my gaming pc back up and running....

My package is 4 hours away, why hasn't the tracking updated in 10 days.. why is it saying expected 2 weeks after I order it. I need it to get my gaming pc back up and running.

 – About 4 weeks ago.

KG.i ordered a parcel from America it got delivered by the post office to England in 11 days. I try a bigger order and the supplier uses ups. it gets delivered to England in 4 days I'm like yesss...

KG.i ordered a parcel from America it got delivered by the post office to England in 11 days. I try a bigger order and the supplier uses ups. it gets delivered to England in 4 days I'm like yesss this is well fast. absolutely bull s hit I'm waiting nearly 27 days so for 27 days its been in England first passed customs then with somebody else now randomly in Tamworth when was scanned close to my home now being investigated as lost. I ring up no fu cker answers let you talk to some bull sh it computer the website is absolutely crap keeps saying the same sh it I feel like going down to Tamworth ups site and unleashing hell on the building with a mini gun like the terminator

 – About 4 weeks ago.

Having worked at UPS ( as a pkg handler ) for a short amount of time I can attest to the fact how f%@ked there practices are . My job was doing “ recycles “ . Unload a conveyor , stack on a cart ,...

Having worked at UPS ( as a pkg handler ) for a short amount of time I can attest to the fact how f%@ked there practices are . My job was doing “ recycles “ . Unload a conveyor , stack on a cart , unload to main conveyor . Recycles are basically someone else’s mistake that get cycled through several times until it’s finally corrected . I saw the exact same popcorn machine come through at least 3 times in 4 days before it shipped out . Shipping delayed !! The amount of damaged pkgs I saw is unreal . When there is damage , it’s set off to the side for someone to retape ( cheap flimsy tape mind you) it . Most of the time they might sit there for days before anyone ships it . More shipping delays ! On one particular day I had several TVs and computer monitors come down my conveyor. When I was unloading them to the main conveyor the training supervisor asked me why I was walking them over and setting them down on the belt . Um, fragile product , duh ! He then proceeded to show me how to “ properly “ unload by throwing the equipment and TVs onto the conveyor because “ it’s light enough and you shouldn’t have a pkg in your hand for more than 7 seconds “ . Needless to say, after a pissing match about handling someone else’s fragile personal property and not being able to align myself with that type of thinking / practice I decided a career change was in order . Whatever you do - avoid UPS at all costs . Whether it’s for your career or shipping method. It’s not worth the hassle .

 – About 4 weeks ago.

how do you even manage to send 2/3 of a shipment. how do you take days upon days to get that last bit of said shipment delivered. how do you manage to mess up a second shipment during the same time....

how do you even manage to send 2/3 of a shipment. how do you take days upon days to get that last bit of said shipment delivered. how do you manage to mess up a second shipment during the same time. how do you have a day where the delivery guy arrives, but comes to your front door to tell you that your products isn't loaded into the truck for whatever reason. the fact this company still exists is impressive. and the fact that companies and people use this service for delivery shows a level of incompetence too. absolutely disgusting.

 – About 4 weeks ago.

Forgot to mention. I work partially in the shipping and receiving department at my job and we use UPS. And omg let me tell you the DAILY ISSUES we have with UPS! Next Day Air packages that a average...

Forgot to mention. I work partially in the shipping and receiving department at my job and we use UPS. And omg let me tell you the DAILY ISSUES we have with UPS! Next Day Air packages that a average $70-130 for a small package MIGHT actually be delivered next day... but only like 2/3 of the time (unless it’s raining... then good luck). We never get refunded that extra money, but if it’s for a customer then we have to pay out of our company for UPS’s mistakes. Plus, we are supposed to have our big truck delivery by 10am... that might happen once a week. The rest of the week we just wait and wait. The amount of $$$ i see my company spend on a daily basis for UPS is literally sickening. I know company’s make mistakes... but numerous ones in both my professional and personal life really makes me question how the hell they haven’t had riots outside their facilities.

 – About 4 weeks ago.

Their online billing center is bullshit, never works properly. ...

Their online billing center is bullshit, never works properly.

 – About 4 weeks ago.

One package last week and three today marked as delivered but no where in sight. I was standing in my driveway when I got the text alerts that my packages were delivered at my front porch. Funny, I...

One package last week and three today marked as delivered but no where in sight. I was standing in my driveway when I got the text alerts that my packages were delivered at my front porch. Funny, I didn’t see a UPS truck on my street. Called UPS, they tried to tell me that maybe there’s a trend and someone is stealing them. Well.. why would a thief leave behind the Amazon packages that had been sitting there all day just to take the only UPS ones? Plus, was the thief the invisible man because I was in my driveway and no UPS truck and no porch pirates. Then I was told by UPS that I couldn’t inquire anymore & that only the seller could make an inquiry. How about ask your driver why he or she isn’t doing their job correctly? Now, I get to ask the sellers to investigate and MAYBE get a refund in a few weeks? Oh, and of course I paid extra for the 2 day shipping too. f%@k me right?!?

 – About 4 weeks ago.

UPS is the absolute worst. there is. even worse than the postal service. always late. always excuses. I hate them. If I order something I always tell the seller not to ship with UPS or I don't...

UPS is the absolute worst. there is. even worse than the postal service. always late. always excuses. I hate them. If I order something I always tell the seller not to ship with UPS or I don't want it.

 – About 4 weeks ago.

When do you think ups will stop using the corona as there excuse to be late . what was there excuse before corona ..oh i know they suck......

When do you think ups will stop using the corona as there excuse to be late . what was there excuse before corona ..oh i know they suck...

 – About 4 weeks ago.

Delivery is all over the damn place. I see the live updates on their tracker on the website and the driver was 1 block away from my house doing deliveries at 3pm, and it said my package was supposed...

Delivery is all over the damn place. I see the live updates on their tracker on the website and the driver was 1 block away from my house doing deliveries at 3pm, and it said my package was supposed to arrive by 3:15. He did his delivery near my house then went 10 miles out of town and is doing deliveries out there. Going to avoid UPS like the plague.

 – About 4 weeks ago.

As if I wasn’t having enough problems with the company who sent me my package, now I’m experiencing delays every other day and the date for delivery has passed twice now....

As if I wasn’t having enough problems with the company who sent me my package, now I’m experiencing delays every other day and the date for delivery has passed twice now.

 – About 4 weeks ago.

Received a package on time yesterday with no problems but I am waiting for a second package that is coming from California. I have no idea where it is because my last update was “Severe Weather...

Received a package on time yesterday with no problems but I am waiting for a second package that is coming from California. I have no idea where it is because my last update was “Severe Weather Delay” it’s in transit apparently but who knows where it actually is.

 – About 4 weeks ago.

My package was delayed by a mechanical failure, but showed up to the hub thirty minutes after said mechanical failure at midnight. They still had plenty of time to send it to my local hub. What do...

My package was delayed by a mechanical failure, but showed up to the hub thirty minutes after said mechanical failure at midnight. They still had plenty of time to send it to my local hub. What do they do?

They sit on the package for four days now. It’s still there in the mega hub. Hanging out. And of course, it still hasn’t updated the expected delivery.

 – About 4 weeks ago.

So trash worst shipping company out. my package was supposed to come friday, got delayed to monday with no notice, went from 7-9 with no notice. Now says delay in transit, and tells me to "check...

So trash worst shipping company out. my package was supposed to come friday, got delayed to monday with no notice, went from 7-9 with no notice. Now says delay in transit, and tells me to "check back tomorrow for scheduled delivery updates" with no explanation why.

 – About 4 weeks ago.

paid for 2 day shipping to have something delivered 150 miles? its been 2 weeks.........

paid for 2 day shipping to have something delivered 150 miles? its been 2 weeks......

 – About 4 weeks ago.

"weather delay" is their magical catch-all. There's no option telling us "one of our contractors that doesn't speak English drove like a jackass and got into an wreck" or...

"weather delay" is their magical catch-all. There's no option telling us "one of our contractors that doesn't speak English drove like a jackass and got into an wreck" or "we lost your package because we knew there were 25 PS5's shipped out on this trailer"

 – About 4 weeks ago.

These shippers seem to screw things up at the perfect time every time. Kind of fishy. ...

These shippers seem to screw things up at the perfect time every time. Kind of fishy.

 – About 4 weeks ago.

Have used them 3 times in 10 years. Have f%@ked up delivery. Ordered from Microsoft an expensive item. Will never do it again because they use ups...

Have used them 3 times in 10 years. Have f%@ked up delivery. Ordered from Microsoft an expensive item. Will never do it again because they use ups

 – About 1 Month ago.

I had purchased a limited item, which has already run out of stock, relating to an anniversary. They haven't delivered it, yet claimed it to be at my local post office. This item is already being...

I had purchased a limited item, which has already run out of stock, relating to an anniversary. They haven't delivered it, yet claimed it to be at my local post office. This item is already being sold on eBay for a sold $300. I'm waiting...

 – About 1 Month ago.

finally got the update on my package; delivery reschedule for tomorrow by 9pm at the latest.
*heres to hoping* ...

finally got the update on my package; delivery reschedule for tomorrow by 9pm at the latest.
*heres to hoping*

 – About 1 Month ago.

Ups is shit and no one should order from them. Somehow tracking my package went from “out for delivery, should be delivered tonight by 9pm” to the next morning changed to “will be delivered in 4...

Ups is shit and no one should order from them. Somehow tracking my package went from “out for delivery, should be delivered tonight by 9pm” to the next morning changed to “will be delivered in 4 f%@king days”. Then when you call and say “hey your delivery system blows, how odd for a delivery company, I want to pick this up since it’s 20 minutes from my house at your facility” they will tell oh you have to pay to do that AND wait another day. f%@k you ups

 – About 1 Month ago.

Package from san diego going on three days late. "weather delay, check back tomorrow for updated delivery date" banner and "in transit" is all it says. Every time i check back...

Package from san diego going on three days late. "weather delay, check back tomorrow for updated delivery date" banner and "in transit" is all it says. Every time i check back "tomorrow" there's no location of the package no "expected monday" message, so im just supposed to believe the perfect sunny weather is really slowing the shipment. Granted four days ago there was a tornado...in ALABAMA aka nowhere near the delivery destination.
Last package arrived on time last week with a thousand notifications and this week: NOTHING.

 – About 1 Month ago.

Plain and simple, over night does not mean over night to UPS.
Only in payment! ...

Plain and simple, over night does not mean over night to UPS.
Only in payment!

 – About 1 Month ago.

Beer delivery: Instead of giving the option to just pick up from their center immediately they offer up $15 option to pick some local place. I say no to that. They failed delivery three times. No...

Beer delivery: Instead of giving the option to just pick up from their center immediately they offer up $15 option to pick some local place. I say no to that. They failed delivery three times. No instructions were left on where to pick up my package after that anywhere (not on the slip they left or online). 3 days passed by then I spent 15 minutes going through the insane phone options (the automated "agent" hung up twice after telling my they failed delivery...thanks had no idea). Finally get a human on the phone and they tell me I only have a few days left to pick up my package conveniently between 4-7 M-F. USPS all the way...f%@k you guys.

 – About 1 Month ago.

Why do UPS agents (when you can finally reach one) straight out lie to your face when you ask when your late package will be delivered?

Why do UPS couriers flag packages as "delivery...

Why do UPS agents (when you can finally reach one) straight out lie to your face when you ask when your late package will be delivered?

Why do UPS couriers flag packages as "delivery attempted, customer not home" when they haven't even attempted delivery? Come on idiots, you're not fooling us, we all know you're not collecting signatures during COVID.

UPS's service is so incredibly bad lately that it has taken extreme measures to keep customers lately to keep customers from reaching a live agent, creating a string of automated queries to step through, and ultimately having a robotic response tell you "Thank you for calling UPS. Goodbye."

Complaints go no where. Promises for follow up are not fulfilled. Customers have no recourse.

This will not improve until shippers, Amazon being the big gorilla in the room, call for accountability. They won't do that unless they start losing money.

My package was due yesterday, Friday. The tracking page showed it would arrive by 9:00pm. It continued to say so well past 11:00om. I had previously signed up for alerts, including delivery exceptions. I received no such alert.

After numerous manipulations of their phone maze, I reached an agent in the Philippines. She told me, she promised me, she assured me my package would be delivered today, Saturday. She lied. The tracking page says it will be delivered Monday. I will not be here to receive my package. I will be 500 miles away.

If I were to perform this way at my job, I'd be fired, as would most of us. If my company delivered services like this, it would be out of business.

 – About 1 Month ago.

Seems that, in general...deliveries are ok...but, my last 2 packages were a day late late in a one week period. The tracking page did not reflect this delay. ...

Seems that, in general...deliveries are ok...but, my last 2 packages were a day late late in a one week period. The tracking page did not reflect this delay.

 – About 1 Month ago.

Waiting for a shipment from the UK to Germany. Package arrived in Frankfurt 5 January and customer service is non existent. All required paperwork and customs bill paid but still no action on UPS. As...

Waiting for a shipment from the UK to Germany. Package arrived in Frankfurt 5 January and customer service is non existent. All required paperwork and customs bill paid but still no action on UPS. As a former UPS contract pilot, I cannot beleive the company that was so well rated ten years ago has gone down hill. Ship DHL or FED Ex!!!!

 – About 1 Month ago.

Every shipping has problem here and there. The website is so broken. The phone bot is broken too. I couldn't even find a real staff to talk too. Customer service 0/10!...

Every shipping has problem here and there. The website is so broken. The phone bot is broken too. I couldn't even find a real staff to talk too. Customer service 0/10!

 – About 1 Month ago.

Beginning to think UPS is doing some shady shit with resales and scalpers....

Beginning to think UPS is doing some shady shit with resales and scalpers.

 – About 1 Month ago.

Finally got my 3080 coming from Los Angeles north up I-5. Took 3 days and now I've got a delay due to weather. Somehow my package managed to get loaded onto the trailer pulled by someone that...

Finally got my 3080 coming from Los Angeles north up I-5. Took 3 days and now I've got a delay due to weather. Somehow my package managed to get loaded onto the trailer pulled by someone that can't make the drive safely in a little rain. Great.

 – About 1 Month ago.

I TOOK A DAY OFF WORK BECAUSE THESE MULACAHS TOLD ME MY PACKAGE WAS TO BE HERE 9-12 WITH MY PS5 NOW THEY SAID THEY CANT MAKE IT!...

I TOOK A DAY OFF WORK BECAUSE THESE MULACAHS TOLD ME MY PACKAGE WAS TO BE HERE 9-12 WITH MY PS5 NOW THEY SAID THEY CANT MAKE IT!

 – About 1 Month ago.

Eat shit UPS. ...

Eat shit UPS.

 – About 1 Month ago.

My brother package has been “In-Transit” from California for 6 days now. Package coming to Maryland, but I got a message saying “package scheduled for tomorrow” (today) but no update to where...

My brother package has been “In-Transit” from California for 6 days now. Package coming to Maryland, but I got a message saying “package scheduled for tomorrow” (today) but no update to where it is. f%@k UPS. This is why I use usps

 – About 1 Month ago.

I called UPS about my missing package. The girl who pick up literally said "f%@k" to me. What a great company!...

I called UPS about my missing package. The girl who pick up literally said "f%@k" to me. What a great company!

 – About 1 Month ago.

My package was out for delivery for three days to Florida then it decided it was back in Texas at the origin point why the tracker gotta f%@king lie like that ...

My package was out for delivery for three days to Florida then it decided it was back in Texas at the origin point why the tracker gotta f%@king lie like that

 – About 1 Month ago.

Lazy drivers won't deliver to your apartment door but rather the front door of the apartment building. Naturally, things get stolen! UPS is the reason porch pirates exist! USPS is the only one who...

Lazy drivers won't deliver to your apartment door but rather the front door of the apartment building. Naturally, things get stolen! UPS is the reason porch pirates exist! USPS is the only one who delivers into your locked mailbox!

 – About 1 Month ago.

Ups sucks because when they make a completely stupid mistake and mis-deliver a package they don’t try to correct it they simply return it so the shipper and receiver has to reattempt a delivery yet...

Ups sucks because when they make a completely stupid mistake and mis-deliver a package they don’t try to correct it they simply return it so the shipper and receiver has to reattempt a delivery yet again no matter how long you’ve waited. ASSHOLES

 – About 1 Month ago.

The worst f%@king company. God, I hate them. How come USPS which is allegedly "defunded" is so much faster, cheaper, and efficient than a for-profit company?...

The worst f%@king company. God, I hate them. How come USPS which is allegedly "defunded" is so much faster, cheaper, and efficient than a for-profit company?

 – About 1 Month ago.

Day 4 now of just scanning my package and then letting it sit in the warehouse & not putting it on a truck. I call customer service and not a single person can give me any answer. They just say the...

Day 4 now of just scanning my package and then letting it sit in the warehouse & not putting it on a truck. I call customer service and not a single person can give me any answer. They just say the same thing every time “ well if not today, then possibly tomorrow it will be delivered” it’s a friggn $1600.00 item and I paid for express shipping because I needed it quickly! Unreal! I’ve never been so frustrated to the point I want to cry, in my life. It’s sitting in a warehouse that is legit 7 minutes from my house, but won’t fit in my car so I can’t pick it up. There’s a reason their uniforms and trucks are brown... cause they are legit shit.

 – About 1 Month ago.

My package sat for 7 business days before they contacted me to let me know they needed me to fill out a customs form. Filled out out and emailed it back in 10 minutes. Two days later, package still...

My package sat for 7 business days before they contacted me to let me know they needed me to fill out a customs form. Filled out out and emailed it back in 10 minutes. Two days later, package still hasn't moved.

 – About 1 Month ago.

Package gets rescanned every morning in the warehouse for 4 straight days. They don't need any paperwork, it's in my city! All they need to do is deliver it. 4 straight days, they just scan...

Package gets rescanned every morning in the warehouse for 4 straight days. They don't need any paperwork, it's in my city! All they need to do is deliver it. 4 straight days, they just scan it, and put it back on the shelf. Customer service is, of course, no help. Still waiting.

 – About 1 Month ago.

Every time I order next day shipping I receive my package late to the point where I would have received it if I just selected the free shipping. Literally the worst shipping company in America. If...

Every time I order next day shipping I receive my package late to the point where I would have received it if I just selected the free shipping. Literally the worst shipping company in America. If someone put these dickheads of of business I think I’d shed a tear of happiness.

 – About 1 Month ago.

Needed to return some unwanted body lotion to Amazon and went to the local UPS store. The young lady told me they couldn’t take it since the product contained alcohol! Told me to take it to the...

Needed to return some unwanted body lotion to Amazon and went to the local UPS store. The young lady told me they couldn’t take it since the product contained alcohol! Told me to take it to the “hub” in Leesburg, FL. The same place that has LOST three packages in three weeks. The lady at the hub said the store could have taken the package and that they were “stupid”. She got that part right!

 – About 1 Month ago.

California mailing system s a joke. USPS and UPS I swear just do whatever the hell they want with zero care for customers or other peoples things. The amount of items I’ve “lost” or have gone...

California mailing system s a joke. USPS and UPS I swear just do whatever the hell they want with zero care for customers or other peoples things. The amount of items I’ve “lost” or have gone “missing” between these two are laughable. I can’t even tell you how many claims I’ve had to file which is useless cause they don’t do anything. UPS delivers my items to wrong address and I’m hoping whomever got a free pair of $180 Doc Martins is enjoying them! But at least I got a “I’m sorry” from UPS as if that is suppose to help me. Might as well have them drive a clown car. I’ve sat and watched UPS drivers just sit on their phones at the gas station near my house and the driver is just sitting there eating and playing on his phone for god knows how long but then I get a notification that says I have to wait until the next business to get my package! Amazon prime delivery really really needs to take over UPS.

 – About 1 Month ago.

Paid for next day air since it’s a live animal and I’m told that there was some mix up and now I have to wait until tomorrow to get my package even though I paid $75 for it to come this morning...

Paid for next day air since it’s a live animal and I’m told that there was some mix up and now I have to wait until tomorrow to get my package even though I paid $75 for it to come this morning before 10:45 am next day ! Clearly UPS just does whatever the heck they want. My anima better be alive and okay or else all hell will break loose!

 – About 1 Month ago.

Been waiting 4 days now for a $600 all glass terrarium that is coming from ranchco cucamonga yet I live 30 mins away in Victorville. But it’s taken 4 days now to reach me when I’m only 37 mins...

Been waiting 4 days now for a $600 all glass terrarium that is coming from ranchco cucamonga yet I live 30 mins away in Victorville. But it’s taken 4 days now to reach me when I’m only 37 mins away from the sender! But for 3 days now I’m told my package never made it on the truck and I have to wait another day, then another day and I’m told “it will arrive first thing tomorrow” but then nothing PUT IT ON THE DAMN TRUCK! Idk what I was thinking cause I’m use it will be thrown around and broken cause we all know how UPS used ppls packages as footballs.

 – About 1 Month ago.

Every single package I order from ups is late, and their tracking absolutely sucks. It says it’s been departed from 4 days ago! Where is it? Actually tell me....

Every single package I order from ups is late, and their tracking absolutely sucks. It says it’s been departed from 4 days ago! Where is it? Actually tell me.

 – About 1 Month ago.

What some dumb asses don’t even know how to make a route from one side of town back to the other. 3rd grade is alll you need to work for them. A bunch of dumb people. FedEx has at least 5th graders....

What some dumb asses don’t even know how to make a route from one side of town back to the other. 3rd grade is alll you need to work for them. A bunch of dumb people. FedEx has at least 5th graders.

 – About 1 Month ago.

How the hell is this shitstorm of a delivery system still operational? Employees CONSTANTLY mis-scan packages, packages are constantly damaged, delivery drivers frequently ignore special instructions,...

How the hell is this shitstorm of a delivery system still operational? Employees CONSTANTLY mis-scan packages, packages are constantly damaged, delivery drivers frequently ignore special instructions, 2-day shipping is a goddamn scam, tracking is broken, and if you ever need to sign to receive a package, you might as well cancel your entire day because consistency is NOT remotely key to their business model and will show up at random hours of the day.

NEVER order electronics through UPS. Sorry, Newegg, but needing to RMA my 4th motherboard because of 'damaged in shipping' is f%@king ridiculous. For an idea of how packages will sometimes look in trucks, you can view the /r/UPS subreddit for the clusterf%@k they consider 'adequate' or 'efficient' loading.

The entire thing is a f%@king joke, and should be under investigation for the likely several million dollars they've collected for expedited shipping and failed to meet their end of the obligation. Money exchanged for goods is a legal contract, hold up your own f%@king end for once.

 – About 1 Month ago.

I don’t have much money. When I buy a laptop I need for work, and it gets delivered to the wrong person.And UPS and the seller say it was delivered. And then I have to rely on the good will of an...

I don’t have much money. When I buy a laptop I need for work, and it gets delivered to the wrong person.And UPS and the seller say it was delivered. And then I have to rely on the good will of an odd stranger who signed for my package? My tax return just pissed away. Infuriated. Heartbroken. Sick. Pick one, I guess. If UPS were to be described in one word I would say “incompetent”.

 – About 1 Month ago.

Do you think you can actually talk to someone here. Nope. Enter all this info then they hangout. The worst. ...

Do you think you can actually talk to someone here. Nope. Enter all this info then they hangout. The worst.

 – About 1 Month ago.

UPS excels at being late every time / lying about where my packages are / loading packages onto the wrong trucks. Keep up the horrible work UPS!!!...

UPS excels at being late every time / lying about where my packages are / loading packages onto the wrong trucks. Keep up the horrible work UPS!!!

 – About 1 Month ago.

f%@kING UPS READ MY ADRESS WRONG 5 TIMES AND CHARGED ME 80$ TO SHIP IT FROM NEW YORK TO LA THEN THEY GOT THE ADRESS WRONG AGAIN AND I WAS CHARGED 17$ MORE TO RESEND IT TO THE CORRECT ADRESS WTH IS...

f%@kING UPS READ MY ADRESS WRONG 5 TIMES AND CHARGED ME 80$ TO SHIP IT FROM NEW YORK TO LA THEN THEY GOT THE ADRESS WRONG AGAIN AND I WAS CHARGED 17$ MORE TO RESEND IT TO THE CORRECT ADRESS WTH IS WRONG WITH THEM

 – About 1 Month ago.

I am waiting on a package that was shipped 5 days ago from Dallas Tx. I am in Westminser Co just northwest of Denver. At the end of today ( the 5th day ) tracking shows it has made it to Oklahoma...

I am waiting on a package that was shipped 5 days ago from Dallas Tx. I am in Westminser Co just northwest of Denver. At the end of today ( the 5th day ) tracking shows it has made it to Oklahoma City, a mere 206 miles away. A 3 1/2 hour drive from Dallas. I will mever order from a vender that ships via UPShit again as long as I live .

 – About 1 Month ago.

UPS sucks. I’m told that my package is out for delivery. I let the people know that I’ll have their samples today. Then I get a message that I won’t get my package. They’re no better than the...

UPS sucks. I’m told that my package is out for delivery. I let the people know that I’ll have their samples today. Then I get a message that I won’t get my package. They’re no better than the USPS.

 – About 1 Month ago.

THE BUSINESS CENTER AND CUSTOMER SERVICE CENTER ALSO THE TECHNICAL DEPT ARE STAFFED WITH GOOKS. STUPID, LOW PAYED GOOKS AND RETARDS. JUST TRY TO GET AN AMERICAN ENGLISH SPEAKING AGENT!!
NEVER...

THE BUSINESS CENTER AND CUSTOMER SERVICE CENTER ALSO THE TECHNICAL DEPT ARE STAFFED WITH GOOKS. STUPID, LOW PAYED GOOKS AND RETARDS. JUST TRY TO GET AN AMERICAN ENGLISH SPEAKING AGENT!!
NEVER GONNA HAPPEN. UPS SUCKS BALLS.

 – About 1 Month ago.

worst company ever, not once, NOT ONCE ARE THEY ON TIME.......

worst company ever, not once, NOT ONCE ARE THEY ON TIME....

 – About 1 Month ago.

Thank you, UPS for the wonderful service & rapid delivery time. Job well done.

I gotta be me. :)...

Thank you, UPS for the wonderful service & rapid delivery time. Job well done.

I gotta be me. :)

 – About 1 Month ago.

UPS is the worst! For three straight days my package is “on the truck for delivery” and for three straight days, NOTHING. No one can tell me why, because their customer service sucks!! ...

UPS is the worst! For three straight days my package is “on the truck for delivery” and for three straight days, NOTHING. No one can tell me why, because their customer service sucks!!

 – About 1 Month ago.

I signed up for key delivery from Amazon which allows drivers to deliver in your garage using your garage door opener. That way, when "Key Delivery" is a shipping option from Amazon, I can be...

I signed up for key delivery from Amazon which allows drivers to deliver in your garage using your garage door opener. That way, when "Key Delivery" is a shipping option from Amazon, I can be pretty sure I'm avoiding UPS. I don't care about the garage part, but signing up means I can see the option so I can get an idea of how the order will ship.

 – About 1 Month ago.

People who work there are shit and are pieces of shit. I work for a sortation hub and employees there suck!!! It's hard to even describe how sucky these human beings are. Scum of the earth!!!...

People who work there are shit and are pieces of shit. I work for a sortation hub and employees there suck!!! It's hard to even describe how sucky these human beings are. Scum of the earth!!! Lazy, sneaky, angry, and entitled little pieces of shit. You don't know how your packages are treated in hubs. With extreme care of course, by shit employees. You look at them and see they're failed trailer trash working for chump change. These dumb sneaky pieces of shit get promoted to high positions too in the company.

 – About 1 Month ago.

I have orded 50 pound box of dig food still not get yet my dog almost died from hunger...

I have orded 50 pound box of dig food still not get yet my dog almost died from hunger

 – About 1 Month ago.

Disaster. UPS is melting down!...

Disaster. UPS is melting down!

 – About 1 Month ago.

Authorization to leave the parcel in front porch can delay delivery several days. I would have gotten this parcel yesterday if i would have not done the authorization, but now that i did i will...

Authorization to leave the parcel in front porch can delay delivery several days. I would have gotten this parcel yesterday if i would have not done the authorization, but now that i did i will hopefully get the item tomorrow. So two day delay because of authorization of leaving the packake if I am not home. Also during this i contacted cs four times and it was fourth time when they were able to tell that delay is because of that. Earlier they said stuff like that there is unpaid custom fees (paid immediately after receiving info) etc. I also asked if i could just go and pick up the parcel because it is today delivered in destination town but cs did not have info who deliveres parcels in this town :D . So parcel is finally in this destination town, but i still have to wait one day before i get it.

 – About 1 Month ago.

Communication? UPS doesn't know the meaning of the word. My expected delivery hasn't moved for over a week with no explanation. They're not even providing an estimated delivery date now...

Communication? UPS doesn't know the meaning of the word. My expected delivery hasn't moved for over a week with no explanation. They're not even providing an estimated delivery date now -- every day "check tomorrow". You can't reach a human on the phone, but I got an email telling me someone will follow up with me by the end of the day. That was two days ago. I'm ready to contact the shipper and cancel my order.

 – About 1 Month ago.

I worked for UPS until a week ago. Number one: they’re sending home 25-30% of the staff per shift to reduce labor dollars. Number two: they’ve reduced staffing to such low levels, workers cannot...

I worked for UPS until a week ago. Number one: they’re sending home 25-30% of the staff per shift to reduce labor dollars. Number two: they’ve reduced staffing to such low levels, workers cannot keep up, which forces the next shift to take on more loads. Of course the next shift cannot keep up so the loads keep shifting around. The MAIN reason is management sending home workers. It’s absolutely ridiculous.
Secondly, the label debate. The unloader are to face the labels in a particular direction, and if this doesn’t happen you will NOT be able to check your package.
Third: the loaders suck at packing trucks so often times packages are leaked on or crushed. So there’s a team that repacks the order, which causes massive delays.
Finally. It’s a union shop and the full-time employees take complete advantage of the contract. The worst part: it’s not the drivers fault, ever.
So everyone’s correct there’s no weather delays. It’s management cutting costs and reducing staffing to levels that cannot maintain quality service.

 – About 1 Month ago.

My wedding band was supposed to be delivered a week ago awith express shipping! This morning, it was on a truck for delivery but now isn't getting delivered until tomorrow (maybe)...

My wedding band was supposed to be delivered a week ago awith express shipping! This morning, it was on a truck for delivery but now isn't getting delivered until tomorrow (maybe)

 – About 1 Month ago.

UPS sucks so bad at delivering stuff on time or at all that they’ve given up on giving you an expected delivery date or time. I’m not even going to go through my experience because I know you’ve...

UPS sucks so bad at delivering stuff on time or at all that they’ve given up on giving you an expected delivery date or time. I’m not even going to go through my experience because I know you’ve all been through it and I don’t want to sound like a broken record.

 – About 1 Month ago.

Ordered a scooter for my Autistic Little Brother last Wednesday. Shipping was supposed to be one to three days. A week later, all UPS says is delayed. No expected delivery, check back tomorrow.. Are...

Ordered a scooter for my Autistic Little Brother last Wednesday. Shipping was supposed to be one to three days. A week later, all UPS says is delayed. No expected delivery, check back tomorrow.. Are you serious! My brothers birthday is tomorrow! No way He understands delayed. What do I say?? "Sorry buddy but tough S#it." UPS is the absolute worst!!!!

 – About 1 Month ago.

UPS hires, promotes, and retains low quality people. Package issues? You now know why. They promote pieces of shit, sad low IQ assholes and c*nts to supervisor, and managerial level positions. UPS...

UPS hires, promotes, and retains low quality people. Package issues? You now know why. They promote pieces of shit, sad low IQ assholes and c*nts to supervisor, and managerial level positions. UPS sucks!!!

 – About 1 Month ago.

Every other carrier has no problem finding my new build address, UPS is naturally lazy but having a Brand new address is a great reason ...

Every other carrier has no problem finding my new build address, UPS is naturally lazy but having a Brand new address is a great reason

 – About 1 Month ago.

UPS (Finland). Item arrived destination country yesterday morning. I paid customs fee. Then tracking said it is being stored for further info. Called CS first time. They told the item is with their...

UPS (Finland). Item arrived destination country yesterday morning. I paid customs fee. Then tracking said it is being stored for further info. Called CS first time. They told the item is with their partner courier and they will tell them to proceed to delivery. Second day i called CS again and they said they will try it again (now delivery date changed one day ahead). Now i emailed them and CS told there is unpaid custom fees (paid all allready immediately when got info about it). So customer service personels seem to give totally different information of the shipping i am receiving and estimate delivery date just keeps going on further and further.... :(

 – About 1 Month ago.

UPS in Salt Lake City received my order to deliver next day. Instead they transported my package to a different city and insisted it had been delivered to me even though it clearly showed it went to...

UPS in Salt Lake City received my order to deliver next day. Instead they transported my package to a different city and insisted it had been delivered to me even though it clearly showed it went to Park City. I was told they would call me later in the evening to let me know status and of course they didn’t. I’m still waiting for my package. I called customer service again and the man actually became very agitated with me when I demanded answers and to talk to his manager. This is all par for the course for them. I dread dealing with them.

 – About 1 Month ago.

I always check to see if it's mailed ups so I can change it. Can never track packages like other shippers...

I always check to see if it's mailed ups so I can change it. Can never track packages like other shippers

 – About 1 Month ago.

Ordered a customized HP computer. Got from China to UPS Louisville in two days. Sitting there for nearly a week. Every day, UPS says it's being delivered that day. I'm in Florida and the...

Ordered a customized HP computer. Got from China to UPS Louisville in two days. Sitting there for nearly a week. Every day, UPS says it's being delivered that day. I'm in Florida and the package never leaves Kentucky. All they're doing is import scans. HP says they can't help -- UPS is backed up because of recent bad weather. That was what --a couple of weeks ago? Now, UPS tells me to check the next day for a new delivery date. Not buying it. I emailed UPS since I can't get a human on the phone. If nothing happens soon, I'm calling HP to cancel the order and get my money back. If there's a problem or delay, UPS needs to put it on their tracking status. This is BS.

 – About 1 Month ago.

Ups driver took my package !!!! Scam scam !!!! Canada ...

Ups driver took my package !!!! Scam scam !!!! Canada

 – About 2 months ago.

My package sent to UK in Feb 2 and it's stuck in Stanford Le Hope facility for all this time. Duty was paid on Feb 8 and UPS claimed the packed is stuck at custom because of Brexit. UPS is...

My package sent to UK in Feb 2 and it's stuck in Stanford Le Hope facility for all this time. Duty was paid on Feb 8 and UPS claimed the packed is stuck at custom because of Brexit. UPS is insane! I shipped two other music instrument over Christmas and they both got badly damaged. DON'T EVER USE UPS!

 – About 2 months ago.

3 mis-deliveries in a row. I refuse to pay if I get an email from a company saying UPS has delivered a package to me and it’s not on my porch. 3 in a row and 1 was to replace the lost...

3 mis-deliveries in a row. I refuse to pay if I get an email from a company saying UPS has delivered a package to me and it’s not on my porch. 3 in a row and 1 was to replace the lost (Mis-delivered original package) 🤪🤪🤪

 – About 2 months ago.

I live 45 minutes away from Salt Lake City. My package has been sitting there for two days. Their excuse? Extreme weather. It hasn't snowed for two weeks. I could've walked to SLC and back in...

I live 45 minutes away from Salt Lake City. My package has been sitting there for two days. Their excuse? Extreme weather. It hasn't snowed for two weeks. I could've walked to SLC and back in time.

 – About 2 months ago.

UPS SUCKS BIG TIME. Package was to be delivered Wednesday, it’s Saturday and still no package. Their suck ass tracking BS can’t tell me anything but it made it from Orlando to Atlanta, that’s...

UPS SUCKS BIG TIME. Package was to be delivered Wednesday, it’s Saturday and still no package. Their suck ass tracking BS can’t tell me anything but it made it from Orlando to Atlanta, that’s not Indian. Never use these a holes! If Amazon can do it why can’t UPS???

 – About 2 months ago.

I tried to have package dropped at,"UPS store". It is inside staples office supply. They are full service UPS. They will wrap,box and ship parcels. I shipped a 40x40x40 that weighed 70lbs....

I tried to have package dropped at,"UPS store". It is inside staples office supply. They are full service UPS. They will wrap,box and ship parcels. I shipped a 40x40x40 that weighed 70lbs. When i called customer service. "ASIA"they told me it could only be dropped at a town thats 50 miles of mountain roads from the local UPS store. Tracking says by 9pm. I had to change my plans to wait home. I got home at 230. Its 430 now. 9pm is a long time still. IM PISSED if i see ups as shipper ill buy elsewere

 – About 2 months ago.

Delivery drivers are always LYING that they tried to deliver your package and they just take it to the nearest access point. How disrespectful!!!!...

Delivery drivers are always LYING that they tried to deliver your package and they just take it to the nearest access point. How disrespectful!!!!

 – About 2 months ago.

Also yes I agree with others in here, how long are they gonna use that shady "bad weather" excuse? If they look outside it's been 63 degrees for weeks. I think they just don't want to...

Also yes I agree with others in here, how long are they gonna use that shady "bad weather" excuse? If they look outside it's been 63 degrees for weeks. I think they just don't want to work...

 – About 2 months ago.

Good God they suck! A mild bit of snow here (none on the streets) with sunny weather for the next week and these jokers weren't even picking up the phone! They were literally not working...

Good God they suck! A mild bit of snow here (none on the streets) with sunny weather for the next week and these jokers weren't even picking up the phone! They were literally not working whatsoever because of the tiniest bit of snow. It was insane. It's been 50-60 degrees for about a week and they've still been taking FOREVER! It's insane. Not to mention how it takes them an additional three days to deliver when a damn package is FIFTEEN minutes away from me! really wish stores would give us the option to not use them, considering how awful their service is.

 – About 2 months ago.

Good God they suck! A mild bit of snow here (none on the streets) with sunny weather for the next week and these jokers weren't even picking up the phone! They were literally not working...

Good God they suck! A mild bit of snow here (none on the streets) with sunny weather for the next week and these jokers weren't even picking up the phone! They were literally not working whatsoever because of the tiniest bit of snow. It was insane. It's been 50-60 degrees for about a week and they've still been taking FOREVER! It's insane. I really wish stores would give us the option to not use them, considering how awful their service is.

 – About 2 months ago.

UPS sucks real bad!

You cant get to claims for your lost packages!

UPS does not list your claim number under their claims dashboard. What the hell is the use of a...

UPS sucks real bad!

You cant get to claims for your lost packages!

UPS does not list your claim number under their claims dashboard. What the hell is the use of a dashboard if you cant get your claim number.

When you attempt to upload the documents for the claim, it does not work and Ups claims knows it doesnt work. They say you have to FAX or mail it in!

Ups Sucks.


 – About 2 months ago.

Another package lost by UPS at a facility 20 miles away from my house. I am looking for a petition to sign that will wake up the higher ups about how shitty their company is. Today I wrote a letter...

Another package lost by UPS at a facility 20 miles away from my house. I am looking for a petition to sign that will wake up the higher ups about how shitty their company is. Today I wrote a letter to Carol B. Tome, CEO at the UPS Corporate Office in Atlanta, Georgia. Told her she needs to come to this site to see how fed up people are with UPS.

 – About 2 months ago.

How is it a package can get to my city in a single day after ordering it, but then takes 2 additional days to travel 15 more minutes to my home? All the while, the estimated delivery date just keeps...

How is it a package can get to my city in a single day after ordering it, but then takes 2 additional days to travel 15 more minutes to my home? All the while, the estimated delivery date just keeps changing to be the next day.

 – About 2 months ago.

I finally got my shit they took so damn long. I had to look outside for them because they won’t even knock sometimes and just leave a note on your door. f%@k ups...

I finally got my shit they took so damn long. I had to look outside for them because they won’t even knock sometimes and just leave a note on your door. f%@k ups

 – About 2 months ago.

I don’t work at ups but my cousin does. Ups basically enslaves her and she never stops working and she barely gets any sleep. And the package I ordered on jan 1 still hasn’t got here...

I don’t work at ups but my cousin does. Ups basically enslaves her and she never stops working and she barely gets any sleep. And the package I ordered on jan 1 still hasn’t got here

 – About 2 months ago.

Sunny in Houston Texas , yet a severe weather delay! Been on truck for delivery since the morning but it was updated to tomorrow now ...

Sunny in Houston Texas , yet a severe weather delay! Been on truck for delivery since the morning but it was updated to tomorrow now

 – About 2 months ago.

Ordered a printer two weeks. Shipped next day delivery. We had a ice storm delayed. Saturday arrived in Houston for same day delivery, pushed delivery to Monday for same day delivery, then pushed to...

Ordered a printer two weeks. Shipped next day delivery. We had a ice storm delayed. Saturday arrived in Houston for same day delivery, pushed delivery to Monday for same day delivery, then pushed to Tuesday same day delivery, then pushed Wednesday same day delivery, pushed to Thursday same day delivery. Staples said not their problem so cancelled order. All related to weather delays here in Houston. Did I mention that it’s had been 70 and sunny. It must mean that UPS can’t delver in the sunshine.

 – About 2 months ago.

I’m having the same problem with FedEx. My package has been stuck in a Black Hole in Memphis TN for over a week...

I’m having the same problem with FedEx. My package has been stuck in a Black Hole in Memphis TN for over a week

 – About 2 months ago.

My package was shipped feb 15th. It’s still in transit lol. Are they walking here???...

My package was shipped feb 15th. It’s still in transit lol. Are they walking here???

 – About 2 months ago.

My delivery date was Monday March 1. It arrived in Houston on Feb. 26. it arrived at the UPS distribution center in Stafford on the 27th. Yay! Out for delivery on March 1 at 9:08 a.m. Cool... Nope....

My delivery date was Monday March 1. It arrived in Houston on Feb. 26. it arrived at the UPS distribution center in Stafford on the 27th. Yay! Out for delivery on March 1 at 9:08 a.m. Cool... Nope. Didn't come. Tuesday morning, out for delivery. Nope did arrive Tuesday. Today, Wednesday, no info at all. WTF happened to my stuff. I see why Amazon started delivering their own stuff.

 – About 2 months ago.

Tell ups suck my dick hitch ass drivers drive like they some garbage collectors...

Tell ups suck my dick hitch ass drivers drive like they some garbage collectors

 – About 2 months ago.

Why can’t we get a delivery time f%@king shitty ...

Why can’t we get a delivery time f%@king shitty

 – About 2 months ago.

Ups has the worst customer service and the worst service my package has been put on hold twice for weather in Tn after being said out for delivery by the way the snow has been melted driver leaves my...

Ups has the worst customer service and the worst service my package has been put on hold twice for weather in Tn after being said out for delivery by the way the snow has been melted driver leaves my package at my house when supposed to leave at ups access center and then I'll get an email saying package has been delivered just to go pick it up and the package hasn't been there

 – About 2 months ago.

Ups sucks 4sho I don’t even get to decide who delivers my package , if I could I wouldn’t pick ups bums trash can workers. ...

Ups sucks 4sho I don’t even get to decide who delivers my package , if I could I wouldn’t pick ups bums trash can workers.

 – About 2 months ago.

So why on earth would I be sent a UPS tracking number with a scheduled delivery if the delivery date and time is not accurate? It had a delivery date and time and now that the window has passed when...

So why on earth would I be sent a UPS tracking number with a scheduled delivery if the delivery date and time is not accurate? It had a delivery date and time and now that the window has passed when you track the package there is not delivery window and it says the shipment is ready for UPS. WTF kind of horsesh** is this? The last parcel I got was a pair of boots (that was shipped in a t-shirt bag by the way and not a box, what idiot does that?) and they said the shipment would be here on date and time. That date and time changed 3 times before I received my package and ended up being a week later that the originally quoted time. Whats the point of a delivery time if you don't stick to it? Many of us aren't home all the time and depending on the value of the package would like to be there to receive it and avoid theft from porch pirates. Not to mention the costs of shipping with UPS. Do yourself a favor and and just go to the post office and ship via USPS, and if you have the option of choosing a carrier, DO NOT ship UPS!!

 – About 2 months ago.

Horrible service. Everything about them is horrible. ...

Horrible service. Everything about them is horrible.

 – About 2 months ago.

!!UPDATE!! My roller skates were finally delivered! Although my package was delivered almost 2 weeks after the original delivery date (which really sucked because I thought my roller skates were lost...

!!UPDATE!! My roller skates were finally delivered! Although my package was delivered almost 2 weeks after the original delivery date (which really sucked because I thought my roller skates were lost for good), I'm glad I recieved exactly what I delivered in perfect condition. UPS definitely needs to improve on their tracking of course.

 – About 2 months ago.

Ordered the toilet on February 23rd and UPS said it will be delivered on March 2nd before 9 p.m.. I just got an update at 7:11pm saying that it's delivered to be schedule at 9:57p.m.. I looked on...

Ordered the toilet on February 23rd and UPS said it will be delivered on March 2nd before 9 p.m.. I just got an update at 7:11pm saying that it's delivered to be schedule at 9:57p.m.. I looked on their website and they say that they deliver up until 7 pm. So what sort of shenanigans is UPS telling me on their website. I don't believe that any freaking drivers going to stay up until 10 p.m. to deliver a package on a weekday. Ups are liars!!!!!!!

 – About 2 months ago.

Ups assigned a label a week ago with no new status...

Ups assigned a label a week ago with no new status

 – About 2 months ago.

2 problems in 4 days!

1) Ordered a composting tumbler from Amazon. It took TWO WEEKS to arrive (despite being shipped on time). When it finally got here, there were 6" holes in the...

2 problems in 4 days!

1) Ordered a composting tumbler from Amazon. It took TWO WEEKS to arrive (despite being shipped on time). When it finally got here, there were 6" holes in the box, which looked like a forklift had a "Hal" moment on it. And half the nuts and bolts to hold the composter together were gone from the burst bag inside, no doubt spread all over the US. Amazon made it right for me, but still not amused.

2) Today UPS said they had delivered my light fixture. It wasn't there so I checked tracking. It was in MICHIGAN. A 45-min phone call with Amazon, with the UPS guy patched in, revealed that UPS had turned it around for some reason and returned it, inexplicably, to the fulfillment center in MI! No good explanation of why they did this.

Amazon needs to start punishing them. They think they can just get away with murder b/c they DO, every single day.

 – About 2 months ago.

"A train derailment has delayed your package, check back tomorrow for delivery updates."

It's been 2 weeks smh ...

"A train derailment has delayed your package, check back tomorrow for delivery updates."

It's been 2 weeks smh

 – About 2 months ago.

Has anyone noticed that anything going through a ups distro center in Tennessee gets held up for 2 or 3 days. Like a black hole. Why that location?... probably a management issue, or they're...

Has anyone noticed that anything going through a ups distro center in Tennessee gets held up for 2 or 3 days. Like a black hole. Why that location?... probably a management issue, or they're that scared of the flu.

 – About 2 months ago.

Ordered item on Feb 13, package sent out on Feb 15, made seven stops across the country before landing in Houston on Feb 24, took two days to process at facility, on Feb 26, was loaded on delivery...

Ordered item on Feb 13, package sent out on Feb 15, made seven stops across the country before landing in Houston on Feb 24, took two days to process at facility, on Feb 26, was loaded on delivery vehicle, item was never delivered, taken back to processing facility that day, loaded on delivery vehicle on Feb 27, never delivered, taken back to processing facility again and held for two days, went out for delivery again on March 1, once again never delivered, then again taken back to processing center, went out for delivery again today, March 2, and still not delivered. Over two days, spent at least 1 1/2 hours on the phone trying to convince someone (in India I think) to help me. Was promised 2 calls back, 2 days in a row, but they never called either time, even though they "noted" that they did in the system. After two days of hassle, I got the company I ordered from to give me a refund. This is not the first time I've had trouble receiving a package from this stupid company. UPS, you cheat, you lie, and you lose packages. If it was up to me, no company would use your services, and I need to be careful not to order things that come via UPS!

 – About 2 months ago.

How can my package say In Transit then Out for Delivery (Friday Feb 26th) and then back to In Transit again and still not package on Tuesday March 2nd? Did they break it or lose it? I keep getting...

How can my package say In Transit then Out for Delivery (Friday Feb 26th) and then back to In Transit again and still not package on Tuesday March 2nd? Did they break it or lose it? I keep getting the "Evaluate the product" from Amazon and I still haven't received it!

 – About 2 months ago.

Here is a good one - sent a package via Next Day Air Saturday (from Indiana to Texas) and was picked up on 2/26/2021 for a 2/27 delivery date. The package got to Louisville and stopped on Friday...

Here is a good one - sent a package via Next Day Air Saturday (from Indiana to Texas) and was picked up on 2/26/2021 for a 2/27 delivery date. The package got to Louisville and stopped on Friday night. They did not complete the delivery on Saturday and I called and got the run around 3 different times. Then on Sunday I checked the tracking on it and saw that it was scanned into Botany Australia Sunday Evening! Yes - the continent of Australia. Cannot get a call back or any additional information. Was thinking of moving my corporate shipping to FedEx and this is the final nail in the coffin for me.

 – About 2 months ago.

Paid for 2nd Day shipping with UPS,package schedule for yesterday delivery by 9pm.
9:15pm no package no update,finally I was able to talk with a human only to find my package was stuck in PA and...

Paid for 2nd Day shipping with UPS,package schedule for yesterday delivery by 9pm.
9:15pm no package no update,finally I was able to talk with a human only to find my package was stuck in PA and I'm in NY.How can my tracking # say out for delivery all say and it's not even in my state.Then I asked is 2nd Day Air an AM or PM delivery,their reply is there are two 2nd Air deliveries.One is AM the other is PM delivery and if you don't request AM delivery it will be by 9pm.
That's A$$ backwards your paying for faster delivery yet once it reaching your zip it's no longer a priority and is going to be a pm delivery,that's insane should be AM delivery unless you request PM.
Then I previously asked about "Live View" which Amazon has where you can see in real time where the truck is on a map in relation to your home/office and UPS replied yes we have that with UPS My Choice and it free to sign up.
But they don't tell it cost to use the service for an entire year.Amazon offers it for free.I'm totally done with UPS besides the delivery problems they don't knock,ring door bell just a total stressful experience that I called Amazon because sometimes deliveries from Amazon come via UPS.So,I asked Amazon to please not ship with UPS they said they will put them last on the list and they would only resort to shipping with UPS if no other shipper is available. Thank you Amazon plus I'm requesting all other online retailers not to ship via UPS and if I see a 1Z####etc I'm canceling the order.Go Away UPS!!!

 – About 2 months ago.

I ordered a package last week it arrived last Friday 2 miles from my house at a UPS facility set there for a day The next day it said transferred to another carrier for delivery that was Saturday...

I ordered a package last week it arrived last Friday 2 miles from my house at a UPS facility set there for a day The next day it said transferred to another carrier for delivery that was Saturday since then no tracking updates whatsoever who knows it could be in California it came from California in two days and it can't go 3 mi in 4 days amazing how is UPS even in business if I knew they were going to be shipping my package I wouldn't have even ordered it I'll have to be more diligent in making sure UPS doesn't touch anything that I order

 – About 2 months ago.

Package ordered from Amazon left Georgia and made it to Jacksonville, FL. Unexpected carrier delay excuse. Package made it to Leesburg,FL on Saturday, Feb. 28th. Out for delivery March 1st at 6:00...

Package ordered from Amazon left Georgia and made it to Jacksonville, FL. Unexpected carrier delay excuse. Package made it to Leesburg,FL on Saturday, Feb. 28th. Out for delivery March 1st at 6:00 a.m. was the package delivered? Of course not! We live 20 miles away! Let’s see if the package is delivered today or do I have to request yet another refund from Amazon? Effing UPS!

 – About 2 months ago.

Day 13 of a Priority mail envelope (containing my passport) from Tucson to Lake Charles Louisiana. Hope to get it today. It took 12 days for my application to be delivered to Philadelphia ... again...

Day 13 of a Priority mail envelope (containing my passport) from Tucson to Lake Charles Louisiana. Hope to get it today. It took 12 days for my application to be delivered to Philadelphia ... again PRIORITY MAIL.

 – About 2 months ago.

bought a $3k computer. noticed the only shipping carrier the website used was UPS. sighed. decided to pay $20 extra packaging solely for the fact UPS was going to handle my $3k PC.

box...

bought a $3k computer. noticed the only shipping carrier the website used was UPS. sighed. decided to pay $20 extra packaging solely for the fact UPS was going to handle my $3k PC.

box showed up at my house. box is totally crushed on each corner and is obvious the damn thing has been dropped several times.

My PC would’ve been ruined without that extra cushioning, thank god I already knew UPS wouldn’t be trustworthy and forked over some extra cash for that packaging

 – About 2 months ago.

I worked customer service for a high end shoe company.

Their biggest mistake was pairing up with UPS and having them as their only shipping company.

I’m sure there were a...

I worked customer service for a high end shoe company.

Their biggest mistake was pairing up with UPS and having them as their only shipping company.

I’m sure there were a lot of con artists just trying to get full refunds on packages, however most of the reports seemed legit. packages being delivered blocks away or a few houses down and stolen, boxes being literally thrown and crushed, etc. 80% of my work at that job was fixing UPS’ mistakes and refunding hundreds of dollars every single day. Why doesn’t UPS ever have to take responsibility? It will always fall on the poor companies that are probably forced into using it

 – About 2 months ago.

SCREWED AGAIN BY UPS NEXT DAY AIR.
NO WEATHER DELAYS IN MY AREA OR HUBS.
Package left the West Coast Late Sunday Night.
Still hasn't made it to the East Coast yet.
They...

SCREWED AGAIN BY UPS NEXT DAY AIR.
NO WEATHER DELAYS IN MY AREA OR HUBS.
Package left the West Coast Late Sunday Night.
Still hasn't made it to the East Coast yet.
They assured me it would be delivered by 10:30AM today.
Just checked tracking and it says check back tomorrow for expected delivery time/date.
It should be out for delivery - but it's not. They charge a lot of Next Day Air and continue to rip off the customers with fraudulent claims by not following through with their next day deliveries. This should be against the law and they should be charged with fraud/undelivered services. If it was you are me taking someones money while charging them for a time sensitive service and telling them one thing and not following through ,we would be put in jail for fraud. UPS should be held to the same standard as small business.




 – About 2 months ago.

imagine paying $26 for NDA shipping and UPS struggles delivering your package because you wrote “Apt. F” rather than “Unit F.”

Amazon works with apt F easily....

imagine paying $26 for NDA shipping and UPS struggles delivering your package because you wrote “Apt. F” rather than “Unit F.”

Amazon works with apt F easily.

 – About 2 months ago.

Nothing but bullshit severe weather excuses. There haven't been weather issues for almost 2 weeks in TX. My shit has been sitting in a distribution center 30 mins away with no updates. How am I...

Nothing but bullshit severe weather excuses. There haven't been weather issues for almost 2 weeks in TX. My shit has been sitting in a distribution center 30 mins away with no updates. How am I supposed to coordinated a signature required package when I have no idea when the f%@k it's going to be here? UPS you f%@king suck. I hope you go bankrupt.

 – About 2 months ago.

What has happened to UPS? Tracking now has been "simplified" in their words.
Used to be able to see where a package was - now I just see where it left- but no longer where it is while...

What has happened to UPS? Tracking now has been "simplified" in their words.
Used to be able to see where a package was - now I just see where it left- but no longer where it is while on the way.
Last week had an international package that said it would be delivered on a Friday. Then they changed it to Wednesday. Then it changed to Monday. Then it changed back to Friday, then changed back again back to Wednesday and it finally showed up on Monday. What the hell? Are they that clueless now?

 – About 2 months ago.

Don't even think about having a delivery re-routed via UPS MyChoice. Even if you put in the re-routing order days or weeks ahead of the scheduled delivery the driver will use the re-routing...

Don't even think about having a delivery re-routed via UPS MyChoice. Even if you put in the re-routing order days or weeks ahead of the scheduled delivery the driver will use the re-routing request a license to delivery your package a day or two late. Like a request placed far in advance is somehow such a surprise on delivery day that the package WILL arrive late! What could be the minimum IQ required to work at UPS? I hate these guys!

 – About 2 months ago.

Package has been sitting in LR center for the past 6 days due to “weather”. There hasn’t been any problem with weather here for about 2 weeks now. The postal service, Prime, and fedex have been...

Package has been sitting in LR center for the past 6 days due to “weather”. There hasn’t been any problem with weather here for about 2 weeks now. The postal service, Prime, and fedex have been delivering with NO issues. Tried to call and get automated message. They won’t even let you speak with anyone. Can’t go pick it up either even though it is less than 30 minutes away. I could never see myself using UPS ever again.

 – About 2 months ago.

UPS has always been the postal service that takes AGES to send my packages. It been over a week that they’ve had my package and for most of that time, they hardly gave me updates. Now, they moved my...

UPS has always been the postal service that takes AGES to send my packages. It been over a week that they’ve had my package and for most of that time, they hardly gave me updates. Now, they moved my package from a nearby center, a center which could have delivered it today without a problem, TO A CENTER MUCH FARTHER AWAY?? So my package is delayed for a later delivery, even though it was expected to come yesterday. At this rate, my package will be delayed until next week. Ridiculous. DHL superiority.

 – About 2 months ago.

My package has been "out for delivery" since the 24th. Almost a week ago! Everytime I contact them its corresponding with a robot that apologizes for delays, its due to bad weather and a...

My package has been "out for delivery" since the 24th. Almost a week ago! Everytime I contact them its corresponding with a robot that apologizes for delays, its due to bad weather and a large quantity of packages.
I wouldn't mind as much if they would just be frank about the timeline!!! Will it be another day, 2, 3? Just tell me or let me pick up my damn package myself!!

 – About 2 months ago.

“Oh, your package was supposed to be delivered Friday night? Lol jk we’ll send it to a facility that’s all of 30 minutes away from you and switch the delivery date to Monday 2 hours before we...

“Oh, your package was supposed to be delivered Friday night? Lol jk we’ll send it to a facility that’s all of 30 minutes away from you and switch the delivery date to Monday 2 hours before we were supposed to deliver it and say that it’s still on time. Oh and you had the nerve to check back on Saturday to see if we got our shit together and decided to deliver during our Saturday delivery hours considering it’s 30 minutes away from you? Severe Weather Delay! Check back later for your delivery date!... Oh it’s Monday and we were supposed to have delivered your shit by now? Nope still in severe weather delay even though, ONCE AGAIN, your package is 30 minutes away from you and it’s been sunny and in the 70s for the past week.”

“Oh and also, don’t bother trying to pick it up even though it’s so close to you and having that option would be less inconvenient, we don’t allow that!”

I’m convinced they just have everyone the day off and listed it as severe weather delay so that nobody could get a refund. So glad I can rely on them to get me my important items on time... not.

 – About 2 months ago.

Friday my package was on the truck for delivery. Here it is Monday night with no package. Just a message that it's back in transit...

Friday my package was on the truck for delivery. Here it is Monday night with no package. Just a message that it's back in transit

 – About 2 months ago.

Take day off work to get extremely important package. Driver cruises past house. Package changed to being delivered to USPS store. Call store Package wont be there for 2 days. Great ...

Take day off work to get extremely important package. Driver cruises past house. Package changed to being delivered to USPS store. Call store Package wont be there for 2 days. Great

 – About 2 months ago.

Package is coming from Memphis to Dallas. It showed as in TX on Friday morning with a Saturday delivery, now it's just "in transit" without any location information and no delivery date....

Package is coming from Memphis to Dallas. It showed as in TX on Friday morning with a Saturday delivery, now it's just "in transit" without any location information and no delivery date. This is the third day in a row of "check back tomorrow for a delivery date", always with a severe weather alert. It was a little foggy yesterday I guess?

 – About 2 months ago.

Every other carrier, EVERY ONE, manages to deliver 100% of the time. UPS delivers 0% of the time because they allow their drivers to just choose which deliveries to complete vs which ones to toss in a...

Every other carrier, EVERY ONE, manages to deliver 100% of the time. UPS delivers 0% of the time because they allow their drivers to just choose which deliveries to complete vs which ones to toss in a ditch/deliver to a completely different zip code/throw it in a locked locker with no access (lulz)/deliver to a thieving neighbor with a somewhat close but not the same GD thing address

The worst. I've started canceling orders once I find out their being shipped UPS and reordering until another carrier is responsible. Dear merchants, if UPS is your only shipper, then I won't be spending any money with you. They're incapable of actually delivering on their brand promise.

 – About 2 months ago.

What has happened to this company? Usually I make sure any orders are NOT shipped by UPS but this one slipped by me... So today I get an alert stating it will be here tomorrow. Shipping from across...

What has happened to this company? Usually I make sure any orders are NOT shipped by UPS but this one slipped by me... So today I get an alert stating it will be here tomorrow. Shipping from across the USA. I tracked it... It has not even been picked up yet? Major system issues... They will not even take a call until they have the package in their possession. Another company that has went down the quality toilet....

 – About 2 months ago.

Received email that my package was delivered, but was really still at the Post Office awaiting delivery until the next day . . . maybe? Even though the email said "Delivered 6:07PM" and...

Received email that my package was delivered, but was really still at the Post Office awaiting delivery until the next day . . . maybe? Even though the email said "Delivered 6:07PM" and "left at mailbox". Will contact the sender and let them know I will not purchase from them again if they continue to ship via UPS. Insult AND injury . . . and lying incompetence!

 – About 2 months ago.

Both of my packages are in my state 2-6 hours away. One went south to another distribution center for no reason and isnt moving for 48 hours (i live in the north part of state) and the other isnt...

Both of my packages are in my state 2-6 hours away. One went south to another distribution center for no reason and isnt moving for 48 hours (i live in the north part of state) and the other isnt moving an inch for 24 hours lmao these packages are due tommrow i got a strange feeling they arent coming though. This has never ever happened before. USPS and UPS need to get their shit togerther.

 – About 2 months ago.

Shipped a package and they delivered to a navy base instead of the address on the label. Myself and the receiver have been on the phone multiple times to get it picked up and delivered as addressed....

Shipped a package and they delivered to a navy base instead of the address on the label. Myself and the receiver have been on the phone multiple times to get it picked up and delivered as addressed. The overseas agents say they would but, now tracking shows as being returned to the sender. Guess they plan to charge twice for the fact that the driver can't read a label.

 – About 2 months ago.

You want a delivery date? Nah, we'll keep the tracking number listed as "In transit" until we feel good and ready to deliver the package because I know we will not deliver it on time!...

You want a delivery date? Nah, we'll keep the tracking number listed as "In transit" until we feel good and ready to deliver the package because I know we will not deliver it on time!

 – About 2 months ago.

I still have no indoor plumbing because the out for delivery notice was a complete lie. To compound that lie they claimed severe weather issues delayed the delivery truck. Of course there are no...

I still have no indoor plumbing because the out for delivery notice was a complete lie. To compound that lie they claimed severe weather issues delayed the delivery truck. Of course there are no weather related issues in the area nor have there been since the big freeze...Over a week to get from Florida to Texas...Wells Fargo needs to get back in the delivery service maybe even pony express? carrier pigeon? Or a company that prides itself on its service record.

 – About 2 months ago.

Late package? Don’t worry UPS will do nothing but change the scheduled delivery date to avoid looking bad. Seems they do everything but deliver packages. ...

Late package? Don’t worry UPS will do nothing but change the scheduled delivery date to avoid looking bad. Seems they do everything but deliver packages.

 – About 2 months ago.

UPS trucks are allergic to snow. Funny how propane tankers, garbage trucks, pick ups and Priuses make it up a driveway but the old brown box can’t (won’t) What can brown do for you? They can...

UPS trucks are allergic to snow. Funny how propane tankers, garbage trucks, pick ups and Priuses make it up a driveway but the old brown box can’t (won’t) What can brown do for you? They can contract with a business you ordered from and NOT deliver a package.

 – About 2 months ago.

This is the last time I’m buying a product if these people are involved...

This is the last time I’m buying a product if these people are involved

 – About 2 months ago.

I’ve waited so long, I don’t even want my violin anymore. I’ll play my other instruments. I wish I could cancel my order. Walmart.com says they will give me a refund ....

I’ve waited so long, I don’t even want my violin anymore. I’ll play my other instruments. I wish I could cancel my order. Walmart.com says they will give me a refund .

 – About 2 months ago.

It seems to me that weather isn't the only problem UPS are facing. Their tracking info seems very bizarre these last several days which leads me to think there is other issues at hand. I have a...

It seems to me that weather isn't the only problem UPS are facing. Their tracking info seems very bizarre these last several days which leads me to think there is other issues at hand. I have a package coming from Chicago to Texas, shipping Monday. On Wednesday it said it was in Dallas, then Thursday it was back in Hastings Illinois. Today it is in my city and on a truck for delivery... which of course never happened.

 – About 2 months ago.

These idiots have a 100% track record of displaying "Out On The Truck For Delivery" on a Saturday (doesn't matter if you paid for quick shipping) and the package never gets delivered. ...

These idiots have a 100% track record of displaying "Out On The Truck For Delivery" on a Saturday (doesn't matter if you paid for quick shipping) and the package never gets delivered. What a shit company.....

 – About 2 months ago.

Sucks every way possible ! today was supposed to be a package between 2- 6pm at 2:32 I get a message sorry we missed you DELIVERY ATTEMPTED BULL @#%* I was home ALL DAY. @2:00pm the truck was 3/4 of...

Sucks every way possible ! today was supposed to be a package between 2- 6pm at 2:32 I get a message sorry we missed you DELIVERY ATTEMPTED BULL @#%* I was home ALL DAY. @2:00pm the truck was 3/4 of a mile from my house doing other deliveries This is from THEIR own follow my delivery map I was watching. Called CS. HA HA ! what a joke that was ! Well anyway now @ 6:26pm the truck WITH my package is about 20 miles away ,headed back to their terminal .

 – About 2 months ago.

Expect a check shipped to me through ups, supposed to be here at 10 am... it's almost 1:00 pm...

Expect a check shipped to me through ups, supposed to be here at 10 am... it's almost 1:00 pm

 – About 2 months ago.

Tells you to sign up for MyChoice to get a more specific delivery estimate. Once you do, tells you the same exact vague "sometime between 9 am and 9 pm."...

Tells you to sign up for MyChoice to get a more specific delivery estimate. Once you do, tells you the same exact vague "sometime between 9 am and 9 pm."

 – About 2 months ago.

Packages are not arriving. I had multiple packages that have not arrived. They say out for delivery. But at the end of the day around 6 pm they are marked delivered and signed for by someone not in my...

Packages are not arriving. I had multiple packages that have not arrived. They say out for delivery. But at the end of the day around 6 pm they are marked delivered and signed for by someone not in my household. The next day they are marked out for delivery again and the same thing happened, around 6 PM they say either delivery attempted or delivered with someone else's name. Both packages was going to the same address with with name so how could be signed for and delivered but the other was delivery attempted?

 – About 2 months ago.

As far as I know that UPS and USPS are the worst delivery company in the world.
My package was shipped from the company in CA on 2/22 which is Monday.
When I checked at the time, they are...

As far as I know that UPS and USPS are the worst delivery company in the world.
My package was shipped from the company in CA on 2/22 which is Monday.
When I checked at the time, they are supposed to be delivered on 2/26 which is today. However, they don't even show any route that the packages are going through.
I hope that more companies use Fedex instead of UPS. The Fedex also has the problems, but not like UPS.

 – About 2 months ago.

My package is two days late and now sitting 7 min away and will not be delivered till Monday and now the food has to be tossed out. Thank you for Shit service to my friends family that was in need...

My package is two days late and now sitting 7 min away and will not be delivered till Monday and now the food has to be tossed out. Thank you for Shit service to my friends family that was in need of the food while her unborn baby was given surgery and she was confined to a hospital bed. Never again. Only FED EX

 – About 2 months ago.

My package was supposed to be delivered yesterday, they claimed they couldn't due to inclement weather. It was bright, sunny and 70 all day. It was supposed to be delivered today by 2pm, and then...

My package was supposed to be delivered yesterday, they claimed they couldn't due to inclement weather. It was bright, sunny and 70 all day. It was supposed to be delivered today by 2pm, and then 8pm, and then 9pm. When I contacted customer care they said it didn't come yesterday due to high volume of packages. So they're changing the reasoning why I didn't receive it. However, I was promised I would receive it tonight. I doubt it.

 – About 2 months ago.

All day the status has been “Loaded on delivery truck”. I called to ask why hasn’t the status changed they didn’t have an answer. I went back to check the status an hour later, and magically...

All day the status has been “Loaded on delivery truck”. I called to ask why hasn’t the status changed they didn’t have an answer. I went back to check the status an hour later, and magically the new status says “severe weather”. The package is at my local facility and there is no severe weather....
This company is a joke...

 – About 2 months ago.

Can't track for shit and refuse to even provide a basic notification about when my package may be delivered. Still says by 2/26 at 8pm

They have *checks watch* 3 minutes...

Can't track for shit and refuse to even provide a basic notification about when my package may be delivered. Still says by 2/26 at 8pm

They have *checks watch* 3 minutes

 – About 2 months ago.

This is not the first time UPS has delayed my package for several days. Their tracking will show your package is on its way, but that is all misleading and fake information. Once you get that...

This is not the first time UPS has delayed my package for several days. Their tracking will show your package is on its way, but that is all misleading and fake information. Once you get that message, it will take a minimum of five to six days before reaching you, and not just that you have to call and email UPS throughout this time. In the future, I will add a note to the sellers not to use UPS for my package delivery; else, I will use a different online store.

 – About 2 months ago.

UPS is the definition of incompetent. Must suck to be a customer service rep, and all you can do is say, "I'm sorry". Lose packages. Fail to respond to customers. Can't track...

UPS is the definition of incompetent. Must suck to be a customer service rep, and all you can do is say, "I'm sorry". Lose packages. Fail to respond to customers. Can't track packages. Hang up on customers. Damage packages. Block roads and cause traffic hazards.

Only seem to be make FedEx and Post Office look good.

 – About 2 months ago.

Johnstown PA - How stupid is UPS? They try a delivery attempt for 3 days during a snow storm and cannot deliver. The weather changes to 50 degrees and no delivery at all (4 days). Guess my packages...

Johnstown PA - How stupid is UPS? They try a delivery attempt for 3 days during a snow storm and cannot deliver. The weather changes to 50 degrees and no delivery at all (4 days). Guess my packages are back to the senders. Who knows, they do not update their tracking. Just stuck here in limbo. UPS Sucks!

 – About 2 months ago.

Well I’ll be dumbfounded. Package that UPS made me feel was lost has been found/delivered! What The Hell?? They transferred it to the post office but NEVER updated the tracking. The post office...

Well I’ll be dumbfounded. Package that UPS made me feel was lost has been found/delivered! What The Hell?? They transferred it to the post office but NEVER updated the tracking. The post office still says it’s missing because UPS never scanned it!! Damn UPS bastards had me all worked up for the past week!

 – About 2 months ago.

Ups lost my package and sent it four states away when it was an in state shipment and then proceeded to put it on there worst shipping back to me because who cares about the customer and getting there...

Ups lost my package and sent it four states away when it was an in state shipment and then proceeded to put it on there worst shipping back to me because who cares about the customer and getting there things they lost back to them in a timely manner

 – About 2 months ago.

No updates since the 20th. Was supposed to be delivered the 22nd. Then again on the 25th. Still no updates since the 20th. No rescheduled delivery date. @UPSHelp on twitter tells me it's lost at...

No updates since the 20th. Was supposed to be delivered the 22nd. Then again on the 25th. Still no updates since the 20th. No rescheduled delivery date. @UPSHelp on twitter tells me it's lost at this point. Sorry for the inconvience.

 – About 2 months ago.

I ordered a violin on feb. 17, I have been lied to about the exact delivery date and even if it’s been shipped. I bought through Walmart.com. I would like my violin not to be left in the cold and...

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